Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:37:27', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741952247957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838589440,\"uptime\":1771976.43,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21917330,\"nice\":14030,\"sys\":2885140,\"idle\":1742849210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21935900,\"nice\":13850,\"sys\":2893700,\"idle\":1742552800,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30006,\"num\":3,\"sum\":60009}}}"}' escaped msg: '{"level":20,"time":1741952247957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838589440,\"uptime\":1771976.43,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21917330,\"nice\":14030,\"sys\":2885140,\"idle\":1742849210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21935900,\"nice\":13850,\"sys\":2893700,\"idle\":1742552800,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30006,\"num\":3,\"sum\":60009}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:37:27.957567+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741952247957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838589440,\"uptime\":1771976.43,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21917330,\"nice\":14030,\"sys\":2885140,\"idle\":1742849210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21935900,\"nice\":13850,\"sys\":2893700,\"idle\":1742552800,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30006,\"num\":3,\"sum\":60009}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5c2da5d8-b7b9-4f6e-9a6f-f8c16b1de917", "x-request-start": "1741952248373" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741952247957, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838589440,\"uptime\":1771976.43,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21917330,\"nice\":14030,\"sys\":2885140,\"idle\":1742849210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21935900,\"nice\":13850,\"sys\":2893700,\"idle\":1742552800,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30006,\"num\":3,\"sum\":60009}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:37:27.957567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741952247957, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838589440,\"uptime\":1771976.43,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21917330,\"nice\":14030,\"sys\":2885140,\"idle\":1742849210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21935900,\"nice\":13850,\"sys\":2893700,\"idle\":1742552800,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30006,\"num\":3,\"sum\":60009}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:37:27', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741952247957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741952247957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:37:27.957631+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741952247957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5c2da5d8-b7b9-4f6e-9a6f-f8c16b1de917", "x-request-start": "1741952248373" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741952247957, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:37:27.957631+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741952247957, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:41:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741952488033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836705280,\"uptime\":1772216.51,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21919260,\"nice\":14030,\"sys\":2885410,\"idle\":1743086420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21937840,\"nice\":13850,\"sys\":2893920,\"idle\":1742790260,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30028,\"num\":3,\"sum\":60017}}}"}' escaped msg: '{"level":20,"time":1741952488033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836705280,\"uptime\":1772216.51,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21919260,\"nice\":14030,\"sys\":2885410,\"idle\":1743086420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21937840,\"nice\":13850,\"sys\":2893920,\"idle\":1742790260,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30028,\"num\":3,\"sum\":60017}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:41:28.033538+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741952488033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836705280,\"uptime\":1772216.51,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21919260,\"nice\":14030,\"sys\":2885410,\"idle\":1743086420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21937840,\"nice\":13850,\"sys\":2893920,\"idle\":1742790260,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30028,\"num\":3,\"sum\":60017}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d2bde521-e140-4c72-851c-e32d7b07fc8a", "x-request-start": "1741952488471" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741952488033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836705280,\"uptime\":1772216.51,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21919260,\"nice\":14030,\"sys\":2885410,\"idle\":1743086420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21937840,\"nice\":13850,\"sys\":2893920,\"idle\":1742790260,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30028,\"num\":3,\"sum\":60017}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:41:28.033538+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741952488033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836705280,\"uptime\":1772216.51,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21919260,\"nice\":14030,\"sys\":2885410,\"idle\":1743086420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21937840,\"nice\":13850,\"sys\":2893920,\"idle\":1742790260,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30028,\"num\":3,\"sum\":60017}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:41:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741952488033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741952488033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:41:28.033673+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741952488033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d2bde521-e140-4c72-851c-e32d7b07fc8a", "x-request-start": "1741952488471" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741952488033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:41:28.033673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741952488033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:42:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741952548041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836475904,\"uptime\":1772276.52,\"totalMem\":4018159616,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21919850,\"nice\":14030,\"sys\":2885510,\"idle\":1743145700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21938290,\"nice\":13850,\"sys\":2893980,\"idle\":1742849570,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30011,\"num\":3,\"sum\":60008}}}"}' escaped msg: '{"level":20,"time":1741952548041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836475904,\"uptime\":1772276.52,\"totalMem\":4018159616,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21919850,\"nice\":14030,\"sys\":2885510,\"idle\":1743145700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21938290,\"nice\":13850,\"sys\":2893980,\"idle\":1742849570,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30011,\"num\":3,\"sum\":60008}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:42:28.041580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741952548041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836475904,\"uptime\":1772276.52,\"totalMem\":4018159616,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21919850,\"nice\":14030,\"sys\":2885510,\"idle\":1743145700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21938290,\"nice\":13850,\"sys\":2893980,\"idle\":1742849570,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30011,\"num\":3,\"sum\":60008}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "68abd6b2-78a7-4730-bfe7-20d18c6970f3", "x-request-start": "1741952548481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741952548041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836475904,\"uptime\":1772276.52,\"totalMem\":4018159616,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21919850,\"nice\":14030,\"sys\":2885510,\"idle\":1743145700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21938290,\"nice\":13850,\"sys\":2893980,\"idle\":1742849570,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30011,\"num\":3,\"sum\":60008}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:42:28.041580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741952548041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836475904,\"uptime\":1772276.52,\"totalMem\":4018159616,\"loadavg\":[0.03,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21919850,\"nice\":14030,\"sys\":2885510,\"idle\":1743145700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21938290,\"nice\":13850,\"sys\":2893980,\"idle\":1742849570,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30011,\"num\":3,\"sum\":60008}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:42:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741952548041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741952548041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:42:28.041636+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741952548041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "68abd6b2-78a7-4730-bfe7-20d18c6970f3", "x-request-start": "1741952548481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741952548041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:42:28.041636+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741952548041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:46:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741952788109,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837803008,\"uptime\":1772516.58,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21921960,\"nice\":14030,\"sys\":2885810,\"idle\":1743382960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21940420,\"nice\":13850,\"sys\":2894280,\"idle\":1743086610,\"irq\":0}}],\"eventLoopStats\":{\"min\":65,\"max\":30030,\"num\":3,\"sum\":60016}}}"}' escaped msg: '{"level":20,"time":1741952788109,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837803008,\"uptime\":1772516.58,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21921960,\"nice\":14030,\"sys\":2885810,\"idle\":1743382960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21940420,\"nice\":13850,\"sys\":2894280,\"idle\":1743086610,\"irq\":0}}],\"eventLoopStats\":{\"min\":65,\"max\":30030,\"num\":3,\"sum\":60016}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:46:28.109568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741952788109,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837803008,\"uptime\":1772516.58,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21921960,\"nice\":14030,\"sys\":2885810,\"idle\":1743382960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21940420,\"nice\":13850,\"sys\":2894280,\"idle\":1743086610,\"irq\":0}}],\"eventLoopStats\":{\"min\":65,\"max\":30030,\"num\":3,\"sum\":60016}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1aa48877-7d0d-43c6-afc1-82b7cf6494df", "x-request-start": "1741952788540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741952788109, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837803008,\"uptime\":1772516.58,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21921960,\"nice\":14030,\"sys\":2885810,\"idle\":1743382960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21940420,\"nice\":13850,\"sys\":2894280,\"idle\":1743086610,\"irq\":0}}],\"eventLoopStats\":{\"min\":65,\"max\":30030,\"num\":3,\"sum\":60016}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:46:28.109568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741952788109, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837803008,\"uptime\":1772516.58,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21921960,\"nice\":14030,\"sys\":2885810,\"idle\":1743382960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21940420,\"nice\":13850,\"sys\":2894280,\"idle\":1743086610,\"irq\":0}}],\"eventLoopStats\":{\"min\":65,\"max\":30030,\"num\":3,\"sum\":60016}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:46:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741952788109,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741952788109,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:46:28.109633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741952788109,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1aa48877-7d0d-43c6-afc1-82b7cf6494df", "x-request-start": "1741952788540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741952788109, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:46:28.109633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741952788109, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:47:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741952848137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836828160,\"uptime\":1772576.61,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21922620,\"nice\":14030,\"sys\":2885940,\"idle\":1743441980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21941350,\"nice\":13850,\"sys\":2894430,\"idle\":1743145520,\"irq\":0}}],\"eventLoopStats\":{\"min\":78,\"max\":30012,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741952848137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836828160,\"uptime\":1772576.61,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21922620,\"nice\":14030,\"sys\":2885940,\"idle\":1743441980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21941350,\"nice\":13850,\"sys\":2894430,\"idle\":1743145520,\"irq\":0}}],\"eventLoopStats\":{\"min\":78,\"max\":30012,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:47:28.137584+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741952848137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836828160,\"uptime\":1772576.61,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21922620,\"nice\":14030,\"sys\":2885940,\"idle\":1743441980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21941350,\"nice\":13850,\"sys\":2894430,\"idle\":1743145520,\"irq\":0}}],\"eventLoopStats\":{\"min\":78,\"max\":30012,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6c5ab936-ad70-435b-93c4-cbbb277c1cd5", "x-request-start": "1741952848560" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741952848137, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836828160,\"uptime\":1772576.61,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21922620,\"nice\":14030,\"sys\":2885940,\"idle\":1743441980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21941350,\"nice\":13850,\"sys\":2894430,\"idle\":1743145520,\"irq\":0}}],\"eventLoopStats\":{\"min\":78,\"max\":30012,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:47:28.137584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741952848137, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2836828160,\"uptime\":1772576.61,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21922620,\"nice\":14030,\"sys\":2885940,\"idle\":1743441980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21941350,\"nice\":13850,\"sys\":2894430,\"idle\":1743145520,\"irq\":0}}],\"eventLoopStats\":{\"min\":78,\"max\":30012,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:47:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741952848137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741952848137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:47:28.137649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741952848137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6c5ab936-ad70-435b-93c4-cbbb277c1cd5", "x-request-start": "1741952848560" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741952848137, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:47:28.137649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741952848137, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:51:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953088193,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838740992,\"uptime\":1772816.67,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21924410,\"nice\":14030,\"sys\":2886220,\"idle\":1743679360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21943160,\"nice\":13850,\"sys\":2894720,\"idle\":1743382800,\"irq\":0}}],\"eventLoopStats\":{\"min\":91,\"max\":30007,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741953088193,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838740992,\"uptime\":1772816.67,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21924410,\"nice\":14030,\"sys\":2886220,\"idle\":1743679360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21943160,\"nice\":13850,\"sys\":2894720,\"idle\":1743382800,\"irq\":0}}],\"eventLoopStats\":{\"min\":91,\"max\":30007,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:51:28.193590+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953088193,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838740992,\"uptime\":1772816.67,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21924410,\"nice\":14030,\"sys\":2886220,\"idle\":1743679360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21943160,\"nice\":13850,\"sys\":2894720,\"idle\":1743382800,\"irq\":0}}],\"eventLoopStats\":{\"min\":91,\"max\":30007,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9cb12374-9d4a-49ac-8c67-7c059c4411a2", "x-request-start": "1741953088618" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953088193, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838740992,\"uptime\":1772816.67,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21924410,\"nice\":14030,\"sys\":2886220,\"idle\":1743679360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21943160,\"nice\":13850,\"sys\":2894720,\"idle\":1743382800,\"irq\":0}}],\"eventLoopStats\":{\"min\":91,\"max\":30007,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:51:28.193590+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953088193, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838740992,\"uptime\":1772816.67,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21924410,\"nice\":14030,\"sys\":2886220,\"idle\":1743679360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21943160,\"nice\":13850,\"sys\":2894720,\"idle\":1743382800,\"irq\":0}}],\"eventLoopStats\":{\"min\":91,\"max\":30007,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:51:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953088193,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953088193,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:51:28.193676+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953088193,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9cb12374-9d4a-49ac-8c67-7c059c4411a2", "x-request-start": "1741953088618" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953088193, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:51:28.193676+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953088193, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:56:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953388281,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838315008,\"uptime\":1773116.76,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21926540,\"nice\":14030,\"sys\":2886540,\"idle\":1743976130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21945470,\"nice\":13850,\"sys\":2895060,\"idle\":1743679460,\"irq\":0}}],\"eventLoopStats\":{\"min\":74,\"max\":30024,\"num\":3,\"sum\":60017}}}"}' escaped msg: '{"level":20,"time":1741953388281,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838315008,\"uptime\":1773116.76,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21926540,\"nice\":14030,\"sys\":2886540,\"idle\":1743976130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21945470,\"nice\":13850,\"sys\":2895060,\"idle\":1743679460,\"irq\":0}}],\"eventLoopStats\":{\"min\":74,\"max\":30024,\"num\":3,\"sum\":60017}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:56:28.281584+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953388281,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838315008,\"uptime\":1773116.76,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21926540,\"nice\":14030,\"sys\":2886540,\"idle\":1743976130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21945470,\"nice\":13850,\"sys\":2895060,\"idle\":1743679460,\"irq\":0}}],\"eventLoopStats\":{\"min\":74,\"max\":30024,\"num\":3,\"sum\":60017}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7624d68f-4c15-4c73-8727-d4be219238ee", "x-request-start": "1741953388719" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953388281, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838315008,\"uptime\":1773116.76,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21926540,\"nice\":14030,\"sys\":2886540,\"idle\":1743976130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21945470,\"nice\":13850,\"sys\":2895060,\"idle\":1743679460,\"irq\":0}}],\"eventLoopStats\":{\"min\":74,\"max\":30024,\"num\":3,\"sum\":60017}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:56:28.281584+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953388281, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838315008,\"uptime\":1773116.76,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21926540,\"nice\":14030,\"sys\":2886540,\"idle\":1743976130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21945470,\"nice\":13850,\"sys\":2895060,\"idle\":1743679460,\"irq\":0}}],\"eventLoopStats\":{\"min\":74,\"max\":30024,\"num\":3,\"sum\":60017}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:56:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953388281,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953388281,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:56:28.281633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953388281,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7624d68f-4c15-4c73-8727-d4be219238ee", "x-request-start": "1741953388719" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953388281, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:56:28.281633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953388281, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.850271+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.850271+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.577Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WU3L2P04S\"],\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"],\"inviteBots\":[]}}"}' escaped msg: '{"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.577Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WU3L2P04S\"],\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"],\"inviteBots\":[]}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.850367+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.577Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WU3L2P04S\"],\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"],\"inviteBots\":[]}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.577Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WU3L2P04S\"],\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"],\"inviteBots\":[]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.850367+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.577Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WU3L2P04S\"],\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"],\"inviteBots\":[]}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' escaped msg: '{"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.850370+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.850370+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' escaped msg: '{"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.850419+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.850419+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.850498+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.850498+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526849,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741953526849,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.850520+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526849,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526849, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.850520+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526849, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created-with-slack-channel"}' escaped msg: '{"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created-with-slack-channel"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.850521+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created-with-slack-channel"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created-with-slack-channel" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.850521+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created-with-slack-channel" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.850559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.850559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created-with-slack-channel correctly routed"}' escaped msg: '{"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created-with-slack-channel correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.850559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953526850,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created-with-slack-channel correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created-with-slack-channel correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.850559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953526850, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created-with-slack-channel correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.941426+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.941426+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.889Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}' escaped msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.889Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.941428+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.889Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.889Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.941428+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:46.889Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' escaped msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.941434+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.941434+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' escaped msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.941477+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.941477+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.941532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.941532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.941575+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.941575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created"}' escaped msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.941575+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.941575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-created is now being processed."}' escaped msg: '{"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-created is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.941577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-created is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-created is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.941577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-created is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-created and docId "}' escaped msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-created and docId "}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.941578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-created and docId "}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-created and docId " }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.941578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-created and docId " }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentCreated for id e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentCreated for id e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.941636+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentCreated for id e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentCreated for id e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.941636+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentCreated for id e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.941638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "ExportService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.941638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "ExportService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.942727+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526941,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.942727+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526941, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526942,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269, caseNumber undefined"}' escaped msg: '{"level":20,"time":1741953526942,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269, caseNumber undefined"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.942728+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526942,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269, caseNumber undefined"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526942, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "ExportService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269, caseNumber undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.942728+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526942, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "ExportService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269, caseNumber undefined" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526942,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741953526942,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.944288+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526942,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526942, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.944288+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526942, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:46', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953526944,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269..."}' escaped msg: '{"level":20,"time":1741953526944,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269..."}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:46.944289+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953526944,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269..."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953526944, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "QuipService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:46.944289+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953526944, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "QuipService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269..." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527092,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741953527092,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.093036+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527092,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527092, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.093036+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527092, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.043Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}' escaped msg: '{"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.043Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.093127+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.043Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.043Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.093127+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.043Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' escaped msg: '{"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.093132+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.093132+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' escaped msg: '{"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.093133+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.093133+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.093207+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.093207+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527092,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741953527092,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.093207+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527092,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527092, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.093207+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527092, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-bridge-to-generate"}' escaped msg: '{"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-bridge-to-generate"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.093208+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-bridge-to-generate"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-bridge-to-generate" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.093208+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-bridge-to-generate" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-bridge-to-generate is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-bridge-to-generate is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.093230+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-bridge-to-generate is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-bridge-to-generate is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.093230+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-bridge-to-generate is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-bridge-to-generate correctly routed"}' escaped msg: '{"level":30,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-bridge-to-generate correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.093231+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527093,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-bridge-to-generate correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2a08d1e-9536-48df-8992-9dabdd5a4052", "x-request-start": "1741953527264" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-bridge-to-generate correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.093231+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527093, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-bridge-to-generate correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.101226+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.101226+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.052Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WU3L2P04S\"],\"bots\":[],\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"]}}"}' escaped msg: '{"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.052Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WU3L2P04S\"],\"bots\":[],\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"]}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.101229+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.052Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WU3L2P04S\"],\"bots\":[],\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"]}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.052Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WU3L2P04S\"],\"bots\":[],\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.101229+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.052Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WU3L2P04S\"],\"bots\":[],\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"channels\":[\"CNNPJ45FV\",\"C08BN0C4GE6\"]}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.101229+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.101229+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.101278+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.101278+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.101447+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.101447+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.101497+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.101497+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-invite-users"}' escaped msg: '{"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-invite-users"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.101497+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-invite-users"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-invite-users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.101497+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-invite-users" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.101560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-slack-channel-invite-users is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.101560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-slack-channel-invite-users is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-invite-users correctly routed"}' escaped msg: '{"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-invite-users correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.101561+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-invite-users correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-invite-users correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.101561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-invite-users correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.245023+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527244, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.245023+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527244, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-created' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.194Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}' escaped msg: '{"level":20,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.194Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.245024+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.194Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527244, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.194Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.245024+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527244, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:47.194Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741953524,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741953524702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}' escaped msg: '{"level":20,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.245025+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527244, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.245025+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527244, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}' escaped msg: '{"level":20,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.245085+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527245, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.245085+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527245, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.245148+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527245, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.245148+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527245, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.245190+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527244, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.245190+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527244, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-created"}' escaped msg: '{"level":20,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-created"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.245190+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-created"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953527245, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.245190+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953527245, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-created" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-created is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-created is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.245239+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-created is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527245, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-slack-channel-created is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.245239+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527245, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-slack-channel-created is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-created correctly routed"}' escaped msg: '{"level":30,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-created correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:47.245239+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953527245,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-created correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7bb35a94-9504-4161-9e3b-833612b15483", "x-request-start": "1741953527506" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953527245, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-created correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:47.245239+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953527245, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-created correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}"}' escaped msg: '{"level":20,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.871210+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953530871, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.871210+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953530871, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.871299+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953530871, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.871299+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953530871, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 created with URL https://salesforce.quip.com/cP4FA7Ll0mkf"}' escaped msg: '{"level":30,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 created with URL https://salesforce.quip.com/cP4FA7Ll0mkf"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.871452+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 created with URL https://salesforce.quip.com/cP4FA7Ll0mkf"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953530871, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "QuipService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 created with URL https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.871452+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953530871, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "QuipService.createDocument for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 created with URL https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.setValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: RCVAAAvTU71"}' escaped msg: '{"level":20,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.setValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: RCVAAAvTU71"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.873151+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953530871,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.setValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: RCVAAAvTU71"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953530871, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.setValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: RCVAAAvTU71" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.873151+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953530871, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.setValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: RCVAAAvTU71" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953530873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' escaped msg: '{"level":20,"time":1741953530873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.873152+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953530873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953530873, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.873152+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953530873, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/cP4FA7Ll0mkf for event e43b6100-6b94-42b6-9e56-e6e8a28ba269 and case "}' escaped msg: '{"level":30,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/cP4FA7Ll0mkf for event e43b6100-6b94-42b6-9e56-e6e8a28ba269 and case "}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.874863+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/cP4FA7Ll0mkf for event e43b6100-6b94-42b6-9e56-e6e8a28ba269 and case "}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953530874, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "produceEvent with link https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf for event e43b6100-6b94-42b6-9e56-e6e8a28ba269 and case " }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.874863+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953530874, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "produceEvent with link https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf for event e43b6100-6b94-42b6-9e56-e6e8a28ba269 and case " }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-created - undefined"}' escaped msg: '{"level":20,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-created - undefined"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.874867+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-created - undefined"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953530874, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-report-created - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.874867+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953530874, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-report-created - undefined" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.874894+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953530874, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.874894+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953530874, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.874930+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953530874, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.874930+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953530874, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.874994+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953530874,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953530874, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.874994+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953530874, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to topic 'incident': {\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}}"}' escaped msg: '{"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to topic 'incident': {\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.875074+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to topic 'incident': {\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to topic 'incident': {\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.875074+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to topic 'incident': {\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to Kafka topic 'incident'"}' escaped msg: '{"level":30,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to Kafka topic 'incident'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.875109+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to Kafka topic 'incident'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.875109+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'e43b6100-6b94-42b6-9e56-e6e8a28ba269' to Kafka topic 'incident'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-created - undefined"}' escaped msg: '{"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-created - undefined"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.875155+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-created - undefined"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-report-created - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.875155+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-report-created - undefined" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12692199647426605\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12692199647426605\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.875155+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12692199647426605\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12692199647426605\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.875155+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12692199647426605\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12692199647426605\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12692199647426605\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.875177+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12692199647426605\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12692199647426605\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.875177+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.12692199647426605\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:50.875234+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0b1696c-b94d-44ea-b047-35cbd1997167", "x-request-start": "1741953531153" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:50.875234+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created correctly routed"}' escaped msg: '{"level":30,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.224135+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953530875,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.224135+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953530875, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-created correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.224138+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.224138+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.224299+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.224299+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}}"}' escaped msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.224300+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.224300+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.224303+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.224303+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.224364+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.224364+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.224455+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.224455+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-report-created"}' escaped msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-report-created"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.224458+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-report-created"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-report-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.224458+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-report-created" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-report-created is now being processed."}' escaped msg: '{"level":30,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-report-created is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.224459+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-report-created is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-report-created is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.224459+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-report-created is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.225693+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953531224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.225693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953531224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953531225,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId RCVAAAvTU71 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,49,58,53,56,58,53,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T11:58:50.874Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/cP4FA7Ll0mkf\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}}}"}' escaped msg: '{"level":20,"time":1741953531225,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId RCVAAAvTU71 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,49,58,53,56,58,53,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T11:58:50.874Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/cP4FA7Ll0mkf\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.225705+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953531225,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId RCVAAAvTU71 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,49,58,53,56,58,53,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T11:58:50.874Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/cP4FA7Ll0mkf\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\"}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953531225, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId RCVAAAvTU71 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,49,58,53,56,58,53,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T11:58:50.874Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\"}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.225705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953531225, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId RCVAAAvTU71 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,49,58,53,56,58,53,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T11:58:50.874Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T11:58:50.874Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\"}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953531225,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71"}' escaped msg: '{"level":20,"time":1741953531225,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.225705+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953531225,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953531225, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.225705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953531225, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953531225,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-report-created and docId RCVAAAvTU71"}' escaped msg: '{"level":20,"time":1741953531225,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-report-created and docId RCVAAAvTU71"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:51.225706+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953531225,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-report-created and docId RCVAAAvTU71"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "13", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2d523f70-36ca-4967-aaa2-b4c158572eba", "x-request-start": "1741953531503" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953531225, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-report-created and docId RCVAAAvTU71" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:51.225706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953531225, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-report-created and docId RCVAAAvTU71" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:52', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953531949,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-renamed correctly routed"}' escaped msg: '{"level":30,"time":1741953531949,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-renamed correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:52.619261+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953531949,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-renamed correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0506cadd-c636-4303-934e-1b209fbe5611", "x-request-start": "1741953532901" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953531949, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-renamed correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:52.619261+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953531949, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-slack-channel-renamed correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:52', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953532619,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-gus-response correctly routed"}' escaped msg: '{"level":30,"time":1741953532619,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-gus-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:52.619264+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953532619,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-gus-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0506cadd-c636-4303-934e-1b209fbe5611", "x-request-start": "1741953532901" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953532619, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-gus-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:52.619264+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953532619, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-gus-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953538749,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741953538749,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.749792+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953538749,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953538749, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.749792+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953538749, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:58.606Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:58:51.621Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T11:58:58.434Z\"]},\"requestId\":\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\",\"client\":\"icc-slack-app\"}"}' escaped msg: '{"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:58.606Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:58:51.621Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T11:58:58.434Z\"]},\"requestId\":\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\",\"client\":\"icc-slack-app\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.750281+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:58.606Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:58:51.621Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T11:58:58.434Z\"]},\"requestId\":\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\",\"client\":\"icc-slack-app\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:58.606Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:58:51.621Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T11:58:58.434Z\"]},\"requestId\":\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.750281+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:58:58.606Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:58:51.621Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T11:58:58.434Z\"]},\"requestId\":\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\",\"client\":\"icc-slack-app\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' escaped msg: '{"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.750283+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.750283+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' escaped msg: '{"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.750287+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.750287+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.750372+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.750372+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953538749,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741953538749,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.750388+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953538749,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953538749, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.750388+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953538749, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-updated"}' escaped msg: '{"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-updated"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.750389+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-updated"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-updated" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.750389+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-updated" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' escaped msg: '{"level":30,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.750535+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-updated is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.750535+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-updated is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.750536+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953538750,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.750536+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953538750, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId RCVAAAvTU71 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,49,58,53,56,58,53,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T11:58:58.606Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"name\\\":\\\"Gila Anidjar\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"73021341\\\",\\\"caseRecordId\\\":\\\"500EE00001Tt5nSYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/cP4FA7Ll0mkf\\\",\\\"engagedAt\\\":\\\"2025-03-14T11:58:58.434Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T11:58:51.621Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}]},\\\"engagedAt\\\":[\\\"\\\",\\\"2025-03-14T11:58:58.434Z\\\"]},\\\"requestId\\\":\\\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T11:58:58.606Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:58:51.621Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc s' escaped msg: '{"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId RCVAAAvTU71 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,49,58,53,56,58,53,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T11:58:58.606Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"name\\\":\\\"Gila Anidjar\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"73021341\\\",\\\"caseRecordId\\\":\\\"500EE00001Tt5nSYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/cP4FA7Ll0mkf\\\",\\\"engagedAt\\\":\\\"2025-03-14T11:58:58.434Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T11:58:51.621Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}]},\\\"engagedAt\\\":[\\\"\\\",\\\"2025-03-14T11:58:58.434Z\\\"]},\\\"requestId\\\":\\\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T11:58:58.606Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:58:51.621Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc s' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.751709+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId RCVAAAvTU71 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,49,58,53,56,58,53,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T11:58:58.606Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"name\\\":\\\"Gila Anidjar\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"73021341\\\",\\\"caseRecordId\\\":\\\"500EE00001Tt5nSYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/cP4FA7Ll0mkf\\\",\\\"engagedAt\\\":\\\"2025-03-14T11:58:58.434Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T11:58:51.621Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}]},\\\"engagedAt\\\":[\\\"\\\",\\\"2025-03-14T11:58:58.434Z\\\"]},\\\"requestId\\\":\\\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T11:58:58.606Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:58:51.621Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc s' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741953538751,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId RCVAAAvTU71 and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,49,58,53,56,58,53,56,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:58.606Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08JD4PEJUQ\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73021341\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"CurrentlyUnderInvestigation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a00B000000BVJW3IAP\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"FSE - Core\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73021341\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tt5nSYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T11:58:58.434Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T11:58:51.621Z\\\\\\\",\\\\\\\"usdResources\\\\\\\":[]},\\\\\\\"changes\\\\\\\":{\\\\\\\"status\\\\\\\":[\\\\\\\"New\\\\\\\",\\\\\\\"InProgress\\\\\\\"],\\\\\\\"roles\\\\\\\":{\\\\\\\"0\\\\\\\":[null,{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}]},\\\\\\\"engagedAt\\\\\\\":[\\\\\\\"\\\\\\\",\\\\\\\"2025-03-14T11:58:58.434Z\\\\\\\"]},\\\\\\\"requestId\\\\\\\":\\\\\\\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-slack-app\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T11:58:58.606Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"name\\\":\\\"Gila Anidjar\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"73021341\\\",\\\"caseRecordId\\\":\\\"500EE00001Tt5nSYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\\\",\\\"engagedAt\\\":\\\"2025-03-14T11:58:58.434Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T11:58:51.621Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc s", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.751709+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741953538751,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId RCVAAAvTU71 and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,49,58,53,56,58,53,56,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:58.606Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08JD4PEJUQ\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73021341\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"CurrentlyUnderInvestigation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a00B000000BVJW3IAP\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"FSE - Core\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73021341\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tt5nSYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T11:58:58.434Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T11:58:51.621Z\\\\\\\",\\\\\\\"usdResources\\\\\\\":[]},\\\\\\\"changes\\\\\\\":{\\\\\\\"status\\\\\\\":[\\\\\\\"New\\\\\\\",\\\\\\\"InProgress\\\\\\\"],\\\\\\\"roles\\\\\\\":{\\\\\\\"0\\\\\\\":[null,{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}]},\\\\\\\"engagedAt\\\\\\\":[\\\\\\\"\\\\\\\",\\\\\\\"2025-03-14T11:58:58.434Z\\\\\\\"]},\\\\\\\"requestId\\\\\\\":\\\\\\\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-slack-app\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T11:58:58.606Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"name\\\":\\\"Gila Anidjar\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"73021341\\\",\\\"caseRecordId\\\":\\\"500EE00001Tt5nSYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\\\",\\\"engagedAt\\\":\\\"2025-03-14T11:58:58.434Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T11:58:51.621Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc s" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: 'tandard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T11:58:58.434Z\"]},\"requestId\":\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T11:58:58.606Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:58:51.621Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T11:58:58.434Z\"]},\"requestId\":\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\",\"client\":\"icc-slack-app\"}}"}' escaped msg: 'tandard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T11:58:58.434Z\"]},\"requestId\":\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T11:58:58.606Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:58:51.621Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T11:58:58.434Z\"]},\"requestId\":\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\",\"client\":\"icc-slack-app\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.751709+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - tandard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T11:58:58.434Z\"]},\"requestId\":\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T11:58:58.606Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"name\":\"Gila Anidjar\",\"email\":\"ganidjar@salesforce.com\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:58:51.621Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T11:58:58.434Z\"]},\"requestId\":\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\",\"client\":\"icc-slack-app\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "tandard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}]},\\\"engagedAt\\\":[\\\"\\\",\\\"2025-03-14T11:58:58.434Z\\\"]},\\\"requestId\\\":\\\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\\\",\\\"client\\\":\\\"icc-slack-app\\\"},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-incident-updated\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T11:58:58.606Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"name\\\":\\\"Gila Anidjar\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"73021341\\\",\\\"caseRecordId\\\":\\\"500EE00001Tt5nSYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\\\",\\\"engagedAt\\\":\\\"2025-03-14T11:58:58.434Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T11:58:51.621Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}]},\\\"engagedAt\\\":[\\\"\\\",\\\"2025-03-14T11:58:58.434Z\\\"]},\\\"requestId\\\":\\\"bea531b9-34bd-3de0-7b3b-775e4ca13e9e\\\",\\\"client\\\":\\\"icc-slack-app\\\"}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.751709+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71"}' escaped msg: '{"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.751712+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953538751, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.751712+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953538751, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId RCVAAAvTU71"}' escaped msg: '{"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId RCVAAAvTU71"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.751713+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId RCVAAAvTU71"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953538751, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-updated and docId RCVAAAvTU71" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.751713+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953538751, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-updated and docId RCVAAAvTU71" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 and docId RCVAAAvTU71"}' escaped msg: '{"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 and docId RCVAAAvTU71"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.751894+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 and docId RCVAAAvTU71"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953538751, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentUpdated for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 and docId RCVAAAvTU71" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.751894+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953538751, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentUpdated for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 and docId RCVAAAvTU71" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:58:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info"}' escaped msg: '{"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:58:58.751895+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953538751,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1737e8ae-c13b-436a-8ed3-db3cec3847a3", "x-request-start": "1741953539029" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953538751, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:58:58.751895+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953538751, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:00', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953540797,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"500EE00001Tt5nSYAR\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Gila Anidjar\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73021341\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' escaped msg: '{"level":20,"time":1741953540797,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"500EE00001Tt5nSYAR\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Gila Anidjar\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73021341\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:00.797596+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953540797,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"500EE00001Tt5nSYAR\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Gila Anidjar\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73021341\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "1", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7df32b57-0024-4975-bc03-a324be343bd9", "x-request-start": "1741953541080" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953540797, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"500EE00001Tt5nSYAR\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Gila Anidjar\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73021341\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:00.797596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953540797, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"500EE00001Tt5nSYAR\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Gila Anidjar\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73021341\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953540799,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-updated correctly routed"}' escaped msg: '{"level":30,"time":1741953540799,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-updated correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:01.173128+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953540799,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-updated correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "df4f75b2-d252-4d29-ad15-4009e525987c", "x-request-start": "1741953541453" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953540799, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-updated correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:01.173128+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953540799, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-incident-updated correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953541173,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"500EE00001Tt5nSYAR\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Gila Anidjar\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73021341\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' escaped msg: '{"level":20,"time":1741953541173,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"500EE00001Tt5nSYAR\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Gila Anidjar\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73021341\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:01.173132+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953541173,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"500EE00001Tt5nSYAR\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Gila Anidjar\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73021341\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "df4f75b2-d252-4d29-ad15-4009e525987c", "x-request-start": "1741953541453" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953541173, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"500EE00001Tt5nSYAR\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Gila Anidjar\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73021341\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:01.173132+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953541173, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: e43b6100-6b94-42b6-9e56-e6e8a28ba269-incident-info, info: {\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"caseId\":\"500EE00001Tt5nSYAR\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"slackChannelId\":\"C08JD4PEJUQ\",\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"CurrentlyUnderInvestigation\",\"impactStart\":\"2025-03-14T11:58:44.124Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Gila Anidjar\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Alert\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73021341\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953544844,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-gus-response correctly routed"}' escaped msg: '{"level":30,"time":1741953544844,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-gus-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.325188+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953544844,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-gus-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953544844, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-gus-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.325188+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953544844, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-gus-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.325191+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.325191+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.325309+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.325309+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.273Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}' escaped msg: '{"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.273Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.325311+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.273Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.273Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.325311+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.273Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' escaped msg: '{"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.325348+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.325348+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' escaped msg: '{"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.325396+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.325396+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.325480+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.325480+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - bullmq-job-completed"}' escaped msg: '{"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - bullmq-job-completed"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.325502+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - bullmq-job-completed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - bullmq-job-completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.325502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - bullmq-job-completed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.325523+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type bullmq-job-completed is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.325523+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type bullmq-job-completed is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - bullmq-job-completed correctly routed"}' escaped msg: '{"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - bullmq-job-completed correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.416936+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953557325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - bullmq-job-completed correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - bullmq-job-completed correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.416936+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953557325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - bullmq-job-completed correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953557416,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741953557416,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.416937+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953557416,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953557416, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.416937+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953557416, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953557416,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741953557416,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.417048+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953557416,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953557416, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.417048+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953557416, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.365Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T11:58:47.242Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08JD4PEJUQ\"}}"}' escaped msg: '{"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.365Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T11:58:47.242Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08JD4PEJUQ\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.417052+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.365Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T11:58:47.242Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08JD4PEJUQ\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.365Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T11:58:47.242Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08JD4PEJUQ\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.417052+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T11:59:17.365Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\"},\"eventObj\":{\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"reminderId\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"14623ad0-eb03-4ff7-a11e-9a041c2f6ccc\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T11:58:47.242Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08JD4PEJUQ\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' escaped msg: '{"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.417066+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.417066+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' escaped msg: '{"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.417127+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.417127+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.417164+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.417164+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-reminder-triggered"}' escaped msg: '{"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-reminder-triggered"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.417200+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-reminder-triggered"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-reminder-triggered" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.417200+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-reminder-triggered" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:17.417200+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953557417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b7e40993-5390-4b9e-b48c-235f94a2eed5", "x-request-start": "1741953557607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-reminder-triggered is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:17.417200+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953557417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-reminder-triggered is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741953568325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838351872,\"uptime\":1773296.8,\"totalMem\":4018159616,\"loadavg\":[0.06,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21927940,\"nice\":14030,\"sys\":2886760,\"idle\":1744154210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946820,\"nice\":13850,\"sys\":2895270,\"idle\":1743857470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16027,\"num\":105,\"sum\":59961}}}"}' escaped msg: '{"level":20,"time":1741953568325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838351872,\"uptime\":1773296.8,\"totalMem\":4018159616,\"loadavg\":[0.06,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21927940,\"nice\":14030,\"sys\":2886760,\"idle\":1744154210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946820,\"nice\":13850,\"sys\":2895270,\"idle\":1743857470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16027,\"num\":105,\"sum\":59961}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:28.325580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741953568325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838351872,\"uptime\":1773296.8,\"totalMem\":4018159616,\"loadavg\":[0.06,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21927940,\"nice\":14030,\"sys\":2886760,\"idle\":1744154210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946820,\"nice\":13850,\"sys\":2895270,\"idle\":1743857470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16027,\"num\":105,\"sum\":59961}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "992cbbf7-cc04-4f9b-973a-59e4ab482c58", "x-request-start": "1741953568605" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741953568325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838351872,\"uptime\":1773296.8,\"totalMem\":4018159616,\"loadavg\":[0.06,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21927940,\"nice\":14030,\"sys\":2886760,\"idle\":1744154210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946820,\"nice\":13850,\"sys\":2895270,\"idle\":1743857470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16027,\"num\":105,\"sum\":59961}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:28.325580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741953568325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838351872,\"uptime\":1773296.8,\"totalMem\":4018159616,\"loadavg\":[0.06,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21927940,\"nice\":14030,\"sys\":2886760,\"idle\":1744154210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946820,\"nice\":13850,\"sys\":2895270,\"idle\":1743857470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":16027,\"num\":105,\"sum\":59961}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 11:59:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741953568325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741953568325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T11:59:28.325631+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741953568325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "992cbbf7-cc04-4f9b-973a-59e4ab482c58", "x-request-start": "1741953568605" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741953568325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T11:59:28.325631+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741953568325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:09:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954168477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838994944,\"uptime\":1773896.95,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21932590,\"nice\":14030,\"sys\":2887410,\"idle\":1744747260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952590,\"nice\":13850,\"sys\":2895970,\"idle\":1744450480,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30004,\"num\":3,\"sum\":59999}}}"}' escaped msg: '{"level":20,"time":1741954168477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838994944,\"uptime\":1773896.95,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21932590,\"nice\":14030,\"sys\":2887410,\"idle\":1744747260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952590,\"nice\":13850,\"sys\":2895970,\"idle\":1744450480,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30004,\"num\":3,\"sum\":59999}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:09:28.477595+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954168477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838994944,\"uptime\":1773896.95,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21932590,\"nice\":14030,\"sys\":2887410,\"idle\":1744747260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952590,\"nice\":13850,\"sys\":2895970,\"idle\":1744450480,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30004,\"num\":3,\"sum\":59999}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "70216dad-8421-462b-97e2-131d4e399bb5", "x-request-start": "1741954168904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954168477, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838994944,\"uptime\":1773896.95,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21932590,\"nice\":14030,\"sys\":2887410,\"idle\":1744747260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952590,\"nice\":13850,\"sys\":2895970,\"idle\":1744450480,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30004,\"num\":3,\"sum\":59999}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:09:28.477595+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954168477, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838994944,\"uptime\":1773896.95,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21932590,\"nice\":14030,\"sys\":2887410,\"idle\":1744747260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952590,\"nice\":13850,\"sys\":2895970,\"idle\":1744450480,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30004,\"num\":3,\"sum\":59999}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:09:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954168477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741954168477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:09:28.477685+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954168477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "70216dad-8421-462b-97e2-131d4e399bb5", "x-request-start": "1741954168904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954168477, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:09:28.477685+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954168477, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:10:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954228497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838482944,\"uptime\":1773956.97,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21933130,\"nice\":14030,\"sys\":2887520,\"idle\":1744806540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21953010,\"nice\":13850,\"sys\":2896050,\"idle\":1744509820,\"irq\":0}}],\"eventLoopStats\":{\"min\":91,\"max\":30030,\"num\":3,\"sum\":60017}}}"}' escaped msg: '{"level":20,"time":1741954228497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838482944,\"uptime\":1773956.97,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21933130,\"nice\":14030,\"sys\":2887520,\"idle\":1744806540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21953010,\"nice\":13850,\"sys\":2896050,\"idle\":1744509820,\"irq\":0}}],\"eventLoopStats\":{\"min\":91,\"max\":30030,\"num\":3,\"sum\":60017}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:10:28.497550+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954228497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838482944,\"uptime\":1773956.97,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21933130,\"nice\":14030,\"sys\":2887520,\"idle\":1744806540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21953010,\"nice\":13850,\"sys\":2896050,\"idle\":1744509820,\"irq\":0}}],\"eventLoopStats\":{\"min\":91,\"max\":30030,\"num\":3,\"sum\":60017}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "940148bf-c36a-4935-a971-6b42c2d331ec", "x-request-start": "1741954228930" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954228497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838482944,\"uptime\":1773956.97,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21933130,\"nice\":14030,\"sys\":2887520,\"idle\":1744806540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21953010,\"nice\":13850,\"sys\":2896050,\"idle\":1744509820,\"irq\":0}}],\"eventLoopStats\":{\"min\":91,\"max\":30030,\"num\":3,\"sum\":60017}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:10:28.497550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954228497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838482944,\"uptime\":1773956.97,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21933130,\"nice\":14030,\"sys\":2887520,\"idle\":1744806540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21953010,\"nice\":13850,\"sys\":2896050,\"idle\":1744509820,\"irq\":0}}],\"eventLoopStats\":{\"min\":91,\"max\":30030,\"num\":3,\"sum\":60017}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:10:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954228497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741954228497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:10:28.497664+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954228497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "940148bf-c36a-4935-a971-6b42c2d331ec", "x-request-start": "1741954228930" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954228497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:10:28.497664+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954228497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:12:48', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954367654,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-slack-channel-invite-users correctly routed"}' escaped msg: '{"level":30,"time":1741954367654,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-slack-channel-invite-users correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:12:48.226844+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954367654,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-slack-channel-invite-users correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "88a4e9e6-d519-40a4-93bc-e04413f19d93", "x-request-start": "1741954368633" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954367654, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-slack-channel-invite-users correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:12:48.226844+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954367654, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-slack-channel-invite-users correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:12:48', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954368226,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-response correctly routed"}' escaped msg: '{"level":30,"time":1741954368226,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:12:48.226846+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954368226,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "88a4e9e6-d519-40a4-93bc-e04413f19d93", "x-request-start": "1741954368633" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954368226, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:12:48.226846+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954368226, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:13:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954408545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838495232,\"uptime\":1774137.02,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21934410,\"nice\":14030,\"sys\":2887660,\"idle\":1744984700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21954380,\"nice\":13850,\"sys\":2896240,\"idle\":1744687770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":24515,\"num\":40,\"sum\":59982}}}"}' escaped msg: '{"level":20,"time":1741954408545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838495232,\"uptime\":1774137.02,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21934410,\"nice\":14030,\"sys\":2887660,\"idle\":1744984700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21954380,\"nice\":13850,\"sys\":2896240,\"idle\":1744687770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":24515,\"num\":40,\"sum\":59982}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:13:28.545564+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954408545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838495232,\"uptime\":1774137.02,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21934410,\"nice\":14030,\"sys\":2887660,\"idle\":1744984700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21954380,\"nice\":13850,\"sys\":2896240,\"idle\":1744687770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":24515,\"num\":40,\"sum\":59982}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "23dc255f-5fc9-4990-b552-2d25b35854b4", "x-request-start": "1741954408825" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954408545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838495232,\"uptime\":1774137.02,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21934410,\"nice\":14030,\"sys\":2887660,\"idle\":1744984700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21954380,\"nice\":13850,\"sys\":2896240,\"idle\":1744687770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":24515,\"num\":40,\"sum\":59982}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:13:28.545564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954408545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838495232,\"uptime\":1774137.02,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21934410,\"nice\":14030,\"sys\":2887660,\"idle\":1744984700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21954380,\"nice\":13850,\"sys\":2896240,\"idle\":1744687770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":24515,\"num\":40,\"sum\":59982}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:13:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954408545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741954408545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:13:28.545615+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954408545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "23dc255f-5fc9-4990-b552-2d25b35854b4", "x-request-start": "1741954408825" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954408545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:13:28.545615+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954408545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:15:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954528593,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837733376,\"uptime\":1774257.07,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21935430,\"nice\":14030,\"sys\":2887800,\"idle\":1745103390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21955290,\"nice\":13850,\"sys\":2896340,\"idle\":1744806430,\"irq\":0}}],\"eventLoopStats\":{\"min\":64,\"max\":30026,\"num\":3,\"sum\":60016}}}"}' escaped msg: '{"level":20,"time":1741954528593,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837733376,\"uptime\":1774257.07,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21935430,\"nice\":14030,\"sys\":2887800,\"idle\":1745103390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21955290,\"nice\":13850,\"sys\":2896340,\"idle\":1744806430,\"irq\":0}}],\"eventLoopStats\":{\"min\":64,\"max\":30026,\"num\":3,\"sum\":60016}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:15:28.593543+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954528593,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837733376,\"uptime\":1774257.07,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21935430,\"nice\":14030,\"sys\":2887800,\"idle\":1745103390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21955290,\"nice\":13850,\"sys\":2896340,\"idle\":1744806430,\"irq\":0}}],\"eventLoopStats\":{\"min\":64,\"max\":30026,\"num\":3,\"sum\":60016}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "54354269-1e10-4300-85f3-44e64e790ca9", "x-request-start": "1741954529010" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954528593, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837733376,\"uptime\":1774257.07,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21935430,\"nice\":14030,\"sys\":2887800,\"idle\":1745103390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21955290,\"nice\":13850,\"sys\":2896340,\"idle\":1744806430,\"irq\":0}}],\"eventLoopStats\":{\"min\":64,\"max\":30026,\"num\":3,\"sum\":60016}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:15:28.593543+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954528593, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837733376,\"uptime\":1774257.07,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21935430,\"nice\":14030,\"sys\":2887800,\"idle\":1745103390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21955290,\"nice\":13850,\"sys\":2896340,\"idle\":1744806430,\"irq\":0}}],\"eventLoopStats\":{\"min\":64,\"max\":30026,\"num\":3,\"sum\":60016}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:15:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954528593,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741954528593,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:15:28.593672+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954528593,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "54354269-1e10-4300-85f3-44e64e790ca9", "x-request-start": "1741954529010" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954528593, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:15:28.593672+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954528593, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954704243,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741954704243,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:24.243420+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954704243,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e632160-d584-4e27-af27-25de3c4dcdfa", "x-request-start": "1741954704660" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954704243, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:24.243420+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954704243, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954704244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741954704244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:24.244972+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954704244,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e632160-d584-4e27-af27-25de3c4dcdfa", "x-request-start": "1741954704660" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954704244, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:24.244972+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954704244, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.370511+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.370511+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:18:30.113Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"CNNPJ45FV\",\"C05T2A3C319\"],\"emailAddresses\":[]},\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"4 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\",\"sentAt\":\"2025-03-14T12:02:42.428Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"37bded6c-c1e3-241f-9e16-eeb9d278235e\",\"client\":\"icc-slack-app\"}"}' escaped msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:18:30.113Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"CNNPJ45FV\",\"C05T2A3C319\"],\"emailAddresses\":[]},\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"4 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\",\"sentAt\":\"2025-03-14T12:02:42.428Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"37bded6c-c1e3-241f-9e16-eeb9d278235e\",\"client\":\"icc-slack-app\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.370543+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:18:30.113Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"CNNPJ45FV\",\"C05T2A3C319\"],\"emailAddresses\":[]},\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"4 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\",\"sentAt\":\"2025-03-14T12:02:42.428Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"37bded6c-c1e3-241f-9e16-eeb9d278235e\",\"client\":\"icc-slack-app\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:18:30.113Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"CNNPJ45FV\",\"C05T2A3C319\"],\"emailAddresses\":[]},\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"4 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\",\"sentAt\":\"2025-03-14T12:02:42.428Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"37bded6c-c1e3-241f-9e16-eeb9d278235e\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.370543+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:18:30.113Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"CNNPJ45FV\",\"C05T2A3C319\"],\"emailAddresses\":[]},\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"4 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\",\"sentAt\":\"2025-03-14T12:02:42.428Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"37bded6c-c1e3-241f-9e16-eeb9d278235e\",\"client\":\"icc-slack-app\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' escaped msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.370545+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.370545+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' escaped msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.370566+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.370566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.370673+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.370673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.370674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.370674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-request"}' escaped msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-request"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.370674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-request"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-request" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.370674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-request" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' escaped msg: '{"level":30,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.370837+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-internal-comms-request is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.370837+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-internal-comms-request is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.370838+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710370,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.370838+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710370, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710371,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId RCVAAAvTU71 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,50,58,49,56,58,51,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T12:18:30.113Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"73021341\\\",\\\"caseRecordId\\\":\\\"500EE00001Tt5nSYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/cP4FA7Ll0mkf\\\",\\\"engagedAt\\\":\\\"2025-03-14T11:58:58.434Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T11:59:04.789Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"20 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":{\\\"conditions\\\":\\\"we see the servers are recovering - will continue monitoring\\\",\\\"actions\\\":\\\"currently monitoring\\\"},\\\"sentAt\\\":\\\"2025-03-14T12:18:29.623Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"CNNPJ45FV\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[]},\\\"internalCommsId\\\":\\\"e77db01c-fe19-4598-a8af-655e97a2fa2b\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"20 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":{\\\"conditions\\\":\\\"we see the servers are recovering - will continue monitoring\\\",\\\"actions\\\":\\\"currently monitoring\\\"},\\\"sentAt\\\":\\\"2025-03-14T12:18:29.623Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"4 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":\\\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\\\",\\\"sentAt\\\":\\\"2025-03-14T12:02:42.428Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"37bded6c-c1e3-241f-9e16-eeb9d278235e\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T12:18:30.113Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-' escaped msg: '{"level":20,"time":1741954710371,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId RCVAAAvTU71 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,50,58,49,56,58,51,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T12:18:30.113Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"73021341\\\",\\\"caseRecordId\\\":\\\"500EE00001Tt5nSYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/cP4FA7Ll0mkf\\\",\\\"engagedAt\\\":\\\"2025-03-14T11:58:58.434Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T11:59:04.789Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"20 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":{\\\"conditions\\\":\\\"we see the servers are recovering - will continue monitoring\\\",\\\"actions\\\":\\\"currently monitoring\\\"},\\\"sentAt\\\":\\\"2025-03-14T12:18:29.623Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"CNNPJ45FV\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[]},\\\"internalCommsId\\\":\\\"e77db01c-fe19-4598-a8af-655e97a2fa2b\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"20 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":{\\\"conditions\\\":\\\"we see the servers are recovering - will continue monitoring\\\",\\\"actions\\\":\\\"currently monitoring\\\"},\\\"sentAt\\\":\\\"2025-03-14T12:18:29.623Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"4 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":\\\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\\\",\\\"sentAt\\\":\\\"2025-03-14T12:02:42.428Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"37bded6c-c1e3-241f-9e16-eeb9d278235e\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T12:18:30.113Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.372124+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710371,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId RCVAAAvTU71 and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,50,58,49,56,58,51,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T12:18:30.113Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"73021341\\\",\\\"caseRecordId\\\":\\\"500EE00001Tt5nSYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/cP4FA7Ll0mkf\\\",\\\"engagedAt\\\":\\\"2025-03-14T11:58:58.434Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T11:59:04.789Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"20 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":{\\\"conditions\\\":\\\"we see the servers are recovering - will continue monitoring\\\",\\\"actions\\\":\\\"currently monitoring\\\"},\\\"sentAt\\\":\\\"2025-03-14T12:18:29.623Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"CNNPJ45FV\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[]},\\\"internalCommsId\\\":\\\"e77db01c-fe19-4598-a8af-655e97a2fa2b\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"20 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":{\\\"conditions\\\":\\\"we see the servers are recovering - will continue monitoring\\\",\\\"actions\\\":\\\"currently monitoring\\\"},\\\"sentAt\\\":\\\"2025-03-14T12:18:29.623Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"4 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":\\\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\\\",\\\"sentAt\\\":\\\"2025-03-14T12:02:42.428Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"37bded6c-c1e3-241f-9e16-eeb9d278235e\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T12:18:30.113Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741954710371,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId RCVAAAvTU71 and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,50,58,49,56,58,51,48,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T12:18:30.113Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08JD4PEJUQ\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73021341\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"CurrentlyUnderInvestigation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a00B000000BVJW3IAP\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"FSE - Core\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73021341\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tt5nSYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T11:58:58.434Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T11:59:04.789Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"internalComms\\\\\\\":{\\\\\\\"sequenceNumber\\\\\\\":2,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Field Service\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"CurrentlyUnderInvestigation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"20 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"FSE - Core\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"we see the servers are recovering - will continue monitoring\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"currently monitoring\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T12:18:29.623Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[],\\\\\\\"slackChannelIds\\\\\\\":[\\\\\\\"CNNPJ45FV\\\\\\\",\\\\\\\"C05T2A3C319\\\\\\\"],\\\\\\\"emailAddresses\\\\\\\":[]},\\\\\\\"internalCommsId\\\\\\\":\\\\\\\"e77db01c-fe19-4598-a8af-655e97a2fa2b\\\\\\\",\\\\\\\"allInternalCommsReport\\\\\\\":[{\\\\\\\"sequenceNumber\\\\\\\":2,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Field Service\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"CurrentlyUnderInvestigation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"20 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"FSE - Core\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"we see the servers are recovering - will continue monitoring\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"currently monitoring\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T12:18:29.623Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":1,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Field Service\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"CurrentlyUnderInvestigation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"4 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"FSE - Core\\\\\\\",\\\\\\\"content\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\\\\\\\",\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T12:02:42.428Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]}]},\\\\\\\"requestId\\\\\\\":\\\\\\\"37bded6c-c1e3-241f-9e16-eeb9d278235e\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-slack-app\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T12:18:30.113Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.372124+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741954710371,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId RCVAAAvTU71 and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,50,58,49,56,58,51,48,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T12:18:30.113Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08JD4PEJUQ\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73021341\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"CurrentlyUnderInvestigation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"ganidjar@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006416hIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-04-20T14:26:38.147Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a00B000000BVJW3IAP\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"FSE - Core\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73021341\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tt5nSYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T11:58:58.434Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T11:59:04.789Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"internalComms\\\\\\\":{\\\\\\\"sequenceNumber\\\\\\\":2,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Field Service\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"CurrentlyUnderInvestigation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"20 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"FSE - Core\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"we see the servers are recovering - will continue monitoring\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"currently monitoring\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T12:18:29.623Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[],\\\\\\\"slackChannelIds\\\\\\\":[\\\\\\\"CNNPJ45FV\\\\\\\",\\\\\\\"C05T2A3C319\\\\\\\"],\\\\\\\"emailAddresses\\\\\\\":[]},\\\\\\\"internalCommsId\\\\\\\":\\\\\\\"e77db01c-fe19-4598-a8af-655e97a2fa2b\\\\\\\",\\\\\\\"allInternalCommsReport\\\\\\\":[{\\\\\\\"sequenceNumber\\\\\\\":2,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Field Service\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"CurrentlyUnderInvestigation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"20 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"FSE - Core\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"we see the servers are recovering - will continue monitoring\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"currently monitoring\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T12:18:29.623Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":1,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Field Service\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"CurrentlyUnderInvestigation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T11:58:44.124Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"4 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Gila Anidjar\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WU3L2P04S\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"FSE - Core\\\\\\\",\\\\\\\"content\\\\\\\":\\\\\\\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\\\\\\\",\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T12:02:42.428Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]}]},\\\\\\\"requestId\\\\\\\":\\\\\\\"37bded6c-c1e3-241f-9e16-eeb9d278235e\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-slack-app\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T12:18:30.113Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"CNNPJ45FV\",\"C05T2A3C319\"],\"emailAddresses\":[]},\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"4 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\",\"sentAt\":\"2025-03-14T12:02:42.428Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"37bded6c-c1e3-241f-9e16-eeb9d278235e\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-14T12:18:30.113Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"CNNPJ45FV\",\"C05T2A3C319\"],\"emailAddresses\":[]},\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"4 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\",\"sentAt\":\"2025-03-14T12:02:42.428Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"37bded6c-c1e3-241f-9e16-eeb9d278235e\",\"client\":\"icc-slack-app\"}}"}' escaped msg: '20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"CNNPJ45FV\",\"C05T2A3C319\"],\"emailAddresses\":[]},\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"4 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\",\"sentAt\":\"2025-03-14T12:02:42.428Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"37bded6c-c1e3-241f-9e16-eeb9d278235e\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-14T12:18:30.113Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"CNNPJ45FV\",\"C05T2A3C319\"],\"emailAddresses\":[]},\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"4 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\",\"sentAt\":\"2025-03-14T12:02:42.428Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"37bded6c-c1e3-241f-9e16-eeb9d278235e\",\"client\":\"icc-slack-app\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.372124+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - 20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"CNNPJ45FV\",\"C05T2A3C319\"],\"emailAddresses\":[]},\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"4 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\",\"sentAt\":\"2025-03-14T12:02:42.428Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"37bded6c-c1e3-241f-9e16-eeb9d278235e\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-14T12:18:30.113Z\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"CNNPJ45FV\",\"C05T2A3C319\"],\"emailAddresses\":[]},\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"20 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":{\"conditions\":\"we see the servers are recovering - will continue monitoring\",\"actions\":\"currently monitoring\"},\"sentAt\":\"2025-03-14T12:18:29.623Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/yar-fzpu-ywr\",\"sentBySlackUserId\":\"WU3L2P04S\",\"sentBy\":\"Gila Anidjar\",\"cloud\":\"Field Service\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"duration\":\"4 minutes\",\"incidentCommander\":\"Gila Anidjar\",\"incidentCommanderSlackUserId\":\"WU3L2P04S\",\"subject\":\"Some of the agent servers aren't functioning\",\"team\":\"FSE - Core\",\"content\":\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\",\"sentAt\":\"2025-03-14T12:02:42.428Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"37bded6c-c1e3-241f-9e16-eeb9d278235e\",\"client\":\"icc-slack-app\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"73021341\\\",\\\"caseRecordId\\\":\\\"500EE00001Tt5nSYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\\\",\\\"engagedAt\\\":\\\"2025-03-14T11:58:58.434Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T11:59:04.789Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"20 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":{\\\"conditions\\\":\\\"we see the servers are recovering - will continue monitoring\\\",\\\"actions\\\":\\\"currently monitoring\\\"},\\\"sentAt\\\":\\\"2025-03-14T12:18:29.623Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"CNNPJ45FV\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[]},\\\"internalCommsId\\\":\\\"e77db01c-fe19-4598-a8af-655e97a2fa2b\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"20 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":{\\\"conditions\\\":\\\"we see the servers are recovering - will continue monitoring\\\",\\\"actions\\\":\\\"currently monitoring\\\"},\\\"sentAt\\\":\\\"2025-03-14T12:18:29.623Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"4 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":\\\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\\\",\\\"sentAt\\\":\\\"2025-03-14T12:02:42.428Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"37bded6c-c1e3-241f-9e16-eeb9d278235e\\\",\\\"client\\\":\\\"icc-slack-app\\\"},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-internal-comms-request\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T12:18:30.113Z\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08JD4PEJUQ\\\",\\\"name\\\":\\\"icc-73021341\\\"},\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"description\\\":\\\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\\\",\\\"detectedTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\\\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"id\\\":\\\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"90de4ac0-e962-441e-a7ec-216b19f6921c\\\",\\\"email\\\":\\\"ganidjar@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Gila Anidjar\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006416hIAA\\\",\\\"slackUserId\\\":\\\"WU3L2P04S\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-04-20T14:26:38.147Z\\\",\\\"modifiedAt\\\":\\\"2023-04-20T14:26:38.147Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"scrumTeamId\\\":\\\"a00B000000BVJW3IAP\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"caseNumber\\\":\\\"73021341\\\",\\\"caseRecordId\\\":\\\"500EE00001Tt5nSYAR\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\\\",\\\"engagedAt\\\":\\\"2025-03-14T11:58:58.434Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T11:59:04.789Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"20 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":{\\\"conditions\\\":\\\"we see the servers are recovering - will continue monitoring\\\",\\\"actions\\\":\\\"currently monitoring\\\"},\\\"sentAt\\\":\\\"2025-03-14T12:18:29.623Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"CNNPJ45FV\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[]},\\\"internalCommsId\\\":\\\"e77db01c-fe19-4598-a8af-655e97a2fa2b\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"20 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":{\\\"conditions\\\":\\\"we see the servers are recovering - will continue monitoring\\\",\\\"actions\\\":\\\"currently monitoring\\\"},\\\"sentAt\\\":\\\"2025-03-14T12:18:29.623Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/yar-fzpu-ywr\\\",\\\"sentBySlackUserId\\\":\\\"WU3L2P04S\\\",\\\"sentBy\\\":\\\"Gila Anidjar\\\",\\\"cloud\\\":\\\"Field Service\\\",\\\"impact\\\":[\\\"CurrentlyUnderInvestigation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T11:58:44.124Z\\\",\\\"duration\\\":\\\"4 minutes\\\",\\\"incidentCommander\\\":\\\"Gila Anidjar\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WU3L2P04S\\\",\\\"subject\\\":\\\"Some of the agent servers aren't functioning\\\",\\\"team\\\":\\\"FSE - Core\\\",\\\"content\\\":\\\"Some of the agent servers aren't functioning - replacing with new ones. ETA to solve issue: 13:00 UTC\\\",\\\"sentAt\\\":\\\"2025-03-14T12:02:42.428Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"37bded6c-c1e3-241f-9e16-eeb9d278235e\\\",\\\"client\\\":\\\"icc-slack-app\\\"}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.372124+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71"}' escaped msg: '{"level":20,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.372125+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710372, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.372125+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710372, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: RCVAAAvTU71" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId RCVAAAvTU71"}' escaped msg: '{"level":20,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId RCVAAAvTU71"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.372126+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId RCVAAAvTU71"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710372, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-internal-comms-request and docId RCVAAAvTU71" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.372126+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710372, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-internal-comms-request and docId RCVAAAvTU71" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 and docId RCVAAAvTU71"}' escaped msg: '{"level":20,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 and docId RCVAAAvTU71"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.372632+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 and docId RCVAAAvTU71"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710372, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleInternalCommsRequest for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 and docId RCVAAAvTU71" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.372632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710372, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleInternalCommsRequest for id e43b6100-6b94-42b6-9e56-e6e8a28ba269 and docId RCVAAAvTU71" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' escaped msg: '{"level":50,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.372635+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741954710372,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741954710372, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "this.update.content.replace is not a function", "stack": "TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (\/app\/build\/quip\/templates\/update.info.js:21:36)\n at Context.lookup (\/app\/node_modules\/mustache\/mustache.js:477:21)\n at Writer.unescapedValue (\/app\/node_modules\/mustache\/mustache.js:664:25)\n at Writer.renderTokens (\/app\/node_modules\/mustache\/mustache.js:580:45)\n at Writer.render (\/app\/node_modules\/mustache\/mustache.js:556:17)\n at Object.render (\/app\/node_modules\/mustache\/mustache.js:758:26)\n at QuipService.addUpdate (\/app\/build\/quip\/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal\/process\/task_queues:95:5)\n at async ExportService.addUpdate (\/app\/build\/service\/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (\/app\/build\/service\/export.service.js:93:16)" }, "msg": "[Error] message not processed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.372635+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741954710372, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "this.update.content.replace is not a function", "stack": "TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (\/app\/build\/quip\/templates\/update.info.js:21:36)\n at Context.lookup (\/app\/node_modules\/mustache\/mustache.js:477:21)\n at Writer.unescapedValue (\/app\/node_modules\/mustache\/mustache.js:664:25)\n at Writer.renderTokens (\/app\/node_modules\/mustache\/mustache.js:580:45)\n at Writer.render (\/app\/node_modules\/mustache\/mustache.js:556:17)\n at Object.render (\/app\/node_modules\/mustache\/mustache.js:758:26)\n at QuipService.addUpdate (\/app\/build\/quip\/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal\/process\/task_queues:95:5)\n at async ExportService.addUpdate (\/app\/build\/service\/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (\/app\/build\/service\/export.service.js:93:16)" }, "msg": "[Error] message not processed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.380632+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.380632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:18:30.371Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"notifications\":[],\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"sequenceNumber\":2}}"}' escaped msg: '{"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:18:30.371Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"notifications\":[],\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"sequenceNumber\":2}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.380650+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:18:30.371Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https://tel.meet/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"notifications\":[],\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"sequenceNumber\":2}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:18:30.371Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"notifications\":[],\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"sequenceNumber\":2}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.380650+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:18:30.371Z\",\"incident\":{\"id\":\"e43b6100-6b94-42b6-9e56-e6e8a28ba269\",\"slackChannel\":{\"id\":\"C08JD4PEJUQ\",\"name\":\"icc-73021341\"},\"subject\":\"Some of the agent servers aren't functioning\",\"description\":\"Need to terminate some agent servers that aren't functioning. Replacement should complete by 13:00 UTC\",\"detectedTime\":\"2025-03-14T11:58:44.124Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"CurrentlyUnderInvestigation\"],\"impactStartTime\":\"2025-03-14T11:58:44.124Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/yar-fzpu-ywr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-415-604-0837, pin: 187241455; \\nFind numbers in more regions on https:\/\/tel.meet\/yar-fzpu-ywr?pin=6444582313301, pin: 6444582313301\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"modifiedAt\":\"2025-03-14T11:58:44.124Z\",\"createdBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"modifiedBy\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"id\":\"93796fa6-9f1e-4dfd-9932-2ee7f529fb68\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"90de4ac0-e962-441e-a7ec-216b19f6921c\",\"email\":\"ganidjar@salesforce.com\",\"active\":true,\"name\":\"Gila Anidjar\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006416hIAA\",\"slackUserId\":\"WU3L2P04S\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-04-20T14:26:38.147Z\",\"modifiedAt\":\"2023-04-20T14:26:38.147Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T11:58:44.124Z\",\"scrumTeamId\":\"a00B000000BVJW3IAP\",\"team\":\"FSE - Core\",\"caseNumber\":\"73021341\",\"caseRecordId\":\"500EE00001Tt5nSYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/cP4FA7Ll0mkf\",\"engagedAt\":\"2025-03-14T11:58:58.434Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T11:59:04.789Z\"},\"eventObj\":{\"notifications\":[],\"internalCommsId\":\"e77db01c-fe19-4598-a8af-655e97a2fa2b\",\"sequenceNumber\":2}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.380667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.380667+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.380706+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.380706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.380785+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.380785+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' escaped msg: '{"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.380794+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.380794+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: e43b6100-6b94-42b6-9e56-e6e8a28ba269" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-response"}' escaped msg: '{"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.380794+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.380794+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.380797+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.380797+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:18:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-response correctly routed"}' escaped msg: '{"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:18:30.380797+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954710380,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "24", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "beb03879-b8dd-46a4-b0c6-b05cb7c8ea49", "x-request-start": "1741954710781" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:18:30.380797+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954710380, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event e43b6100-6b94-42b6-9e56-e6e8a28ba269 - icc-internal-comms-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:19:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:19:02.466282+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9b8c1dcf-6482-4d54-94a0-29f026918179", "x-request-start": "1741954742745" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:19:02.466282+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:19:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:19:02.016Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"ok\":true,\"id\":\"d23f585a-0076-4a79-81af-2dfe19f7fbe3\",\"serviceId\":\"PEP3OTT\",\"serviceName\":\"GUS: Core Database Performance Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https://meet.google.com/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentSubject\":\"USA754s high APT Incident\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\"},\"requestId\":\"jvgwmr-stineo-162orp-wlqalm-1741954741670\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:19:02.016Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"ok\":true,\"id\":\"d23f585a-0076-4a79-81af-2dfe19f7fbe3\",\"serviceId\":\"PEP3OTT\",\"serviceName\":\"GUS: Core Database Performance Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https://meet.google.com/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentSubject\":\"USA754s high APT Incident\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\"},\"requestId\":\"jvgwmr-stineo-162orp-wlqalm-1741954741670\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:19:02.466333+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:19:02.016Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"ok\":true,\"id\":\"d23f585a-0076-4a79-81af-2dfe19f7fbe3\",\"serviceId\":\"PEP3OTT\",\"serviceName\":\"GUS: Core Database Performance Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https://meet.google.com/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https://tel.meet/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentSubject\":\"USA754s high APT Incident\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\"},\"requestId\":\"jvgwmr-stineo-162orp-wlqalm-1741954741670\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9b8c1dcf-6482-4d54-94a0-29f026918179", "x-request-start": "1741954742745" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:19:02.016Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"ok\":true,\"id\":\"d23f585a-0076-4a79-81af-2dfe19f7fbe3\",\"serviceId\":\"PEP3OTT\",\"serviceName\":\"GUS: Core Database Performance Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentSubject\":\"USA754s high APT Incident\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\"},\"requestId\":\"jvgwmr-stineo-162orp-wlqalm-1741954741670\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:19:02.466333+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:19:02.016Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"slackChannel\":{\"id\":\"C08HAAUU8T1\",\"name\":\"icc-73021516\"},\"subject\":\"USA754s high APT Incident\",\"description\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\",\"detectedTime\":\"2025-03-14T12:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0QDF2JDNW0NV9\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T11:52:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/icj-vovt-ppp\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T12:06:37.693Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73021516\",\"caseRecordId\":\"500EE00001TsxgHYAR\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/R0cKAjkOH11M\",\"engagedAt\":\"2025-03-14T12:06:51.401Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T12:07:24.876Z\"},\"eventObj\":{\"ok\":true,\"id\":\"d23f585a-0076-4a79-81af-2dfe19f7fbe3\",\"serviceId\":\"PEP3OTT\",\"serviceName\":\"GUS: Core Database Performance Incident Escalation\",\"customMessage\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: USA754s high APT Incident\\nSeverity: Sev2\\nSlack Channel: #icc-73021516\\nBridge URL: https:\/\/meet.google.com\/icj-vovt-ppp\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-413-418-2203, pin: 359229665; \\nFind numbers in more regions on https:\/\/tel.meet\/icj-vovt-ppp?pin=8530409033452, pin: 8530409033452\\n\\nAdditional Details: \",\"incidentSubject\":\"USA754s high APT Incident\",\"incidentDescription\":\"Sherlock detected an APT Incident for Cell: usa754s, FI: AWS-PROD21-USEAST2. \\nAnomalies detected in the timeframe 2025-03-14 11:58:00.000 - 2025-03-14 12:00:00.000.\\n\\nCase created using .case by @Krisztian Zsibrek in #cp-sre-alerts for usa754s\"},\"requestId\":\"jvgwmr-stineo-162orp-wlqalm-1741954741670\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:19:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' escaped msg: '{"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:19:02.466350+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9b8c1dcf-6482-4d54-94a0-29f026918179", "x-request-start": "1741954742745" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:19:02.466350+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:19:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' escaped msg: '{"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:19:02.466402+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9b8c1dcf-6482-4d54-94a0-29f026918179", "x-request-start": "1741954742745" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:19:02.466402+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:19:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:19:02.466495+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9b8c1dcf-6482-4d54-94a0-29f026918179", "x-request-start": "1741954742745" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:19:02.466495+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:19:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}' escaped msg: '{"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:19:02.466513+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9b8c1dcf-6482-4d54-94a0-29f026918179", "x-request-start": "1741954742745" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:19:02.466513+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:19:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-request"}' escaped msg: '{"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-request"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:19:02.466513+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-request"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9b8c1dcf-6482-4d54-94a0-29f026918179", "x-request-start": "1741954742745" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-request" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:19:02.466513+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-request" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:19:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-page-request is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-page-request is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T12:19:02.466526+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-page-request is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9b8c1dcf-6482-4d54-94a0-29f026918179", "x-request-start": "1741954742745" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-page-request is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:19:02.466526+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-page-request is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:19:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-request correctly routed"}' escaped msg: '{"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-request correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:19:02.466526+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954742466,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-request correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9b8c1dcf-6482-4d54-94a0-29f026918179", "x-request-start": "1741954742745" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-request correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:19:02.466526+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954742466, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-request correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:19:03', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954742825,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id b9f9565a-8c7f-4fc9-b36b-ff276984df6f and docId QSKAAAd3b8r"}' escaped msg: '{"level":20,"time":1741954742825,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id b9f9565a-8c7f-4fc9-b36b-ff276984df6f and docId QSKAAAd3b8r"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:19:03.493612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954742825,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id b9f9565a-8c7f-4fc9-b36b-ff276984df6f and docId QSKAAAd3b8r"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d3c67ae4-b567-4889-baf1-c7e68b118d24", "x-request-start": "1741954743775" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954742825, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handlePageResponse for id b9f9565a-8c7f-4fc9-b36b-ff276984df6f and docId QSKAAAd3b8r" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:19:03.493612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954742825, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handlePageResponse for id b9f9565a-8c7f-4fc9-b36b-ff276984df6f and docId QSKAAAd3b8r" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:19:03', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954743493,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-response correctly routed"}' escaped msg: '{"level":30,"time":1741954743493,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:19:03.493614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954743493,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d3c67ae4-b567-4889-baf1-c7e68b118d24", "x-request-start": "1741954743775" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954743493, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:19:03.493614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954743493, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event b9f9565a-8c7f-4fc9-b36b-ff276984df6f - icc-page-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:22:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741954948705,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829004800,\"uptime\":1774677.18,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21939030,\"nice\":14030,\"sys\":2888390,\"idle\":1745518430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21958930,\"nice\":13850,\"sys\":2896890,\"idle\":1745221190,\"irq\":0}}],\"eventLoopStats\":{\"min\":54,\"max\":30030,\"num\":3,\"sum\":60013}}}"}' escaped msg: '{"level":20,"time":1741954948705,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829004800,\"uptime\":1774677.18,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21939030,\"nice\":14030,\"sys\":2888390,\"idle\":1745518430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21958930,\"nice\":13850,\"sys\":2896890,\"idle\":1745221190,\"irq\":0}}],\"eventLoopStats\":{\"min\":54,\"max\":30030,\"num\":3,\"sum\":60013}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:22:28.705628+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741954948705,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829004800,\"uptime\":1774677.18,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21939030,\"nice\":14030,\"sys\":2888390,\"idle\":1745518430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21958930,\"nice\":13850,\"sys\":2896890,\"idle\":1745221190,\"irq\":0}}],\"eventLoopStats\":{\"min\":54,\"max\":30030,\"num\":3,\"sum\":60013}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3ad6eb78-46ea-446d-bd6f-e240ad18893b", "x-request-start": "1741954949130" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741954948705, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829004800,\"uptime\":1774677.18,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21939030,\"nice\":14030,\"sys\":2888390,\"idle\":1745518430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21958930,\"nice\":13850,\"sys\":2896890,\"idle\":1745221190,\"irq\":0}}],\"eventLoopStats\":{\"min\":54,\"max\":30030,\"num\":3,\"sum\":60013}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:22:28.705628+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741954948705, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829004800,\"uptime\":1774677.18,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21939030,\"nice\":14030,\"sys\":2888390,\"idle\":1745518430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21958930,\"nice\":13850,\"sys\":2896890,\"idle\":1745221190,\"irq\":0}}],\"eventLoopStats\":{\"min\":54,\"max\":30030,\"num\":3,\"sum\":60013}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:22:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741954948705,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741954948705,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:22:28.705676+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741954948705,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3ad6eb78-46ea-446d-bd6f-e240ad18893b", "x-request-start": "1741954949130" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741954948705, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:22:28.705676+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741954948705, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:24:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955068757,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828783616,\"uptime\":1774797.23,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21940110,\"nice\":14030,\"sys\":2888580,\"idle\":1745637120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21960130,\"nice\":13850,\"sys\":2897030,\"idle\":1745339730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60018}}}"}' escaped msg: '{"level":20,"time":1741955068757,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828783616,\"uptime\":1774797.23,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21940110,\"nice\":14030,\"sys\":2888580,\"idle\":1745637120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21960130,\"nice\":13850,\"sys\":2897030,\"idle\":1745339730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60018}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:24:28.757554+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955068757,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828783616,\"uptime\":1774797.23,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21940110,\"nice\":14030,\"sys\":2888580,\"idle\":1745637120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21960130,\"nice\":13850,\"sys\":2897030,\"idle\":1745339730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60018}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3e2f6fc8-7c57-4618-8c79-fb36bc875d39", "x-request-start": "1741955069184" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955068757, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828783616,\"uptime\":1774797.23,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21940110,\"nice\":14030,\"sys\":2888580,\"idle\":1745637120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21960130,\"nice\":13850,\"sys\":2897030,\"idle\":1745339730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60018}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:24:28.757554+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955068757, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828783616,\"uptime\":1774797.23,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21940110,\"nice\":14030,\"sys\":2888580,\"idle\":1745637120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21960130,\"nice\":13850,\"sys\":2897030,\"idle\":1745339730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60018}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:24:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955068757,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741955068757,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:24:28.757686+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955068757,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3e2f6fc8-7c57-4618-8c79-fb36bc875d39", "x-request-start": "1741955069184" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955068757, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:24:28.757686+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955068757, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:28:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955308821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829074432,\"uptime\":1775037.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21942030,\"nice\":14030,\"sys\":2888900,\"idle\":1745874260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21961810,\"nice\":13850,\"sys\":2897360,\"idle\":1745576960,\"irq\":0}}],\"eventLoopStats\":{\"min\":120,\"max\":30029,\"num\":3,\"sum\":60017}}}"}' escaped msg: '{"level":20,"time":1741955308821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829074432,\"uptime\":1775037.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21942030,\"nice\":14030,\"sys\":2888900,\"idle\":1745874260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21961810,\"nice\":13850,\"sys\":2897360,\"idle\":1745576960,\"irq\":0}}],\"eventLoopStats\":{\"min\":120,\"max\":30029,\"num\":3,\"sum\":60017}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:28:28.821560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955308821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829074432,\"uptime\":1775037.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21942030,\"nice\":14030,\"sys\":2888900,\"idle\":1745874260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21961810,\"nice\":13850,\"sys\":2897360,\"idle\":1745576960,\"irq\":0}}],\"eventLoopStats\":{\"min\":120,\"max\":30029,\"num\":3,\"sum\":60017}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4570be4c-ef4f-40d7-8ba4-198b86387008", "x-request-start": "1741955309243" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955308821, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829074432,\"uptime\":1775037.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21942030,\"nice\":14030,\"sys\":2888900,\"idle\":1745874260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21961810,\"nice\":13850,\"sys\":2897360,\"idle\":1745576960,\"irq\":0}}],\"eventLoopStats\":{\"min\":120,\"max\":30029,\"num\":3,\"sum\":60017}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:28:28.821560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955308821, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829074432,\"uptime\":1775037.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21942030,\"nice\":14030,\"sys\":2888900,\"idle\":1745874260,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21961810,\"nice\":13850,\"sys\":2897360,\"idle\":1745576960,\"irq\":0}}],\"eventLoopStats\":{\"min\":120,\"max\":30029,\"num\":3,\"sum\":60017}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:28:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955308821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741955308821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:28:28.821698+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955308821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4570be4c-ef4f-40d7-8ba4-198b86387008", "x-request-start": "1741955309243" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955308821, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:28:28.821698+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955308821, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:29:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955344577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741955344577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:29:04.577227+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955344577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c14582b7-981f-42d0-bc89-7fb6137fbed7", "x-request-start": "1741955344986" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955344577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:29:04.577227+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955344577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:29:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955344578,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741955344578,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:29:04.578683+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955344578,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c14582b7-981f-42d0-bc89-7fb6137fbed7", "x-request-start": "1741955344986" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955344578, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:29:04.578683+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955344578, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:29:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955368821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829074432,\"uptime\":1775097.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21942490,\"nice\":14030,\"sys\":2888950,\"idle\":1745933590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962250,\"nice\":13850,\"sys\":2897410,\"idle\":1745636320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":59997}}}"}' escaped msg: '{"level":20,"time":1741955368821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829074432,\"uptime\":1775097.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21942490,\"nice\":14030,\"sys\":2888950,\"idle\":1745933590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962250,\"nice\":13850,\"sys\":2897410,\"idle\":1745636320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":59997}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:29:28.821538+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955368821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829074432,\"uptime\":1775097.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21942490,\"nice\":14030,\"sys\":2888950,\"idle\":1745933590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962250,\"nice\":13850,\"sys\":2897410,\"idle\":1745636320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":59997}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d5f212e8-0876-4e34-bfc8-66acc7fea429", "x-request-start": "1741955369238" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955368821, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829074432,\"uptime\":1775097.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21942490,\"nice\":14030,\"sys\":2888950,\"idle\":1745933590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962250,\"nice\":13850,\"sys\":2897410,\"idle\":1745636320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":59997}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:29:28.821538+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955368821, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829074432,\"uptime\":1775097.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21942490,\"nice\":14030,\"sys\":2888950,\"idle\":1745933590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962250,\"nice\":13850,\"sys\":2897410,\"idle\":1745636320,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":59997}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:29:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955368821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741955368821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:29:28.821664+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955368821,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d5f212e8-0876-4e34-bfc8-66acc7fea429", "x-request-start": "1741955369238" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955368821, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:29:28.821664+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955368821, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:13.973687+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:13.973687+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.923Z\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0Nd0AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9NY2A1\"}]}"}' escaped msg: '{"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.923Z\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0Nd0AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9NY2A1\"}]}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:13.973721+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.923Z\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0Nd0AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9NY2A1\"}]}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.923Z\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0Nd0AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9NY2A1\"}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:13.973721+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.923Z\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0Nd0AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9NY2A1\"}]}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}' escaped msg: '{"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:13.973761+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:13.973761+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}' escaped msg: '{"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:13.973818+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:13.973818+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:13.973930+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:13.973930+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}' escaped msg: '{"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:13.974138+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955533973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:13.974138+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955533973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:13', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741955533974,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' escaped msg: '{"level":50,"time":1741955533974,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:13.974139+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741955533974,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741955533974, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:13.974139+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741955533974, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:14.013674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:14.013674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-cis-export-success' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.923Z\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0Nd0AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9NY2A1\"}],\"cis\":[{\"id\":\"cde729bf-eb53-4b81-994a-248ab652ddd8\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"createLock\":false,\"sfid\":\"aCqEE000000C0Nd0AK\",\"configurationItem\":{\"id\":\"a7JEE00000KN9NY2A1\",\"name\":\"usa754s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod21-useast2.core1.usa754s\",\"parentId\":\"a7JEE00000IeJBF2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T12:06:51.312Z\",\"modifiedAt\":\"2025-03-14T12:32:13.306Z\",\"id\":\"07d0f8b4-e80a-442e-8a0e-84e886869fad\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"externalId\":\"a8LEE00001BWjCx2AL\"}}]}"}' escaped msg: '{"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.923Z\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0Nd0AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9NY2A1\"}],\"cis\":[{\"id\":\"cde729bf-eb53-4b81-994a-248ab652ddd8\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"createLock\":false,\"sfid\":\"aCqEE000000C0Nd0AK\",\"configurationItem\":{\"id\":\"a7JEE00000KN9NY2A1\",\"name\":\"usa754s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod21-useast2.core1.usa754s\",\"parentId\":\"a7JEE00000IeJBF2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T12:06:51.312Z\",\"modifiedAt\":\"2025-03-14T12:32:13.306Z\",\"id\":\"07d0f8b4-e80a-442e-8a0e-84e886869fad\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"externalId\":\"a8LEE00001BWjCx2AL\"}}]}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:14.013739+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.923Z\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0Nd0AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9NY2A1\"}],\"cis\":[{\"id\":\"cde729bf-eb53-4b81-994a-248ab652ddd8\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"createLock\":false,\"sfid\":\"aCqEE000000C0Nd0AK\",\"configurationItem\":{\"id\":\"a7JEE00000KN9NY2A1\",\"name\":\"usa754s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod21-useast2.core1.usa754s\",\"parentId\":\"a7JEE00000IeJBF2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T12:06:51.312Z\",\"modifiedAt\":\"2025-03-14T12:32:13.306Z\",\"id\":\"07d0f8b4-e80a-442e-8a0e-84e886869fad\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"externalId\":\"a8LEE00001BWjCx2AL\"}}]}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.923Z\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0Nd0AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9NY2A1\"}],\"cis\":[{\"id\":\"cde729bf-eb53-4b81-994a-248ab652ddd8\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"createLock\":false,\"sfid\":\"aCqEE000000C0Nd0AK\",\"configurationItem\":{\"id\":\"a7JEE00000KN9NY2A1\",\"name\":\"usa754s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod21-useast2.core1.usa754s\",\"parentId\":\"a7JEE00000IeJBF2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T12:06:51.312Z\",\"modifiedAt\":\"2025-03-14T12:32:13.306Z\",\"id\":\"07d0f8b4-e80a-442e-8a0e-84e886869fad\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"externalId\":\"a8LEE00001BWjCx2AL\"}}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:14.013739+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T12:32:13.923Z\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"responses\":[{\"response\":{\"id\":\"aCqEE000000C0Nd0AK\",\"success\":true,\"errors\":[]},\"configurationItemId\":\"a7JEE00000KN9NY2A1\"}],\"cis\":[{\"id\":\"cde729bf-eb53-4b81-994a-248ab652ddd8\",\"incidentId\":\"b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"createLock\":false,\"sfid\":\"aCqEE000000C0Nd0AK\",\"configurationItem\":{\"id\":\"a7JEE00000KN9NY2A1\",\"name\":\"usa754s\",\"type\":\"Hyperforce Cell\",\"path\":\"Salesforce.Hyperforce.commercial1.aws-prod21-useast2.core1.usa754s\",\"parentId\":\"a7JEE00000IeJBF2A3\",\"status\":null,\"childrenCount\":-1},\"lock\":{\"createdAt\":\"2025-03-14T12:06:51.312Z\",\"modifiedAt\":\"2025-03-14T12:32:13.306Z\",\"id\":\"07d0f8b4-e80a-442e-8a0e-84e886869fad\",\"status\":\"pending_response\",\"description\":\"Lock to be created for Incident: b9f9565a-8c7f-4fc9-b36b-ff276984df6f\",\"externalId\":\"a8LEE00001BWjCx2AL\"}}]}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}' escaped msg: '{"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:14.013798+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:14.013798+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}' escaped msg: '{"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:14.013860+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:14.013860+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-cis-export-success\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:14.013964+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:14.013964+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}' escaped msg: '{"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:14.014180+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955534013,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:14.014180+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955534013, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: b9f9565a-8c7f-4fc9-b36b-ff276984df6f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:14', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741955534014,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' escaped msg: '{"level":50,"time":1741955534014,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:14.014183+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741955534014,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "14", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e6a3a0a-9e21-4821-93cf-5ee294d334ff", "x-request-start": "1741955534386" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741955534014, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:14.014183+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741955534014, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955548865,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830667776,\"uptime\":1775277.34,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21943850,\"nice\":14030,\"sys\":2889120,\"idle\":1746111650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21963630,\"nice\":13850,\"sys\":2897620,\"idle\":1745814290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30026,\"num\":42,\"sum\":59990}}}"}' escaped msg: '{"level":20,"time":1741955548865,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830667776,\"uptime\":1775277.34,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21943850,\"nice\":14030,\"sys\":2889120,\"idle\":1746111650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21963630,\"nice\":13850,\"sys\":2897620,\"idle\":1745814290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30026,\"num\":42,\"sum\":59990}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:28.865685+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955548865,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830667776,\"uptime\":1775277.34,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21943850,\"nice\":14030,\"sys\":2889120,\"idle\":1746111650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21963630,\"nice\":13850,\"sys\":2897620,\"idle\":1745814290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30026,\"num\":42,\"sum\":59990}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "33310441-356a-4b9b-9c50-7bc29a42217b", "x-request-start": "1741955549149" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955548865, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830667776,\"uptime\":1775277.34,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21943850,\"nice\":14030,\"sys\":2889120,\"idle\":1746111650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21963630,\"nice\":13850,\"sys\":2897620,\"idle\":1745814290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30026,\"num\":42,\"sum\":59990}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:28.865685+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955548865, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830667776,\"uptime\":1775277.34,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21943850,\"nice\":14030,\"sys\":2889120,\"idle\":1746111650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21963630,\"nice\":13850,\"sys\":2897620,\"idle\":1745814290,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30026,\"num\":42,\"sum\":59990}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:32:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955548865,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741955548865,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:32:28.865689+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955548865,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "33310441-356a-4b9b-9c50-7bc29a42217b", "x-request-start": "1741955549149" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955548865, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:32:28.865689+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955548865, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:35:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955728905,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832670720,\"uptime\":1775457.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21945330,\"nice\":14030,\"sys\":2889320,\"idle\":1746289640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965150,\"nice\":13850,\"sys\":2897780,\"idle\":1745992050,\"irq\":0}}],\"eventLoopStats\":{\"min\":183,\"max\":30017,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741955728905,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832670720,\"uptime\":1775457.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21945330,\"nice\":14030,\"sys\":2889320,\"idle\":1746289640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965150,\"nice\":13850,\"sys\":2897780,\"idle\":1745992050,\"irq\":0}}],\"eventLoopStats\":{\"min\":183,\"max\":30017,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:35:28.905618+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955728905,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832670720,\"uptime\":1775457.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21945330,\"nice\":14030,\"sys\":2889320,\"idle\":1746289640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965150,\"nice\":13850,\"sys\":2897780,\"idle\":1745992050,\"irq\":0}}],\"eventLoopStats\":{\"min\":183,\"max\":30017,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c8e7cb24-7b8a-47fe-94da-91179cda866b", "x-request-start": "1741955729330" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955728905, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832670720,\"uptime\":1775457.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21945330,\"nice\":14030,\"sys\":2889320,\"idle\":1746289640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965150,\"nice\":13850,\"sys\":2897780,\"idle\":1745992050,\"irq\":0}}],\"eventLoopStats\":{\"min\":183,\"max\":30017,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:35:28.905618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955728905, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832670720,\"uptime\":1775457.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21945330,\"nice\":14030,\"sys\":2889320,\"idle\":1746289640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965150,\"nice\":13850,\"sys\":2897780,\"idle\":1745992050,\"irq\":0}}],\"eventLoopStats\":{\"min\":183,\"max\":30017,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:35:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955728905,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741955728905,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:35:28.905627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955728905,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c8e7cb24-7b8a-47fe-94da-91179cda866b", "x-request-start": "1741955729330" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955728905, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:35:28.905627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955728905, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:38:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955908985,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831548416,\"uptime\":1775637.46,\"totalMem\":4018159616,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946580,\"nice\":14030,\"sys\":2889580,\"idle\":1746467660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21966600,\"nice\":13850,\"sys\":2897960,\"idle\":1746170070,\"irq\":0}}],\"eventLoopStats\":{\"min\":174,\"max\":30027,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741955908985,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831548416,\"uptime\":1775637.46,\"totalMem\":4018159616,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946580,\"nice\":14030,\"sys\":2889580,\"idle\":1746467660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21966600,\"nice\":13850,\"sys\":2897960,\"idle\":1746170070,\"irq\":0}}],\"eventLoopStats\":{\"min\":174,\"max\":30027,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:38:28.985553+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955908985,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831548416,\"uptime\":1775637.46,\"totalMem\":4018159616,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946580,\"nice\":14030,\"sys\":2889580,\"idle\":1746467660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21966600,\"nice\":13850,\"sys\":2897960,\"idle\":1746170070,\"irq\":0}}],\"eventLoopStats\":{\"min\":174,\"max\":30027,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a5b67aac-a867-4a17-bf9f-30cf993d78c3", "x-request-start": "1741955909425" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955908985, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831548416,\"uptime\":1775637.46,\"totalMem\":4018159616,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946580,\"nice\":14030,\"sys\":2889580,\"idle\":1746467660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21966600,\"nice\":13850,\"sys\":2897960,\"idle\":1746170070,\"irq\":0}}],\"eventLoopStats\":{\"min\":174,\"max\":30027,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:38:28.985553+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955908985, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831548416,\"uptime\":1775637.46,\"totalMem\":4018159616,\"loadavg\":[0.05,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946580,\"nice\":14030,\"sys\":2889580,\"idle\":1746467660,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21966600,\"nice\":13850,\"sys\":2897960,\"idle\":1746170070,\"irq\":0}}],\"eventLoopStats\":{\"min\":174,\"max\":30027,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:38:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955908985,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741955908985,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:38:28.985654+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955908985,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a5b67aac-a867-4a17-bf9f-30cf993d78c3", "x-request-start": "1741955909425" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955908985, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:38:28.985654+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955908985, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:39:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741955969001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831511552,\"uptime\":1775697.48,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946900,\"nice\":14030,\"sys\":2889640,\"idle\":1746527060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21967070,\"nice\":13850,\"sys\":2898020,\"idle\":1746229340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60010}}}"}' escaped msg: '{"level":20,"time":1741955969001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831511552,\"uptime\":1775697.48,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946900,\"nice\":14030,\"sys\":2889640,\"idle\":1746527060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21967070,\"nice\":13850,\"sys\":2898020,\"idle\":1746229340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60010}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:39:29.001545+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741955969001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831511552,\"uptime\":1775697.48,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946900,\"nice\":14030,\"sys\":2889640,\"idle\":1746527060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21967070,\"nice\":13850,\"sys\":2898020,\"idle\":1746229340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60010}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "cb39378f-cae3-450d-9b2c-36d6473ef94d", "x-request-start": "1741955969425" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741955969001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831511552,\"uptime\":1775697.48,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946900,\"nice\":14030,\"sys\":2889640,\"idle\":1746527060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21967070,\"nice\":13850,\"sys\":2898020,\"idle\":1746229340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60010}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:39:29.001545+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741955969001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831511552,\"uptime\":1775697.48,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21946900,\"nice\":14030,\"sys\":2889640,\"idle\":1746527060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21967070,\"nice\":13850,\"sys\":2898020,\"idle\":1746229340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":13,\"sum\":60010}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:39:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741955969001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741955969001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:39:29.001667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741955969001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "cb39378f-cae3-450d-9b2c-36d6473ef94d", "x-request-start": "1741955969425" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741955969001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:39:29.001667+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741955969001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:40:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741956029021,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831532032,\"uptime\":1775757.5,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21947310,\"nice\":14030,\"sys\":2889700,\"idle\":1746586430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21967460,\"nice\":13850,\"sys\":2898070,\"idle\":1746288610,\"irq\":0}}],\"eventLoopStats\":{\"min\":188,\"max\":30020,\"num\":3,\"sum\":60017}}}"}' escaped msg: '{"level":20,"time":1741956029021,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831532032,\"uptime\":1775757.5,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21947310,\"nice\":14030,\"sys\":2889700,\"idle\":1746586430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21967460,\"nice\":13850,\"sys\":2898070,\"idle\":1746288610,\"irq\":0}}],\"eventLoopStats\":{\"min\":188,\"max\":30020,\"num\":3,\"sum\":60017}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:40:29.021563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741956029021,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831532032,\"uptime\":1775757.5,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21947310,\"nice\":14030,\"sys\":2889700,\"idle\":1746586430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21967460,\"nice\":13850,\"sys\":2898070,\"idle\":1746288610,\"irq\":0}}],\"eventLoopStats\":{\"min\":188,\"max\":30020,\"num\":3,\"sum\":60017}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b3311774-d03e-4e0a-b30f-6b88305a5c9f", "x-request-start": "1741956029451" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741956029021, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831532032,\"uptime\":1775757.5,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21947310,\"nice\":14030,\"sys\":2889700,\"idle\":1746586430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21967460,\"nice\":13850,\"sys\":2898070,\"idle\":1746288610,\"irq\":0}}],\"eventLoopStats\":{\"min\":188,\"max\":30020,\"num\":3,\"sum\":60017}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:40:29.021563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741956029021, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831532032,\"uptime\":1775757.5,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21947310,\"nice\":14030,\"sys\":2889700,\"idle\":1746586430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21967460,\"nice\":13850,\"sys\":2898070,\"idle\":1746288610,\"irq\":0}}],\"eventLoopStats\":{\"min\":188,\"max\":30020,\"num\":3,\"sum\":60017}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:40:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741956029021,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741956029021,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:40:29.021620+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741956029021,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b3311774-d03e-4e0a-b30f-6b88305a5c9f", "x-request-start": "1741956029451" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741956029021, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:40:29.021620+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741956029021, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:44:15', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741956255414,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741956255414,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:44:15.414793+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741956255414,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c7d69193-c075-47ba-9338-9c7d80f759dc", "x-request-start": "1741956255856" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741956255414, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:44:15.414793+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741956255414, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:44:15', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741956255416,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741956255416,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:44:15.416288+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741956255416,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c7d69193-c075-47ba-9338-9c7d80f759dc", "x-request-start": "1741956255856" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741956255416, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:44:15.416288+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741956255416, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:46:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741956389117,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833416192,\"uptime\":1776117.59,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21950870,\"nice\":14030,\"sys\":2890090,\"idle\":1746942110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21970480,\"nice\":13850,\"sys\":2898440,\"idle\":1746644540,\"irq\":0}}],\"eventLoopStats\":{\"min\":158,\"max\":30030,\"num\":3,\"sum\":60004}}}"}' escaped msg: '{"level":20,"time":1741956389117,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833416192,\"uptime\":1776117.59,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21950870,\"nice\":14030,\"sys\":2890090,\"idle\":1746942110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21970480,\"nice\":13850,\"sys\":2898440,\"idle\":1746644540,\"irq\":0}}],\"eventLoopStats\":{\"min\":158,\"max\":30030,\"num\":3,\"sum\":60004}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:46:29.117577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741956389117,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833416192,\"uptime\":1776117.59,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21950870,\"nice\":14030,\"sys\":2890090,\"idle\":1746942110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21970480,\"nice\":13850,\"sys\":2898440,\"idle\":1746644540,\"irq\":0}}],\"eventLoopStats\":{\"min\":158,\"max\":30030,\"num\":3,\"sum\":60004}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "24bae73e-d83e-4b43-86f5-d41abb735228", "x-request-start": "1741956389555" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741956389117, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833416192,\"uptime\":1776117.59,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21950870,\"nice\":14030,\"sys\":2890090,\"idle\":1746942110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21970480,\"nice\":13850,\"sys\":2898440,\"idle\":1746644540,\"irq\":0}}],\"eventLoopStats\":{\"min\":158,\"max\":30030,\"num\":3,\"sum\":60004}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:46:29.117577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741956389117, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833416192,\"uptime\":1776117.59,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21950870,\"nice\":14030,\"sys\":2890090,\"idle\":1746942110,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21970480,\"nice\":13850,\"sys\":2898440,\"idle\":1746644540,\"irq\":0}}],\"eventLoopStats\":{\"min\":158,\"max\":30030,\"num\":3,\"sum\":60004}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:46:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741956389117,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741956389117,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:46:29.117632+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741956389117,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "24bae73e-d83e-4b43-86f5-d41abb735228", "x-request-start": "1741956389555" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741956389117, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:46:29.117632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741956389117, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:48:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741956509145,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838290432,\"uptime\":1776237.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952410,\"nice\":14030,\"sys\":2890240,\"idle\":1747060370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21971650,\"nice\":13850,\"sys\":2898590,\"idle\":1746762890,\"irq\":0}}],\"eventLoopStats\":{\"min\":167,\"max\":30028,\"num\":3,\"sum\":59999}}}"}' escaped msg: '{"level":20,"time":1741956509145,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838290432,\"uptime\":1776237.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952410,\"nice\":14030,\"sys\":2890240,\"idle\":1747060370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21971650,\"nice\":13850,\"sys\":2898590,\"idle\":1746762890,\"irq\":0}}],\"eventLoopStats\":{\"min\":167,\"max\":30028,\"num\":3,\"sum\":59999}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:48:29.145574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741956509145,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838290432,\"uptime\":1776237.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952410,\"nice\":14030,\"sys\":2890240,\"idle\":1747060370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21971650,\"nice\":13850,\"sys\":2898590,\"idle\":1746762890,\"irq\":0}}],\"eventLoopStats\":{\"min\":167,\"max\":30028,\"num\":3,\"sum\":59999}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9c517deb-def7-439b-9bbb-aadeac5123f6", "x-request-start": "1741956509573" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741956509145, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838290432,\"uptime\":1776237.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952410,\"nice\":14030,\"sys\":2890240,\"idle\":1747060370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21971650,\"nice\":13850,\"sys\":2898590,\"idle\":1746762890,\"irq\":0}}],\"eventLoopStats\":{\"min\":167,\"max\":30028,\"num\":3,\"sum\":59999}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:48:29.145574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741956509145, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2838290432,\"uptime\":1776237.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21952410,\"nice\":14030,\"sys\":2890240,\"idle\":1747060370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21971650,\"nice\":13850,\"sys\":2898590,\"idle\":1746762890,\"irq\":0}}],\"eventLoopStats\":{\"min\":167,\"max\":30028,\"num\":3,\"sum\":59999}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:48:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741956509145,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741956509145,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:48:29.145635+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741956509145,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9c517deb-def7-439b-9bbb-aadeac5123f6", "x-request-start": "1741956509573" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741956509145, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:48:29.145635+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741956509145, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:51:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741956689189,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835456000,\"uptime\":1776417.66,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21953890,\"nice\":14030,\"sys\":2890460,\"idle\":1747238370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21973180,\"nice\":13850,\"sys\":2898790,\"idle\":1746940860,\"irq\":0}}],\"eventLoopStats\":{\"min\":231,\"max\":30005,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741956689189,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835456000,\"uptime\":1776417.66,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21953890,\"nice\":14030,\"sys\":2890460,\"idle\":1747238370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21973180,\"nice\":13850,\"sys\":2898790,\"idle\":1746940860,\"irq\":0}}],\"eventLoopStats\":{\"min\":231,\"max\":30005,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:51:29.189568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741956689189,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835456000,\"uptime\":1776417.66,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21953890,\"nice\":14030,\"sys\":2890460,\"idle\":1747238370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21973180,\"nice\":13850,\"sys\":2898790,\"idle\":1746940860,\"irq\":0}}],\"eventLoopStats\":{\"min\":231,\"max\":30005,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6c2cbc35-4863-4d7c-a0d0-6055ddcfd114", "x-request-start": "1741956689627" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741956689189, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835456000,\"uptime\":1776417.66,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21953890,\"nice\":14030,\"sys\":2890460,\"idle\":1747238370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21973180,\"nice\":13850,\"sys\":2898790,\"idle\":1746940860,\"irq\":0}}],\"eventLoopStats\":{\"min\":231,\"max\":30005,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:51:29.189568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741956689189, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835456000,\"uptime\":1776417.66,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21953890,\"nice\":14030,\"sys\":2890460,\"idle\":1747238370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21973180,\"nice\":13850,\"sys\":2898790,\"idle\":1746940860,\"irq\":0}}],\"eventLoopStats\":{\"min\":231,\"max\":30005,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:51:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741956689189,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741956689189,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:51:29.189618+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741956689189,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6c2cbc35-4863-4d7c-a0d0-6055ddcfd114", "x-request-start": "1741956689627" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741956689189, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:51:29.189618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741956689189, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:59:18', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741957158343,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741957158343,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:59:18.343886+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741957158343,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "15568cc9-eec1-4b7c-9e75-6f8f0a914c39", "x-request-start": "1741957158753" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741957158343, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:59:18.343886+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741957158343, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 12:59:18', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741957158345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741957158345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T12:59:18.345413+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741957158345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "15568cc9-eec1-4b7c-9e75-6f8f0a914c39", "x-request-start": "1741957158753" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741957158345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T12:59:18.345413+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741957158345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:07:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741957649505,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833395712,\"uptime\":1777377.98,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21961980,\"nice\":14030,\"sys\":2891690,\"idle\":1748187980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21980200,\"nice\":13850,\"sys\":2899930,\"idle\":1747889960,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30030,\"num\":3,\"sum\":60006}}}"}' escaped msg: '{"level":20,"time":1741957649505,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833395712,\"uptime\":1777377.98,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21961980,\"nice\":14030,\"sys\":2891690,\"idle\":1748187980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21980200,\"nice\":13850,\"sys\":2899930,\"idle\":1747889960,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30030,\"num\":3,\"sum\":60006}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:07:29.505542+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741957649505,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833395712,\"uptime\":1777377.98,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21961980,\"nice\":14030,\"sys\":2891690,\"idle\":1748187980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21980200,\"nice\":13850,\"sys\":2899930,\"idle\":1747889960,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30030,\"num\":3,\"sum\":60006}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7885ddef-6e59-47b1-915e-c2d1f82abfe2", "x-request-start": "1741957649928" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741957649505, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833395712,\"uptime\":1777377.98,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21961980,\"nice\":14030,\"sys\":2891690,\"idle\":1748187980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21980200,\"nice\":13850,\"sys\":2899930,\"idle\":1747889960,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30030,\"num\":3,\"sum\":60006}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:07:29.505542+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741957649505, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833395712,\"uptime\":1777377.98,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21961980,\"nice\":14030,\"sys\":2891690,\"idle\":1748187980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21980200,\"nice\":13850,\"sys\":2899930,\"idle\":1747889960,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30030,\"num\":3,\"sum\":60006}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:07:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741957649505,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741957649505,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:07:29.505657+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741957649505,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7885ddef-6e59-47b1-915e-c2d1f82abfe2", "x-request-start": "1741957649928" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741957649505, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:07:29.505657+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741957649505, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:09:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741957769557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832064512,\"uptime\":1777498.03,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962800,\"nice\":14030,\"sys\":2891790,\"idle\":1748306690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21981250,\"nice\":13850,\"sys\":2900020,\"idle\":1748008680,\"irq\":0}}],\"eventLoopStats\":{\"min\":159,\"max\":30028,\"num\":3,\"sum\":60024}}}"}' escaped msg: '{"level":20,"time":1741957769557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832064512,\"uptime\":1777498.03,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962800,\"nice\":14030,\"sys\":2891790,\"idle\":1748306690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21981250,\"nice\":13850,\"sys\":2900020,\"idle\":1748008680,\"irq\":0}}],\"eventLoopStats\":{\"min\":159,\"max\":30028,\"num\":3,\"sum\":60024}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:09:29.557567+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741957769557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832064512,\"uptime\":1777498.03,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962800,\"nice\":14030,\"sys\":2891790,\"idle\":1748306690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21981250,\"nice\":13850,\"sys\":2900020,\"idle\":1748008680,\"irq\":0}}],\"eventLoopStats\":{\"min\":159,\"max\":30028,\"num\":3,\"sum\":60024}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c5372c9b-a5ac-4a38-9336-f08d28bf29b1", "x-request-start": "1741957769996" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741957769557, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832064512,\"uptime\":1777498.03,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962800,\"nice\":14030,\"sys\":2891790,\"idle\":1748306690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21981250,\"nice\":13850,\"sys\":2900020,\"idle\":1748008680,\"irq\":0}}],\"eventLoopStats\":{\"min\":159,\"max\":30028,\"num\":3,\"sum\":60024}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:09:29.557567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741957769557, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832064512,\"uptime\":1777498.03,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21962800,\"nice\":14030,\"sys\":2891790,\"idle\":1748306690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21981250,\"nice\":13850,\"sys\":2900020,\"idle\":1748008680,\"irq\":0}}],\"eventLoopStats\":{\"min\":159,\"max\":30028,\"num\":3,\"sum\":60024}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:09:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741957769557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741957769557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:09:29.557627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741957769557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c5372c9b-a5ac-4a38-9336-f08d28bf29b1", "x-request-start": "1741957769996" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741957769557, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:09:29.557627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741957769557, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:13:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741958009637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832453632,\"uptime\":1777738.11,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21964590,\"nice\":14030,\"sys\":2892100,\"idle\":1748544120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21982890,\"nice\":13850,\"sys\":2900310,\"idle\":1748245860,\"irq\":0}}],\"eventLoopStats\":{\"min\":164,\"max\":30027,\"num\":3,\"sum\":60019}}}"}' escaped msg: '{"level":20,"time":1741958009637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832453632,\"uptime\":1777738.11,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21964590,\"nice\":14030,\"sys\":2892100,\"idle\":1748544120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21982890,\"nice\":13850,\"sys\":2900310,\"idle\":1748245860,\"irq\":0}}],\"eventLoopStats\":{\"min\":164,\"max\":30027,\"num\":3,\"sum\":60019}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:13:29.637555+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741958009637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832453632,\"uptime\":1777738.11,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21964590,\"nice\":14030,\"sys\":2892100,\"idle\":1748544120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21982890,\"nice\":13850,\"sys\":2900310,\"idle\":1748245860,\"irq\":0}}],\"eventLoopStats\":{\"min\":164,\"max\":30027,\"num\":3,\"sum\":60019}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "85575682-a7b7-48b8-9926-f9c25899a6f4", "x-request-start": "1741958010072" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741958009637, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832453632,\"uptime\":1777738.11,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21964590,\"nice\":14030,\"sys\":2892100,\"idle\":1748544120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21982890,\"nice\":13850,\"sys\":2900310,\"idle\":1748245860,\"irq\":0}}],\"eventLoopStats\":{\"min\":164,\"max\":30027,\"num\":3,\"sum\":60019}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:13:29.637555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741958009637, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832453632,\"uptime\":1777738.11,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21964590,\"nice\":14030,\"sys\":2892100,\"idle\":1748544120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21982890,\"nice\":13850,\"sys\":2900310,\"idle\":1748245860,\"irq\":0}}],\"eventLoopStats\":{\"min\":164,\"max\":30027,\"num\":3,\"sum\":60019}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:13:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741958009637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741958009637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:13:29.637680+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741958009637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "85575682-a7b7-48b8-9926-f9c25899a6f4", "x-request-start": "1741958010072" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741958009637, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:13:29.637680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741958009637, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:14:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741958069665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832457728,\"uptime\":1777798.14,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965050,\"nice\":14030,\"sys\":2892160,\"idle\":1748603520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21983310,\"nice\":13850,\"sys\":2900370,\"idle\":1748305120,\"irq\":0}}],\"eventLoopStats\":{\"min\":171,\"max\":30026,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741958069665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832457728,\"uptime\":1777798.14,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965050,\"nice\":14030,\"sys\":2892160,\"idle\":1748603520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21983310,\"nice\":13850,\"sys\":2900370,\"idle\":1748305120,\"irq\":0}}],\"eventLoopStats\":{\"min\":171,\"max\":30026,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:14:29.665572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741958069665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832457728,\"uptime\":1777798.14,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965050,\"nice\":14030,\"sys\":2892160,\"idle\":1748603520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21983310,\"nice\":13850,\"sys\":2900370,\"idle\":1748305120,\"irq\":0}}],\"eventLoopStats\":{\"min\":171,\"max\":30026,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bb6b9621-af19-47b4-a6c6-c0d4d572947b", "x-request-start": "1741958070094" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741958069665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832457728,\"uptime\":1777798.14,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965050,\"nice\":14030,\"sys\":2892160,\"idle\":1748603520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21983310,\"nice\":13850,\"sys\":2900370,\"idle\":1748305120,\"irq\":0}}],\"eventLoopStats\":{\"min\":171,\"max\":30026,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:14:29.665572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741958069665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832457728,\"uptime\":1777798.14,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965050,\"nice\":14030,\"sys\":2892160,\"idle\":1748603520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21983310,\"nice\":13850,\"sys\":2900370,\"idle\":1748305120,\"irq\":0}}],\"eventLoopStats\":{\"min\":171,\"max\":30026,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:14:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741958069665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741958069665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:14:29.665620+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741958069665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bb6b9621-af19-47b4-a6c6-c0d4d572947b", "x-request-start": "1741958070094" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741958069665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:14:29.665620+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741958069665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:16:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741958189673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837598208,\"uptime\":1777918.15,\"totalMem\":4018159616,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965950,\"nice\":14030,\"sys\":2892320,\"idle\":1748722100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21984550,\"nice\":13850,\"sys\":2900480,\"idle\":1748423560,\"irq\":0}}],\"eventLoopStats\":{\"min\":176,\"max\":30004,\"num\":3,\"sum\":60003}}}"}' escaped msg: '{"level":20,"time":1741958189673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837598208,\"uptime\":1777918.15,\"totalMem\":4018159616,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965950,\"nice\":14030,\"sys\":2892320,\"idle\":1748722100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21984550,\"nice\":13850,\"sys\":2900480,\"idle\":1748423560,\"irq\":0}}],\"eventLoopStats\":{\"min\":176,\"max\":30004,\"num\":3,\"sum\":60003}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:16:29.673575+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741958189673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837598208,\"uptime\":1777918.15,\"totalMem\":4018159616,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965950,\"nice\":14030,\"sys\":2892320,\"idle\":1748722100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21984550,\"nice\":13850,\"sys\":2900480,\"idle\":1748423560,\"irq\":0}}],\"eventLoopStats\":{\"min\":176,\"max\":30004,\"num\":3,\"sum\":60003}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "29e05a51-f927-42c7-9e4c-94b592bf971a", "x-request-start": "1741958190100" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741958189673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837598208,\"uptime\":1777918.15,\"totalMem\":4018159616,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965950,\"nice\":14030,\"sys\":2892320,\"idle\":1748722100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21984550,\"nice\":13850,\"sys\":2900480,\"idle\":1748423560,\"irq\":0}}],\"eventLoopStats\":{\"min\":176,\"max\":30004,\"num\":3,\"sum\":60003}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:16:29.673575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741958189673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837598208,\"uptime\":1777918.15,\"totalMem\":4018159616,\"loadavg\":[0.08,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21965950,\"nice\":14030,\"sys\":2892320,\"idle\":1748722100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21984550,\"nice\":13850,\"sys\":2900480,\"idle\":1748423560,\"irq\":0}}],\"eventLoopStats\":{\"min\":176,\"max\":30004,\"num\":3,\"sum\":60003}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:16:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741958189673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741958189673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:16:29.673720+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741958189673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "29e05a51-f927-42c7-9e4c-94b592bf971a", "x-request-start": "1741958190100" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741958189673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:16:29.673720+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741958189673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:20:23', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741958423547,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741958423547,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:20:23.547926+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741958423547,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "43c8e980-aead-4ce5-99ef-f2659f924e93", "x-request-start": "1741958423978" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741958423547, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:20:23.547926+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741958423547, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:20:23', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741958423549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741958423549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:20:23.549456+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741958423549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "43c8e980-aead-4ce5-99ef-f2659f924e93", "x-request-start": "1741958423978" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741958423549, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:20:23.549456+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741958423549, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:27:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741958849917,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830110720,\"uptime\":1778578.39,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21970760,\"nice\":14030,\"sys\":2893210,\"idle\":1749374380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21990880,\"nice\":13850,\"sys\":2901270,\"idle\":1749075390,\"irq\":0}}],\"eventLoopStats\":{\"min\":150,\"max\":30001,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741958849917,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830110720,\"uptime\":1778578.39,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21970760,\"nice\":14030,\"sys\":2893210,\"idle\":1749374380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21990880,\"nice\":13850,\"sys\":2901270,\"idle\":1749075390,\"irq\":0}}],\"eventLoopStats\":{\"min\":150,\"max\":30001,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:27:29.917559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741958849917,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830110720,\"uptime\":1778578.39,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21970760,\"nice\":14030,\"sys\":2893210,\"idle\":1749374380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21990880,\"nice\":13850,\"sys\":2901270,\"idle\":1749075390,\"irq\":0}}],\"eventLoopStats\":{\"min\":150,\"max\":30001,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e4fa3564-0df0-4789-9a25-6f6c3093e790", "x-request-start": "1741958850353" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741958849917, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830110720,\"uptime\":1778578.39,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21970760,\"nice\":14030,\"sys\":2893210,\"idle\":1749374380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21990880,\"nice\":13850,\"sys\":2901270,\"idle\":1749075390,\"irq\":0}}],\"eventLoopStats\":{\"min\":150,\"max\":30001,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:27:29.917559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741958849917, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830110720,\"uptime\":1778578.39,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21970760,\"nice\":14030,\"sys\":2893210,\"idle\":1749374380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21990880,\"nice\":13850,\"sys\":2901270,\"idle\":1749075390,\"irq\":0}}],\"eventLoopStats\":{\"min\":150,\"max\":30001,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:27:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741958849917,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741958849917,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:27:29.917661+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741958849917,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e4fa3564-0df0-4789-9a25-6f6c3093e790", "x-request-start": "1741958850353" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741958849917, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:27:29.917661+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741958849917, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:35:26', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741959326505,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741959326505,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:35:26.505323+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741959326505,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d563b5f9-42ad-4f8c-920a-03ccbaaf5efb", "x-request-start": "1741959326925" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741959326505, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:35:26.505323+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741959326505, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:35:26', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741959326506,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741959326506,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:35:26.506929+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741959326506,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d563b5f9-42ad-4f8c-920a-03ccbaaf5efb", "x-request-start": "1741959326925" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741959326506, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:35:26.506929+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741959326506, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:37:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741959450097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829733888,\"uptime\":1779178.57,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21975270,\"nice\":14030,\"sys\":2893950,\"idle\":1749967540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21995450,\"nice\":13850,\"sys\":2902040,\"idle\":1749668630,\"irq\":0}}],\"eventLoopStats\":{\"min\":142,\"max\":30001,\"num\":3,\"sum\":60004}}}"}' escaped msg: '{"level":20,"time":1741959450097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829733888,\"uptime\":1779178.57,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21975270,\"nice\":14030,\"sys\":2893950,\"idle\":1749967540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21995450,\"nice\":13850,\"sys\":2902040,\"idle\":1749668630,\"irq\":0}}],\"eventLoopStats\":{\"min\":142,\"max\":30001,\"num\":3,\"sum\":60004}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:37:30.097573+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741959450097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829733888,\"uptime\":1779178.57,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21975270,\"nice\":14030,\"sys\":2893950,\"idle\":1749967540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21995450,\"nice\":13850,\"sys\":2902040,\"idle\":1749668630,\"irq\":0}}],\"eventLoopStats\":{\"min\":142,\"max\":30001,\"num\":3,\"sum\":60004}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "05c80118-d144-40e2-9d6e-997581c41ccc", "x-request-start": "1741959450523" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741959450097, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829733888,\"uptime\":1779178.57,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21975270,\"nice\":14030,\"sys\":2893950,\"idle\":1749967540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21995450,\"nice\":13850,\"sys\":2902040,\"idle\":1749668630,\"irq\":0}}],\"eventLoopStats\":{\"min\":142,\"max\":30001,\"num\":3,\"sum\":60004}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:37:30.097573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741959450097, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829733888,\"uptime\":1779178.57,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21975270,\"nice\":14030,\"sys\":2893950,\"idle\":1749967540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21995450,\"nice\":13850,\"sys\":2902040,\"idle\":1749668630,\"irq\":0}}],\"eventLoopStats\":{\"min\":142,\"max\":30001,\"num\":3,\"sum\":60004}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:37:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741959450097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741959450097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:37:30.097623+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741959450097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "05c80118-d144-40e2-9d6e-997581c41ccc", "x-request-start": "1741959450523" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741959450097, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:37:30.097623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741959450097, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:44:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741959870249,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830446592,\"uptime\":1779598.73,\"totalMem\":4018159616,\"loadavg\":[0.14,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21978340,\"nice\":14030,\"sys\":2894310,\"idle\":1750383170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21998790,\"nice\":13850,\"sys\":2902440,\"idle\":1750083840,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30004,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741959870249,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830446592,\"uptime\":1779598.73,\"totalMem\":4018159616,\"loadavg\":[0.14,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21978340,\"nice\":14030,\"sys\":2894310,\"idle\":1750383170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21998790,\"nice\":13850,\"sys\":2902440,\"idle\":1750083840,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30004,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:44:30.249564+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741959870249,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830446592,\"uptime\":1779598.73,\"totalMem\":4018159616,\"loadavg\":[0.14,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21978340,\"nice\":14030,\"sys\":2894310,\"idle\":1750383170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21998790,\"nice\":13850,\"sys\":2902440,\"idle\":1750083840,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30004,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "df7ed8cc-6d7b-4d4b-8940-105994f10e6f", "x-request-start": "1741959870667" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741959870249, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830446592,\"uptime\":1779598.73,\"totalMem\":4018159616,\"loadavg\":[0.14,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21978340,\"nice\":14030,\"sys\":2894310,\"idle\":1750383170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21998790,\"nice\":13850,\"sys\":2902440,\"idle\":1750083840,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30004,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:44:30.249564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741959870249, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830446592,\"uptime\":1779598.73,\"totalMem\":4018159616,\"loadavg\":[0.14,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21978340,\"nice\":14030,\"sys\":2894310,\"idle\":1750383170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21998790,\"nice\":13850,\"sys\":2902440,\"idle\":1750083840,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30004,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:44:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741959870249,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741959870249,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:44:30.249630+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741959870249,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "df7ed8cc-6d7b-4d4b-8940-105994f10e6f", "x-request-start": "1741959870667" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741959870249, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:44:30.249630+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741959870249, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:47:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741960050297,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831073280,\"uptime\":1779778.77,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21979710,\"nice\":14030,\"sys\":2894450,\"idle\":1750560950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21999750,\"nice\":13850,\"sys\":2902610,\"idle\":1750261780,\"irq\":0}}],\"eventLoopStats\":{\"min\":82,\"max\":30030,\"num\":3,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1741960050297,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831073280,\"uptime\":1779778.77,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21979710,\"nice\":14030,\"sys\":2894450,\"idle\":1750560950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21999750,\"nice\":13850,\"sys\":2902610,\"idle\":1750261780,\"irq\":0}}],\"eventLoopStats\":{\"min\":82,\"max\":30030,\"num\":3,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:47:30.297558+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741960050297,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831073280,\"uptime\":1779778.77,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21979710,\"nice\":14030,\"sys\":2894450,\"idle\":1750560950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21999750,\"nice\":13850,\"sys\":2902610,\"idle\":1750261780,\"irq\":0}}],\"eventLoopStats\":{\"min\":82,\"max\":30030,\"num\":3,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef71d38b-8ced-43f7-891e-3dc2acbe0e41", "x-request-start": "1741960050739" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741960050297, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831073280,\"uptime\":1779778.77,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21979710,\"nice\":14030,\"sys\":2894450,\"idle\":1750560950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21999750,\"nice\":13850,\"sys\":2902610,\"idle\":1750261780,\"irq\":0}}],\"eventLoopStats\":{\"min\":82,\"max\":30030,\"num\":3,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:47:30.297558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741960050297, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831073280,\"uptime\":1779778.77,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21979710,\"nice\":14030,\"sys\":2894450,\"idle\":1750560950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21999750,\"nice\":13850,\"sys\":2902610,\"idle\":1750261780,\"irq\":0}}],\"eventLoopStats\":{\"min\":82,\"max\":30030,\"num\":3,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:47:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741960050297,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741960050297,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:47:30.297670+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741960050297,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef71d38b-8ced-43f7-891e-3dc2acbe0e41", "x-request-start": "1741960050739" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741960050297, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:47:30.297670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741960050297, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:48:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741960110325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833571840,\"uptime\":1779838.8,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21980650,\"nice\":14030,\"sys\":2894590,\"idle\":1750619850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22000600,\"nice\":13850,\"sys\":2902750,\"idle\":1750320780,\"irq\":0}}],\"eventLoopStats\":{\"min\":86,\"max\":30006,\"num\":3,\"sum\":60023}}}"}' escaped msg: '{"level":20,"time":1741960110325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833571840,\"uptime\":1779838.8,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21980650,\"nice\":14030,\"sys\":2894590,\"idle\":1750619850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22000600,\"nice\":13850,\"sys\":2902750,\"idle\":1750320780,\"irq\":0}}],\"eventLoopStats\":{\"min\":86,\"max\":30006,\"num\":3,\"sum\":60023}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:48:30.325586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741960110325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833571840,\"uptime\":1779838.8,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21980650,\"nice\":14030,\"sys\":2894590,\"idle\":1750619850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22000600,\"nice\":13850,\"sys\":2902750,\"idle\":1750320780,\"irq\":0}}],\"eventLoopStats\":{\"min\":86,\"max\":30006,\"num\":3,\"sum\":60023}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "867dcf4b-0ba6-44a1-9aa0-d62389c985a2", "x-request-start": "1741960110750" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741960110325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833571840,\"uptime\":1779838.8,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21980650,\"nice\":14030,\"sys\":2894590,\"idle\":1750619850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22000600,\"nice\":13850,\"sys\":2902750,\"idle\":1750320780,\"irq\":0}}],\"eventLoopStats\":{\"min\":86,\"max\":30006,\"num\":3,\"sum\":60023}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:48:30.325586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741960110325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833571840,\"uptime\":1779838.8,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21980650,\"nice\":14030,\"sys\":2894590,\"idle\":1750619850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22000600,\"nice\":13850,\"sys\":2902750,\"idle\":1750320780,\"irq\":0}}],\"eventLoopStats\":{\"min\":86,\"max\":30006,\"num\":3,\"sum\":60023}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:48:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741960110325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741960110325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:48:30.325652+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741960110325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "867dcf4b-0ba6-44a1-9aa0-d62389c985a2", "x-request-start": "1741960110750" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741960110325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:48:30.325652+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741960110325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:50:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741960229263,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741960229263,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:50:29.264096+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741960229263,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "da701c58-438f-4fb2-af39-ae84366347b5", "x-request-start": "1741960229698" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741960229263, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:50:29.264096+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741960229263, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:50:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741960229265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741960229265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:50:29.265550+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741960229265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "da701c58-438f-4fb2-af39-ae84366347b5", "x-request-start": "1741960229698" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741960229265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:50:29.265550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741960229265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:53:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741960410405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831941632,\"uptime\":1780138.88,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21982820,\"nice\":14030,\"sys\":2894880,\"idle\":1750916510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22002720,\"nice\":13850,\"sys\":2903160,\"idle\":1750617090,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30018,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741960410405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831941632,\"uptime\":1780138.88,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21982820,\"nice\":14030,\"sys\":2894880,\"idle\":1750916510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22002720,\"nice\":13850,\"sys\":2903160,\"idle\":1750617090,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30018,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:53:30.405555+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741960410405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831941632,\"uptime\":1780138.88,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21982820,\"nice\":14030,\"sys\":2894880,\"idle\":1750916510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22002720,\"nice\":13850,\"sys\":2903160,\"idle\":1750617090,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30018,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c4bccb58-6b2c-4643-a368-96e7bcb95c3b", "x-request-start": "1741960410839" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741960410405, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831941632,\"uptime\":1780138.88,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21982820,\"nice\":14030,\"sys\":2894880,\"idle\":1750916510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22002720,\"nice\":13850,\"sys\":2903160,\"idle\":1750617090,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30018,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:53:30.405555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741960410405, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831941632,\"uptime\":1780138.88,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21982820,\"nice\":14030,\"sys\":2894880,\"idle\":1750916510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22002720,\"nice\":13850,\"sys\":2903160,\"idle\":1750617090,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30018,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:53:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741960410405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741960410405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:53:30.405611+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741960410405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c4bccb58-6b2c-4643-a368-96e7bcb95c3b", "x-request-start": "1741960410839" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741960410405, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:53:30.405611+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741960410405, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:55:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741960530409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831712256,\"uptime\":1780258.88,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21983720,\"nice\":14030,\"sys\":2895000,\"idle\":1751035160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003670,\"nice\":13850,\"sys\":2903310,\"idle\":1750735680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30023,\"num\":5,\"sum\":59999}}}"}' escaped msg: '{"level":20,"time":1741960530409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831712256,\"uptime\":1780258.88,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21983720,\"nice\":14030,\"sys\":2895000,\"idle\":1751035160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003670,\"nice\":13850,\"sys\":2903310,\"idle\":1750735680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30023,\"num\":5,\"sum\":59999}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:55:30.409548+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741960530409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831712256,\"uptime\":1780258.88,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21983720,\"nice\":14030,\"sys\":2895000,\"idle\":1751035160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003670,\"nice\":13850,\"sys\":2903310,\"idle\":1750735680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30023,\"num\":5,\"sum\":59999}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "4", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fcd24298-3147-478a-a92d-de9086f8a7b1", "x-request-start": "1741960530843" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741960530409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831712256,\"uptime\":1780258.88,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21983720,\"nice\":14030,\"sys\":2895000,\"idle\":1751035160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003670,\"nice\":13850,\"sys\":2903310,\"idle\":1750735680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30023,\"num\":5,\"sum\":59999}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:55:30.409548+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741960530409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831712256,\"uptime\":1780258.88,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21983720,\"nice\":14030,\"sys\":2895000,\"idle\":1751035160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003670,\"nice\":13850,\"sys\":2903310,\"idle\":1750735680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30023,\"num\":5,\"sum\":59999}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:55:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741960530409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741960530409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:55:30.409620+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741960530409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "4", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fcd24298-3147-478a-a92d-de9086f8a7b1", "x-request-start": "1741960530843" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741960530409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:55:30.409620+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741960530409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:55:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741960530462,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741960530462,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:55:30.462730+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741960530462,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "4", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fcd24298-3147-478a-a92d-de9086f8a7b1", "x-request-start": "1741960530843" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741960530462, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:55:30.462730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741960530462, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:55:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741960530464,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741960530464,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:55:30.464245+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741960530464,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "4", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fcd24298-3147-478a-a92d-de9086f8a7b1", "x-request-start": "1741960530843" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741960530464, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:55:30.464245+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741960530464, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:57:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741960650433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831384576,\"uptime\":1780378.91,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21984710,\"nice\":14030,\"sys\":2895100,\"idle\":1751153890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22004840,\"nice\":13850,\"sys\":2903430,\"idle\":1750854320,\"irq\":0}}],\"eventLoopStats\":{\"min\":137,\"max\":30023,\"num\":3,\"sum\":60016}}}"}' escaped msg: '{"level":20,"time":1741960650433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831384576,\"uptime\":1780378.91,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21984710,\"nice\":14030,\"sys\":2895100,\"idle\":1751153890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22004840,\"nice\":13850,\"sys\":2903430,\"idle\":1750854320,\"irq\":0}}],\"eventLoopStats\":{\"min\":137,\"max\":30023,\"num\":3,\"sum\":60016}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:57:30.433551+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741960650433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831384576,\"uptime\":1780378.91,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21984710,\"nice\":14030,\"sys\":2895100,\"idle\":1751153890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22004840,\"nice\":13850,\"sys\":2903430,\"idle\":1750854320,\"irq\":0}}],\"eventLoopStats\":{\"min\":137,\"max\":30023,\"num\":3,\"sum\":60016}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0c03962e-e0a7-43db-9d17-e19f73cf60dc", "x-request-start": "1741960650869" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741960650433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831384576,\"uptime\":1780378.91,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21984710,\"nice\":14030,\"sys\":2895100,\"idle\":1751153890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22004840,\"nice\":13850,\"sys\":2903430,\"idle\":1750854320,\"irq\":0}}],\"eventLoopStats\":{\"min\":137,\"max\":30023,\"num\":3,\"sum\":60016}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:57:30.433551+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741960650433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831384576,\"uptime\":1780378.91,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21984710,\"nice\":14030,\"sys\":2895100,\"idle\":1751153890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22004840,\"nice\":13850,\"sys\":2903430,\"idle\":1750854320,\"irq\":0}}],\"eventLoopStats\":{\"min\":137,\"max\":30023,\"num\":3,\"sum\":60016}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 13:57:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741960650433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741960650433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T13:57:30.433621+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741960650433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0c03962e-e0a7-43db-9d17-e19f73cf60dc", "x-request-start": "1741960650869" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741960650433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T13:57:30.433621+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741960650433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:01:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741960890513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831417344,\"uptime\":1780618.99,\"totalMem\":4018159616,\"loadavg\":[0.07,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21986680,\"nice\":14030,\"sys\":2895420,\"idle\":1751391220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22006730,\"nice\":13850,\"sys\":2903770,\"idle\":1751091750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29839,\"num\":13,\"sum\":60024}}}"}' escaped msg: '{"level":20,"time":1741960890513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831417344,\"uptime\":1780618.99,\"totalMem\":4018159616,\"loadavg\":[0.07,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21986680,\"nice\":14030,\"sys\":2895420,\"idle\":1751391220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22006730,\"nice\":13850,\"sys\":2903770,\"idle\":1751091750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29839,\"num\":13,\"sum\":60024}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:01:30.513563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741960890513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831417344,\"uptime\":1780618.99,\"totalMem\":4018159616,\"loadavg\":[0.07,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21986680,\"nice\":14030,\"sys\":2895420,\"idle\":1751391220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22006730,\"nice\":13850,\"sys\":2903770,\"idle\":1751091750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29839,\"num\":13,\"sum\":60024}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "900ebb5e-cd14-4cd9-ab5d-98e05cf9a1c6", "x-request-start": "1741960890940" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741960890513, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831417344,\"uptime\":1780618.99,\"totalMem\":4018159616,\"loadavg\":[0.07,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21986680,\"nice\":14030,\"sys\":2895420,\"idle\":1751391220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22006730,\"nice\":13850,\"sys\":2903770,\"idle\":1751091750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29839,\"num\":13,\"sum\":60024}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:01:30.513563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741960890513, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831417344,\"uptime\":1780618.99,\"totalMem\":4018159616,\"loadavg\":[0.07,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21986680,\"nice\":14030,\"sys\":2895420,\"idle\":1751391220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22006730,\"nice\":13850,\"sys\":2903770,\"idle\":1751091750,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29839,\"num\":13,\"sum\":60024}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:01:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741960890513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741960890513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:01:30.513631+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741960890513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "900ebb5e-cd14-4cd9-ab5d-98e05cf9a1c6", "x-request-start": "1741960890940" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741960890513, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:01:30.513631+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741960890513, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:03:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741961010549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831683584,\"uptime\":1780739.02,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21987520,\"nice\":14030,\"sys\":2895560,\"idle\":1751509890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22007780,\"nice\":13850,\"sys\":2903940,\"idle\":1751210500,\"irq\":0}}],\"eventLoopStats\":{\"min\":181,\"max\":30030,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741961010549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831683584,\"uptime\":1780739.02,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21987520,\"nice\":14030,\"sys\":2895560,\"idle\":1751509890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22007780,\"nice\":13850,\"sys\":2903940,\"idle\":1751210500,\"irq\":0}}],\"eventLoopStats\":{\"min\":181,\"max\":30030,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:03:30.549546+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741961010549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831683584,\"uptime\":1780739.02,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21987520,\"nice\":14030,\"sys\":2895560,\"idle\":1751509890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22007780,\"nice\":13850,\"sys\":2903940,\"idle\":1751210500,\"irq\":0}}],\"eventLoopStats\":{\"min\":181,\"max\":30030,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b296e5a4-2a2f-4b00-bed2-d0500c24271d", "x-request-start": "1741961010979" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741961010549, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831683584,\"uptime\":1780739.02,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21987520,\"nice\":14030,\"sys\":2895560,\"idle\":1751509890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22007780,\"nice\":13850,\"sys\":2903940,\"idle\":1751210500,\"irq\":0}}],\"eventLoopStats\":{\"min\":181,\"max\":30030,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:03:30.549546+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741961010549, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831683584,\"uptime\":1780739.02,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21987520,\"nice\":14030,\"sys\":2895560,\"idle\":1751509890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22007780,\"nice\":13850,\"sys\":2903940,\"idle\":1751210500,\"irq\":0}}],\"eventLoopStats\":{\"min\":181,\"max\":30030,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:03:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741961010549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741961010549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:03:30.549665+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741961010549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b296e5a4-2a2f-4b00-bed2-d0500c24271d", "x-request-start": "1741961010979" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741961010549, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:03:30.549665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741961010549, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:05:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741961130609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833362944,\"uptime\":1780859.08,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21988520,\"nice\":14030,\"sys\":2895700,\"idle\":1751628430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22008480,\"nice\":13850,\"sys\":2904110,\"idle\":1751329140,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30001,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741961130609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833362944,\"uptime\":1780859.08,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21988520,\"nice\":14030,\"sys\":2895700,\"idle\":1751628430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22008480,\"nice\":13850,\"sys\":2904110,\"idle\":1751329140,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30001,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:05:30.609542+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741961130609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833362944,\"uptime\":1780859.08,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21988520,\"nice\":14030,\"sys\":2895700,\"idle\":1751628430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22008480,\"nice\":13850,\"sys\":2904110,\"idle\":1751329140,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30001,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fa4d1326-33f5-43d2-bfd5-c99eade06d95", "x-request-start": "1741961131044" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741961130609, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833362944,\"uptime\":1780859.08,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21988520,\"nice\":14030,\"sys\":2895700,\"idle\":1751628430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22008480,\"nice\":13850,\"sys\":2904110,\"idle\":1751329140,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30001,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:05:30.609542+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741961130609, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833362944,\"uptime\":1780859.08,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21988520,\"nice\":14030,\"sys\":2895700,\"idle\":1751628430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22008480,\"nice\":13850,\"sys\":2904110,\"idle\":1751329140,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30001,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:05:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741961130609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741961130609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:05:30.609680+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741961130609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fa4d1326-33f5-43d2-bfd5-c99eade06d95", "x-request-start": "1741961131044" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741961130609, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:05:30.609680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741961130609, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:05:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741961132277,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741961132277,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:05:32.277427+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741961132277,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e4eccdd8-f67e-4143-b348-5a784bf68a65", "x-request-start": "1741961132689" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741961132277, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:05:32.277427+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741961132277, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:05:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741961132278,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741961132278,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:05:32.278850+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741961132278,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e4eccdd8-f67e-4143-b348-5a784bf68a65", "x-request-start": "1741961132689" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741961132278, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:05:32.278850+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741961132278, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:07:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741961250665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832732160,\"uptime\":1780979.14,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21989400,\"nice\":14030,\"sys\":2895850,\"idle\":1751747040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22009440,\"nice\":13850,\"sys\":2904270,\"idle\":1751447790,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30028,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741961250665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832732160,\"uptime\":1780979.14,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21989400,\"nice\":14030,\"sys\":2895850,\"idle\":1751747040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22009440,\"nice\":13850,\"sys\":2904270,\"idle\":1751447790,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30028,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:07:30.665557+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741961250665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832732160,\"uptime\":1780979.14,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21989400,\"nice\":14030,\"sys\":2895850,\"idle\":1751747040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22009440,\"nice\":13850,\"sys\":2904270,\"idle\":1751447790,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30028,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c31d5ee2-a6ab-472a-9ec3-26a2d34e2a88", "x-request-start": "1741961251093" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741961250665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832732160,\"uptime\":1780979.14,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21989400,\"nice\":14030,\"sys\":2895850,\"idle\":1751747040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22009440,\"nice\":13850,\"sys\":2904270,\"idle\":1751447790,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30028,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:07:30.665557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741961250665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832732160,\"uptime\":1780979.14,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21989400,\"nice\":14030,\"sys\":2895850,\"idle\":1751747040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22009440,\"nice\":13850,\"sys\":2904270,\"idle\":1751447790,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30028,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:07:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741961250665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741961250665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:07:30.665670+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741961250665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c31d5ee2-a6ab-472a-9ec3-26a2d34e2a88", "x-request-start": "1741961251093" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741961250665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:07:30.665670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741961250665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:10:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741961433344,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741961433344,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:10:33.344906+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741961433344,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7993bf5c-94b7-4c89-ac1d-ffa6820fcb3c", "x-request-start": "1741961433760" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741961433344, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:10:33.344906+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741961433344, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:10:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741961433346,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741961433346,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:10:33.346401+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741961433346,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7993bf5c-94b7-4c89-ac1d-ffa6820fcb3c", "x-request-start": "1741961433760" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741961433346, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:10:33.346401+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741961433346, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:15:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741961730797,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820710400,\"uptime\":1781459.27,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21993630,\"nice\":14030,\"sys\":2896410,\"idle\":1752220970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22012960,\"nice\":13850,\"sys\":2904850,\"idle\":1751922370,\"irq\":0}}],\"eventLoopStats\":{\"min\":182,\"max\":30029,\"num\":3,\"sum\":60012}}}"}' escaped msg: '{"level":20,"time":1741961730797,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820710400,\"uptime\":1781459.27,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21993630,\"nice\":14030,\"sys\":2896410,\"idle\":1752220970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22012960,\"nice\":13850,\"sys\":2904850,\"idle\":1751922370,\"irq\":0}}],\"eventLoopStats\":{\"min\":182,\"max\":30029,\"num\":3,\"sum\":60012}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:15:30.797572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741961730797,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820710400,\"uptime\":1781459.27,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21993630,\"nice\":14030,\"sys\":2896410,\"idle\":1752220970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22012960,\"nice\":13850,\"sys\":2904850,\"idle\":1751922370,\"irq\":0}}],\"eventLoopStats\":{\"min\":182,\"max\":30029,\"num\":3,\"sum\":60012}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e4bfb23e-8e12-401d-b0a3-335a336fbe64", "x-request-start": "1741961731225" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741961730797, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820710400,\"uptime\":1781459.27,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21993630,\"nice\":14030,\"sys\":2896410,\"idle\":1752220970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22012960,\"nice\":13850,\"sys\":2904850,\"idle\":1751922370,\"irq\":0}}],\"eventLoopStats\":{\"min\":182,\"max\":30029,\"num\":3,\"sum\":60012}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:15:30.797572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741961730797, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820710400,\"uptime\":1781459.27,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21993630,\"nice\":14030,\"sys\":2896410,\"idle\":1752220970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22012960,\"nice\":13850,\"sys\":2904850,\"idle\":1751922370,\"irq\":0}}],\"eventLoopStats\":{\"min\":182,\"max\":30029,\"num\":3,\"sum\":60012}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:15:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741961730797,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741961730797,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:15:30.797706+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741961730797,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e4bfb23e-8e12-401d-b0a3-335a336fbe64", "x-request-start": "1741961731225" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741961730797, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:15:30.797706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741961730797, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:17:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741961850829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820911104,\"uptime\":1781579.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21994770,\"nice\":14030,\"sys\":2896560,\"idle\":1752339650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22013980,\"nice\":13850,\"sys\":2905000,\"idle\":1752040950,\"irq\":0}}],\"eventLoopStats\":{\"min\":176,\"max\":30029,\"num\":3,\"sum\":60002}}}"}' escaped msg: '{"level":20,"time":1741961850829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820911104,\"uptime\":1781579.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21994770,\"nice\":14030,\"sys\":2896560,\"idle\":1752339650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22013980,\"nice\":13850,\"sys\":2905000,\"idle\":1752040950,\"irq\":0}}],\"eventLoopStats\":{\"min\":176,\"max\":30029,\"num\":3,\"sum\":60002}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:17:30.829568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741961850829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820911104,\"uptime\":1781579.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21994770,\"nice\":14030,\"sys\":2896560,\"idle\":1752339650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22013980,\"nice\":13850,\"sys\":2905000,\"idle\":1752040950,\"irq\":0}}],\"eventLoopStats\":{\"min\":176,\"max\":30029,\"num\":3,\"sum\":60002}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "77874a44-ccad-43cb-9c52-d570c071aa38", "x-request-start": "1741961851265" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741961850829, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820911104,\"uptime\":1781579.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21994770,\"nice\":14030,\"sys\":2896560,\"idle\":1752339650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22013980,\"nice\":13850,\"sys\":2905000,\"idle\":1752040950,\"irq\":0}}],\"eventLoopStats\":{\"min\":176,\"max\":30029,\"num\":3,\"sum\":60002}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:17:30.829568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741961850829, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2820911104,\"uptime\":1781579.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21994770,\"nice\":14030,\"sys\":2896560,\"idle\":1752339650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22013980,\"nice\":13850,\"sys\":2905000,\"idle\":1752040950,\"irq\":0}}],\"eventLoopStats\":{\"min\":176,\"max\":30029,\"num\":3,\"sum\":60002}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:17:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741961850829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741961850829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:17:30.829625+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741961850829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "77874a44-ccad-43cb-9c52-d570c071aa38", "x-request-start": "1741961851265" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741961850829, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:17:30.829625+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741961850829, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:20:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741962030897,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2824773632,\"uptime\":1781759.37,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21996160,\"nice\":14030,\"sys\":2896800,\"idle\":1752517400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22015980,\"nice\":13850,\"sys\":2905190,\"idle\":1752218340,\"irq\":0}}],\"eventLoopStats\":{\"min\":212,\"max\":30029,\"num\":3,\"sum\":60018}}}"}' escaped msg: '{"level":20,"time":1741962030897,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2824773632,\"uptime\":1781759.37,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21996160,\"nice\":14030,\"sys\":2896800,\"idle\":1752517400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22015980,\"nice\":13850,\"sys\":2905190,\"idle\":1752218340,\"irq\":0}}],\"eventLoopStats\":{\"min\":212,\"max\":30029,\"num\":3,\"sum\":60018}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:20:30.897563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741962030897,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2824773632,\"uptime\":1781759.37,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21996160,\"nice\":14030,\"sys\":2896800,\"idle\":1752517400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22015980,\"nice\":13850,\"sys\":2905190,\"idle\":1752218340,\"irq\":0}}],\"eventLoopStats\":{\"min\":212,\"max\":30029,\"num\":3,\"sum\":60018}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d57e20ae-47e2-414f-82d9-389226806554", "x-request-start": "1741962031326" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741962030897, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2824773632,\"uptime\":1781759.37,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21996160,\"nice\":14030,\"sys\":2896800,\"idle\":1752517400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22015980,\"nice\":13850,\"sys\":2905190,\"idle\":1752218340,\"irq\":0}}],\"eventLoopStats\":{\"min\":212,\"max\":30029,\"num\":3,\"sum\":60018}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:20:30.897563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741962030897, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2824773632,\"uptime\":1781759.37,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21996160,\"nice\":14030,\"sys\":2896800,\"idle\":1752517400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22015980,\"nice\":13850,\"sys\":2905190,\"idle\":1752218340,\"irq\":0}}],\"eventLoopStats\":{\"min\":212,\"max\":30029,\"num\":3,\"sum\":60018}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:20:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741962030897,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741962030897,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:20:30.897637+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741962030897,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d57e20ae-47e2-414f-82d9-389226806554", "x-request-start": "1741962031326" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741962030897, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:20:30.897637+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741962030897, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:20:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741962035208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741962035208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:20:35.208574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741962035208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9a1ef4d2-e179-4846-a1cf-3b0e554c5519", "x-request-start": "1741962035620" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741962035208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:20:35.208574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741962035208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:20:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741962035210,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741962035210,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:20:35.210230+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741962035210,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9a1ef4d2-e179-4846-a1cf-3b0e554c5519", "x-request-start": "1741962035620" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741962035210, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:20:35.210230+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741962035210, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:22:30', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741962150957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825101312,\"uptime\":1781879.43,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21996900,\"nice\":14030,\"sys\":2896930,\"idle\":1752636120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22017050,\"nice\":13850,\"sys\":2905300,\"idle\":1752336840,\"irq\":0}}],\"eventLoopStats\":{\"min\":219,\"max\":30020,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741962150957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825101312,\"uptime\":1781879.43,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21996900,\"nice\":14030,\"sys\":2896930,\"idle\":1752636120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22017050,\"nice\":13850,\"sys\":2905300,\"idle\":1752336840,\"irq\":0}}],\"eventLoopStats\":{\"min\":219,\"max\":30020,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:22:30.957569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741962150957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825101312,\"uptime\":1781879.43,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21996900,\"nice\":14030,\"sys\":2896930,\"idle\":1752636120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22017050,\"nice\":13850,\"sys\":2905300,\"idle\":1752336840,\"irq\":0}}],\"eventLoopStats\":{\"min\":219,\"max\":30020,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2a2342be-3407-48d7-bbb0-72b6107253ed", "x-request-start": "1741962151391" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741962150957, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825101312,\"uptime\":1781879.43,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21996900,\"nice\":14030,\"sys\":2896930,\"idle\":1752636120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22017050,\"nice\":13850,\"sys\":2905300,\"idle\":1752336840,\"irq\":0}}],\"eventLoopStats\":{\"min\":219,\"max\":30020,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:22:30.957569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741962150957, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825101312,\"uptime\":1781879.43,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21996900,\"nice\":14030,\"sys\":2896930,\"idle\":1752636120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22017050,\"nice\":13850,\"sys\":2905300,\"idle\":1752336840,\"irq\":0}}],\"eventLoopStats\":{\"min\":219,\"max\":30020,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:22:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741962150957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741962150957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:22:30.957624+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741962150957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2a2342be-3407-48d7-bbb0-72b6107253ed", "x-request-start": "1741962151391" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741962150957, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:22:30.957624+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741962150957, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:25:36', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741962336376,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741962336376,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:25:36.376871+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741962336376,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1c2c45a3-7eea-41f7-b911-73e3bda8468e", "x-request-start": "1741962336789" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741962336376, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:25:36.376871+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741962336376, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:25:36', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741962336378,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741962336378,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:25:36.378298+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741962336378,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1c2c45a3-7eea-41f7-b911-73e3bda8468e", "x-request-start": "1741962336789" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741962336378, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:25:36.378298+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741962336378, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:29:31', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741962571097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835537920,\"uptime\":1782299.57,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21999900,\"nice\":14030,\"sys\":2897430,\"idle\":1753051720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22020420,\"nice\":13850,\"sys\":2905710,\"idle\":1752751920,\"irq\":0}}],\"eventLoopStats\":{\"min\":158,\"max\":30006,\"num\":3,\"sum\":60000}}}"}' escaped msg: '{"level":20,"time":1741962571097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835537920,\"uptime\":1782299.57,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21999900,\"nice\":14030,\"sys\":2897430,\"idle\":1753051720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22020420,\"nice\":13850,\"sys\":2905710,\"idle\":1752751920,\"irq\":0}}],\"eventLoopStats\":{\"min\":158,\"max\":30006,\"num\":3,\"sum\":60000}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:29:31.097552+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741962571097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835537920,\"uptime\":1782299.57,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21999900,\"nice\":14030,\"sys\":2897430,\"idle\":1753051720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22020420,\"nice\":13850,\"sys\":2905710,\"idle\":1752751920,\"irq\":0}}],\"eventLoopStats\":{\"min\":158,\"max\":30006,\"num\":3,\"sum\":60000}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f51f8931-504e-4745-abb6-b6bbc26cebed", "x-request-start": "1741962571522" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741962571097, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835537920,\"uptime\":1782299.57,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21999900,\"nice\":14030,\"sys\":2897430,\"idle\":1753051720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22020420,\"nice\":13850,\"sys\":2905710,\"idle\":1752751920,\"irq\":0}}],\"eventLoopStats\":{\"min\":158,\"max\":30006,\"num\":3,\"sum\":60000}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:29:31.097552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741962571097, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835537920,\"uptime\":1782299.57,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":21999900,\"nice\":14030,\"sys\":2897430,\"idle\":1753051720,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22020420,\"nice\":13850,\"sys\":2905710,\"idle\":1752751920,\"irq\":0}}],\"eventLoopStats\":{\"min\":158,\"max\":30006,\"num\":3,\"sum\":60000}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:29:31', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741962571097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741962571097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:29:31.097715+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741962571097,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f51f8931-504e-4745-abb6-b6bbc26cebed", "x-request-start": "1741962571522" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741962571097, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:29:31.097715+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741962571097, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:31:31', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741962691149,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834010112,\"uptime\":1782419.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22000840,\"nice\":14030,\"sys\":2897560,\"idle\":1753170340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22021320,\"nice\":13850,\"sys\":2905860,\"idle\":1752870480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29846,\"num\":13,\"sum\":60023}}}"}' escaped msg: '{"level":20,"time":1741962691149,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834010112,\"uptime\":1782419.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22000840,\"nice\":14030,\"sys\":2897560,\"idle\":1753170340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22021320,\"nice\":13850,\"sys\":2905860,\"idle\":1752870480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29846,\"num\":13,\"sum\":60023}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:31:31.149555+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741962691149,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834010112,\"uptime\":1782419.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22000840,\"nice\":14030,\"sys\":2897560,\"idle\":1753170340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22021320,\"nice\":13850,\"sys\":2905860,\"idle\":1752870480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29846,\"num\":13,\"sum\":60023}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "60feec8a-ed70-49c0-8f11-9a9cca036d78", "x-request-start": "1741962691564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741962691149, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834010112,\"uptime\":1782419.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22000840,\"nice\":14030,\"sys\":2897560,\"idle\":1753170340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22021320,\"nice\":13850,\"sys\":2905860,\"idle\":1752870480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29846,\"num\":13,\"sum\":60023}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:31:31.149555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741962691149, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834010112,\"uptime\":1782419.62,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22000840,\"nice\":14030,\"sys\":2897560,\"idle\":1753170340,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22021320,\"nice\":13850,\"sys\":2905860,\"idle\":1752870480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29846,\"num\":13,\"sum\":60023}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:31:31', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741962691149,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741962691149,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:31:31.149639+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741962691149,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "60feec8a-ed70-49c0-8f11-9a9cca036d78", "x-request-start": "1741962691564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741962691149, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:31:31.149639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741962691149, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:35:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741962938263,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741962938263,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:35:38.263656+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741962938263,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bc3b9579-173c-4fd5-bb88-097fade3c641", "x-request-start": "1741962938679" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741962938263, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:35:38.263656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741962938263, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:35:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741962938265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741962938265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:35:38.265124+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741962938265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bc3b9579-173c-4fd5-bb88-097fade3c641", "x-request-start": "1741962938679" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741962938265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:35:38.265124+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741962938265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:07.479315+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "61d91300-b0c7-43c2-8e85-b2f4419779bd", "x-request-start": "1741963027900" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:07.479315+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-without-slack-channel' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:07.097Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WV8TM5WP5\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"039bfee9-f27d-b490-dcad-ae8b697357ee\",\"client\":\"quantumks2s\"}"}' escaped msg: '{"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:07.097Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WV8TM5WP5\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"039bfee9-f27d-b490-dcad-ae8b697357ee\",\"client\":\"quantumks2s\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:07.479350+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:07.097Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WV8TM5WP5\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"039bfee9-f27d-b490-dcad-ae8b697357ee\",\"client\":\"quantumks2s\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "61d91300-b0c7-43c2-8e85-b2f4419779bd", "x-request-start": "1741963027900" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:07.097Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WV8TM5WP5\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"039bfee9-f27d-b490-dcad-ae8b697357ee\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:07.479350+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:07.097Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WV8TM5WP5\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]},\"eventObj\":{\"isPrivateChannel\":false},\"requestId\":\"039bfee9-f27d-b490-dcad-ae8b697357ee\",\"client\":\"quantumks2s\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}' escaped msg: '{"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:07.479351+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "61d91300-b0c7-43c2-8e85-b2f4419779bd", "x-request-start": "1741963027900" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:07.479351+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}' escaped msg: '{"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:07.479392+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "61d91300-b0c7-43c2-8e85-b2f4419779bd", "x-request-start": "1741963027900" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:07.479392+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-without-slack-channel\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:07.479485+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "61d91300-b0c7-43c2-8e85-b2f4419779bd", "x-request-start": "1741963027900" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:07.479485+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963027478,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963027478,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:07.479487+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963027478,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "61d91300-b0c7-43c2-8e85-b2f4419779bd", "x-request-start": "1741963027900" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963027478, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:07.479487+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963027478, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-without-slack-channel"}' escaped msg: '{"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-without-slack-channel"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:07.479488+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-without-slack-channel"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "61d91300-b0c7-43c2-8e85-b2f4419779bd", "x-request-start": "1741963027900" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-without-slack-channel" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:07.479488+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-without-slack-channel" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-created-without-slack-channel is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-created-without-slack-channel is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:07.479515+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-created-without-slack-channel is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "61d91300-b0c7-43c2-8e85-b2f4419779bd", "x-request-start": "1741963027900" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-incident-created-without-slack-channel is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:07.479515+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-incident-created-without-slack-channel is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-without-slack-channel correctly routed"}' escaped msg: '{"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-without-slack-channel correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:07.479516+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963027479,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-without-slack-channel correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "61d91300-b0c7-43c2-8e85-b2f4419779bd", "x-request-start": "1741963027900" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-without-slack-channel correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:07.479516+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963027479, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-without-slack-channel correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.174636+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.174636+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.165Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741963027,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741963027702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WV8TM5WP5\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}' escaped msg: '{"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.165Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741963027,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741963027702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WV8TM5WP5\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.174690+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.165Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741963027,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741963027702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WV8TM5WP5\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.165Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741963027,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741963027702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WV8TM5WP5\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.174690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.165Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741963027,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741963027702,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"WV8TM5WP5\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' escaped msg: '{"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.174694+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.174694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' escaped msg: '{"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.174766+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.174766+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.174853+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.174853+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.174854+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.174854+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-with-slack-channel"}' escaped msg: '{"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-with-slack-channel"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.174855+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-with-slack-channel"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-with-slack-channel" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.174855+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-with-slack-channel" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.174890+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.174890+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-with-slack-channel correctly routed"}' escaped msg: '{"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-with-slack-channel correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.174891+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029174,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-with-slack-channel correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-with-slack-channel correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.174891+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029174, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created-with-slack-channel correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.265631+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.265631+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.211Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}' escaped msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.211Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.265638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.211Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.211Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.265638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.211Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' escaped msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.265640+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.265640+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' escaped msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.265659+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.265659+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.265720+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.265720+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.265751+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.265751+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created"}' escaped msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.265752+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.265752+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-created is now being processed."}' escaped msg: '{"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-created is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.265776+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-created is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-created is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.265776+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-created is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-created and docId "}' escaped msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-created and docId "}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.265776+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-created and docId "}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-created and docId " }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.265776+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-created and docId " }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentCreated for id c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentCreated for id c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.265823+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentCreated for id c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentCreated for id c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.265823+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentCreated for id c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.265823+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "ExportService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.265823+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "ExportService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.266931+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029265,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.266931+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029265, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029266,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa, caseNumber undefined"}' escaped msg: '{"level":20,"time":1741963029266,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa, caseNumber undefined"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.266932+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029266,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"ExportService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa, caseNumber undefined"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029266, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "ExportService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa, caseNumber undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.266932+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029266, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "ExportService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa, caseNumber undefined" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029266,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741963029266,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.268928+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029266,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029266, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.268928+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029266, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029268,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa..."}' escaped msg: '{"level":20,"time":1741963029268,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa..."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.268929+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029268,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa..."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029268, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "QuipService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.268929+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029268, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "QuipService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa..." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029408,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963029408,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.409071+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029408,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029408, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.409071+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029408, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-to-generate' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.359Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}' escaped msg: '{"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.359Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.409074+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.359Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.359Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.409074+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.359Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"url\":\"\",\"additionalJoiningInfo\":\"\",\"isManaged\":true}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' escaped msg: '{"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.409075+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.409075+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' escaped msg: '{"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.409134+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.409134+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-to-generate\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.409201+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.409201+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029408,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963029408,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.409215+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029408,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029408, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.409215+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029408, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-to-generate"}' escaped msg: '{"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-to-generate"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.409215+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-to-generate"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-to-generate" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.409215+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-to-generate" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-bridge-to-generate is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-bridge-to-generate is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.409218+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-bridge-to-generate is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-bridge-to-generate is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.409218+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-bridge-to-generate is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-to-generate correctly routed"}' escaped msg: '{"level":30,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-to-generate correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.409218+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-to-generate correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-to-generate correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.409218+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-to-generate correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963029424,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963029424,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.425001+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963029424,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963029424, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.425001+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963029424, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029424,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.373Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WV8TM5WP5\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}' escaped msg: '{"level":20,"time":1741963029424,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.373Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WV8TM5WP5\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.425016+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029424,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.373Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WV8TM5WP5\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029424, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.373Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WV8TM5WP5\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.425016+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029424, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:09.373Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"WV8TM5WP5\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029424,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741963029424,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.425036+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029424,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029424, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.425036+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029424, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963029425,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741963029425,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:09.425057+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963029425,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "37", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "115198c6-de37-41a2-b5de-2da369936c0d", "x-request-start": "1741963029582" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963029425, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:09.425057+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963029425, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963031432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963031432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.433069+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963031432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963031432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.433069+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963031432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-bridge-created' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963031432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}"}' escaped msg: '{"level":20,"time":1741963031432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.433076+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963031432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963031432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.433076+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963031432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}' escaped msg: '{"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.433077+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.433077+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}' escaped msg: '{"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.433130+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.433130+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-bridge-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.433207+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.433207+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963031432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963031432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.433210+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963031432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963031432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.433210+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963031432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-created"}' escaped msg: '{"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-created"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.433211+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-created"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.433211+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-created" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-bridge-created is now being processed."}' escaped msg: '{"level":30,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-bridge-created is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.433381+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-bridge-created is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-bridge-created is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.433381+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-bridge-created is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.433382+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963031433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.433382+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963031433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963031434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,98,114,105,100,103,101,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:11.424Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\\\",\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\",\\\"isManaged\\\":true,\\\"createdBy\\\":\\\"SiteReliability\\\",\\\"modifiedBy\\\":\\\"SiteReliability\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:11.066Z\\\"},\\\"changes\\\":{\\\"bridge\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"id\\\":\\\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\\\",\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\",\\\"isManaged\\\":true,\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"folderId\\\":null}]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}},\"encoder\":\"json\",\"eventType\":\"icc-bridge-created\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}}"}' escaped msg: '{"level":20,"time":1741963031434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,98,114,105,100,103,101,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:11.424Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\\\",\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\",\\\"isManaged\\\":true,\\\"createdBy\\\":\\\"SiteReliability\\\",\\\"modifiedBy\\\":\\\"SiteReliability\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:11.066Z\\\"},\\\"changes\\\":{\\\"bridge\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"id\\\":\\\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\\\",\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\",\\\"isManaged\\\":true,\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"folderId\\\":null}]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}},\"encoder\":\"json\",\"eventType\":\"icc-bridge-created\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.434510+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963031434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,98,114,105,100,103,101,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:11.424Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\\\",\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\",\\\"isManaged\\\":true,\\\"createdBy\\\":\\\"SiteReliability\\\",\\\"modifiedBy\\\":\\\"SiteReliability\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:11.066Z\\\"},\\\"changes\\\":{\\\"bridge\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"id\\\":\\\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\\\",\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\",\\\"isManaged\\\":true,\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"folderId\\\":null}]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}},\"encoder\":\"json\",\"eventType\":\"icc-bridge-created\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963031434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,98,114,105,100,103,101,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:11.424Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\\\",\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\",\\\"isManaged\\\":true,\\\"createdBy\\\":\\\"SiteReliability\\\",\\\"modifiedBy\\\":\\\"SiteReliability\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:11.066Z\\\"},\\\"changes\\\":{\\\"bridge\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"id\\\":\\\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\\\",\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\",\\\"isManaged\\\":true,\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"folderId\\\":null}]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}},\"encoder\":\"json\",\"eventType\":\"icc-bridge-created\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.434510+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963031434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,98,114,105,100,103,101,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:11.424Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\\\",\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\",\\\"isManaged\\\":true,\\\"createdBy\\\":\\\"SiteReliability\\\",\\\"modifiedBy\\\":\\\"SiteReliability\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:11.066Z\\\"},\\\"changes\\\":{\\\"bridge\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:11.066Z\\\",\\\"id\\\":\\\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\\\",\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\",\\\"isManaged\\\":true,\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"folderId\\\":null}]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}},\"encoder\":\"json\",\"eventType\":\"icc-bridge-created\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:11.424Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"createdBy\":\"SiteReliability\",\"modifiedBy\":\"SiteReliability\",\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\"},\"changes\":{\"bridge\":[null,{\"createdAt\":\"2025-03-14T14:37:11.066Z\",\"modifiedAt\":\"2025-03-14T14:37:11.066Z\",\"id\":\"e12a0b7d-b17c-4123-b4f5-ed74436aae75\",\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\",\"isManaged\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"folderId\":null}]}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963031434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963031434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.434511+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963031434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963031434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId not found for c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.434511+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963031434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId not found for c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963031434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-created correctly routed"}' escaped msg: '{"level":30,"time":1741963031434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-created correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:11.434512+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963031434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-created correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "12", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5e41b80e-6cd8-4b01-9742-7912ec8b992d", "x-request-start": "1741963031715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963031434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-created correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:11.434512+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963031434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-bridge-created correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032281,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}"}' escaped msg: '{"level":20,"time":1741963032281,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.282112+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032281,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032281, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.282112+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032281, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963032282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963032282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.282167+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963032282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963032282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.282167+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963032282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963032282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa created with URL https://salesforce.quip.com/zsekAwbSoZVN"}' escaped msg: '{"level":30,"time":1741963032282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa created with URL https://salesforce.quip.com/zsekAwbSoZVN"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.282354+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963032282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"QuipService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa created with URL https://salesforce.quip.com/zsekAwbSoZVN"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963032282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "QuipService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa created with URL https:\/\/salesforce.quip.com\/zsekAwbSoZVN" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.282354+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963032282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "QuipService.createDocument for id c3491190-f157-4c72-8db8-2885f47aaefa created with URL https:\/\/salesforce.quip.com\/zsekAwbSoZVN" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.setValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963032282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.setValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.282355+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.setValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.setValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.282355+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.setValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032284,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' escaped msg: '{"level":20,"time":1741963032284,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.284658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032284,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032284, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.284658+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032284, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-created - undefined"}' escaped msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-created - undefined"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286564+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-created - undefined"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-report-created - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-report-created - undefined" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286565+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286656+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' escaped msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286684+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'"}' escaped msg: '{"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286759+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286759+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-created - undefined"}' escaped msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-created - undefined"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286760+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-created - undefined"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-report-created - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286760+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-report-created - undefined" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10135400295257568\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10135400295257568\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286761+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10135400295257568\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10135400295257568\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286761+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10135400295257568\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10135400295257568\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10135400295257568\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286829+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10135400295257568\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10135400295257568\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286829+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.10135400295257568\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286832+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286832+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/zsekAwbSoZVN for event c3491190-f157-4c72-8db8-2885f47aaefa and case "}' escaped msg: '{"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/zsekAwbSoZVN for event c3491190-f157-4c72-8db8-2885f47aaefa and case "}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286877+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/zsekAwbSoZVN for event c3491190-f157-4c72-8db8-2885f47aaefa and case "}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "produceEvent with link https:\/\/salesforce.quip.com\/zsekAwbSoZVN for event c3491190-f157-4c72-8db8-2885f47aaefa and case " }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286877+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "produceEvent with link https:\/\/salesforce.quip.com\/zsekAwbSoZVN for event c3491190-f157-4c72-8db8-2885f47aaefa and case " }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created correctly routed"}' escaped msg: '{"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.286878+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963032286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.286878+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963032286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-created correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.337325+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.337325+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-created' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' escaped msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.337326+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.337326+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.337447+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.337447+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.337448+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.337448+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.337448+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.337448+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.337449+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.337449+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-created"}' escaped msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-created"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.337449+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-created"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.337449+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-created" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-report-created is now being processed."}' escaped msg: '{"level":30,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-report-created is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.337539+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-report-created is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-report-created is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.337539+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-report-created is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.337540+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032337,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.337540+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032337, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032338,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:12.286Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}}"}' escaped msg: '{"level":20,"time":1741963032338,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:12.286Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.338550+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032338,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:12.286Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032338, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:12.286Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.338550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032338, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,99,114,101,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:12.286Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"New\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"\\\",\\\"caseRecordId\\\":\\\"\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"\\\",\\\"engagedAt\\\":\\\"\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"gusExportTimestamp\\\":\\\"\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-created\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:12.286Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032338,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963032338,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.338550+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032338,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032338, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.338550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032338, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963032338,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-report-created and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963032338,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-report-created and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:12.338551+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963032338,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-report-created and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ed9656f4-a1b8-43ac-83c5-dbc3fa617544", "x-request-start": "1741963032564" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963032338, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-report-created and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:12.338551+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963032338, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-report-created and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:15', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963034957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-renamed correctly routed"}' escaped msg: '{"level":30,"time":1741963034957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-renamed correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:15.208119+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963034957,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-renamed correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "72f0187a-059c-4c65-a31f-3e8eec315325", "x-request-start": "1741963035490" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963034957, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-renamed correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:15.208119+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963034957, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-renamed correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:15', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963035207,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' escaped msg: '{"level":30,"time":1741963035207,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:15.208312+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963035207,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "72f0187a-059c-4c65-a31f-3e8eec315325", "x-request-start": "1741963035490" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963035207, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:15.208312+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963035207, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.732879+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963038732, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.732879+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963038732, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"}"}' escaped msg: '{"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.732930+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963038732, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.732930+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963038732, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' escaped msg: '{"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.732931+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963038732, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.732931+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963038732, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' escaped msg: '{"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.732952+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963038732, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.732952+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963038732, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.733050+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963038733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.733050+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963038733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.733051+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963038732,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963038732, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.733051+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963038732, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated"}' escaped msg: '{"level":20,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.733051+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963038733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.733051+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963038733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' escaped msg: '{"level":30,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.733200+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963038733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-updated is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.733200+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963038733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-updated is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.733201+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963038733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963038733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.733201+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963038733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:18.582Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:14.193Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"externalGusId\\\":null}]},\\\"engagedAt\\\":[\\\"\\\",\\\"2025-03-14T14:37:18.383Z\\\"]},\\\"requestId\\\":\\\"7f4a9597-7e8b-3302-fa56-71b572d462b7\\\",\\\"client\\\":\\\"quantumks2s\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"cr' escaped msg: '{"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:18.582Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:14.193Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"externalGusId\\\":null}]},\\\"engagedAt\\\":[\\\"\\\",\\\"2025-03-14T14:37:18.383Z\\\"]},\\\"requestId\\\":\\\"7f4a9597-7e8b-3302-fa56-71b572d462b7\\\",\\\"client\\\":\\\"quantumks2s\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"cr' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.734300+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:18.582Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:14.193Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"externalGusId\\\":null}]},\\\"engagedAt\\\":[\\\"\\\",\\\"2025-03-14T14:37:18.383Z\\\"]},\\\"requestId\\\":\\\"7f4a9597-7e8b-3302-fa56-71b572d462b7\\\",\\\"client\\\":\\\"quantumks2s\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"cr' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741963038734,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,56,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.582Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"CP SRE Incident\\\\\\\\n\\\\\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:57.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Krisztian Zsibrek\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Krisztian\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Zsibrek\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006BPsrIAG\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WV8TM5WP5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:37:14.193Z\\\\\\\",\\\\\\\"usdResources\\\\\\\":[]},\\\\\\\"changes\\\\\\\":{\\\\\\\"status\\\\\\\":[\\\\\\\"New\\\\\\\",\\\\\\\"InProgress\\\\\\\"],\\\\\\\"roles\\\\\\\":{\\\\\\\"0\\\\\\\":[null,{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Krisztian Zsibrek\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Krisztian\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Zsibrek\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006BPsrIAG\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WV8TM5WP5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}]},\\\\\\\"engagedAt\\\\\\\":[\\\\\\\"\\\\\\\",\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\"]},\\\\\\\"requestId\\\\\\\":\\\\\\\"7f4a9597-7e8b-3302-fa56-71b572d462b7\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"quantumks2s\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T14:37:18.582Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:14.193Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"cr", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.734300+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741963038734,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,49,56,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.582Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"CP SRE Incident\\\\\\\\n\\\\\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:57.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Krisztian Zsibrek\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Krisztian\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Zsibrek\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006BPsrIAG\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WV8TM5WP5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:37:14.193Z\\\\\\\",\\\\\\\"usdResources\\\\\\\":[]},\\\\\\\"changes\\\\\\\":{\\\\\\\"status\\\\\\\":[\\\\\\\"New\\\\\\\",\\\\\\\"InProgress\\\\\\\"],\\\\\\\"roles\\\\\\\":{\\\\\\\"0\\\\\\\":[null,{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Krisztian Zsibrek\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Krisztian\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Zsibrek\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006BPsrIAG\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WV8TM5WP5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}]},\\\\\\\"engagedAt\\\\\\\":[\\\\\\\"\\\\\\\",\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\"]},\\\\\\\"requestId\\\\\\\":\\\\\\\"7f4a9597-7e8b-3302-fa56-71b572d462b7\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"quantumks2s\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T14:37:18.582Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:14.193Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"cr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: 'eatedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"}}"}' escaped msg: 'eatedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.734300+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - eatedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:18.582Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:14.193Z\",\"usdResources\":[]},\"changes\":{\"status\":[\"New\",\"InProgress\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:37:05.972Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"externalGusId\":null}]},\"engagedAt\":[\"\",\"2025-03-14T14:37:18.383Z\"]},\"requestId\":\"7f4a9597-7e8b-3302-fa56-71b572d462b7\",\"client\":\"quantumks2s\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "eatedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"externalGusId\\\":null}]},\\\"engagedAt\\\":[\\\"\\\",\\\"2025-03-14T14:37:18.383Z\\\"]},\\\"requestId\\\":\\\"7f4a9597-7e8b-3302-fa56-71b572d462b7\\\",\\\"client\\\":\\\"quantumks2s\\\"},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-incident-updated\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T14:37:18.582Z\\\",\\\"user\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"name\\\":\\\"SiteReliability\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:14.193Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"status\\\":[\\\"New\\\",\\\"InProgress\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"externalGusId\\\":null}]},\\\"engagedAt\\\":[\\\"\\\",\\\"2025-03-14T14:37:18.383Z\\\"]},\\\"requestId\\\":\\\"7f4a9597-7e8b-3302-fa56-71b572d462b7\\\",\\\"client\\\":\\\"quantumks2s\\\"}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.734300+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.734301+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963038734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.734301+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963038734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.734302+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963038734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-updated and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.734302+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963038734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-updated and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.734329+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963038734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentUpdated for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.734329+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963038734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentUpdated for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:18', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info"}' escaped msg: '{"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:18.734330+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963038734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "271ab973-65ef-4ce8-bb5d-915b65970534", "x-request-start": "1741963039015" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963038734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:18.734330+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963038734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:20', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963040723,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Krisztian Zsibrek\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' escaped msg: '{"level":20,"time":1741963040723,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Krisztian Zsibrek\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:20.723731+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963040723,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Krisztian Zsibrek\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "1", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a879e3ef-38a6-4b67-accd-953a767489ae", "x-request-start": "1741963041006" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963040723, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Krisztian Zsibrek\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:20.723731+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963040723, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Krisztian Zsibrek\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:21', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963040725,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated correctly routed"}' escaped msg: '{"level":30,"time":1741963040725,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:21.069048+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963040725,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c805fc10-9f89-4fe7-ab05-811cfa66a5a8", "x-request-start": "1741963041351" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963040725, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:21.069048+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963040725, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:21', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963041068,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core Live on Falcon\",\"roles\":{\"Incident Commander\":\"Krisztian Zsibrek\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' escaped msg: '{"level":20,"time":1741963041068,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core Live on Falcon\",\"roles\":{\"Incident Commander\":\"Krisztian Zsibrek\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:21.069051+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963041068,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core Live on Falcon\",\"roles\":{\"Incident Commander\":\"Krisztian Zsibrek\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c805fc10-9f89-4fe7-ab05-811cfa66a5a8", "x-request-start": "1741963041351" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963041068, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core Live on Falcon\",\"roles\":{\"Incident Commander\":\"Krisztian Zsibrek\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:21.069051+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963041068, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T14:37:05.972Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core Live on Falcon\",\"roles\":{\"Incident Commander\":\"Krisztian Zsibrek\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:31', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963051257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835238912,\"uptime\":1782779.73,\"totalMem\":4018159616,\"loadavg\":[0.12,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003620,\"nice\":14030,\"sys\":2898050,\"idle\":1753526080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22023960,\"nice\":13850,\"sys\":2906290,\"idle\":1753226480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":94,\"sum\":59970}}}"}' escaped msg: '{"level":20,"time":1741963051257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835238912,\"uptime\":1782779.73,\"totalMem\":4018159616,\"loadavg\":[0.12,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003620,\"nice\":14030,\"sys\":2898050,\"idle\":1753526080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22023960,\"nice\":13850,\"sys\":2906290,\"idle\":1753226480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":94,\"sum\":59970}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:31.257565+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963051257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835238912,\"uptime\":1782779.73,\"totalMem\":4018159616,\"loadavg\":[0.12,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003620,\"nice\":14030,\"sys\":2898050,\"idle\":1753526080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22023960,\"nice\":13850,\"sys\":2906290,\"idle\":1753226480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":94,\"sum\":59970}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c69f226a-6083-459e-912a-0da233b19f8b", "x-request-start": "1741963051539" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963051257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835238912,\"uptime\":1782779.73,\"totalMem\":4018159616,\"loadavg\":[0.12,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003620,\"nice\":14030,\"sys\":2898050,\"idle\":1753526080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22023960,\"nice\":13850,\"sys\":2906290,\"idle\":1753226480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":94,\"sum\":59970}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:31.257565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963051257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2835238912,\"uptime\":1782779.73,\"totalMem\":4018159616,\"loadavg\":[0.12,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003620,\"nice\":14030,\"sys\":2898050,\"idle\":1753526080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22023960,\"nice\":13850,\"sys\":2906290,\"idle\":1753226480,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":94,\"sum\":59970}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:31', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963051257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963051257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:31.257639+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963051257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c69f226a-6083-459e-912a-0da233b19f8b", "x-request-start": "1741963051539" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963051257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:31.257639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963051257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963045057,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' escaped msg: '{"level":30,"time":1741963045057,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.056688+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963045057,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963045057, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.056688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963045057, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.056692+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.056692+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.056785+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.056785+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:39.992Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}' escaped msg: '{"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:39.992Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.056820+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:39.992Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:39.992Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.056820+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:39.992Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' escaped msg: '{"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.056822+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.056822+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' escaped msg: '{"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.056871+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.056871+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.056960+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.056960+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed"}' escaped msg: '{"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.056960+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.056960+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.056961+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type bullmq-job-completed is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.056961+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type bullmq-job-completed is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed correctly routed"}' escaped msg: '{"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.145958+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963060056,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.145958+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963060056, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963060145,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963060145,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.145963+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963060145,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963060145, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.145963+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963060145, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.146121+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.146121+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:40.096Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}"}' escaped msg: '{"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:40.096Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.146137+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:40.096Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:40.096Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.146137+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:40.096Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' escaped msg: '{"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.146140+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.146140+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' escaped msg: '{"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.146196+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.146196+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.146271+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.146271+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered"}' escaped msg: '{"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.146275+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.146275+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:40.146275+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963060146,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1b77ceae-1865-40f0-923f-6b06659b2303", "x-request-start": "1741963060339" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-reminder-triggered is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:40.146275+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963060146, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-reminder-triggered is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963062125,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users correctly routed"}' escaped msg: '{"level":30,"time":1741963062125,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.674424+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963062125,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963062125, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.674424+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963062125, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062674,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963062674,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.674427+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062674,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062674, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.674427+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062674, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963062674,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963062674,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.674968+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963062674,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963062674, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.674968+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963062674, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062674,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:42.665Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"id\":\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\",\"serviceId\":\"POTKQ6M\",\"serviceName\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\",\"responderName\":\"Rory O'Flaherty\",\"responderId\":\"P8U603X\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P8U603X\",\"incidentNumber\":\"14010451\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:37:42.589Z\",\"pdData\":{\"incident\":{\"incident_number\":14010451,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:37:42Z\",\"updated_at\":\"2025-03-14T14:37:42Z\",\"status\":\"triggered\",\"incident_key\":\"9faaa2df524b46a6973f2ffb80e58a1a\",\"service\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"assignments\":[{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P8U603X\",\"type\":\"user_reference\",\"summary\":\"Rory O'Flaherty\",\"self\":\"https://api.pagerduty.com/users/P8U603X\",\"html_url\":\"https://salesforce.pagerduty.com/users/P8U603X\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P96CD7O\",\"type\":\"user_reference\",\"summary\":\"Maeve Coleman\",\"self\":\"https://api.pagerduty.com/users/P96CD7O\",\"html_url\":\"https://salesforce.pagerduty.com/users/P96CD7O\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0X1FZF\",\"type\":\"user_reference\",\"summary\":\"Fred Wood\",\"self\":\"https://api.pagerduty.com/users/P0X1FZF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0X1FZF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PXGBKW2\",\"type\":\"user_reference\",\"summary\":\"Jason Tatem\",\"self\":\"https://api.pagerduty.com/users/PXGBKW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXGBKW2\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PUWKQXI\",\"type\":\"user_reference\",\"summary\":\"Robert Hall\",\"self\":\"https://api.pagerduty.com/users/PUWKQXI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUWKQXI\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0XSAHF\",\"type\":\"user_reference\",\"summary\":\"Vignesh Sekar\",\"self\":\"https://api.pagerduty.com/users/P0XSAHF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0XSAHF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PCS4APV\",\"type\":\"user_reference\",\"summary\":\"Johan van Zanten\",\"self\":\"https://api.pagerduty.com/users/PCS4APV\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCS4APV\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PB96E61\",\"type\":\"user_reference\",\"summary\":\"Eoin Fitzgerald\",\"self\":\"https://api.pagerduty.com/users/PB96E61\",\"html_url\":\"https://salesforce.pagerduty.com/users/PB96E61\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PQTTXPH\",\"type\":\"user_reference\",\"summary\":\"API User\",\"self\":\"https://api.pagerduty.com/users/PQTTXPH\",\"html_url\":\"https://salesforce.pagerduty.com/users/PQTTXPH\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P2G4L5T\",\"type\":\"user_reference\",\"summary\":\"Sarah Butt\",\"self\":\"https://api.pagerduty.com/users/P2G4L5T\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2G4L5T\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P69KEHJ\",\"type\":\"user_reference\",\"summary\":\"Bhavana Nagesh\",\"self\":\"https://api.pagerduty.com/users/P69KEHJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P69KEHJ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PG464TN\",\"type\":\"user_reference\",\"summary\":\"Ronan Mooney\",\"self\":\"https://api.pagerduty.com/users/PG464TN\",\"html_url\":\"https://salesforce.pagerduty.com/users/PG464TN\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PYNADBZ\",\"type\":\"user_reference\",\"summary\":\"Michaela Huserik\",\"self\":\"https://api.pagerduty.com/users/PYNADBZ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PYNADBZ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PEYQZP5\",\"type\":\"user_reference\",\"summary\":\"Leandro Matheus De Azeredo\",\"self\":\"https://api.pagerduty.com/users/PEYQZP5\",\"html_url\":\"https://salesforce.pagerduty.com/users/PEYQZP5\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PBZ3LTK\",\"type\":\"user_reference\",\"summary\":\"Travis Corson\",\"self\":\"https://api.pagerduty.com/users/PBZ3LTK\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBZ3LTK\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PWP327A\",\"type\":\"user_reference\",\"summary\":\"Frank Healy\",\"self\":\"https://api.pagerduty.com/users/PWP327A\",\"html_url\":\"https://salesforce.pagerduty.com/users/PWP327A\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PH9TP73\",\"type\":\"user_reference\",\"summary\":\"Dan Kincaid\",\"self\":\"https://api.pagerduty.com/users/PH9TP73\",\"html_url\":\"https://salesforce.pagerduty.com/users/PH9TP73\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:37:42Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RROVMCFJNPB3IR85N0D9J85LHP\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5XY85O\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIR - Centralized Incident Response - Mon-Fri\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5XY85O\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\"},\"teams\":[{\"id\":\"P0UW85D\",\"type\":\"team_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR)\",\"self\":\"https://api.pagerduty.com/teams/P0UW85D\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0UW85D\"}],\"impacted_services\":[{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:42:41Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q0C4LNHPXK7DK3\",\"type\":\"incident\",\"summary\":\"[#14010451] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incid' escaped msg: '{"level":20,"time":1741963062674,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:42.665Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"id\":\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\",\"serviceId\":\"POTKQ6M\",\"serviceName\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\",\"responderName\":\"Rory O'Flaherty\",\"responderId\":\"P8U603X\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P8U603X\",\"incidentNumber\":\"14010451\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:37:42.589Z\",\"pdData\":{\"incident\":{\"incident_number\":14010451,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:37:42Z\",\"updated_at\":\"2025-03-14T14:37:42Z\",\"status\":\"triggered\",\"incident_key\":\"9faaa2df524b46a6973f2ffb80e58a1a\",\"service\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"assignments\":[{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P8U603X\",\"type\":\"user_reference\",\"summary\":\"Rory O'Flaherty\",\"self\":\"https://api.pagerduty.com/users/P8U603X\",\"html_url\":\"https://salesforce.pagerduty.com/users/P8U603X\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P96CD7O\",\"type\":\"user_reference\",\"summary\":\"Maeve Coleman\",\"self\":\"https://api.pagerduty.com/users/P96CD7O\",\"html_url\":\"https://salesforce.pagerduty.com/users/P96CD7O\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0X1FZF\",\"type\":\"user_reference\",\"summary\":\"Fred Wood\",\"self\":\"https://api.pagerduty.com/users/P0X1FZF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0X1FZF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PXGBKW2\",\"type\":\"user_reference\",\"summary\":\"Jason Tatem\",\"self\":\"https://api.pagerduty.com/users/PXGBKW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXGBKW2\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PUWKQXI\",\"type\":\"user_reference\",\"summary\":\"Robert Hall\",\"self\":\"https://api.pagerduty.com/users/PUWKQXI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUWKQXI\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0XSAHF\",\"type\":\"user_reference\",\"summary\":\"Vignesh Sekar\",\"self\":\"https://api.pagerduty.com/users/P0XSAHF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0XSAHF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PCS4APV\",\"type\":\"user_reference\",\"summary\":\"Johan van Zanten\",\"self\":\"https://api.pagerduty.com/users/PCS4APV\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCS4APV\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PB96E61\",\"type\":\"user_reference\",\"summary\":\"Eoin Fitzgerald\",\"self\":\"https://api.pagerduty.com/users/PB96E61\",\"html_url\":\"https://salesforce.pagerduty.com/users/PB96E61\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PQTTXPH\",\"type\":\"user_reference\",\"summary\":\"API User\",\"self\":\"https://api.pagerduty.com/users/PQTTXPH\",\"html_url\":\"https://salesforce.pagerduty.com/users/PQTTXPH\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P2G4L5T\",\"type\":\"user_reference\",\"summary\":\"Sarah Butt\",\"self\":\"https://api.pagerduty.com/users/P2G4L5T\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2G4L5T\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P69KEHJ\",\"type\":\"user_reference\",\"summary\":\"Bhavana Nagesh\",\"self\":\"https://api.pagerduty.com/users/P69KEHJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P69KEHJ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PG464TN\",\"type\":\"user_reference\",\"summary\":\"Ronan Mooney\",\"self\":\"https://api.pagerduty.com/users/PG464TN\",\"html_url\":\"https://salesforce.pagerduty.com/users/PG464TN\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PYNADBZ\",\"type\":\"user_reference\",\"summary\":\"Michaela Huserik\",\"self\":\"https://api.pagerduty.com/users/PYNADBZ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PYNADBZ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PEYQZP5\",\"type\":\"user_reference\",\"summary\":\"Leandro Matheus De Azeredo\",\"self\":\"https://api.pagerduty.com/users/PEYQZP5\",\"html_url\":\"https://salesforce.pagerduty.com/users/PEYQZP5\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PBZ3LTK\",\"type\":\"user_reference\",\"summary\":\"Travis Corson\",\"self\":\"https://api.pagerduty.com/users/PBZ3LTK\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBZ3LTK\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PWP327A\",\"type\":\"user_reference\",\"summary\":\"Frank Healy\",\"self\":\"https://api.pagerduty.com/users/PWP327A\",\"html_url\":\"https://salesforce.pagerduty.com/users/PWP327A\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PH9TP73\",\"type\":\"user_reference\",\"summary\":\"Dan Kincaid\",\"self\":\"https://api.pagerduty.com/users/PH9TP73\",\"html_url\":\"https://salesforce.pagerduty.com/users/PH9TP73\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:37:42Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RROVMCFJNPB3IR85N0D9J85LHP\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5XY85O\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIR - Centralized Incident Response - Mon-Fri\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5XY85O\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\"},\"teams\":[{\"id\":\"P0UW85D\",\"type\":\"team_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR)\",\"self\":\"https://api.pagerduty.com/teams/P0UW85D\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0UW85D\"}],\"impacted_services\":[{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:42:41Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q0C4LNHPXK7DK3\",\"type\":\"incident\",\"summary\":\"[#14010451] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incid' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.675091+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062674,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:42.665Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"id\":\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\",\"serviceId\":\"POTKQ6M\",\"serviceName\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\",\"responderName\":\"Rory O'Flaherty\",\"responderId\":\"P8U603X\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P8U603X\",\"incidentNumber\":\"14010451\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:37:42.589Z\",\"pdData\":{\"incident\":{\"incident_number\":14010451,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:37:42Z\",\"updated_at\":\"2025-03-14T14:37:42Z\",\"status\":\"triggered\",\"incident_key\":\"9faaa2df524b46a6973f2ffb80e58a1a\",\"service\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"assignments\":[{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P8U603X\",\"type\":\"user_reference\",\"summary\":\"Rory O'Flaherty\",\"self\":\"https://api.pagerduty.com/users/P8U603X\",\"html_url\":\"https://salesforce.pagerduty.com/users/P8U603X\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P96CD7O\",\"type\":\"user_reference\",\"summary\":\"Maeve Coleman\",\"self\":\"https://api.pagerduty.com/users/P96CD7O\",\"html_url\":\"https://salesforce.pagerduty.com/users/P96CD7O\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0X1FZF\",\"type\":\"user_reference\",\"summary\":\"Fred Wood\",\"self\":\"https://api.pagerduty.com/users/P0X1FZF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0X1FZF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PXGBKW2\",\"type\":\"user_reference\",\"summary\":\"Jason Tatem\",\"self\":\"https://api.pagerduty.com/users/PXGBKW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXGBKW2\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PUWKQXI\",\"type\":\"user_reference\",\"summary\":\"Robert Hall\",\"self\":\"https://api.pagerduty.com/users/PUWKQXI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUWKQXI\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0XSAHF\",\"type\":\"user_reference\",\"summary\":\"Vignesh Sekar\",\"self\":\"https://api.pagerduty.com/users/P0XSAHF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0XSAHF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PCS4APV\",\"type\":\"user_reference\",\"summary\":\"Johan van Zanten\",\"self\":\"https://api.pagerduty.com/users/PCS4APV\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCS4APV\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PB96E61\",\"type\":\"user_reference\",\"summary\":\"Eoin Fitzgerald\",\"self\":\"https://api.pagerduty.com/users/PB96E61\",\"html_url\":\"https://salesforce.pagerduty.com/users/PB96E61\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PQTTXPH\",\"type\":\"user_reference\",\"summary\":\"API User\",\"self\":\"https://api.pagerduty.com/users/PQTTXPH\",\"html_url\":\"https://salesforce.pagerduty.com/users/PQTTXPH\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P2G4L5T\",\"type\":\"user_reference\",\"summary\":\"Sarah Butt\",\"self\":\"https://api.pagerduty.com/users/P2G4L5T\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2G4L5T\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P69KEHJ\",\"type\":\"user_reference\",\"summary\":\"Bhavana Nagesh\",\"self\":\"https://api.pagerduty.com/users/P69KEHJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P69KEHJ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PG464TN\",\"type\":\"user_reference\",\"summary\":\"Ronan Mooney\",\"self\":\"https://api.pagerduty.com/users/PG464TN\",\"html_url\":\"https://salesforce.pagerduty.com/users/PG464TN\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PYNADBZ\",\"type\":\"user_reference\",\"summary\":\"Michaela Huserik\",\"self\":\"https://api.pagerduty.com/users/PYNADBZ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PYNADBZ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PEYQZP5\",\"type\":\"user_reference\",\"summary\":\"Leandro Matheus De Azeredo\",\"self\":\"https://api.pagerduty.com/users/PEYQZP5\",\"html_url\":\"https://salesforce.pagerduty.com/users/PEYQZP5\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PBZ3LTK\",\"type\":\"user_reference\",\"summary\":\"Travis Corson\",\"self\":\"https://api.pagerduty.com/users/PBZ3LTK\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBZ3LTK\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PWP327A\",\"type\":\"user_reference\",\"summary\":\"Frank Healy\",\"self\":\"https://api.pagerduty.com/users/PWP327A\",\"html_url\":\"https://salesforce.pagerduty.com/users/PWP327A\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PH9TP73\",\"type\":\"user_reference\",\"summary\":\"Dan Kincaid\",\"self\":\"https://api.pagerduty.com/users/PH9TP73\",\"html_url\":\"https://salesforce.pagerduty.com/users/PH9TP73\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:37:42Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RROVMCFJNPB3IR85N0D9J85LHP\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5XY85O\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIR - Centralized Incident Response - Mon-Fri\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5XY85O\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\"},\"teams\":[{\"id\":\"P0UW85D\",\"type\":\"team_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR)\",\"self\":\"https://api.pagerduty.com/teams/P0UW85D\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0UW85D\"}],\"impacted_services\":[{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:42:41Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q0C4LNHPXK7DK3\",\"type\":\"incident\",\"summary\":\"[#14010451] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incid' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741963062674,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-common\",\"msg\":\"Kafka Consumer is returning ProcessedKafkaEvent {\\\"createdAt\\\":\\\"2025-03-14T14:37:42.665Z\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:24.556Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\\\",\\\"serviceId\\\":\\\"POTKQ6M\\\",\\\"serviceName\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\",\\\"responderName\\\":\\\"Rory O'Flaherty\\\",\\\"responderId\\\":\\\"P8U603X\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\",\\\"incidentNumber\\\":\\\"14010451\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\",\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:37:42.589Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010451,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"9faaa2df524b46a6973f2ffb80e58a1a\\\",\\\"service\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P8U603X\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Rory O'Flaherty\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P8U603X\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P96CD7O\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Maeve Coleman\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P96CD7O\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P96CD7O\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0X1FZF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Fred Wood\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P0X1FZF\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P0X1FZF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PXGBKW2\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jason Tatem\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PXGBKW2\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PXGBKW2\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PUWKQXI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Robert Hall\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PUWKQXI\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PUWKQXI\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0XSAHF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Vignesh Sekar\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P0XSAHF\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P0XSAHF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PCS4APV\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Johan van Zanten\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PCS4APV\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PCS4APV\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PB96E61\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Eoin Fitzgerald\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PB96E61\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PB96E61\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PQTTXPH\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"API User\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PQTTXPH\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PQTTXPH\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P2G4L5T\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Sarah Butt\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P2G4L5T\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P2G4L5T\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P69KEHJ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Bhavana Nagesh\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P69KEHJ\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P69KEHJ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PG464TN\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Ronan Mooney\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PG464TN\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PG464TN\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PYNADBZ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Michaela Huserik\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PYNADBZ\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PYNADBZ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PEYQZP5\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Leandro Matheus De Azeredo\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PEYQZP5\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PEYQZP5\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PBZ3LTK\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Travis Corson\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PBZ3LTK\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PBZ3LTK\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PWP327A\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Frank Healy\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PWP327A\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PWP327A\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PH9TP73\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Dan Kincaid\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PH9TP73\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PH9TP73\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/log_entries\/RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\/log_entries\/RROVMCFJNPB3IR85N0D9J85LHP\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P5XY85O\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIR - Centralized Incident Response - Mon-Fri\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/escalation_policies\/P5XY85O\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P5XY85O\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0UW85D\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR)\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/teams\/P0UW85D\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/teams\/P0UW85D\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:42:41Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q0C4LNHPXK7DK3\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010451] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/incid", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.675091+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741963062674,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-common\",\"msg\":\"Kafka Consumer is returning ProcessedKafkaEvent {\\\"createdAt\\\":\\\"2025-03-14T14:37:42.665Z\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:24.556Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\\\",\\\"serviceId\\\":\\\"POTKQ6M\\\",\\\"serviceName\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\",\\\"responderName\\\":\\\"Rory O'Flaherty\\\",\\\"responderId\\\":\\\"P8U603X\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\",\\\"incidentNumber\\\":\\\"14010451\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\",\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:37:42.589Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010451,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"9faaa2df524b46a6973f2ffb80e58a1a\\\",\\\"service\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P8U603X\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Rory O'Flaherty\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P8U603X\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P96CD7O\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Maeve Coleman\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P96CD7O\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P96CD7O\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0X1FZF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Fred Wood\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P0X1FZF\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P0X1FZF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PXGBKW2\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jason Tatem\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PXGBKW2\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PXGBKW2\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PUWKQXI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Robert Hall\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PUWKQXI\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PUWKQXI\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0XSAHF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Vignesh Sekar\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P0XSAHF\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P0XSAHF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PCS4APV\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Johan van Zanten\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PCS4APV\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PCS4APV\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PB96E61\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Eoin Fitzgerald\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PB96E61\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PB96E61\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PQTTXPH\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"API User\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PQTTXPH\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PQTTXPH\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P2G4L5T\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Sarah Butt\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P2G4L5T\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P2G4L5T\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P69KEHJ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Bhavana Nagesh\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P69KEHJ\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P69KEHJ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PG464TN\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Ronan Mooney\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PG464TN\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PG464TN\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PYNADBZ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Michaela Huserik\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PYNADBZ\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PYNADBZ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PEYQZP5\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Leandro Matheus De Azeredo\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PEYQZP5\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PEYQZP5\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PBZ3LTK\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Travis Corson\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PBZ3LTK\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PBZ3LTK\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PWP327A\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Frank Healy\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PWP327A\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PWP327A\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PH9TP73\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Dan Kincaid\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PH9TP73\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PH9TP73\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/log_entries\/RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\/log_entries\/RROVMCFJNPB3IR85N0D9J85LHP\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P5XY85O\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIR - Centralized Incident Response - Mon-Fri\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/escalation_policies\/P5XY85O\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P5XY85O\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0UW85D\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR)\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/teams\/P0UW85D\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/teams\/P0UW85D\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:42:41Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q0C4LNHPXK7DK3\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010451] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/incid" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: 'ents/Q0C4LNHPXK7DK3\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \"}}},\"responderEmail\":\"roflaherty@salesforce.com\"}}"}' escaped msg: 'ents/Q0C4LNHPXK7DK3\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \"}}},\"responderEmail\":\"roflaherty@salesforce.com\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.675091+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - ents/Q0C4LNHPXK7DK3\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \"}}},\"responderEmail\":\"roflaherty@salesforce.com\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "ents\/Q0C4LNHPXK7DK3\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\"}}},\\\"responderEmail\\\":\\\"roflaherty@salesforce.com\\\"}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.675091+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' escaped msg: '{"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.675092+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.675092+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' escaped msg: '{"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.675144+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.675144+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.675226+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.675226+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response"}' escaped msg: '{"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.675226+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.675226+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}' escaped msg: '{"level":30,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.675227+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-page-response is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.675227+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-page-response is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.676577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.676577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,52,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:42.665Z\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:24.556Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\\\",\\\"serviceId\\\":\\\"POTKQ6M\\\",\\\"serviceName\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"serviceLink\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\",\\\"responderName\\\":\\\"Rory O'Flaherty\\\",\\\"responderId\\\":\\\"P8U603X\\\",\\\"responderLink\\\":\\\"https://salesforce.pagerduty.com/users/P8U603X\\\",\\\"incidentNumber\\\":\\\"14010451\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\",\\\"incidentLink\\\":\\\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:37:42.589Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010451,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"9faaa2df524b46a6973f2ffb80e58a1a\\\",\\\"service\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/POTKQ6M\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P8U603X\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Rory O'Flaherty\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P8U603X\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P8U603X\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P96CD7O\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Maeve Coleman\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P96CD7O\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P96CD7O\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0X1FZF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Fred Wood\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P0X1FZF\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P0X1FZF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PXGBKW2\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jason Tatem\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PXGBKW2\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PXGBKW2\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PUWKQXI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Robert Hall\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PUWKQXI\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PUWKQXI\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0XSAHF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Vignesh Sekar\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P0XSAHF\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P0XSAHF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PCS4APV\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Johan van Zanten\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PCS4APV\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PCS4APV\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PB96E61\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Eoin Fitzgerald\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PB96E61\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PB96E61\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PQTTXPH\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"API User\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PQTTXPH\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PQTTXPH\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P2G4L5T\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Sarah Butt\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P2G4L5T\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P2G4L5T\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P69KEHJ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Bhavana Nagesh\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P69KEHJ\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P69KEHJ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PG464TN\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Ronan Mooney\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PG464TN\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PG464TN\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PYNADBZ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Michaela Huserik\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PYNADBZ\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PYNADBZ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PEYQZP5\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Leandro Matheus De Azeredo\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PEYQZP5\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PEYQZP5\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PBZ3LTK\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Travis Corson\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PBZ3LTK\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PBZ3LTK\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PWP327A\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Frank Healy\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PWP327A\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PWP327A\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PH9TP73\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Dan Kincaid\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PH9TP73\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PH9TP73\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"resolved_at\\\":null,\\\' escaped msg: '{"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,52,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:42.665Z\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:24.556Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\\\",\\\"serviceId\\\":\\\"POTKQ6M\\\",\\\"serviceName\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"serviceLink\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\",\\\"responderName\\\":\\\"Rory O'Flaherty\\\",\\\"responderId\\\":\\\"P8U603X\\\",\\\"responderLink\\\":\\\"https://salesforce.pagerduty.com/users/P8U603X\\\",\\\"incidentNumber\\\":\\\"14010451\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\",\\\"incidentLink\\\":\\\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:37:42.589Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010451,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"9faaa2df524b46a6973f2ffb80e58a1a\\\",\\\"service\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/POTKQ6M\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P8U603X\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Rory O'Flaherty\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P8U603X\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P8U603X\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P96CD7O\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Maeve Coleman\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P96CD7O\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P96CD7O\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0X1FZF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Fred Wood\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P0X1FZF\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P0X1FZF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PXGBKW2\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jason Tatem\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PXGBKW2\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PXGBKW2\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PUWKQXI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Robert Hall\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PUWKQXI\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PUWKQXI\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0XSAHF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Vignesh Sekar\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P0XSAHF\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P0XSAHF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PCS4APV\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Johan van Zanten\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PCS4APV\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PCS4APV\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PB96E61\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Eoin Fitzgerald\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PB96E61\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PB96E61\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PQTTXPH\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"API User\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PQTTXPH\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PQTTXPH\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P2G4L5T\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Sarah Butt\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P2G4L5T\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P2G4L5T\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P69KEHJ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Bhavana Nagesh\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P69KEHJ\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P69KEHJ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PG464TN\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Ronan Mooney\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PG464TN\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PG464TN\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PYNADBZ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Michaela Huserik\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PYNADBZ\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PYNADBZ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PEYQZP5\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Leandro Matheus De Azeredo\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PEYQZP5\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PEYQZP5\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PBZ3LTK\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Travis Corson\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PBZ3LTK\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PBZ3LTK\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PWP327A\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Frank Healy\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PWP327A\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PWP327A\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PH9TP73\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Dan Kincaid\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PH9TP73\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PH9TP73\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"resolved_at\\\":null,\\\' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.676647+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,52,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:37:42.665Z\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:24.556Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\\\",\\\"serviceId\\\":\\\"POTKQ6M\\\",\\\"serviceName\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"serviceLink\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\",\\\"responderName\\\":\\\"Rory O'Flaherty\\\",\\\"responderId\\\":\\\"P8U603X\\\",\\\"responderLink\\\":\\\"https://salesforce.pagerduty.com/users/P8U603X\\\",\\\"incidentNumber\\\":\\\"14010451\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\",\\\"incidentLink\\\":\\\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:37:42.589Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010451,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"9faaa2df524b46a6973f2ffb80e58a1a\\\",\\\"service\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/POTKQ6M\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P8U603X\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Rory O'Flaherty\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P8U603X\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P8U603X\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P96CD7O\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Maeve Coleman\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P96CD7O\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P96CD7O\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0X1FZF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Fred Wood\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P0X1FZF\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P0X1FZF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PXGBKW2\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jason Tatem\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PXGBKW2\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PXGBKW2\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PUWKQXI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Robert Hall\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PUWKQXI\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PUWKQXI\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0XSAHF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Vignesh Sekar\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P0XSAHF\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P0XSAHF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PCS4APV\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Johan van Zanten\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PCS4APV\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PCS4APV\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PB96E61\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Eoin Fitzgerald\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PB96E61\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PB96E61\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PQTTXPH\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"API User\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PQTTXPH\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PQTTXPH\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P2G4L5T\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Sarah Butt\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P2G4L5T\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P2G4L5T\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P69KEHJ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Bhavana Nagesh\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P69KEHJ\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P69KEHJ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PG464TN\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Ronan Mooney\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PG464TN\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PG464TN\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PYNADBZ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Michaela Huserik\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PYNADBZ\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PYNADBZ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PEYQZP5\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Leandro Matheus De Azeredo\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PEYQZP5\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PEYQZP5\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PBZ3LTK\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Travis Corson\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PBZ3LTK\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PBZ3LTK\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PWP327A\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Frank Healy\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PWP327A\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PWP327A\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PH9TP73\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Dan Kincaid\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PH9TP73\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PH9TP73\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"resolved_at\\\":null,\\\' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741963062676,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,52,50,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,111,110,45,99,97,108,108]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:42.665Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Krisztian Zsibrek\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Krisztian\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Zsibrek\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006BPsrIAG\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WV8TM5WP5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"CP SRE Incident\\\\\\\\n\\\\\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:57.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:37:24.556Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\\\\\\\",\\\\\\\"serviceId\\\\\\\":\\\\\\\"POTKQ6M\\\\\\\",\\\\\\\"serviceName\\\\\\\":\\\\\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\\\\\",\\\\\\\"serviceLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\\\\\",\\\\\\\"responderName\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"responderId\\\\\\\":\\\\\\\"P8U603X\\\\\\\",\\\\\\\"responderLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\\\\\",\\\\\\\"incidentNumber\\\\\\\":\\\\\\\"14010451\\\\\\\",\\\\\\\"incidentTitle\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"incidentDetails\\\\\\\":\\\\\\\"Please join this active incident:\\\\\\\\nTeam: Site Reliability\\\\\\\\nSubject: Email as a Service Performance degradation\\\\\\\\nSeverity: Sev2\\\\\\\\nSlack Channel: #icc-73024826\\\\\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nAdditional Joining Info: Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\\nAdditional Details: \\\\\\\",\\\\\\\"incidentLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\\\\\",\\\\\\\"success\\\\\\\":true,\\\\\\\"pageTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:37:42.589Z\\\\\\\",\\\\\\\"pdData\\\\\\\":{\\\\\\\"incident\\\\\\\":{\\\\\\\"incident_number\\\\\\\":14010451,\\\\\\\"title\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"created_at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"updated_at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"triggered\\\\\\\",\\\\\\\"incident_key\\\\\\\":\\\\\\\"9faaa2df524b46a6973f2ffb80e58a1a\\\\\\\",\\\\\\\"service\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"POTKQ6M\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\\\\\"},\\\\\\\"assignments\\\\\\\":[{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P8U603X\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P8U603X\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P96CD7O\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P96CD7O\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P96CD7O\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P0X1FZF\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Fred Wood\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P0X1FZF\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P0X1FZF\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PXGBKW2\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Jason Tatem\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PXGBKW2\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PXGBKW2\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PUWKQXI\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Robert Hall\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PUWKQXI\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PUWKQXI\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P0XSAHF\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Vignesh Sekar\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P0XSAHF\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P0XSAHF\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PCS4APV\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Johan van Zanten\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PCS4APV\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PCS4APV\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PB96E61\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Eoin Fitzgerald\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PB96E61\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PB96E61\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PQTTXPH\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"API User\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PQTTXPH\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PQTTXPH\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P2G4L5T\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Sarah Butt\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P2G4L5T\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P2G4L5T\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P69KEHJ\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Bhavana Nagesh\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P69KEHJ\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P69KEHJ\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PG464TN\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Ronan Mooney\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PG464TN\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PG464TN\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PYNADBZ\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Michaela Huserik\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PYNADBZ\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PYNADBZ\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PEYQZP5\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Leandro Matheus De Azeredo\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PEYQZP5\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PEYQZP5\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PBZ3LTK\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Travis Corson\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PBZ3LTK\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PBZ3LTK\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PWP327A\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Frank Healy\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PWP327A\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PWP327A\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PH9TP73\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Dan Kincaid\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PH9TP73\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PH9TP73\\\\\\\"}}],\\\\\\\"assigned_via\\\\\\\":\\\\\\\"escalation_policy\\\\\\\",\\\\\\\"last_status_change_at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"resolved_at\\\\\\\":null,\\\\\\", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.676647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741963062676,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,51,55,58,52,50,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,111,110,45,99,97,108,108]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:42.665Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Krisztian Zsibrek\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Krisztian\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Zsibrek\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000006BPsrIAG\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WV8TM5WP5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"kzsibrek@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-07-15T09:24:15.476Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"CP SRE Incident\\\\\\\\n\\\\\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:57.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:37:24.556Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\\\\\\\",\\\\\\\"serviceId\\\\\\\":\\\\\\\"POTKQ6M\\\\\\\",\\\\\\\"serviceName\\\\\\\":\\\\\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\\\\\",\\\\\\\"serviceLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\\\\\",\\\\\\\"responderName\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"responderId\\\\\\\":\\\\\\\"P8U603X\\\\\\\",\\\\\\\"responderLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\\\\\",\\\\\\\"incidentNumber\\\\\\\":\\\\\\\"14010451\\\\\\\",\\\\\\\"incidentTitle\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"incidentDetails\\\\\\\":\\\\\\\"Please join this active incident:\\\\\\\\nTeam: Site Reliability\\\\\\\\nSubject: Email as a Service Performance degradation\\\\\\\\nSeverity: Sev2\\\\\\\\nSlack Channel: #icc-73024826\\\\\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nAdditional Joining Info: Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\\nAdditional Details: \\\\\\\",\\\\\\\"incidentLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\\\\\",\\\\\\\"success\\\\\\\":true,\\\\\\\"pageTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:37:42.589Z\\\\\\\",\\\\\\\"pdData\\\\\\\":{\\\\\\\"incident\\\\\\\":{\\\\\\\"incident_number\\\\\\\":14010451,\\\\\\\"title\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"created_at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"updated_at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"triggered\\\\\\\",\\\\\\\"incident_key\\\\\\\":\\\\\\\"9faaa2df524b46a6973f2ffb80e58a1a\\\\\\\",\\\\\\\"service\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"POTKQ6M\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\\\\\"},\\\\\\\"assignments\\\\\\\":[{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P8U603X\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P8U603X\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P96CD7O\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P96CD7O\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P96CD7O\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P0X1FZF\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Fred Wood\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P0X1FZF\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P0X1FZF\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PXGBKW2\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Jason Tatem\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PXGBKW2\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PXGBKW2\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PUWKQXI\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Robert Hall\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PUWKQXI\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PUWKQXI\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P0XSAHF\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Vignesh Sekar\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P0XSAHF\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P0XSAHF\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PCS4APV\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Johan van Zanten\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PCS4APV\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PCS4APV\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PB96E61\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Eoin Fitzgerald\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PB96E61\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PB96E61\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PQTTXPH\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"API User\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PQTTXPH\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PQTTXPH\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P2G4L5T\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Sarah Butt\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P2G4L5T\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P2G4L5T\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P69KEHJ\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Bhavana Nagesh\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P69KEHJ\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P69KEHJ\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PG464TN\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Ronan Mooney\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PG464TN\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PG464TN\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PYNADBZ\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Michaela Huserik\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PYNADBZ\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PYNADBZ\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PEYQZP5\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Leandro Matheus De Azeredo\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PEYQZP5\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PEYQZP5\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PBZ3LTK\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Travis Corson\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PBZ3LTK\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PBZ3LTK\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PWP327A\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Frank Healy\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PWP327A\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PWP327A\\\\\\\"}},{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PH9TP73\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Dan Kincaid\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PH9TP73\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PH9TP73\\\\\\\"}}],\\\\\\\"assigned_via\\\\\\\":\\\\\\\"escalation_policy\\\\\\\",\\\\\\\"last_status_change_at\\\\\\\":\\\\\\\"2025-03-14T14:37:42Z\\\\\\\",\\\\\\\"resolved_at\\\\\\\":null,\\\\\\" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '"first_trigger_log_entry\\\":{\\\"id\\\":\\\"RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P5XY85O\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIR - Centralized Incident Response - Mon-Fri\\\",\\\"self\\\":\\\"https://api.pagerduty.com/escalation_policies/P5XY85O\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0UW85D\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR)\\\",\\\"self\\\":\\\"https://api.pagerduty.com/teams/P0UW85D\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/teams/P0UW85D\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/POTKQ6M\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:42:41Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/POTKQ6M\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q0C4LNHPXK7DK3\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010451] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/incidents/Q0C4LNHPXK7DK3\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\"}}},\\\"responderEmail\\\":\\\"roflaherty@salesforce.com\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:42.665Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"id\":\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\",\"serviceId\":\"POTKQ6M\",\"serviceName\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\",\"responderName\":\"Rory O'Flaherty\",\"responderId\":\"P8U603X\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P8U603X\",\"incidentNumber\":\"14010451\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:37:42.589Z\",\"pdData\":{\"incident\":{\"incident_number\":14010451,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:37:42Z\",\"updated_at\":\"2025-03-14T14:37:42Z\",\"status\":\"triggered\",\"incident_key\":\"9faaa2df524b46a6973f2ffb80e58a1a\",\"service\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"assignments\":[{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P8U603X\",\"type\":\"user_reference\",\"summary\":\"Rory O'Flaherty\",\"self\":\"https://api.pagerduty.com/users/P8U603X\",\"html_url\":\"https://salesforce.pagerduty.com/users/P8U603X\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P96CD7O\",\"type\":\"user_reference\",\"summary\":\"Maeve Coleman\",\"self\":\"https://api.pagerduty.com/users/P96CD7O\",\"html_url\":\"https://salesforce.pagerduty.com/users/P96CD7O\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0X1FZF\",\"type\":\"user_reference\",\"summary\":\"Fred Wood\",\"self\":\"https://api.pagerduty.com/users/P0X1FZF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0X1FZF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PXGBKW2\",\"type\":\"user_reference\",\"summary\":\"Jason Tatem\",\"self\":\"https://api.pagerduty.com/users/PXGBKW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXGBKW2\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PUWKQXI\",\"type\":\"user_reference\",\"summary\":\"Robert Hall\",\"self\":\"https://api.pagerduty.com/users/PUWKQXI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUWKQXI\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0XSAHF\",\"type\":\"user_reference\",\"summary\":\"Vignesh Sekar\",\"self\":\"https://api.pagerduty.com/users/P0XSAHF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0XSAHF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PCS4APV\",\"type\":\"user_reference\",\"summary\":\"Johan van Zanten\",\"self\":\"https://api.pagerduty.com/users/PCS4APV\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCS4APV\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PB96E61\",\"type\":\"user_reference\",\"summary\":\"Eoin Fitzgerald\",\"self\":\"https://api.pagerduty.com/users/PB96E61\",\"html_url\":\"https://salesforce.pagerduty.com/users/PB96E61\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PQTTXPH\",\"type\":\"user_reference\",\"summary\":\"API User\",\"self\":\"https://api.pagerduty.com/users/PQTTXPH\",\"html_url\":\"https://salesforce.pagerduty.com/users/PQTTXPH\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P2G4L5T\",\"type\":\"user_reference\",\"summary\":\"Sarah Butt\",\"self\":\"https://api.pagerduty.com/users/P2G4L5T\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2G4L5T\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P69KEHJ\",\"type\":\"user_reference\",\"summary\":\"Bhavana Nagesh\",\"self\":\"https://api.pagerduty.com/users/P69KEHJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P69KEHJ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PG464TN\",\"type\":\"user_reference\",\"summary\":\"Ronan Mooney\",\"self\":\"https://api.pagerduty.com/users/PG464TN\",\"html_url\":\"https://salesforce.pagerduty.com/users/PG464TN\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PYNADBZ\",\"type\":\"user_reference\",\"summary\":\"Michaela Huserik\",\"self\":\"https://api.pagerduty.com/users/PYNADBZ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PYNADBZ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PEYQZP5\",\"type\":\"user_reference\",\"summary\":\"Leandro Matheus De Azeredo\",\"self\":\"https://api.pagerduty.com/users/PEYQZP5\",\"html_url\":\"https://salesforce.pagerduty.com/users/PEYQZP' escaped msg: '"first_trigger_log_entry\\\":{\\\"id\\\":\\\"RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P5XY85O\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIR - Centralized Incident Response - Mon-Fri\\\",\\\"self\\\":\\\"https://api.pagerduty.com/escalation_policies/P5XY85O\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0UW85D\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR)\\\",\\\"self\\\":\\\"https://api.pagerduty.com/teams/P0UW85D\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/teams/P0UW85D\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/POTKQ6M\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:42:41Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/POTKQ6M\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q0C4LNHPXK7DK3\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010451] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/incidents/Q0C4LNHPXK7DK3\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\"}}},\\\"responderEmail\\\":\\\"roflaherty@salesforce.com\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:42.665Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"id\":\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\",\"serviceId\":\"POTKQ6M\",\"serviceName\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\",\"responderName\":\"Rory O'Flaherty\",\"responderId\":\"P8U603X\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P8U603X\",\"incidentNumber\":\"14010451\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:37:42.589Z\",\"pdData\":{\"incident\":{\"incident_number\":14010451,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:37:42Z\",\"updated_at\":\"2025-03-14T14:37:42Z\",\"status\":\"triggered\",\"incident_key\":\"9faaa2df524b46a6973f2ffb80e58a1a\",\"service\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"assignments\":[{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P8U603X\",\"type\":\"user_reference\",\"summary\":\"Rory O'Flaherty\",\"self\":\"https://api.pagerduty.com/users/P8U603X\",\"html_url\":\"https://salesforce.pagerduty.com/users/P8U603X\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P96CD7O\",\"type\":\"user_reference\",\"summary\":\"Maeve Coleman\",\"self\":\"https://api.pagerduty.com/users/P96CD7O\",\"html_url\":\"https://salesforce.pagerduty.com/users/P96CD7O\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0X1FZF\",\"type\":\"user_reference\",\"summary\":\"Fred Wood\",\"self\":\"https://api.pagerduty.com/users/P0X1FZF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0X1FZF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PXGBKW2\",\"type\":\"user_reference\",\"summary\":\"Jason Tatem\",\"self\":\"https://api.pagerduty.com/users/PXGBKW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXGBKW2\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PUWKQXI\",\"type\":\"user_reference\",\"summary\":\"Robert Hall\",\"self\":\"https://api.pagerduty.com/users/PUWKQXI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUWKQXI\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0XSAHF\",\"type\":\"user_reference\",\"summary\":\"Vignesh Sekar\",\"self\":\"https://api.pagerduty.com/users/P0XSAHF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0XSAHF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PCS4APV\",\"type\":\"user_reference\",\"summary\":\"Johan van Zanten\",\"self\":\"https://api.pagerduty.com/users/PCS4APV\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCS4APV\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PB96E61\",\"type\":\"user_reference\",\"summary\":\"Eoin Fitzgerald\",\"self\":\"https://api.pagerduty.com/users/PB96E61\",\"html_url\":\"https://salesforce.pagerduty.com/users/PB96E61\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PQTTXPH\",\"type\":\"user_reference\",\"summary\":\"API User\",\"self\":\"https://api.pagerduty.com/users/PQTTXPH\",\"html_url\":\"https://salesforce.pagerduty.com/users/PQTTXPH\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P2G4L5T\",\"type\":\"user_reference\",\"summary\":\"Sarah Butt\",\"self\":\"https://api.pagerduty.com/users/P2G4L5T\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2G4L5T\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P69KEHJ\",\"type\":\"user_reference\",\"summary\":\"Bhavana Nagesh\",\"self\":\"https://api.pagerduty.com/users/P69KEHJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P69KEHJ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PG464TN\",\"type\":\"user_reference\",\"summary\":\"Ronan Mooney\",\"self\":\"https://api.pagerduty.com/users/PG464TN\",\"html_url\":\"https://salesforce.pagerduty.com/users/PG464TN\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PYNADBZ\",\"type\":\"user_reference\",\"summary\":\"Michaela Huserik\",\"self\":\"https://api.pagerduty.com/users/PYNADBZ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PYNADBZ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PEYQZP5\",\"type\":\"user_reference\",\"summary\":\"Leandro Matheus De Azeredo\",\"self\":\"https://api.pagerduty.com/users/PEYQZP5\",\"html_url\":\"https://salesforce.pagerduty.com/users/PEYQZP' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.676647+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - "first_trigger_log_entry\\\":{\\\"id\\\":\\\"RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P5XY85O\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIR - Centralized Incident Response - Mon-Fri\\\",\\\"self\\\":\\\"https://api.pagerduty.com/escalation_policies/P5XY85O\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0UW85D\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR)\\\",\\\"self\\\":\\\"https://api.pagerduty.com/teams/P0UW85D\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/teams/P0UW85D\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/POTKQ6M\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:42:41Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/POTKQ6M\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q0C4LNHPXK7DK3\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010451] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/incidents/Q0C4LNHPXK7DK3\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\"}}},\\\"responderEmail\\\":\\\"roflaherty@salesforce.com\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:37:42.665Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"id\":\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\",\"serviceId\":\"POTKQ6M\",\"serviceName\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\",\"responderName\":\"Rory O'Flaherty\",\"responderId\":\"P8U603X\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P8U603X\",\"incidentNumber\":\"14010451\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:37:42.589Z\",\"pdData\":{\"incident\":{\"incident_number\":14010451,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:37:42Z\",\"updated_at\":\"2025-03-14T14:37:42Z\",\"status\":\"triggered\",\"incident_key\":\"9faaa2df524b46a6973f2ffb80e58a1a\",\"service\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"assignments\":[{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P8U603X\",\"type\":\"user_reference\",\"summary\":\"Rory O'Flaherty\",\"self\":\"https://api.pagerduty.com/users/P8U603X\",\"html_url\":\"https://salesforce.pagerduty.com/users/P8U603X\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P96CD7O\",\"type\":\"user_reference\",\"summary\":\"Maeve Coleman\",\"self\":\"https://api.pagerduty.com/users/P96CD7O\",\"html_url\":\"https://salesforce.pagerduty.com/users/P96CD7O\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0X1FZF\",\"type\":\"user_reference\",\"summary\":\"Fred Wood\",\"self\":\"https://api.pagerduty.com/users/P0X1FZF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0X1FZF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PXGBKW2\",\"type\":\"user_reference\",\"summary\":\"Jason Tatem\",\"self\":\"https://api.pagerduty.com/users/PXGBKW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXGBKW2\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PUWKQXI\",\"type\":\"user_reference\",\"summary\":\"Robert Hall\",\"self\":\"https://api.pagerduty.com/users/PUWKQXI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUWKQXI\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0XSAHF\",\"type\":\"user_reference\",\"summary\":\"Vignesh Sekar\",\"self\":\"https://api.pagerduty.com/users/P0XSAHF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0XSAHF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PCS4APV\",\"type\":\"user_reference\",\"summary\":\"Johan van Zanten\",\"self\":\"https://api.pagerduty.com/users/PCS4APV\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCS4APV\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PB96E61\",\"type\":\"user_reference\",\"summary\":\"Eoin Fitzgerald\",\"self\":\"https://api.pagerduty.com/users/PB96E61\",\"html_url\":\"https://salesforce.pagerduty.com/users/PB96E61\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PQTTXPH\",\"type\":\"user_reference\",\"summary\":\"API User\",\"self\":\"https://api.pagerduty.com/users/PQTTXPH\",\"html_url\":\"https://salesforce.pagerduty.com/users/PQTTXPH\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P2G4L5T\",\"type\":\"user_reference\",\"summary\":\"Sarah Butt\",\"self\":\"https://api.pagerduty.com/users/P2G4L5T\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2G4L5T\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P69KEHJ\",\"type\":\"user_reference\",\"summary\":\"Bhavana Nagesh\",\"self\":\"https://api.pagerduty.com/users/P69KEHJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P69KEHJ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PG464TN\",\"type\":\"user_reference\",\"summary\":\"Ronan Mooney\",\"self\":\"https://api.pagerduty.com/users/PG464TN\",\"html_url\":\"https://salesforce.pagerduty.com/users/PG464TN\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PYNADBZ\",\"type\":\"user_reference\",\"summary\":\"Michaela Huserik\",\"self\":\"https://api.pagerduty.com/users/PYNADBZ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PYNADBZ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PEYQZP5\",\"type\":\"user_reference\",\"summary\":\"Leandro Matheus De Azeredo\",\"self\":\"https://api.pagerduty.com/users/PEYQZP5\",\"html_url\":\"https://salesforce.pagerduty.com/users/PEYQZP' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "\"first_trigger_log_entry\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"RROVMCFJNPB3IR85N0D9J85LHP\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"trigger_log_entry_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Triggered through the website.\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/log_entries\/RROVMCFJNPB3IR85N0D9J85LHP\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\/log_entries\/RROVMCFJNPB3IR85N0D9J85LHP\\\\\\\"},\\\\\\\"alert_counts\\\\\\\":{\\\\\\\"all\\\\\\\":0,\\\\\\\"triggered\\\\\\\":0,\\\\\\\"resolved\\\\\\\":0},\\\\\\\"is_mergeable\\\\\\\":true,\\\\\\\"incident_type\\\\\\\":{\\\\\\\"name\\\\\\\":\\\\\\\"incident_default\\\\\\\"},\\\\\\\"escalation_policy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P5XY85O\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"escalation_policy_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"CIR - Centralized Incident Response - Mon-Fri\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/escalation_policies\/P5XY85O\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P5XY85O\\\\\\\"},\\\\\\\"teams\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"P0UW85D\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"team_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GUS: Centralized Incident Response(CIR)\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/teams\/P0UW85D\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/teams\/P0UW85D\\\\\\\"}],\\\\\\\"impacted_services\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"POTKQ6M\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\\\\\"}],\\\\\\\"pending_actions\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"escalate\\\\\\\",\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:42:41Z\\\\\\\"}],\\\\\\\"acknowledgements\\\\\\\":[],\\\\\\\"basic_alert_grouping\\\\\\\":null,\\\\\\\"alert_grouping\\\\\\\":null,\\\\\\\"last_status_change_by\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"POTKQ6M\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\\\\\"},\\\\\\\"priority\\\\\\\":null,\\\\\\\"incidents_responders\\\\\\\":[],\\\\\\\"responder_requests\\\\\\\":[],\\\\\\\"subscriber_requests\\\\\\\":[],\\\\\\\"urgency\\\\\\\":\\\\\\\"high\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"Q0C4LNHPXK7DK3\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"incident\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"[#14010451] Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\\\\\",\\\\\\\"body\\\\\\\":{\\\\\\\"details\\\\\\\":\\\\\\\"Please join this active incident:\\\\\\\\nTeam: Site Reliability\\\\\\\\nSubject: Email as a Service Performance degradation\\\\\\\\nSeverity: Sev2\\\\\\\\nSlack Channel: #icc-73024826\\\\\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nAdditional Joining Info: Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\\nAdditional Details: \\\\\\\"}}},\\\\\\\"responderEmail\\\\\\\":\\\\\\\"roflaherty@salesforce.com\\\\\\\"}}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T14:37:42.665Z\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:24.556Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\\\",\\\"serviceId\\\":\\\"POTKQ6M\\\",\\\"serviceName\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\",\\\"responderName\\\":\\\"Rory O'Flaherty\\\",\\\"responderId\\\":\\\"P8U603X\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\",\\\"incidentNumber\\\":\\\"14010451\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\",\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:37:42.589Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010451,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"9faaa2df524b46a6973f2ffb80e58a1a\\\",\\\"service\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P8U603X\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Rory O'Flaherty\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P8U603X\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P96CD7O\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Maeve Coleman\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P96CD7O\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P96CD7O\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0X1FZF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Fred Wood\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P0X1FZF\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P0X1FZF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PXGBKW2\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jason Tatem\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PXGBKW2\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PXGBKW2\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PUWKQXI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Robert Hall\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PUWKQXI\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PUWKQXI\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0XSAHF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Vignesh Sekar\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P0XSAHF\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P0XSAHF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PCS4APV\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Johan van Zanten\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PCS4APV\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PCS4APV\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PB96E61\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Eoin Fitzgerald\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PB96E61\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PB96E61\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PQTTXPH\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"API User\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PQTTXPH\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PQTTXPH\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P2G4L5T\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Sarah Butt\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P2G4L5T\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P2G4L5T\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P69KEHJ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Bhavana Nagesh\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P69KEHJ\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P69KEHJ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PG464TN\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Ronan Mooney\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PG464TN\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PG464TN\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PYNADBZ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Michaela Huserik\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PYNADBZ\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PYNADBZ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PEYQZP5\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Leandro Matheus De Azeredo\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PEYQZP5\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PEYQZP", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.676647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '5\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PBZ3LTK\",\"type\":\"user_reference\",\"summary\":\"Travis Corson\",\"self\":\"https://api.pagerduty.com/users/PBZ3LTK\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBZ3LTK\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PWP327A\",\"type\":\"user_reference\",\"summary\":\"Frank Healy\",\"self\":\"https://api.pagerduty.com/users/PWP327A\",\"html_url\":\"https://salesforce.pagerduty.com/users/PWP327A\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PH9TP73\",\"type\":\"user_reference\",\"summary\":\"Dan Kincaid\",\"self\":\"https://api.pagerduty.com/users/PH9TP73\",\"html_url\":\"https://salesforce.pagerduty.com/users/PH9TP73\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:37:42Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RROVMCFJNPB3IR85N0D9J85LHP\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5XY85O\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIR - Centralized Incident Response - Mon-Fri\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5XY85O\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\"},\"teams\":[{\"id\":\"P0UW85D\",\"type\":\"team_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR)\",\"self\":\"https://api.pagerduty.com/teams/P0UW85D\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0UW85D\"}],\"impacted_services\":[{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:42:41Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q0C4LNHPXK7DK3\",\"type\":\"incident\",\"summary\":\"[#14010451] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \"}}},\"responderEmail\":\"roflaherty@salesforce.com\"}},\"encoder\":\"json\",\"eventType\":\"icc-page-response\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:42.665Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"id\":\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\",\"serviceId\":\"POTKQ6M\",\"serviceName\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\",\"responderName\":\"Rory O'Flaherty\",\"responderId\":\"P8U603X\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P8U603X\",\"incidentNumber\":\"14010451\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:37:42.589Z\",\"pdData\":{\"incident\":{\"incident_number\":14010451,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:37:42Z\",\"updated_at\":\"2025-03-14T14:37:42Z\",\"status\":\"triggered\",\"incident_key\":\"9faaa2df524b46a6973f2ffb80e58a1a\",\"service\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"assignments\":[{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P8U603X\",\"type\":\"user_reference\",\"summary\":\"Rory O'Flaherty\",\"self\":\"https://api.pagerduty.com/users/P8U603X\",\"html_url\":\"https://salesforce.pagerduty.com/users/P8U603X\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P96CD7O\",\"type\":\"user_reference\",\"summary\":\"Maeve Coleman\",\"self\":\"https://api.pagerduty.com/users/P96CD7O\",\"html_url\":\"https://salesforce.pagerduty.com/users/P96CD7O\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0X1FZF\",\"type\":\"user_reference\",\"summary\":\"Fred Wood\",\"self\":\"https://api.pagerduty.com/users/P0X1FZF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0X1FZF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PXGBKW2\",\"type\":\"user_reference\",\"summary\":\"Jason Tatem\",\"self\":\"https://api.pagerduty.com/users/PXGBKW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXGBKW2\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PUWKQXI\",\"type\":\"user_reference\",\"summary\":\"Robert Hall\",\"self\":\"https://api.pagerduty.com/users/PUWKQXI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUWKQXI\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0XSAHF\",\"type\":\"user_reference\",\"summary\":\"Vignesh Sekar\",\"self\":\"https://api.pagerduty.com/users/P0XSAHF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0XSAHF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PCS4APV\",\"type\":\"user_reference\",\"summary\":\"Johan van Zanten\",\"self\":\"https://api.pagerduty.com/users/PCS4APV\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCS4APV\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PB96E61\",\"type\":\"user_reference\",\"summary\":\"Eoin Fitzgerald\",\"self\":\"https://api.pagerduty.com/users/PB96E61\",\"html_url\":\"https://salesforce.pagerduty.com/users/PB96E61\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PQTTXPH\",\"type\":\"user_reference\",\"summary\":\"API User\",\"self\":\"https://api.pagerduty.com/users/PQTTXPH\",\"html_url\":\"https://salesforce.pagerduty.com/users/PQTTXPH\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P2G4L5T\",\"type\":\"user_reference\",\"summary\":\"Sarah Butt\",\"self\":\"https://api.pagerduty.com/users/P2G4L5T\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2G4L5T\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P69KEHJ\",\"type\":\"user_reference\",\"summary\":\"Bhavana Nagesh\",\"self\":\"https://api.pagerduty.com/users/P69KEHJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P69KEHJ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PG464TN\",\"type\":\"user_reference\",\"summary\":\"Ronan Mooney\",\"self\":\"https://api.pagerduty.com/users/PG464TN\",\"html_url\":\"https://salesforce.pagerduty.com/users/P' escaped msg: '5\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PBZ3LTK\",\"type\":\"user_reference\",\"summary\":\"Travis Corson\",\"self\":\"https://api.pagerduty.com/users/PBZ3LTK\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBZ3LTK\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PWP327A\",\"type\":\"user_reference\",\"summary\":\"Frank Healy\",\"self\":\"https://api.pagerduty.com/users/PWP327A\",\"html_url\":\"https://salesforce.pagerduty.com/users/PWP327A\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PH9TP73\",\"type\":\"user_reference\",\"summary\":\"Dan Kincaid\",\"self\":\"https://api.pagerduty.com/users/PH9TP73\",\"html_url\":\"https://salesforce.pagerduty.com/users/PH9TP73\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:37:42Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RROVMCFJNPB3IR85N0D9J85LHP\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5XY85O\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIR - Centralized Incident Response - Mon-Fri\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5XY85O\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\"},\"teams\":[{\"id\":\"P0UW85D\",\"type\":\"team_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR)\",\"self\":\"https://api.pagerduty.com/teams/P0UW85D\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0UW85D\"}],\"impacted_services\":[{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:42:41Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q0C4LNHPXK7DK3\",\"type\":\"incident\",\"summary\":\"[#14010451] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \"}}},\"responderEmail\":\"roflaherty@salesforce.com\"}},\"encoder\":\"json\",\"eventType\":\"icc-page-response\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:42.665Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"id\":\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\",\"serviceId\":\"POTKQ6M\",\"serviceName\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\",\"responderName\":\"Rory O'Flaherty\",\"responderId\":\"P8U603X\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P8U603X\",\"incidentNumber\":\"14010451\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:37:42.589Z\",\"pdData\":{\"incident\":{\"incident_number\":14010451,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:37:42Z\",\"updated_at\":\"2025-03-14T14:37:42Z\",\"status\":\"triggered\",\"incident_key\":\"9faaa2df524b46a6973f2ffb80e58a1a\",\"service\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"assignments\":[{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P8U603X\",\"type\":\"user_reference\",\"summary\":\"Rory O'Flaherty\",\"self\":\"https://api.pagerduty.com/users/P8U603X\",\"html_url\":\"https://salesforce.pagerduty.com/users/P8U603X\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P96CD7O\",\"type\":\"user_reference\",\"summary\":\"Maeve Coleman\",\"self\":\"https://api.pagerduty.com/users/P96CD7O\",\"html_url\":\"https://salesforce.pagerduty.com/users/P96CD7O\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0X1FZF\",\"type\":\"user_reference\",\"summary\":\"Fred Wood\",\"self\":\"https://api.pagerduty.com/users/P0X1FZF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0X1FZF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PXGBKW2\",\"type\":\"user_reference\",\"summary\":\"Jason Tatem\",\"self\":\"https://api.pagerduty.com/users/PXGBKW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXGBKW2\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PUWKQXI\",\"type\":\"user_reference\",\"summary\":\"Robert Hall\",\"self\":\"https://api.pagerduty.com/users/PUWKQXI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUWKQXI\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0XSAHF\",\"type\":\"user_reference\",\"summary\":\"Vignesh Sekar\",\"self\":\"https://api.pagerduty.com/users/P0XSAHF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0XSAHF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PCS4APV\",\"type\":\"user_reference\",\"summary\":\"Johan van Zanten\",\"self\":\"https://api.pagerduty.com/users/PCS4APV\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCS4APV\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PB96E61\",\"type\":\"user_reference\",\"summary\":\"Eoin Fitzgerald\",\"self\":\"https://api.pagerduty.com/users/PB96E61\",\"html_url\":\"https://salesforce.pagerduty.com/users/PB96E61\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PQTTXPH\",\"type\":\"user_reference\",\"summary\":\"API User\",\"self\":\"https://api.pagerduty.com/users/PQTTXPH\",\"html_url\":\"https://salesforce.pagerduty.com/users/PQTTXPH\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P2G4L5T\",\"type\":\"user_reference\",\"summary\":\"Sarah Butt\",\"self\":\"https://api.pagerduty.com/users/P2G4L5T\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2G4L5T\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P69KEHJ\",\"type\":\"user_reference\",\"summary\":\"Bhavana Nagesh\",\"self\":\"https://api.pagerduty.com/users/P69KEHJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P69KEHJ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PG464TN\",\"type\":\"user_reference\",\"summary\":\"Ronan Mooney\",\"self\":\"https://api.pagerduty.com/users/PG464TN\",\"html_url\":\"https://salesforce.pagerduty.com/users/P' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.676647+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - 5\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PBZ3LTK\",\"type\":\"user_reference\",\"summary\":\"Travis Corson\",\"self\":\"https://api.pagerduty.com/users/PBZ3LTK\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBZ3LTK\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PWP327A\",\"type\":\"user_reference\",\"summary\":\"Frank Healy\",\"self\":\"https://api.pagerduty.com/users/PWP327A\",\"html_url\":\"https://salesforce.pagerduty.com/users/PWP327A\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PH9TP73\",\"type\":\"user_reference\",\"summary\":\"Dan Kincaid\",\"self\":\"https://api.pagerduty.com/users/PH9TP73\",\"html_url\":\"https://salesforce.pagerduty.com/users/PH9TP73\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:37:42Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RROVMCFJNPB3IR85N0D9J85LHP\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5XY85O\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIR - Centralized Incident Response - Mon-Fri\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5XY85O\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\"},\"teams\":[{\"id\":\"P0UW85D\",\"type\":\"team_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR)\",\"self\":\"https://api.pagerduty.com/teams/P0UW85D\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0UW85D\"}],\"impacted_services\":[{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:42:41Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q0C4LNHPXK7DK3\",\"type\":\"incident\",\"summary\":\"[#14010451] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \"}}},\"responderEmail\":\"roflaherty@salesforce.com\"}},\"encoder\":\"json\",\"eventType\":\"icc-page-response\",\"payload\":{\"createdAt\":\"2025-03-14T14:37:42.665Z\",\"user\":{\"id\":\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\",\"email\":\"kzsibrek@salesforce.com\",\"active\":true,\"name\":\"Krisztian Zsibrek\",\"firstName\":\"Krisztian\",\"lastName\":\"Zsibrek\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000006BPsrIAG\",\"slackUserId\":\"WV8TM5WP5\",\"createdBy\":\"kzsibrek@salesforce.com\",\"modifiedBy\":\"kzsibrek@salesforce.com\",\"createdAt\":\"2022-07-15T09:24:15.476Z\",\"modifiedAt\":\"2022-07-15T09:24:15.476Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"id\":\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\",\"serviceId\":\"POTKQ6M\",\"serviceName\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\",\"responderName\":\"Rory O'Flaherty\",\"responderId\":\"P8U603X\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P8U603X\",\"incidentNumber\":\"14010451\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:37:42.589Z\",\"pdData\":{\"incident\":{\"incident_number\":14010451,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:37:42Z\",\"updated_at\":\"2025-03-14T14:37:42Z\",\"status\":\"triggered\",\"incident_key\":\"9faaa2df524b46a6973f2ffb80e58a1a\",\"service\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"assignments\":[{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P8U603X\",\"type\":\"user_reference\",\"summary\":\"Rory O'Flaherty\",\"self\":\"https://api.pagerduty.com/users/P8U603X\",\"html_url\":\"https://salesforce.pagerduty.com/users/P8U603X\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P96CD7O\",\"type\":\"user_reference\",\"summary\":\"Maeve Coleman\",\"self\":\"https://api.pagerduty.com/users/P96CD7O\",\"html_url\":\"https://salesforce.pagerduty.com/users/P96CD7O\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0X1FZF\",\"type\":\"user_reference\",\"summary\":\"Fred Wood\",\"self\":\"https://api.pagerduty.com/users/P0X1FZF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0X1FZF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PXGBKW2\",\"type\":\"user_reference\",\"summary\":\"Jason Tatem\",\"self\":\"https://api.pagerduty.com/users/PXGBKW2\",\"html_url\":\"https://salesforce.pagerduty.com/users/PXGBKW2\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PUWKQXI\",\"type\":\"user_reference\",\"summary\":\"Robert Hall\",\"self\":\"https://api.pagerduty.com/users/PUWKQXI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PUWKQXI\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P0XSAHF\",\"type\":\"user_reference\",\"summary\":\"Vignesh Sekar\",\"self\":\"https://api.pagerduty.com/users/P0XSAHF\",\"html_url\":\"https://salesforce.pagerduty.com/users/P0XSAHF\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PCS4APV\",\"type\":\"user_reference\",\"summary\":\"Johan van Zanten\",\"self\":\"https://api.pagerduty.com/users/PCS4APV\",\"html_url\":\"https://salesforce.pagerduty.com/users/PCS4APV\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PB96E61\",\"type\":\"user_reference\",\"summary\":\"Eoin Fitzgerald\",\"self\":\"https://api.pagerduty.com/users/PB96E61\",\"html_url\":\"https://salesforce.pagerduty.com/users/PB96E61\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PQTTXPH\",\"type\":\"user_reference\",\"summary\":\"API User\",\"self\":\"https://api.pagerduty.com/users/PQTTXPH\",\"html_url\":\"https://salesforce.pagerduty.com/users/PQTTXPH\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P2G4L5T\",\"type\":\"user_reference\",\"summary\":\"Sarah Butt\",\"self\":\"https://api.pagerduty.com/users/P2G4L5T\",\"html_url\":\"https://salesforce.pagerduty.com/users/P2G4L5T\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"P69KEHJ\",\"type\":\"user_reference\",\"summary\":\"Bhavana Nagesh\",\"self\":\"https://api.pagerduty.com/users/P69KEHJ\",\"html_url\":\"https://salesforce.pagerduty.com/users/P69KEHJ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PG464TN\",\"type\":\"user_reference\",\"summary\":\"Ronan Mooney\",\"self\":\"https://api.pagerduty.com/users/PG464TN\",\"html_url\":\"https://salesforce.pagerduty.com/users/P' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "5\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PBZ3LTK\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Travis Corson\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PBZ3LTK\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PBZ3LTK\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PWP327A\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Frank Healy\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PWP327A\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PWP327A\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PH9TP73\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Dan Kincaid\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PH9TP73\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PH9TP73\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/log_entries\/RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\/log_entries\/RROVMCFJNPB3IR85N0D9J85LHP\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P5XY85O\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIR - Centralized Incident Response - Mon-Fri\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/escalation_policies\/P5XY85O\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P5XY85O\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0UW85D\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR)\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/teams\/P0UW85D\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/teams\/P0UW85D\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:42:41Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q0C4LNHPXK7DK3\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010451] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\"}}},\\\"responderEmail\\\":\\\"roflaherty@salesforce.com\\\"}},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-page-response\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T14:37:42.665Z\\\",\\\"user\\\":{\\\"id\\\":\\\"182908c0-0f8e-4f77-8ff9-b1a7435b6deb\\\",\\\"email\\\":\\\"kzsibrek@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Krisztian Zsibrek\\\",\\\"firstName\\\":\\\"Krisztian\\\",\\\"lastName\\\":\\\"Zsibrek\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000006BPsrIAG\\\",\\\"slackUserId\\\":\\\"WV8TM5WP5\\\",\\\"createdBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"modifiedBy\\\":\\\"kzsibrek@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-07-15T09:24:15.476Z\\\",\\\"modifiedAt\\\":\\\"2022-07-15T09:24:15.476Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:57.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:37:24.556Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"d2dc7a7b-8b91-4079-83a3-5d7f32a4632f\\\",\\\"serviceId\\\":\\\"POTKQ6M\\\",\\\"serviceName\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\",\\\"responderName\\\":\\\"Rory O'Flaherty\\\",\\\"responderId\\\":\\\"P8U603X\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\",\\\"incidentNumber\\\":\\\"14010451\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\",\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:37:42.589Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010451,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"9faaa2df524b46a6973f2ffb80e58a1a\\\",\\\"service\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P8U603X\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Rory O'Flaherty\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P8U603X\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P8U603X\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P96CD7O\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Maeve Coleman\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P96CD7O\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P96CD7O\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0X1FZF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Fred Wood\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P0X1FZF\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P0X1FZF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PXGBKW2\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jason Tatem\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PXGBKW2\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PXGBKW2\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PUWKQXI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Robert Hall\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PUWKQXI\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PUWKQXI\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P0XSAHF\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Vignesh Sekar\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P0XSAHF\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P0XSAHF\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PCS4APV\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Johan van Zanten\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PCS4APV\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PCS4APV\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PB96E61\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Eoin Fitzgerald\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PB96E61\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PB96E61\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PQTTXPH\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"API User\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PQTTXPH\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PQTTXPH\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P2G4L5T\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Sarah Butt\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P2G4L5T\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P2G4L5T\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P69KEHJ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Bhavana Nagesh\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P69KEHJ\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P69KEHJ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PG464TN\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Ronan Mooney\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PG464TN\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.676647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: 'G464TN\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PYNADBZ\",\"type\":\"user_reference\",\"summary\":\"Michaela Huserik\",\"self\":\"https://api.pagerduty.com/users/PYNADBZ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PYNADBZ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PEYQZP5\",\"type\":\"user_reference\",\"summary\":\"Leandro Matheus De Azeredo\",\"self\":\"https://api.pagerduty.com/users/PEYQZP5\",\"html_url\":\"https://salesforce.pagerduty.com/users/PEYQZP5\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PBZ3LTK\",\"type\":\"user_reference\",\"summary\":\"Travis Corson\",\"self\":\"https://api.pagerduty.com/users/PBZ3LTK\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBZ3LTK\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PWP327A\",\"type\":\"user_reference\",\"summary\":\"Frank Healy\",\"self\":\"https://api.pagerduty.com/users/PWP327A\",\"html_url\":\"https://salesforce.pagerduty.com/users/PWP327A\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PH9TP73\",\"type\":\"user_reference\",\"summary\":\"Dan Kincaid\",\"self\":\"https://api.pagerduty.com/users/PH9TP73\",\"html_url\":\"https://salesforce.pagerduty.com/users/PH9TP73\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:37:42Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RROVMCFJNPB3IR85N0D9J85LHP\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5XY85O\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIR - Centralized Incident Response - Mon-Fri\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5XY85O\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\"},\"teams\":[{\"id\":\"P0UW85D\",\"type\":\"team_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR)\",\"self\":\"https://api.pagerduty.com/teams/P0UW85D\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0UW85D\"}],\"impacted_services\":[{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:42:41Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q0C4LNHPXK7DK3\",\"type\":\"incident\",\"summary\":\"[#14010451] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \"}}},\"responderEmail\":\"roflaherty@salesforce.com\"}}}"}' escaped msg: 'G464TN\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PYNADBZ\",\"type\":\"user_reference\",\"summary\":\"Michaela Huserik\",\"self\":\"https://api.pagerduty.com/users/PYNADBZ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PYNADBZ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PEYQZP5\",\"type\":\"user_reference\",\"summary\":\"Leandro Matheus De Azeredo\",\"self\":\"https://api.pagerduty.com/users/PEYQZP5\",\"html_url\":\"https://salesforce.pagerduty.com/users/PEYQZP5\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PBZ3LTK\",\"type\":\"user_reference\",\"summary\":\"Travis Corson\",\"self\":\"https://api.pagerduty.com/users/PBZ3LTK\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBZ3LTK\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PWP327A\",\"type\":\"user_reference\",\"summary\":\"Frank Healy\",\"self\":\"https://api.pagerduty.com/users/PWP327A\",\"html_url\":\"https://salesforce.pagerduty.com/users/PWP327A\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PH9TP73\",\"type\":\"user_reference\",\"summary\":\"Dan Kincaid\",\"self\":\"https://api.pagerduty.com/users/PH9TP73\",\"html_url\":\"https://salesforce.pagerduty.com/users/PH9TP73\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:37:42Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RROVMCFJNPB3IR85N0D9J85LHP\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5XY85O\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIR - Centralized Incident Response - Mon-Fri\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5XY85O\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\"},\"teams\":[{\"id\":\"P0UW85D\",\"type\":\"team_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR)\",\"self\":\"https://api.pagerduty.com/teams/P0UW85D\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0UW85D\"}],\"impacted_services\":[{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:42:41Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q0C4LNHPXK7DK3\",\"type\":\"incident\",\"summary\":\"[#14010451] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \"}}},\"responderEmail\":\"roflaherty@salesforce.com\"}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.676647+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - G464TN\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PYNADBZ\",\"type\":\"user_reference\",\"summary\":\"Michaela Huserik\",\"self\":\"https://api.pagerduty.com/users/PYNADBZ\",\"html_url\":\"https://salesforce.pagerduty.com/users/PYNADBZ\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PEYQZP5\",\"type\":\"user_reference\",\"summary\":\"Leandro Matheus De Azeredo\",\"self\":\"https://api.pagerduty.com/users/PEYQZP5\",\"html_url\":\"https://salesforce.pagerduty.com/users/PEYQZP5\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PBZ3LTK\",\"type\":\"user_reference\",\"summary\":\"Travis Corson\",\"self\":\"https://api.pagerduty.com/users/PBZ3LTK\",\"html_url\":\"https://salesforce.pagerduty.com/users/PBZ3LTK\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PWP327A\",\"type\":\"user_reference\",\"summary\":\"Frank Healy\",\"self\":\"https://api.pagerduty.com/users/PWP327A\",\"html_url\":\"https://salesforce.pagerduty.com/users/PWP327A\"}},{\"at\":\"2025-03-14T14:37:42Z\",\"assignee\":{\"id\":\"PH9TP73\",\"type\":\"user_reference\",\"summary\":\"Dan Kincaid\",\"self\":\"https://api.pagerduty.com/users/PH9TP73\",\"html_url\":\"https://salesforce.pagerduty.com/users/PH9TP73\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:37:42Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"RROVMCFJNPB3IR85N0D9J85LHP\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3/log_entries/RROVMCFJNPB3IR85N0D9J85LHP\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P5XY85O\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIR - Centralized Incident Response - Mon-Fri\",\"self\":\"https://api.pagerduty.com/escalation_policies/P5XY85O\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P5XY85O\"},\"teams\":[{\"id\":\"P0UW85D\",\"type\":\"team_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR)\",\"self\":\"https://api.pagerduty.com/teams/P0UW85D\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0UW85D\"}],\"impacted_services\":[{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:42:41Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"POTKQ6M\",\"type\":\"service_reference\",\"summary\":\"GUS: Centralized Incident Response(CIR) Incident Escalation\",\"self\":\"https://api.pagerduty.com/services/POTKQ6M\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/POTKQ6M\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q0C4LNHPXK7DK3\",\"type\":\"incident\",\"summary\":\"[#14010451] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q0C4LNHPXK7DK3\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev2\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: \"}}},\"responderEmail\":\"roflaherty@salesforce.com\"}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "G464TN\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PYNADBZ\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Michaela Huserik\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PYNADBZ\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PYNADBZ\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PEYQZP5\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Leandro Matheus De Azeredo\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PEYQZP5\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PEYQZP5\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PBZ3LTK\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Travis Corson\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PBZ3LTK\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PBZ3LTK\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PWP327A\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Frank Healy\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PWP327A\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PWP327A\\\"}},{\\\"at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PH9TP73\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Dan Kincaid\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PH9TP73\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PH9TP73\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:37:42Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/log_entries\/RROVMCFJNPB3IR85N0D9J85LHP\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\/log_entries\/RROVMCFJNPB3IR85N0D9J85LHP\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P5XY85O\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIR - Centralized Incident Response - Mon-Fri\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/escalation_policies\/P5XY85O\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P5XY85O\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0UW85D\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR)\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/teams\/P0UW85D\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/teams\/P0UW85D\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:42:41Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"POTKQ6M\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GUS: Centralized Incident Response(CIR) Incident Escalation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/POTKQ6M\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/POTKQ6M\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q0C4LNHPXK7DK3\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010451] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q0C4LNHPXK7DK3\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: \\\"}}},\\\"responderEmail\\\":\\\"roflaherty@salesforce.com\\\"}}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.676647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.676648+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.676648+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.676649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-page-response and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.676649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-page-response and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.701701+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handlePageResponse for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.701701+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handlePageResponse for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.701702+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.701702+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.701832+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.701832+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:42.693Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"users\":[\"WBY5HAV5K\"]}}"}' escaped msg: '{"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:42.693Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"users\":[\"WBY5HAV5K\"]}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.701848+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:42.693Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"users\":[\"WBY5HAV5K\"]}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:42.693Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"users\":[\"WBY5HAV5K\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.701848+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:37:42.693Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:57.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:37:24.556Z\"},\"eventObj\":{\"users\":[\"WBY5HAV5K\"]}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.701872+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.701872+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.701917+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.701917+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.701983+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.701983+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users"}' escaped msg: '{"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.701983+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.701983+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.701984+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-slack-channel-invite-users is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.701984+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-slack-channel-invite-users is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users correctly routed"}' escaped msg: '{"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.746568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963062701,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.746568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963062701, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:37:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963062746,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response correctly routed"}' escaped msg: '{"level":30,"time":1741963062746,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:37:42.746568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963062746,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "28", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5cf26d0-011a-4243-8a22-139d97c497e2", "x-request-start": "1741963062957" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963062746, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:37:42.746568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963062746, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:38:31', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963111257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834980864,\"uptime\":1782839.73,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003910,\"nice\":14030,\"sys\":2898120,\"idle\":1753585470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22024340,\"nice\":13850,\"sys\":2906370,\"idle\":1753285760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29811,\"num\":43,\"sum\":59982}}}"}' escaped msg: '{"level":20,"time":1741963111257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834980864,\"uptime\":1782839.73,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003910,\"nice\":14030,\"sys\":2898120,\"idle\":1753585470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22024340,\"nice\":13850,\"sys\":2906370,\"idle\":1753285760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29811,\"num\":43,\"sum\":59982}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:38:31.257579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963111257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834980864,\"uptime\":1782839.73,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003910,\"nice\":14030,\"sys\":2898120,\"idle\":1753585470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22024340,\"nice\":13850,\"sys\":2906370,\"idle\":1753285760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29811,\"num\":43,\"sum\":59982}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e256193a-e9aa-49b7-b7d9-5e6a227dc7fa", "x-request-start": "1741963111540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963111257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834980864,\"uptime\":1782839.73,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003910,\"nice\":14030,\"sys\":2898120,\"idle\":1753585470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22024340,\"nice\":13850,\"sys\":2906370,\"idle\":1753285760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29811,\"num\":43,\"sum\":59982}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:38:31.257579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963111257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834980864,\"uptime\":1782839.73,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22003910,\"nice\":14030,\"sys\":2898120,\"idle\":1753585470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22024340,\"nice\":13850,\"sys\":2906370,\"idle\":1753285760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29811,\"num\":43,\"sum\":59982}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:38:31', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963111257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963111257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:38:31.257710+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963111257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e256193a-e9aa-49b7-b7d9-5e6a227dc7fa", "x-request-start": "1741963111540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963111257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:38:31.257710+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963111257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:49:31', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963771409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839429120,\"uptime\":1783499.89,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22009940,\"nice\":14030,\"sys\":2898980,\"idle\":1754237440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22029670,\"nice\":13850,\"sys\":2907260,\"idle\":1753938060,\"irq\":0}}],\"eventLoopStats\":{\"min\":263,\"max\":30029,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741963771409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839429120,\"uptime\":1783499.89,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22009940,\"nice\":14030,\"sys\":2898980,\"idle\":1754237440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22029670,\"nice\":13850,\"sys\":2907260,\"idle\":1753938060,\"irq\":0}}],\"eventLoopStats\":{\"min\":263,\"max\":30029,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:49:31.409559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963771409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839429120,\"uptime\":1783499.89,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22009940,\"nice\":14030,\"sys\":2898980,\"idle\":1754237440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22029670,\"nice\":13850,\"sys\":2907260,\"idle\":1753938060,\"irq\":0}}],\"eventLoopStats\":{\"min\":263,\"max\":30029,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e588dac6-bbbc-472d-b268-9a3104b8744f", "x-request-start": "1741963771823" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963771409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839429120,\"uptime\":1783499.89,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22009940,\"nice\":14030,\"sys\":2898980,\"idle\":1754237440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22029670,\"nice\":13850,\"sys\":2907260,\"idle\":1753938060,\"irq\":0}}],\"eventLoopStats\":{\"min\":263,\"max\":30029,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:49:31.409559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963771409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2839429120,\"uptime\":1783499.89,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22009940,\"nice\":14030,\"sys\":2898980,\"idle\":1754237440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22029670,\"nice\":13850,\"sys\":2907260,\"idle\":1753938060,\"irq\":0}}],\"eventLoopStats\":{\"min\":263,\"max\":30029,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:49:31', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963771409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963771409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:49:31.409670+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963771409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e588dac6-bbbc-472d-b268-9a3104b8744f", "x-request-start": "1741963771823" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963771409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:49:31.409670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963771409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963812103,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-request correctly routed"}' escaped msg: '{"level":30,"time":1741963812103,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-request correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.345047+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963812103,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-request correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963812103, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-request correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.345047+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963812103, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-request correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812344,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963812344,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.345049+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812344,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812344, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.345049+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812344, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.345194+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.345194+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.294Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":3,\"inheritedFromTeamConfig\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"id\":\"067f10c4-62da-4a7a-9724-1dabfce98934\",\"slackChannelId\":\"C08HTQWFF8T\"},\"client\":\"icc-rule-engine\"}"}' escaped msg: '{"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.294Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":3,\"inheritedFromTeamConfig\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"id\":\"067f10c4-62da-4a7a-9724-1dabfce98934\",\"slackChannelId\":\"C08HTQWFF8T\"},\"client\":\"icc-rule-engine\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.345235+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.294Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":3,\"inheritedFromTeamConfig\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"id\":\"067f10c4-62da-4a7a-9724-1dabfce98934\",\"slackChannelId\":\"C08HTQWFF8T\"},\"client\":\"icc-rule-engine\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.294Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":3,\"inheritedFromTeamConfig\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"id\":\"067f10c4-62da-4a7a-9724-1dabfce98934\",\"slackChannelId\":\"C08HTQWFF8T\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.345235+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.294Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":3,\"inheritedFromTeamConfig\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"id\":\"067f10c4-62da-4a7a-9724-1dabfce98934\",\"slackChannelId\":\"C08HTQWFF8T\"},\"client\":\"icc-rule-engine\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' escaped msg: '{"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.345238+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.345238+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' escaped msg: '{"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.345274+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.345274+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.345395+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.345395+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-executed"}' escaped msg: '{"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-executed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.345395+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-executed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-executed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.345395+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-executed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-scheduled-activity-executed is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-scheduled-activity-executed is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.345395+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-scheduled-activity-executed is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-scheduled-activity-executed is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.345395+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-scheduled-activity-executed is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-executed correctly routed"}' escaped msg: '{"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-executed correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.543356+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963812345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-executed correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-executed correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.543356+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963812345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-executed correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.543357+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.543357+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.543688+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.543688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.534Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"id\":\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"JB Maher\",\"responderId\":\"PDPB0WI\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PDPB0WI\",\"incidentNumber\":\"14010538\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:50:12.471Z\",\"pdData\":{\"incident\":{\"incident_number\":14010538,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:50:12Z\",\"updated_at\":\"2025-03-14T14:50:12Z\",\"status\":\"triggered\",\"incident_key\":\"75e42c74c5f949bba78c10cf8146ca4e\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T14:50:12Z\",\"assignee\":{\"id\":\"PDPB0WI\",\"type\":\"user_reference\",\"summary\":\"JB Maher\",\"self\":\"https://api.pagerduty.com/users/PDPB0WI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PDPB0WI\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:50:12Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R2VO5DS3AVOV16Z1KMWIBSV22O\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:55:12Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3N8BO362D1MYN\",\"type\":\"incident\",\"summary\":\"[#14010538] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"jb.maher@salesforce.com\"}}"}' escaped msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.534Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"id\":\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"JB Maher\",\"responderId\":\"PDPB0WI\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PDPB0WI\",\"incidentNumber\":\"14010538\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:50:12.471Z\",\"pdData\":{\"incident\":{\"incident_number\":14010538,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:50:12Z\",\"updated_at\":\"2025-03-14T14:50:12Z\",\"status\":\"triggered\",\"incident_key\":\"75e42c74c5f949bba78c10cf8146ca4e\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T14:50:12Z\",\"assignee\":{\"id\":\"PDPB0WI\",\"type\":\"user_reference\",\"summary\":\"JB Maher\",\"self\":\"https://api.pagerduty.com/users/PDPB0WI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PDPB0WI\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:50:12Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R2VO5DS3AVOV16Z1KMWIBSV22O\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:55:12Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3N8BO362D1MYN\",\"type\":\"incident\",\"summary\":\"[#14010538] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"jb.maher@salesforce.com\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.543805+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.534Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"id\":\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"JB Maher\",\"responderId\":\"PDPB0WI\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PDPB0WI\",\"incidentNumber\":\"14010538\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:50:12.471Z\",\"pdData\":{\"incident\":{\"incident_number\":14010538,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:50:12Z\",\"updated_at\":\"2025-03-14T14:50:12Z\",\"status\":\"triggered\",\"incident_key\":\"75e42c74c5f949bba78c10cf8146ca4e\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T14:50:12Z\",\"assignee\":{\"id\":\"PDPB0WI\",\"type\":\"user_reference\",\"summary\":\"JB Maher\",\"self\":\"https://api.pagerduty.com/users/PDPB0WI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PDPB0WI\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:50:12Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R2VO5DS3AVOV16Z1KMWIBSV22O\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:55:12Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3N8BO362D1MYN\",\"type\":\"incident\",\"summary\":\"[#14010538] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"jb.maher@salesforce.com\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.534Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"id\":\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\",\"responderName\":\"JB Maher\",\"responderId\":\"PDPB0WI\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\",\"incidentNumber\":\"14010538\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:50:12.471Z\",\"pdData\":{\"incident\":{\"incident_number\":14010538,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:50:12Z\",\"updated_at\":\"2025-03-14T14:50:12Z\",\"status\":\"triggered\",\"incident_key\":\"75e42c74c5f949bba78c10cf8146ca4e\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T14:50:12Z\",\"assignee\":{\"id\":\"PDPB0WI\",\"type\":\"user_reference\",\"summary\":\"JB Maher\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PDPB0WI\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:50:12Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R2VO5DS3AVOV16Z1KMWIBSV22O\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/PQF6ZR5\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/PJ5CMM3\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:55:12Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3N8BO362D1MYN\",\"type\":\"incident\",\"summary\":\"[#14010538] Incident: Email as a Service Performance degradation\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q3N8BO362D1MYN\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"jb.maher@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.543805+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.534Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"id\":\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\",\"responderName\":\"JB Maher\",\"responderId\":\"PDPB0WI\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\",\"incidentNumber\":\"14010538\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:50:12.471Z\",\"pdData\":{\"incident\":{\"incident_number\":14010538,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:50:12Z\",\"updated_at\":\"2025-03-14T14:50:12Z\",\"status\":\"triggered\",\"incident_key\":\"75e42c74c5f949bba78c10cf8146ca4e\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T14:50:12Z\",\"assignee\":{\"id\":\"PDPB0WI\",\"type\":\"user_reference\",\"summary\":\"JB Maher\",\"self\":\"https:\/\/api.pagerduty.com\/users\/PDPB0WI\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:50:12Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R2VO5DS3AVOV16Z1KMWIBSV22O\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/PQF6ZR5\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/PJ5CMM3\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:55:12Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3N8BO362D1MYN\",\"type\":\"incident\",\"summary\":\"[#14010538] Incident: Email as a Service Performance degradation\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q3N8BO362D1MYN\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"jb.maher@salesforce.com\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' escaped msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.543806+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.543806+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' escaped msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.543809+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.543809+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.543895+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.543895+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response"}' escaped msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.543895+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.543895+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}' escaped msg: '{"level":30,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.543896+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-page-response is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.543896+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-page-response is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.545180+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.545180+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,53,48,58,49,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:50:12.534Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZbYAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:48:02.022Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\\\",\\\"serviceId\\\":\\\"PLSMU0R\\\",\\\"serviceName\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"serviceLink\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\",\\\"responderName\\\":\\\"JB Maher\\\",\\\"responderId\\\":\\\"PDPB0WI\\\",\\\"responderLink\\\":\\\"https://salesforce.pagerduty.com/users/PDPB0WI\\\",\\\"incidentNumber\\\":\\\"14010538\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\nPlease join the Voice Bridge and Slack Channel\\\",\\\"incidentLink\\\":\\\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:50:12.471Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010538,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"75e42c74c5f949bba78c10cf8146ca4e\\\",\\\"service\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PDPB0WI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"JB Maher\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PDPB0WI\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PDPB0WI\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"R2VO5DS3AVOV16Z1KMWIBSV22O\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"PQF6ZR5\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust - EP\\\",\\\"self\\\":\\\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"PJ5CMM3\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"CIC Communications\\\",\\\"self\\\":\\\"https://api.pagerduty.com/teams/PJ5CMM3\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/teams/PJ5CMM3\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:55:12Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q3N8BO362D1MYN\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010538] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\nPlease join the Voice Bridge and Slack Channel\\\"}}},\\\"responderEmail\\\":\\\"jb.maher@salesforce.com\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:50:12.534Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"' escaped msg: '{"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,53,48,58,49,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:50:12.534Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZbYAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:48:02.022Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\\\",\\\"serviceId\\\":\\\"PLSMU0R\\\",\\\"serviceName\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"serviceLink\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\",\\\"responderName\\\":\\\"JB Maher\\\",\\\"responderId\\\":\\\"PDPB0WI\\\",\\\"responderLink\\\":\\\"https://salesforce.pagerduty.com/users/PDPB0WI\\\",\\\"incidentNumber\\\":\\\"14010538\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\nPlease join the Voice Bridge and Slack Channel\\\",\\\"incidentLink\\\":\\\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:50:12.471Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010538,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"75e42c74c5f949bba78c10cf8146ca4e\\\",\\\"service\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PDPB0WI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"JB Maher\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PDPB0WI\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PDPB0WI\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"R2VO5DS3AVOV16Z1KMWIBSV22O\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"PQF6ZR5\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust - EP\\\",\\\"self\\\":\\\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"PJ5CMM3\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"CIC Communications\\\",\\\"self\\\":\\\"https://api.pagerduty.com/teams/PJ5CMM3\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/teams/PJ5CMM3\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:55:12Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q3N8BO362D1MYN\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010538] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\nPlease join the Voice Bridge and Slack Channel\\\"}}},\\\"responderEmail\\\":\\\"jb.maher@salesforce.com\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:50:12.534Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.545203+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,53,48,58,49,50,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T14:50:12.534Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZbYAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:48:02.022Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\\\",\\\"serviceId\\\":\\\"PLSMU0R\\\",\\\"serviceName\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"serviceLink\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\",\\\"responderName\\\":\\\"JB Maher\\\",\\\"responderId\\\":\\\"PDPB0WI\\\",\\\"responderLink\\\":\\\"https://salesforce.pagerduty.com/users/PDPB0WI\\\",\\\"incidentNumber\\\":\\\"14010538\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\nPlease join the Voice Bridge and Slack Channel\\\",\\\"incidentLink\\\":\\\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:50:12.471Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010538,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"75e42c74c5f949bba78c10cf8146ca4e\\\",\\\"service\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PDPB0WI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"JB Maher\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/PDPB0WI\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/PDPB0WI\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"R2VO5DS3AVOV16Z1KMWIBSV22O\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"PQF6ZR5\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust - EP\\\",\\\"self\\\":\\\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"PJ5CMM3\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"CIC Communications\\\",\\\"self\\\":\\\"https://api.pagerduty.com/teams/PJ5CMM3\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/teams/PJ5CMM3\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:55:12Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PLSMU0R\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q3N8BO362D1MYN\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010538] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\nPlease join the Voice Bridge and Slack Channel\\\"}}},\\\"responderEmail\\\":\\\"jb.maher@salesforce.com\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T14:50:12.534Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741963812545,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,53,48,58,49,50,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,111,110,45,99,97,108,108]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:50:12.534Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"incidentcommandcenter@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommandCenter\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005AH000000HtZbYAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"NOT_FOUND_SFDC\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"sam.anderson@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"sam.anderson@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-02-03T22:47:36.603Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-02-03T22:47:36.603Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"CP SRE Incident\\\\\\\\n\\\\\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T14:37:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:48:02.022Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\\\\\\\",\\\\\\\"serviceId\\\\\\\":\\\\\\\"PLSMU0R\\\\\\\",\\\\\\\"serviceName\\\\\\\":\\\\\\\"CIC Comms - Trust Assistance\\\\\\\",\\\\\\\"serviceLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\\\\\",\\\\\\\"responderName\\\\\\\":\\\\\\\"JB Maher\\\\\\\",\\\\\\\"responderId\\\\\\\":\\\\\\\"PDPB0WI\\\\\\\",\\\\\\\"responderLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\\\\\\\",\\\\\\\"incidentNumber\\\\\\\":\\\\\\\"14010538\\\\\\\",\\\\\\\"incidentTitle\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"incidentDetails\\\\\\\":\\\\\\\"Please join this active incident:\\\\\\\\nTeam: Site Reliability\\\\\\\\nSubject: Email as a Service Performance degradation\\\\\\\\nSeverity: Sev1\\\\\\\\nSlack Channel: #icc-73024826\\\\\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nAdditional Joining Info: Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\\nAdditional Details: Team - Site Reliability\\\\\\\\nCase - 73024826\\\\\\\\nSeverity - Sev1\\\\\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nSlack Channel - icc-73024826\\\\\\\\nPlease join the Voice Bridge and Slack Channel\\\\\\\",\\\\\\\"incidentLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\\\\\",\\\\\\\"success\\\\\\\":true,\\\\\\\"pageTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:50:12.471Z\\\\\\\",\\\\\\\"pdData\\\\\\\":{\\\\\\\"incident\\\\\\\":{\\\\\\\"incident_number\\\\\\\":14010538,\\\\\\\"title\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"created_at\\\\\\\":\\\\\\\"2025-03-14T14:50:12Z\\\\\\\",\\\\\\\"updated_at\\\\\\\":\\\\\\\"2025-03-14T14:50:12Z\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"triggered\\\\\\\",\\\\\\\"incident_key\\\\\\\":\\\\\\\"75e42c74c5f949bba78c10cf8146ca4e\\\\\\\",\\\\\\\"service\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PLSMU0R\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"CIC Comms - Trust Assistance\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\\\\\"},\\\\\\\"assignments\\\\\\\":[{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:50:12Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PDPB0WI\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"JB Maher\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PDPB0WI\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\\\\\\\"}}],\\\\\\\"assigned_via\\\\\\\":\\\\\\\"escalation_policy\\\\\\\",\\\\\\\"last_status_change_at\\\\\\\":\\\\\\\"2025-03-14T14:50:12Z\\\\\\\",\\\\\\\"resolved_at\\\\\\\":null,\\\\\\\"first_trigger_log_entry\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"R2VO5DS3AVOV16Z1KMWIBSV22O\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"trigger_log_entry_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Triggered through the website.\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\\\\\\\"},\\\\\\\"alert_counts\\\\\\\":{\\\\\\\"all\\\\\\\":0,\\\\\\\"triggered\\\\\\\":0,\\\\\\\"resolved\\\\\\\":0},\\\\\\\"is_mergeable\\\\\\\":true,\\\\\\\"incident_type\\\\\\\":{\\\\\\\"name\\\\\\\":\\\\\\\"incident_default\\\\\\\"},\\\\\\\"escalation_policy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PQF6ZR5\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"escalation_policy_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"CIC Comms - Trust - EP\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/escalation_policies\/PQF6ZR5\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PQF6ZR5\\\\\\\"},\\\\\\\"teams\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"PJ5CMM3\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"team_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"CIC Communications\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/teams\/PJ5CMM3\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/teams\/PJ5CMM3\\\\\\\"}],\\\\\\\"impacted_services\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"PLSMU0R\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"CIC Comms - Trust Assistance\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\\\\\"}],\\\\\\\"pending_actions\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"escalate\\\\\\\",\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:55:12Z\\\\\\\"}],\\\\\\\"acknowledgements\\\\\\\":[],\\\\\\\"basic_alert_grouping\\\\\\\":null,\\\\\\\"alert_grouping\\\\\\\":null,\\\\\\\"last_status_change_by\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PLSMU0R\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"CIC Comms - Trust Assistance\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\\\\\"},\\\\\\\"priority\\\\\\\":null,\\\\\\\"incidents_responders\\\\\\\":[],\\\\\\\"responder_requests\\\\\\\":[],\\\\\\\"subscriber_requests\\\\\\\":[],\\\\\\\"urgency\\\\\\\":\\\\\\\"high\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"Q3N8BO362D1MYN\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"incident\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"[#14010538] Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\\\\\",\\\\\\\"body\\\\\\\":{\\\\\\\"details\\\\\\\":\\\\\\\"Please join this active incident:\\\\\\\\nTeam: Site Reliability\\\\\\\\nSubject: Email as a Service Performance degradation\\\\\\\\nSeverity: Sev1\\\\\\\\nSlack Channel: #icc-73024826\\\\\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nAdditional Joining Info: Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\\nAdditional Details: Team - Site Reliability\\\\\\\\nCase - 73024826\\\\\\\\nSeverity - Sev1\\\\\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nSlack Channel - icc-73024826\\\\\\\\nPlease join the Voice Bridge and Slack Channel\\\\\\\"}}},\\\\\\\"responderEmail\\\\\\\":\\\\\\\"jb.maher@salesforce.com\\\\\\\"}}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T14:50:12.534Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZbYAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.545203+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741963812545,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,52,58,53,48,58,49,50,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,111,110,45,99,97,108,108]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:50:12.534Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"incidentcommandcenter@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommandCenter\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005AH000000HtZbYAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"NOT_FOUND_SFDC\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"sam.anderson@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"sam.anderson@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-02-03T22:47:36.603Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-02-03T22:47:36.603Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"CP SRE Incident\\\\\\\\n\\\\\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T14:37:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:48:02.022Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\\\\\\\",\\\\\\\"serviceId\\\\\\\":\\\\\\\"PLSMU0R\\\\\\\",\\\\\\\"serviceName\\\\\\\":\\\\\\\"CIC Comms - Trust Assistance\\\\\\\",\\\\\\\"serviceLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\\\\\",\\\\\\\"responderName\\\\\\\":\\\\\\\"JB Maher\\\\\\\",\\\\\\\"responderId\\\\\\\":\\\\\\\"PDPB0WI\\\\\\\",\\\\\\\"responderLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\\\\\\\",\\\\\\\"incidentNumber\\\\\\\":\\\\\\\"14010538\\\\\\\",\\\\\\\"incidentTitle\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"incidentDetails\\\\\\\":\\\\\\\"Please join this active incident:\\\\\\\\nTeam: Site Reliability\\\\\\\\nSubject: Email as a Service Performance degradation\\\\\\\\nSeverity: Sev1\\\\\\\\nSlack Channel: #icc-73024826\\\\\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nAdditional Joining Info: Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\\nAdditional Details: Team - Site Reliability\\\\\\\\nCase - 73024826\\\\\\\\nSeverity - Sev1\\\\\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nSlack Channel - icc-73024826\\\\\\\\nPlease join the Voice Bridge and Slack Channel\\\\\\\",\\\\\\\"incidentLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\\\\\",\\\\\\\"success\\\\\\\":true,\\\\\\\"pageTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:50:12.471Z\\\\\\\",\\\\\\\"pdData\\\\\\\":{\\\\\\\"incident\\\\\\\":{\\\\\\\"incident_number\\\\\\\":14010538,\\\\\\\"title\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"created_at\\\\\\\":\\\\\\\"2025-03-14T14:50:12Z\\\\\\\",\\\\\\\"updated_at\\\\\\\":\\\\\\\"2025-03-14T14:50:12Z\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"triggered\\\\\\\",\\\\\\\"incident_key\\\\\\\":\\\\\\\"75e42c74c5f949bba78c10cf8146ca4e\\\\\\\",\\\\\\\"service\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PLSMU0R\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"CIC Comms - Trust Assistance\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\\\\\"},\\\\\\\"assignments\\\\\\\":[{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:50:12Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PDPB0WI\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"JB Maher\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/PDPB0WI\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\\\\\\\"}}],\\\\\\\"assigned_via\\\\\\\":\\\\\\\"escalation_policy\\\\\\\",\\\\\\\"last_status_change_at\\\\\\\":\\\\\\\"2025-03-14T14:50:12Z\\\\\\\",\\\\\\\"resolved_at\\\\\\\":null,\\\\\\\"first_trigger_log_entry\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"R2VO5DS3AVOV16Z1KMWIBSV22O\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"trigger_log_entry_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Triggered through the website.\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\\\\\\\"},\\\\\\\"alert_counts\\\\\\\":{\\\\\\\"all\\\\\\\":0,\\\\\\\"triggered\\\\\\\":0,\\\\\\\"resolved\\\\\\\":0},\\\\\\\"is_mergeable\\\\\\\":true,\\\\\\\"incident_type\\\\\\\":{\\\\\\\"name\\\\\\\":\\\\\\\"incident_default\\\\\\\"},\\\\\\\"escalation_policy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PQF6ZR5\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"escalation_policy_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"CIC Comms - Trust - EP\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/escalation_policies\/PQF6ZR5\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PQF6ZR5\\\\\\\"},\\\\\\\"teams\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"PJ5CMM3\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"team_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"CIC Communications\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/teams\/PJ5CMM3\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/teams\/PJ5CMM3\\\\\\\"}],\\\\\\\"impacted_services\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"PLSMU0R\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"CIC Comms - Trust Assistance\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\\\\\"}],\\\\\\\"pending_actions\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"escalate\\\\\\\",\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T14:55:12Z\\\\\\\"}],\\\\\\\"acknowledgements\\\\\\\":[],\\\\\\\"basic_alert_grouping\\\\\\\":null,\\\\\\\"alert_grouping\\\\\\\":null,\\\\\\\"last_status_change_by\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PLSMU0R\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"CIC Comms - Trust Assistance\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\\\\\"},\\\\\\\"priority\\\\\\\":null,\\\\\\\"incidents_responders\\\\\\\":[],\\\\\\\"responder_requests\\\\\\\":[],\\\\\\\"subscriber_requests\\\\\\\":[],\\\\\\\"urgency\\\\\\\":\\\\\\\"high\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"Q3N8BO362D1MYN\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"incident\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"[#14010538] Incident: Email as a Service Performance degradation\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\\\\\",\\\\\\\"body\\\\\\\":{\\\\\\\"details\\\\\\\":\\\\\\\"Please join this active incident:\\\\\\\\nTeam: Site Reliability\\\\\\\\nSubject: Email as a Service Performance degradation\\\\\\\\nSeverity: Sev1\\\\\\\\nSlack Channel: #icc-73024826\\\\\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nAdditional Joining Info: Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\\nAdditional Details: Team - Site Reliability\\\\\\\\nCase - 73024826\\\\\\\\nSeverity - Sev1\\\\\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nSlack Channel - icc-73024826\\\\\\\\nPlease join the Voice Bridge and Slack Channel\\\\\\\"}}},\\\\\\\"responderEmail\\\\\\\":\\\\\\\"jb.maher@salesforce.com\\\\\\\"}}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T14:50:12.534Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZbYAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: 'scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"id\":\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"JB Maher\",\"responderId\":\"PDPB0WI\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PDPB0WI\",\"incidentNumber\":\"14010538\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:50:12.471Z\",\"pdData\":{\"incident\":{\"incident_number\":14010538,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:50:12Z\",\"updated_at\":\"2025-03-14T14:50:12Z\",\"status\":\"triggered\",\"incident_key\":\"75e42c74c5f949bba78c10cf8146ca4e\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T14:50:12Z\",\"assignee\":{\"id\":\"PDPB0WI\",\"type\":\"user_reference\",\"summary\":\"JB Maher\",\"self\":\"https://api.pagerduty.com/users/PDPB0WI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PDPB0WI\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:50:12Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R2VO5DS3AVOV16Z1KMWIBSV22O\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:55:12Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3N8BO362D1MYN\",\"type\":\"incident\",\"summary\":\"[#14010538] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"jb.maher@salesforce.com\"}},\"encoder\":\"json\",\"eventType\":\"icc-page-response\",\"payload\":{\"createdAt\":\"2025-03-14T14:50:12.534Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"id\":\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"JB Maher\",\"responderId\":\"PDPB0WI\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PDPB0WI\",\"incidentNumber\":\"14010538\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:50:12.471Z\",\"pdData\":{\"incident\":{\"incident_number\":14010538,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:50:12Z\",\"updated_at\":\"2025-03-14T14:50:12Z\",\"status\":\"triggered\",\"incident_key\":\"75e42c74c5f949bba78c10cf8146ca4e\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T14:50:12Z\",\"assignee\":{\"id\":\"PDPB0WI\",\"type\":\"user_reference\",\"summary\":\"JB Maher\",\"self\":\"https://api.pagerduty.com/users/PDPB0WI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PDPB0WI\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:50:12Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R2VO5DS3AVOV16Z1KMWIBSV22O\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_' escaped msg: 'scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"id\":\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"JB Maher\",\"responderId\":\"PDPB0WI\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PDPB0WI\",\"incidentNumber\":\"14010538\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:50:12.471Z\",\"pdData\":{\"incident\":{\"incident_number\":14010538,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:50:12Z\",\"updated_at\":\"2025-03-14T14:50:12Z\",\"status\":\"triggered\",\"incident_key\":\"75e42c74c5f949bba78c10cf8146ca4e\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T14:50:12Z\",\"assignee\":{\"id\":\"PDPB0WI\",\"type\":\"user_reference\",\"summary\":\"JB Maher\",\"self\":\"https://api.pagerduty.com/users/PDPB0WI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PDPB0WI\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:50:12Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R2VO5DS3AVOV16Z1KMWIBSV22O\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:55:12Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3N8BO362D1MYN\",\"type\":\"incident\",\"summary\":\"[#14010538] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"jb.maher@salesforce.com\"}},\"encoder\":\"json\",\"eventType\":\"icc-page-response\",\"payload\":{\"createdAt\":\"2025-03-14T14:50:12.534Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"id\":\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"JB Maher\",\"responderId\":\"PDPB0WI\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PDPB0WI\",\"incidentNumber\":\"14010538\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:50:12.471Z\",\"pdData\":{\"incident\":{\"incident_number\":14010538,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:50:12Z\",\"updated_at\":\"2025-03-14T14:50:12Z\",\"status\":\"triggered\",\"incident_key\":\"75e42c74c5f949bba78c10cf8146ca4e\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T14:50:12Z\",\"assignee\":{\"id\":\"PDPB0WI\",\"type\":\"user_reference\",\"summary\":\"JB Maher\",\"self\":\"https://api.pagerduty.com/users/PDPB0WI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PDPB0WI\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:50:12Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R2VO5DS3AVOV16Z1KMWIBSV22O\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.545203+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"id\":\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"JB Maher\",\"responderId\":\"PDPB0WI\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PDPB0WI\",\"incidentNumber\":\"14010538\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:50:12.471Z\",\"pdData\":{\"incident\":{\"incident_number\":14010538,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:50:12Z\",\"updated_at\":\"2025-03-14T14:50:12Z\",\"status\":\"triggered\",\"incident_key\":\"75e42c74c5f949bba78c10cf8146ca4e\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T14:50:12Z\",\"assignee\":{\"id\":\"PDPB0WI\",\"type\":\"user_reference\",\"summary\":\"JB Maher\",\"self\":\"https://api.pagerduty.com/users/PDPB0WI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PDPB0WI\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:50:12Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R2VO5DS3AVOV16Z1KMWIBSV22O\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:55:12Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3N8BO362D1MYN\",\"type\":\"incident\",\"summary\":\"[#14010538] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"jb.maher@salesforce.com\"}},\"encoder\":\"json\",\"eventType\":\"icc-page-response\",\"payload\":{\"createdAt\":\"2025-03-14T14:50:12.534Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"id\":\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\",\"serviceId\":\"PLSMU0R\",\"serviceName\":\"CIC Comms - Trust Assistance\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\",\"responderName\":\"JB Maher\",\"responderId\":\"PDPB0WI\",\"responderLink\":\"https://salesforce.pagerduty.com/users/PDPB0WI\",\"incidentNumber\":\"14010538\",\"incidentTitle\":\"Incident: Email as a Service Performance degradation\",\"incidentDetails\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"success\":true,\"pageTimestamp\":\"2025-03-14T14:50:12.471Z\",\"pdData\":{\"incident\":{\"incident_number\":14010538,\"title\":\"Incident: Email as a Service Performance degradation\",\"description\":\"Incident: Email as a Service Performance degradation\",\"created_at\":\"2025-03-14T14:50:12Z\",\"updated_at\":\"2025-03-14T14:50:12Z\",\"status\":\"triggered\",\"incident_key\":\"75e42c74c5f949bba78c10cf8146ca4e\",\"service\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"assignments\":[{\"at\":\"2025-03-14T14:50:12Z\",\"assignee\":{\"id\":\"PDPB0WI\",\"type\":\"user_reference\",\"summary\":\"JB Maher\",\"self\":\"https://api.pagerduty.com/users/PDPB0WI\",\"html_url\":\"https://salesforce.pagerduty.com/users/PDPB0WI\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T14:50:12Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"R2VO5DS3AVOV16Z1KMWIBSV22O\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN/log_entries/R2VO5DS3AVOV16Z1KMWIBSV22O\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"PQF6ZR5\",\"type\":\"escalation_' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:48:02.022Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\\\",\\\"serviceId\\\":\\\"PLSMU0R\\\",\\\"serviceName\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\",\\\"responderName\\\":\\\"JB Maher\\\",\\\"responderId\\\":\\\"PDPB0WI\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\\\",\\\"incidentNumber\\\":\\\"14010538\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\nPlease join the Voice Bridge and Slack Channel\\\",\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:50:12.471Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010538,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"75e42c74c5f949bba78c10cf8146ca4e\\\",\\\"service\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PDPB0WI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"JB Maher\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PDPB0WI\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"R2VO5DS3AVOV16Z1KMWIBSV22O\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"PQF6ZR5\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust - EP\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/escalation_policies\/PQF6ZR5\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PQF6ZR5\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"PJ5CMM3\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"CIC Communications\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/teams\/PJ5CMM3\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/teams\/PJ5CMM3\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:55:12Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q3N8BO362D1MYN\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010538] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\nPlease join the Voice Bridge and Slack Channel\\\"}}},\\\"responderEmail\\\":\\\"jb.maher@salesforce.com\\\"}},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-page-response\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T14:50:12.534Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZbYAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:48:02.022Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"70f2d2f7-74e0-4b24-8bb6-38d8e6029db2\\\",\\\"serviceId\\\":\\\"PLSMU0R\\\",\\\"serviceName\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\",\\\"responderName\\\":\\\"JB Maher\\\",\\\"responderId\\\":\\\"PDPB0WI\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\\\",\\\"incidentNumber\\\":\\\"14010538\\\",\\\"incidentTitle\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\nPlease join the Voice Bridge and Slack Channel\\\",\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T14:50:12.471Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14010538,\\\"title\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Incident: Email as a Service Performance degradation\\\",\\\"created_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"updated_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"75e42c74c5f949bba78c10cf8146ca4e\\\",\\\"service\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"PDPB0WI\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"JB Maher\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/PDPB0WI\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/PDPB0WI\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T14:50:12Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"R2VO5DS3AVOV16Z1KMWIBSV22O\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\/log_entries\/R2VO5DS3AVOV16Z1KMWIBSV22O\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"PQF6ZR5\\\",\\\"type\\\":\\\"escalation_", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.545203+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: 'policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:55:12Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3N8BO362D1MYN\",\"type\":\"incident\",\"summary\":\"[#14010538] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"jb.maher@salesforce.com\"}}}"}' escaped msg: 'policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:55:12Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3N8BO362D1MYN\",\"type\":\"incident\",\"summary\":\"[#14010538] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"jb.maher@salesforce.com\"}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.545203+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - policy_reference\",\"summary\":\"CIC Comms - Trust - EP\",\"self\":\"https://api.pagerduty.com/escalation_policies/PQF6ZR5\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/PQF6ZR5\"},\"teams\":[{\"id\":\"PJ5CMM3\",\"type\":\"team_reference\",\"summary\":\"CIC Communications\",\"self\":\"https://api.pagerduty.com/teams/PJ5CMM3\",\"html_url\":\"https://salesforce.pagerduty.com/teams/PJ5CMM3\"}],\"impacted_services\":[{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T14:55:12Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PLSMU0R\",\"type\":\"service_reference\",\"summary\":\"CIC Comms - Trust Assistance\",\"self\":\"https://api.pagerduty.com/services/PLSMU0R\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PLSMU0R\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q3N8BO362D1MYN\",\"type\":\"incident\",\"summary\":\"[#14010538] Incident: Email as a Service Performance degradation\",\"self\":\"https://api.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q3N8BO362D1MYN\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: Site Reliability\\nSubject: Email as a Service Performance degradation\\nSeverity: Sev1\\nSlack Channel: #icc-73024826\\nBridge URL: https://meet.google.com/pjd-dhuc-ufx\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\\nAdditional Details: Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\nPlease join the Voice Bridge and Slack Channel\"}}},\"responderEmail\":\"jb.maher@salesforce.com\"}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "policy_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust - EP\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/escalation_policies\/PQF6ZR5\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/PQF6ZR5\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"PJ5CMM3\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"CIC Communications\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/teams\/PJ5CMM3\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/teams\/PJ5CMM3\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T14:55:12Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PLSMU0R\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"CIC Comms - Trust Assistance\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PLSMU0R\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PLSMU0R\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q3N8BO362D1MYN\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14010538] Incident: Email as a Service Performance degradation\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q3N8BO362D1MYN\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: Site Reliability\\\\nSubject: Email as a Service Performance degradation\\\\nSeverity: Sev1\\\\nSlack Channel: #icc-73024826\\\\nBridge URL: https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\\nAdditional Details: Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\nPlease join the Voice Bridge and Slack Channel\\\"}}},\\\"responderEmail\\\":\\\"jb.maher@salesforce.com\\\"}}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.545203+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.545204+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.545204+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.545204+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-page-response and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.545204+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-page-response and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.577047+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handlePageResponse for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.577047+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handlePageResponse for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812576,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963812576,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.577048+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812576,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812576, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.577048+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812576, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.577167+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.577167+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.569Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"users\":[\"U02J48SHPQA\"]}}"}' escaped msg: '{"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.569Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"users\":[\"U02J48SHPQA\"]}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.577183+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.569Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"users\":[\"U02J48SHPQA\"]}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.569Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"users\":[\"U02J48SHPQA\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.577183+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:12.569Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"users\":[\"U02J48SHPQA\"]}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.577215+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.577215+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.577255+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.577255+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.577336+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.577336+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users"}' escaped msg: '{"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.577350+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.577350+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-slack-channel-invite-users" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:12', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:12.577350+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963812577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c1f60a98-47e2-41bf-bc15-ea7b63dd689e", "x-request-start": "1741963812755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-slack-channel-invite-users is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:12.577350+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963812577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-slack-channel-invite-users is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:13', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963812861,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741963812861,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:13.153000+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963812861,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "59dd4bd8-ce30-4fa0-8b48-56e8e3aa6cbd", "x-request-start": "1741963813432" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963812861, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleInternalCommsRequest for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:13.153000+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963812861, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleInternalCommsRequest for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:13', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963813152,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response correctly routed"}' escaped msg: '{"level":30,"time":1741963813152,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:13.153003+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963813152,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "59dd4bd8-ce30-4fa0-8b48-56e8e3aa6cbd", "x-request-start": "1741963813432" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963813152, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:13.153003+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963813152, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-page-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963813481,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed"}' escaped msg: '{"level":30,"time":1741963813481,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:24.059518+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963813481,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "446041b6-434c-4ee4-83bd-8a14f9f0b3d3", "x-request-start": "1741963824341" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963813481, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:24.059518+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963813481, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:24.059522+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "446041b6-434c-4ee4-83bd-8a14f9f0b3d3", "x-request-start": "1741963824341" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:24.059522+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:24.059782+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "446041b6-434c-4ee4-83bd-8a14f9f0b3d3", "x-request-start": "1741963824341" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:24.059782+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:24.050Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"be37c7b8-4905-4f7d-a738-7ce50207447c\",\"sequenceNumber\":2}}"}' escaped msg: '{"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:24.050Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"be37c7b8-4905-4f7d-a738-7ce50207447c\",\"sequenceNumber\":2}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:24.059866+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:24.050Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"be37c7b8-4905-4f7d-a738-7ce50207447c\",\"sequenceNumber\":2}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "446041b6-434c-4ee4-83bd-8a14f9f0b3d3", "x-request-start": "1741963824341" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:24.050Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"be37c7b8-4905-4f7d-a738-7ce50207447c\",\"sequenceNumber\":2}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:24.059866+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T14:50:24.050Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:48:02.022Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"be37c7b8-4905-4f7d-a738-7ce50207447c\",\"sequenceNumber\":2}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:24.059867+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "446041b6-434c-4ee4-83bd-8a14f9f0b3d3", "x-request-start": "1741963824341" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:24.059867+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:24.059896+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "446041b6-434c-4ee4-83bd-8a14f9f0b3d3", "x-request-start": "1741963824341" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:24.059896+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:24.060013+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "446041b6-434c-4ee4-83bd-8a14f9f0b3d3", "x-request-start": "1741963824341" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:24.060013+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' escaped msg: '{"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:24.060014+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "446041b6-434c-4ee4-83bd-8a14f9f0b3d3", "x-request-start": "1741963824341" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:24.060014+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:50:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T14:50:24.060014+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963824059,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "446041b6-434c-4ee4-83bd-8a14f9f0b3d3", "x-request-start": "1741963824341" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:50:24.060014+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963824059, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:51:31', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741963891417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833391616,\"uptime\":1783619.89,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22011080,\"nice\":14030,\"sys\":2899090,\"idle\":1754355880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22030660,\"nice\":13850,\"sys\":2907370,\"idle\":1754056650,\"irq\":0}}],\"eventLoopStats\":{\"min\":263,\"max\":30028,\"num\":3,\"sum\":60002}}}"}' escaped msg: '{"level":20,"time":1741963891417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833391616,\"uptime\":1783619.89,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22011080,\"nice\":14030,\"sys\":2899090,\"idle\":1754355880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22030660,\"nice\":13850,\"sys\":2907370,\"idle\":1754056650,\"irq\":0}}],\"eventLoopStats\":{\"min\":263,\"max\":30028,\"num\":3,\"sum\":60002}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:51:31.417544+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741963891417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833391616,\"uptime\":1783619.89,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22011080,\"nice\":14030,\"sys\":2899090,\"idle\":1754355880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22030660,\"nice\":13850,\"sys\":2907370,\"idle\":1754056650,\"irq\":0}}],\"eventLoopStats\":{\"min\":263,\"max\":30028,\"num\":3,\"sum\":60002}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "79c73343-46d0-4184-b89c-2422aa1bad8c", "x-request-start": "1741963891850" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741963891417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833391616,\"uptime\":1783619.89,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22011080,\"nice\":14030,\"sys\":2899090,\"idle\":1754355880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22030660,\"nice\":13850,\"sys\":2907370,\"idle\":1754056650,\"irq\":0}}],\"eventLoopStats\":{\"min\":263,\"max\":30028,\"num\":3,\"sum\":60002}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:51:31.417544+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741963891417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833391616,\"uptime\":1783619.89,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22011080,\"nice\":14030,\"sys\":2899090,\"idle\":1754355880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22030660,\"nice\":13850,\"sys\":2907370,\"idle\":1754056650,\"irq\":0}}],\"eventLoopStats\":{\"min\":263,\"max\":30028,\"num\":3,\"sum\":60002}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:51:31', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741963891417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741963891417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:51:31.417659+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741963891417,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "79c73343-46d0-4184-b89c-2422aa1bad8c", "x-request-start": "1741963891850" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741963891417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:51:31.417659+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741963891417, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:55:13', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964113604,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741964113604,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:55:13.604757+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964113604,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3ba45edb-5908-49d9-a57f-fa47608832b2", "x-request-start": "1741964114024" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964113604, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:55:13.604757+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964113604, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:55:13', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964113606,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741964113606,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:55:13.606337+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964113606,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3ba45edb-5908-49d9-a57f-fa47608832b2", "x-request-start": "1741964114024" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964113606, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:55:13.606337+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964113606, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:55:31', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741964131493,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834411520,\"uptime\":1783859.97,\"totalMem\":4018159616,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22013430,\"nice\":14030,\"sys\":2899380,\"idle\":1754593020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22032450,\"nice\":13850,\"sys\":2907670,\"idle\":1754294090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60005}}}"}' escaped msg: '{"level":20,"time":1741964131493,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834411520,\"uptime\":1783859.97,\"totalMem\":4018159616,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22013430,\"nice\":14030,\"sys\":2899380,\"idle\":1754593020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22032450,\"nice\":13850,\"sys\":2907670,\"idle\":1754294090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60005}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:55:31.493577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741964131493,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834411520,\"uptime\":1783859.97,\"totalMem\":4018159616,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22013430,\"nice\":14030,\"sys\":2899380,\"idle\":1754593020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22032450,\"nice\":13850,\"sys\":2907670,\"idle\":1754294090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60005}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c67fa86b-3b9d-46c3-856c-62175160a722", "x-request-start": "1741964131926" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741964131493, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834411520,\"uptime\":1783859.97,\"totalMem\":4018159616,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22013430,\"nice\":14030,\"sys\":2899380,\"idle\":1754593020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22032450,\"nice\":13850,\"sys\":2907670,\"idle\":1754294090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60005}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:55:31.493577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741964131493, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2834411520,\"uptime\":1783859.97,\"totalMem\":4018159616,\"loadavg\":[0.04,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22013430,\"nice\":14030,\"sys\":2899380,\"idle\":1754593020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22032450,\"nice\":13850,\"sys\":2907670,\"idle\":1754294090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60005}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 14:55:31', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964131493,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741964131493,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T14:55:31.493629+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964131493,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c67fa86b-3b9d-46c3-856c-62175160a722", "x-request-start": "1741964131926" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964131493, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T14:55:31.493629+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964131493, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:49', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:49.939241+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fe155990-4448-4db6-acba-2688707d06a0", "x-request-start": "1741964690347" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:49.939241+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:49', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:04:49.930Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"33fa7292-7329-4592-b91e-2c49787194e3\",\"sequenceNumber\":3}}"}' escaped msg: '{"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:04:49.930Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"33fa7292-7329-4592-b91e-2c49787194e3\",\"sequenceNumber\":3}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:49.939313+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:04:49.930Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"33fa7292-7329-4592-b91e-2c49787194e3\",\"sequenceNumber\":3}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fe155990-4448-4db6-acba-2688707d06a0", "x-request-start": "1741964690347" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:04:49.930Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"33fa7292-7329-4592-b91e-2c49787194e3\",\"sequenceNumber\":3}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:49.939313+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:04:49.930Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C05U9CBHX8D\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"},{\"notification\":\"C05T2A3C319\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"33fa7292-7329-4592-b91e-2c49787194e3\",\"sequenceNumber\":3}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:49', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:49.939314+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fe155990-4448-4db6-acba-2688707d06a0", "x-request-start": "1741964690347" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:49.939314+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:49', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:49.939364+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fe155990-4448-4db6-acba-2688707d06a0", "x-request-start": "1741964690347" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:49.939364+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:49', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:49.939447+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fe155990-4448-4db6-acba-2688707d06a0", "x-request-start": "1741964690347" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:49.939447+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:49', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741964689938,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741964689938,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:49.939466+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741964689938,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fe155990-4448-4db6-acba-2688707d06a0", "x-request-start": "1741964690347" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741964689938, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:49.939466+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741964689938, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:49', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' escaped msg: '{"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:49.939466+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fe155990-4448-4db6-acba-2688707d06a0", "x-request-start": "1741964690347" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:49.939466+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:49', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:49.939467+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fe155990-4448-4db6-acba-2688707d06a0", "x-request-start": "1741964690347" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:49.939467+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:49', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed"}' escaped msg: '{"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:49.939467+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964689939,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fe155990-4448-4db6-acba-2688707d06a0", "x-request-start": "1741964690347" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:49.939467+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964689939, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:57', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964697206,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages Adding Slack messages to docId HKIAAAhQqCq..."}' escaped msg: '{"level":30,"time":1741964697206,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages Adding Slack messages to docId HKIAAAhQqCq..."}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:57.790122+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964697206,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages Adding Slack messages to docId HKIAAAhQqCq..."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "3", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fbf637fa-7cbc-4a42-a2b5-00161d8b8cd1", "x-request-start": "1741964698071" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964697206, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "exportSlackMessages Adding Slack messages to docId HKIAAAhQqCq..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:57.790122+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964697206, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "exportSlackMessages Adding Slack messages to docId HKIAAAhQqCq..." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:57', STRUCTURED-DATA: '-', msg: '{"level":40,"time":1741964697789,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"message":"Request failed with status code 404","name":"AxiosError","config":{"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false},"transformRequest":[null],"transformResponse":[null],"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"env":{},"headers":{"Accept":"application/json, text/plain, */*","Authorization":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4","User-Agent":"axios/0.27.2"},"method":"get","url":"https://icc-rest-production.herokuapp.com/api/v1/users/slack/U02Q288NF7W"},"code":"ERR_BAD_REQUEST","status":404},"msg":"ICC-Rest has not returned user from Slack Id"}' escaped msg: '{"level":40,"time":1741964697789,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"message":"Request failed with status code 404","name":"AxiosError","config":{"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false},"transformRequest":[null],"transformResponse":[null],"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"env":{},"headers":{"Accept":"application/json, text/plain, */*","Authorization":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4","User-Agent":"axios/0.27.2"},"method":"get","url":"https://icc-rest-production.herokuapp.com/api/v1/users/slack/U02Q288NF7W"},"code":"ERR_BAD_REQUEST","status":404},"msg":"ICC-Rest has not returned user from Slack Id"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:57.790131+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":40,"time":1741964697789,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"message":"Request failed with status code 404","name":"AxiosError","config":{"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false},"transformRequest":[null],"transformResponse":[null],"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"env":{},"headers":{"Accept":"application/json, text/plain, */*","Authorization":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4","User-Agent":"axios/0.27.2"},"method":"get","url":"https://icc-rest-production.herokuapp.com/api/v1/users/slack/U02Q288NF7W"},"code":"ERR_BAD_REQUEST","status":404},"msg":"ICC-Rest has not returned user from Slack Id"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "3", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fbf637fa-7cbc-4a42-a2b5-00161d8b8cd1", "x-request-start": "1741964698071" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 40, "time": 1741964697789, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "message": "Request failed with status code 404", "name": "AxiosError", "config": { "transitional": { "silentJSONParsing": true, "forcedJSONParsing": true, "clarifyTimeoutError": false }, "transformRequest": [ null ], "transformResponse": [ null ], "timeout": 0, "xsrfCookieName": "XSRF-TOKEN", "xsrfHeaderName": "X-XSRF-TOKEN", "maxContentLength": -1, "maxBodyLength": -1, "env": { }, "headers": { "Accept": "application\/json, text\/plain, *\/*", "Authorization": "Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4", "User-Agent": "axios\/0.27.2" }, "method": "get", "url": "https:\/\/icc-rest-production.herokuapp.com\/api\/v1\/users\/slack\/U02Q288NF7W" }, "code": "ERR_BAD_REQUEST", "status": 404 }, "msg": "ICC-Rest has not returned user from Slack Id" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:57.790131+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 40, "time": 1741964697789, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "message": "Request failed with status code 404", "name": "AxiosError", "config": { "transitional": { "silentJSONParsing": true, "forcedJSONParsing": true, "clarifyTimeoutError": false }, "transformRequest": [ null ], "transformResponse": [ null ], "timeout": 0, "xsrfCookieName": "XSRF-TOKEN", "xsrfHeaderName": "X-XSRF-TOKEN", "maxContentLength": -1, "maxBodyLength": -1, "env": { }, "headers": { "Accept": "application\/json, text\/plain, *\/*", "Authorization": "Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4", "User-Agent": "axios\/0.27.2" }, "method": "get", "url": "https:\/\/icc-rest-production.herokuapp.com\/api\/v1\/users\/slack\/U02Q288NF7W" }, "code": "ERR_BAD_REQUEST", "status": 404 }, "msg": "ICC-Rest has not returned user from Slack Id" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:04:57', STRUCTURED-DATA: '-', msg: '{"level":40,"time":1741964697907,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"message":"Request failed with status code 404","name":"AxiosError","config":{"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false},"transformRequest":[null],"transformResponse":[null],"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"env":{},"headers":{"Accept":"application/json, text/plain, */*","Authorization":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4","User-Agent":"axios/0.27.2"},"method":"get","url":"https://icc-rest-production.herokuapp.com/api/v1/users/slack/USLACKBOT"},"code":"ERR_BAD_REQUEST","status":404},"msg":"ICC-Rest has not returned user from Slack Id"}' escaped msg: '{"level":40,"time":1741964697907,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"message":"Request failed with status code 404","name":"AxiosError","config":{"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false},"transformRequest":[null],"transformResponse":[null],"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"env":{},"headers":{"Accept":"application/json, text/plain, */*","Authorization":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4","User-Agent":"axios/0.27.2"},"method":"get","url":"https://icc-rest-production.herokuapp.com/api/v1/users/slack/USLACKBOT"},"code":"ERR_BAD_REQUEST","status":404},"msg":"ICC-Rest has not returned user from Slack Id"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:04:57.907173+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":40,"time":1741964697907,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"message":"Request failed with status code 404","name":"AxiosError","config":{"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false},"transformRequest":[null],"transformResponse":[null],"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"env":{},"headers":{"Accept":"application/json, text/plain, */*","Authorization":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4","User-Agent":"axios/0.27.2"},"method":"get","url":"https://icc-rest-production.herokuapp.com/api/v1/users/slack/USLACKBOT"},"code":"ERR_BAD_REQUEST","status":404},"msg":"ICC-Rest has not returned user from Slack Id"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "3", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fbf637fa-7cbc-4a42-a2b5-00161d8b8cd1", "x-request-start": "1741964698071" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 40, "time": 1741964697907, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "message": "Request failed with status code 404", "name": "AxiosError", "config": { "transitional": { "silentJSONParsing": true, "forcedJSONParsing": true, "clarifyTimeoutError": false }, "transformRequest": [ null ], "transformResponse": [ null ], "timeout": 0, "xsrfCookieName": "XSRF-TOKEN", "xsrfHeaderName": "X-XSRF-TOKEN", "maxContentLength": -1, "maxBodyLength": -1, "env": { }, "headers": { "Accept": "application\/json, text\/plain, *\/*", "Authorization": "Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4", "User-Agent": "axios\/0.27.2" }, "method": "get", "url": "https:\/\/icc-rest-production.herokuapp.com\/api\/v1\/users\/slack\/USLACKBOT" }, "code": "ERR_BAD_REQUEST", "status": 404 }, "msg": "ICC-Rest has not returned user from Slack Id" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:04:57.907173+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 40, "time": 1741964697907, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "message": "Request failed with status code 404", "name": "AxiosError", "config": { "transitional": { "silentJSONParsing": true, "forcedJSONParsing": true, "clarifyTimeoutError": false }, "transformRequest": [ null ], "transformResponse": [ null ], "timeout": 0, "xsrfCookieName": "XSRF-TOKEN", "xsrfHeaderName": "X-XSRF-TOKEN", "maxContentLength": -1, "maxBodyLength": -1, "env": { }, "headers": { "Accept": "application\/json, text\/plain, *\/*", "Authorization": "Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4", "User-Agent": "axios\/0.27.2" }, "method": "get", "url": "https:\/\/icc-rest-production.herokuapp.com\/api\/v1\/users\/slack\/USLACKBOT" }, "code": "ERR_BAD_REQUEST", "status": 404 }, "msg": "ICC-Rest has not returned user from Slack Id" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:05:00', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964699918,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event df21ce84-01b4-4446-88ae-963a3a99bc3a - icc-report-finished correctly routed"}' escaped msg: '{"level":30,"time":1741964699918,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event df21ce84-01b4-4446-88ae-963a3a99bc3a - icc-report-finished correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:05:00.308762+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964699918,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event df21ce84-01b4-4446-88ae-963a3a99bc3a - icc-report-finished correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7d5b2215-ba4e-4f5c-b955-d541280b9f17", "x-request-start": "1741964700591" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964699918, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event df21ce84-01b4-4446-88ae-963a3a99bc3a - icc-report-finished correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:05:00.308762+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964699918, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event df21ce84-01b4-4446-88ae-963a3a99bc3a - icc-report-finished correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:05:00', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741964700308,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741964700308,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:05:00.308765+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741964700308,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7d5b2215-ba4e-4f5c-b955-d541280b9f17", "x-request-start": "1741964700591" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741964700308, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:05:00.308765+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741964700308, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:05:00', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:05:00.309095+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7d5b2215-ba4e-4f5c-b955-d541280b9f17", "x-request-start": "1741964700591" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:05:00.309095+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:05:00', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:05:00.102Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"33fa7292-7329-4592-b91e-2c49787194e3\",\"sequenceNumber\":3}}"}' escaped msg: '{"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:05:00.102Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"33fa7292-7329-4592-b91e-2c49787194e3\",\"sequenceNumber\":3}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:05:00.309183+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:05:00.102Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"33fa7292-7329-4592-b91e-2c49787194e3\",\"sequenceNumber\":3}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7d5b2215-ba4e-4f5c-b955-d541280b9f17", "x-request-start": "1741964700591" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:05:00.102Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"33fa7292-7329-4592-b91e-2c49787194e3\",\"sequenceNumber\":3}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:05:00.309183+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:05:00.102Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"33fa7292-7329-4592-b91e-2c49787194e3\",\"sequenceNumber\":3}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:05:00', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:05:00.309186+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7d5b2215-ba4e-4f5c-b955-d541280b9f17", "x-request-start": "1741964700591" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:05:00.309186+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:05:00', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:05:00.309221+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7d5b2215-ba4e-4f5c-b955-d541280b9f17", "x-request-start": "1741964700591" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:05:00.309221+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:05:00', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:05:00.309321+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7d5b2215-ba4e-4f5c-b955-d541280b9f17", "x-request-start": "1741964700591" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:05:00.309321+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:05:00', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' escaped msg: '{"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:05:00.309339+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7d5b2215-ba4e-4f5c-b955-d541280b9f17", "x-request-start": "1741964700591" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:05:00.309339+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:05:00', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T15:05:00.309339+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741964700309,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7d5b2215-ba4e-4f5c-b955-d541280b9f17", "x-request-start": "1741964700591" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:05:00.309339+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741964700309, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:10:00', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741965000527,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741965000527,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:10:00.527176+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741965000527,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c74c6737-105d-46a1-91c5-b8bf9970b21b", "x-request-start": "1741965000946" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741965000527, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:10:00.527176+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741965000527, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:10:00', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741965000528,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741965000528,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:10:00.528572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741965000528,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c74c6737-105d-46a1-91c5-b8bf9970b21b", "x-request-start": "1741965000946" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741965000528, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:10:00.528572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741965000528, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:12:31', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741965151873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841284608,\"uptime\":1784880.35,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22021720,\"nice\":14030,\"sys\":2900650,\"idle\":1755601770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040840,\"nice\":13850,\"sys\":2908810,\"idle\":1755302450,\"irq\":0}}],\"eventLoopStats\":{\"min\":151,\"max\":30030,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741965151873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841284608,\"uptime\":1784880.35,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22021720,\"nice\":14030,\"sys\":2900650,\"idle\":1755601770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040840,\"nice\":13850,\"sys\":2908810,\"idle\":1755302450,\"irq\":0}}],\"eventLoopStats\":{\"min\":151,\"max\":30030,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:12:31.873570+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741965151873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841284608,\"uptime\":1784880.35,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22021720,\"nice\":14030,\"sys\":2900650,\"idle\":1755601770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040840,\"nice\":13850,\"sys\":2908810,\"idle\":1755302450,\"irq\":0}}],\"eventLoopStats\":{\"min\":151,\"max\":30030,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "26a30ae8-9f54-483e-bad3-329ceebd8931", "x-request-start": "1741965152289" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741965151873, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841284608,\"uptime\":1784880.35,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22021720,\"nice\":14030,\"sys\":2900650,\"idle\":1755601770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040840,\"nice\":13850,\"sys\":2908810,\"idle\":1755302450,\"irq\":0}}],\"eventLoopStats\":{\"min\":151,\"max\":30030,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:12:31.873570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741965151873, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2841284608,\"uptime\":1784880.35,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22021720,\"nice\":14030,\"sys\":2900650,\"idle\":1755601770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040840,\"nice\":13850,\"sys\":2908810,\"idle\":1755302450,\"irq\":0}}],\"eventLoopStats\":{\"min\":151,\"max\":30030,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:12:31', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741965151873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741965151873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:12:31.873649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741965151873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "26a30ae8-9f54-483e-bad3-329ceebd8931", "x-request-start": "1741965152289" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741965151873, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:12:31.873649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741965151873, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:18:31', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741965511973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831568896,\"uptime\":1785240.45,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22024770,\"nice\":14030,\"sys\":2901160,\"idle\":1755957440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22044200,\"nice\":13850,\"sys\":2909290,\"idle\":1755657920,\"irq\":0}}],\"eventLoopStats\":{\"min\":107,\"max\":30004,\"num\":3,\"sum\":60004}}}"}' escaped msg: '{"level":20,"time":1741965511973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831568896,\"uptime\":1785240.45,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22024770,\"nice\":14030,\"sys\":2901160,\"idle\":1755957440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22044200,\"nice\":13850,\"sys\":2909290,\"idle\":1755657920,\"irq\":0}}],\"eventLoopStats\":{\"min\":107,\"max\":30004,\"num\":3,\"sum\":60004}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:18:31.973548+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741965511973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831568896,\"uptime\":1785240.45,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22024770,\"nice\":14030,\"sys\":2901160,\"idle\":1755957440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22044200,\"nice\":13850,\"sys\":2909290,\"idle\":1755657920,\"irq\":0}}],\"eventLoopStats\":{\"min\":107,\"max\":30004,\"num\":3,\"sum\":60004}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8080cc06-c5bd-4934-863e-157f35b20a0e", "x-request-start": "1741965512407" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741965511973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831568896,\"uptime\":1785240.45,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22024770,\"nice\":14030,\"sys\":2901160,\"idle\":1755957440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22044200,\"nice\":13850,\"sys\":2909290,\"idle\":1755657920,\"irq\":0}}],\"eventLoopStats\":{\"min\":107,\"max\":30004,\"num\":3,\"sum\":60004}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:18:31.973548+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741965511973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831568896,\"uptime\":1785240.45,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22024770,\"nice\":14030,\"sys\":2901160,\"idle\":1755957440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22044200,\"nice\":13850,\"sys\":2909290,\"idle\":1755657920,\"irq\":0}}],\"eventLoopStats\":{\"min\":107,\"max\":30004,\"num\":3,\"sum\":60004}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:18:31', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741965511973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741965511973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:18:31.973627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741965511973,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8080cc06-c5bd-4934-863e-157f35b20a0e", "x-request-start": "1741965512407" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741965511973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:18:31.973627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741965511973, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:21:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741965692061,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844647424,\"uptime\":1785420.54,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22026150,\"nice\":14030,\"sys\":2901410,\"idle\":1756135430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22045680,\"nice\":13850,\"sys\":2909530,\"idle\":1755835750,\"irq\":0}}],\"eventLoopStats\":{\"min\":103,\"max\":30014,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741965692061,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844647424,\"uptime\":1785420.54,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22026150,\"nice\":14030,\"sys\":2901410,\"idle\":1756135430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22045680,\"nice\":13850,\"sys\":2909530,\"idle\":1755835750,\"irq\":0}}],\"eventLoopStats\":{\"min\":103,\"max\":30014,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:21:32.061576+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741965692061,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844647424,\"uptime\":1785420.54,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22026150,\"nice\":14030,\"sys\":2901410,\"idle\":1756135430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22045680,\"nice\":13850,\"sys\":2909530,\"idle\":1755835750,\"irq\":0}}],\"eventLoopStats\":{\"min\":103,\"max\":30014,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e229cbd-040c-4cf1-a737-7768323e87dc", "x-request-start": "1741965692491" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741965692061, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844647424,\"uptime\":1785420.54,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22026150,\"nice\":14030,\"sys\":2901410,\"idle\":1756135430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22045680,\"nice\":13850,\"sys\":2909530,\"idle\":1755835750,\"irq\":0}}],\"eventLoopStats\":{\"min\":103,\"max\":30014,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:21:32.061576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741965692061, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844647424,\"uptime\":1785420.54,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22026150,\"nice\":14030,\"sys\":2901410,\"idle\":1756135430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22045680,\"nice\":13850,\"sys\":2909530,\"idle\":1755835750,\"irq\":0}}],\"eventLoopStats\":{\"min\":103,\"max\":30014,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:21:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741965692061,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741965692061,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:21:32.061645+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741965692061,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e229cbd-040c-4cf1-a737-7768323e87dc", "x-request-start": "1741965692491" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741965692061, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:21:32.061645+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741965692061, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:22:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741965752073,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843947008,\"uptime\":1785480.55,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22026490,\"nice\":14030,\"sys\":2901470,\"idle\":1756194690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22046040,\"nice\":13850,\"sys\":2909580,\"idle\":1755895060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":25912,\"num\":15,\"sum\":60006}}}"}' escaped msg: '{"level":20,"time":1741965752073,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843947008,\"uptime\":1785480.55,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22026490,\"nice\":14030,\"sys\":2901470,\"idle\":1756194690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22046040,\"nice\":13850,\"sys\":2909580,\"idle\":1755895060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":25912,\"num\":15,\"sum\":60006}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:22:32.073570+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741965752073,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843947008,\"uptime\":1785480.55,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22026490,\"nice\":14030,\"sys\":2901470,\"idle\":1756194690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22046040,\"nice\":13850,\"sys\":2909580,\"idle\":1755895060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":25912,\"num\":15,\"sum\":60006}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "44276595-dcf0-408d-a6ee-8f2f289d2633", "x-request-start": "1741965752498" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741965752073, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843947008,\"uptime\":1785480.55,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22026490,\"nice\":14030,\"sys\":2901470,\"idle\":1756194690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22046040,\"nice\":13850,\"sys\":2909580,\"idle\":1755895060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":25912,\"num\":15,\"sum\":60006}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:22:32.073570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741965752073, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843947008,\"uptime\":1785480.55,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22026490,\"nice\":14030,\"sys\":2901470,\"idle\":1756194690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22046040,\"nice\":13850,\"sys\":2909580,\"idle\":1755895060,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":25912,\"num\":15,\"sum\":60006}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:22:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741965752073,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741965752073,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:22:32.073688+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741965752073,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "44276595-dcf0-408d-a6ee-8f2f289d2633", "x-request-start": "1741965752498" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741965752073, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:22:32.073688+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741965752073, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:25:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741965932125,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842558464,\"uptime\":1785660.6,\"totalMem\":4018159616,\"loadavg\":[0.1,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22027610,\"nice\":14030,\"sys\":2901620,\"idle\":1756372610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22047470,\"nice\":13850,\"sys\":2909720,\"idle\":1756072800,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30010,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741965932125,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842558464,\"uptime\":1785660.6,\"totalMem\":4018159616,\"loadavg\":[0.1,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22027610,\"nice\":14030,\"sys\":2901620,\"idle\":1756372610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22047470,\"nice\":13850,\"sys\":2909720,\"idle\":1756072800,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30010,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:25:32.125594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741965932125,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842558464,\"uptime\":1785660.6,\"totalMem\":4018159616,\"loadavg\":[0.1,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22027610,\"nice\":14030,\"sys\":2901620,\"idle\":1756372610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22047470,\"nice\":13850,\"sys\":2909720,\"idle\":1756072800,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30010,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e1853fd9-8e56-4c14-a171-59a7e74b5282", "x-request-start": "1741965932565" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741965932125, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842558464,\"uptime\":1785660.6,\"totalMem\":4018159616,\"loadavg\":[0.1,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22027610,\"nice\":14030,\"sys\":2901620,\"idle\":1756372610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22047470,\"nice\":13850,\"sys\":2909720,\"idle\":1756072800,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30010,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:25:32.125594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741965932125, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842558464,\"uptime\":1785660.6,\"totalMem\":4018159616,\"loadavg\":[0.1,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22027610,\"nice\":14030,\"sys\":2901620,\"idle\":1756372610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22047470,\"nice\":13850,\"sys\":2909720,\"idle\":1756072800,\"irq\":0}}],\"eventLoopStats\":{\"min\":109,\"max\":30010,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:25:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741965932125,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741965932125,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:25:32.125638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741965932125,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e1853fd9-8e56-4c14-a171-59a7e74b5282", "x-request-start": "1741965932565" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741965932125, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:25:32.125638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741965932125, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:29:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741966172217,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842419200,\"uptime\":1785900.69,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22029470,\"nice\":14030,\"sys\":2901850,\"idle\":1756609810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22049300,\"nice\":13850,\"sys\":2909980,\"idle\":1756310060,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30012,\"num\":3,\"sum\":60023}}}"}' escaped msg: '{"level":20,"time":1741966172217,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842419200,\"uptime\":1785900.69,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22029470,\"nice\":14030,\"sys\":2901850,\"idle\":1756609810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22049300,\"nice\":13850,\"sys\":2909980,\"idle\":1756310060,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30012,\"num\":3,\"sum\":60023}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:29:32.217576+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741966172217,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842419200,\"uptime\":1785900.69,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22029470,\"nice\":14030,\"sys\":2901850,\"idle\":1756609810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22049300,\"nice\":13850,\"sys\":2909980,\"idle\":1756310060,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30012,\"num\":3,\"sum\":60023}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "50a38396-6262-4b11-a3c1-96aafe315b1a", "x-request-start": "1741966172654" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741966172217, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842419200,\"uptime\":1785900.69,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22029470,\"nice\":14030,\"sys\":2901850,\"idle\":1756609810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22049300,\"nice\":13850,\"sys\":2909980,\"idle\":1756310060,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30012,\"num\":3,\"sum\":60023}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:29:32.217576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741966172217, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2842419200,\"uptime\":1785900.69,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22029470,\"nice\":14030,\"sys\":2901850,\"idle\":1756609810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22049300,\"nice\":13850,\"sys\":2909980,\"idle\":1756310060,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30012,\"num\":3,\"sum\":60023}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:29:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966172217,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741966172217,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:29:32.217664+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966172217,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "50a38396-6262-4b11-a3c1-96aafe315b1a", "x-request-start": "1741966172654" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966172217, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:29:32.217664+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966172217, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:32:15', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966335223,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741966335223,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:32:15.223292+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966335223,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "69b3a993-3f69-428f-a8e4-46f9b421f7ce", "x-request-start": "1741966335645" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966335223, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:32:15.223292+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966335223, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:32:15', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966335224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741966335224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:32:15.224840+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966335224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "69b3a993-3f69-428f-a8e4-46f9b421f7ce", "x-request-start": "1741966335645" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966335224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:32:15.224840+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966335224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:37:16', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966636386,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741966636386,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:37:16.386456+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966636386,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8052a885-33e1-46a9-bb8b-796fc097166c", "x-request-start": "1741966636812" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966636386, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:37:16.386456+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966636386, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:37:16', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966636387,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741966636387,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:37:16.388053+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966636387,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8052a885-33e1-46a9-bb8b-796fc097166c", "x-request-start": "1741966636812" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966636387, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:37:16.388053+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966636387, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966678863,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741966678863,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:37:58.864375+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966678863,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "53786726-1381-419f-aa7a-8eb2f640a8e8", "x-request-start": "1741966679145" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966678863, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:37:58.864375+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966678863, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:37:58.855Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f47d5642-56cd-46f3-a121-9d3453327b4f\",\"sequenceNumber\":4}}"}' escaped msg: '{"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:37:58.855Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f47d5642-56cd-46f3-a121-9d3453327b4f\",\"sequenceNumber\":4}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:37:58.864397+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:37:58.855Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f47d5642-56cd-46f3-a121-9d3453327b4f\",\"sequenceNumber\":4}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "53786726-1381-419f-aa7a-8eb2f640a8e8", "x-request-start": "1741966679145" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:37:58.855Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f47d5642-56cd-46f3-a121-9d3453327b4f\",\"sequenceNumber\":4}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:37:58.864397+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T15:37:58.855Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f47d5642-56cd-46f3-a121-9d3453327b4f\",\"sequenceNumber\":4}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:37:58.864398+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "53786726-1381-419f-aa7a-8eb2f640a8e8", "x-request-start": "1741966679145" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:37:58.864398+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:37:58.864399+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "53786726-1381-419f-aa7a-8eb2f640a8e8", "x-request-start": "1741966679145" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:37:58.864399+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:37:58.864399+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "53786726-1381-419f-aa7a-8eb2f640a8e8", "x-request-start": "1741966679145" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:37:58.864399+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741966678863,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741966678863,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:37:58.864400+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741966678863,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "53786726-1381-419f-aa7a-8eb2f640a8e8", "x-request-start": "1741966679145" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741966678863, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:37:58.864400+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741966678863, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' escaped msg: '{"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:37:58.864400+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "53786726-1381-419f-aa7a-8eb2f640a8e8", "x-request-start": "1741966679145" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:37:58.864400+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T15:37:58.864401+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "53786726-1381-419f-aa7a-8eb2f640a8e8", "x-request-start": "1741966679145" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:37:58.864401+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:37:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed"}' escaped msg: '{"level":30,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:37:58.864401+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966678864,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "53786726-1381-419f-aa7a-8eb2f640a8e8", "x-request-start": "1741966679145" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:37:58.864401+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966678864, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:40:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741966832401,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843627520,\"uptime\":1786560.88,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22035530,\"nice\":14030,\"sys\":2902520,\"idle\":1757262100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22054230,\"nice\":13850,\"sys\":2910690,\"idle\":1756962550,\"irq\":0}}],\"eventLoopStats\":{\"min\":88,\"max\":30024,\"num\":3,\"sum\":60023}}}"}' escaped msg: '{"level":20,"time":1741966832401,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843627520,\"uptime\":1786560.88,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22035530,\"nice\":14030,\"sys\":2902520,\"idle\":1757262100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22054230,\"nice\":13850,\"sys\":2910690,\"idle\":1756962550,\"irq\":0}}],\"eventLoopStats\":{\"min\":88,\"max\":30024,\"num\":3,\"sum\":60023}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:40:32.401580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741966832401,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843627520,\"uptime\":1786560.88,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22035530,\"nice\":14030,\"sys\":2902520,\"idle\":1757262100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22054230,\"nice\":13850,\"sys\":2910690,\"idle\":1756962550,\"irq\":0}}],\"eventLoopStats\":{\"min\":88,\"max\":30024,\"num\":3,\"sum\":60023}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "09db9798-02f2-4bb6-91d2-d4eb09d77314", "x-request-start": "1741966832824" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741966832401, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843627520,\"uptime\":1786560.88,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22035530,\"nice\":14030,\"sys\":2902520,\"idle\":1757262100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22054230,\"nice\":13850,\"sys\":2910690,\"idle\":1756962550,\"irq\":0}}],\"eventLoopStats\":{\"min\":88,\"max\":30024,\"num\":3,\"sum\":60023}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:40:32.401580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741966832401, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843627520,\"uptime\":1786560.88,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22035530,\"nice\":14030,\"sys\":2902520,\"idle\":1757262100,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22054230,\"nice\":13850,\"sys\":2910690,\"idle\":1756962550,\"irq\":0}}],\"eventLoopStats\":{\"min\":88,\"max\":30024,\"num\":3,\"sum\":60023}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:40:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966832401,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741966832401,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:40:32.401691+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966832401,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "09db9798-02f2-4bb6-91d2-d4eb09d77314", "x-request-start": "1741966832824" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966832401, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:40:32.401691+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966832401, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:42:49', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966969248,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741966969248,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:42:49.248925+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966969248,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d33c3f7d-824d-47b9-a9ed-f8f3aa0f9ec1", "x-request-start": "1741966969684" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966969248, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:42:49.248925+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966969248, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:42:49', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741966969250,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741966969250,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:42:49.250426+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741966969250,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d33c3f7d-824d-47b9-a9ed-f8f3aa0f9ec1", "x-request-start": "1741966969684" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741966969250, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:42:49.250426+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741966969250, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:45:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741967132521,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843922432,\"uptime\":1786861,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22038810,\"nice\":14030,\"sys\":2902830,\"idle\":1757558640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22057220,\"nice\":13850,\"sys\":2911100,\"idle\":1757259160,\"irq\":0}}],\"eventLoopStats\":{\"min\":59,\"max\":30022,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741967132521,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843922432,\"uptime\":1786861,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22038810,\"nice\":14030,\"sys\":2902830,\"idle\":1757558640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22057220,\"nice\":13850,\"sys\":2911100,\"idle\":1757259160,\"irq\":0}}],\"eventLoopStats\":{\"min\":59,\"max\":30022,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:45:32.521562+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741967132521,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843922432,\"uptime\":1786861,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22038810,\"nice\":14030,\"sys\":2902830,\"idle\":1757558640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22057220,\"nice\":13850,\"sys\":2911100,\"idle\":1757259160,\"irq\":0}}],\"eventLoopStats\":{\"min\":59,\"max\":30022,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "783bbda6-7827-46a7-b948-6e6d2adbe51d", "x-request-start": "1741967132954" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741967132521, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843922432,\"uptime\":1786861,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22038810,\"nice\":14030,\"sys\":2902830,\"idle\":1757558640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22057220,\"nice\":13850,\"sys\":2911100,\"idle\":1757259160,\"irq\":0}}],\"eventLoopStats\":{\"min\":59,\"max\":30022,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:45:32.521562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741967132521, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843922432,\"uptime\":1786861,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22038810,\"nice\":14030,\"sys\":2902830,\"idle\":1757558640,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22057220,\"nice\":13850,\"sys\":2911100,\"idle\":1757259160,\"irq\":0}}],\"eventLoopStats\":{\"min\":59,\"max\":30022,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:45:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741967132521,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741967132521,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:45:32.521628+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741967132521,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "783bbda6-7827-46a7-b948-6e6d2adbe51d", "x-request-start": "1741967132954" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741967132521, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:45:32.521628+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741967132521, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:47:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741967252557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843475968,\"uptime\":1786981.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22039700,\"nice\":14030,\"sys\":2902940,\"idle\":1757677300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058030,\"nice\":13850,\"sys\":2911240,\"idle\":1757377780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30020,\"num\":8,\"sum\":60006}}}"}' escaped msg: '{"level":20,"time":1741967252557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843475968,\"uptime\":1786981.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22039700,\"nice\":14030,\"sys\":2902940,\"idle\":1757677300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058030,\"nice\":13850,\"sys\":2911240,\"idle\":1757377780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30020,\"num\":8,\"sum\":60006}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:47:32.557578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741967252557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843475968,\"uptime\":1786981.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22039700,\"nice\":14030,\"sys\":2902940,\"idle\":1757677300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058030,\"nice\":13850,\"sys\":2911240,\"idle\":1757377780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30020,\"num\":8,\"sum\":60006}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c8edc758-5225-49ca-b2b3-7502b0f682f1", "x-request-start": "1741967252991" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741967252557, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843475968,\"uptime\":1786981.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22039700,\"nice\":14030,\"sys\":2902940,\"idle\":1757677300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058030,\"nice\":13850,\"sys\":2911240,\"idle\":1757377780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30020,\"num\":8,\"sum\":60006}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:47:32.557578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741967252557, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843475968,\"uptime\":1786981.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22039700,\"nice\":14030,\"sys\":2902940,\"idle\":1757677300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058030,\"nice\":13850,\"sys\":2911240,\"idle\":1757377780,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30020,\"num\":8,\"sum\":60006}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:47:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741967252557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741967252557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:47:32.557622+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741967252557,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c8edc758-5225-49ca-b2b3-7502b0f682f1", "x-request-start": "1741967252991" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741967252557, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:47:32.557622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741967252557, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:48:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741967312585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830921728,\"uptime\":1787041.06,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040440,\"nice\":14030,\"sys\":2903040,\"idle\":1757736240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058640,\"nice\":13850,\"sys\":2911320,\"idle\":1757436810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29970,\"num\":13,\"sum\":60021}}}"}' escaped msg: '{"level":20,"time":1741967312585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830921728,\"uptime\":1787041.06,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040440,\"nice\":14030,\"sys\":2903040,\"idle\":1757736240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058640,\"nice\":13850,\"sys\":2911320,\"idle\":1757436810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29970,\"num\":13,\"sum\":60021}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:48:32.585561+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741967312585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830921728,\"uptime\":1787041.06,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040440,\"nice\":14030,\"sys\":2903040,\"idle\":1757736240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058640,\"nice\":13850,\"sys\":2911320,\"idle\":1757436810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29970,\"num\":13,\"sum\":60021}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "170b9f18-49fb-4554-970c-a00eeb065a39", "x-request-start": "1741967313002" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741967312585, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830921728,\"uptime\":1787041.06,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040440,\"nice\":14030,\"sys\":2903040,\"idle\":1757736240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058640,\"nice\":13850,\"sys\":2911320,\"idle\":1757436810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29970,\"num\":13,\"sum\":60021}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:48:32.585561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741967312585, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830921728,\"uptime\":1787041.06,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040440,\"nice\":14030,\"sys\":2903040,\"idle\":1757736240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058640,\"nice\":13850,\"sys\":2911320,\"idle\":1757436810,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29970,\"num\":13,\"sum\":60021}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:48:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741967312585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741967312585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:48:32.585623+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741967312585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "170b9f18-49fb-4554-970c-a00eeb065a39", "x-request-start": "1741967313002" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741967312585, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:48:32.585623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741967312585, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:49:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741967372617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844422144,\"uptime\":1787101.09,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040830,\"nice\":14030,\"sys\":2903140,\"idle\":1757795500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22059030,\"nice\":13850,\"sys\":2911380,\"idle\":1757496140,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30013,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741967372617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844422144,\"uptime\":1787101.09,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040830,\"nice\":14030,\"sys\":2903140,\"idle\":1757795500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22059030,\"nice\":13850,\"sys\":2911380,\"idle\":1757496140,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30013,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:49:32.617662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741967372617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844422144,\"uptime\":1787101.09,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040830,\"nice\":14030,\"sys\":2903140,\"idle\":1757795500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22059030,\"nice\":13850,\"sys\":2911380,\"idle\":1757496140,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30013,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7d6d2533-4c12-483a-b7e8-f44e44acf2f0", "x-request-start": "1741967373037" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741967372617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844422144,\"uptime\":1787101.09,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040830,\"nice\":14030,\"sys\":2903140,\"idle\":1757795500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22059030,\"nice\":13850,\"sys\":2911380,\"idle\":1757496140,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30013,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:49:32.617662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741967372617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2844422144,\"uptime\":1787101.09,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22040830,\"nice\":14030,\"sys\":2903140,\"idle\":1757795500,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22059030,\"nice\":13850,\"sys\":2911380,\"idle\":1757496140,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30013,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:49:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741967372617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741967372617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:49:32.617711+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741967372617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7d6d2533-4c12-483a-b7e8-f44e44acf2f0", "x-request-start": "1741967373037" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741967372617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:49:32.617711+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741967372617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:51:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741967492649,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846662656,\"uptime\":1787221.12,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22041940,\"nice\":14030,\"sys\":2903330,\"idle\":1757914050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22060030,\"nice\":13850,\"sys\":2911550,\"idle\":1757614740,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30026,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741967492649,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846662656,\"uptime\":1787221.12,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22041940,\"nice\":14030,\"sys\":2903330,\"idle\":1757914050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22060030,\"nice\":13850,\"sys\":2911550,\"idle\":1757614740,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30026,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:51:32.649555+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741967492649,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846662656,\"uptime\":1787221.12,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22041940,\"nice\":14030,\"sys\":2903330,\"idle\":1757914050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22060030,\"nice\":13850,\"sys\":2911550,\"idle\":1757614740,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30026,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f251b3b9-9bb7-4078-a307-e4dfe64d258f", "x-request-start": "1741967493075" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741967492649, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846662656,\"uptime\":1787221.12,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22041940,\"nice\":14030,\"sys\":2903330,\"idle\":1757914050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22060030,\"nice\":13850,\"sys\":2911550,\"idle\":1757614740,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30026,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:51:32.649555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741967492649, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2846662656,\"uptime\":1787221.12,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22041940,\"nice\":14030,\"sys\":2903330,\"idle\":1757914050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22060030,\"nice\":13850,\"sys\":2911550,\"idle\":1757614740,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30026,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 15:51:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741967492649,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741967492649,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T15:51:32.649722+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741967492649,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f251b3b9-9bb7-4078-a307-e4dfe64d258f", "x-request-start": "1741967493075" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741967492649, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T15:51:32.649722+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741967492649, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968212829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843713536,\"uptime\":1787941.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22047700,\"nice\":14030,\"sys\":2904150,\"idle\":1758625730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066100,\"nice\":13850,\"sys\":2912330,\"idle\":1758326660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29971,\"num\":13,\"sum\":60003}}}"}' escaped msg: '{"level":20,"time":1741968212829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843713536,\"uptime\":1787941.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22047700,\"nice\":14030,\"sys\":2904150,\"idle\":1758625730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066100,\"nice\":13850,\"sys\":2912330,\"idle\":1758326660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29971,\"num\":13,\"sum\":60003}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:32.829554+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968212829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843713536,\"uptime\":1787941.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22047700,\"nice\":14030,\"sys\":2904150,\"idle\":1758625730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066100,\"nice\":13850,\"sys\":2912330,\"idle\":1758326660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29971,\"num\":13,\"sum\":60003}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e2af2827-aab6-4d34-9fe2-bcf19cdeefda", "x-request-start": "1741968213266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968212829, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843713536,\"uptime\":1787941.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22047700,\"nice\":14030,\"sys\":2904150,\"idle\":1758625730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066100,\"nice\":13850,\"sys\":2912330,\"idle\":1758326660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29971,\"num\":13,\"sum\":60003}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:32.829554+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968212829, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843713536,\"uptime\":1787941.3,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22047700,\"nice\":14030,\"sys\":2904150,\"idle\":1758625730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066100,\"nice\":13850,\"sys\":2912330,\"idle\":1758326660,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29971,\"num\":13,\"sum\":60003}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741968212829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741968212829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:32.829660+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741968212829,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e2af2827-aab6-4d34-9fe2-bcf19cdeefda", "x-request-start": "1741968213266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741968212829, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:32.829660+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741968212829, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.384140+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.384140+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:03:55.201Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]},\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:03:55.201Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]},\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.384303+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:03:55.201Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]},\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:03:55.201Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]},\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.384303+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:03:55.201Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]},\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' escaped msg: '{"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.384304+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.384304+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' escaped msg: '{"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.384352+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.384352+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.384440+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.384440+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968235383,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741968235383,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.384441+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968235383,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968235383, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.384441+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968235383, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated"}' escaped msg: '{"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.384441+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.384441+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' escaped msg: '{"level":30,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.384564+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-updated is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.384564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-updated is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.384564+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968235384,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.384564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968235384, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,48,51,58,53,53,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T16:03:55.201Z\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"name\\\":\\\"Maeve Coleman\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:58:56.178Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"description\\\":[\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null}],\\\"1\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman' escaped msg: '{"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,48,51,58,53,53,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T16:03:55.201Z\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"name\\\":\\\"Maeve Coleman\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:58:56.178Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"description\\\":[\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null}],\\\"1\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.385835+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,48,51,58,53,53,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T16:03:55.201Z\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"name\\\":\\\"Maeve Coleman\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:58:56.178Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"description\\\":[\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null}],\\\"1\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741968235385,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,48,51,58,53,53,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T16:03:55.201Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\\\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\\\\\n\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"roflaherty@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Rory\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"O'Flaherty\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000012QkyIAE\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-09-20T09:04:10.986Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-10-09T12:35:27.913Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null},{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommunicationsOfficer\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Communications Officer\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"Change\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:58:56.178Z\\\\\\\",\\\\\\\"usdResources\\\\\\\":[]},\\\\\\\"changes\\\\\\\":{\\\\\\\"description\\\\\\\":[\\\\\\\"CP SRE Incident\\\\\\\\n\\\\\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\\\\\",\\\\\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\\\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\\\\\n\\\\\\\"],\\\\\\\"roles\\\\\\\":{\\\\\\\"0\\\\\\\":[null,{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"roflaherty@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Rory\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"O'Flaherty\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000012QkyIAE\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-09-20T09:04:10.986Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-10-09T12:35:27.913Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"1\\\\\\\":[null,{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.385835+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741968235385,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,48,51,58,53,53,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T16:03:55.201Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\\\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\\\\\n\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"roflaherty@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Rory\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"O'Flaherty\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000012QkyIAE\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-09-20T09:04:10.986Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-10-09T12:35:27.913Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null},{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommunicationsOfficer\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Communications Officer\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"Change\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T14:58:56.178Z\\\\\\\",\\\\\\\"usdResources\\\\\\\":[]},\\\\\\\"changes\\\\\\\":{\\\\\\\"description\\\\\\\":[\\\\\\\"CP SRE Incident\\\\\\\\n\\\\\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\\\\\",\\\\\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\\\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\\\\\n\\\\\\\"],\\\\\\\"roles\\\\\\\":{\\\\\\\"0\\\\\\\":[null,{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"roflaherty@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Rory\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"O'Flaherty\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000012QkyIAE\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-09-20T09:04:10.986Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-10-09T12:35:27.913Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"1\\\\\\\":[null,{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}]},\\\"rootCause\\\":[\\\"\\\",\\\"Change\\\"]},\\\"requestId\\\":\\\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T16:03:55.201Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc' escaped msg: '@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}]},\\\"rootCause\\\":[\\\"\\\",\\\"Change\\\"]},\\\"requestId\\\":\\\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T16:03:55.201Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.385835+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - @salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}]},\\\"rootCause\\\":[\\\"\\\",\\\"Change\\\"]},\\\"requestId\\\":\\\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T16:03:55.201Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommunicationsOfficer\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Communications Officer\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}]},\\\\\\\"rootCause\\\\\\\":[\\\\\\\"\\\\\\\",\\\\\\\"Change\\\\\\\"]},\\\\\\\"requestId\\\\\\\":\\\\\\\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-ui\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T16:03:55.201Z\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"name\\\":\\\"Maeve Coleman\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:58:56.178Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"description\\\":[\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null}],\\\"1\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.385835+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]},\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T16:03:55.201Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"cre' escaped msg: '@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]},\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T16:03:55.201Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"cre' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.385835+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - @slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]},\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T16:03:55.201Z\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"name\":\"Maeve Coleman\",\"email\":\"maeve.coleman@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T14:58:56.178Z\",\"usdResources\":[]},\"changes\":{\"description\":[\"CP SRE Incident\\n\\nCase created using .case by @Krisztian Zsibrek in #sr\",\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null}],\"1\":[null,{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"cre' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}]},\\\"rootCause\\\":[\\\"\\\",\\\"Change\\\"]},\\\"requestId\\\":\\\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\\\",\\\"client\\\":\\\"icc-ui\\\"},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-incident-updated\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T16:03:55.201Z\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"name\\\":\\\"Maeve Coleman\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T14:58:56.178Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"description\\\":[\\\"CP SRE Incident\\\\n\\\\nCase created using .case by @Krisztian Zsibrek in #sr\\\",\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null}],\\\"1\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"cre", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.385835+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: 'atedAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]},\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}}"}' escaped msg: 'atedAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]},\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.385835+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - atedAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}]},\"rootCause\":[\"\",\"Change\"]},\"requestId\":\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\",\"client\":\"icc-ui\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "atedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}]},\\\"rootCause\\\":[\\\"\\\",\\\"Change\\\"]},\\\"requestId\\\":\\\"kg3tef-mgvnu-6riuyt-5u54b-1741968233944\\\",\\\"client\\\":\\\"icc-ui\\\"}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.385835+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.385836+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968235385, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.385836+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968235385, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.385837+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968235385, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-updated and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.385837+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968235385, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-updated and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.385837+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968235385, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentUpdated for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.385837+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968235385, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentUpdated for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info"}' escaped msg: '{"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:55.385838+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968235385,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2fa6e1fb-75d3-4e15-b344-9974d67f6d11", "x-request-start": "1741968235795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968235385, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:55.385838+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968235385, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:03:57', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968237215,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"impact\":\"FeatureDegradation\",\"impactStart\":\"2025-03-11T00:00:00.000Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core Live on Falcon\",\"roles\":{\"Incident Commander\":\"Rory O'Flaherty\",\"Incident Communications Officer\":\"Maeve Coleman\"},\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' escaped msg: '{"level":20,"time":1741968237215,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"impact\":\"FeatureDegradation\",\"impactStart\":\"2025-03-11T00:00:00.000Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core Live on Falcon\",\"roles\":{\"Incident Commander\":\"Rory O'Flaherty\",\"Incident Communications Officer\":\"Maeve Coleman\"},\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:03:57.215262+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968237215,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"impact\":\"FeatureDegradation\",\"impactStart\":\"2025-03-11T00:00:00.000Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core Live on Falcon\",\"roles\":{\"Incident Commander\":\"Rory O'Flaherty\",\"Incident Communications Officer\":\"Maeve Coleman\"},\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "1", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "268040c4-013c-4f71-81b9-2d4436d4ebe1", "x-request-start": "1741968237498" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968237215, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"impact\":\"FeatureDegradation\",\"impactStart\":\"2025-03-11T00:00:00.000Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core Live on Falcon\",\"roles\":{\"Incident Commander\":\"Rory O'Flaherty\",\"Incident Communications Officer\":\"Maeve Coleman\"},\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:03:57.215262+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968237215, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info, info: {\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseId\":\"500EE00001TtHdKYAV\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"slackChannelId\":\"C08HTQWFF8T\",\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"impact\":\"FeatureDegradation\",\"impactStart\":\"2025-03-11T00:00:00.000Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Core Live on Falcon\",\"roles\":{\"Incident Commander\":\"Rory O'Flaherty\",\"Incident Communications Officer\":\"Maeve Coleman\"},\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"origin\":\"Customer - Internal\",\"originReference\":\"Origin reference URL not found\",\"caseNumber\":\"73024826\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:04:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968272833,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843254784,\"uptime\":1788001.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22048430,\"nice\":14030,\"sys\":2904210,\"idle\":1758684930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066800,\"nice\":13850,\"sys\":2912430,\"idle\":1758385930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29974,\"num\":41,\"sum\":59984}}}"}' escaped msg: '{"level":20,"time":1741968272833,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843254784,\"uptime\":1788001.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22048430,\"nice\":14030,\"sys\":2904210,\"idle\":1758684930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066800,\"nice\":13850,\"sys\":2912430,\"idle\":1758385930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29974,\"num\":41,\"sum\":59984}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:04:32.833580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968272833,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843254784,\"uptime\":1788001.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22048430,\"nice\":14030,\"sys\":2904210,\"idle\":1758684930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066800,\"nice\":13850,\"sys\":2912430,\"idle\":1758385930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29974,\"num\":41,\"sum\":59984}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8b21b93c-5bf5-4ba8-95c8-8ddb1a904514", "x-request-start": "1741968273115" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968272833, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843254784,\"uptime\":1788001.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22048430,\"nice\":14030,\"sys\":2904210,\"idle\":1758684930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066800,\"nice\":13850,\"sys\":2912430,\"idle\":1758385930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29974,\"num\":41,\"sum\":59984}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:04:32.833580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968272833, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843254784,\"uptime\":1788001.31,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22048430,\"nice\":14030,\"sys\":2904210,\"idle\":1758684930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066800,\"nice\":13850,\"sys\":2912430,\"idle\":1758385930,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29974,\"num\":41,\"sum\":59984}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:04:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741968272833,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741968272833,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:04:32.833676+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741968272833,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8b21b93c-5bf5-4ba8-95c8-8ddb1a904514", "x-request-start": "1741968273115" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741968272833, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:04:32.833676+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741968272833, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741968239908,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' escaped msg: '{"level":30,"time":1741968239908,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.426270+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741968239908,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741968239908, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.426270+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741968239908, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968460426,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741968460426,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.426273+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968460426,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968460426, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.426273+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968460426, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.427586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.427586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev' escaped msg: '{"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.427786+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741968460427,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-common\",\"msg\":\"Kafka Consumer is returning ProcessedKafkaEvent {\\\"createdAt\\\":\\\"2025-03-14T16:07:40.295Z\\\",\\\"user\\\":{\\\"id\\\":\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\",\\\"email\\\":\\\"fhealy@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Frank Healy\\\",\\\"firstName\\\":\\\"Frank\\\",\\\"lastName\\\":\\\"Healy\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000000gywDIAQ\\\",\\\"slackUserId\\\":\\\"WC9SX6ACA\\\",\\\"createdBy\\\":\\\"fhealy@salesforce.com\\\",\\\"modifiedBy\\\":\\\"fhealy@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-01T15:03:32.629Z\\\",\\\"modifiedAt\\\":\\\"2022-06-01T15:03:32.629Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.427786+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741968460427,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-common\",\"msg\":\"Kafka Consumer is returning ProcessedKafkaEvent {\\\"createdAt\\\":\\\"2025-03-14T16:07:40.295Z\\\",\\\"user\\\":{\\\"id\\\":\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\",\\\"email\\\":\\\"fhealy@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Frank Healy\\\",\\\"firstName\\\":\\\"Frank\\\",\\\"lastName\\\":\\\"Healy\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000000gywDIAQ\\\",\\\"slackUserId\\\":\\\"WC9SX6ACA\\\",\\\"createdBy\\\":\\\"fhealy@salesforce.com\\\",\\\"modifiedBy\\\":\\\"fhealy@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-01T15:03:32.629Z\\\",\\\"modifiedAt\\\":\\\"2022-06-01T15:03:32.629Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"}"}' escaped msg: '1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.427786+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - 1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\\\",\\\"needs\\\":\\\"Info message has been posted to trust\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:37:47.574Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WGF75NAQP\\\",\\\"sentBy\\\":\\\"Maeve Coleman\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002.\\\\n\\\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\\\",\\\"actions\\\":\\\".\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:04:48.690Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"duration\\\":\\\"13 minutes\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T14:50:11.878Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"sentBy\\\":\\\"Krisztian Zsibrek\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"duration\\\":\\\"2 minutes\\\",\\\"incidentCommander\\\":\\\"Krisztian Zsibrek\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\\\",\\\"sentAt\\\":\\\"2025-03-14T14:39:06.560Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\\\",\\\"client\\\":\\\"icc-ui\\\"}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.427786+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' escaped msg: '{"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.427787+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.427787+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' escaped msg: '{"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.427825+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.427825+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.427919+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.427919+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-request"}' escaped msg: '{"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-request"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.427919+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-request"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-request" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.427919+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-internal-comms-request" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' escaped msg: '{"level":30,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.427920+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741968460427,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-internal-comms-request is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.427920+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741968460427, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-internal-comms-request is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968460428,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741968460428,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.429463+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968460428,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968460428, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.429463+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968460428, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,48,55,58,52,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T16:07:40.295Z\\\",\\\"user\\\":{\\\"id\\\":\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\",\\\"email\\\":\\\"fhealy@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Frank Healy\\\",\\\"firstName\\\":\\\"Frank\\\",\\\"lastName\\\":\\\"Healy\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000000gywDIAQ\\\",\\\"slackUserId\\\":\\\"WC9SX6ACA\\\",\\\"createdBy\\\":\\\"fhealy@salesforce.com\\\",\\\"modifiedBy\\\":\\\"fhealy@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-01T15:03:32.629Z\\\",\\\"modifiedAt\\\":\\\"2022-06-01T15:03:32.629Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUser' escaped msg: '{"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,48,55,58,52,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T16:07:40.295Z\\\",\\\"user\\\":{\\\"id\\\":\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\",\\\"email\\\":\\\"fhealy@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Frank Healy\\\",\\\"firstName\\\":\\\"Frank\\\",\\\"lastName\\\":\\\"Healy\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000000gywDIAQ\\\",\\\"slackUserId\\\":\\\"WC9SX6ACA\\\",\\\"createdBy\\\":\\\"fhealy@salesforce.com\\\",\\\"modifiedBy\\\":\\\"fhealy@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-01T15:03:32.629Z\\\",\\\"modifiedAt\\\":\\\"2022-06-01T15:03:32.629Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUser' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.429532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,48,55,58,52,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T16:07:40.295Z\\\",\\\"user\\\":{\\\"id\\\":\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\",\\\"email\\\":\\\"fhealy@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Frank Healy\\\",\\\"firstName\\\":\\\"Frank\\\",\\\"lastName\\\":\\\"Healy\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000000gywDIAQ\\\",\\\"slackUserId\\\":\\\"WC9SX6ACA\\\",\\\"createdBy\\\":\\\"fhealy@salesforce.com\\\",\\\"modifiedBy\\\":\\\"fhealy@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-01T15:03:32.629Z\\\",\\\"modifiedAt\\\":\\\"2022-06-01T15:03:32.629Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUser' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741968460429,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,48,55,58,52,48,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T16:07:40.295Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"fhealy@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Frank Healy\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Frank\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Healy\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000000gywDIAQ\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WC9SX6ACA\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"fhealy@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"fhealy@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-01T15:03:32.629Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-01T15:03:32.629Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\\\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\\\\\n\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"roflaherty@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Rory\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"O'Flaherty\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000012QkyIAE\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-09-20T09:04:10.986Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-10-09T12:35:27.913Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null},{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommunicationsOfficer\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Communications Officer\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"Change\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T16:03:59.856Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"internalComms\\\\\\\":{\\\\\\\"sequenceNumber\\\\\\\":5,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"WC9SX6ACA\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Frank Healy\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"4 days\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\\\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\\\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\\\\\n\\\\\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\\\\\",\\\\\\\"needs\\\\\\\":\\\\\\\"NEEDS Peer review of rollback is underway.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T16:07:39.706Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[],\\\\\\\"slackChannelIds\\\\\\\":[\\\\\\\"C05U9CBHX8D\\\\\\\",\\\\\\\"C05T2A3C319\\\\\\\"],\\\\\\\"emailAddresses\\\\\\\":[\\\\\\\"techcustomerescalation@salesforce.com\\\\\\\",\\\\\\\"gsm@salesforce.com\\\\\\\",\\\\\\\"sitereliability@salesforce.com\\\\\\\"]},\\\\\\\"internalCommsId\\\\\\\":\\\\\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\\\\\",\\\\\\\"allInternalCommsReport\\\\\\\":[{\\\\\\\"sequenceNumber\\\\\\\":5,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"sentBySlackUser", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.429532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741968460429,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,48,55,58,52,48,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T16:07:40.295Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"fhealy@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Frank Healy\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Frank\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Healy\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000000gywDIAQ\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WC9SX6ACA\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"fhealy@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"fhealy@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-01T15:03:32.629Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-01T15:03:32.629Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\\\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\\\\\n\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"roflaherty@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Rory\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"O'Flaherty\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000012QkyIAE\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@ui.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-09-20T09:04:10.986Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2024-10-09T12:35:27.913Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null},{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T14:47:24.212Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommunicationsOfficer\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Communications Officer\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"07002733-9906-4546-93ca-3c52b8570730\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"maeve.coleman@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B0000004thjnIAA\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-01-09T09:06:36.566Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"Change\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T16:03:59.856Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"internalComms\\\\\\\":{\\\\\\\"sequenceNumber\\\\\\\":5,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"WC9SX6ACA\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Frank Healy\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"4 days\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\\\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\\\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\\\\\n\\\\\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\\\\\",\\\\\\\"needs\\\\\\\":\\\\\\\"NEEDS Peer review of rollback is underway.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T16:07:39.706Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[],\\\\\\\"slackChannelIds\\\\\\\":[\\\\\\\"C05U9CBHX8D\\\\\\\",\\\\\\\"C05T2A3C319\\\\\\\"],\\\\\\\"emailAddresses\\\\\\\":[\\\\\\\"techcustomerescalation@salesforce.com\\\\\\\",\\\\\\\"gsm@salesforce.com\\\\\\\",\\\\\\\"sitereliability@salesforce.com\\\\\\\"]},\\\\\\\"internalCommsId\\\\\\\":\\\\\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\\\\\",\\\\\\\"allInternalCommsReport\\\\\\\":[{\\\\\\\"sequenceNumber\\\\\\\":5,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"sentBySlackUser" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: 'Id\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\\\",\\\"needs\\\":\\\"Info message has been posted to trust\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:37:47.574Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WGF75NAQP\\\",\\\"sentBy\\\":\\\"Maeve Coleman\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\\\n\\\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\\\",\\\"actions\\\":\\\".\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:04:48.690Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"duration\\\":\\\"13 minutes\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T14:50:11.878Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"sentBy\\\":\\\"Krisztian Zsibrek\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"duration\\\":\\\"2 minutes\\\",\\\"incidentCommander\\\":\\\"Krisztian Zsibrek\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\\\",\\\"sentAt\\\":\\\"2025-03-14T14:39:06.560Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number' escaped msg: 'Id\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\\\",\\\"needs\\\":\\\"Info message has been posted to trust\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:37:47.574Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WGF75NAQP\\\",\\\"sentBy\\\":\\\"Maeve Coleman\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\\\n\\\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\\\",\\\"actions\\\":\\\".\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:04:48.690Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"duration\\\":\\\"13 minutes\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T14:50:11.878Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"sentBy\\\":\\\"Krisztian Zsibrek\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"duration\\\":\\\"2 minutes\\\",\\\"incidentCommander\\\":\\\"Krisztian Zsibrek\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\\\",\\\"sentAt\\\":\\\"2025-03-14T14:39:06.560Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.429532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - Id\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\\\",\\\"needs\\\":\\\"Info message has been posted to trust\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:37:47.574Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WGF75NAQP\\\",\\\"sentBy\\\":\\\"Maeve Coleman\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\\\n\\\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\\\n\\\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\\\",\\\"actions\\\":\\\".\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:04:48.690Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"duration\\\":\\\"13 minutes\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T14:50:11.878Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"sentBy\\\":\\\"Krisztian Zsibrek\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"duration\\\":\\\"2 minutes\\\",\\\"incidentCommander\\\":\\\"Krisztian Zsibrek\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\\\",\\\"sentAt\\\":\\\"2025-03-14T14:39:06.560Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "Id\\\\\\\":\\\\\\\"WC9SX6ACA\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Frank Healy\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"4 days\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\\\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\\\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\\\\\n\\\\\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\\\\\",\\\\\\\"needs\\\\\\\":\\\\\\\"NEEDS Peer review of rollback is underway.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T16:07:39.706Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":4,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"WC9SX6ACA\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Frank Healy\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"4 days\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\\\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\\\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\\\\\n\\\\\\\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\\\\\\\",\\\\\\\"needs\\\\\\\":\\\\\\\"Info message has been posted to trust\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T15:37:47.574Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":3,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"WGF75NAQP\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Maeve Coleman\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"4 days\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\\\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\\\\\n\\\\\\\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002.\\\\\\\\n\\\\\\\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\".\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T15:04:48.690Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":2,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"NOT_FOUND_SFDC\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"IncidentCommandCenter\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T14:37:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"13 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Rory O'Flaherty\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WBY5HAV5K\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":\\\\\\\"Team - Site Reliability\\\\\\\\nCase - 73024826\\\\\\\\nSeverity - Sev1\\\\\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\\nSlack Channel - icc-73024826\\\\\\\\n\\\\\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\\\\\",\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T14:50:11.878Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":1,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"WV8TM5WP5\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Krisztian Zsibrek\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"2 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Krisztian Zsibrek\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"WV8TM5WP5\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":\\\\\\\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\\\\\\\",\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T14:39:06.560Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]}]},\\\\\\\"requestId\\\\\\\":\\\\\\\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-ui\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T16:07:40.295Z\\\",\\\"user\\\":{\\\"id\\\":\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\",\\\"email\\\":\\\"fhealy@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Frank Healy\\\",\\\"firstName\\\":\\\"Frank\\\",\\\"lastName\\\":\\\"Healy\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000000gywDIAQ\\\",\\\"slackUserId\\\":\\\"WC9SX6ACA\\\",\\\"createdBy\\\":\\\"fhealy@salesforce.com\\\",\\\"modifiedBy\\\":\\\"fhealy@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-01T15:03:32.629Z\\\",\\\"modifiedAt\\\":\\\"2022-06-01T15:03:32.629Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.429532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: ': tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status' escaped msg: ': tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.429532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - : tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": ": tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\\\",\\\"needs\\\":\\\"Info message has been posted to trust\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:37:47.574Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.429532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, mul' escaped msg: '\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, mul' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.429532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - \":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-14T16:07:40.295Z\",\"user\":{\"id\":\"85e97df1-8640-4ca2-996b-11a94f3d5a86\",\"email\":\"fhealy@salesforce.com\",\"active\":true,\"name\":\"Frank Healy\",\"firstName\":\"Frank\",\"lastName\":\"Healy\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000000gywDIAQ\",\"slackUserId\":\"WC9SX6ACA\",\"createdBy\":\"fhealy@salesforce.com\",\"modifiedBy\":\"fhealy@salesforce.com\",\"createdAt\":\"2022-06-01T15:03:32.629Z\",\"modifiedAt\":\"2022-06-01T15:03:32.629Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"a11e9f32-2f89-40ab-984d-a2666e9f2396\",\"email\":\"roflaherty@salesforce.com\",\"active\":true,\"name\":\"Rory O'Flaherty\",\"firstName\":\"Rory\",\"lastName\":\"O'Flaherty\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000012QkyIAE\",\"slackUserId\":\"WBY5HAV5K\",\"createdBy\":\"icc@ui.app\",\"modifiedBy\":\"icc@ui.app\",\"createdAt\":\"2022-09-20T09:04:10.986Z\",\"modifiedAt\":\"2024-10-09T12:35:27.913Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T14:47:24.212Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T16:03:59.856Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, mul' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WGF75NAQP\\\",\\\"sentBy\\\":\\\"Maeve Coleman\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002.\\\\n\\\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\\\",\\\"actions\\\":\\\".\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:04:48.690Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"duration\\\":\\\"13 minutes\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T14:50:11.878Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"sentBy\\\":\\\"Krisztian Zsibrek\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"duration\\\":\\\"2 minutes\\\",\\\"incidentCommander\\\":\\\"Krisztian Zsibrek\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\\\",\\\"sentAt\\\":\\\"2025-03-14T14:39:06.560Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\\\",\\\"client\\\":\\\"icc-ui\\\"},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-internal-comms-request\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T16:07:40.295Z\\\",\\\"user\\\":{\\\"id\\\":\\\"85e97df1-8640-4ca2-996b-11a94f3d5a86\\\",\\\"email\\\":\\\"fhealy@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Frank Healy\\\",\\\"firstName\\\":\\\"Frank\\\",\\\"lastName\\\":\\\"Healy\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000000gywDIAQ\\\",\\\"slackUserId\\\":\\\"WC9SX6ACA\\\",\\\"createdBy\\\":\\\"fhealy@salesforce.com\\\",\\\"modifiedBy\\\":\\\"fhealy@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-01T15:03:32.629Z\\\",\\\"modifiedAt\\\":\\\"2022-06-01T15:03:32.629Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"a11e9f32-2f89-40ab-984d-a2666e9f2396\\\",\\\"email\\\":\\\"roflaherty@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Rory O'Flaherty\\\",\\\"firstName\\\":\\\"Rory\\\",\\\"lastName\\\":\\\"O'Flaherty\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000012QkyIAE\\\",\\\"slackUserId\\\":\\\"WBY5HAV5K\\\",\\\"createdBy\\\":\\\"icc@ui.app\\\",\\\"modifiedBy\\\":\\\"icc@ui.app\\\",\\\"createdAt\\\":\\\"2022-09-20T09:04:10.986Z\\\",\\\"modifiedAt\\\":\\\"2024-10-09T12:35:27.913Z\\\"},\\\"externalGusId\\\":null},{\\\"createdAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T14:47:24.212Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"id\\\":\\\"f908b795-ffc0-44d9-b660-092faaee472a\\\",\\\"name\\\":\\\"IncidentCommunicationsOfficer\\\",\\\"displayName\\\":\\\"Incident Communications Officer\\\",\\\"user\\\":{\\\"id\\\":\\\"07002733-9906-4546-93ca-3c52b8570730\\\",\\\"email\\\":\\\"maeve.coleman@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Maeve Coleman\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B0000004thjnIAA\\\",\\\"slackUserId\\\":\\\"WGF75NAQP\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-01-09T09:06:36.566Z\\\",\\\"modifiedAt\\\":\\\"2023-01-09T09:06:36.566Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T16:03:59.856Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, mul", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.429532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: 'tiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"}}"}' escaped msg: 'tiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.429532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - tiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\",\"sitereliability@salesforce.com\"]},\"internalCommsId\":\"6ebedfe3-e36e-45b4-a76e-5336820046e1\",\"allInternalCommsReport\":[{\"sequenceNumber\":5,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\",\"needs\":\"NEEDS Peer review of rollback is underway.\"},\"sentAt\":\"2025-03-14T16:07:39.706Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":4,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WC9SX6ACA\",\"sentBy\":\"Frank Healy\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"actions\":\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002. \\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\n\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\",\"needs\":\"Info message has been posted to trust\"},\"sentAt\":\"2025-03-14T15:37:47.574Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":3,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WGF75NAQP\",\"sentBy\":\"Maeve Coleman\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"duration\":\"4 days\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1/core002.\\n\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\",\"actions\":\".\"},\"sentAt\":\"2025-03-14T15:04:48.690Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev1\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"NOT_FOUND_SFDC\",\"sentBy\":\"IncidentCommandCenter\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"FeatureDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:00.000Z\",\"duration\":\"13 minutes\",\"incidentCommander\":\"Rory O'Flaherty\",\"incidentCommanderSlackUserId\":\"WBY5HAV5K\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Team - Site Reliability\\nCase - 73024826\\nSeverity - Sev1\\nVoice Bridge - https://meet.google.com/pjd-dhuc-ufx\\nSlack Channel - icc-73024826\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"sentAt\":\"2025-03-14T14:50:11.878Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/pjd-dhuc-ufx\",\"sentBySlackUserId\":\"WV8TM5WP5\",\"sentBy\":\"Krisztian Zsibrek\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T14:37:05.972Z\",\"duration\":\"2 minutes\",\"incidentCommander\":\"Krisztian Zsibrek\",\"incidentCommanderSlackUserId\":\"WV8TM5WP5\",\"subject\":\"Email as a Service Performance degradation\",\"team\":\"Site Reliability\",\"content\":\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\",\"sentAt\":\"2025-03-14T14:39:06.560Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\",\"client\":\"icc-ui\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "tiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"6ebedfe3-e36e-45b4-a76e-5336820046e1\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":5,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nRollback in PROD0 is underway , however there are addition steps that need trouble shooting due to issues being encountered.\\\",\\\"needs\\\":\\\"NEEDS Peer review of rollback is underway.\\\"},\\\"sentAt\\\":\\\"2025-03-14T16:07:39.706Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":4,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WC9SX6ACA\\\",\\\"sentBy\\\":\\\"Frank Healy\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"actions\\\":\\\"ACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002. \\\\nRollback in dev is complete and DNS updates are observed as of 15:18 in dev. Testing and validation in dev enviroment positive is not conclusive.\\\\n\\\\nStagger Rollback in PRO to rollback the SF Proxy change is being evaluated and expected to proceed shortly\\\",\\\"needs\\\":\\\"Info message has been posted to trust\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:37:47.574Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WGF75NAQP\\\",\\\"sentBy\\\":\\\"Maeve Coleman\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"duration\\\":\\\"4 days\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"CONDITIONS Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\\\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\\n\\\\nACTIONS Investigation is focused on the change case W-17804500, and update to DNS record targets for mail SMP VIPs. Error is visible in dev, primary swimlane will be to role back this change on dev1\/core002.\\\\n\\\\nNEEDS Evaluate the scope of impact, determine the blast radius of the impact.\\\",\\\"actions\\\":\\\".\\\"},\\\"sentAt\\\":\\\"2025-03-14T15:04:48.690Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"sentBy\\\":\\\"IncidentCommandCenter\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:00.000Z\\\",\\\"duration\\\":\\\"13 minutes\\\",\\\"incidentCommander\\\":\\\"Rory O'Flaherty\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WBY5HAV5K\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Team - Site Reliability\\\\nCase - 73024826\\\\nSeverity - Sev1\\\\nVoice Bridge - https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\nSlack Channel - icc-73024826\\\\n\\\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\\\",\\\"sentAt\\\":\\\"2025-03-14T14:50:11.878Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"sentBySlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"sentBy\\\":\\\"Krisztian Zsibrek\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"duration\\\":\\\"2 minutes\\\",\\\"incidentCommander\\\":\\\"Krisztian Zsibrek\\\",\\\"incidentCommanderSlackUserId\\\":\\\"WV8TM5WP5\\\",\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":\\\"Email Infra team reached out to SR about multiple alerts showing connection issues between EaaS( email as a service and the Core Mail Process VIP. We are starting a bridge to investigate.\\\",\\\"sentAt\\\":\\\"2025-03-14T14:39:06.560Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"uk5k5-6r7ifo-inxiq-o644l-1741968458795\\\",\\\"client\\\":\\\"icc-ui\\\"}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.429532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.429534+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968460429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.429534+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968460429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.429535+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968460429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-internal-comms-request and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.429535+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968460429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-internal-comms-request and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.429860+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968460429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleInternalCommsRequest for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.429860+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968460429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleInternalCommsRequest for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:07:40', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' escaped msg: '{"level":50,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:07:40.429863+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741968460429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "20", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "14bd5fab-2f65-4253-97c1-c2995d8638e4", "x-request-start": "1741968460845" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741968460429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "this.update.content.replace is not a function", "stack": "TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (\/app\/build\/quip\/templates\/update.info.js:21:36)\n at Context.lookup (\/app\/node_modules\/mustache\/mustache.js:477:21)\n at Writer.unescapedValue (\/app\/node_modules\/mustache\/mustache.js:664:25)\n at Writer.renderTokens (\/app\/node_modules\/mustache\/mustache.js:580:45)\n at Writer.render (\/app\/node_modules\/mustache\/mustache.js:556:17)\n at Object.render (\/app\/node_modules\/mustache\/mustache.js:758:26)\n at QuipService.addUpdate (\/app\/build\/quip\/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal\/process\/task_queues:95:5)\n at async ExportService.addUpdate (\/app\/build\/service\/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (\/app\/build\/service\/export.service.js:93:16)" }, "msg": "[Error] message not processed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:07:40.429863+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741968460429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "this.update.content.replace is not a function", "stack": "TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (\/app\/build\/quip\/templates\/update.info.js:21:36)\n at Context.lookup (\/app\/node_modules\/mustache\/mustache.js:477:21)\n at Writer.unescapedValue (\/app\/node_modules\/mustache\/mustache.js:664:25)\n at Writer.renderTokens (\/app\/node_modules\/mustache\/mustache.js:580:45)\n at Writer.render (\/app\/node_modules\/mustache\/mustache.js:556:17)\n at Object.render (\/app\/node_modules\/mustache\/mustache.js:758:26)\n at QuipService.addUpdate (\/app\/build\/quip\/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal\/process\/task_queues:95:5)\n at async ExportService.addUpdate (\/app\/build\/service\/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (\/app\/build\/service\/export.service.js:93:16)" }, "msg": "[Error] message not processed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:08:32', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741968512913,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843660288,\"uptime\":1788241.39,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22050600,\"nice\":14030,\"sys\":2904460,\"idle\":1758922020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22068530,\"nice\":13850,\"sys\":2912690,\"idle\":1758623180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29970,\"num\":11,\"sum\":60013}}}"}' escaped msg: '{"level":20,"time":1741968512913,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843660288,\"uptime\":1788241.39,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22050600,\"nice\":14030,\"sys\":2904460,\"idle\":1758922020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22068530,\"nice\":13850,\"sys\":2912690,\"idle\":1758623180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29970,\"num\":11,\"sum\":60013}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:08:32.913575+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741968512913,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843660288,\"uptime\":1788241.39,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22050600,\"nice\":14030,\"sys\":2904460,\"idle\":1758922020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22068530,\"nice\":13850,\"sys\":2912690,\"idle\":1758623180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29970,\"num\":11,\"sum\":60013}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "70e65718-d465-4f7e-bbc5-c4fe6b5016b9", "x-request-start": "1741968513326" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741968512913, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843660288,\"uptime\":1788241.39,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22050600,\"nice\":14030,\"sys\":2904460,\"idle\":1758922020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22068530,\"nice\":13850,\"sys\":2912690,\"idle\":1758623180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29970,\"num\":11,\"sum\":60013}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:08:32.913575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741968512913, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2843660288,\"uptime\":1788241.39,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22050600,\"nice\":14030,\"sys\":2904460,\"idle\":1758922020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22068530,\"nice\":13850,\"sys\":2912690,\"idle\":1758623180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29970,\"num\":11,\"sum\":60013}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:08:32', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741968512913,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741968512913,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:08:32.913678+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741968512913,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "70e65718-d465-4f7e-bbc5-c4fe6b5016b9", "x-request-start": "1741968513326" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741968512913, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:08:32.913678+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741968512913, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:20:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741969233137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825801728,\"uptime\":1788961.61,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22056520,\"nice\":14030,\"sys\":2905370,\"idle\":1759633870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22074590,\"nice\":13850,\"sys\":2913590,\"idle\":1759334730,\"irq\":0}}],\"eventLoopStats\":{\"min\":35,\"max\":30029,\"num\":3,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1741969233137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825801728,\"uptime\":1788961.61,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22056520,\"nice\":14030,\"sys\":2905370,\"idle\":1759633870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22074590,\"nice\":13850,\"sys\":2913590,\"idle\":1759334730,\"irq\":0}}],\"eventLoopStats\":{\"min\":35,\"max\":30029,\"num\":3,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:20:33.137559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741969233137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825801728,\"uptime\":1788961.61,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22056520,\"nice\":14030,\"sys\":2905370,\"idle\":1759633870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22074590,\"nice\":13850,\"sys\":2913590,\"idle\":1759334730,\"irq\":0}}],\"eventLoopStats\":{\"min\":35,\"max\":30029,\"num\":3,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "25f33714-080a-43b6-80dc-54576d3d1910", "x-request-start": "1741969233554" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741969233137, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825801728,\"uptime\":1788961.61,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22056520,\"nice\":14030,\"sys\":2905370,\"idle\":1759633870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22074590,\"nice\":13850,\"sys\":2913590,\"idle\":1759334730,\"irq\":0}}],\"eventLoopStats\":{\"min\":35,\"max\":30029,\"num\":3,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:20:33.137559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741969233137, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825801728,\"uptime\":1788961.61,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22056520,\"nice\":14030,\"sys\":2905370,\"idle\":1759633870,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22074590,\"nice\":13850,\"sys\":2913590,\"idle\":1759334730,\"irq\":0}}],\"eventLoopStats\":{\"min\":35,\"max\":30029,\"num\":3,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:20:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741969233137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741969233137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:20:33.137672+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741969233137,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "25f33714-080a-43b6-80dc-54576d3d1910", "x-request-start": "1741969233554" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741969233137, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:20:33.137672+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741969233137, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:21:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741969293165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2826612736,\"uptime\":1789021.64,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22056920,\"nice\":14030,\"sys\":2905450,\"idle\":1759693300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075220,\"nice\":13850,\"sys\":2913680,\"idle\":1759393960,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30003,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741969293165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2826612736,\"uptime\":1789021.64,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22056920,\"nice\":14030,\"sys\":2905450,\"idle\":1759693300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075220,\"nice\":13850,\"sys\":2913680,\"idle\":1759393960,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30003,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:21:33.165569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741969293165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2826612736,\"uptime\":1789021.64,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22056920,\"nice\":14030,\"sys\":2905450,\"idle\":1759693300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075220,\"nice\":13850,\"sys\":2913680,\"idle\":1759393960,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30003,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "754b80a0-1785-4c3b-af90-25b73abcc9a2", "x-request-start": "1741969293593" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741969293165, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2826612736,\"uptime\":1789021.64,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22056920,\"nice\":14030,\"sys\":2905450,\"idle\":1759693300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075220,\"nice\":13850,\"sys\":2913680,\"idle\":1759393960,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30003,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:21:33.165569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741969293165, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2826612736,\"uptime\":1789021.64,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22056920,\"nice\":14030,\"sys\":2905450,\"idle\":1759693300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075220,\"nice\":13850,\"sys\":2913680,\"idle\":1759393960,\"irq\":0}}],\"eventLoopStats\":{\"min\":38,\"max\":30003,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:21:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741969293165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741969293165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:21:33.165675+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741969293165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "754b80a0-1785-4c3b-af90-25b73abcc9a2", "x-request-start": "1741969293593" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741969293165, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:21:33.165675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741969293165, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:22:43', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741969363524,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741969363524,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:22:43.524157+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741969363524,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "18905bc0-8bff-4a0a-aaf2-5bb62a9e733b", "x-request-start": "1741969363962" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741969363524, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:22:43.524157+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741969363524, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:22:43', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741969363525,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741969363525,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:22:43.525650+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741969363525,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "18905bc0-8bff-4a0a-aaf2-5bb62a9e733b", "x-request-start": "1741969363962" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741969363525, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:22:43.525650+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741969363525, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:24:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741969473257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825646080,\"uptime\":1789201.73,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058230,\"nice\":14030,\"sys\":2905660,\"idle\":1759871320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22076860,\"nice\":13850,\"sys\":2913850,\"idle\":1759571850,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30011,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741969473257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825646080,\"uptime\":1789201.73,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058230,\"nice\":14030,\"sys\":2905660,\"idle\":1759871320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22076860,\"nice\":13850,\"sys\":2913850,\"idle\":1759571850,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30011,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:24:33.257571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741969473257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825646080,\"uptime\":1789201.73,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058230,\"nice\":14030,\"sys\":2905660,\"idle\":1759871320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22076860,\"nice\":13850,\"sys\":2913850,\"idle\":1759571850,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30011,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1a1f64fb-8cb0-4606-8681-aa3f1cf7a2ae", "x-request-start": "1741969473693" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741969473257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825646080,\"uptime\":1789201.73,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058230,\"nice\":14030,\"sys\":2905660,\"idle\":1759871320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22076860,\"nice\":13850,\"sys\":2913850,\"idle\":1759571850,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30011,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:24:33.257571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741969473257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825646080,\"uptime\":1789201.73,\"totalMem\":4018159616,\"loadavg\":[0.06,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22058230,\"nice\":14030,\"sys\":2905660,\"idle\":1759871320,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22076860,\"nice\":13850,\"sys\":2913850,\"idle\":1759571850,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30011,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:24:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741969473257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741969473257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:24:33.257614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741969473257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1a1f64fb-8cb0-4606-8681-aa3f1cf7a2ae", "x-request-start": "1741969473693" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741969473257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:24:33.257614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741969473257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:27:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741969653333,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825699328,\"uptime\":1789381.81,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22059910,\"nice\":14030,\"sys\":2905870,\"idle\":1760049130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22078450,\"nice\":13850,\"sys\":2914110,\"idle\":1759749850,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30020,\"num\":3,\"sum\":60017}}}"}' escaped msg: '{"level":20,"time":1741969653333,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825699328,\"uptime\":1789381.81,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22059910,\"nice\":14030,\"sys\":2905870,\"idle\":1760049130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22078450,\"nice\":13850,\"sys\":2914110,\"idle\":1759749850,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30020,\"num\":3,\"sum\":60017}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:27:33.333557+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741969653333,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825699328,\"uptime\":1789381.81,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22059910,\"nice\":14030,\"sys\":2905870,\"idle\":1760049130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22078450,\"nice\":13850,\"sys\":2914110,\"idle\":1759749850,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30020,\"num\":3,\"sum\":60017}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "76557751-c18e-4e69-8d2a-19e578dd770c", "x-request-start": "1741969653768" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741969653333, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825699328,\"uptime\":1789381.81,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22059910,\"nice\":14030,\"sys\":2905870,\"idle\":1760049130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22078450,\"nice\":13850,\"sys\":2914110,\"idle\":1759749850,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30020,\"num\":3,\"sum\":60017}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:27:33.333557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741969653333, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825699328,\"uptime\":1789381.81,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22059910,\"nice\":14030,\"sys\":2905870,\"idle\":1760049130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22078450,\"nice\":13850,\"sys\":2914110,\"idle\":1759749850,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30020,\"num\":3,\"sum\":60017}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:27:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741969653333,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741969653333,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:27:33.333674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741969653333,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "76557751-c18e-4e69-8d2a-19e578dd770c", "x-request-start": "1741969653768" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741969653333, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:27:33.333674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741969653333, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:28:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741969713345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825699328,\"uptime\":1789441.82,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22060490,\"nice\":14030,\"sys\":2905940,\"idle\":1760108400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22078920,\"nice\":13850,\"sys\":2914180,\"idle\":1759809190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29977,\"num\":13,\"sum\":60005}}}"}' escaped msg: '{"level":20,"time":1741969713345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825699328,\"uptime\":1789441.82,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22060490,\"nice\":14030,\"sys\":2905940,\"idle\":1760108400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22078920,\"nice\":13850,\"sys\":2914180,\"idle\":1759809190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29977,\"num\":13,\"sum\":60005}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:28:33.345589+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741969713345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825699328,\"uptime\":1789441.82,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22060490,\"nice\":14030,\"sys\":2905940,\"idle\":1760108400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22078920,\"nice\":13850,\"sys\":2914180,\"idle\":1759809190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29977,\"num\":13,\"sum\":60005}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c7d1f388-0141-492f-a314-fe3eb32d18b4", "x-request-start": "1741969713773" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741969713345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825699328,\"uptime\":1789441.82,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22060490,\"nice\":14030,\"sys\":2905940,\"idle\":1760108400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22078920,\"nice\":13850,\"sys\":2914180,\"idle\":1759809190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29977,\"num\":13,\"sum\":60005}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:28:33.345589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741969713345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825699328,\"uptime\":1789441.82,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22060490,\"nice\":14030,\"sys\":2905940,\"idle\":1760108400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22078920,\"nice\":13850,\"sys\":2914180,\"idle\":1759809190,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29977,\"num\":13,\"sum\":60005}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:28:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741969713345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741969713345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:28:33.345633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741969713345,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c7d1f388-0141-492f-a314-fe3eb32d18b4", "x-request-start": "1741969713773" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741969713345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:28:33.345633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741969713345, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:29:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741969773365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825703424,\"uptime\":1789501.84,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22061190,\"nice\":14030,\"sys\":2906020,\"idle\":1760167700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22079420,\"nice\":13850,\"sys\":2914220,\"idle\":1759868610,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30029,\"num\":3,\"sum\":60019}}}"}' escaped msg: '{"level":20,"time":1741969773365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825703424,\"uptime\":1789501.84,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22061190,\"nice\":14030,\"sys\":2906020,\"idle\":1760167700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22079420,\"nice\":13850,\"sys\":2914220,\"idle\":1759868610,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30029,\"num\":3,\"sum\":60019}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:29:33.365559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741969773365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825703424,\"uptime\":1789501.84,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22061190,\"nice\":14030,\"sys\":2906020,\"idle\":1760167700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22079420,\"nice\":13850,\"sys\":2914220,\"idle\":1759868610,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30029,\"num\":3,\"sum\":60019}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "858bf80d-af0c-464c-8bf7-ae7053d6f0e7", "x-request-start": "1741969773795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741969773365, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825703424,\"uptime\":1789501.84,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22061190,\"nice\":14030,\"sys\":2906020,\"idle\":1760167700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22079420,\"nice\":13850,\"sys\":2914220,\"idle\":1759868610,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30029,\"num\":3,\"sum\":60019}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:29:33.365559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741969773365, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2825703424,\"uptime\":1789501.84,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22061190,\"nice\":14030,\"sys\":2906020,\"idle\":1760167700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22079420,\"nice\":13850,\"sys\":2914220,\"idle\":1759868610,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30029,\"num\":3,\"sum\":60019}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:29:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741969773365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741969773365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:29:33.365658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741969773365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "858bf80d-af0c-464c-8bf7-ae7053d6f0e7", "x-request-start": "1741969773795" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741969773365, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:29:33.365658+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741969773365, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:30:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741969833377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833182720,\"uptime\":1789561.85,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22061500,\"nice\":14030,\"sys\":2906120,\"idle\":1760227010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22079830,\"nice\":13850,\"sys\":2914290,\"idle\":1759927910,\"irq\":0}}],\"eventLoopStats\":{\"min\":31,\"max\":30009,\"num\":3,\"sum\":60012}}}"}' escaped msg: '{"level":20,"time":1741969833377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833182720,\"uptime\":1789561.85,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22061500,\"nice\":14030,\"sys\":2906120,\"idle\":1760227010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22079830,\"nice\":13850,\"sys\":2914290,\"idle\":1759927910,\"irq\":0}}],\"eventLoopStats\":{\"min\":31,\"max\":30009,\"num\":3,\"sum\":60012}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:30:33.377546+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741969833377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833182720,\"uptime\":1789561.85,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22061500,\"nice\":14030,\"sys\":2906120,\"idle\":1760227010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22079830,\"nice\":13850,\"sys\":2914290,\"idle\":1759927910,\"irq\":0}}],\"eventLoopStats\":{\"min\":31,\"max\":30009,\"num\":3,\"sum\":60012}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d05f6453-4a06-4492-a274-b47069cc8154", "x-request-start": "1741969833817" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741969833377, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833182720,\"uptime\":1789561.85,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22061500,\"nice\":14030,\"sys\":2906120,\"idle\":1760227010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22079830,\"nice\":13850,\"sys\":2914290,\"idle\":1759927910,\"irq\":0}}],\"eventLoopStats\":{\"min\":31,\"max\":30009,\"num\":3,\"sum\":60012}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:30:33.377546+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741969833377, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2833182720,\"uptime\":1789561.85,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22061500,\"nice\":14030,\"sys\":2906120,\"idle\":1760227010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22079830,\"nice\":13850,\"sys\":2914290,\"idle\":1759927910,\"irq\":0}}],\"eventLoopStats\":{\"min\":31,\"max\":30009,\"num\":3,\"sum\":60012}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:30:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741969833377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741969833377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:30:33.377672+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741969833377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d05f6453-4a06-4492-a274-b47069cc8154", "x-request-start": "1741969833817" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741969833377, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:30:33.377672+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741969833377, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:32:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741969953429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832748544,\"uptime\":1789681.9,\"totalMem\":4018159616,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22062270,\"nice\":14030,\"sys\":2906230,\"idle\":1760345860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22081040,\"nice\":13850,\"sys\":2914400,\"idle\":1760046510,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30003,\"num\":3,\"sum\":60019}}}"}' escaped msg: '{"level":20,"time":1741969953429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832748544,\"uptime\":1789681.9,\"totalMem\":4018159616,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22062270,\"nice\":14030,\"sys\":2906230,\"idle\":1760345860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22081040,\"nice\":13850,\"sys\":2914400,\"idle\":1760046510,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30003,\"num\":3,\"sum\":60019}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:32:33.429570+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741969953429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832748544,\"uptime\":1789681.9,\"totalMem\":4018159616,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22062270,\"nice\":14030,\"sys\":2906230,\"idle\":1760345860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22081040,\"nice\":13850,\"sys\":2914400,\"idle\":1760046510,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30003,\"num\":3,\"sum\":60019}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c70319e5-9da7-44ae-844b-0e0abcb01a4e", "x-request-start": "1741969953856" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741969953429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832748544,\"uptime\":1789681.9,\"totalMem\":4018159616,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22062270,\"nice\":14030,\"sys\":2906230,\"idle\":1760345860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22081040,\"nice\":13850,\"sys\":2914400,\"idle\":1760046510,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30003,\"num\":3,\"sum\":60019}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:32:33.429570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741969953429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2832748544,\"uptime\":1789681.9,\"totalMem\":4018159616,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22062270,\"nice\":14030,\"sys\":2906230,\"idle\":1760345860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22081040,\"nice\":13850,\"sys\":2914400,\"idle\":1760046510,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30003,\"num\":3,\"sum\":60019}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:32:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741969953429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741969953429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:32:33.429621+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741969953429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c70319e5-9da7-44ae-844b-0e0abcb01a4e", "x-request-start": "1741969953856" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741969953429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:32:33.429621+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741969953429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:37:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970253549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830454784,\"uptime\":1789982.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22064870,\"nice\":14030,\"sys\":2906560,\"idle\":1760642590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22083340,\"nice\":13850,\"sys\":2914730,\"idle\":1760343130,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30000,\"num\":3,\"sum\":60013}}}"}' escaped msg: '{"level":20,"time":1741970253549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830454784,\"uptime\":1789982.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22064870,\"nice\":14030,\"sys\":2906560,\"idle\":1760642590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22083340,\"nice\":13850,\"sys\":2914730,\"idle\":1760343130,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30000,\"num\":3,\"sum\":60013}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:37:33.549579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970253549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830454784,\"uptime\":1789982.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22064870,\"nice\":14030,\"sys\":2906560,\"idle\":1760642590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22083340,\"nice\":13850,\"sys\":2914730,\"idle\":1760343130,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30000,\"num\":3,\"sum\":60013}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "524c66e7-197e-4d49-a2b9-e1908ac1a58b", "x-request-start": "1741970253989" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970253549, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830454784,\"uptime\":1789982.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22064870,\"nice\":14030,\"sys\":2906560,\"idle\":1760642590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22083340,\"nice\":13850,\"sys\":2914730,\"idle\":1760343130,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30000,\"num\":3,\"sum\":60013}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:37:33.549579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970253549, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830454784,\"uptime\":1789982.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22064870,\"nice\":14030,\"sys\":2906560,\"idle\":1760642590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22083340,\"nice\":13850,\"sys\":2914730,\"idle\":1760343130,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30000,\"num\":3,\"sum\":60013}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:37:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970253549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741970253549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:37:33.549645+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970253549,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "524c66e7-197e-4d49-a2b9-e1908ac1a58b", "x-request-start": "1741970253989" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970253549, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:37:33.549645+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970253549, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:37:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970266387,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741970266387,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:37:46.387416+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970266387,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "30fccf7f-c272-442d-bd69-e7c40a27382b", "x-request-start": "1741970266817" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970266387, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:37:46.387416+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970266387, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:37:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970266388,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741970266388,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:37:46.388936+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970266388,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "30fccf7f-c272-442d-bd69-e7c40a27382b", "x-request-start": "1741970266817" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970266388, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:37:46.388936+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970266388, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:39:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970373581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830139392,\"uptime\":1790102.06,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22065690,\"nice\":14030,\"sys\":2906680,\"idle\":1760761300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22084170,\"nice\":13850,\"sys\":2914860,\"idle\":1760461830,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":30040,\"num\":4,\"sum\":60006}}}"}' escaped msg: '{"level":20,"time":1741970373581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830139392,\"uptime\":1790102.06,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22065690,\"nice\":14030,\"sys\":2906680,\"idle\":1760761300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22084170,\"nice\":13850,\"sys\":2914860,\"idle\":1760461830,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":30040,\"num\":4,\"sum\":60006}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:39:33.581573+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970373581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830139392,\"uptime\":1790102.06,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22065690,\"nice\":14030,\"sys\":2906680,\"idle\":1760761300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22084170,\"nice\":13850,\"sys\":2914860,\"idle\":1760461830,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":30040,\"num\":4,\"sum\":60006}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "41bdab2a-6bad-4cd4-a4e7-9643fe9e6bbf", "x-request-start": "1741970374007" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970373581, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830139392,\"uptime\":1790102.06,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22065690,\"nice\":14030,\"sys\":2906680,\"idle\":1760761300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22084170,\"nice\":13850,\"sys\":2914860,\"idle\":1760461830,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":30040,\"num\":4,\"sum\":60006}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:39:33.581573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970373581, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830139392,\"uptime\":1790102.06,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22065690,\"nice\":14030,\"sys\":2906680,\"idle\":1760761300,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22084170,\"nice\":13850,\"sys\":2914860,\"idle\":1760461830,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":30040,\"num\":4,\"sum\":60006}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:39:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970373581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741970373581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:39:33.581638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970373581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "41bdab2a-6bad-4cd4-a4e7-9643fe9e6bbf", "x-request-start": "1741970374007" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970373581, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:39:33.581638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970373581, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:41:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970493637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830147584,\"uptime\":1790222.11,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066490,\"nice\":14030,\"sys\":2906790,\"idle\":1760880060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22085260,\"nice\":13850,\"sys\":2914970,\"idle\":1760580420,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30025,\"num\":3,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1741970493637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830147584,\"uptime\":1790222.11,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066490,\"nice\":14030,\"sys\":2906790,\"idle\":1760880060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22085260,\"nice\":13850,\"sys\":2914970,\"idle\":1760580420,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30025,\"num\":3,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:41:33.637567+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970493637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830147584,\"uptime\":1790222.11,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066490,\"nice\":14030,\"sys\":2906790,\"idle\":1760880060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22085260,\"nice\":13850,\"sys\":2914970,\"idle\":1760580420,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30025,\"num\":3,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b84e1752-c012-403b-aa49-b2745b2ee6b3", "x-request-start": "1741970494069" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970493637, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830147584,\"uptime\":1790222.11,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066490,\"nice\":14030,\"sys\":2906790,\"idle\":1760880060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22085260,\"nice\":13850,\"sys\":2914970,\"idle\":1760580420,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30025,\"num\":3,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:41:33.637567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970493637, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830147584,\"uptime\":1790222.11,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22066490,\"nice\":14030,\"sys\":2906790,\"idle\":1760880060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22085260,\"nice\":13850,\"sys\":2914970,\"idle\":1760580420,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30025,\"num\":3,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:41:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970493637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741970493637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:41:33.637626+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970493637,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b84e1752-c012-403b-aa49-b2745b2ee6b3", "x-request-start": "1741970494069" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970493637, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:41:33.637626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970493637, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:42:57', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970577509,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741970577509,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:42:57.509694+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970577509,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c29a99f9-fa29-4ece-b6f8-45435e7eed62", "x-request-start": "1741970577935" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970577509, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:42:57.509694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970577509, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:42:57', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970577511,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741970577511,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:42:57.511143+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970577511,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c29a99f9-fa29-4ece-b6f8-45435e7eed62", "x-request-start": "1741970577935" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970577511, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:42:57.511143+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970577511, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:43:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970613657,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830159872,\"uptime\":1790342.13,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22067460,\"nice\":14030,\"sys\":2906890,\"idle\":1760998700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086050,\"nice\":13850,\"sys\":2915100,\"idle\":1760698980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29978,\"num\":14,\"sum\":59997}}}"}' escaped msg: '{"level":20,"time":1741970613657,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830159872,\"uptime\":1790342.13,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22067460,\"nice\":14030,\"sys\":2906890,\"idle\":1760998700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086050,\"nice\":13850,\"sys\":2915100,\"idle\":1760698980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29978,\"num\":14,\"sum\":59997}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:43:33.657564+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970613657,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830159872,\"uptime\":1790342.13,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22067460,\"nice\":14030,\"sys\":2906890,\"idle\":1760998700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086050,\"nice\":13850,\"sys\":2915100,\"idle\":1760698980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29978,\"num\":14,\"sum\":59997}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e50ebf76-2dea-4fcb-9fff-c40bf1b8fe1a", "x-request-start": "1741970614085" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970613657, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830159872,\"uptime\":1790342.13,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22067460,\"nice\":14030,\"sys\":2906890,\"idle\":1760998700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086050,\"nice\":13850,\"sys\":2915100,\"idle\":1760698980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29978,\"num\":14,\"sum\":59997}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:43:33.657564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970613657, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830159872,\"uptime\":1790342.13,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22067460,\"nice\":14030,\"sys\":2906890,\"idle\":1760998700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086050,\"nice\":13850,\"sys\":2915100,\"idle\":1760698980,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29978,\"num\":14,\"sum\":59997}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:43:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970613657,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741970613657,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:43:33.657692+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970613657,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e50ebf76-2dea-4fcb-9fff-c40bf1b8fe1a", "x-request-start": "1741970614085" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970613657, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:43:33.657692+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970613657, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.558481+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.558481+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}' escaped msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.558498+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.558498+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.558499+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.558499+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.558505+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.558505+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.558624+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.558624+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.558626+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.558626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response"}' escaped msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.558627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.558627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' escaped msg: '{"level":30,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.558774+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.558774+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.558775+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647558,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.558775+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647558, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,52,52,58,48,55,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T16:44:07.388Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T16:44:07.388Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{\\\"lastExportStatus\\\":[null,\\\"success\\\"]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}}"}' escaped msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,52,52,58,48,55,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T16:44:07.388Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T16:44:07.388Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{\\\"lastExportStatus\\\":[null,\\\"success\\\"]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.559835+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,52,52,58,48,55,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T16:44:07.388Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T16:44:07.388Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{\\\"lastExportStatus\\\":[null,\\\"success\\\"]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,52,52,58,48,55,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T16:44:07.388Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T16:44:07.388Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{\\\"lastExportStatus\\\":[null,\\\"success\\\"]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.559835+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,54,58,52,52,58,48,55,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T16:44:07.388Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T16:44:07.388Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{\\\"lastExportStatus\\\":[null,\\\"success\\\"]}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T16:44:07.388Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{\"lastExportStatus\":[null,\"success\"]}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.559835+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.559835+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.559836+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-gus-response and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.559836+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-gus-response and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.559837+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.559837+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}"}' escaped msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.559838+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.559838+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T16:44:07.388Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.560802+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647559,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.560802+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647559, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:44:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970647560,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826"}' escaped msg: '{"level":20,"time":1741970647560,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:44:07.560802+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970647560,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ef8f6c1a-d299-467f-affd-0235cdfbdbb9", "x-request-start": "1741970647973" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970647560, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:44:07.560802+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970647560, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970647560,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' escaped msg: '{"level":30,"time":1741970647560,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.682509+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970647560,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970647560, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.682509+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970647560, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.682513+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.682513+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-invite-assignee' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-invite-assignee' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.682687+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-invite-assignee' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-swimlane-invite-assignee' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.682687+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-swimlane-invite-assignee' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:58.629Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"slackChannelId\":\"C08HTQWFF8T\",\"userToInvite\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"}},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:58.629Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"slackChannelId\":\"C08HTQWFF8T\",\"userToInvite\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"}},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.682724+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:58.629Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"slackChannelId\":\"C08HTQWFF8T\",\"userToInvite\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"}},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:58.629Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"slackChannelId\":\"C08HTQWFF8T\",\"userToInvite\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"}},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.682724+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:58.629Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"slackChannelId\":\"C08HTQWFF8T\",\"userToInvite\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"}},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' escaped msg: '{"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.682727+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.682727+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' escaped msg: '{"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.682768+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.682768+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.682871+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.682871+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee"}' escaped msg: '{"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.682874+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.682874+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-invite-assignee is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-invite-assignee is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.682875+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-invite-assignee is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-swimlane-invite-assignee is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.682875+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-swimlane-invite-assignee is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee correctly routed"}' escaped msg: '{"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.879111+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970938682,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.879111+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970938682, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970938878,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741970938878,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.879117+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970938878,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970938878, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.879117+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970938878, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-created' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-created' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.879360+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-created' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-swimlane-created' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.879360+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-swimlane-created' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:58.871Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"updates\":[{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"47d30c62-f3f7-410c-b219-e018e68bed9b\",\"swimlane\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"content\":\"Continue rollbacks via normal stagger plan (4) on remaining FIs. Target ETA TBD\",\"index\":1}],\"nextTriggersAt\":\"2025-03-14T17:18:58.645Z\",\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:58.871Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"updates\":[{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"47d30c62-f3f7-410c-b219-e018e68bed9b\",\"swimlane\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"content\":\"Continue rollbacks via normal stagger plan (4) on remaining FIs. Target ETA TBD\",\"index\":1}],\"nextTriggersAt\":\"2025-03-14T17:18:58.645Z\",\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.879432+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:58.871Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"updates\":[{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"47d30c62-f3f7-410c-b219-e018e68bed9b\",\"swimlane\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"content\":\"Continue rollbacks via normal stagger plan (4) on remaining FIs. Target ETA TBD\",\"index\":1}],\"nextTriggersAt\":\"2025-03-14T17:18:58.645Z\",\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:58.871Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"updates\":[{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"47d30c62-f3f7-410c-b219-e018e68bed9b\",\"swimlane\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"content\":\"Continue rollbacks via normal stagger plan (4) on remaining FIs. Target ETA TBD\",\"index\":1}],\"nextTriggersAt\":\"2025-03-14T17:18:58.645Z\",\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.879432+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T16:48:58.871Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"InProgress\",\"includeInComms\":true,\"index\":1,\"updates\":[{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T16:48:58.609Z\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"47d30c62-f3f7-410c-b219-e018e68bed9b\",\"swimlane\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"content\":\"Continue rollbacks via normal stagger plan (4) on remaining FIs. Target ETA TBD\",\"index\":1}],\"nextTriggersAt\":\"2025-03-14T17:18:58.645Z\",\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"0k3w4y-g606g8ji-r3fuue-hkud24-1741970937820\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-created\"}}"}' escaped msg: '{"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.879436+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.879436+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-created\"}}"}' escaped msg: '{"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.879477+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.879477+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.879565+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.879565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-created"}' escaped msg: '{"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-created"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.879592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-created"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.879592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-created" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:48:58', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-created is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-created is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T16:48:58.879593+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741970938879,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-created is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dcff2d56-6b92-4a02-a183-8e5b144ce595", "x-request-start": "1741970939107" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-swimlane-created is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:48:58.879593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741970938879, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-swimlane-created is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:52:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741971153853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830290944,\"uptime\":1790882.33,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22072340,\"nice\":14030,\"sys\":2907500,\"idle\":1761531960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22091000,\"nice\":13850,\"sys\":2915910,\"idle\":1761232390,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30027,\"num\":3,\"sum\":60019}}}"}' escaped msg: '{"level":20,"time":1741971153853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830290944,\"uptime\":1790882.33,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22072340,\"nice\":14030,\"sys\":2907500,\"idle\":1761531960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22091000,\"nice\":13850,\"sys\":2915910,\"idle\":1761232390,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30027,\"num\":3,\"sum\":60019}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:52:33.853546+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741971153853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830290944,\"uptime\":1790882.33,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22072340,\"nice\":14030,\"sys\":2907500,\"idle\":1761531960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22091000,\"nice\":13850,\"sys\":2915910,\"idle\":1761232390,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30027,\"num\":3,\"sum\":60019}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b786b1ba-214e-438f-81d1-9249fc179da9", "x-request-start": "1741971154294" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741971153853, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830290944,\"uptime\":1790882.33,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22072340,\"nice\":14030,\"sys\":2907500,\"idle\":1761531960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22091000,\"nice\":13850,\"sys\":2915910,\"idle\":1761232390,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30027,\"num\":3,\"sum\":60019}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:52:33.853546+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741971153853, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830290944,\"uptime\":1790882.33,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22072340,\"nice\":14030,\"sys\":2907500,\"idle\":1761531960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22091000,\"nice\":13850,\"sys\":2915910,\"idle\":1761232390,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30027,\"num\":3,\"sum\":60019}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:52:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741971153853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741971153853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:52:33.853612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741971153853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b786b1ba-214e-438f-81d1-9249fc179da9", "x-request-start": "1741971154294" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741971153853, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:52:33.853612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741971153853, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:56:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741971393933,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830123008,\"uptime\":1791122.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22074210,\"nice\":14030,\"sys\":2907760,\"idle\":1761769430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22092930,\"nice\":13850,\"sys\":2916230,\"idle\":1761469620,\"irq\":0}}],\"eventLoopStats\":{\"min\":47,\"max\":30027,\"num\":3,\"sum\":60023}}}"}' escaped msg: '{"level":20,"time":1741971393933,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830123008,\"uptime\":1791122.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22074210,\"nice\":14030,\"sys\":2907760,\"idle\":1761769430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22092930,\"nice\":13850,\"sys\":2916230,\"idle\":1761469620,\"irq\":0}}],\"eventLoopStats\":{\"min\":47,\"max\":30027,\"num\":3,\"sum\":60023}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:56:33.933537+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741971393933,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830123008,\"uptime\":1791122.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22074210,\"nice\":14030,\"sys\":2907760,\"idle\":1761769430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22092930,\"nice\":13850,\"sys\":2916230,\"idle\":1761469620,\"irq\":0}}],\"eventLoopStats\":{\"min\":47,\"max\":30027,\"num\":3,\"sum\":60023}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0b592aec-d951-4aa9-8d5d-9e0ce3cae3d2", "x-request-start": "1741971394358" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741971393933, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830123008,\"uptime\":1791122.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22074210,\"nice\":14030,\"sys\":2907760,\"idle\":1761769430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22092930,\"nice\":13850,\"sys\":2916230,\"idle\":1761469620,\"irq\":0}}],\"eventLoopStats\":{\"min\":47,\"max\":30027,\"num\":3,\"sum\":60023}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:56:33.933537+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741971393933, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830123008,\"uptime\":1791122.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22074210,\"nice\":14030,\"sys\":2907760,\"idle\":1761769430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22092930,\"nice\":13850,\"sys\":2916230,\"idle\":1761469620,\"irq\":0}}],\"eventLoopStats\":{\"min\":47,\"max\":30027,\"num\":3,\"sum\":60023}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:56:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741971393933,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741971393933,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:56:33.933606+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741971393933,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0b592aec-d951-4aa9-8d5d-9e0ce3cae3d2", "x-request-start": "1741971394358" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741971393933, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:56:33.933606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741971393933, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:58:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741971513993,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830192640,\"uptime\":1791242.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075020,\"nice\":14030,\"sys\":2907870,\"idle\":1761888270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22094060,\"nice\":13850,\"sys\":2916380,\"idle\":1761588310,\"irq\":0}}],\"eventLoopStats\":{\"min\":51,\"max\":30029,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741971513993,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830192640,\"uptime\":1791242.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075020,\"nice\":14030,\"sys\":2907870,\"idle\":1761888270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22094060,\"nice\":13850,\"sys\":2916380,\"idle\":1761588310,\"irq\":0}}],\"eventLoopStats\":{\"min\":51,\"max\":30029,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:58:33.993542+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741971513993,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830192640,\"uptime\":1791242.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075020,\"nice\":14030,\"sys\":2907870,\"idle\":1761888270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22094060,\"nice\":13850,\"sys\":2916380,\"idle\":1761588310,\"irq\":0}}],\"eventLoopStats\":{\"min\":51,\"max\":30029,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ebad905c-22e8-45f2-8597-797caecc149d", "x-request-start": "1741971514418" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741971513993, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830192640,\"uptime\":1791242.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075020,\"nice\":14030,\"sys\":2907870,\"idle\":1761888270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22094060,\"nice\":13850,\"sys\":2916380,\"idle\":1761588310,\"irq\":0}}],\"eventLoopStats\":{\"min\":51,\"max\":30029,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:58:33.993542+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741971513993, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830192640,\"uptime\":1791242.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075020,\"nice\":14030,\"sys\":2907870,\"idle\":1761888270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22094060,\"nice\":13850,\"sys\":2916380,\"idle\":1761588310,\"irq\":0}}],\"eventLoopStats\":{\"min\":51,\"max\":30029,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:58:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741971513993,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741971513993,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:58:33.993668+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741971513993,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ebad905c-22e8-45f2-8597-797caecc149d", "x-request-start": "1741971514418" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741971513993, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:58:33.993668+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741971513993, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:59:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741971550454,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741971550454,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:59:10.454331+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741971550454,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8be0da13-7414-4710-a561-1302ee3352e3", "x-request-start": "1741971550880" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741971550454, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:59:10.454331+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741971550454, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 16:59:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741971550455,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741971550455,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T16:59:10.455825+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741971550455,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8be0da13-7414-4710-a561-1302ee3352e3", "x-request-start": "1741971550880" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741971550455, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T16:59:10.455825+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741971550455, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:00:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741971634029,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829938688,\"uptime\":1791362.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075780,\"nice\":14030,\"sys\":2908030,\"idle\":1762007170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22095200,\"nice\":13850,\"sys\":2916510,\"idle\":1761706800,\"irq\":0}}],\"eventLoopStats\":{\"min\":66,\"max\":30030,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741971634029,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829938688,\"uptime\":1791362.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075780,\"nice\":14030,\"sys\":2908030,\"idle\":1762007170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22095200,\"nice\":13850,\"sys\":2916510,\"idle\":1761706800,\"irq\":0}}],\"eventLoopStats\":{\"min\":66,\"max\":30030,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:00:34.029550+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741971634029,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829938688,\"uptime\":1791362.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075780,\"nice\":14030,\"sys\":2908030,\"idle\":1762007170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22095200,\"nice\":13850,\"sys\":2916510,\"idle\":1761706800,\"irq\":0}}],\"eventLoopStats\":{\"min\":66,\"max\":30030,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "166d59f0-8cb9-4fb1-a811-07d52e48c73f", "x-request-start": "1741971634462" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741971634029, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829938688,\"uptime\":1791362.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075780,\"nice\":14030,\"sys\":2908030,\"idle\":1762007170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22095200,\"nice\":13850,\"sys\":2916510,\"idle\":1761706800,\"irq\":0}}],\"eventLoopStats\":{\"min\":66,\"max\":30030,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:00:34.029550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741971634029, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2829938688,\"uptime\":1791362.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22075780,\"nice\":14030,\"sys\":2908030,\"idle\":1762007170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22095200,\"nice\":13850,\"sys\":2916510,\"idle\":1761706800,\"irq\":0}}],\"eventLoopStats\":{\"min\":66,\"max\":30030,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:00:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741971634029,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741971634029,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:00:34.029616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741971634029,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "166d59f0-8cb9-4fb1-a811-07d52e48c73f", "x-request-start": "1741971634462" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741971634029, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:00:34.029616+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741971634029, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:02:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741971754089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828763136,\"uptime\":1791482.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22076870,\"nice\":14030,\"sys\":2908170,\"idle\":1762125880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22096200,\"nice\":13850,\"sys\":2916650,\"idle\":1761825460,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30029,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741971754089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828763136,\"uptime\":1791482.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22076870,\"nice\":14030,\"sys\":2908170,\"idle\":1762125880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22096200,\"nice\":13850,\"sys\":2916650,\"idle\":1761825460,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30029,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:02:34.089552+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741971754089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828763136,\"uptime\":1791482.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22076870,\"nice\":14030,\"sys\":2908170,\"idle\":1762125880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22096200,\"nice\":13850,\"sys\":2916650,\"idle\":1761825460,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30029,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "cf7463a4-0904-4643-bf6a-36c6a30745b5", "x-request-start": "1741971754508" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741971754089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828763136,\"uptime\":1791482.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22076870,\"nice\":14030,\"sys\":2908170,\"idle\":1762125880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22096200,\"nice\":13850,\"sys\":2916650,\"idle\":1761825460,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30029,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:02:34.089552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741971754089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2828763136,\"uptime\":1791482.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22076870,\"nice\":14030,\"sys\":2908170,\"idle\":1762125880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22096200,\"nice\":13850,\"sys\":2916650,\"idle\":1761825460,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30029,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:02:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741971754089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741971754089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:02:34.089606+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741971754089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "cf7463a4-0904-4643-bf6a-36c6a30745b5", "x-request-start": "1741971754508" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741971754089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:02:34.089606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741971754089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:10:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741972234241,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777604096,\"uptime\":1791962.72,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22080850,\"nice\":14030,\"sys\":2908840,\"idle\":1762599760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100010,\"nice\":13850,\"sys\":2917150,\"idle\":1762299530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29973,\"num\":13,\"sum\":60003}}}"}' escaped msg: '{"level":20,"time":1741972234241,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777604096,\"uptime\":1791962.72,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22080850,\"nice\":14030,\"sys\":2908840,\"idle\":1762599760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100010,\"nice\":13850,\"sys\":2917150,\"idle\":1762299530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29973,\"num\":13,\"sum\":60003}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:10:34.241560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741972234241,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777604096,\"uptime\":1791962.72,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22080850,\"nice\":14030,\"sys\":2908840,\"idle\":1762599760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100010,\"nice\":13850,\"sys\":2917150,\"idle\":1762299530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29973,\"num\":13,\"sum\":60003}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b25b58b2-c228-492d-b922-2a730b3a145c", "x-request-start": "1741972234670" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741972234241, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777604096,\"uptime\":1791962.72,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22080850,\"nice\":14030,\"sys\":2908840,\"idle\":1762599760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100010,\"nice\":13850,\"sys\":2917150,\"idle\":1762299530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29973,\"num\":13,\"sum\":60003}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:10:34.241560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741972234241, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777604096,\"uptime\":1791962.72,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22080850,\"nice\":14030,\"sys\":2908840,\"idle\":1762599760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100010,\"nice\":13850,\"sys\":2917150,\"idle\":1762299530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29973,\"num\":13,\"sum\":60003}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:10:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741972234241,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741972234241,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:10:34.241610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741972234241,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b25b58b2-c228-492d-b922-2a730b3a145c", "x-request-start": "1741972234670" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741972234241, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:10:34.241610+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741972234241, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:12:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741972354261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777616384,\"uptime\":1792082.74,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22081580,\"nice\":14030,\"sys\":2908950,\"idle\":1762718570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100870,\"nice\":13850,\"sys\":2917290,\"idle\":1762418120,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29941,\"num\":6,\"sum\":60008}}}"}' escaped msg: '{"level":20,"time":1741972354261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777616384,\"uptime\":1792082.74,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22081580,\"nice\":14030,\"sys\":2908950,\"idle\":1762718570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100870,\"nice\":13850,\"sys\":2917290,\"idle\":1762418120,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29941,\"num\":6,\"sum\":60008}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:12:34.261730+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741972354261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777616384,\"uptime\":1792082.74,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22081580,\"nice\":14030,\"sys\":2908950,\"idle\":1762718570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100870,\"nice\":13850,\"sys\":2917290,\"idle\":1762418120,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29941,\"num\":6,\"sum\":60008}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e4ba67da-cd2f-490b-8c44-5139362104d0", "x-request-start": "1741972354701" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741972354261, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777616384,\"uptime\":1792082.74,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22081580,\"nice\":14030,\"sys\":2908950,\"idle\":1762718570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100870,\"nice\":13850,\"sys\":2917290,\"idle\":1762418120,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29941,\"num\":6,\"sum\":60008}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:12:34.261730+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741972354261, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777616384,\"uptime\":1792082.74,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22081580,\"nice\":14030,\"sys\":2908950,\"idle\":1762718570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100870,\"nice\":13850,\"sys\":2917290,\"idle\":1762418120,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29941,\"num\":6,\"sum\":60008}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:12:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741972354261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741972354261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:12:34.261734+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741972354261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e4ba67da-cd2f-490b-8c44-5139362104d0", "x-request-start": "1741972354701" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741972354261, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:12:34.261734+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741972354261, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:14:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741972487489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741972487489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:14:47.489384+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741972487489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e36f9a5c-0b24-4a91-ba95-49f76df392f6", "x-request-start": "1741972487915" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741972487489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:14:47.489384+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741972487489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:14:47', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741972487490,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741972487490,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:14:47.490907+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741972487490,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e36f9a5c-0b24-4a91-ba95-49f76df392f6", "x-request-start": "1741972487915" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741972487490, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:14:47.490907+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741972487490, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:19:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741972774405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777669632,\"uptime\":1792502.88,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22085900,\"nice\":14030,\"sys\":2909520,\"idle\":1763133250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22105270,\"nice\":13850,\"sys\":2917760,\"idle\":1762832930,\"irq\":0}}],\"eventLoopStats\":{\"min\":44,\"max\":30029,\"num\":3,\"sum\":59998}}}"}' escaped msg: '{"level":20,"time":1741972774405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777669632,\"uptime\":1792502.88,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22085900,\"nice\":14030,\"sys\":2909520,\"idle\":1763133250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22105270,\"nice\":13850,\"sys\":2917760,\"idle\":1762832930,\"irq\":0}}],\"eventLoopStats\":{\"min\":44,\"max\":30029,\"num\":3,\"sum\":59998}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:19:34.405651+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741972774405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777669632,\"uptime\":1792502.88,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22085900,\"nice\":14030,\"sys\":2909520,\"idle\":1763133250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22105270,\"nice\":13850,\"sys\":2917760,\"idle\":1762832930,\"irq\":0}}],\"eventLoopStats\":{\"min\":44,\"max\":30029,\"num\":3,\"sum\":59998}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6b352d03-3598-4e06-a1fa-b06c33c16535", "x-request-start": "1741972774824" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741972774405, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777669632,\"uptime\":1792502.88,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22085900,\"nice\":14030,\"sys\":2909520,\"idle\":1763133250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22105270,\"nice\":13850,\"sys\":2917760,\"idle\":1762832930,\"irq\":0}}],\"eventLoopStats\":{\"min\":44,\"max\":30029,\"num\":3,\"sum\":59998}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:19:34.405651+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741972774405, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777669632,\"uptime\":1792502.88,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22085900,\"nice\":14030,\"sys\":2909520,\"idle\":1763133250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22105270,\"nice\":13850,\"sys\":2917760,\"idle\":1762832930,\"irq\":0}}],\"eventLoopStats\":{\"min\":44,\"max\":30029,\"num\":3,\"sum\":59998}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:19:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741972774405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741972774405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:19:34.405665+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741972774405,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6b352d03-3598-4e06-a1fa-b06c33c16535", "x-request-start": "1741972774824" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741972774405, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:19:34.405665+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741972774405, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:20:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741972834429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2779463680,\"uptime\":1792562.91,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086460,\"nice\":14030,\"sys\":2909590,\"idle\":1763192480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22105910,\"nice\":13850,\"sys\":2917830,\"idle\":1762892210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29943,\"num\":13,\"sum\":60020}}}"}' escaped msg: '{"level":20,"time":1741972834429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2779463680,\"uptime\":1792562.91,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086460,\"nice\":14030,\"sys\":2909590,\"idle\":1763192480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22105910,\"nice\":13850,\"sys\":2917830,\"idle\":1762892210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29943,\"num\":13,\"sum\":60020}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:20:34.429586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741972834429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2779463680,\"uptime\":1792562.91,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086460,\"nice\":14030,\"sys\":2909590,\"idle\":1763192480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22105910,\"nice\":13850,\"sys\":2917830,\"idle\":1762892210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29943,\"num\":13,\"sum\":60020}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2320f802-2e05-4077-a8c9-618621c884e5", "x-request-start": "1741972834864" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741972834429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2779463680,\"uptime\":1792562.91,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086460,\"nice\":14030,\"sys\":2909590,\"idle\":1763192480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22105910,\"nice\":13850,\"sys\":2917830,\"idle\":1762892210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29943,\"num\":13,\"sum\":60020}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:20:34.429586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741972834429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2779463680,\"uptime\":1792562.91,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086460,\"nice\":14030,\"sys\":2909590,\"idle\":1763192480,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22105910,\"nice\":13850,\"sys\":2917830,\"idle\":1762892210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29943,\"num\":13,\"sum\":60020}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:20:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741972834429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741972834429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:20:34.429627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741972834429,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2320f802-2e05-4077-a8c9-618621c884e5", "x-request-start": "1741972834864" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741972834429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:20:34.429627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741972834429, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:21:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741972894461,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778800128,\"uptime\":1792622.94,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086900,\"nice\":14030,\"sys\":2909630,\"idle\":1763251780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106410,\"nice\":13850,\"sys\":2917900,\"idle\":1762951500,\"irq\":0}}],\"eventLoopStats\":{\"min\":56,\"max\":30026,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741972894461,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778800128,\"uptime\":1792622.94,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086900,\"nice\":14030,\"sys\":2909630,\"idle\":1763251780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106410,\"nice\":13850,\"sys\":2917900,\"idle\":1762951500,\"irq\":0}}],\"eventLoopStats\":{\"min\":56,\"max\":30026,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:21:34.461680+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741972894461,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778800128,\"uptime\":1792622.94,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086900,\"nice\":14030,\"sys\":2909630,\"idle\":1763251780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106410,\"nice\":13850,\"sys\":2917900,\"idle\":1762951500,\"irq\":0}}],\"eventLoopStats\":{\"min\":56,\"max\":30026,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3201f1b9-0adf-404c-b12b-a56166000027", "x-request-start": "1741972894902" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741972894461, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778800128,\"uptime\":1792622.94,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086900,\"nice\":14030,\"sys\":2909630,\"idle\":1763251780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106410,\"nice\":13850,\"sys\":2917900,\"idle\":1762951500,\"irq\":0}}],\"eventLoopStats\":{\"min\":56,\"max\":30026,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:21:34.461680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741972894461, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778800128,\"uptime\":1792622.94,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22086900,\"nice\":14030,\"sys\":2909630,\"idle\":1763251780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106410,\"nice\":13850,\"sys\":2917900,\"idle\":1762951500,\"irq\":0}}],\"eventLoopStats\":{\"min\":56,\"max\":30026,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:21:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741972894461,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741972894461,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:21:34.461694+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741972894461,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3201f1b9-0adf-404c-b12b-a56166000027", "x-request-start": "1741972894902" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741972894461, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:21:34.461694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741972894461, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:23:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741973014497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778337280,\"uptime\":1792742.97,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22087830,\"nice\":14030,\"sys\":2909750,\"idle\":1763370490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22107530,\"nice\":13850,\"sys\":2918050,\"idle\":1763070090,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30024,\"num\":3,\"sum\":60006}}}"}' escaped msg: '{"level":20,"time":1741973014497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778337280,\"uptime\":1792742.97,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22087830,\"nice\":14030,\"sys\":2909750,\"idle\":1763370490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22107530,\"nice\":13850,\"sys\":2918050,\"idle\":1763070090,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30024,\"num\":3,\"sum\":60006}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:23:34.497562+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741973014497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778337280,\"uptime\":1792742.97,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22087830,\"nice\":14030,\"sys\":2909750,\"idle\":1763370490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22107530,\"nice\":13850,\"sys\":2918050,\"idle\":1763070090,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30024,\"num\":3,\"sum\":60006}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c46b606-71b2-4243-8874-4d734e14d1d1", "x-request-start": "1741973014920" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741973014497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778337280,\"uptime\":1792742.97,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22087830,\"nice\":14030,\"sys\":2909750,\"idle\":1763370490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22107530,\"nice\":13850,\"sys\":2918050,\"idle\":1763070090,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30024,\"num\":3,\"sum\":60006}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:23:34.497562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741973014497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778337280,\"uptime\":1792742.97,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22087830,\"nice\":14030,\"sys\":2909750,\"idle\":1763370490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22107530,\"nice\":13850,\"sys\":2918050,\"idle\":1763070090,\"irq\":0}}],\"eventLoopStats\":{\"min\":29,\"max\":30024,\"num\":3,\"sum\":60006}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:23:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741973014497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741973014497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:23:34.497634+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741973014497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c46b606-71b2-4243-8874-4d734e14d1d1", "x-request-start": "1741973014920" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741973014497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:23:34.497634+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741973014497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:24:49', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741973089495,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741973089495,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:24:49.495845+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741973089495,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ba76e2af-73a7-48ac-bcdb-c4a2f10f1d97", "x-request-start": "1741973089931" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741973089495, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:24:49.495845+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741973089495, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:24:49', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741973089497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741973089497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:24:49.497360+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741973089497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ba76e2af-73a7-48ac-bcdb-c4a2f10f1d97", "x-request-start": "1741973089931" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741973089497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:24:49.497360+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741973089497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:28:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741973314553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780774400,\"uptime\":1793043.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22090220,\"nice\":14030,\"sys\":2910100,\"idle\":1763666860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110130,\"nice\":13850,\"sys\":2918390,\"idle\":1763366840,\"irq\":0}}],\"eventLoopStats\":{\"min\":89,\"max\":30030,\"num\":3,\"sum\":60015}}}"}' escaped msg: '{"level":20,"time":1741973314553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780774400,\"uptime\":1793043.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22090220,\"nice\":14030,\"sys\":2910100,\"idle\":1763666860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110130,\"nice\":13850,\"sys\":2918390,\"idle\":1763366840,\"irq\":0}}],\"eventLoopStats\":{\"min\":89,\"max\":30030,\"num\":3,\"sum\":60015}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:28:34.553561+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741973314553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780774400,\"uptime\":1793043.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22090220,\"nice\":14030,\"sys\":2910100,\"idle\":1763666860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110130,\"nice\":13850,\"sys\":2918390,\"idle\":1763366840,\"irq\":0}}],\"eventLoopStats\":{\"min\":89,\"max\":30030,\"num\":3,\"sum\":60015}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "059244df-4feb-4c2d-b5f4-908870157e0f", "x-request-start": "1741973314980" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741973314553, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780774400,\"uptime\":1793043.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22090220,\"nice\":14030,\"sys\":2910100,\"idle\":1763666860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110130,\"nice\":13850,\"sys\":2918390,\"idle\":1763366840,\"irq\":0}}],\"eventLoopStats\":{\"min\":89,\"max\":30030,\"num\":3,\"sum\":60015}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:28:34.553561+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741973314553, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780774400,\"uptime\":1793043.03,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22090220,\"nice\":14030,\"sys\":2910100,\"idle\":1763666860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110130,\"nice\":13850,\"sys\":2918390,\"idle\":1763366840,\"irq\":0}}],\"eventLoopStats\":{\"min\":89,\"max\":30030,\"num\":3,\"sum\":60015}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:28:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741973314553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741973314553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:28:34.553659+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741973314553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "059244df-4feb-4c2d-b5f4-908870157e0f", "x-request-start": "1741973314980" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741973314553, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:28:34.553659+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741973314553, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:29:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741973374561,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781052928,\"uptime\":1793103.04,\"totalMem\":4018159616,\"loadavg\":[0.13,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22090660,\"nice\":14030,\"sys\":2910170,\"idle\":1763726160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110500,\"nice\":13850,\"sys\":2918500,\"idle\":1763426180,\"irq\":0}}],\"eventLoopStats\":{\"min\":103,\"max\":30029,\"num\":3,\"sum\":60004}}}"}' escaped msg: '{"level":20,"time":1741973374561,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781052928,\"uptime\":1793103.04,\"totalMem\":4018159616,\"loadavg\":[0.13,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22090660,\"nice\":14030,\"sys\":2910170,\"idle\":1763726160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110500,\"nice\":13850,\"sys\":2918500,\"idle\":1763426180,\"irq\":0}}],\"eventLoopStats\":{\"min\":103,\"max\":30029,\"num\":3,\"sum\":60004}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:29:34.561557+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741973374561,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781052928,\"uptime\":1793103.04,\"totalMem\":4018159616,\"loadavg\":[0.13,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22090660,\"nice\":14030,\"sys\":2910170,\"idle\":1763726160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110500,\"nice\":13850,\"sys\":2918500,\"idle\":1763426180,\"irq\":0}}],\"eventLoopStats\":{\"min\":103,\"max\":30029,\"num\":3,\"sum\":60004}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7db61f28-cd7d-4ee0-84c8-bfe0ec9a38d2", "x-request-start": "1741973374991" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741973374561, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781052928,\"uptime\":1793103.04,\"totalMem\":4018159616,\"loadavg\":[0.13,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22090660,\"nice\":14030,\"sys\":2910170,\"idle\":1763726160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110500,\"nice\":13850,\"sys\":2918500,\"idle\":1763426180,\"irq\":0}}],\"eventLoopStats\":{\"min\":103,\"max\":30029,\"num\":3,\"sum\":60004}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:29:34.561557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741973374561, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781052928,\"uptime\":1793103.04,\"totalMem\":4018159616,\"loadavg\":[0.13,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22090660,\"nice\":14030,\"sys\":2910170,\"idle\":1763726160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110500,\"nice\":13850,\"sys\":2918500,\"idle\":1763426180,\"irq\":0}}],\"eventLoopStats\":{\"min\":103,\"max\":30029,\"num\":3,\"sum\":60004}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:29:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741973374561,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741973374561,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:29:34.561613+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741973374561,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7db61f28-cd7d-4ee0-84c8-bfe0ec9a38d2", "x-request-start": "1741973374991" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741973374561, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:29:34.561613+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741973374561, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:29:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741973390566,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741973390566,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:29:50.566444+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741973390566,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "85a2baca-e1a3-480e-ae63-2871c6fd5e27", "x-request-start": "1741973390985" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741973390566, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:29:50.566444+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741973390566, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:29:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741973390567,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741973390567,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:29:50.567872+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741973390567,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "85a2baca-e1a3-480e-ae63-2871c6fd5e27", "x-request-start": "1741973390985" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741973390567, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:29:50.567872+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741973390567, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:30:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741973434585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777960448,\"uptime\":1793163.06,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22091180,\"nice\":14030,\"sys\":2910260,\"idle\":1763785520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110980,\"nice\":13850,\"sys\":2918610,\"idle\":1763485470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29889,\"num\":13,\"sum\":60022}}}"}' escaped msg: '{"level":20,"time":1741973434585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777960448,\"uptime\":1793163.06,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22091180,\"nice\":14030,\"sys\":2910260,\"idle\":1763785520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110980,\"nice\":13850,\"sys\":2918610,\"idle\":1763485470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29889,\"num\":13,\"sum\":60022}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:30:34.585590+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741973434585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777960448,\"uptime\":1793163.06,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22091180,\"nice\":14030,\"sys\":2910260,\"idle\":1763785520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110980,\"nice\":13850,\"sys\":2918610,\"idle\":1763485470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29889,\"num\":13,\"sum\":60022}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "59ca2a0e-3d7b-408c-86c9-aec6267e043b", "x-request-start": "1741973435025" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741973434585, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777960448,\"uptime\":1793163.06,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22091180,\"nice\":14030,\"sys\":2910260,\"idle\":1763785520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110980,\"nice\":13850,\"sys\":2918610,\"idle\":1763485470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29889,\"num\":13,\"sum\":60022}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:30:34.585590+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741973434585, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777960448,\"uptime\":1793163.06,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22091180,\"nice\":14030,\"sys\":2910260,\"idle\":1763785520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22110980,\"nice\":13850,\"sys\":2918610,\"idle\":1763485470,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29889,\"num\":13,\"sum\":60022}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:30:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741973434585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741973434585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:30:34.585627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741973434585,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "59ca2a0e-3d7b-408c-86c9-aec6267e043b", "x-request-start": "1741973435025" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741973434585, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:30:34.585627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741973434585, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:33:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741973614633,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777972736,\"uptime\":1793343.11,\"totalMem\":4018159616,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22092560,\"nice\":14030,\"sys\":2910470,\"idle\":1763963600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22112610,\"nice\":13850,\"sys\":2918840,\"idle\":1763663460,\"irq\":0}}],\"eventLoopStats\":{\"min\":126,\"max\":30030,\"num\":3,\"sum\":60003}}}"}' escaped msg: '{"level":20,"time":1741973614633,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777972736,\"uptime\":1793343.11,\"totalMem\":4018159616,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22092560,\"nice\":14030,\"sys\":2910470,\"idle\":1763963600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22112610,\"nice\":13850,\"sys\":2918840,\"idle\":1763663460,\"irq\":0}}],\"eventLoopStats\":{\"min\":126,\"max\":30030,\"num\":3,\"sum\":60003}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:33:34.633547+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741973614633,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777972736,\"uptime\":1793343.11,\"totalMem\":4018159616,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22092560,\"nice\":14030,\"sys\":2910470,\"idle\":1763963600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22112610,\"nice\":13850,\"sys\":2918840,\"idle\":1763663460,\"irq\":0}}],\"eventLoopStats\":{\"min\":126,\"max\":30030,\"num\":3,\"sum\":60003}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "384ea159-504d-4c55-82f6-a394c9aa2fd5", "x-request-start": "1741973615064" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741973614633, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777972736,\"uptime\":1793343.11,\"totalMem\":4018159616,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22092560,\"nice\":14030,\"sys\":2910470,\"idle\":1763963600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22112610,\"nice\":13850,\"sys\":2918840,\"idle\":1763663460,\"irq\":0}}],\"eventLoopStats\":{\"min\":126,\"max\":30030,\"num\":3,\"sum\":60003}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:33:34.633547+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741973614633, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777972736,\"uptime\":1793343.11,\"totalMem\":4018159616,\"loadavg\":[0.08,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22092560,\"nice\":14030,\"sys\":2910470,\"idle\":1763963600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22112610,\"nice\":13850,\"sys\":2918840,\"idle\":1763663460,\"irq\":0}}],\"eventLoopStats\":{\"min\":126,\"max\":30030,\"num\":3,\"sum\":60003}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:33:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741973614633,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741973614633,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:33:34.633621+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741973614633,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "384ea159-504d-4c55-82f6-a394c9aa2fd5", "x-request-start": "1741973615064" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741973614633, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:33:34.633621+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741973614633, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:37:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741973854729,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777989120,\"uptime\":1793583.2,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22094360,\"nice\":14030,\"sys\":2910820,\"idle\":1764201020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115210,\"nice\":13850,\"sys\":2919130,\"idle\":1763900540,\"irq\":0}}],\"eventLoopStats\":{\"min\":156,\"max\":30027,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741973854729,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777989120,\"uptime\":1793583.2,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22094360,\"nice\":14030,\"sys\":2910820,\"idle\":1764201020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115210,\"nice\":13850,\"sys\":2919130,\"idle\":1763900540,\"irq\":0}}],\"eventLoopStats\":{\"min\":156,\"max\":30027,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:37:34.729574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741973854729,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777989120,\"uptime\":1793583.2,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22094360,\"nice\":14030,\"sys\":2910820,\"idle\":1764201020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115210,\"nice\":13850,\"sys\":2919130,\"idle\":1763900540,\"irq\":0}}],\"eventLoopStats\":{\"min\":156,\"max\":30027,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f3a9fa4a-78a8-47b9-86a3-6d89560c4544", "x-request-start": "1741973855174" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741973854729, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777989120,\"uptime\":1793583.2,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22094360,\"nice\":14030,\"sys\":2910820,\"idle\":1764201020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115210,\"nice\":13850,\"sys\":2919130,\"idle\":1763900540,\"irq\":0}}],\"eventLoopStats\":{\"min\":156,\"max\":30027,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:37:34.729574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741973854729, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777989120,\"uptime\":1793583.2,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22094360,\"nice\":14030,\"sys\":2910820,\"idle\":1764201020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115210,\"nice\":13850,\"sys\":2919130,\"idle\":1763900540,\"irq\":0}}],\"eventLoopStats\":{\"min\":156,\"max\":30027,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:37:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741973854729,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741973854729,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:37:34.729599+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741973854729,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f3a9fa4a-78a8-47b9-86a3-6d89560c4544", "x-request-start": "1741973855174" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741973854729, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:37:34.729599+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741973854729, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:39:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741973974789,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777997312,\"uptime\":1793703.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22095240,\"nice\":14030,\"sys\":2910950,\"idle\":1764319680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115880,\"nice\":13850,\"sys\":2919220,\"idle\":1764019190,\"irq\":0}}],\"eventLoopStats\":{\"min\":146,\"max\":30001,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741973974789,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777997312,\"uptime\":1793703.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22095240,\"nice\":14030,\"sys\":2910950,\"idle\":1764319680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115880,\"nice\":13850,\"sys\":2919220,\"idle\":1764019190,\"irq\":0}}],\"eventLoopStats\":{\"min\":146,\"max\":30001,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:39:34.789594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741973974789,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777997312,\"uptime\":1793703.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22095240,\"nice\":14030,\"sys\":2910950,\"idle\":1764319680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115880,\"nice\":13850,\"sys\":2919220,\"idle\":1764019190,\"irq\":0}}],\"eventLoopStats\":{\"min\":146,\"max\":30001,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4e045e71-5591-474b-a506-1cdaae4948f7", "x-request-start": "1741973975226" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741973974789, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777997312,\"uptime\":1793703.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22095240,\"nice\":14030,\"sys\":2910950,\"idle\":1764319680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115880,\"nice\":13850,\"sys\":2919220,\"idle\":1764019190,\"irq\":0}}],\"eventLoopStats\":{\"min\":146,\"max\":30001,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:39:34.789594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741973974789, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777997312,\"uptime\":1793703.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22095240,\"nice\":14030,\"sys\":2910950,\"idle\":1764319680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115880,\"nice\":13850,\"sys\":2919220,\"idle\":1764019190,\"irq\":0}}],\"eventLoopStats\":{\"min\":146,\"max\":30001,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:39:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741973974789,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741973974789,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:39:34.789648+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741973974789,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4e045e71-5591-474b-a506-1cdaae4948f7", "x-request-start": "1741973975226" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741973974789, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:39:34.789648+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741973974789, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:42:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974154845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778578944,\"uptime\":1793883.32,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22096620,\"nice\":14030,\"sys\":2911110,\"idle\":1764497700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22117420,\"nice\":13850,\"sys\":2919440,\"idle\":1764197050,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29902,\"num\":7,\"sum\":60006}}}"}' escaped msg: '{"level":20,"time":1741974154845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778578944,\"uptime\":1793883.32,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22096620,\"nice\":14030,\"sys\":2911110,\"idle\":1764497700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22117420,\"nice\":13850,\"sys\":2919440,\"idle\":1764197050,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29902,\"num\":7,\"sum\":60006}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:42:34.845581+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974154845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778578944,\"uptime\":1793883.32,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22096620,\"nice\":14030,\"sys\":2911110,\"idle\":1764497700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22117420,\"nice\":13850,\"sys\":2919440,\"idle\":1764197050,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29902,\"num\":7,\"sum\":60006}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "be47146f-aa89-41ae-a598-09f080e5980f", "x-request-start": "1741974155273" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974154845, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778578944,\"uptime\":1793883.32,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22096620,\"nice\":14030,\"sys\":2911110,\"idle\":1764497700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22117420,\"nice\":13850,\"sys\":2919440,\"idle\":1764197050,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29902,\"num\":7,\"sum\":60006}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:42:34.845581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974154845, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778578944,\"uptime\":1793883.32,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22096620,\"nice\":14030,\"sys\":2911110,\"idle\":1764497700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22117420,\"nice\":13850,\"sys\":2919440,\"idle\":1764197050,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29902,\"num\":7,\"sum\":60006}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:42:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974154845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974154845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:42:34.845606+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974154845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "be47146f-aa89-41ae-a598-09f080e5980f", "x-request-start": "1741974155273" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974154845, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:42:34.845606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974154845, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:44:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974274889,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778615808,\"uptime\":1794003.36,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22097350,\"nice\":14030,\"sys\":2911220,\"idle\":1764616440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22118670,\"nice\":13850,\"sys\":2919590,\"idle\":1764315690,\"irq\":0}}],\"eventLoopStats\":{\"min\":101,\"max\":30004,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741974274889,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778615808,\"uptime\":1794003.36,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22097350,\"nice\":14030,\"sys\":2911220,\"idle\":1764616440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22118670,\"nice\":13850,\"sys\":2919590,\"idle\":1764315690,\"irq\":0}}],\"eventLoopStats\":{\"min\":101,\"max\":30004,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:44:34.889573+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974274889,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778615808,\"uptime\":1794003.36,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22097350,\"nice\":14030,\"sys\":2911220,\"idle\":1764616440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22118670,\"nice\":13850,\"sys\":2919590,\"idle\":1764315690,\"irq\":0}}],\"eventLoopStats\":{\"min\":101,\"max\":30004,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bf4f8f02-4563-41e6-a2b9-4ecdfe89953b", "x-request-start": "1741974275303" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974274889, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778615808,\"uptime\":1794003.36,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22097350,\"nice\":14030,\"sys\":2911220,\"idle\":1764616440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22118670,\"nice\":13850,\"sys\":2919590,\"idle\":1764315690,\"irq\":0}}],\"eventLoopStats\":{\"min\":101,\"max\":30004,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:44:34.889573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974274889, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778615808,\"uptime\":1794003.36,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22097350,\"nice\":14030,\"sys\":2911220,\"idle\":1764616440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22118670,\"nice\":13850,\"sys\":2919590,\"idle\":1764315690,\"irq\":0}}],\"eventLoopStats\":{\"min\":101,\"max\":30004,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:44:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974274889,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974274889,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:44:34.889618+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974274889,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bf4f8f02-4563-41e6-a2b9-4ecdfe89953b", "x-request-start": "1741974275303" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974274889, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:44:34.889618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974274889, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:44:53', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974293220,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741974293220,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:44:53.220636+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974293220,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1cbdbbb7-fdc8-4ced-9651-04c31808395d", "x-request-start": "1741974293655" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974293220, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:44:53.220636+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974293220, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:44:53', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974293222,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741974293222,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:44:53.222112+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974293222,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1cbdbbb7-fdc8-4ced-9651-04c31808395d", "x-request-start": "1741974293655" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974293222, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:44:53.222112+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974293222, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:47:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974454937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780897280,\"uptime\":1794183.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22098710,\"nice\":14030,\"sys\":2911410,\"idle\":1764794210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22120130,\"nice\":13850,\"sys\":2919720,\"idle\":1764493550,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29953,\"num\":6,\"sum\":60001}}}"}' escaped msg: '{"level":20,"time":1741974454937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780897280,\"uptime\":1794183.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22098710,\"nice\":14030,\"sys\":2911410,\"idle\":1764794210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22120130,\"nice\":13850,\"sys\":2919720,\"idle\":1764493550,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29953,\"num\":6,\"sum\":60001}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:47:34.937588+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974454937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780897280,\"uptime\":1794183.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22098710,\"nice\":14030,\"sys\":2911410,\"idle\":1764794210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22120130,\"nice\":13850,\"sys\":2919720,\"idle\":1764493550,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29953,\"num\":6,\"sum\":60001}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c379f2fb-0c03-49d7-80bc-41ed6b9ef96b", "x-request-start": "1741974455367" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974454937, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780897280,\"uptime\":1794183.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22098710,\"nice\":14030,\"sys\":2911410,\"idle\":1764794210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22120130,\"nice\":13850,\"sys\":2919720,\"idle\":1764493550,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29953,\"num\":6,\"sum\":60001}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:47:34.937588+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974454937, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2780897280,\"uptime\":1794183.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22098710,\"nice\":14030,\"sys\":2911410,\"idle\":1764794210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22120130,\"nice\":13850,\"sys\":2919720,\"idle\":1764493550,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29953,\"num\":6,\"sum\":60001}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:47:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974454937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974454937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:47:34.937597+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974454937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c379f2fb-0c03-49d7-80bc-41ed6b9ef96b", "x-request-start": "1741974455367" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974454937, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:47:34.937597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974454937, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974422545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-updated correctly routed"}' escaped msg: '{"level":30,"time":1741974422545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-updated correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.279945+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974422545,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-updated correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974422545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-updated correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.279945+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974422545, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-updated correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573279,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741974573279,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.279950+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573279,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573279, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.279950+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573279, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.280263+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.280263+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.270Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:33.201Z\",\"modifiedAt\":\"2025-03-14T17:49:33.201Z\",\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.270Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:33.201Z\",\"modifiedAt\":\"2025-03-14T17:49:33.201Z\",\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.280348+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.270Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:33.201Z\",\"modifiedAt\":\"2025-03-14T17:49:33.201Z\",\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.270Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:33.201Z\",\"modifiedAt\":\"2025-03-14T17:49:33.201Z\",\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.280348+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.270Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:33.201Z\",\"modifiedAt\":\"2025-03-14T17:49:33.201Z\",\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' escaped msg: '{"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.280350+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.280350+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' escaped msg: '{"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.280387+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.280387+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.280486+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.280486+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted"}' escaped msg: '{"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.280559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.280559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.280560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-usd-resource-deleted is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.280560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-usd-resource-deleted is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted correctly routed"}' escaped msg: '{"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.304443+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974573280,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.304443+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974573280, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.304445+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.304445+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.304731+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.304731+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.295Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:33.201Z\",\"modifiedAt\":\"2025-03-14T17:49:33.201Z\",\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\"},\"eventObj\":[],\"requestId\":\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.295Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:33.201Z\",\"modifiedAt\":\"2025-03-14T17:49:33.201Z\",\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\"},\"eventObj\":[],\"requestId\":\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.304822+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.295Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:33.201Z\",\"modifiedAt\":\"2025-03-14T17:49:33.201Z\",\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\"},\"eventObj\":[],\"requestId\":\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.295Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:33.201Z\",\"modifiedAt\":\"2025-03-14T17:49:33.201Z\",\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\"},\"eventObj\":[],\"requestId\":\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.304822+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.295Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Starting approx. 00:00 March 11, multiple alerts showing connection issues between EaaS (email as a service) and the Core Mail Process VIP were observed. Initial impact was two FDs, however starting March 13, all FDs are likely affected. A Sev1 incident was spun up at 14:37 UTC. Email Infra and Ingress Gateway teams have been engaged to investigate. \\nCustomer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\n\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:33.201Z\",\"modifiedAt\":\"2025-03-14T17:49:33.201Z\",\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":null,\"sfid\":null},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:04:45.241Z\"},\"eventObj\":[],\"requestId\":\"9d07kr-0mk42w-r41xph-7zxqe1-1741974572403\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' escaped msg: '{"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.304823+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.304823+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' escaped msg: '{"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.304858+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.304858+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.304926+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.304926+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created"}' escaped msg: '{"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.304926+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.304926+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.304927+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-usd-resource-created is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.304927+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-usd-resource-created is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created correctly routed"}' escaped msg: '{"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.361027+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974573304,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.361027+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974573304, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573360,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741974573360,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.361028+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573360,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573360, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.361028+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573360, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.361113+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.361113+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.305Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}"}' escaped msg: '{"level":20,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.305Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.361113+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.305Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.305Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.361113+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:33.305Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' escaped msg: '{"level":20,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.361145+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.361145+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' escaped msg: '{"level":20,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.361145+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.361145+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.361206+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.361206+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:33', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' escaped msg: '{"level":50,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:33.361410+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741974573361,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "39e838e8-9028-41e5-904b-12161ba114ed", "x-request-start": "1741974573714" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:33.361410+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741974573361, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974575935,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated correctly routed"}' escaped msg: '{"level":30,"time":1741974575935,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.432739+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974575935,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974575935, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.432739+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974575935, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-updated correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.432744+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.432744+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.432830+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.432830+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}"}' escaped msg: '{"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.432831+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.432831+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.432849+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.432849+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.432920+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.432920+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433000+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433000+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response"}' escaped msg: '{"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433002+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433002+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' escaped msg: '{"level":30,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433002+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974578432,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433002+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974578432, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433523+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433523+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433523+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433523+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-work-item-updated' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-work-item-updated' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433524+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-work-item-updated' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-work-item-updated' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433524+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-work-item-updated' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"workItem\":{\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"\"}}"}' escaped msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"workItem\":{\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433525+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"workItem\":{\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"workItem\":{\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433525+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"workItem\":{\"id\":\"7d192378-91af-4192-9bbc-81bae16cab9a\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}"}' escaped msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433526+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433526+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}"}' escaped msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433527+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433527+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-work-item-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433527+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433527+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-work-item-updated"}' escaped msg: '{"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-work-item-updated"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433527+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-work-item-updated"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-work-item-updated" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433527+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-work-item-updated" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-work-item-updated is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-work-item-updated is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.433528+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-work-item-updated is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-work-item-updated is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.433528+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-work-item-updated is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-work-item-updated correctly routed"}' escaped msg: '{"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-work-item-updated correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.434344+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974578433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-work-item-updated correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-work-item-updated correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.434344+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974578433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-work-item-updated correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,55,58,52,57,58,51,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T17:49:38.155Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T17:49:38.155Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}}"}' escaped msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,55,58,52,57,58,51,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T17:49:38.155Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T17:49:38.155Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.434347+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,55,58,52,57,58,51,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T17:49:38.155Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T17:49:38.155Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,55,58,52,57,58,51,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T17:49:38.155Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T17:49:38.155Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.434347+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,55,58,52,57,58,51,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T17:49:38.155Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T17:49:38.155Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T17:49:38.155Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.434348+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.434348+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.434348+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-gus-response and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.434348+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-gus-response and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.434348+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.434348+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}"}' escaped msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.434351+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.434351+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T17:49:38.155Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.435303+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.435303+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:49:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974578435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826"}' escaped msg: '{"level":20,"time":1741974578435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:49:38.435303+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974578435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "26", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad52feb6-d285-45c0-9dc1-5f3d6bacfd6a", "x-request-start": "1741974578715" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974578435, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:49:38.435303+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974578435, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:50:34', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974634965,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771914752,\"uptime\":1794363.44,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100650,\"nice\":14030,\"sys\":2911660,\"idle\":1764971600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22122140,\"nice\":13850,\"sys\":2919950,\"idle\":1764671130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29903,\"num\":20,\"sum\":59994}}}"}' escaped msg: '{"level":20,"time":1741974634965,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771914752,\"uptime\":1794363.44,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100650,\"nice\":14030,\"sys\":2911660,\"idle\":1764971600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22122140,\"nice\":13850,\"sys\":2919950,\"idle\":1764671130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29903,\"num\":20,\"sum\":59994}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:50:34.965547+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974634965,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771914752,\"uptime\":1794363.44,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100650,\"nice\":14030,\"sys\":2911660,\"idle\":1764971600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22122140,\"nice\":13850,\"sys\":2919950,\"idle\":1764671130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29903,\"num\":20,\"sum\":59994}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5a9f3b0-10b6-4f54-9561-47d3aadb4119", "x-request-start": "1741974635403" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974634965, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771914752,\"uptime\":1794363.44,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100650,\"nice\":14030,\"sys\":2911660,\"idle\":1764971600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22122140,\"nice\":13850,\"sys\":2919950,\"idle\":1764671130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29903,\"num\":20,\"sum\":59994}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:50:34.965547+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974634965, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771914752,\"uptime\":1794363.44,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22100650,\"nice\":14030,\"sys\":2911660,\"idle\":1764971600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22122140,\"nice\":13850,\"sys\":2919950,\"idle\":1764671130,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29903,\"num\":20,\"sum\":59994}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:50:34', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974634965,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974634965,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:50:34.965658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974634965,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e5a9f3b0-10b6-4f54-9561-47d3aadb4119", "x-request-start": "1741974635403" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974634965, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:50:34.965658+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974634965, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:52:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974755001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771845120,\"uptime\":1794483.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22101930,\"nice\":14030,\"sys\":2911770,\"idle\":1765090240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123050,\"nice\":13850,\"sys\":2920060,\"idle\":1764789720,\"irq\":0}}],\"eventLoopStats\":{\"min\":96,\"max\":30010,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741974755001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771845120,\"uptime\":1794483.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22101930,\"nice\":14030,\"sys\":2911770,\"idle\":1765090240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123050,\"nice\":13850,\"sys\":2920060,\"idle\":1764789720,\"irq\":0}}],\"eventLoopStats\":{\"min\":96,\"max\":30010,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:52:35.001564+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974755001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771845120,\"uptime\":1794483.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22101930,\"nice\":14030,\"sys\":2911770,\"idle\":1765090240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123050,\"nice\":13850,\"sys\":2920060,\"idle\":1764789720,\"irq\":0}}],\"eventLoopStats\":{\"min\":96,\"max\":30010,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e420084e-7179-416e-9f4d-7d3e0de08f57", "x-request-start": "1741974755436" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974755001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771845120,\"uptime\":1794483.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22101930,\"nice\":14030,\"sys\":2911770,\"idle\":1765090240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123050,\"nice\":13850,\"sys\":2920060,\"idle\":1764789720,\"irq\":0}}],\"eventLoopStats\":{\"min\":96,\"max\":30010,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:52:35.001564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974755001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771845120,\"uptime\":1794483.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22101930,\"nice\":14030,\"sys\":2911770,\"idle\":1765090240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123050,\"nice\":13850,\"sys\":2920060,\"idle\":1764789720,\"irq\":0}}],\"eventLoopStats\":{\"min\":96,\"max\":30010,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:52:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974755001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974755001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:52:35.001624+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974755001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e420084e-7179-416e-9f4d-7d3e0de08f57", "x-request-start": "1741974755436" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974755001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:52:35.001624+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974755001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:53:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974815025,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771771392,\"uptime\":1794543.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22102280,\"nice\":14030,\"sys\":2911830,\"idle\":1765149540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123430,\"nice\":13850,\"sys\":2920100,\"idle\":1764849040,\"irq\":0}}],\"eventLoopStats\":{\"min\":76,\"max\":30014,\"num\":3,\"sum\":60023}}}"}' escaped msg: '{"level":20,"time":1741974815025,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771771392,\"uptime\":1794543.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22102280,\"nice\":14030,\"sys\":2911830,\"idle\":1765149540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123430,\"nice\":13850,\"sys\":2920100,\"idle\":1764849040,\"irq\":0}}],\"eventLoopStats\":{\"min\":76,\"max\":30014,\"num\":3,\"sum\":60023}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:53:35.025580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974815025,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771771392,\"uptime\":1794543.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22102280,\"nice\":14030,\"sys\":2911830,\"idle\":1765149540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123430,\"nice\":13850,\"sys\":2920100,\"idle\":1764849040,\"irq\":0}}],\"eventLoopStats\":{\"min\":76,\"max\":30014,\"num\":3,\"sum\":60023}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "096857a9-42a6-4ace-8b68-2aed4279fd33", "x-request-start": "1741974815463" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974815025, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771771392,\"uptime\":1794543.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22102280,\"nice\":14030,\"sys\":2911830,\"idle\":1765149540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123430,\"nice\":13850,\"sys\":2920100,\"idle\":1764849040,\"irq\":0}}],\"eventLoopStats\":{\"min\":76,\"max\":30014,\"num\":3,\"sum\":60023}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:53:35.025580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974815025, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771771392,\"uptime\":1794543.5,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22102280,\"nice\":14030,\"sys\":2911830,\"idle\":1765149540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123430,\"nice\":13850,\"sys\":2920100,\"idle\":1764849040,\"irq\":0}}],\"eventLoopStats\":{\"min\":76,\"max\":30014,\"num\":3,\"sum\":60023}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:53:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974815025,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974815025,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:53:35.025623+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974815025,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "096857a9-42a6-4ace-8b68-2aed4279fd33", "x-request-start": "1741974815463" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974815025, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:53:35.025623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974815025, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974935057,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771423232,\"uptime\":1794663.53,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22103280,\"nice\":14030,\"sys\":2911940,\"idle\":1765268130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22124330,\"nice\":13850,\"sys\":2920260,\"idle\":1764967790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29915,\"num\":13,\"sum\":60000}}}"}' escaped msg: '{"level":20,"time":1741974935057,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771423232,\"uptime\":1794663.53,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22103280,\"nice\":14030,\"sys\":2911940,\"idle\":1765268130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22124330,\"nice\":13850,\"sys\":2920260,\"idle\":1764967790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29915,\"num\":13,\"sum\":60000}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:35.057562+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974935057,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771423232,\"uptime\":1794663.53,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22103280,\"nice\":14030,\"sys\":2911940,\"idle\":1765268130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22124330,\"nice\":13850,\"sys\":2920260,\"idle\":1764967790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29915,\"num\":13,\"sum\":60000}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "89819aa2-5403-4bb4-b1fd-be0b7a52fb86", "x-request-start": "1741974935489" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974935057, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771423232,\"uptime\":1794663.53,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22103280,\"nice\":14030,\"sys\":2911940,\"idle\":1765268130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22124330,\"nice\":13850,\"sys\":2920260,\"idle\":1764967790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29915,\"num\":13,\"sum\":60000}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:35.057562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974935057, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771423232,\"uptime\":1794663.53,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22103280,\"nice\":14030,\"sys\":2911940,\"idle\":1765268130,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22124330,\"nice\":13850,\"sys\":2920260,\"idle\":1764967790,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29915,\"num\":13,\"sum\":60000}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974935057,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974935057,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:35.057639+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974935057,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "89819aa2-5403-4bb4-b1fd-be0b7a52fb86", "x-request-start": "1741974935489" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974935057, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:35.057639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974935057, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974936568,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741974936568,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:37.589108+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974936568,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c7d2b2ec-92e7-4369-bc06-2e4ccc5e93a4", "x-request-start": "1741974938000" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974936568, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:37.589108+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974936568, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974937588,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Roles for incident: []"}' escaped msg: '{"level":20,"time":1741974937588,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Roles for incident: []"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:37.589115+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974937588,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Roles for incident: []"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c7d2b2ec-92e7-4369-bc06-2e4ccc5e93a4", "x-request-start": "1741974938000" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974937588, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Roles for incident: []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:37.589115+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974937588, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Roles for incident: []" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974938344,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-resolved correctly routed"}' escaped msg: '{"level":30,"time":1741974938344,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-resolved correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.733555+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974938344,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-resolved correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974938344, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-resolved correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.733555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974938344, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-resolved correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.733560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.733560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.733636+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.733636+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}"}' escaped msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.733656+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.733656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.733659+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.733659+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.733720+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.733720+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.733802+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.733802+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response"}' escaped msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.733926+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.733926+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-gus-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' escaped msg: '{"level":30,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.733927+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.733927+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.733928+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941733,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.733928+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941733, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,55,58,53,53,58,52,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T17:55:41.685Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_resolved\\\",\\\"timestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}}"}' escaped msg: '{"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,55,58,53,53,58,52,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T17:55:41.685Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_resolved\\\",\\\"timestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.734981+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,55,58,53,53,58,52,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T17:55:41.685Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_resolved\\\",\\\"timestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,55,58,53,53,58,52,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T17:55:41.685Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_resolved\\\",\\\"timestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.734981+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,55,58,53,53,58,52,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T17:55:41.685Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_resolved\\\",\\\"timestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\",\\\"recordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"caseNumber\\\":\\\"73024826\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T17:55:41.685Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"\"},\"caseRecordId\":\"500EE00001TtHdKYAV\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"},\"changes\":{}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.734982+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.734982+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.734982+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-gus-response and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.734982+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-gus-response and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.734983+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.734983+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleGusExport for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}"}' escaped msg: '{"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.734986+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941734,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.734986+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941734, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, event {\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T17:55:41.685Z\",\"recordId\":\"500EE00001TtHdKYAV\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"caseNumber\":\"73024826\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941735,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741974941735,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.735970+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941735,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941735, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.735970+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941735, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:55:41', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974941735,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826"}' escaped msg: '{"level":20,"time":1741974941735,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:55:41.735971+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974941735,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "40d69ae4-6162-4755-b831-62c51e688871", "x-request-start": "1741974942014" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974941735, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:55:41.735971+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974941735, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId c3491190-f157-4c72-8db8-2885f47aaefa, docId VXZAAAMk6lr, caseNumber 73024826" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974961236,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-updated correctly routed"}' escaped msg: '{"level":30,"time":1741974961236,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-updated correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.089808+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974961236,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-updated correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974961236, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-updated correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.089808+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974961236, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-updated correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.089812+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.089812+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-invite-assignee' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-invite-assignee' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.089932+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-invite-assignee' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974971089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-swimlane-invite-assignee' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.089932+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974971089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-swimlane-invite-assignee' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.039Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"slackChannelId\":\"C08HTQWFF8T\",\"userToInvite\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"}},\"requestId\":\"m7f8h-kbqrnj-3stpn-7ecjn8-1741974970509\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.039Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"slackChannelId\":\"C08HTQWFF8T\",\"userToInvite\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"}},\"requestId\":\"m7f8h-kbqrnj-3stpn-7ecjn8-1741974970509\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.089946+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.039Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"slackChannelId\":\"C08HTQWFF8T\",\"userToInvite\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"}},\"requestId\":\"m7f8h-kbqrnj-3stpn-7ecjn8-1741974970509\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.039Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"slackChannelId\":\"C08HTQWFF8T\",\"userToInvite\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"}},\"requestId\":\"m7f8h-kbqrnj-3stpn-7ecjn8-1741974970509\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.089946+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.039Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"slackChannelId\":\"C08HTQWFF8T\",\"userToInvite\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"}},\"requestId\":\"m7f8h-kbqrnj-3stpn-7ecjn8-1741974970509\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' escaped msg: '{"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.089975+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.089975+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' escaped msg: '{"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.090024+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971089,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.090024+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971089, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-invite-assignee\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.090122+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974971090, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.090122+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974971090, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee"}' escaped msg: '{"level":20,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.090124+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971090, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.090124+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971090, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-invite-assignee is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-invite-assignee is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.090125+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-invite-assignee is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974971090, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-swimlane-invite-assignee is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.090125+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974971090, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-swimlane-invite-assignee is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee correctly routed"}' escaped msg: '{"level":30,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.282844+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974971090,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974971090, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.282844+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974971090, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-invite-assignee correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741974971282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.282845+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.282845+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974971282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-updated' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741974971282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-updated' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.283011+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974971282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-swimlane-updated' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974971282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-swimlane-updated' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.283011+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974971282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-swimlane-updated' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.274Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T17:56:11.015Z\",\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"Completed\",\"includeInComms\":false,\"index\":1,\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"m7f8h-kbqrnj-3stpn-7ecjn8-1741974970509\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741974971282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.274Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T17:56:11.015Z\",\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"Completed\",\"includeInComms\":false,\"index\":1,\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"m7f8h-kbqrnj-3stpn-7ecjn8-1741974970509\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.283020+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971282,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.274Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T17:56:11.015Z\",\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"Completed\",\"includeInComms\":false,\"index\":1,\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"m7f8h-kbqrnj-3stpn-7ecjn8-1741974970509\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.274Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T17:56:11.015Z\",\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"Completed\",\"includeInComms\":false,\"index\":1,\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"m7f8h-kbqrnj-3stpn-7ecjn8-1741974970509\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.283020+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971282, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.274Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"createdAt\":\"2025-03-14T16:48:58.609Z\",\"modifiedAt\":\"2025-03-14T17:56:11.015Z\",\"id\":\"fa03ba25-e3fd-4f65-a991-84e41344eb51\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"name\":\"Rollback DNS Updates to Remaining FI's\",\"assignee\":{\"id\":\"4720d9b6-94a0-41f6-b8b7-f31dd800736f\",\"email\":\"aditya.rao@salesforce.com\",\"active\":true,\"name\":\"Aditya Rao\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc observer\",\"gusUserId\":null,\"slackUserId\":\"WEZKBTRBJ\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-11-07T20:34:09.663Z\",\"modifiedAt\":\"2023-11-07T20:34:09.663Z\"},\"cadenceValue\":30,\"cadenceUnit\":\"m\",\"status\":\"Completed\",\"includeInComms\":false,\"index\":1,\"slackChannelId\":\"C08HTQWFF8T\"},\"requestId\":\"m7f8h-kbqrnj-3stpn-7ecjn8-1741974970509\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-updated\"}}"}' escaped msg: '{"level":20,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.283032+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.283032+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-updated\"}}"}' escaped msg: '{"level":20,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.283087+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.283087+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-swimlane-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.283168+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.283168+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-updated"}' escaped msg: '{"level":20,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-updated"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.283169+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-updated"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-updated" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.283169+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-updated" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-updated is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-updated is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.283169+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-swimlane-updated is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-swimlane-updated is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.283169+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-swimlane-updated is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-updated correctly routed"}' escaped msg: '{"level":30,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-updated correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.286302+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974971283,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-updated correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-updated correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.286302+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974971283, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-swimlane-updated correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.286303+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.286303+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-deleted' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-deleted' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.286757+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-deleted' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-scheduled-activity-deleted' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.286757+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-scheduled-activity-deleted' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.277Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":[{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:49.835Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:19.513Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"1a48e7c8-a422-48eb-bde1-a5efcd89cfdd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:11.819Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:53.324Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"10f810fd-14b7-481c-be23-97c6dd3bb460\",\"type\":\"PAGE\",\"active\":true,\"message\":\"This an auto page is for SR Exec:\\n\\n{{team}} is running a {{severity}} Incident on the following voice bridge: {{bridge}}\\n\\nSlack Channel - {{slackChannel}}\\nCurrent Status - {{status}}\\nGUS Case Number - {{case}} \",\"audience\":[{\"id\":\"PRJRDHQ\",\"name\":\"SR Exec\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T15:17:11.827Z\",\"completedAt\":\"2025-03-14T15:17:12.232Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":30,\"additionalInfo\":{\"rule\":{\"name\":\"Escalate - SR Exec - Sev1 Incident\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"095546ab-4496-4546-8838-90f20a97fb19\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Add & Update Swimlanes\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"h\",\"triggersAt\":\"2025-03-14T15:47:11.832Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":1,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Swimlane Reminder\",\"type\":null},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"24c9898f-0ce0-4cf8-b95c-4f73395e5e42\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.838Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:12:39.680Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"dcdcc1de-c2ca-4517-9da7-d16f7d16644c\",\"type\":\"COMM\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"audience\":[{\"id\":\"C05U9CBHX8D\",\"name\":\"tce-core-platform\"},\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.845Z\",\"completedAt\":\"2025-03-14T14:50:12.608Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"067f10c4-62da-4a7a-9724-1dabfce98934\",\"type\":\"PAGE\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.851Z\",\"completedAt\":\"2025-03-14T14:50:12.299Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"ac9461e7-53e6-47c9-a87a-a4bde94c3e72\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Close the case\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"h\",\"recurrence\":50,\"triggersAt\":\"2025-03-14T18:55:37.073Z\",\"isRecurring\":true,\"occurrences\":[],\"offsetValue\":1,\"frequencyUnit\":\"h\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"frequencyValue\":4,\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"a27b33af-b211-4f8c-904c-ced92db97b72\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Send Resolved TCE\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:00:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":5,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true}],\"requestId\":\"\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.277Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":[{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:49.835Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:19.513Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"1a48e7c8-a422-48eb-bde1-a5efcd89cfdd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:11.819Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:53.324Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"10f810fd-14b7-481c-be23-97c6dd3bb460\",\"type\":\"PAGE\",\"active\":true,\"message\":\"This an auto page is for SR Exec:\\n\\n{{team}} is running a {{severity}} Incident on the following voice bridge: {{bridge}}\\n\\nSlack Channel - {{slackChannel}}\\nCurrent Status - {{status}}\\nGUS Case Number - {{case}} \",\"audience\":[{\"id\":\"PRJRDHQ\",\"name\":\"SR Exec\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T15:17:11.827Z\",\"completedAt\":\"2025-03-14T15:17:12.232Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":30,\"additionalInfo\":{\"rule\":{\"name\":\"Escalate - SR Exec - Sev1 Incident\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"095546ab-4496-4546-8838-90f20a97fb19\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Add & Update Swimlanes\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"h\",\"triggersAt\":\"2025-03-14T15:47:11.832Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":1,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Swimlane Reminder\",\"type\":null},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"24c9898f-0ce0-4cf8-b95c-4f73395e5e42\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.838Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:12:39.680Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"dcdcc1de-c2ca-4517-9da7-d16f7d16644c\",\"type\":\"COMM\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"audience\":[{\"id\":\"C05U9CBHX8D\",\"name\":\"tce-core-platform\"},\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.845Z\",\"completedAt\":\"2025-03-14T14:50:12.608Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"067f10c4-62da-4a7a-9724-1dabfce98934\",\"type\":\"PAGE\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.851Z\",\"completedAt\":\"2025-03-14T14:50:12.299Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"ac9461e7-53e6-47c9-a87a-a4bde94c3e72\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Close the case\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"h\",\"recurrence\":50,\"triggersAt\":\"2025-03-14T18:55:37.073Z\",\"isRecurring\":true,\"occurrences\":[],\"offsetValue\":1,\"frequencyUnit\":\"h\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"frequencyValue\":4,\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"a27b33af-b211-4f8c-904c-ced92db97b72\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Send Resolved TCE\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:00:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":5,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true}],\"requestId\":\"\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.286867+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.277Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":[{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:49.835Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with /icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:19.513Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"1a48e7c8-a422-48eb-bde1-a5efcd89cfdd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:11.819Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:53.324Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"10f810fd-14b7-481c-be23-97c6dd3bb460\",\"type\":\"PAGE\",\"active\":true,\"message\":\"This an auto page is for SR Exec:\\n\\n{{team}} is running a {{severity}} Incident on the following voice bridge: {{bridge}}\\n\\nSlack Channel - {{slackChannel}}\\nCurrent Status - {{status}}\\nGUS Case Number - {{case}} \",\"audience\":[{\"id\":\"PRJRDHQ\",\"name\":\"SR Exec\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T15:17:11.827Z\",\"completedAt\":\"2025-03-14T15:17:12.232Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":30,\"additionalInfo\":{\"rule\":{\"name\":\"Escalate - SR Exec - Sev1 Incident\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"095546ab-4496-4546-8838-90f20a97fb19\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Add & Update Swimlanes\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"h\",\"triggersAt\":\"2025-03-14T15:47:11.832Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":1,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Swimlane Reminder\",\"type\":null},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"24c9898f-0ce0-4cf8-b95c-4f73395e5e42\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.838Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:12:39.680Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"dcdcc1de-c2ca-4517-9da7-d16f7d16644c\",\"type\":\"COMM\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"audience\":[{\"id\":\"C05U9CBHX8D\",\"name\":\"tce-core-platform\"},\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.845Z\",\"completedAt\":\"2025-03-14T14:50:12.608Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"067f10c4-62da-4a7a-9724-1dabfce98934\",\"type\":\"PAGE\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.851Z\",\"completedAt\":\"2025-03-14T14:50:12.299Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"ac9461e7-53e6-47c9-a87a-a4bde94c3e72\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Close the case\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"h\",\"recurrence\":50,\"triggersAt\":\"2025-03-14T18:55:37.073Z\",\"isRecurring\":true,\"occurrences\":[],\"offsetValue\":1,\"frequencyUnit\":\"h\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"frequencyValue\":4,\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"a27b33af-b211-4f8c-904c-ced92db97b72\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Send Resolved TCE\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:00:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":5,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true}],\"requestId\":\"\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.277Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":[{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:49.835Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:19.513Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"1a48e7c8-a422-48eb-bde1-a5efcd89cfdd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:11.819Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:53.324Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"10f810fd-14b7-481c-be23-97c6dd3bb460\",\"type\":\"PAGE\",\"active\":true,\"message\":\"This an auto page is for SR Exec:\\n\\n{{team}} is running a {{severity}} Incident on the following voice bridge: {{bridge}}\\n\\nSlack Channel - {{slackChannel}}\\nCurrent Status - {{status}}\\nGUS Case Number - {{case}} \",\"audience\":[{\"id\":\"PRJRDHQ\",\"name\":\"SR Exec\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T15:17:11.827Z\",\"completedAt\":\"2025-03-14T15:17:12.232Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":30,\"additionalInfo\":{\"rule\":{\"name\":\"Escalate - SR Exec - Sev1 Incident\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"095546ab-4496-4546-8838-90f20a97fb19\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Add & Update Swimlanes\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"h\",\"triggersAt\":\"2025-03-14T15:47:11.832Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":1,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Swimlane Reminder\",\"type\":null},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"24c9898f-0ce0-4cf8-b95c-4f73395e5e42\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.838Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:12:39.680Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0\/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"dcdcc1de-c2ca-4517-9da7-d16f7d16644c\",\"type\":\"COMM\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"audience\":[{\"id\":\"C05U9CBHX8D\",\"name\":\"tce-core-platform\"},\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.845Z\",\"completedAt\":\"2025-03-14T14:50:12.608Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"067f10c4-62da-4a7a-9724-1dabfce98934\",\"type\":\"PAGE\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.851Z\",\"completedAt\":\"2025-03-14T14:50:12.299Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"ac9461e7-53e6-47c9-a87a-a4bde94c3e72\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Close the case\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"h\",\"recurrence\":50,\"triggersAt\":\"2025-03-14T18:55:37.073Z\",\"isRecurring\":true,\"occurrences\":[],\"offsetValue\":1,\"frequencyUnit\":\"h\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"frequencyValue\":4,\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"a27b33af-b211-4f8c-904c-ced92db97b72\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Send Resolved TCE\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:00:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":5,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true}],\"requestId\":\"\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.286867+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T17:56:11.277Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":[{\"id\":\"2921c600-0e04-4a54-a283-99cda41c16b8\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:37:09.979Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:49.835Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"f96bbb7f-3ec5-459c-8964-0ef37bb3457c\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Try out the ICC Trust Integration with \/icc-trust in Slack or the overflow menu in the Web UI\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:19.513Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev2 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"1a48e7c8-a422-48eb-bde1-a5efcd89cfdd\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:47:11.819Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:10:53.324Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"10f810fd-14b7-481c-be23-97c6dd3bb460\",\"type\":\"PAGE\",\"active\":true,\"message\":\"This an auto page is for SR Exec:\\n\\n{{team}} is running a {{severity}} Incident on the following voice bridge: {{bridge}}\\n\\nSlack Channel - {{slackChannel}}\\nCurrent Status - {{status}}\\nGUS Case Number - {{case}} \",\"audience\":[{\"id\":\"PRJRDHQ\",\"name\":\"SR Exec\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T15:17:11.827Z\",\"completedAt\":\"2025-03-14T15:17:12.232Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":30,\"additionalInfo\":{\"rule\":{\"name\":\"Escalate - SR Exec - Sev1 Incident\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"095546ab-4496-4546-8838-90f20a97fb19\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Add & Update Swimlanes\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"h\",\"triggersAt\":\"2025-03-14T15:47:11.832Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":1,\"additionalInfo\":{\"rule\":{\"name\":\"Incident Swimlane Reminder\",\"type\":null},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"24c9898f-0ce0-4cf8-b95c-4f73395e5e42\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Double check that 'Impacted Clouds' is properly set to Core 1P, Core Live on Falcon or Heroku so that Executives can be paged on time\",\"audience\":[],\"completed\":true,\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.838Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"acknowledged\":true,\"acknowledgedAt\":\"2025-03-14T16:12:39.680Z\",\"acknowledgedBy\":\"maeve.coleman@salesforce.com\",\"additionalInfo\":{\"rule\":{\"name\":\"Incident Sev0\/1 Reminders\",\"type\":\"team\"},\"status\":\"InProgress\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"dcdcc1de-c2ca-4517-9da7-d16f7d16644c\",\"type\":\"COMM\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\n\\nThis is an automated TCE . If you require or have any additional information related to resolution of this incident, please join the voice bridge or slack channel\",\"audience\":[{\"id\":\"C05U9CBHX8D\",\"name\":\"tce-core-platform\"},\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.845Z\",\"completedAt\":\"2025-03-14T14:50:12.608Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"067f10c4-62da-4a7a-9724-1dabfce98934\",\"type\":\"PAGE\",\"active\":true,\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nPlease join the Voice Bridge and Slack Channel\",\"audience\":[{\"id\":\"PLSMU0R\",\"name\":\"CIC Comms - Trust Assistance\",\"status\":\"active\"}],\"completed\":true,\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev1\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"status\",\"value\":\"InProgress\",\"errors\":{},\"operator\":\"equal\"},{\"fact\":\"servicesImpacted\",\"value\":[\"Core 1P\",\"Foundations\",\"Core Live on Falcon\"],\"errors\":{},\"operator\":\"arrayContainsArray\"}]},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T14:50:11.851Z\",\"completedAt\":\"2025-03-14T14:50:12.299Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":3,\"additionalInfo\":{\"rule\":{\"name\":\"CIC Sev1 Engagement\",\"type\":null}},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"ac9461e7-53e6-47c9-a87a-a4bde94c3e72\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Close the case\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"h\",\"recurrence\":50,\"triggersAt\":\"2025-03-14T18:55:37.073Z\",\"isRecurring\":true,\"occurrences\":[],\"offsetValue\":1,\"frequencyUnit\":\"h\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"frequencyValue\":4,\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},{\"id\":\"a27b33af-b211-4f8c-904c-ced92db97b72\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Send Resolved TCE\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:00:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":5,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true}],\"requestId\":\"\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}"}' escaped msg: '{"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.286867+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.286867+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}"}' escaped msg: '{"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.286883+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.286883+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-deleted\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.286949+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.286949+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-deleted"}' escaped msg: '{"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-deleted"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.286949+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-deleted"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-deleted" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.286949+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-scheduled-activity-deleted" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:56:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-scheduled-activity-deleted is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-scheduled-activity-deleted is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T17:56:11.286950+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741974971286,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-scheduled-activity-deleted is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "27", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3c245ac7-0b82-4f7a-8267-389579788787", "x-request-start": "1741974971371" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-scheduled-activity-deleted is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:56:11.286950+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741974971286, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-scheduled-activity-deleted is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:58:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975115085,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771009536,\"uptime\":1794843.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22104370,\"nice\":14030,\"sys\":2912180,\"idle\":1765446150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22125870,\"nice\":13850,\"sys\":2920480,\"idle\":1765145750,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":26848,\"num\":14,\"sum\":60011}}}"}' escaped msg: '{"level":20,"time":1741975115085,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771009536,\"uptime\":1794843.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22104370,\"nice\":14030,\"sys\":2912180,\"idle\":1765446150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22125870,\"nice\":13850,\"sys\":2920480,\"idle\":1765145750,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":26848,\"num\":14,\"sum\":60011}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:58:35.085550+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975115085,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771009536,\"uptime\":1794843.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22104370,\"nice\":14030,\"sys\":2912180,\"idle\":1765446150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22125870,\"nice\":13850,\"sys\":2920480,\"idle\":1765145750,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":26848,\"num\":14,\"sum\":60011}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fa76a924-4d03-416b-b6c2-b05a5ed4b0d2", "x-request-start": "1741975115507" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975115085, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771009536,\"uptime\":1794843.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22104370,\"nice\":14030,\"sys\":2912180,\"idle\":1765446150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22125870,\"nice\":13850,\"sys\":2920480,\"idle\":1765145750,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":26848,\"num\":14,\"sum\":60011}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:58:35.085550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975115085, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771009536,\"uptime\":1794843.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22104370,\"nice\":14030,\"sys\":2912180,\"idle\":1765446150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22125870,\"nice\":13850,\"sys\":2920480,\"idle\":1765145750,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":26848,\"num\":14,\"sum\":60011}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 17:58:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975115085,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975115085,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T17:58:35.085634+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975115085,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fa76a924-4d03-416b-b6c2-b05a5ed4b0d2", "x-request-start": "1741975115507" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975115085, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T17:58:35.085634+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975115085, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:01:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975289604,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-slack-channel-invite-users correctly routed"}' escaped msg: '{"level":30,"time":1741975289604,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-slack-channel-invite-users correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:01:30.290528+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975289604,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-slack-channel-invite-users correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "04fddb4d-09bf-4afc-a5ad-9e366d1b51dd", "x-request-start": "1741975290863" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975289604, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-slack-channel-invite-users correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:01:30.290528+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975289604, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-slack-channel-invite-users correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:01:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975290290,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-response correctly routed"}' escaped msg: '{"level":30,"time":1741975290290,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:01:30.290530+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975290290,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "04fddb4d-09bf-4afc-a5ad-9e366d1b51dd", "x-request-start": "1741975290863" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975290290, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:01:30.290530+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975290290, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:02:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975355165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771062784,\"uptime\":1795083.64,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106460,\"nice\":14030,\"sys\":2912490,\"idle\":1765683420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22127640,\"nice\":13850,\"sys\":2920850,\"idle\":1765383230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29988,\"num\":6,\"sum\":60024}}}"}' escaped msg: '{"level":20,"time":1741975355165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771062784,\"uptime\":1795083.64,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106460,\"nice\":14030,\"sys\":2912490,\"idle\":1765683420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22127640,\"nice\":13850,\"sys\":2920850,\"idle\":1765383230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29988,\"num\":6,\"sum\":60024}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:02:35.165576+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975355165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771062784,\"uptime\":1795083.64,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106460,\"nice\":14030,\"sys\":2912490,\"idle\":1765683420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22127640,\"nice\":13850,\"sys\":2920850,\"idle\":1765383230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29988,\"num\":6,\"sum\":60024}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "36a16170-c180-4876-bfcd-903d5ec74aa4", "x-request-start": "1741975355601" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975355165, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771062784,\"uptime\":1795083.64,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106460,\"nice\":14030,\"sys\":2912490,\"idle\":1765683420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22127640,\"nice\":13850,\"sys\":2920850,\"idle\":1765383230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29988,\"num\":6,\"sum\":60024}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:02:35.165576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975355165, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771062784,\"uptime\":1795083.64,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106460,\"nice\":14030,\"sys\":2912490,\"idle\":1765683420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22127640,\"nice\":13850,\"sys\":2920850,\"idle\":1765383230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29988,\"num\":6,\"sum\":60024}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:02:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975355165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975355165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:02:35.165633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975355165,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "36a16170-c180-4876-bfcd-903d5ec74aa4", "x-request-start": "1741975355601" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975355165, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:02:35.165633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975355165, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:03:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:03:17.690308+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "516222a5-7c7f-4d6f-aaac-724f177f53c6", "x-request-start": "1741975398127" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:03:17.690308+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-roles-updated' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:03:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:03:17.680Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:57:22.445Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommunicationsOfficer\":[null,{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"}],\"IncidentDocumentationOfficer\":[null,{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"}]},\"requestId\":\"6e9gjm-ob7y2-xo4fp-wxl2kd-1741975397204\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:03:17.680Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:57:22.445Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommunicationsOfficer\":[null,{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"}],\"IncidentDocumentationOfficer\":[null,{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"}]},\"requestId\":\"6e9gjm-ob7y2-xo4fp-wxl2kd-1741975397204\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:03:17.690358+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:03:17.680Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:57:22.445Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommunicationsOfficer\":[null,{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"}],\"IncidentDocumentationOfficer\":[null,{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"}]},\"requestId\":\"6e9gjm-ob7y2-xo4fp-wxl2kd-1741975397204\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "516222a5-7c7f-4d6f-aaac-724f177f53c6", "x-request-start": "1741975398127" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:03:17.680Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:57:22.445Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommunicationsOfficer\":[null,{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"}],\"IncidentDocumentationOfficer\":[null,{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"}]},\"requestId\":\"6e9gjm-ob7y2-xo4fp-wxl2kd-1741975397204\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:03:17.690358+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:03:17.680Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:57:22.445Z\"},\"eventObj\":{\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}]},\"changes\":{\"IncidentCommunicationsOfficer\":[null,{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"}],\"IncidentDocumentationOfficer\":[null,{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"}]},\"requestId\":\"6e9gjm-ob7y2-xo4fp-wxl2kd-1741975397204\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:03:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}' escaped msg: '{"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:03:17.690359+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "516222a5-7c7f-4d6f-aaac-724f177f53c6", "x-request-start": "1741975398127" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:03:17.690359+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:03:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}' escaped msg: '{"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:03:17.690383+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "516222a5-7c7f-4d6f-aaac-724f177f53c6", "x-request-start": "1741975398127" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:03:17.690383+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-roles-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:03:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:03:17.690467+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "516222a5-7c7f-4d6f-aaac-724f177f53c6", "x-request-start": "1741975398127" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:03:17.690467+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:03:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975397689,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' escaped msg: '{"level":20,"time":1741975397689,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:03:17.690500+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975397689,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "516222a5-7c7f-4d6f-aaac-724f177f53c6", "x-request-start": "1741975398127" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975397689, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:03:17.690500+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975397689, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:03:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-roles-updated"}' escaped msg: '{"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-roles-updated"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:03:17.690501+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-roles-updated"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "516222a5-7c7f-4d6f-aaac-724f177f53c6", "x-request-start": "1741975398127" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-roles-updated" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:03:17.690501+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-roles-updated" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:03:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-roles-updated is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-roles-updated is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T18:03:17.690501+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975397690,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-roles-updated is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "516222a5-7c7f-4d6f-aaac-724f177f53c6", "x-request-start": "1741975398127" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-roles-updated is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:03:17.690501+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975397690, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-roles-updated is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:03:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975415173,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771062784,\"uptime\":1795143.65,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106790,\"nice\":14030,\"sys\":2912540,\"idle\":1765742810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22128180,\"nice\":13850,\"sys\":2920920,\"idle\":1765442530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30028,\"num\":9,\"sum\":60002}}}"}' escaped msg: '{"level":20,"time":1741975415173,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771062784,\"uptime\":1795143.65,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106790,\"nice\":14030,\"sys\":2912540,\"idle\":1765742810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22128180,\"nice\":13850,\"sys\":2920920,\"idle\":1765442530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30028,\"num\":9,\"sum\":60002}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:03:35.173596+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975415173,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771062784,\"uptime\":1795143.65,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106790,\"nice\":14030,\"sys\":2912540,\"idle\":1765742810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22128180,\"nice\":13850,\"sys\":2920920,\"idle\":1765442530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30028,\"num\":9,\"sum\":60002}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "77b51fa8-25fc-48c9-a127-99c5e94c2430", "x-request-start": "1741975415600" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975415173, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771062784,\"uptime\":1795143.65,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106790,\"nice\":14030,\"sys\":2912540,\"idle\":1765742810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22128180,\"nice\":13850,\"sys\":2920920,\"idle\":1765442530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30028,\"num\":9,\"sum\":60002}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:03:35.173596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975415173, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771062784,\"uptime\":1795143.65,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22106790,\"nice\":14030,\"sys\":2912540,\"idle\":1765742810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22128180,\"nice\":13850,\"sys\":2920920,\"idle\":1765442530,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30028,\"num\":9,\"sum\":60002}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:03:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975415173,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975415173,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:03:35.173620+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975415173,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "77b51fa8-25fc-48c9-a127-99c5e94c2430", "x-request-start": "1741975415600" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975415173, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:03:35.173620+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975415173, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.203161+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.203161+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.116Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}"}' escaped msg: '{"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.116Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.203165+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.116Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.116Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.203165+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.116Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"}},\"client\":\"icc-rest\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' escaped msg: '{"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.203167+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.203167+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' escaped msg: '{"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.203200+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.203200+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.203298+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.203298+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975402192,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-gus-response correctly routed"}' escaped msg: '{"level":30,"time":1741975402192,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-gus-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.203300+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975402192,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-gus-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975402192, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-gus-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.203300+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975402192, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-gus-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975537202,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975537202,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.203300+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975537202,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975537202, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.203300+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975537202, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed"}' escaped msg: '{"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.203301+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.203301+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.293164+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type bullmq-job-completed is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.293164+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type bullmq-job-completed is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed correctly routed"}' escaped msg: '{"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.293167+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975537203,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.293167+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975537203, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - bullmq-job-completed correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.293167+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.293167+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.293278+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.293278+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.241Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}"}' escaped msg: '{"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.241Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.293298+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.241Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.241Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.293298+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:05:37.241Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"eventObj\":{\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"reminderId\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"message\":\"Ensure Trust is Resolved\",\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"reminderData\":{\"id\":\"8e844903-26f0-4fc7-93a7-9fd95ff904ce\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Ensure Trust is Resolved\",\"audience\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T18:05:37.073Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":10,\"additionalInfo\":{\"rule\":{\"name\":\"Resolved Incident Reminders\",\"type\":null},\"status\":\"Resolved\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08HTQWFF8T\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' escaped msg: '{"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.293316+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.293316+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' escaped msg: '{"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.293367+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.293367+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.293452+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.293452+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered"}' escaped msg: '{"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.293471+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.293471+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.293471+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-reminder-triggered is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.293471+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-reminder-triggered is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:05:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered correctly routed"}' escaped msg: '{"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:05:37.293472+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975537293,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13dbeb38-be4b-4e47-ba0c-93e147bc2c1d", "x-request-start": "1741975537604" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:05:37.293472+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975537293, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-reminder-triggered correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:29.434298+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1104db13-58a3-4cdd-a777-ff1a4f514aea", "x-request-start": "1741975589850" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:29.434298+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:29.425Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C0449P2SUFL\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}"}' escaped msg: '{"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:29.425Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C0449P2SUFL\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:29.434374+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:29.425Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C0449P2SUFL\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1104db13-58a3-4cdd-a777-ff1a4f514aea", "x-request-start": "1741975589850" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:29.425Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C0449P2SUFL\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:29.434374+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:29.425Z\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"C0449P2SUFL\",\"deliveryStatus\":true,\"type\":\"SlackChannelId\"}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:29.434377+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1104db13-58a3-4cdd-a777-ff1a4f514aea", "x-request-start": "1741975589850" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:29.434377+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:29.434409+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1104db13-58a3-4cdd-a777-ff1a4f514aea", "x-request-start": "1741975589850" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:29.434409+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:29.434494+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1104db13-58a3-4cdd-a777-ff1a4f514aea", "x-request-start": "1741975589850" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:29.434494+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975589433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' escaped msg: '{"level":20,"time":1741975589433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:29.434532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975589433,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1104db13-58a3-4cdd-a777-ff1a4f514aea", "x-request-start": "1741975589850" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975589433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:29.434532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975589433, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}' escaped msg: '{"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:29.434533+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1104db13-58a3-4cdd-a777-ff1a4f514aea", "x-request-start": "1741975589850" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:29.434533+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:29.434533+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1104db13-58a3-4cdd-a777-ff1a4f514aea", "x-request-start": "1741975589850" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:29.434533+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975595209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769670144,\"uptime\":1795323.68,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22108030,\"nice\":14030,\"sys\":2912710,\"idle\":1765920650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129600,\"nice\":13850,\"sys\":2921170,\"idle\":1765620340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":27935,\"num\":12,\"sum\":59996}}}"}' escaped msg: '{"level":20,"time":1741975595209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769670144,\"uptime\":1795323.68,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22108030,\"nice\":14030,\"sys\":2912710,\"idle\":1765920650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129600,\"nice\":13850,\"sys\":2921170,\"idle\":1765620340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":27935,\"num\":12,\"sum\":59996}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:35.209579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975595209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769670144,\"uptime\":1795323.68,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22108030,\"nice\":14030,\"sys\":2912710,\"idle\":1765920650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129600,\"nice\":13850,\"sys\":2921170,\"idle\":1765620340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":27935,\"num\":12,\"sum\":59996}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2cf76c8e-75f2-49f9-9871-e931ccc7f13b", "x-request-start": "1741975595630" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975595209, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769670144,\"uptime\":1795323.68,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22108030,\"nice\":14030,\"sys\":2912710,\"idle\":1765920650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129600,\"nice\":13850,\"sys\":2921170,\"idle\":1765620340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":27935,\"num\":12,\"sum\":59996}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:35.209579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975595209, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769670144,\"uptime\":1795323.68,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22108030,\"nice\":14030,\"sys\":2912710,\"idle\":1765920650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129600,\"nice\":13850,\"sys\":2921170,\"idle\":1765620340,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":27935,\"num\":12,\"sum\":59996}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975595209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975595209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:35.209693+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975595209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2cf76c8e-75f2-49f9-9871-e931ccc7f13b", "x-request-start": "1741975595630" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975595209, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:35.209693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975595209, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:40.041910+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e68bdcb3-5b7b-4816-ad89-fd4c54533a62", "x-request-start": "1741975600483" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975600041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:40.041910+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975600041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:40.031Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}"}' escaped msg: '{"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:40.031Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:40.041989+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:40.031Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e68bdcb3-5b7b-4816-ad89-fd4c54533a62", "x-request-start": "1741975600483" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975600041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:40.031Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:40.041989+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975600041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:06:40.031Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"f94b9c07-8434-41e6-8529-57b392648b38\",\"sequenceNumber\":1}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:40.041990+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e68bdcb3-5b7b-4816-ad89-fd4c54533a62", "x-request-start": "1741975600483" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975600041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:40.041990+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975600041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:40.042054+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e68bdcb3-5b7b-4816-ad89-fd4c54533a62", "x-request-start": "1741975600483" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975600041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:40.042054+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975600041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975600042,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975600042,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:40.042140+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975600042,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e68bdcb3-5b7b-4816-ad89-fd4c54533a62", "x-request-start": "1741975600483" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975600042, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:40.042140+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975600042, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:40', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed"}' escaped msg: '{"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:40.042140+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975589434,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e68bdcb3-5b7b-4816-ad89-fd4c54533a62", "x-request-start": "1741975600483" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:40.042140+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975589434, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' escaped msg: '{"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:40.042141+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975600041,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e68bdcb3-5b7b-4816-ad89-fd4c54533a62", "x-request-start": "1741975600483" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975600041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:40.042141+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975600041, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:06:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975600042,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}' escaped msg: '{"level":20,"time":1741975600042,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:06:40.042142+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975600042,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e68bdcb3-5b7b-4816-ad89-fd4c54533a62", "x-request-start": "1741975600483" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975600042, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:06:40.042142+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975600042, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:11:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975890570,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741975890570,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:11:30.570504+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975890570,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a0cdb27b-7f3d-4233-8e5a-87c48fac20fb", "x-request-start": "1741975891004" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975890570, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:11:30.570504+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975890570, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:11:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975890571,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741975890571,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:11:30.571942+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975890571,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a0cdb27b-7f3d-4233-8e5a-87c48fac20fb", "x-request-start": "1741975891004" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975890571, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:11:30.571942+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975890571, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981199,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-request' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975981199,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-request' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.200092+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981199,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-request' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981199, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-request' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.200092+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981199, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-request' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.187Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"gusCaseRecordId\":\"500EE00001TtHdKYAV\"}],\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.187Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"gusCaseRecordId\":\"500EE00001TtHdKYAV\"}],\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.200097+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.187Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"gusCaseRecordId\":\"500EE00001TtHdKYAV\"}],\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.187Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"gusCaseRecordId\":\"500EE00001TtHdKYAV\"}],\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.200097+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.187Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"gusCaseRecordId\":\"500EE00001TtHdKYAV\"}],\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}"}' escaped msg: '{"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.200102+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.200102+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}"}' escaped msg: '{"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.200162+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.200162+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.200249+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.200249+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981199,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975981199,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.200250+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981199,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981199, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.200250+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981199, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-request"}' escaped msg: '{"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-request"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.200251+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-request"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-request" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.200251+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-request" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-to-change-implementation-request is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-to-change-implementation-request is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.200253+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-to-change-implementation-request is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-incident-to-change-implementation-request is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.200253+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-incident-to-change-implementation-request is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-request correctly routed"}' escaped msg: '{"level":30,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-request correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.200254+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-request correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-request correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.200254+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-request correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.224769+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.224769+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.215Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.215Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.224881+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.215Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.215Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.224881+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.215Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' escaped msg: '{"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.224882+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.224882+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' escaped msg: '{"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.224885+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.224885+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.224973+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.224973+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.224974+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.224974+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted"}' escaped msg: '{"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.224974+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.224974+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.224975+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-usd-resource-deleted is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.224975+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-usd-resource-deleted is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.237347+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.237347+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-generic-data' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"timestamp\":\"2025-03-14T18:13:01.188Z\",\"sectionTitle\":\"Change Implementations updated\",\"contentObject\":{\"emptyData\":\"All Change Implementations have been removed\",\"dataTitle\":\"Change Implementations updated with the following information:\",\"data\":[{\"text\":\"72946812\",\"important\":true,\"explain\":false,\"separator\":\" - \",\"moreText\":{\"text\":\"CI-59783481\",\"important\":false,\"explain\":false,\"separator\":\" \",\"moreText\":{\"text\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"important\":false,\"explain\":true,\"separator\":\" \"}}}]}}"}' escaped msg: '{"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"timestamp\":\"2025-03-14T18:13:01.188Z\",\"sectionTitle\":\"Change Implementations updated\",\"contentObject\":{\"emptyData\":\"All Change Implementations have been removed\",\"dataTitle\":\"Change Implementations updated with the following information:\",\"data\":[{\"text\":\"72946812\",\"important\":true,\"explain\":false,\"separator\":\" - \",\"moreText\":{\"text\":\"CI-59783481\",\"important\":false,\"explain\":false,\"separator\":\" \",\"moreText\":{\"text\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"important\":false,\"explain\":true,\"separator\":\" \"}}}]}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.237351+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"timestamp\":\"2025-03-14T18:13:01.188Z\",\"sectionTitle\":\"Change Implementations updated\",\"contentObject\":{\"emptyData\":\"All Change Implementations have been removed\",\"dataTitle\":\"Change Implementations updated with the following information:\",\"data\":[{\"text\":\"72946812\",\"important\":true,\"explain\":false,\"separator\":\" - \",\"moreText\":{\"text\":\"CI-59783481\",\"important\":false,\"explain\":false,\"separator\":\" \",\"moreText\":{\"text\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"important\":false,\"explain\":true,\"separator\":\" \"}}}]}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"timestamp\":\"2025-03-14T18:13:01.188Z\",\"sectionTitle\":\"Change Implementations updated\",\"contentObject\":{\"emptyData\":\"All Change Implementations have been removed\",\"dataTitle\":\"Change Implementations updated with the following information:\",\"data\":[{\"text\":\"72946812\",\"important\":true,\"explain\":false,\"separator\":\" - \",\"moreText\":{\"text\":\"CI-59783481\",\"important\":false,\"explain\":false,\"separator\":\" \",\"moreText\":{\"text\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"important\":false,\"explain\":true,\"separator\":\" \"}}}]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.237351+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"timestamp\":\"2025-03-14T18:13:01.188Z\",\"sectionTitle\":\"Change Implementations updated\",\"contentObject\":{\"emptyData\":\"All Change Implementations have been removed\",\"dataTitle\":\"Change Implementations updated with the following information:\",\"data\":[{\"text\":\"72946812\",\"important\":true,\"explain\":false,\"separator\":\" - \",\"moreText\":{\"text\":\"CI-59783481\",\"important\":false,\"explain\":false,\"separator\":\" \",\"moreText\":{\"text\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"important\":false,\"explain\":true,\"separator\":\" \"}}}]}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}' escaped msg: '{"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.237352+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.237352+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}' escaped msg: '{"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.237408+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.237408+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-generic-data\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.237429+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.237429+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted correctly routed"}' escaped msg: '{"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.237633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981224,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.237633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981224, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-deleted correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.237634+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.237634+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' escaped msg: '{"level":50,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.237635+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741975981237,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.237635+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741975981237, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.251666+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.251666+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.241Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":[],\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.241Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":[],\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.251776+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.241Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":[],\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.241Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":[],\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.251776+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.241Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"c5d50a15-a4a1-4ca2-a7bc-dcfedc0bbe63\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"d91ed5ed-cf42-4900-bb06-2a376fbb5df5\",\"email\":\"jtatem@salesforce.com\",\"active\":true,\"name\":\"Jason Tatem\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005T0000000nOUkIAM\",\"slackUserId\":\"WAXCLPH43\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-18T20:16:26.378Z\",\"modifiedAt\":\"2022-08-18T20:16:26.378Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T14:47:24.212Z\",\"modifiedAt\":\"2025-03-14T16:44:02.789Z\",\"createdBy\":{\"id\":\"07002733-9906-4546-93ca-3c52b8570730\",\"email\":\"maeve.coleman@salesforce.com\",\"active\":true,\"name\":\"Maeve Coleman\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000004thjnIAA\",\"slackUserId\":\"WGF75NAQP\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-01-09T09:06:36.566Z\",\"modifiedAt\":\"2023-01-09T09:06:36.566Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"id\":\"f908b795-ffc0-44d9-b660-092faaee472a\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"externalGusId\":null}],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"workItem\":{\"createdAt\":\"2025-03-14T17:49:38.449Z\",\"modifiedAt\":\"2025-03-14T17:49:38.449Z\",\"id\":\"59724378-2593-4d98-a228-5f15b173b4b3\",\"workNumber\":\"W-1780450\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"valid\":true,\"sfid\":\"a07B0000000VzLxIAK\"},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":[],\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' escaped msg: '{"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.251776+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.251776+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' escaped msg: '{"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.251777+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.251777+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.251829+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.251829+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.251830+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.251830+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created"}' escaped msg: '{"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.251830+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.251830+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.251831+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-usd-resource-created is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.251831+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-usd-resource-created is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981254,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975981254,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.254963+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981254,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981254, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.254963+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981254, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981254,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:00.496Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741975981254,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:00.496Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.255080+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981254,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:00.496Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981254, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:00.496Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.255080+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981254, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:00.496Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' escaped msg: '{"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.255081+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.255081+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' escaped msg: '{"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.255084+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.255084+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.255152+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.255152+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created correctly routed"}' escaped msg: '{"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.255153+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981251,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.255153+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981251, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-usd-resource-created correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981254,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975981254,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.255153+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981254,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981254, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.255153+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981254, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-closed"}' escaped msg: '{"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-closed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.255153+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-closed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-closed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.255153+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-closed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-closed is now being processed."}' escaped msg: '{"level":30,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-closed is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.256459+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-incident-closed is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-closed is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.256459+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-incident-closed is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.256460+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981255,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.256460+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981255, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,49,51,58,48,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:13:00.496Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE000000r5SzYAI\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\",\\\"customerExperience\\\":\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\\\",\\\"immediateResolution\\\":\\\"TTMD: 14:55 UTC\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\",\\\"aarQuestions\\\":\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\n\\\\nAAR Questions: \\\\n1. Why was this issue missed during pre-deployment testing.\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\",\\\"changes\\\":\\\"72946812\\\",\\\"breakFix\\\":\\\"73028534\\\",\\\"productTagName\\\":\\\"Ingress Gateway Control Plane\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"id\\\":\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\"},\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\"},\\\"requestId\\\":\\\"vwpivk-b1n62-lccsei-72br5k-1741975979627\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:13:00.496Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms,' escaped msg: '{"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,49,51,58,48,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:13:00.496Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE000000r5SzYAI\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\",\\\"customerExperience\\\":\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\\\",\\\"immediateResolution\\\":\\\"TTMD: 14:55 UTC\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\",\\\"aarQuestions\\\":\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\n\\\\nAAR Questions: \\\\n1. Why was this issue missed during pre-deployment testing.\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\",\\\"changes\\\":\\\"72946812\\\",\\\"breakFix\\\":\\\"73028534\\\",\\\"productTagName\\\":\\\"Ingress Gateway Control Plane\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"id\\\":\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\"},\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\"},\\\"requestId\\\":\\\"vwpivk-b1n62-lccsei-72br5k-1741975979627\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:13:00.496Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms,' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.256568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId VXZAAAMk6lr and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,49,51,58,48,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:13:00.496Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE000000r5SzYAI\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\",\\\"customerExperience\\\":\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\\\",\\\"immediateResolution\\\":\\\"TTMD: 14:55 UTC\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\",\\\"aarQuestions\\\":\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\n\\\\nAAR Questions: \\\\n1. Why was this issue missed during pre-deployment testing.\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\",\\\"changes\\\":\\\"72946812\\\",\\\"breakFix\\\":\\\"73028534\\\",\\\"productTagName\\\":\\\"Ingress Gateway Control Plane\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"id\\\":\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\"},\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\"},\\\"requestId\\\":\\\"vwpivk-b1n62-lccsei-72br5k-1741975979627\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:13:00.496Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms,' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741975981256,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,49,51,58,48,49,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T18:13:00.496Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\\\\\n\\\\\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\\n - APAC rollbacks completed at 16:53 UTC\\\\\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\\\\\n - AMER rollbacks completed at 17:24 UTC\\\\\\\\n - JPN rollbacks completed at 17:47 UTC\\\\\\\\n\\\\\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Closed\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-14T17:47:00.000Z\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"Change\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"closingDetails\\\\\\\":{\\\\\\\"productTag\\\\\\\":\\\\\\\"a1aEE000000r5SzYAI\\\\\\\",\\\\\\\"detectedByServiceOwner\\\\\\\":true,\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"proximateCause\\\\\\\":\\\\\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\\\\\n\\\\\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\",\\\\\\\"customerExperience\\\\\\\":\\\\\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\\\\\\\",\\\\\\\"immediateResolution\\\\\\\":\\\\\\\"TTMD: 14:55 UTC\\\\\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\\n - APAC rollbacks completed at 16:53 UTC\\\\\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\\\\\n - AMER rollbacks completed at 17:24 UTC\\\\\\\\n - JPN rollbacks completed at 17:47 UTC\\\\\\\",\\\\\\\"aarQuestions\\\\\\\":\\\\\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\\\\\n\\\\\\\\nAAR Questions: \\\\\\\\n1. Why was this issue missed during pre-deployment testing.\\\\\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\\\\\",\\\\\\\"changes\\\\\\\":\\\\\\\"72946812\\\\\\\",\\\\\\\"breakFix\\\\\\\":\\\\\\\"73028534\\\\\\\",\\\\\\\"productTagName\\\\\\\":\\\\\\\"Ingress Gateway Control Plane\\\\\\\",\\\\\\\"closedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"incidentId\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"closingComments\\\\\\\":null,\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T18:13:00.401Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T18:13:00.401Z\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\\\\\"},\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T17:55:41.685Z\\\\\\\"},\\\\\\\"requestId\\\\\\\":\\\\\\\"vwpivk-b1n62-lccsei-72br5k-1741975979627\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-ui\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T18:13:00.496Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms,", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.256568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741975981256,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId VXZAAAMk6lr and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,49,51,58,48,49,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T18:13:00.496Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\\\\\n\\\\\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\\n - APAC rollbacks completed at 16:53 UTC\\\\\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\\\\\n - AMER rollbacks completed at 17:24 UTC\\\\\\\\n - JPN rollbacks completed at 17:47 UTC\\\\\\\\n\\\\\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Closed\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-14T17:47:00.000Z\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"Change\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"closingDetails\\\\\\\":{\\\\\\\"productTag\\\\\\\":\\\\\\\"a1aEE000000r5SzYAI\\\\\\\",\\\\\\\"detectedByServiceOwner\\\\\\\":true,\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"proximateCause\\\\\\\":\\\\\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\\\\\n\\\\\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\",\\\\\\\"customerExperience\\\\\\\":\\\\\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\\\\\\\",\\\\\\\"immediateResolution\\\\\\\":\\\\\\\"TTMD: 14:55 UTC\\\\\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\\n - APAC rollbacks completed at 16:53 UTC\\\\\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\\\\\n - AMER rollbacks completed at 17:24 UTC\\\\\\\\n - JPN rollbacks completed at 17:47 UTC\\\\\\\",\\\\\\\"aarQuestions\\\\\\\":\\\\\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\\\\\n\\\\\\\\nAAR Questions: \\\\\\\\n1. Why was this issue missed during pre-deployment testing.\\\\\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\\\\\",\\\\\\\"changes\\\\\\\":\\\\\\\"72946812\\\\\\\",\\\\\\\"breakFix\\\\\\\":\\\\\\\"73028534\\\\\\\",\\\\\\\"productTagName\\\\\\\":\\\\\\\"Ingress Gateway Control Plane\\\\\\\",\\\\\\\"closedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"incidentId\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"closingComments\\\\\\\":null,\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T18:13:00.401Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T18:13:00.401Z\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\\\\\"},\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T17:55:41.685Z\\\\\\\"},\\\\\\\"requestId\\\\\\\":\\\\\\\"vwpivk-b1n62-lccsei-72br5k-1741975979627\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-ui\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T18:13:00.496Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms," }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: ' Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-closed\",\"payload\":{\"createdAt\":\"2025-03-14T18:13:00.496Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rol' escaped msg: ' Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-closed\",\"payload\":{\"createdAt\":\"2025-03-14T18:13:00.496Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rol' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.256568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-closed\",\"payload\":{\"createdAt\":\"2025-03-14T18:13:00.496Z\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"name\":\"Alex Gonzalez\",\"email\":\"alexander.gonzalez@salesforce.com\"},\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rol' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": " Support, Email Infra, Ingress Gateway, Managed Release\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE000000r5SzYAI\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\",\\\"customerExperience\\\":\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\\\",\\\"immediateResolution\\\":\\\"TTMD: 14:55 UTC\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\",\\\"aarQuestions\\\":\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\n\\\\nAAR Questions: \\\\n1. Why was this issue missed during pre-deployment testing.\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\",\\\"changes\\\":\\\"72946812\\\",\\\"breakFix\\\":\\\"73028534\\\",\\\"productTagName\\\":\\\"Ingress Gateway Control Plane\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"id\\\":\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\"},\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\"},\\\"requestId\\\":\\\"vwpivk-b1n62-lccsei-72br5k-1741975979627\\\",\\\"client\\\":\\\"icc-ui\\\"},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-incident-closed\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T18:13:00.496Z\\\",\\\"user\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE000000r5SzYAI\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\",\\\"customerExperience\\\":\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\\\",\\\"immediateResolution\\\":\\\"TTMD: 14:55 UTC\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\",\\\"aarQuestions\\\":\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rol", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.256568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: 'lback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}}"}' escaped msg: 'lback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.256568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - lback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"requestId\":\"vwpivk-b1n62-lccsei-72br5k-1741975979627\",\"client\":\"icc-ui\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "lback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\n\\\\nAAR Questions: \\\\n1. Why was this issue missed during pre-deployment testing.\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\",\\\"changes\\\":\\\"72946812\\\",\\\"breakFix\\\":\\\"73028534\\\",\\\"productTagName\\\":\\\"Ingress Gateway Control Plane\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"id\\\":\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\"},\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\"},\\\"requestId\\\":\\\"vwpivk-b1n62-lccsei-72br5k-1741975979627\\\",\\\"client\\\":\\\"icc-ui\\\"}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.256568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.256572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981256, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.256572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981256, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-closed and docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-closed and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.256572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-incident-closed and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981256, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-closed and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.256572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981256, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-closed and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentClosed for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' escaped msg: '{"level":30,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentClosed for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.256572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentClosed for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981256, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentClosed for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.256572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981256, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentClosed for id c3491190-f157-4c72-8db8-2885f47aaefa and docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info"}' escaped msg: '{"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.257569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981256,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981256, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.257569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981256, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: c3491190-f157-4c72-8db8-2885f47aaefa-incident-info" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741975981257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.257570+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981257,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.257570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981257, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.301878+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.301878+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.252Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}"}' escaped msg: '{"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.252Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.301879+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.252Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.252Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.301879+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.252Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[]}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' escaped msg: '{"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.301880+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.301880+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' escaped msg: '{"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.301897+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.301897+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.301952+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.301952+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.302142+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.302142+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741975981302,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' escaped msg: '{"level":50,"time":1741975981302,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.302143+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741975981302,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "58", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b1d3c25f-e68c-485e-afc2-5d6ad3847faf", "x-request-start": "1741975981610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741975981302, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.302143+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741975981302, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.621672+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.621672+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.567Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"response\":{\"id\":\"a5NEE000000Ne1Z2AS\",\"success\":true,\"errors\":[]}}]}"}' escaped msg: '{"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.567Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"response\":{\"id\":\"a5NEE000000Ne1Z2AS\",\"success\":true,\"errors\":[]}}]}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.621677+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.567Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"response\":{\"id\":\"a5NEE000000Ne1Z2AS\",\"success\":true,\"errors\":[]}}]}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.567Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"response\":{\"id\":\"a5NEE000000Ne1Z2AS\",\"success\":true,\"errors\":[]}}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.621677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.567Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"response\":{\"id\":\"a5NEE000000Ne1Z2AS\",\"success\":true,\"errors\":[]}}]}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}"}' escaped msg: '{"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.621677+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.621677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}"}' escaped msg: '{"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.621698+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.621698+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.621791+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.621791+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.621992+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.621992+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' escaped msg: '{"level":50,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.621995+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741975981621,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.621995+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741975981621, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-export-success' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-export-success' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.676855+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-export-success' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-export-success' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.676855+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-to-change-implementation-export-success' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.567Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"response\":{\"id\":\"a5NEE000000Ne1Z2AS\",\"success\":true,\"errors\":[]}}],\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"changeImplementations\":[{\"id\":\"6e0c8112-1402-473a-b84c-de2754f22e45\",\"changeCaseRecordId\":\"500EE00001TmXwiYAF\",\"changeCaseNumber\":\"72946812\",\"changeCaseSubject\":\"[IGA deployment] Switch to injected certificates for Cross-FD traffic, fix bugs (cert renewal, 3PP)\",\"changeImplementationDescription\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"changeImplementationRecordId\":\"a2dEE000018CssLYAS\",\"changeImplementationName\":\"CI-59783481\",\"breakFix\":false}]}"}' escaped msg: '{"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.567Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"response\":{\"id\":\"a5NEE000000Ne1Z2AS\",\"success\":true,\"errors\":[]}}],\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"changeImplementations\":[{\"id\":\"6e0c8112-1402-473a-b84c-de2754f22e45\",\"changeCaseRecordId\":\"500EE00001TmXwiYAF\",\"changeCaseNumber\":\"72946812\",\"changeCaseSubject\":\"[IGA deployment] Switch to injected certificates for Cross-FD traffic, fix bugs (cert renewal, 3PP)\",\"changeImplementationDescription\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"changeImplementationRecordId\":\"a2dEE000018CssLYAS\",\"changeImplementationName\":\"CI-59783481\",\"breakFix\":false}]}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.676857+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.567Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"response\":{\"id\":\"a5NEE000000Ne1Z2AS\",\"success\":true,\"errors\":[]}}],\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"changeImplementations\":[{\"id\":\"6e0c8112-1402-473a-b84c-de2754f22e45\",\"changeCaseRecordId\":\"500EE00001TmXwiYAF\",\"changeCaseNumber\":\"72946812\",\"changeCaseSubject\":\"[IGA deployment] Switch to injected certificates for Cross-FD traffic, fix bugs (cert renewal, 3PP)\",\"changeImplementationDescription\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"changeImplementationRecordId\":\"a2dEE000018CssLYAS\",\"changeImplementationName\":\"CI-59783481\",\"breakFix\":false}]}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.567Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"response\":{\"id\":\"a5NEE000000Ne1Z2AS\",\"success\":true,\"errors\":[]}}],\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"changeImplementations\":[{\"id\":\"6e0c8112-1402-473a-b84c-de2754f22e45\",\"changeCaseRecordId\":\"500EE00001TmXwiYAF\",\"changeCaseNumber\":\"72946812\",\"changeCaseSubject\":\"[IGA deployment] Switch to injected certificates for Cross-FD traffic, fix bugs (cert renewal, 3PP)\",\"changeImplementationDescription\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"changeImplementationRecordId\":\"a2dEE000018CssLYAS\",\"changeImplementationName\":\"CI-59783481\",\"breakFix\":false}]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.676857+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:01.567Z\",\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"user\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"responses\":[{\"changeImplementationId\":\"a2dEE000018CssLYAS\",\"response\":{\"id\":\"a5NEE000000Ne1Z2AS\",\"success\":true,\"errors\":[]}}],\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"},\"changeImplementations\":[{\"id\":\"6e0c8112-1402-473a-b84c-de2754f22e45\",\"changeCaseRecordId\":\"500EE00001TmXwiYAF\",\"changeCaseNumber\":\"72946812\",\"changeCaseSubject\":\"[IGA deployment] Switch to injected certificates for Cross-FD traffic, fix bugs (cert renewal, 3PP)\",\"changeImplementationDescription\":\"Running pipeline(s) for grid=commercial1 and FI=aws-prod9-apnortheast1\",\"changeImplementationRecordId\":\"a2dEE000018CssLYAS\",\"changeImplementationName\":\"CI-59783481\",\"breakFix\":false}]}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-export-success\"}}"}' escaped msg: '{"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-export-success\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.676858+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-export-success\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-export-success\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.676858+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-export-success\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-export-success\"}}"}' escaped msg: '{"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-export-success\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.676913+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-export-success\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-export-success\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.676913+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-to-change-implementation-export-success\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.676963+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.676963+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.677003+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.677003+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-export-success"}' escaped msg: '{"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-export-success"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.677004+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-export-success"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-export-success" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.677004+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-to-change-implementation-export-success" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:01', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-to-change-implementation-export-success is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-to-change-implementation-export-success is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:01.677005+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975981676,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-incident-to-change-implementation-export-success is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "15", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f93b9be-13d1-4d22-b657-0caa26b47814", "x-request-start": "1741975982033" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-incident-to-change-implementation-export-success is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:01.677005+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975981676, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-incident-to-change-implementation-export-success is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:04', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975984605,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages internalSlackMessages for docId VXZAAAMk6lr - [{\"date\":\"1741963027.865329\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963028.174019\",\"message\":\"set the channel topic: :icc-sev2: Sev2 | Email as a Service Performance degradation\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963028.383439\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963029.664499\",\"message\":\"<@WV8TM5WP5> has joined the channel\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963030.139389\",\"message\":\" has joined the channel\",\"username\":\"HawkEye\",\"replies\":[]},{\"date\":\"1741963030.243629\",\"message\":\" has joined the channel\",\"username\":\"Fawkes\",\"replies\":[]},{\"date\":\"1741963030.352949\",\"message\":\" has joined the channel\",\"username\":\"SR-Scheduler\",\"replies\":[]},{\"date\":\"1741963030.474429\",\"message\":\" has joined the channel\",\"username\":\"ROB\",\"replies\":[]},{\"date\":\"1741963030.568069\",\"message\":\" has joined the channel\",\"username\":\"Ask Site Switch\",\"replies\":[]},{\"date\":\"1741963030.667169\",\"message\":\" has joined the channel\",\"username\":\"AIOpsAgent\",\"replies\":[]},{\"date\":\"1741963031.206589\",\"message\":\"set the channel topic: :icc-sev2: Sev2 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963031.585149\",\"message\":\"Bridge Added\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963035.256049\",\"message\":\"has renamed the channel from \\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\" to \\\"icc-73024826\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963038.840569\",\"message\":\"SiteReliability updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963038.858869\",\"message\":\"SiteReliability just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963039.172229\",\"message\":\"SiteReliability just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963060.255209\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963062.215739\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963062.345989\",\"message\":\" has joined the channel\",\"username\":\"Joy Terence Barnes\",\"replies\":[]},{\"date\":\"1741963062.784209\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963062.916659\",\"message\":\"<@WBY5HAV5K> has joined the channel\",\"username\":\"Rory O'Flaherty\",\"replies\":[]},{\"date\":\"1741963132.490319\",\"message\":\"<@WGF75NAQP> has joined the channel\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741963147.255379\",\"message\":\"<@WV8TM5WP5> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963199.704529\",\"message\":\"<@W0115U8HY4D> has joined the channel\",\"username\":\"Jing Wade\",\"replies\":[]},{\"date\":\"1741963210.333069\",\"message\":\" has joined the channel\",\"username\":\"Khalid Abbas\",\"replies\":[]},{\"date\":\"1741963229.378869\",\"message\":\"<@WGF75NAQP> has joined (on behalf of <@WC9SX6ACA>) acknowledging the page for *GUS: Centralized Incident Response(CIR) Incident Escalation* service.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963288.169539\",\"message\":\"first alert at March 11, but only a few alerts\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963294.394269\",\"message\":\"issue started to impact more last release\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963457.393299\",\"message\":\"when customer writes an email and it doesn't go through, it should bounce back to a set e-mail address\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963490.888729\",\"message\":\"the error handling for unsuccessful emails\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963507.910549\",\"message\":\"feature degradation\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963630.640909\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963631.430019\",\"message\":\"<@WV8TM5WP5> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963639.860079\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963645.135699\",\"message\":\"<@WGF75NAQP> has updated incident management role(s).\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963662.097069\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963676.044739\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963676.435459\",\"message\":\"<@WGF75NAQP> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963679.128999\",\"message\":\" has joined the channel\",\"username\":\"Jeremy Miller\",\"replies\":[]},{\"date\":\"1741963724.682809\",\"message\":\" has joined the channel\",\"username\":\"Nupoor Jain\",\"replies\":[]},{\"date\":\"1741963727.794379\",\"message\":\"<@W010UFLP1MZ> has joined the channel\",\"username\":\"Katsuyuki Deguchi\",\"replies\":[]},{\"date\":\"1741963770.002339\",\"message\":\" has joined the channel\",\"username\":\"Kazuyo Wolff\",\"replies\":[]},{\"date\":\"1741963812.112609\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963812.687279\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963812.780149\",\"message\":\" has joined the channel\",\"username\":\"JB Maher\",\"replies\":[]},{\"date\":\"1741963812.982929\",\"message\":\"IncidentCommandCenter sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963880.065799\",\"message\":\"<@W01181DJX63> has joined the channel\",\"username\":\"Ciara Ryan\",\"replies\":[]},{\"date\":\"1741964071.516089\",\"message\":\"possible trigger: Aditya Rao\\n15:50\\n\\nAditya Rao\\n15:52\\n\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741964078.562439\",\"message\":\"<@W01AJGN28MQ> has joined the channel\",\"username\":\"Sarah Butt\",\"replies\":[]},{\"date\":\"1741964325.436479\",\"message\":\"rollback initiated in the Ingress GW dev site: \\nin dev1/core002\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741964331.542739\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741964331.905739\",\"message\":\"<@WGF75NAQP> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741964357.608749\",\"message\":\"Ron Kimble\\n15:59\\nCustomer Experience - Mail that is being sent fro core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on it routes the mail to core using the CMP Vip which would update a contact/lead as bounced\",\"username\":\"Krisztian Zsibrek\",\"replies\":[{\"date\":\"1741965999.410799\",\"message\":\"<@WV8TM5WP5> May I know what's CMP VIPs?\\nCMP - Core Mail Process\\nVIPs - ? Are these the Vitural IP addresses?\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741966732.651419\",\"message\":\"<@WV8TM5WP5> When you say \\\"which would update a contact/lead as bounced\\\" does that mean that it's just replacing the contact/lead name or email with the word \\\"bounced\\\"?\",\"username\":\"Cameron Nicholson\",\"replies\":[]},{\"date\":\"1741967025.216369\",\"message\":\"<@WGF75NAQP> here\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967066.165229\",\"message\":\"Just trying to get a little more clarification on what the customer impact is for the Trust post. Thanks!\",\"username\":\"Cameron Nich' escaped msg: '{"level":20,"time":1741975984605,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages internalSlackMessages for docId VXZAAAMk6lr - [{\"date\":\"1741963027.865329\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963028.174019\",\"message\":\"set the channel topic: :icc-sev2: Sev2 | Email as a Service Performance degradation\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963028.383439\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963029.664499\",\"message\":\"<@WV8TM5WP5> has joined the channel\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963030.139389\",\"message\":\" has joined the channel\",\"username\":\"HawkEye\",\"replies\":[]},{\"date\":\"1741963030.243629\",\"message\":\" has joined the channel\",\"username\":\"Fawkes\",\"replies\":[]},{\"date\":\"1741963030.352949\",\"message\":\" has joined the channel\",\"username\":\"SR-Scheduler\",\"replies\":[]},{\"date\":\"1741963030.474429\",\"message\":\" has joined the channel\",\"username\":\"ROB\",\"replies\":[]},{\"date\":\"1741963030.568069\",\"message\":\" has joined the channel\",\"username\":\"Ask Site Switch\",\"replies\":[]},{\"date\":\"1741963030.667169\",\"message\":\" has joined the channel\",\"username\":\"AIOpsAgent\",\"replies\":[]},{\"date\":\"1741963031.206589\",\"message\":\"set the channel topic: :icc-sev2: Sev2 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963031.585149\",\"message\":\"Bridge Added\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963035.256049\",\"message\":\"has renamed the channel from \\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\" to \\\"icc-73024826\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963038.840569\",\"message\":\"SiteReliability updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963038.858869\",\"message\":\"SiteReliability just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963039.172229\",\"message\":\"SiteReliability just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963060.255209\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963062.215739\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963062.345989\",\"message\":\" has joined the channel\",\"username\":\"Joy Terence Barnes\",\"replies\":[]},{\"date\":\"1741963062.784209\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963062.916659\",\"message\":\"<@WBY5HAV5K> has joined the channel\",\"username\":\"Rory O'Flaherty\",\"replies\":[]},{\"date\":\"1741963132.490319\",\"message\":\"<@WGF75NAQP> has joined the channel\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741963147.255379\",\"message\":\"<@WV8TM5WP5> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963199.704529\",\"message\":\"<@W0115U8HY4D> has joined the channel\",\"username\":\"Jing Wade\",\"replies\":[]},{\"date\":\"1741963210.333069\",\"message\":\" has joined the channel\",\"username\":\"Khalid Abbas\",\"replies\":[]},{\"date\":\"1741963229.378869\",\"message\":\"<@WGF75NAQP> has joined (on behalf of <@WC9SX6ACA>) acknowledging the page for *GUS: Centralized Incident Response(CIR) Incident Escalation* service.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963288.169539\",\"message\":\"first alert at March 11, but only a few alerts\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963294.394269\",\"message\":\"issue started to impact more last release\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963457.393299\",\"message\":\"when customer writes an email and it doesn't go through, it should bounce back to a set e-mail address\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963490.888729\",\"message\":\"the error handling for unsuccessful emails\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963507.910549\",\"message\":\"feature degradation\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963630.640909\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963631.430019\",\"message\":\"<@WV8TM5WP5> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963639.860079\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963645.135699\",\"message\":\"<@WGF75NAQP> has updated incident management role(s).\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963662.097069\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963676.044739\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963676.435459\",\"message\":\"<@WGF75NAQP> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963679.128999\",\"message\":\" has joined the channel\",\"username\":\"Jeremy Miller\",\"replies\":[]},{\"date\":\"1741963724.682809\",\"message\":\" has joined the channel\",\"username\":\"Nupoor Jain\",\"replies\":[]},{\"date\":\"1741963727.794379\",\"message\":\"<@W010UFLP1MZ> has joined the channel\",\"username\":\"Katsuyuki Deguchi\",\"replies\":[]},{\"date\":\"1741963770.002339\",\"message\":\" has joined the channel\",\"username\":\"Kazuyo Wolff\",\"replies\":[]},{\"date\":\"1741963812.112609\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963812.687279\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963812.780149\",\"message\":\" has joined the channel\",\"username\":\"JB Maher\",\"replies\":[]},{\"date\":\"1741963812.982929\",\"message\":\"IncidentCommandCenter sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963880.065799\",\"message\":\"<@W01181DJX63> has joined the channel\",\"username\":\"Ciara Ryan\",\"replies\":[]},{\"date\":\"1741964071.516089\",\"message\":\"possible trigger: Aditya Rao\\n15:50\\n\\nAditya Rao\\n15:52\\n\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741964078.562439\",\"message\":\"<@W01AJGN28MQ> has joined the channel\",\"username\":\"Sarah Butt\",\"replies\":[]},{\"date\":\"1741964325.436479\",\"message\":\"rollback initiated in the Ingress GW dev site: \\nin dev1/core002\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741964331.542739\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741964331.905739\",\"message\":\"<@WGF75NAQP> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741964357.608749\",\"message\":\"Ron Kimble\\n15:59\\nCustomer Experience - Mail that is being sent fro core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on it routes the mail to core using the CMP Vip which would update a contact/lead as bounced\",\"username\":\"Krisztian Zsibrek\",\"replies\":[{\"date\":\"1741965999.410799\",\"message\":\"<@WV8TM5WP5> May I know what's CMP VIPs?\\nCMP - Core Mail Process\\nVIPs - ? Are these the Vitural IP addresses?\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741966732.651419\",\"message\":\"<@WV8TM5WP5> When you say \\\"which would update a contact/lead as bounced\\\" does that mean that it's just replacing the contact/lead name or email with the word \\\"bounced\\\"?\",\"username\":\"Cameron Nicholson\",\"replies\":[]},{\"date\":\"1741967025.216369\",\"message\":\"<@WGF75NAQP> here\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967066.165229\",\"message\":\"Just trying to get a little more clarification on what the customer impact is for the Trust post. Thanks!\",\"username\":\"Cameron Nich' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:04.606230+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975984605,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages internalSlackMessages for docId VXZAAAMk6lr - [{\"date\":\"1741963027.865329\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963028.174019\",\"message\":\"set the channel topic: :icc-sev2: Sev2 | Email as a Service Performance degradation\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963028.383439\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963029.664499\",\"message\":\"<@WV8TM5WP5> has joined the channel\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963030.139389\",\"message\":\" has joined the channel\",\"username\":\"HawkEye\",\"replies\":[]},{\"date\":\"1741963030.243629\",\"message\":\" has joined the channel\",\"username\":\"Fawkes\",\"replies\":[]},{\"date\":\"1741963030.352949\",\"message\":\" has joined the channel\",\"username\":\"SR-Scheduler\",\"replies\":[]},{\"date\":\"1741963030.474429\",\"message\":\" has joined the channel\",\"username\":\"ROB\",\"replies\":[]},{\"date\":\"1741963030.568069\",\"message\":\" has joined the channel\",\"username\":\"Ask Site Switch\",\"replies\":[]},{\"date\":\"1741963030.667169\",\"message\":\" has joined the channel\",\"username\":\"AIOpsAgent\",\"replies\":[]},{\"date\":\"1741963031.206589\",\"message\":\"set the channel topic: :icc-sev2: Sev2 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963031.585149\",\"message\":\"Bridge Added\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963035.256049\",\"message\":\"has renamed the channel from \\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\" to \\\"icc-73024826\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963038.840569\",\"message\":\"SiteReliability updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963038.858869\",\"message\":\"SiteReliability just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963039.172229\",\"message\":\"SiteReliability just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963060.255209\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963062.215739\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963062.345989\",\"message\":\" has joined the channel\",\"username\":\"Joy Terence Barnes\",\"replies\":[]},{\"date\":\"1741963062.784209\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963062.916659\",\"message\":\"<@WBY5HAV5K> has joined the channel\",\"username\":\"Rory O'Flaherty\",\"replies\":[]},{\"date\":\"1741963132.490319\",\"message\":\"<@WGF75NAQP> has joined the channel\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741963147.255379\",\"message\":\"<@WV8TM5WP5> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963199.704529\",\"message\":\"<@W0115U8HY4D> has joined the channel\",\"username\":\"Jing Wade\",\"replies\":[]},{\"date\":\"1741963210.333069\",\"message\":\" has joined the channel\",\"username\":\"Khalid Abbas\",\"replies\":[]},{\"date\":\"1741963229.378869\",\"message\":\"<@WGF75NAQP> has joined (on behalf of <@WC9SX6ACA>) acknowledging the page for *GUS: Centralized Incident Response(CIR) Incident Escalation* service.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963288.169539\",\"message\":\"first alert at March 11, but only a few alerts\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963294.394269\",\"message\":\"issue started to impact more last release\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963457.393299\",\"message\":\"when customer writes an email and it doesn't go through, it should bounce back to a set e-mail address\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963490.888729\",\"message\":\"the error handling for unsuccessful emails\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963507.910549\",\"message\":\"feature degradation\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741963630.640909\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963631.430019\",\"message\":\"<@WV8TM5WP5> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963639.860079\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963645.135699\",\"message\":\"<@WGF75NAQP> has updated incident management role(s).\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963662.097069\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963676.044739\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963676.435459\",\"message\":\"<@WGF75NAQP> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963679.128999\",\"message\":\" has joined the channel\",\"username\":\"Jeremy Miller\",\"replies\":[]},{\"date\":\"1741963724.682809\",\"message\":\" has joined the channel\",\"username\":\"Nupoor Jain\",\"replies\":[]},{\"date\":\"1741963727.794379\",\"message\":\"<@W010UFLP1MZ> has joined the channel\",\"username\":\"Katsuyuki Deguchi\",\"replies\":[]},{\"date\":\"1741963770.002339\",\"message\":\" has joined the channel\",\"username\":\"Kazuyo Wolff\",\"replies\":[]},{\"date\":\"1741963812.112609\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963812.687279\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963812.780149\",\"message\":\" has joined the channel\",\"username\":\"JB Maher\",\"replies\":[]},{\"date\":\"1741963812.982929\",\"message\":\"IncidentCommandCenter sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741963880.065799\",\"message\":\"<@W01181DJX63> has joined the channel\",\"username\":\"Ciara Ryan\",\"replies\":[]},{\"date\":\"1741964071.516089\",\"message\":\"possible trigger: Aditya Rao\\n15:50\\n\\nAditya Rao\\n15:52\\n\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741964078.562439\",\"message\":\"<@W01AJGN28MQ> has joined the channel\",\"username\":\"Sarah Butt\",\"replies\":[]},{\"date\":\"1741964325.436479\",\"message\":\"rollback initiated in the Ingress GW dev site: \\nin dev1/core002\",\"username\":\"Krisztian Zsibrek\",\"replies\":[]},{\"date\":\"1741964331.542739\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741964331.905739\",\"message\":\"<@WGF75NAQP> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741964357.608749\",\"message\":\"Ron Kimble\\n15:59\\nCustomer Experience - Mail that is being sent fro core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on it routes the mail to core using the CMP Vip which would update a contact/lead as bounced\",\"username\":\"Krisztian Zsibrek\",\"replies\":[{\"date\":\"1741965999.410799\",\"message\":\"<@WV8TM5WP5> May I know what's CMP VIPs?\\nCMP - Core Mail Process\\nVIPs - ? Are these the Vitural IP addresses?\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741966732.651419\",\"message\":\"<@WV8TM5WP5> When you say \\\"which would update a contact/lead as bounced\\\" does that mean that it's just replacing the contact/lead name or email with the word \\\"bounced\\\"?\",\"username\":\"Cameron Nicholson\",\"replies\":[]},{\"date\":\"1741967025.216369\",\"message\":\"<@WGF75NAQP> here\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967066.165229\",\"message\":\"Just trying to get a little more clarification on what the customer impact is for the Trust post. Thanks!\",\"username\":\"Cameron Nich' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "3", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "aa14aba3-4f91-4367-bae7-709298e5aad6", "x-request-start": "1741975984887" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741975984605,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"exportSlackMessages internalSlackMessages for docId VXZAAAMk6lr - [{\\\"date\\\":\\\"1741963027.865329\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963028.174019\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev2: Sev2 | Email as a Service Performance degradation\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963028.383439\\\",\\\"message\\\":\\\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\\\n\\\\nVisit *ICC App Home* () to learn more about everything you can do here.\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963029.664499\\\",\\\"message\\\":\\\"<@WV8TM5WP5> has joined the channel\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.139389\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"HawkEye\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.243629\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Fawkes\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.352949\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"SR-Scheduler\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.474429\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"ROB\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.568069\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Ask Site Switch\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.667169\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"AIOpsAgent\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963031.206589\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev2: Sev2 | Email as a Service Performance degradation | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963031.585149\\\",\\\"message\\\":\\\"Bridge Added\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963035.256049\\\",\\\"message\\\":\\\"has renamed the channel from \\\\\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\" to \\\\\\\"icc-73024826\\\\\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963038.840569\\\",\\\"message\\\":\\\"SiteReliability updated status from *New* to *In Progress*. Let's get to work!\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963038.858869\\\",\\\"message\\\":\\\"SiteReliability just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963039.172229\\\",\\\"message\\\":\\\"SiteReliability just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963060.255209\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963062.215739\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963062.345989\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Joy Terence Barnes\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963062.784209\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963062.916659\\\",\\\"message\\\":\\\"<@WBY5HAV5K> has joined the channel\\\",\\\"username\\\":\\\"Rory O'Flaherty\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963132.490319\\\",\\\"message\\\":\\\"<@WGF75NAQP> has joined the channel\\\",\\\"username\\\":\\\"Maeve Coleman\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963147.255379\\\",\\\"message\\\":\\\"<@WV8TM5WP5> sent a new internal comm:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963199.704529\\\",\\\"message\\\":\\\"<@W0115U8HY4D> has joined the channel\\\",\\\"username\\\":\\\"Jing Wade\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963210.333069\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Khalid Abbas\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963229.378869\\\",\\\"message\\\":\\\"<@WGF75NAQP> has joined (on behalf of <@WC9SX6ACA>) acknowledging the page for *GUS: Centralized Incident Response(CIR) Incident Escalation* service.\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963288.169539\\\",\\\"message\\\":\\\"first alert at March 11, but only a few alerts\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963294.394269\\\",\\\"message\\\":\\\"issue started to impact more last release\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963457.393299\\\",\\\"message\\\":\\\"when customer writes an email and it doesn't go through, it should bounce back to a set e-mail address\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963490.888729\\\",\\\"message\\\":\\\"the error handling for unsuccessful emails\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963507.910549\\\",\\\"message\\\":\\\"feature degradation\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963630.640909\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963631.430019\\\",\\\"message\\\":\\\"<@WV8TM5WP5> just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963639.860079\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963645.135699\\\",\\\"message\\\":\\\"<@WGF75NAQP> has updated incident management role(s).\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963662.097069\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963676.044739\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963676.435459\\\",\\\"message\\\":\\\"<@WGF75NAQP> just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963679.128999\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Jeremy Miller\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963724.682809\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Nupoor Jain\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963727.794379\\\",\\\"message\\\":\\\"<@W010UFLP1MZ> has joined the channel\\\",\\\"username\\\":\\\"Katsuyuki Deguchi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963770.002339\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Kazuyo Wolff\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963812.112609\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963812.687279\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963812.780149\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"JB Maher\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963812.982929\\\",\\\"message\\\":\\\"IncidentCommandCenter sent a new internal comm:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963880.065799\\\",\\\"message\\\":\\\"<@W01181DJX63> has joined the channel\\\",\\\"username\\\":\\\"Ciara Ryan\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964071.516089\\\",\\\"message\\\":\\\"possible trigger: Aditya Rao\\\\n15:50\\\\n\\\\nAditya Rao\\\\n15:52\\\\n\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964078.562439\\\",\\\"message\\\":\\\"<@W01AJGN28MQ> has joined the channel\\\",\\\"username\\\":\\\"Sarah Butt\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964325.436479\\\",\\\"message\\\":\\\"rollback initiated in the Ingress GW dev site: \\\\nin dev1\/core002\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964331.542739\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964331.905739\\\",\\\"message\\\":\\\"<@WGF75NAQP> just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964357.608749\\\",\\\"message\\\":\\\"Ron Kimble\\\\n15:59\\\\nCustomer Experience - Mail that is being sent fro core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on it routes the mail to core using the CMP Vip which would update a contact\/lead as bounced\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741965999.410799\\\",\\\"message\\\":\\\"<@WV8TM5WP5> May I know what's CMP VIPs?\\\\nCMP - Core Mail Process\\\\nVIPs - ? Are these the Vitural IP addresses?\\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741966732.651419\\\",\\\"message\\\":\\\"<@WV8TM5WP5> When you say \\\\\\\"which would update a contact\/lead as bounced\\\\\\\" does that mean that it's just replacing the contact\/lead name or email with the word \\\\\\\"bounced\\\\\\\"?\\\",\\\"username\\\":\\\"Cameron Nicholson\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967025.216369\\\",\\\"message\\\":\\\"<@WGF75NAQP> here\\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967066.165229\\\",\\\"message\\\":\\\"Just trying to get a little more clarification on what the customer impact is for the Trust post. Thanks!\\\",\\\"username\\\":\\\"Cameron Nich", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:04.606230+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741975984605,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"exportSlackMessages internalSlackMessages for docId VXZAAAMk6lr - [{\\\"date\\\":\\\"1741963027.865329\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963028.174019\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev2: Sev2 | Email as a Service Performance degradation\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963028.383439\\\",\\\"message\\\":\\\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\\\n\\\\nVisit *ICC App Home* () to learn more about everything you can do here.\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963029.664499\\\",\\\"message\\\":\\\"<@WV8TM5WP5> has joined the channel\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.139389\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"HawkEye\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.243629\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Fawkes\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.352949\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"SR-Scheduler\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.474429\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"ROB\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.568069\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Ask Site Switch\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963030.667169\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"AIOpsAgent\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963031.206589\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev2: Sev2 | Email as a Service Performance degradation | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963031.585149\\\",\\\"message\\\":\\\"Bridge Added\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963035.256049\\\",\\\"message\\\":\\\"has renamed the channel from \\\\\\\"icc-c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\" to \\\\\\\"icc-73024826\\\\\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963038.840569\\\",\\\"message\\\":\\\"SiteReliability updated status from *New* to *In Progress*. Let's get to work!\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963038.858869\\\",\\\"message\\\":\\\"SiteReliability just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963039.172229\\\",\\\"message\\\":\\\"SiteReliability just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963060.255209\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963062.215739\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963062.345989\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Joy Terence Barnes\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963062.784209\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963062.916659\\\",\\\"message\\\":\\\"<@WBY5HAV5K> has joined the channel\\\",\\\"username\\\":\\\"Rory O'Flaherty\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963132.490319\\\",\\\"message\\\":\\\"<@WGF75NAQP> has joined the channel\\\",\\\"username\\\":\\\"Maeve Coleman\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963147.255379\\\",\\\"message\\\":\\\"<@WV8TM5WP5> sent a new internal comm:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963199.704529\\\",\\\"message\\\":\\\"<@W0115U8HY4D> has joined the channel\\\",\\\"username\\\":\\\"Jing Wade\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963210.333069\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Khalid Abbas\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963229.378869\\\",\\\"message\\\":\\\"<@WGF75NAQP> has joined (on behalf of <@WC9SX6ACA>) acknowledging the page for *GUS: Centralized Incident Response(CIR) Incident Escalation* service.\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963288.169539\\\",\\\"message\\\":\\\"first alert at March 11, but only a few alerts\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963294.394269\\\",\\\"message\\\":\\\"issue started to impact more last release\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963457.393299\\\",\\\"message\\\":\\\"when customer writes an email and it doesn't go through, it should bounce back to a set e-mail address\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963490.888729\\\",\\\"message\\\":\\\"the error handling for unsuccessful emails\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963507.910549\\\",\\\"message\\\":\\\"feature degradation\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963630.640909\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963631.430019\\\",\\\"message\\\":\\\"<@WV8TM5WP5> just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963639.860079\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963645.135699\\\",\\\"message\\\":\\\"<@WGF75NAQP> has updated incident management role(s).\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963662.097069\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963676.044739\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963676.435459\\\",\\\"message\\\":\\\"<@WGF75NAQP> just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963679.128999\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Jeremy Miller\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963724.682809\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Nupoor Jain\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963727.794379\\\",\\\"message\\\":\\\"<@W010UFLP1MZ> has joined the channel\\\",\\\"username\\\":\\\"Katsuyuki Deguchi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963770.002339\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Kazuyo Wolff\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963812.112609\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963812.687279\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963812.780149\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"JB Maher\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963812.982929\\\",\\\"message\\\":\\\"IncidentCommandCenter sent a new internal comm:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741963880.065799\\\",\\\"message\\\":\\\"<@W01181DJX63> has joined the channel\\\",\\\"username\\\":\\\"Ciara Ryan\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964071.516089\\\",\\\"message\\\":\\\"possible trigger: Aditya Rao\\\\n15:50\\\\n\\\\nAditya Rao\\\\n15:52\\\\n\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964078.562439\\\",\\\"message\\\":\\\"<@W01AJGN28MQ> has joined the channel\\\",\\\"username\\\":\\\"Sarah Butt\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964325.436479\\\",\\\"message\\\":\\\"rollback initiated in the Ingress GW dev site: \\\\nin dev1\/core002\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964331.542739\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964331.905739\\\",\\\"message\\\":\\\"<@WGF75NAQP> just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741964357.608749\\\",\\\"message\\\":\\\"Ron Kimble\\\\n15:59\\\\nCustomer Experience - Mail that is being sent fro core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on it routes the mail to core using the CMP Vip which would update a contact\/lead as bounced\\\",\\\"username\\\":\\\"Krisztian Zsibrek\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741965999.410799\\\",\\\"message\\\":\\\"<@WV8TM5WP5> May I know what's CMP VIPs?\\\\nCMP - Core Mail Process\\\\nVIPs - ? Are these the Vitural IP addresses?\\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741966732.651419\\\",\\\"message\\\":\\\"<@WV8TM5WP5> When you say \\\\\\\"which would update a contact\/lead as bounced\\\\\\\" does that mean that it's just replacing the contact\/lead name or email with the word \\\\\\\"bounced\\\\\\\"?\\\",\\\"username\\\":\\\"Cameron Nicholson\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967025.216369\\\",\\\"message\\\":\\\"<@WGF75NAQP> here\\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967066.165229\\\",\\\"message\\\":\\\"Just trying to get a little more clarification on what the customer impact is for the Trust post. Thanks!\\\",\\\"username\\\":\\\"Cameron Nich" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:04', STRUCTURED-DATA: '-', msg: 'olson\",\"replies\":[]}]},{\"date\":\"1741964689.324589\",\"message\":\"<@WGF75NAQP> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741965432.873199\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741965696.372419\",\"message\":\" has joined acknowledging the page for *SR Exec* service.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741966668.444009\",\"message\":\"<@WC9SX6ACA> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741967031.068419\",\"message\":\" :thread: here please for CIC comms\",\"username\":\"Maeve Coleman\",\"replies\":[{\"date\":\"1741967062.448779\",\"message\":\"Customer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967070.382179\",\"message\":\"<@WAYCCR32S>\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967089.586769\",\"message\":\"When you say \\\"which would update a contact/lead as bounced\\\" does that mean that it's just replacing the contact/lead name or email with the word \\\"bounced\\\"?\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967100.077239\",\"message\":\"Just trying to get a little more clarification on what the customer impact is for the Trust post. Thanks!\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967106.594129\",\"message\":\"it would also forward a bounce email to the original sender .this action is not happening either\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967150.358679\",\"message\":\"this is impacting all core clouds\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967260.068739\",\"message\":\"> ~When you say \\\"which would update a contact/lead as bounced\\\" does that mean that it's just replacing the contact/lead name or email with the word \\\"bounced\\\"?~\\nit does not mean the above\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967542.179049\",\"message\":\" <@WAYCCR32S> in case you missed it, only HYP impact\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967576.134399\",\"message\":\"So the original sender isn't getting those bounce emails which they are suppose to get.\\n\\ndid I get it right?\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967601.465509\",\"message\":\"yes\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967900.728139\",\"message\":\" can you confirm when you have Trust posteD?\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967934.698569\",\"message\":\"It's posted\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967952.542409\",\"message\":\"Getting the status link.. give me a sec\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741968008.685799\",\"message\":\"got it thank you\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741968467.443729\",\"message\":\"\",\"username\":\"Sardendu Pramanik\",\"replies\":[]}]},{\"date\":\"1741967232.104419\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968115.285579\",\"message\":\"CIC IC HO from to <@WLWFASNCE>. Good Luck Folks\",\"username\":\"Nupoor Jain\",\"replies\":[]},{\"date\":\"1741968235.122039\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968235.511459\",\"message\":\"<@WGF75NAQP> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968392.423639\",\"message\":\"Informational Trust Message - \",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741968460.539219\",\"message\":\"<@WC9SX6ACA> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968650.756079\",\"message\":\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968654.410529\",\"message\":\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968760.016379\",\"message\":\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970276.889539\",\"message\":\"<@WC9SX6ACA> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970567.243369\",\"message\":\"0 cases 0 Social mentions.\\nNo change.\",\"username\":\"Harjeet Kaur\",\"replies\":[]},{\"date\":\"1741970643.175099\",\"message\":\"<@WHM054K9U> has updated incident management role(s).\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970938.999489\",\"message\":\"<@WHM054K9U> has created a new swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970939.187239\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971168.112709\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971880.610269\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971881.008659\",\"message\":\"<@WHM054K9U> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971918.873049\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971956.404749\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741972299.917779\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741972329.412379\",\"message\":\"AMER Rollout started for Ingress Gateway service - \",\"username\":\"Aditya Rao\",\"replies\":[{\"date\":\"1741973083.111129\",\"message\":\"AMER release is complete\",\"username\":\"Aditya Rao\",\"replies\":[]}]},{\"date\":\"1741973083.111129\",\"message\":\"AMER release is complete\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741973306.226519\",\"message\":\"<@WEZKBTRBJ> what is left to do?\",\"username\":\"Philip Konieczny\",\"replies\":[{\"date\":\"1741973326.945769\",\"message\":\"JP regions\",\"username\":\"Aditya Rao\",\"replies\":[]}]},{\"date\":\"1741973460.808419\",\"message\":\"JP release underway - \",\"username\":\"Aditya Rao\",\"replies\":[{\"date\":\"1741973469.857029\",\"message\":\"This is the last stagger.\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741973956.770239\",\"message\":\"looks like it's done?\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974170.002699\",\"message\":\"or maybe not? looks like it's back to running status\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974477.553149\",\"message\":\"Ah MR retried it, it's a known failure with FIT not ready.\\n\\nSummary we are good here.\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741974497.454769\",\"message\":\"Release done\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741974524.170709\",\"message\":\"thank you for all your help today!\",\"username\":\"Jason Tatem\",\"replies\":[]}]},{\"date\":\"1741974100.143819\",\"message\":\"An update for the below swimlane is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974343.825339\",\"message\":\"temporary failures are coming down. will continue to monitor\",\"username\":\"Philip Konieczny\",\"replies\":[{\"date\":\"1741974469.690809\",\"message\":\"philip - what's your thoughts for what we use as our out of impact time? the two most obvious choices from my perspective are...\\n• when the last rollback completes\\n• when the last temp fail (matching this pattern) is logged\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974519.603619\",\"message\":\"we still get a low level of temp failures (1-2%) just due to normal network issues so we cant use last temp fail\",\"username\":\"Philip Konieczny\",\"replies\":[]},{\"date\":\"1741974528.450279\",\"message\":\"I think we should use last rollback completes\",\"username\":\"Philip Konieczny\",\"replies\":[]},{\"date\":\"1741974562.873659\",\"message\":\"cool, wasn't sure if you could filter it to just this specific case. the end of the rollback in japan is 17:47 and that's what we'll go with for OOI\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974724.541179\",\"message\":\"thank you!\",\"username\":\"Philip Konieczny\",\"replies\":[]},{\"date\":\"1741975541.334109\",\"message\":\"thank you for all you' escaped msg: 'olson\",\"replies\":[]}]},{\"date\":\"1741964689.324589\",\"message\":\"<@WGF75NAQP> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741965432.873199\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741965696.372419\",\"message\":\" has joined acknowledging the page for *SR Exec* service.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741966668.444009\",\"message\":\"<@WC9SX6ACA> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741967031.068419\",\"message\":\" :thread: here please for CIC comms\",\"username\":\"Maeve Coleman\",\"replies\":[{\"date\":\"1741967062.448779\",\"message\":\"Customer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967070.382179\",\"message\":\"<@WAYCCR32S>\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967089.586769\",\"message\":\"When you say \\\"which would update a contact/lead as bounced\\\" does that mean that it's just replacing the contact/lead name or email with the word \\\"bounced\\\"?\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967100.077239\",\"message\":\"Just trying to get a little more clarification on what the customer impact is for the Trust post. Thanks!\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967106.594129\",\"message\":\"it would also forward a bounce email to the original sender .this action is not happening either\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967150.358679\",\"message\":\"this is impacting all core clouds\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967260.068739\",\"message\":\"> ~When you say \\\"which would update a contact/lead as bounced\\\" does that mean that it's just replacing the contact/lead name or email with the word \\\"bounced\\\"?~\\nit does not mean the above\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967542.179049\",\"message\":\" <@WAYCCR32S> in case you missed it, only HYP impact\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967576.134399\",\"message\":\"So the original sender isn't getting those bounce emails which they are suppose to get.\\n\\ndid I get it right?\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967601.465509\",\"message\":\"yes\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967900.728139\",\"message\":\" can you confirm when you have Trust posteD?\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967934.698569\",\"message\":\"It's posted\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967952.542409\",\"message\":\"Getting the status link.. give me a sec\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741968008.685799\",\"message\":\"got it thank you\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741968467.443729\",\"message\":\"\",\"username\":\"Sardendu Pramanik\",\"replies\":[]}]},{\"date\":\"1741967232.104419\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968115.285579\",\"message\":\"CIC IC HO from to <@WLWFASNCE>. Good Luck Folks\",\"username\":\"Nupoor Jain\",\"replies\":[]},{\"date\":\"1741968235.122039\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968235.511459\",\"message\":\"<@WGF75NAQP> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968392.423639\",\"message\":\"Informational Trust Message - \",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741968460.539219\",\"message\":\"<@WC9SX6ACA> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968650.756079\",\"message\":\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968654.410529\",\"message\":\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968760.016379\",\"message\":\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970276.889539\",\"message\":\"<@WC9SX6ACA> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970567.243369\",\"message\":\"0 cases 0 Social mentions.\\nNo change.\",\"username\":\"Harjeet Kaur\",\"replies\":[]},{\"date\":\"1741970643.175099\",\"message\":\"<@WHM054K9U> has updated incident management role(s).\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970938.999489\",\"message\":\"<@WHM054K9U> has created a new swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970939.187239\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971168.112709\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971880.610269\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971881.008659\",\"message\":\"<@WHM054K9U> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971918.873049\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971956.404749\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741972299.917779\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741972329.412379\",\"message\":\"AMER Rollout started for Ingress Gateway service - \",\"username\":\"Aditya Rao\",\"replies\":[{\"date\":\"1741973083.111129\",\"message\":\"AMER release is complete\",\"username\":\"Aditya Rao\",\"replies\":[]}]},{\"date\":\"1741973083.111129\",\"message\":\"AMER release is complete\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741973306.226519\",\"message\":\"<@WEZKBTRBJ> what is left to do?\",\"username\":\"Philip Konieczny\",\"replies\":[{\"date\":\"1741973326.945769\",\"message\":\"JP regions\",\"username\":\"Aditya Rao\",\"replies\":[]}]},{\"date\":\"1741973460.808419\",\"message\":\"JP release underway - \",\"username\":\"Aditya Rao\",\"replies\":[{\"date\":\"1741973469.857029\",\"message\":\"This is the last stagger.\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741973956.770239\",\"message\":\"looks like it's done?\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974170.002699\",\"message\":\"or maybe not? looks like it's back to running status\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974477.553149\",\"message\":\"Ah MR retried it, it's a known failure with FIT not ready.\\n\\nSummary we are good here.\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741974497.454769\",\"message\":\"Release done\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741974524.170709\",\"message\":\"thank you for all your help today!\",\"username\":\"Jason Tatem\",\"replies\":[]}]},{\"date\":\"1741974100.143819\",\"message\":\"An update for the below swimlane is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974343.825339\",\"message\":\"temporary failures are coming down. will continue to monitor\",\"username\":\"Philip Konieczny\",\"replies\":[{\"date\":\"1741974469.690809\",\"message\":\"philip - what's your thoughts for what we use as our out of impact time? the two most obvious choices from my perspective are...\\n• when the last rollback completes\\n• when the last temp fail (matching this pattern) is logged\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974519.603619\",\"message\":\"we still get a low level of temp failures (1-2%) just due to normal network issues so we cant use last temp fail\",\"username\":\"Philip Konieczny\",\"replies\":[]},{\"date\":\"1741974528.450279\",\"message\":\"I think we should use last rollback completes\",\"username\":\"Philip Konieczny\",\"replies\":[]},{\"date\":\"1741974562.873659\",\"message\":\"cool, wasn't sure if you could filter it to just this specific case. the end of the rollback in japan is 17:47 and that's what we'll go with for OOI\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974724.541179\",\"message\":\"thank you!\",\"username\":\"Philip Konieczny\",\"replies\":[]},{\"date\":\"1741975541.334109\",\"message\":\"thank you for all you' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:04.606230+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - olson\",\"replies\":[]}]},{\"date\":\"1741964689.324589\",\"message\":\"<@WGF75NAQP> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741965432.873199\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741965696.372419\",\"message\":\" has joined acknowledging the page for *SR Exec* service.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741966668.444009\",\"message\":\"<@WC9SX6ACA> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741967031.068419\",\"message\":\" :thread: here please for CIC comms\",\"username\":\"Maeve Coleman\",\"replies\":[{\"date\":\"1741967062.448779\",\"message\":\"Customer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact/lead as bounced.\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967070.382179\",\"message\":\"<@WAYCCR32S>\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967089.586769\",\"message\":\"When you say \\\"which would update a contact/lead as bounced\\\" does that mean that it's just replacing the contact/lead name or email with the word \\\"bounced\\\"?\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967100.077239\",\"message\":\"Just trying to get a little more clarification on what the customer impact is for the Trust post. Thanks!\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967106.594129\",\"message\":\"it would also forward a bounce email to the original sender .this action is not happening either\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967150.358679\",\"message\":\"this is impacting all core clouds\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967260.068739\",\"message\":\"> ~When you say \\\"which would update a contact/lead as bounced\\\" does that mean that it's just replacing the contact/lead name or email with the word \\\"bounced\\\"?~\\nit does not mean the above\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967542.179049\",\"message\":\" <@WAYCCR32S> in case you missed it, only HYP impact\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967576.134399\",\"message\":\"So the original sender isn't getting those bounce emails which they are suppose to get.\\n\\ndid I get it right?\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967601.465509\",\"message\":\"yes\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967900.728139\",\"message\":\" can you confirm when you have Trust posteD?\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741967934.698569\",\"message\":\"It's posted\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741967952.542409\",\"message\":\"Getting the status link.. give me a sec\",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741968008.685799\",\"message\":\"got it thank you\",\"username\":\"Maeve Coleman\",\"replies\":[]},{\"date\":\"1741968467.443729\",\"message\":\"\",\"username\":\"Sardendu Pramanik\",\"replies\":[]}]},{\"date\":\"1741967232.104419\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968115.285579\",\"message\":\"CIC IC HO from to <@WLWFASNCE>. Good Luck Folks\",\"username\":\"Nupoor Jain\",\"replies\":[]},{\"date\":\"1741968235.122039\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968235.511459\",\"message\":\"<@WGF75NAQP> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968392.423639\",\"message\":\"Informational Trust Message - \",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741968460.539219\",\"message\":\"<@WC9SX6ACA> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968650.756079\",\"message\":\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968654.410529\",\"message\":\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741968760.016379\",\"message\":\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970276.889539\",\"message\":\"<@WC9SX6ACA> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970567.243369\",\"message\":\"0 cases 0 Social mentions.\\nNo change.\",\"username\":\"Harjeet Kaur\",\"replies\":[]},{\"date\":\"1741970643.175099\",\"message\":\"<@WHM054K9U> has updated incident management role(s).\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970938.999489\",\"message\":\"<@WHM054K9U> has created a new swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741970939.187239\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971168.112709\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971880.610269\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971881.008659\",\"message\":\"<@WHM054K9U> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971918.873049\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741971956.404749\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741972299.917779\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741972329.412379\",\"message\":\"AMER Rollout started for Ingress Gateway service - \",\"username\":\"Aditya Rao\",\"replies\":[{\"date\":\"1741973083.111129\",\"message\":\"AMER release is complete\",\"username\":\"Aditya Rao\",\"replies\":[]}]},{\"date\":\"1741973083.111129\",\"message\":\"AMER release is complete\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741973306.226519\",\"message\":\"<@WEZKBTRBJ> what is left to do?\",\"username\":\"Philip Konieczny\",\"replies\":[{\"date\":\"1741973326.945769\",\"message\":\"JP regions\",\"username\":\"Aditya Rao\",\"replies\":[]}]},{\"date\":\"1741973460.808419\",\"message\":\"JP release underway - \",\"username\":\"Aditya Rao\",\"replies\":[{\"date\":\"1741973469.857029\",\"message\":\"This is the last stagger.\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741973956.770239\",\"message\":\"looks like it's done?\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974170.002699\",\"message\":\"or maybe not? looks like it's back to running status\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974477.553149\",\"message\":\"Ah MR retried it, it's a known failure with FIT not ready.\\n\\nSummary we are good here.\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741974497.454769\",\"message\":\"Release done\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741974524.170709\",\"message\":\"thank you for all your help today!\",\"username\":\"Jason Tatem\",\"replies\":[]}]},{\"date\":\"1741974100.143819\",\"message\":\"An update for the below swimlane is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974343.825339\",\"message\":\"temporary failures are coming down. will continue to monitor\",\"username\":\"Philip Konieczny\",\"replies\":[{\"date\":\"1741974469.690809\",\"message\":\"philip - what's your thoughts for what we use as our out of impact time? the two most obvious choices from my perspective are...\\n• when the last rollback completes\\n• when the last temp fail (matching this pattern) is logged\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974519.603619\",\"message\":\"we still get a low level of temp failures (1-2%) just due to normal network issues so we cant use last temp fail\",\"username\":\"Philip Konieczny\",\"replies\":[]},{\"date\":\"1741974528.450279\",\"message\":\"I think we should use last rollback completes\",\"username\":\"Philip Konieczny\",\"replies\":[]},{\"date\":\"1741974562.873659\",\"message\":\"cool, wasn't sure if you could filter it to just this specific case. the end of the rollback in japan is 17:47 and that's what we'll go with for OOI\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974724.541179\",\"message\":\"thank you!\",\"username\":\"Philip Konieczny\",\"replies\":[]},{\"date\":\"1741975541.334109\",\"message\":\"thank you for all you' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "3", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "aa14aba3-4f91-4367-bae7-709298e5aad6", "x-request-start": "1741975984887" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "olson\\\",\\\"replies\\\":[]}]},{\\\"date\\\":\\\"1741964689.324589\\\",\\\"message\\\":\\\"<@WGF75NAQP> sent a new internal comm:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741965432.873199\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741965696.372419\\\",\\\"message\\\":\\\" has joined acknowledging the page for *SR Exec* service.\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741966668.444009\\\",\\\"message\\\":\\\"<@WC9SX6ACA> sent a new internal comm:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967031.068419\\\",\\\"message\\\":\\\" :thread: here please for CIC comms\\\",\\\"username\\\":\\\"Maeve Coleman\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741967062.448779\\\",\\\"message\\\":\\\"Customer Experience - Mail that is being sent from core, which cannot be delivered (i.e. bad\/invalid email address, mailbox full, whatever reason recipient does not accept) leads to a bounce mail being generated and if bounce processing is on, it routes the mail to core using the CMP VIP which would update a contact\/lead as bounced.\\\",\\\"username\\\":\\\"Maeve Coleman\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967070.382179\\\",\\\"message\\\":\\\"<@WAYCCR32S>\\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967089.586769\\\",\\\"message\\\":\\\"When you say \\\\\\\"which would update a contact\/lead as bounced\\\\\\\" does that mean that it's just replacing the contact\/lead name or email with the word \\\\\\\"bounced\\\\\\\"?\\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967100.077239\\\",\\\"message\\\":\\\"Just trying to get a little more clarification on what the customer impact is for the Trust post. Thanks!\\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967106.594129\\\",\\\"message\\\":\\\"it would also forward a bounce email to the original sender .this action is not happening either\\\",\\\"username\\\":\\\"Maeve Coleman\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967150.358679\\\",\\\"message\\\":\\\"this is impacting all core clouds\\\",\\\"username\\\":\\\"Maeve Coleman\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967260.068739\\\",\\\"message\\\":\\\"> ~When you say \\\\\\\"which would update a contact\/lead as bounced\\\\\\\" does that mean that it's just replacing the contact\/lead name or email with the word \\\\\\\"bounced\\\\\\\"?~\\\\nit does not mean the above\\\",\\\"username\\\":\\\"Maeve Coleman\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967542.179049\\\",\\\"message\\\":\\\" <@WAYCCR32S> in case you missed it, only HYP impact\\\",\\\"username\\\":\\\"Maeve Coleman\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967576.134399\\\",\\\"message\\\":\\\"So the original sender isn't getting those bounce emails which they are suppose to get.\\\\n\\\\ndid I get it right?\\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967601.465509\\\",\\\"message\\\":\\\"yes\\\",\\\"username\\\":\\\"Maeve Coleman\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967900.728139\\\",\\\"message\\\":\\\" can you confirm when you have Trust posteD?\\\",\\\"username\\\":\\\"Maeve Coleman\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967934.698569\\\",\\\"message\\\":\\\"It's posted\\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741967952.542409\\\",\\\"message\\\":\\\"Getting the status link.. give me a sec\\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741968008.685799\\\",\\\"message\\\":\\\"got it thank you\\\",\\\"username\\\":\\\"Maeve Coleman\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741968467.443729\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]}]},{\\\"date\\\":\\\"1741967232.104419\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741968115.285579\\\",\\\"message\\\":\\\"CIC IC HO from to <@WLWFASNCE>. Good Luck Folks\\\",\\\"username\\\":\\\"Nupoor Jain\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741968235.122039\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741968235.511459\\\",\\\"message\\\":\\\"<@WGF75NAQP> just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741968392.423639\\\",\\\"message\\\":\\\"Informational Trust Message - \\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741968460.539219\\\",\\\"message\\\":\\\"<@WC9SX6ACA> sent a new internal comm:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741968650.756079\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741968654.410529\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741968760.016379\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder was *marked as done* by <@WGF75NAQP>\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741970276.889539\\\",\\\"message\\\":\\\"<@WC9SX6ACA> sent a new internal comm:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741970567.243369\\\",\\\"message\\\":\\\"0 cases 0 Social mentions.\\\\nNo change.\\\",\\\"username\\\":\\\"Harjeet Kaur\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741970643.175099\\\",\\\"message\\\":\\\"<@WHM054K9U> has updated incident management role(s).\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741970938.999489\\\",\\\"message\\\":\\\"<@WHM054K9U> has created a new swimlane:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741970939.187239\\\",\\\"message\\\":\\\"<@WHM054K9U> has posted a new update for this swimlane:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741971168.112709\\\",\\\"message\\\":\\\"<@WHM054K9U> has posted a new update for this swimlane:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741971880.610269\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741971881.008659\\\",\\\"message\\\":\\\"<@WHM054K9U> just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741971918.873049\\\",\\\"message\\\":\\\"<@WHM054K9U> has posted a new update for this swimlane:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741971956.404749\\\",\\\"message\\\":\\\"<@WHM054K9U> has posted a new update for this swimlane:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741972299.917779\\\",\\\"message\\\":\\\"<@WHM054K9U> has posted a new update for this swimlane:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741972329.412379\\\",\\\"message\\\":\\\"AMER Rollout started for Ingress Gateway service - \\\",\\\"username\\\":\\\"Aditya Rao\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741973083.111129\\\",\\\"message\\\":\\\"AMER release is complete\\\",\\\"username\\\":\\\"Aditya Rao\\\",\\\"replies\\\":[]}]},{\\\"date\\\":\\\"1741973083.111129\\\",\\\"message\\\":\\\"AMER release is complete\\\",\\\"username\\\":\\\"Aditya Rao\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741973306.226519\\\",\\\"message\\\":\\\"<@WEZKBTRBJ> what is left to do?\\\",\\\"username\\\":\\\"Philip Konieczny\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741973326.945769\\\",\\\"message\\\":\\\"JP regions\\\",\\\"username\\\":\\\"Aditya Rao\\\",\\\"replies\\\":[]}]},{\\\"date\\\":\\\"1741973460.808419\\\",\\\"message\\\":\\\"JP release underway - \\\",\\\"username\\\":\\\"Aditya Rao\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741973469.857029\\\",\\\"message\\\":\\\"This is the last stagger.\\\",\\\"username\\\":\\\"Aditya Rao\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741973956.770239\\\",\\\"message\\\":\\\"looks like it's done?\\\",\\\"username\\\":\\\"Jason Tatem\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974170.002699\\\",\\\"message\\\":\\\"or maybe not? looks like it's back to running status\\\",\\\"username\\\":\\\"Jason Tatem\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974477.553149\\\",\\\"message\\\":\\\"Ah MR retried it, it's a known failure with FIT not ready.\\\\n\\\\nSummary we are good here.\\\",\\\"username\\\":\\\"Aditya Rao\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974497.454769\\\",\\\"message\\\":\\\"Release done\\\",\\\"username\\\":\\\"Aditya Rao\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974524.170709\\\",\\\"message\\\":\\\"thank you for all your help today!\\\",\\\"username\\\":\\\"Jason Tatem\\\",\\\"replies\\\":[]}]},{\\\"date\\\":\\\"1741974100.143819\\\",\\\"message\\\":\\\"An update for the below swimlane is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974343.825339\\\",\\\"message\\\":\\\"temporary failures are coming down. will continue to monitor\\\",\\\"username\\\":\\\"Philip Konieczny\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741974469.690809\\\",\\\"message\\\":\\\"philip - what's your thoughts for what we use as our out of impact time? the two most obvious choices from my perspective are...\\\\n• when the last rollback completes\\\\n• when the last temp fail (matching this pattern) is logged\\\",\\\"username\\\":\\\"Jason Tatem\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974519.603619\\\",\\\"message\\\":\\\"we still get a low level of temp failures (1-2%) just due to normal network issues so we cant use last temp fail\\\",\\\"username\\\":\\\"Philip Konieczny\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974528.450279\\\",\\\"message\\\":\\\"I think we should use last rollback completes\\\",\\\"username\\\":\\\"Philip Konieczny\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974562.873659\\\",\\\"message\\\":\\\"cool, wasn't sure if you could filter it to just this specific case. the end of the rollback in japan is 17:47 and that's what we'll go with for OOI\\\",\\\"username\\\":\\\"Jason Tatem\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974724.541179\\\",\\\"message\\\":\\\"thank you!\\\",\\\"username\\\":\\\"Philip Konieczny\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741975541.334109\\\",\\\"message\\\":\\\"thank you for all you", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:04.606230+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:04', STRUCTURED-DATA: '-', msg: 'r help today!\",\"username\":\"Jason Tatem\",\"replies\":[]}]},{\"date\":\"1741974422.655029\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974497.454769\",\"message\":\"Release done\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741974573.675289\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974574.130779\",\"message\":\"<@WHM054K9U> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974626.982569\",\"message\":\" the last rollback has completed as of 17:47 UTC. we can update Trust messaging now\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974936.683879\",\"message\":\"<@WHM054K9U> resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974946.939089\",\"message\":\"Informational Message Trust is now resolved - \",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741974961.366839\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974971.399669\",\"message\":\"<@WHM054K9U> has updated the details of this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975054.100779\",\"message\":\"<@WHM054K9U> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975237.436189\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975537.420009\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975981.862359\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]"}' escaped msg: 'r help today!\",\"username\":\"Jason Tatem\",\"replies\":[]}]},{\"date\":\"1741974422.655029\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974497.454769\",\"message\":\"Release done\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741974573.675289\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974574.130779\",\"message\":\"<@WHM054K9U> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974626.982569\",\"message\":\" the last rollback has completed as of 17:47 UTC. we can update Trust messaging now\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974936.683879\",\"message\":\"<@WHM054K9U> resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974946.939089\",\"message\":\"Informational Message Trust is now resolved - \",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741974961.366839\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974971.399669\",\"message\":\"<@WHM054K9U> has updated the details of this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975054.100779\",\"message\":\"<@WHM054K9U> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975237.436189\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975537.420009\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975981.862359\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:04.606230+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - r help today!\",\"username\":\"Jason Tatem\",\"replies\":[]}]},{\"date\":\"1741974422.655029\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974497.454769\",\"message\":\"Release done\",\"username\":\"Aditya Rao\",\"replies\":[]},{\"date\":\"1741974573.675289\",\"message\":\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974574.130779\",\"message\":\"<@WHM054K9U> just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974626.982569\",\"message\":\" the last rollback has completed as of 17:47 UTC. we can update Trust messaging now\",\"username\":\"Jason Tatem\",\"replies\":[]},{\"date\":\"1741974936.683879\",\"message\":\"<@WHM054K9U> resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974946.939089\",\"message\":\"Informational Message Trust is now resolved - \",\"username\":\"Sardendu Pramanik\",\"replies\":[]},{\"date\":\"1741974961.366839\",\"message\":\"<@WHM054K9U> has posted a new update for this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741974971.399669\",\"message\":\"<@WHM054K9U> has updated the details of this swimlane:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975054.100779\",\"message\":\"<@WHM054K9U> sent a new internal comm:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975237.436189\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975537.420009\",\"message\":\":alarm-clock2: The below reminder is NOW DUE:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741975981.862359\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "3", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "aa14aba3-4f91-4367-bae7-709298e5aad6", "x-request-start": "1741975984887" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "r help today!\\\",\\\"username\\\":\\\"Jason Tatem\\\",\\\"replies\\\":[]}]},{\\\"date\\\":\\\"1741974422.655029\\\",\\\"message\\\":\\\"<@WHM054K9U> has posted a new update for this swimlane:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974497.454769\\\",\\\"message\\\":\\\"Release done\\\",\\\"username\\\":\\\"Aditya Rao\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974573.675289\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev1: Sev1 | Email as a Service Performance degradation | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974574.130779\\\",\\\"message\\\":\\\"<@WHM054K9U> just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974626.982569\\\",\\\"message\\\":\\\" the last rollback has completed as of 17:47 UTC. we can update Trust messaging now\\\",\\\"username\\\":\\\"Jason Tatem\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974936.683879\\\",\\\"message\\\":\\\"<@WHM054K9U> resolved the incident. Would you also like to send a TCE?\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974946.939089\\\",\\\"message\\\":\\\"Informational Message Trust is now resolved - \\\",\\\"username\\\":\\\"Sardendu Pramanik\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974961.366839\\\",\\\"message\\\":\\\"<@WHM054K9U> has posted a new update for this swimlane:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741974971.399669\\\",\\\"message\\\":\\\"<@WHM054K9U> has updated the details of this swimlane:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741975054.100779\\\",\\\"message\\\":\\\"<@WHM054K9U> sent a new internal comm:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741975237.436189\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741975537.420009\\\",\\\"message\\\":\\\":alarm-clock2: The below reminder is NOW DUE:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741975981.862359\\\",\\\"message\\\":\\\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\\\nIn the meantime, here are the closing details:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]}]\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:04.606230+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986195,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages remove redis keys for docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741975986195,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages remove redis keys for docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200479+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986195,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages remove redis keys for docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986195, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "exportSlackMessages remove redis keys for docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200479+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986195, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "exportSlackMessages remove redis keys for docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages produceEvent for docId VXZAAAMk6lr"}' escaped msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages produceEvent for docId VXZAAAMk6lr"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200483+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages produceEvent for docId VXZAAAMk6lr"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "exportSlackMessages produceEvent for docId VXZAAAMk6lr" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200483+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "exportSlackMessages produceEvent for docId VXZAAAMk6lr" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/zsekAwbSoZVN for event c3491190-f157-4c72-8db8-2885f47aaefa and case 73024826"}' escaped msg: '{"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/zsekAwbSoZVN for event c3491190-f157-4c72-8db8-2885f47aaefa and case 73024826"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200484+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/zsekAwbSoZVN for event c3491190-f157-4c72-8db8-2885f47aaefa and case 73024826"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "produceEvent with link https:\/\/salesforce.quip.com\/zsekAwbSoZVN for event c3491190-f157-4c72-8db8-2885f47aaefa and case 73024826" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200484+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "produceEvent with link https:\/\/salesforce.quip.com\/zsekAwbSoZVN for event c3491190-f157-4c72-8db8-2885f47aaefa and case 73024826" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-finished - undefined"}' escaped msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-finished - undefined"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200484+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-finished - undefined"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-report-finished - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200484+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-report-finished - undefined" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' escaped msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200486+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200486+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' escaped msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200491+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200491+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200593+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' escaped msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200747+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200747+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to topic 'incident': {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'"}' escaped msg: '{"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200817+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200817+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'c3491190-f157-4c72-8db8-2885f47aaefa' to Kafka topic 'incident'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-finished - undefined"}' escaped msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-finished - undefined"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200845+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-finished - undefined"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-report-finished - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200845+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-report-finished - undefined" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20615799725055695\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' escaped msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20615799725055695\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200846+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20615799725055695\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20615799725055695\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200846+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20615799725055695\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20615799725055695\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' escaped msg: '{"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20615799725055695\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200850+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20615799725055695\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20615799725055695\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200850+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.20615799725055695\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-finished\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.200897+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.200897+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.208192+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.208192+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-report-finished' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' escaped msg: '{"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.208286+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.208286+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}' escaped msg: '{"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.208287+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.208287+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}' escaped msg: '{"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.208303+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.208303+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-report-finished\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.208371+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.208371+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-closed correctly routed"}' escaped msg: '{"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-closed correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.208372+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975986200,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-closed correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-closed correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.208372+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975986200, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-incident-closed correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986207,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975986207,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.208373+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986207,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986207, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.208373+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986207, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-finished"}' escaped msg: '{"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-finished"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.208373+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-finished"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-finished" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.208373+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-finished" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-report-finished is now being processed."}' escaped msg: '{"level":30,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-report-finished is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.209556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-report-finished is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-report-finished is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.209556+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-report-finished is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.209557+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986208,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.209557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986208, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: c3491190-f157-4c72-8db8-2885f47aaefa - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,102,105,110,105,115,104,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,49,51,58,48,54,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:13:06.200Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE000000r5SzYAI\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\",\\\"customerExperience\\\":\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\\\",\\\"immediateResolution\\\":\\\"TTMD: 14:55 UTC\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\",\\\"aarQuestions\\\":\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\n\\\\nAAR Questions: \\\\n1. Why was this issue missed during pre-deployment testing.\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\",\\\"changes\\\":\\\"72946812\\\",\\\"breakFix\\\":\\\"73028534\\\",\\\"productTagName\\\":\\\"Ingress Gateway Control Plane\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"id\\\":\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\"},\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAF' escaped msg: '{"level":20,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,102,105,110,105,115,104,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,49,51,58,48,54,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:13:06.200Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE000000r5SzYAI\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\",\\\"customerExperience\\\":\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\\\",\\\"immediateResolution\\\":\\\"TTMD: 14:55 UTC\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\",\\\"aarQuestions\\\":\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\n\\\\nAAR Questions: \\\\n1. Why was this issue missed during pre-deployment testing.\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\",\\\"changes\\\":\\\"72946812\\\",\\\"breakFix\\\":\\\"73028534\\\",\\\"productTagName\\\":\\\"Ingress Gateway Control Plane\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"id\\\":\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\"},\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAF' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.209632+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,45,102,105,110,105,115,104,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,49,51,58,48,54,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\"key\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T18:13:06.200Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE000000r5SzYAI\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\",\\\"customerExperience\\\":\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\\\",\\\"immediateResolution\\\":\\\"TTMD: 14:55 UTC\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\",\\\"aarQuestions\\\":\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\n\\\\nAAR Questions: \\\\n1. Why was this issue missed during pre-deployment testing.\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\",\\\"changes\\\":\\\"72946812\\\",\\\"breakFix\\\":\\\"73028534\\\",\\\"productTagName\\\":\\\"Ingress Gateway Control Plane\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"id\\\":\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\"},\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https://salesforce.quip.com/zsekAwbSoZVN\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAF' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741975986209,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId null and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,112,111,114,116,45,102,105,110,105,115,104,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,49,51,58,48,54,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T18:13:06.200Z\\\\\\\",\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\\\\\n\\\\\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\\n - APAC rollbacks completed at 16:53 UTC\\\\\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\\\\\n - AMER rollbacks completed at 17:24 UTC\\\\\\\\n - JPN rollbacks completed at 17:47 UTC\\\\\\\\n\\\\\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Closed\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-14T17:47:00.000Z\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"Change\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"closingDetails\\\\\\\":{\\\\\\\"productTag\\\\\\\":\\\\\\\"a1aEE000000r5SzYAI\\\\\\\",\\\\\\\"detectedByServiceOwner\\\\\\\":true,\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"proximateCause\\\\\\\":\\\\\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\\\\\n\\\\\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\",\\\\\\\"customerExperience\\\\\\\":\\\\\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\\\\\\\",\\\\\\\"immediateResolution\\\\\\\":\\\\\\\"TTMD: 14:55 UTC\\\\\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\\n - APAC rollbacks completed at 16:53 UTC\\\\\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\\\\\n - AMER rollbacks completed at 17:24 UTC\\\\\\\\n - JPN rollbacks completed at 17:47 UTC\\\\\\\",\\\\\\\"aarQuestions\\\\\\\":\\\\\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\\\\\n\\\\\\\\nAAR Questions: \\\\\\\\n1. Why was this issue missed during pre-deployment testing.\\\\\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\\\\\",\\\\\\\"changes\\\\\\\":\\\\\\\"72946812\\\\\\\",\\\\\\\"breakFix\\\\\\\":\\\\\\\"73028534\\\\\\\",\\\\\\\"productTagName\\\\\\\":\\\\\\\"Ingress Gateway Control Plane\\\\\\\",\\\\\\\"closedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"incidentId\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"closingComments\\\\\\\":null,\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T18:13:00.401Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T18:13:00.401Z\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\\\\\"},\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T17:55:41.685Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"link\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\"}}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T18:13:06.200Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAF", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.209632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741975986209,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId null and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,112,111,114,116,45,102,105,110,105,115,104,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,56,58,49,51,58,48,54,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,112,111,114,116,105,110,103]}}],\\\"key\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T18:13:06.200Z\\\\\\\",\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HTQWFF8T\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73024826\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"Email as a Service Performance degradation\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\\\\\n\\\\\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\\n - APAC rollbacks completed at 16:53 UTC\\\\\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\\\\\n - AMER rollbacks completed at 17:24 UTC\\\\\\\\n - JPN rollbacks completed at 17:47 UTC\\\\\\\\n\\\\\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T14:35:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev1\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Closed\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"FeatureDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-11T00:00:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-14T17:47:00.000Z\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"Change\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T14:37:05.972Z\\\\\\\",\\\\\\\"closingDetails\\\\\\\":{\\\\\\\"productTag\\\\\\\":\\\\\\\"a1aEE000000r5SzYAI\\\\\\\",\\\\\\\"detectedByServiceOwner\\\\\\\":true,\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"proximateCause\\\\\\\":\\\\\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\\\\\n\\\\\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\",\\\\\\\"customerExperience\\\\\\\":\\\\\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\\\\\\\",\\\\\\\"immediateResolution\\\\\\\":\\\\\\\"TTMD: 14:55 UTC\\\\\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\\\\\n - APAC rollbacks completed at 16:53 UTC\\\\\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\\\\\n - AMER rollbacks completed at 17:24 UTC\\\\\\\\n - JPN rollbacks completed at 17:47 UTC\\\\\\\",\\\\\\\"aarQuestions\\\\\\\":\\\\\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\\\\\n\\\\\\\\nAAR Questions: \\\\\\\\n1. Why was this issue missed during pre-deployment testing.\\\\\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\\\\\",\\\\\\\"changes\\\\\\\":\\\\\\\"72946812\\\\\\\",\\\\\\\"breakFix\\\\\\\":\\\\\\\"73028534\\\\\\\",\\\\\\\"productTagName\\\\\\\":\\\\\\\"Ingress Gateway Control Plane\\\\\\\",\\\\\\\"closedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"incidentId\\\\\\\":\\\\\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Alex Gonzalez\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Alex\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Gonzalez\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005B00000018dYUIAY\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"WHM054K9U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"alexander.gonzalez@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-06-29T19:50:52.348Z\\\\\\\"},\\\\\\\"closingComments\\\\\\\":null,\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T18:13:00.401Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T18:13:00.401Z\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\\\\\"},\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73024826\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001TtHdKYAV\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core Live on Falcon\\\\\\\"],\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T14:37:18.383Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T17:55:41.685Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"link\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\\\\\"}}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T18:13:06.200Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAF" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: 'EZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-finished\",\"payload\":{\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM0' escaped msg: 'EZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-finished\",\"payload\":{\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM0' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.209632+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - EZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}},\"encoder\":\"json\",\"eventType\":\"icc-report-finished\",\"payload\":{\"createdAt\":\"2025-03-14T18:13:06.200Z\",\"incident\":{\"id\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"slackChannel\":{\"id\":\"C08HTQWFF8T\",\"name\":\"icc-73024826\"},\"subject\":\"Email as a Service Performance degradation\",\"description\":\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\\n\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\",\"detectedTime\":\"2025-03-14T14:35:00.000Z\",\"severity\":\"Sev1\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/service-directory/PAFEZEK\",\"impact\":[\"FeatureDegradation\"],\"impactStartTime\":\"2025-03-11T00:00:00.000Z\",\"impactEndTime\":\"2025-03-14T17:47:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/pjd-dhuc-ufx\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\nFind numbers in more regions on https://tel.meet/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\n\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T14:37:05.972Z\",\"closingDetails\":{\"productTag\":\"a1aEE000000r5SzYAI\",\"detectedByServiceOwner\":true,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\n\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\",\"customerExperience\":\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact/lead as bounced. We have no reported cases from external customers.\",\"immediateResolution\":\"TTMD: 14:55 UTC\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\n - APAC rollbacks completed at 16:53 UTC\\n - EMEA rollbacks completed at 16:58 UTC\\n - AMER rollbacks completed at 17:24 UTC\\n - JPN rollbacks completed at 17:47 UTC\",\"aarQuestions\":\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\n\\nAAR Questions: \\n1. Why was this issue missed during pre-deployment testing.\\n2. Why did this issue go unnoticed for ~3 days post deployment?\",\"changes\":\"72946812\",\"breakFix\":\"73028534\",\"productTagName\":\"Ingress Gateway Control Plane\",\"closedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM0' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "EZEK\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE000000r5SzYAI\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\",\\\"customerExperience\\\":\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\\\",\\\"immediateResolution\\\":\\\"TTMD: 14:55 UTC\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\",\\\"aarQuestions\\\":\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\n\\\\nAAR Questions: \\\\n1. Why was this issue missed during pre-deployment testing.\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\",\\\"changes\\\":\\\"72946812\\\",\\\"breakFix\\\":\\\"73028534\\\",\\\"productTagName\\\":\\\"Ingress Gateway Control Plane\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"id\\\":\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\"},\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\"}},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-report-finished\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T18:13:06.200Z\\\",\\\"incident\\\":{\\\"id\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HTQWFF8T\\\",\\\"name\\\":\\\"icc-73024826\\\"},\\\"subject\\\":\\\"Email as a Service Performance degradation\\\",\\\"description\\\":\\\"Issue Summary: Centralized Incident Response (CIR), in collaboration with Ingress Gateway, Email Infra, and other partners, has resolved an incident impacting EaaS (Email as a Service) on March 14th, 2025 at 17:47 UTC. Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\\n\\\\nKey Teams: CP SRE, CIR, CIC-Comms, Support, Email Infra, Ingress Gateway, Managed Release\\\\nPeople Engaged: Rory O’Flaherty, Jason Tatem, Krisztian Zsbriek, Sardendu Pramanik, Ron Kimble, Noel Golding, Philip Konieczny, Andrew Waterman, Joy Terence Barnes, Gloria Yu, Aditya Rao, Gloria Yu\\\",\\\"detectedTime\\\":\\\"2025-03-14T14:35:00.000Z\\\",\\\"severity\\\":\\\"Sev1\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PAFEZEK\\\",\\\"impact\\\":[\\\"FeatureDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-11T00:00:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-14T17:47:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/pjd-dhuc-ufx\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-401-542-0427, pin: 372176658; \\\\nFind numbers in more regions on https:\/\/tel.meet\/pjd-dhuc-ufx?pin=4555171582575, pin: 4555171582575\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T14:37:05.972Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE000000r5SzYAI\\\",\\\"detectedByServiceOwner\\\":true,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"Starting at 00:00 UTC on March 11, we started seeing multiple alerts about connection issues between EaaS (Email as a Service) and the Core Mail Process (CMP) VIP. Initially, only two FDs were impacted, but as of March 13, it looks like all Falcon FDs were impacted. \\\\n\\\\nThe initial investigation was focused on change case 72946812 (User Story W-17804500), which involved an update to the DNS record targets for mail SMP VIPs. Teams were able to successfully identify the error in a dev environment. The primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\",\\\"customerExperience\\\":\\\"Mail that was being sent from Core that could not be delivered (bad email, full mailbox, recipient rejection, etc.), a bounce mail gets generated. If bounce processing is enabled, it routes back through the CMP VIP to update the contact\/lead as bounced. We have no reported cases from external customers.\\\",\\\"immediateResolution\\\":\\\"TTMD: 14:55 UTC\\\\nThe primary path to mitigate the issue was to rollback the change across all production Falcon FI’s.\\\\n - APAC rollbacks completed at 16:53 UTC\\\\n - EMEA rollbacks completed at 16:58 UTC\\\\n - AMER rollbacks completed at 17:24 UTC\\\\n - JPN rollbacks completed at 17:47 UTC\\\",\\\"aarQuestions\\\":\\\"What went well in the response: Teams were able to identify the problem very quickly and effectively, including the necessary steps to identify a viable mitigation path (rolling back).\\\\nWhat was challenging in the response: It took longer than we would like from the time that we made a mitigating decision until we actually executed the first rollback stagger. The challenge here is that we couldn't just click the rollback button, as additional changes would've been rolled back introducing a significant amount of risk for rollback regression. This conversation on how to proceed with the rollback took additional time to talk through.\\\\n\\\\nAAR Questions: \\\\n1. Why was this issue missed during pre-deployment testing.\\\\n2. Why did this issue go unnoticed for ~3 days post deployment?\\\",\\\"changes\\\":\\\"72946812\\\",\\\"breakFix\\\":\\\"73028534\\\",\\\"productTagName\\\":\\\"Ingress Gateway Control Plane\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM0", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.209632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '54K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}}"}' escaped msg: '54K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.209632+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - 54K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\",\"createdBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"modifiedBy\":{\"id\":\"b65f4703-03a2-4674-8031-a91d89753c0d\",\"email\":\"alexander.gonzalez@salesforce.com\",\"active\":true,\"name\":\"Alex Gonzalez\",\"firstName\":\"Alex\",\"lastName\":\"Gonzalez\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B00000018dYUIAY\",\"slackUserId\":\"WHM054K9U\",\"createdBy\":\"alexander.gonzalez@salesforce.com\",\"modifiedBy\":\"alexander.gonzalez@salesforce.com\",\"createdAt\":\"2022-06-29T19:50:52.348Z\",\"modifiedAt\":\"2022-06-29T19:50:52.348Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-14T18:13:00.401Z\",\"modifiedAt\":\"2025-03-14T18:13:00.401Z\",\"id\":\"359e3d41-544a-4de7-a4bd-fee6c9534b64\"},\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73024826\",\"caseRecordId\":\"500EE00001TtHdKYAV\",\"servicesImpacted\":[\"Core Live on Falcon\"],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/zsekAwbSoZVN\",\"engagedAt\":\"2025-03-14T14:37:18.383Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T17:55:41.685Z\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/zsekAwbSoZVN\"}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "54K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"incidentId\\\":\\\"c3491190-f157-4c72-8db8-2885f47aaefa\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"b65f4703-03a2-4674-8031-a91d89753c0d\\\",\\\"email\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Alex Gonzalez\\\",\\\"firstName\\\":\\\"Alex\\\",\\\"lastName\\\":\\\"Gonzalez\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005B00000018dYUIAY\\\",\\\"slackUserId\\\":\\\"WHM054K9U\\\",\\\"createdBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"modifiedBy\\\":\\\"alexander.gonzalez@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-06-29T19:50:52.348Z\\\",\\\"modifiedAt\\\":\\\"2022-06-29T19:50:52.348Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T18:13:00.401Z\\\",\\\"id\\\":\\\"359e3d41-544a-4de7-a4bd-fee6c9534b64\\\"},\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73024826\\\",\\\"caseRecordId\\\":\\\"500EE00001TtHdKYAV\\\",\\\"servicesImpacted\\\":[\\\"Core Live on Falcon\\\"],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\",\\\"engagedAt\\\":\\\"2025-03-14T14:37:18.383Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T17:55:41.685Z\\\"},\\\"eventObj\\\":{\\\"link\\\":\\\"https:\/\/salesforce.quip.com\/zsekAwbSoZVN\\\"}}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.209632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.209655+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975986209, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId not found for c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.209655+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975986209, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId not found for c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":40,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event icc-report-finished does not have the necessary information to create a document"}' escaped msg: '{"level":40,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event icc-report-finished does not have the necessary information to create a document"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.209656+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":40,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event icc-report-finished does not have the necessary information to create a document"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 40, "time": 1741975986209, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event icc-report-finished does not have the necessary information to create a document" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.209656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 40, "time": 1741975986209, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event icc-report-finished does not have the necessary information to create a document" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-finished correctly routed"}' escaped msg: '{"level":30,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-finished correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:06.209656+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975986209,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-finished correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "29", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8431429f-60a9-415a-9277-e6a13fcee15f", "x-request-start": "1741975986481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975986209, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-finished correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:06.209656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975986209, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-report-finished correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:17.661557+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "49156080-03a1-4a85-aad9-c3af4ce2ea0f", "x-request-start": "1741975997942" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:17.661557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"}"}' escaped msg: '{"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:17.661578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "49156080-03a1-4a85-aad9-c3af4ce2ea0f", "x-request-start": "1741975997942" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:17.661578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"c3491190-f157-4c72-8db8-2885f47aaefa\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' escaped msg: '{"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:17.661589+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "49156080-03a1-4a85-aad9-c3af4ce2ea0f", "x-request-start": "1741975997942" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:17.661589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' escaped msg: '{"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:17.661653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "49156080-03a1-4a85-aad9-c3af4ce2ea0f", "x-request-start": "1741975997942" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:17.661653+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:17.661731+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "49156080-03a1-4a85-aad9-c3af4ce2ea0f", "x-request-start": "1741975997942" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:17.661731+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:17', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741975992890,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-prb-number-updated correctly routed"}' escaped msg: '{"level":30,"time":1741975992890,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-prb-number-updated correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:17.662017+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741975992890,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-prb-number-updated correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "49156080-03a1-4a85-aad9-c3af4ce2ea0f", "x-request-start": "1741975997942" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741975992890, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-prb-number-updated correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:17.662017+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741975992890, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event c3491190-f157-4c72-8db8-2885f47aaefa - icc-prb-number-updated correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:17', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' escaped msg: '{"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:17.662018+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "49156080-03a1-4a85-aad9-c3af4ce2ea0f", "x-request-start": "1741975997942" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:17.662018+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c3491190-f157-4c72-8db8-2885f47aaefa" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:17', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' escaped msg: '{"level":50,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:17.662019+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741975997661,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "49156080-03a1-4a85-aad9-c3af4ce2ea0f", "x-request-start": "1741975997942" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:17.662019+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741975997661, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741976015329,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2774409216,\"uptime\":1795743.8,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22111880,\"nice\":14030,\"sys\":2913230,\"idle\":1766335760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22132820,\"nice\":13850,\"sys\":2921710,\"idle\":1766035360,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":25090,\"num\":210,\"sum\":59938}}}"}' escaped msg: '{"level":20,"time":1741976015329,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2774409216,\"uptime\":1795743.8,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22111880,\"nice\":14030,\"sys\":2913230,\"idle\":1766335760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22132820,\"nice\":13850,\"sys\":2921710,\"idle\":1766035360,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":25090,\"num\":210,\"sum\":59938}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:35.329582+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741976015329,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2774409216,\"uptime\":1795743.8,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22111880,\"nice\":14030,\"sys\":2913230,\"idle\":1766335760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22132820,\"nice\":13850,\"sys\":2921710,\"idle\":1766035360,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":25090,\"num\":210,\"sum\":59938}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e67a7274-faf4-4de8-8c15-ee559443bd10", "x-request-start": "1741976015611" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741976015329, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2774409216,\"uptime\":1795743.8,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22111880,\"nice\":14030,\"sys\":2913230,\"idle\":1766335760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22132820,\"nice\":13850,\"sys\":2921710,\"idle\":1766035360,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":25090,\"num\":210,\"sum\":59938}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:35.329582+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741976015329, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2774409216,\"uptime\":1795743.8,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22111880,\"nice\":14030,\"sys\":2913230,\"idle\":1766335760,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22132820,\"nice\":13850,\"sys\":2921710,\"idle\":1766035360,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":25090,\"num\":210,\"sum\":59938}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:13:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741976015329,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741976015329,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:13:35.329602+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741976015329,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e67a7274-faf4-4de8-8c15-ee559443bd10", "x-request-start": "1741976015611" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741976015329, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:13:35.329602+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741976015329, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:18:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741976315409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776330240,\"uptime\":1796043.89,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115120,\"nice\":14030,\"sys\":2913560,\"idle\":1766632230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22135150,\"nice\":13850,\"sys\":2922010,\"idle\":1766331940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":59997}}}"}' escaped msg: '{"level":20,"time":1741976315409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776330240,\"uptime\":1796043.89,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115120,\"nice\":14030,\"sys\":2913560,\"idle\":1766632230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22135150,\"nice\":13850,\"sys\":2922010,\"idle\":1766331940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":59997}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:18:35.409596+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741976315409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776330240,\"uptime\":1796043.89,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115120,\"nice\":14030,\"sys\":2913560,\"idle\":1766632230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22135150,\"nice\":13850,\"sys\":2922010,\"idle\":1766331940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":59997}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7f9a4c8f-d3a4-48ac-a47c-f012859d808c", "x-request-start": "1741976315849" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741976315409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776330240,\"uptime\":1796043.89,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115120,\"nice\":14030,\"sys\":2913560,\"idle\":1766632230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22135150,\"nice\":13850,\"sys\":2922010,\"idle\":1766331940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":59997}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:18:35.409596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741976315409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776330240,\"uptime\":1796043.89,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22115120,\"nice\":14030,\"sys\":2913560,\"idle\":1766632230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22135150,\"nice\":13850,\"sys\":2922010,\"idle\":1766331940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":59997}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:18:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741976315409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741976315409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:18:35.409629+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741976315409,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7f9a4c8f-d3a4-48ac-a47c-f012859d808c", "x-request-start": "1741976315849" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741976315409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:18:35.409629+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741976315409, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:21:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741976495477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769817600,\"uptime\":1796223.95,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22116980,\"nice\":14030,\"sys\":2913840,\"idle\":1766809650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136910,\"nice\":13850,\"sys\":2922320,\"idle\":1766509160,\"irq\":0}}],\"eventLoopStats\":{\"min\":125,\"max\":30029,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741976495477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769817600,\"uptime\":1796223.95,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22116980,\"nice\":14030,\"sys\":2913840,\"idle\":1766809650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136910,\"nice\":13850,\"sys\":2922320,\"idle\":1766509160,\"irq\":0}}],\"eventLoopStats\":{\"min\":125,\"max\":30029,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:21:35.477582+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741976495477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769817600,\"uptime\":1796223.95,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22116980,\"nice\":14030,\"sys\":2913840,\"idle\":1766809650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136910,\"nice\":13850,\"sys\":2922320,\"idle\":1766509160,\"irq\":0}}],\"eventLoopStats\":{\"min\":125,\"max\":30029,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e3ec2ce6-db70-4249-b4fb-12221aec5a5d", "x-request-start": "1741976495907" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741976495477, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769817600,\"uptime\":1796223.95,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22116980,\"nice\":14030,\"sys\":2913840,\"idle\":1766809650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136910,\"nice\":13850,\"sys\":2922320,\"idle\":1766509160,\"irq\":0}}],\"eventLoopStats\":{\"min\":125,\"max\":30029,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:21:35.477582+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741976495477, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769817600,\"uptime\":1796223.95,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22116980,\"nice\":14030,\"sys\":2913840,\"idle\":1766809650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136910,\"nice\":13850,\"sys\":2922320,\"idle\":1766509160,\"irq\":0}}],\"eventLoopStats\":{\"min\":125,\"max\":30029,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:21:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741976495477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741976495477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:21:35.477641+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741976495477,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e3ec2ce6-db70-4249-b4fb-12221aec5a5d", "x-request-start": "1741976495907" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741976495477, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:21:35.477641+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741976495477, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:22:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741976555497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770206720,\"uptime\":1796283.97,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22117520,\"nice\":14030,\"sys\":2913910,\"idle\":1766869010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22137300,\"nice\":13850,\"sys\":2922380,\"idle\":1766568430,\"irq\":0}}],\"eventLoopStats\":{\"min\":127,\"max\":30026,\"num\":3,\"sum\":60021}}}"}' escaped msg: '{"level":20,"time":1741976555497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770206720,\"uptime\":1796283.97,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22117520,\"nice\":14030,\"sys\":2913910,\"idle\":1766869010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22137300,\"nice\":13850,\"sys\":2922380,\"idle\":1766568430,\"irq\":0}}],\"eventLoopStats\":{\"min\":127,\"max\":30026,\"num\":3,\"sum\":60021}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:22:35.497566+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741976555497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770206720,\"uptime\":1796283.97,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22117520,\"nice\":14030,\"sys\":2913910,\"idle\":1766869010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22137300,\"nice\":13850,\"sys\":2922380,\"idle\":1766568430,\"irq\":0}}],\"eventLoopStats\":{\"min\":127,\"max\":30026,\"num\":3,\"sum\":60021}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "53632a7d-b67b-4e27-9d29-1caecb312dee", "x-request-start": "1741976555926" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741976555497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770206720,\"uptime\":1796283.97,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22117520,\"nice\":14030,\"sys\":2913910,\"idle\":1766869010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22137300,\"nice\":13850,\"sys\":2922380,\"idle\":1766568430,\"irq\":0}}],\"eventLoopStats\":{\"min\":127,\"max\":30026,\"num\":3,\"sum\":60021}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:22:35.497566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741976555497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2770206720,\"uptime\":1796283.97,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22117520,\"nice\":14030,\"sys\":2913910,\"idle\":1766869010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22137300,\"nice\":13850,\"sys\":2922380,\"idle\":1766568430,\"irq\":0}}],\"eventLoopStats\":{\"min\":127,\"max\":30026,\"num\":3,\"sum\":60021}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:22:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741976555497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741976555497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:22:35.497623+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741976555497,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "53632a7d-b67b-4e27-9d29-1caecb312dee", "x-request-start": "1741976555926" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741976555497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:22:35.497623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741976555497, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:29:16.033313+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fdf7675d-e448-4d90-9c0e-8e44a62931c0", "x-request-start": "1741976956441" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:29:16.033313+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}"}' escaped msg: '{"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:29:16.033315+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fdf7675d-e448-4d90-9c0e-8e44a62931c0", "x-request-start": "1741976956441" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:29:16.033315+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T18:29:15.974Z\",\"incidentId\":\"c4404702-786a-4147-bb53-d8e51e848b2e\",\"user\":{\"id\":\"40903bdd-3cd6-498c-a322-7fa58fe08fec\",\"email\":\"gulshankumar.arora@salesforce.com\",\"active\":true,\"name\":\"Gulshankumar Shrawankumar Arora\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000006cWGLYA2\",\"slackUserId\":\"U03JKDWTSGG\",\"createdBy\":\"\",\"modifiedBy\":\"\",\"createdAt\":\"2022-08-30T18:30:02.309Z\",\"modifiedAt\":\"2022-08-30T18:30:02.309Z\"},\"responses\":[]}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' escaped msg: '{"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:29:16.033316+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fdf7675d-e448-4d90-9c0e-8e44a62931c0", "x-request-start": "1741976956441" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:29:16.033316+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' escaped msg: '{"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:29:16.033338+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fdf7675d-e448-4d90-9c0e-8e44a62931c0", "x-request-start": "1741976956441" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:29:16.033338+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:29:16.033407+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fdf7675d-e448-4d90-9c0e-8e44a62931c0", "x-request-start": "1741976956441" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:29:16.033407+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}' escaped msg: '{"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:29:16.033613+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fdf7675d-e448-4d90-9c0e-8e44a62931c0", "x-request-start": "1741976956441" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:29:16.033613+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: c4404702-786a-4147-bb53-d8e51e848b2e" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:29:16', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' escaped msg: '{"level":50,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:29:16.033616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741976956033,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fdf7675d-e448-4d90-9c0e-8e44a62931c0", "x-request-start": "1741976956441" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:29:16.033616+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741976956033, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:30:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741977035677,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773577728,\"uptime\":1796764.15,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22121530,\"nice\":14030,\"sys\":2914520,\"idle\":1767343490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22141290,\"nice\":13850,\"sys\":2922930,\"idle\":1767043300,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30021,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741977035677,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773577728,\"uptime\":1796764.15,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22121530,\"nice\":14030,\"sys\":2914520,\"idle\":1767343490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22141290,\"nice\":13850,\"sys\":2922930,\"idle\":1767043300,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30021,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:30:35.677575+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741977035677,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773577728,\"uptime\":1796764.15,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22121530,\"nice\":14030,\"sys\":2914520,\"idle\":1767343490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22141290,\"nice\":13850,\"sys\":2922930,\"idle\":1767043300,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30021,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "721d3965-2cc7-4b25-a37f-25a6bb4c5da4", "x-request-start": "1741977036102" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741977035677, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773577728,\"uptime\":1796764.15,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22121530,\"nice\":14030,\"sys\":2914520,\"idle\":1767343490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22141290,\"nice\":13850,\"sys\":2922930,\"idle\":1767043300,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30021,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:30:35.677575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741977035677, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773577728,\"uptime\":1796764.15,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22121530,\"nice\":14030,\"sys\":2914520,\"idle\":1767343490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22141290,\"nice\":13850,\"sys\":2922930,\"idle\":1767043300,\"irq\":0}}],\"eventLoopStats\":{\"min\":154,\"max\":30021,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:30:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741977035677,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741977035677,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:30:35.677608+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741977035677,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "721d3965-2cc7-4b25-a37f-25a6bb4c5da4", "x-request-start": "1741977036102" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741977035677, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:30:35.677608+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741977035677, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:30:39', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741977039640,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages Adding Slack messages to docId ZAVAAA6WB30..."}' escaped msg: '{"level":30,"time":1741977039640,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages Adding Slack messages to docId ZAVAAA6WB30..."}' inputname: drain rawmsg: '<190>1 2025-03-14T18:30:39.970992+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741977039640,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages Adding Slack messages to docId ZAVAAA6WB30..."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "3", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d5695863-ea7b-4a66-bdd1-7cf430432462", "x-request-start": "1741977040250" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741977039640, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "exportSlackMessages Adding Slack messages to docId ZAVAAA6WB30..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:30:39.970992+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741977039640, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "exportSlackMessages Adding Slack messages to docId ZAVAAA6WB30..." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:30:39', STRUCTURED-DATA: '-', msg: '{"level":40,"time":1741977039970,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"message":"Request failed with status code 404","name":"AxiosError","config":{"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false},"transformRequest":[null],"transformResponse":[null],"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"env":{},"headers":{"Accept":"application/json, text/plain, */*","Authorization":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4","User-Agent":"axios/0.27.2"},"method":"get","url":"https://icc-rest-production.herokuapp.com/api/v1/users/slack/U02Q288NF7W"},"code":"ERR_BAD_REQUEST","status":404},"msg":"ICC-Rest has not returned user from Slack Id"}' escaped msg: '{"level":40,"time":1741977039970,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"message":"Request failed with status code 404","name":"AxiosError","config":{"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false},"transformRequest":[null],"transformResponse":[null],"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"env":{},"headers":{"Accept":"application/json, text/plain, */*","Authorization":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4","User-Agent":"axios/0.27.2"},"method":"get","url":"https://icc-rest-production.herokuapp.com/api/v1/users/slack/U02Q288NF7W"},"code":"ERR_BAD_REQUEST","status":404},"msg":"ICC-Rest has not returned user from Slack Id"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:30:39.970995+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":40,"time":1741977039970,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","err":{"message":"Request failed with status code 404","name":"AxiosError","config":{"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false},"transformRequest":[null],"transformResponse":[null],"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"env":{},"headers":{"Accept":"application/json, text/plain, */*","Authorization":"Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4","User-Agent":"axios/0.27.2"},"method":"get","url":"https://icc-rest-production.herokuapp.com/api/v1/users/slack/U02Q288NF7W"},"code":"ERR_BAD_REQUEST","status":404},"msg":"ICC-Rest has not returned user from Slack Id"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "3", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d5695863-ea7b-4a66-bdd1-7cf430432462", "x-request-start": "1741977040250" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 40, "time": 1741977039970, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "message": "Request failed with status code 404", "name": "AxiosError", "config": { "transitional": { "silentJSONParsing": true, "forcedJSONParsing": true, "clarifyTimeoutError": false }, "transformRequest": [ null ], "transformResponse": [ null ], "timeout": 0, "xsrfCookieName": "XSRF-TOKEN", "xsrfHeaderName": "X-XSRF-TOKEN", "maxContentLength": -1, "maxBodyLength": -1, "env": { }, "headers": { "Accept": "application\/json, text\/plain, *\/*", "Authorization": "Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4", "User-Agent": "axios\/0.27.2" }, "method": "get", "url": "https:\/\/icc-rest-production.herokuapp.com\/api\/v1\/users\/slack\/U02Q288NF7W" }, "code": "ERR_BAD_REQUEST", "status": 404 }, "msg": "ICC-Rest has not returned user from Slack Id" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:30:39.970995+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 40, "time": 1741977039970, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "err": { "message": "Request failed with status code 404", "name": "AxiosError", "config": { "transitional": { "silentJSONParsing": true, "forcedJSONParsing": true, "clarifyTimeoutError": false }, "transformRequest": [ null ], "transformResponse": [ null ], "timeout": 0, "xsrfCookieName": "XSRF-TOKEN", "xsrfHeaderName": "X-XSRF-TOKEN", "maxContentLength": -1, "maxBodyLength": -1, "env": { }, "headers": { "Accept": "application\/json, text\/plain, *\/*", "Authorization": "Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiaWNjLXJlcG9ydGluZy11c2VyIiwiZW1haWwiOiJpY2NAcmVwb3J0aW5nLmFwcCIsImlzU3lzdGVtVXNlciI6dHJ1ZSwiaWF0IjoxNzQxODkwMTg2LCJhdWQiOiJpY2MtcmVzdC1hcGkiLCJpc3MiOiJpY2MtcmVwb3J0aW5nIn0.sOfzFgaJPt6bK4xjrdCpuE-buFDJW2G9Ck6W6EOOQj4", "User-Agent": "axios\/0.27.2" }, "method": "get", "url": "https:\/\/icc-rest-production.herokuapp.com\/api\/v1\/users\/slack\/U02Q288NF7W" }, "code": "ERR_BAD_REQUEST", "status": 404 }, "msg": "ICC-Rest has not returned user from Slack Id" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:30:40', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741977040069,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages internalSlackMessages for docId ZAVAAA6WB30 - [{\"date\":\"1741944836.910709\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944837.200109\",\"message\":\"set the channel topic: :icc-sev4: Sev4 | Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944837.455559\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944838.913459\",\"message\":\" has joined the channel\",\"username\":\"Gulshankumar Shrawankumar Arora\",\"replies\":[]},{\"date\":\"1741944839.360319\",\"message\":\" has joined the channel\",\"username\":\"Alexis Flores Ortega\",\"replies\":[]},{\"date\":\"1741944839.454959\",\"message\":\" has joined the channel\",\"username\":\"Anirban Banerjee\",\"replies\":[]},{\"date\":\"1741944839.544799\",\"message\":\" has joined the channel\",\"username\":\"Chaitanya Venkata Vura\",\"replies\":[]},{\"date\":\"1741944839.692389\",\"message\":\" has joined the channel\",\"username\":\"Hariprasad Challa\",\"replies\":[]},{\"date\":\"1741944839.790309\",\"message\":\" has joined the channel\",\"username\":\"Padmini Velidi\",\"replies\":[]},{\"date\":\"1741944839.882059\",\"message\":\" has joined the channel\",\"username\":\"Rodrigo Carvalho\",\"replies\":[]},{\"date\":\"1741944839.981009\",\"message\":\" has joined the channel\",\"username\":\"Srinivas Madvadas\",\"replies\":[]},{\"date\":\"1741944840.138959\",\"message\":\"<@WKS74NNAW> has joined the channel\",\"username\":\"Tejashwar Reddy Kuppuri\",\"replies\":[]},{\"date\":\"1741944840.247009\",\"message\":\"<@W018X8CG0LV> has joined the channel\",\"username\":\"Thomas Blanchard\",\"replies\":[]},{\"date\":\"1741944840.350029\",\"message\":\"<@WQN8U4JU9> has joined the channel\",\"username\":\"Tim Barton\",\"replies\":[]},{\"date\":\"1741944840.440219\",\"message\":\"<@WFB89UW03> has joined the channel\",\"username\":\"Vamsi Vemula\",\"replies\":[]},{\"date\":\"1741944840.539779\",\"message\":\"<@W01BDPRGLDT> has joined the channel\",\"username\":\"Victor Orlov\",\"replies\":[]},{\"date\":\"1741944840.639889\",\"message\":\"<@WEDP05Y66> has joined the channel\",\"username\":\"Christo Tonev\",\"replies\":[]},{\"date\":\"1741944840.729189\",\"message\":\"<@WEXN1RRT8> has joined the channel\",\"username\":\"Tyler Sharp\",\"replies\":[]},{\"date\":\"1741944840.826159\",\"message\":\" has joined the channel\",\"username\":\"Aravindh Kannan\",\"replies\":[]},{\"date\":\"1741944840.919029\",\"message\":\" has joined the channel\",\"username\":\"Venkatesh Macha\",\"replies\":[]},{\"date\":\"1741944841.106559\",\"message\":\" has joined the channel\",\"username\":\"Diptiman Adak\",\"replies\":[]},{\"date\":\"1741944841.209699\",\"message\":\" has joined the channel\",\"username\":\"Yogesh Sawant\",\"replies\":[]},{\"date\":\"1741944844.071299\",\"message\":\"has renamed the channel from \\\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\\\" to \\\"icc-73018038\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944886.230439\",\"message\":\" please ignore this ICC channel as I have created this to request PCSKDeveloper access to provide evidence for vault access for RCG TPM SOC audit.\",\"username\":\"Gulshankumar Shrawankumar Arora\",\"replies\":[]},{\"date\":\"1741944889.047399\",\"message\":\" updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944889.063419\",\"message\":\" just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741976955.874839\",\"message\":\" resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741976958.096219\",\"message\":\"_Before proceeding with the incident closure, please take a minute to review the resolving details. Update the details if they do not appear to be correct:_\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741977037.973949\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]"}' escaped msg: '{"level":20,"time":1741977040069,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages internalSlackMessages for docId ZAVAAA6WB30 - [{\"date\":\"1741944836.910709\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944837.200109\",\"message\":\"set the channel topic: :icc-sev4: Sev4 | Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944837.455559\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944838.913459\",\"message\":\" has joined the channel\",\"username\":\"Gulshankumar Shrawankumar Arora\",\"replies\":[]},{\"date\":\"1741944839.360319\",\"message\":\" has joined the channel\",\"username\":\"Alexis Flores Ortega\",\"replies\":[]},{\"date\":\"1741944839.454959\",\"message\":\" has joined the channel\",\"username\":\"Anirban Banerjee\",\"replies\":[]},{\"date\":\"1741944839.544799\",\"message\":\" has joined the channel\",\"username\":\"Chaitanya Venkata Vura\",\"replies\":[]},{\"date\":\"1741944839.692389\",\"message\":\" has joined the channel\",\"username\":\"Hariprasad Challa\",\"replies\":[]},{\"date\":\"1741944839.790309\",\"message\":\" has joined the channel\",\"username\":\"Padmini Velidi\",\"replies\":[]},{\"date\":\"1741944839.882059\",\"message\":\" has joined the channel\",\"username\":\"Rodrigo Carvalho\",\"replies\":[]},{\"date\":\"1741944839.981009\",\"message\":\" has joined the channel\",\"username\":\"Srinivas Madvadas\",\"replies\":[]},{\"date\":\"1741944840.138959\",\"message\":\"<@WKS74NNAW> has joined the channel\",\"username\":\"Tejashwar Reddy Kuppuri\",\"replies\":[]},{\"date\":\"1741944840.247009\",\"message\":\"<@W018X8CG0LV> has joined the channel\",\"username\":\"Thomas Blanchard\",\"replies\":[]},{\"date\":\"1741944840.350029\",\"message\":\"<@WQN8U4JU9> has joined the channel\",\"username\":\"Tim Barton\",\"replies\":[]},{\"date\":\"1741944840.440219\",\"message\":\"<@WFB89UW03> has joined the channel\",\"username\":\"Vamsi Vemula\",\"replies\":[]},{\"date\":\"1741944840.539779\",\"message\":\"<@W01BDPRGLDT> has joined the channel\",\"username\":\"Victor Orlov\",\"replies\":[]},{\"date\":\"1741944840.639889\",\"message\":\"<@WEDP05Y66> has joined the channel\",\"username\":\"Christo Tonev\",\"replies\":[]},{\"date\":\"1741944840.729189\",\"message\":\"<@WEXN1RRT8> has joined the channel\",\"username\":\"Tyler Sharp\",\"replies\":[]},{\"date\":\"1741944840.826159\",\"message\":\" has joined the channel\",\"username\":\"Aravindh Kannan\",\"replies\":[]},{\"date\":\"1741944840.919029\",\"message\":\" has joined the channel\",\"username\":\"Venkatesh Macha\",\"replies\":[]},{\"date\":\"1741944841.106559\",\"message\":\" has joined the channel\",\"username\":\"Diptiman Adak\",\"replies\":[]},{\"date\":\"1741944841.209699\",\"message\":\" has joined the channel\",\"username\":\"Yogesh Sawant\",\"replies\":[]},{\"date\":\"1741944844.071299\",\"message\":\"has renamed the channel from \\\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\\\" to \\\"icc-73018038\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944886.230439\",\"message\":\" please ignore this ICC channel as I have created this to request PCSKDeveloper access to provide evidence for vault access for RCG TPM SOC audit.\",\"username\":\"Gulshankumar Shrawankumar Arora\",\"replies\":[]},{\"date\":\"1741944889.047399\",\"message\":\" updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944889.063419\",\"message\":\" just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741976955.874839\",\"message\":\" resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741976958.096219\",\"message\":\"_Before proceeding with the incident closure, please take a minute to review the resolving details. Update the details if they do not appear to be correct:_\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741977037.973949\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:30:40.070072+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741977040069,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"exportSlackMessages internalSlackMessages for docId ZAVAAA6WB30 - [{\"date\":\"1741944836.910709\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944837.200109\",\"message\":\"set the channel topic: :icc-sev4: Sev4 | Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944837.455559\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944838.913459\",\"message\":\" has joined the channel\",\"username\":\"Gulshankumar Shrawankumar Arora\",\"replies\":[]},{\"date\":\"1741944839.360319\",\"message\":\" has joined the channel\",\"username\":\"Alexis Flores Ortega\",\"replies\":[]},{\"date\":\"1741944839.454959\",\"message\":\" has joined the channel\",\"username\":\"Anirban Banerjee\",\"replies\":[]},{\"date\":\"1741944839.544799\",\"message\":\" has joined the channel\",\"username\":\"Chaitanya Venkata Vura\",\"replies\":[]},{\"date\":\"1741944839.692389\",\"message\":\" has joined the channel\",\"username\":\"Hariprasad Challa\",\"replies\":[]},{\"date\":\"1741944839.790309\",\"message\":\" has joined the channel\",\"username\":\"Padmini Velidi\",\"replies\":[]},{\"date\":\"1741944839.882059\",\"message\":\" has joined the channel\",\"username\":\"Rodrigo Carvalho\",\"replies\":[]},{\"date\":\"1741944839.981009\",\"message\":\" has joined the channel\",\"username\":\"Srinivas Madvadas\",\"replies\":[]},{\"date\":\"1741944840.138959\",\"message\":\"<@WKS74NNAW> has joined the channel\",\"username\":\"Tejashwar Reddy Kuppuri\",\"replies\":[]},{\"date\":\"1741944840.247009\",\"message\":\"<@W018X8CG0LV> has joined the channel\",\"username\":\"Thomas Blanchard\",\"replies\":[]},{\"date\":\"1741944840.350029\",\"message\":\"<@WQN8U4JU9> has joined the channel\",\"username\":\"Tim Barton\",\"replies\":[]},{\"date\":\"1741944840.440219\",\"message\":\"<@WFB89UW03> has joined the channel\",\"username\":\"Vamsi Vemula\",\"replies\":[]},{\"date\":\"1741944840.539779\",\"message\":\"<@W01BDPRGLDT> has joined the channel\",\"username\":\"Victor Orlov\",\"replies\":[]},{\"date\":\"1741944840.639889\",\"message\":\"<@WEDP05Y66> has joined the channel\",\"username\":\"Christo Tonev\",\"replies\":[]},{\"date\":\"1741944840.729189\",\"message\":\"<@WEXN1RRT8> has joined the channel\",\"username\":\"Tyler Sharp\",\"replies\":[]},{\"date\":\"1741944840.826159\",\"message\":\" has joined the channel\",\"username\":\"Aravindh Kannan\",\"replies\":[]},{\"date\":\"1741944840.919029\",\"message\":\" has joined the channel\",\"username\":\"Venkatesh Macha\",\"replies\":[]},{\"date\":\"1741944841.106559\",\"message\":\" has joined the channel\",\"username\":\"Diptiman Adak\",\"replies\":[]},{\"date\":\"1741944841.209699\",\"message\":\" has joined the channel\",\"username\":\"Yogesh Sawant\",\"replies\":[]},{\"date\":\"1741944844.071299\",\"message\":\"has renamed the channel from \\\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\\\" to \\\"icc-73018038\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944886.230439\",\"message\":\" please ignore this ICC channel as I have created this to request PCSKDeveloper access to provide evidence for vault access for RCG TPM SOC audit.\",\"username\":\"Gulshankumar Shrawankumar Arora\",\"replies\":[]},{\"date\":\"1741944889.047399\",\"message\":\" updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944889.063419\",\"message\":\" just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741976955.874839\",\"message\":\" resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741976958.096219\",\"message\":\"_Before proceeding with the incident closure, please take a minute to review the resolving details. Update the details if they do not appear to be correct:_\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741977037.973949\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "3", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d5695863-ea7b-4a66-bdd1-7cf430432462", "x-request-start": "1741977040250" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741977040069, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "exportSlackMessages internalSlackMessages for docId ZAVAAA6WB30 - [{\"date\":\"1741944836.910709\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944837.200109\",\"message\":\"set the channel topic: :icc-sev4: Sev4 | Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944837.455559\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944838.913459\",\"message\":\" has joined the channel\",\"username\":\"Gulshankumar Shrawankumar Arora\",\"replies\":[]},{\"date\":\"1741944839.360319\",\"message\":\" has joined the channel\",\"username\":\"Alexis Flores Ortega\",\"replies\":[]},{\"date\":\"1741944839.454959\",\"message\":\" has joined the channel\",\"username\":\"Anirban Banerjee\",\"replies\":[]},{\"date\":\"1741944839.544799\",\"message\":\" has joined the channel\",\"username\":\"Chaitanya Venkata Vura\",\"replies\":[]},{\"date\":\"1741944839.692389\",\"message\":\" has joined the channel\",\"username\":\"Hariprasad Challa\",\"replies\":[]},{\"date\":\"1741944839.790309\",\"message\":\" has joined the channel\",\"username\":\"Padmini Velidi\",\"replies\":[]},{\"date\":\"1741944839.882059\",\"message\":\" has joined the channel\",\"username\":\"Rodrigo Carvalho\",\"replies\":[]},{\"date\":\"1741944839.981009\",\"message\":\" has joined the channel\",\"username\":\"Srinivas Madvadas\",\"replies\":[]},{\"date\":\"1741944840.138959\",\"message\":\"<@WKS74NNAW> has joined the channel\",\"username\":\"Tejashwar Reddy Kuppuri\",\"replies\":[]},{\"date\":\"1741944840.247009\",\"message\":\"<@W018X8CG0LV> has joined the channel\",\"username\":\"Thomas Blanchard\",\"replies\":[]},{\"date\":\"1741944840.350029\",\"message\":\"<@WQN8U4JU9> has joined the channel\",\"username\":\"Tim Barton\",\"replies\":[]},{\"date\":\"1741944840.440219\",\"message\":\"<@WFB89UW03> has joined the channel\",\"username\":\"Vamsi Vemula\",\"replies\":[]},{\"date\":\"1741944840.539779\",\"message\":\"<@W01BDPRGLDT> has joined the channel\",\"username\":\"Victor Orlov\",\"replies\":[]},{\"date\":\"1741944840.639889\",\"message\":\"<@WEDP05Y66> has joined the channel\",\"username\":\"Christo Tonev\",\"replies\":[]},{\"date\":\"1741944840.729189\",\"message\":\"<@WEXN1RRT8> has joined the channel\",\"username\":\"Tyler Sharp\",\"replies\":[]},{\"date\":\"1741944840.826159\",\"message\":\" has joined the channel\",\"username\":\"Aravindh Kannan\",\"replies\":[]},{\"date\":\"1741944840.919029\",\"message\":\" has joined the channel\",\"username\":\"Venkatesh Macha\",\"replies\":[]},{\"date\":\"1741944841.106559\",\"message\":\" has joined the channel\",\"username\":\"Diptiman Adak\",\"replies\":[]},{\"date\":\"1741944841.209699\",\"message\":\" has joined the channel\",\"username\":\"Yogesh Sawant\",\"replies\":[]},{\"date\":\"1741944844.071299\",\"message\":\"has renamed the channel from \\\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\\\" to \\\"icc-73018038\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944886.230439\",\"message\":\" please ignore this ICC channel as I have created this to request PCSKDeveloper access to provide evidence for vault access for RCG TPM SOC audit.\",\"username\":\"Gulshankumar Shrawankumar Arora\",\"replies\":[]},{\"date\":\"1741944889.047399\",\"message\":\" updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944889.063419\",\"message\":\" just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741976955.874839\",\"message\":\" resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741976958.096219\",\"message\":\"_Before proceeding with the incident closure, please take a minute to review the resolving details. Update the details if they do not appear to be correct:_\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741977037.973949\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:30:40.070072+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741977040069, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "exportSlackMessages internalSlackMessages for docId ZAVAAA6WB30 - [{\"date\":\"1741944836.910709\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944837.200109\",\"message\":\"set the channel topic: :icc-sev4: Sev4 | Requesting PCSKDeveloper Access to provide Evidence for SOC Audit\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944837.455559\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944838.913459\",\"message\":\" has joined the channel\",\"username\":\"Gulshankumar Shrawankumar Arora\",\"replies\":[]},{\"date\":\"1741944839.360319\",\"message\":\" has joined the channel\",\"username\":\"Alexis Flores Ortega\",\"replies\":[]},{\"date\":\"1741944839.454959\",\"message\":\" has joined the channel\",\"username\":\"Anirban Banerjee\",\"replies\":[]},{\"date\":\"1741944839.544799\",\"message\":\" has joined the channel\",\"username\":\"Chaitanya Venkata Vura\",\"replies\":[]},{\"date\":\"1741944839.692389\",\"message\":\" has joined the channel\",\"username\":\"Hariprasad Challa\",\"replies\":[]},{\"date\":\"1741944839.790309\",\"message\":\" has joined the channel\",\"username\":\"Padmini Velidi\",\"replies\":[]},{\"date\":\"1741944839.882059\",\"message\":\" has joined the channel\",\"username\":\"Rodrigo Carvalho\",\"replies\":[]},{\"date\":\"1741944839.981009\",\"message\":\" has joined the channel\",\"username\":\"Srinivas Madvadas\",\"replies\":[]},{\"date\":\"1741944840.138959\",\"message\":\"<@WKS74NNAW> has joined the channel\",\"username\":\"Tejashwar Reddy Kuppuri\",\"replies\":[]},{\"date\":\"1741944840.247009\",\"message\":\"<@W018X8CG0LV> has joined the channel\",\"username\":\"Thomas Blanchard\",\"replies\":[]},{\"date\":\"1741944840.350029\",\"message\":\"<@WQN8U4JU9> has joined the channel\",\"username\":\"Tim Barton\",\"replies\":[]},{\"date\":\"1741944840.440219\",\"message\":\"<@WFB89UW03> has joined the channel\",\"username\":\"Vamsi Vemula\",\"replies\":[]},{\"date\":\"1741944840.539779\",\"message\":\"<@W01BDPRGLDT> has joined the channel\",\"username\":\"Victor Orlov\",\"replies\":[]},{\"date\":\"1741944840.639889\",\"message\":\"<@WEDP05Y66> has joined the channel\",\"username\":\"Christo Tonev\",\"replies\":[]},{\"date\":\"1741944840.729189\",\"message\":\"<@WEXN1RRT8> has joined the channel\",\"username\":\"Tyler Sharp\",\"replies\":[]},{\"date\":\"1741944840.826159\",\"message\":\" has joined the channel\",\"username\":\"Aravindh Kannan\",\"replies\":[]},{\"date\":\"1741944840.919029\",\"message\":\" has joined the channel\",\"username\":\"Venkatesh Macha\",\"replies\":[]},{\"date\":\"1741944841.106559\",\"message\":\" has joined the channel\",\"username\":\"Diptiman Adak\",\"replies\":[]},{\"date\":\"1741944841.209699\",\"message\":\" has joined the channel\",\"username\":\"Yogesh Sawant\",\"replies\":[]},{\"date\":\"1741944844.071299\",\"message\":\"has renamed the channel from \\\"icc-c4404702-786a-4147-bb53-d8e51e848b2e\\\" to \\\"icc-73018038\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944886.230439\",\"message\":\" please ignore this ICC channel as I have created this to request PCSKDeveloper access to provide evidence for vault access for RCG TPM SOC audit.\",\"username\":\"Gulshankumar Shrawankumar Arora\",\"replies\":[]},{\"date\":\"1741944889.047399\",\"message\":\" updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741944889.063419\",\"message\":\" just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741976955.874839\",\"message\":\" resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741976958.096219\",\"message\":\"_Before proceeding with the incident closure, please take a minute to review the resolving details. Update the details if they do not appear to be correct:_\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741977037.973949\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:31:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741977095685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772037632,\"uptime\":1796824.16,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22121930,\"nice\":14030,\"sys\":2914610,\"idle\":1767402770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22141940,\"nice\":13850,\"sys\":2923010,\"idle\":1767102490,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29852,\"num\":121,\"sum\":59972}}}"}' escaped msg: '{"level":20,"time":1741977095685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772037632,\"uptime\":1796824.16,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22121930,\"nice\":14030,\"sys\":2914610,\"idle\":1767402770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22141940,\"nice\":13850,\"sys\":2923010,\"idle\":1767102490,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29852,\"num\":121,\"sum\":59972}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:31:35.685539+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741977095685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772037632,\"uptime\":1796824.16,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22121930,\"nice\":14030,\"sys\":2914610,\"idle\":1767402770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22141940,\"nice\":13850,\"sys\":2923010,\"idle\":1767102490,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29852,\"num\":121,\"sum\":59972}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "98c51583-dfa9-465f-a3fe-489cc6570c5d", "x-request-start": "1741977096098" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741977095685, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772037632,\"uptime\":1796824.16,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22121930,\"nice\":14030,\"sys\":2914610,\"idle\":1767402770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22141940,\"nice\":13850,\"sys\":2923010,\"idle\":1767102490,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29852,\"num\":121,\"sum\":59972}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:31:35.685539+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741977095685, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772037632,\"uptime\":1796824.16,\"totalMem\":4018159616,\"loadavg\":[0.06,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22121930,\"nice\":14030,\"sys\":2914610,\"idle\":1767402770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22141940,\"nice\":13850,\"sys\":2923010,\"idle\":1767102490,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29852,\"num\":121,\"sum\":59972}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:31:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741977095685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741977095685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:31:35.685623+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741977095685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "98c51583-dfa9-465f-a3fe-489cc6570c5d", "x-request-start": "1741977096098" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741977095685, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:31:35.685623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741977095685, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:32:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741977155685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772094976,\"uptime\":1796884.16,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22122310,\"nice\":14030,\"sys\":2914690,\"idle\":1767462170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142360,\"nice\":13850,\"sys\":2923080,\"idle\":1767161760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30005,\"num\":8,\"sum\":59998}}}"}' escaped msg: '{"level":20,"time":1741977155685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772094976,\"uptime\":1796884.16,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22122310,\"nice\":14030,\"sys\":2914690,\"idle\":1767462170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142360,\"nice\":13850,\"sys\":2923080,\"idle\":1767161760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30005,\"num\":8,\"sum\":59998}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:32:35.685581+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741977155685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772094976,\"uptime\":1796884.16,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22122310,\"nice\":14030,\"sys\":2914690,\"idle\":1767462170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142360,\"nice\":13850,\"sys\":2923080,\"idle\":1767161760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30005,\"num\":8,\"sum\":59998}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7442ca42-efef-4c26-9ccd-d4ac46ad1787", "x-request-start": "1741977156091" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741977155685, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772094976,\"uptime\":1796884.16,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22122310,\"nice\":14030,\"sys\":2914690,\"idle\":1767462170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142360,\"nice\":13850,\"sys\":2923080,\"idle\":1767161760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30005,\"num\":8,\"sum\":59998}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:32:35.685581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741977155685, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772094976,\"uptime\":1796884.16,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22122310,\"nice\":14030,\"sys\":2914690,\"idle\":1767462170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142360,\"nice\":13850,\"sys\":2923080,\"idle\":1767161760,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30005,\"num\":8,\"sum\":59998}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:32:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741977155685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741977155685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:32:35.685602+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741977155685,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7442ca42-efef-4c26-9ccd-d4ac46ad1787", "x-request-start": "1741977156091" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741977155685, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:32:35.685602+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741977155685, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:34:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741977275745,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771697664,\"uptime\":1797004.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123460,\"nice\":14030,\"sys\":2914820,\"idle\":1767580900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22143390,\"nice\":13850,\"sys\":2923190,\"idle\":1767280410,\"irq\":0}}],\"eventLoopStats\":{\"min\":145,\"max\":30027,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741977275745,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771697664,\"uptime\":1797004.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123460,\"nice\":14030,\"sys\":2914820,\"idle\":1767580900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22143390,\"nice\":13850,\"sys\":2923190,\"idle\":1767280410,\"irq\":0}}],\"eventLoopStats\":{\"min\":145,\"max\":30027,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:34:35.745571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741977275745,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771697664,\"uptime\":1797004.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123460,\"nice\":14030,\"sys\":2914820,\"idle\":1767580900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22143390,\"nice\":13850,\"sys\":2923190,\"idle\":1767280410,\"irq\":0}}],\"eventLoopStats\":{\"min\":145,\"max\":30027,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "87ff5aa6-30f2-4527-9f50-64b493f25c4c", "x-request-start": "1741977276187" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741977275745, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771697664,\"uptime\":1797004.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123460,\"nice\":14030,\"sys\":2914820,\"idle\":1767580900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22143390,\"nice\":13850,\"sys\":2923190,\"idle\":1767280410,\"irq\":0}}],\"eventLoopStats\":{\"min\":145,\"max\":30027,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:34:35.745571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741977275745, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771697664,\"uptime\":1797004.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22123460,\"nice\":14030,\"sys\":2914820,\"idle\":1767580900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22143390,\"nice\":13850,\"sys\":2923190,\"idle\":1767280410,\"irq\":0}}],\"eventLoopStats\":{\"min\":145,\"max\":30027,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:34:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741977275745,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741977275745,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:34:35.745596+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741977275745,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "87ff5aa6-30f2-4527-9f50-64b493f25c4c", "x-request-start": "1741977276187" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741977275745, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:34:35.745596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741977275745, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:37:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741977455777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769993728,\"uptime\":1797184.25,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22124960,\"nice\":14030,\"sys\":2915080,\"idle\":1767758910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22144980,\"nice\":13850,\"sys\":2923380,\"idle\":1767458160,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":15,\"sum\":60000}}}"}' escaped msg: '{"level":20,"time":1741977455777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769993728,\"uptime\":1797184.25,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22124960,\"nice\":14030,\"sys\":2915080,\"idle\":1767758910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22144980,\"nice\":13850,\"sys\":2923380,\"idle\":1767458160,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":15,\"sum\":60000}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:37:35.777548+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741977455777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769993728,\"uptime\":1797184.25,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22124960,\"nice\":14030,\"sys\":2915080,\"idle\":1767758910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22144980,\"nice\":13850,\"sys\":2923380,\"idle\":1767458160,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":15,\"sum\":60000}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f2ddf9a-735b-42af-bab9-3ef7c3f91a67", "x-request-start": "1741977456191" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741977455777, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769993728,\"uptime\":1797184.25,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22124960,\"nice\":14030,\"sys\":2915080,\"idle\":1767758910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22144980,\"nice\":13850,\"sys\":2923380,\"idle\":1767458160,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":15,\"sum\":60000}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:37:35.777548+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741977455777, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2769993728,\"uptime\":1797184.25,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22124960,\"nice\":14030,\"sys\":2915080,\"idle\":1767758910,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22144980,\"nice\":13850,\"sys\":2923380,\"idle\":1767458160,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":15,\"sum\":60000}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:37:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741977455777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741977455777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:37:35.777697+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741977455777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9f2ddf9a-735b-42af-bab9-3ef7c3f91a67", "x-request-start": "1741977456191" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741977455777, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:37:35.777697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741977455777, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:45:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741977935945,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2768842752,\"uptime\":1797664.42,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129130,\"nice\":14030,\"sys\":2915630,\"idle\":1768233510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22148780,\"nice\":13850,\"sys\":2923940,\"idle\":1767932960,\"irq\":0}}],\"eventLoopStats\":{\"min\":196,\"max\":30028,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741977935945,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2768842752,\"uptime\":1797664.42,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129130,\"nice\":14030,\"sys\":2915630,\"idle\":1768233510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22148780,\"nice\":13850,\"sys\":2923940,\"idle\":1767932960,\"irq\":0}}],\"eventLoopStats\":{\"min\":196,\"max\":30028,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:45:35.945556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741977935945,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2768842752,\"uptime\":1797664.42,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129130,\"nice\":14030,\"sys\":2915630,\"idle\":1768233510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22148780,\"nice\":13850,\"sys\":2923940,\"idle\":1767932960,\"irq\":0}}],\"eventLoopStats\":{\"min\":196,\"max\":30028,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e82a25a0-149f-4f3b-8269-5327d03cc057", "x-request-start": "1741977936377" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741977935945, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2768842752,\"uptime\":1797664.42,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129130,\"nice\":14030,\"sys\":2915630,\"idle\":1768233510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22148780,\"nice\":13850,\"sys\":2923940,\"idle\":1767932960,\"irq\":0}}],\"eventLoopStats\":{\"min\":196,\"max\":30028,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:45:35.945556+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741977935945, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2768842752,\"uptime\":1797664.42,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129130,\"nice\":14030,\"sys\":2915630,\"idle\":1768233510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22148780,\"nice\":13850,\"sys\":2923940,\"idle\":1767932960,\"irq\":0}}],\"eventLoopStats\":{\"min\":196,\"max\":30028,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:45:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741977935945,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741977935945,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:45:35.945616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741977935945,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e82a25a0-149f-4f3b-8269-5327d03cc057", "x-request-start": "1741977936377" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741977935945, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:45:35.945616+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741977935945, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:46:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741977995977,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2768846848,\"uptime\":1797724.45,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129760,\"nice\":14030,\"sys\":2915720,\"idle\":1768292770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22149190,\"nice\":13850,\"sys\":2923980,\"idle\":1767992380,\"irq\":0}}],\"eventLoopStats\":{\"min\":193,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741977995977,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2768846848,\"uptime\":1797724.45,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129760,\"nice\":14030,\"sys\":2915720,\"idle\":1768292770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22149190,\"nice\":13850,\"sys\":2923980,\"idle\":1767992380,\"irq\":0}}],\"eventLoopStats\":{\"min\":193,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:46:35.977563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741977995977,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2768846848,\"uptime\":1797724.45,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129760,\"nice\":14030,\"sys\":2915720,\"idle\":1768292770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22149190,\"nice\":13850,\"sys\":2923980,\"idle\":1767992380,\"irq\":0}}],\"eventLoopStats\":{\"min\":193,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b5f0a915-cd3c-4c96-a32e-b693f757c95f", "x-request-start": "1741977996413" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741977995977, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2768846848,\"uptime\":1797724.45,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129760,\"nice\":14030,\"sys\":2915720,\"idle\":1768292770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22149190,\"nice\":13850,\"sys\":2923980,\"idle\":1767992380,\"irq\":0}}],\"eventLoopStats\":{\"min\":193,\"max\":30030,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:46:35.977563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741977995977, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2768846848,\"uptime\":1797724.45,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22129760,\"nice\":14030,\"sys\":2915720,\"idle\":1768292770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22149190,\"nice\":13850,\"sys\":2923980,\"idle\":1767992380,\"irq\":0}}],\"eventLoopStats\":{\"min\":193,\"max\":30030,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:46:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741977995977,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741977995977,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:46:35.977612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741977995977,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b5f0a915-cd3c-4c96-a32e-b693f757c95f", "x-request-start": "1741977996413" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741977995977, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:46:35.977612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741977995977, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:48:35', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741978115997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2767478784,\"uptime\":1797844.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22130910,\"nice\":14030,\"sys\":2915810,\"idle\":1768411390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22149900,\"nice\":13850,\"sys\":2924100,\"idle\":1768111030,\"irq\":0}}],\"eventLoopStats\":{\"min\":223,\"max\":30029,\"num\":3,\"sum\":60017}}}"}' escaped msg: '{"level":20,"time":1741978115997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2767478784,\"uptime\":1797844.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22130910,\"nice\":14030,\"sys\":2915810,\"idle\":1768411390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22149900,\"nice\":13850,\"sys\":2924100,\"idle\":1768111030,\"irq\":0}}],\"eventLoopStats\":{\"min\":223,\"max\":30029,\"num\":3,\"sum\":60017}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:48:35.997568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741978115997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2767478784,\"uptime\":1797844.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22130910,\"nice\":14030,\"sys\":2915810,\"idle\":1768411390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22149900,\"nice\":13850,\"sys\":2924100,\"idle\":1768111030,\"irq\":0}}],\"eventLoopStats\":{\"min\":223,\"max\":30029,\"num\":3,\"sum\":60017}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7eab04de-d0a4-468b-8566-e9451e96bbba", "x-request-start": "1741978116443" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741978115997, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2767478784,\"uptime\":1797844.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22130910,\"nice\":14030,\"sys\":2915810,\"idle\":1768411390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22149900,\"nice\":13850,\"sys\":2924100,\"idle\":1768111030,\"irq\":0}}],\"eventLoopStats\":{\"min\":223,\"max\":30029,\"num\":3,\"sum\":60017}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:48:35.997568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741978115997, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2767478784,\"uptime\":1797844.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22130910,\"nice\":14030,\"sys\":2915810,\"idle\":1768411390,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22149900,\"nice\":13850,\"sys\":2924100,\"idle\":1768111030,\"irq\":0}}],\"eventLoopStats\":{\"min\":223,\"max\":30029,\"num\":3,\"sum\":60017}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:48:35', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741978115997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741978115997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:48:35.997613+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741978115997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7eab04de-d0a4-468b-8566-e9451e96bbba", "x-request-start": "1741978116443" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741978115997, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:48:35.997613+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741978115997, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:59:36', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741978776261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778554368,\"uptime\":1798504.74,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136210,\"nice\":14030,\"sys\":2916450,\"idle\":1769063700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22155380,\"nice\":13850,\"sys\":2924880,\"idle\":1768763400,\"irq\":0}}],\"eventLoopStats\":{\"min\":118,\"max\":30030,\"num\":3,\"sum\":60001}}}"}' escaped msg: '{"level":20,"time":1741978776261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778554368,\"uptime\":1798504.74,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136210,\"nice\":14030,\"sys\":2916450,\"idle\":1769063700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22155380,\"nice\":13850,\"sys\":2924880,\"idle\":1768763400,\"irq\":0}}],\"eventLoopStats\":{\"min\":118,\"max\":30030,\"num\":3,\"sum\":60001}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:59:36.261591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741978776261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778554368,\"uptime\":1798504.74,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136210,\"nice\":14030,\"sys\":2916450,\"idle\":1769063700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22155380,\"nice\":13850,\"sys\":2924880,\"idle\":1768763400,\"irq\":0}}],\"eventLoopStats\":{\"min\":118,\"max\":30030,\"num\":3,\"sum\":60001}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "cd5637eb-c2c4-435c-bb85-12bbcc6addd8", "x-request-start": "1741978776700" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741978776261, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778554368,\"uptime\":1798504.74,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136210,\"nice\":14030,\"sys\":2916450,\"idle\":1769063700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22155380,\"nice\":13850,\"sys\":2924880,\"idle\":1768763400,\"irq\":0}}],\"eventLoopStats\":{\"min\":118,\"max\":30030,\"num\":3,\"sum\":60001}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:59:36.261591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741978776261, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778554368,\"uptime\":1798504.74,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22136210,\"nice\":14030,\"sys\":2916450,\"idle\":1769063700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22155380,\"nice\":13850,\"sys\":2924880,\"idle\":1768763400,\"irq\":0}}],\"eventLoopStats\":{\"min\":118,\"max\":30030,\"num\":3,\"sum\":60001}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 18:59:36', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741978776261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741978776261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T18:59:36.261615+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741978776261,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "cd5637eb-c2c4-435c-bb85-12bbcc6addd8", "x-request-start": "1741978776700" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741978776261, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T18:59:36.261615+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741978776261, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:00:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741978806303,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741978806303,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:00:06.303863+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741978806303,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b80e022c-dd15-4ae4-a157-11ec87df1621", "x-request-start": "1741978806738" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741978806303, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:00:06.303863+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741978806303, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:00:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741978806305,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741978806305,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:00:06.305326+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741978806305,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b80e022c-dd15-4ae4-a157-11ec87df1621", "x-request-start": "1741978806738" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741978806305, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:00:06.305326+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741978806305, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:01:51', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:01:51.136588+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da61eb1-de11-4071-b75e-61f4b65a72f4", "x-request-start": "1741978911579" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:01:51.136588+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:01:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:01:51.126Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"bc65bc04-54e5-4001-b143-7bc3a33f8681\",\"sequenceNumber\":3}}"}' escaped msg: '{"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:01:51.126Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"bc65bc04-54e5-4001-b143-7bc3a33f8681\",\"sequenceNumber\":3}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:01:51.136622+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:01:51.126Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"bc65bc04-54e5-4001-b143-7bc3a33f8681\",\"sequenceNumber\":3}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da61eb1-de11-4071-b75e-61f4b65a72f4", "x-request-start": "1741978911579" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:01:51.126Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"bc65bc04-54e5-4001-b143-7bc3a33f8681\",\"sequenceNumber\":3}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:01:51.136622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:01:51.126Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"0d61057e-7f26-440e-b8a0-8cb12b31be97\",\"name\":\"IncidentCommunicationsOfficer\",\"displayName\":\"Incident Communications Officer\",\"user\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"9f9f1c82-098d-449f-a600-cba4c2d47176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"1d47bb19-9381-4f1c-8dba-f67a213e8e41\",\"email\":\"neil.curtis@salesforce.com\",\"active\":true,\"name\":\"Neil Curtis\",\"firstName\":\"Neil\",\"lastName\":\"Curtis\",\"profile\":\"icc standard user\",\"gusUserId\":\"005B0000003OAJLIA4\",\"slackUserId\":\"WAWUYKTGR\",\"createdBy\":\"neil.curtis@salesforce.com\",\"modifiedBy\":\"neil.curtis@salesforce.com\",\"createdAt\":\"2022-05-05T01:02:05.960Z\",\"modifiedAt\":\"2022-05-05T01:02:05.960Z\"},\"externalGusId\":null},{\"createdAt\":\"2025-03-14T18:03:17.388Z\",\"modifiedAt\":\"2025-03-14T18:03:17.388Z\",\"createdBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"modifiedBy\":{\"id\":\"4ed081e4-3e12-4a23-98c1-3db1d0f10796\",\"email\":\"mingrui.han@salesforce.com\",\"active\":true,\"name\":\"Ray Han\",\"firstName\":\"Ray\",\"lastName\":\"Han\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE0000046LaXYAU\",\"slackUserId\":\"U032ZGTU5K7\",\"createdBy\":\"mingrui.han@salesforce.com\",\"modifiedBy\":\"mingrui.han@salesforce.com\",\"createdAt\":\"2022-04-26T23:31:44.536Z\",\"modifiedAt\":\"2022-04-26T23:31:44.536Z\"},\"id\":\"c5729d9a-de08-4f2f-bdde-ed6a8b0c8e13\",\"name\":\"IncidentDocumentationOfficer\",\"displayName\":\"Incident Documentation Officer\",\"user\":{\"id\":\"bbecb79c-79cc-4e8c-a3ed-91ade49a879f\",\"email\":\"jinze.zhang@salesforce.com\",\"active\":true,\"name\":\"John Zhang\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000I74NuYAJ\",\"slackUserId\":\"U05RNBKJU8H\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-10-20T19:31:34.941Z\",\"modifiedAt\":\"2023-10-20T19:31:34.941Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"aag-incident-alerts@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"bc65bc04-54e5-4001-b143-7bc3a33f8681\",\"sequenceNumber\":3}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:01:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:01:51.136624+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da61eb1-de11-4071-b75e-61f4b65a72f4", "x-request-start": "1741978911579" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:01:51.136624+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:01:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:01:51.136627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da61eb1-de11-4071-b75e-61f4b65a72f4", "x-request-start": "1741978911579" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:01:51.136627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:01:51', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:01:51.136720+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da61eb1-de11-4071-b75e-61f4b65a72f4", "x-request-start": "1741978911579" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:01:51.136720+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:01:51', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741978901435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed"}' escaped msg: '{"level":30,"time":1741978901435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:01:51.136738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741978901435,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da61eb1-de11-4071-b75e-61f4b65a72f4", "x-request-start": "1741978911579" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741978901435, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:01:51.136738+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741978901435, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:01:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' escaped msg: '{"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:01:51.136739+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da61eb1-de11-4071-b75e-61f4b65a72f4", "x-request-start": "1741978911579" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:01:51.136739+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:01:51', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}' escaped msg: '{"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:01:51.136739+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "8", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da61eb1-de11-4071-b75e-61f4b65a72f4", "x-request-start": "1741978911579" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:01:51.136739+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:03:36', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741979016321,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777264128,\"uptime\":1798744.8,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22138110,\"nice\":14030,\"sys\":2916750,\"idle\":1769300890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22157370,\"nice\":13850,\"sys\":2925150,\"idle\":1769000620,\"irq\":0}}],\"eventLoopStats\":{\"min\":141,\"max\":30000,\"num\":3,\"sum\":60020}}}"}' escaped msg: '{"level":20,"time":1741979016321,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777264128,\"uptime\":1798744.8,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22138110,\"nice\":14030,\"sys\":2916750,\"idle\":1769300890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22157370,\"nice\":13850,\"sys\":2925150,\"idle\":1769000620,\"irq\":0}}],\"eventLoopStats\":{\"min\":141,\"max\":30000,\"num\":3,\"sum\":60020}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:03:36.321556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741979016321,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777264128,\"uptime\":1798744.8,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22138110,\"nice\":14030,\"sys\":2916750,\"idle\":1769300890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22157370,\"nice\":13850,\"sys\":2925150,\"idle\":1769000620,\"irq\":0}}],\"eventLoopStats\":{\"min\":141,\"max\":30000,\"num\":3,\"sum\":60020}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a4ac1da5-cf87-4cc8-a5eb-ef39cec70c70", "x-request-start": "1741979016759" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741979016321, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777264128,\"uptime\":1798744.8,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22138110,\"nice\":14030,\"sys\":2916750,\"idle\":1769300890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22157370,\"nice\":13850,\"sys\":2925150,\"idle\":1769000620,\"irq\":0}}],\"eventLoopStats\":{\"min\":141,\"max\":30000,\"num\":3,\"sum\":60020}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:03:36.321556+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741979016321, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777264128,\"uptime\":1798744.8,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22138110,\"nice\":14030,\"sys\":2916750,\"idle\":1769300890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22157370,\"nice\":13850,\"sys\":2925150,\"idle\":1769000620,\"irq\":0}}],\"eventLoopStats\":{\"min\":141,\"max\":30000,\"num\":3,\"sum\":60020}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:03:36', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741979016321,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741979016321,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:03:36.321683+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741979016321,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a4ac1da5-cf87-4cc8-a5eb-ef39cec70c70", "x-request-start": "1741979016759" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741979016321, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:03:36.321683+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741979016321, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:09:36', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741979376453,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777001984,\"uptime\":1799104.93,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22140830,\"nice\":14030,\"sys\":2917150,\"idle\":1769656960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22160210,\"nice\":13850,\"sys\":2925590,\"idle\":1769356350,\"irq\":0}}],\"eventLoopStats\":{\"min\":127,\"max\":30029,\"num\":3,\"sum\":60019}}}"}' escaped msg: '{"level":20,"time":1741979376453,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777001984,\"uptime\":1799104.93,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22140830,\"nice\":14030,\"sys\":2917150,\"idle\":1769656960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22160210,\"nice\":13850,\"sys\":2925590,\"idle\":1769356350,\"irq\":0}}],\"eventLoopStats\":{\"min\":127,\"max\":30029,\"num\":3,\"sum\":60019}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:09:36.453562+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741979376453,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777001984,\"uptime\":1799104.93,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22140830,\"nice\":14030,\"sys\":2917150,\"idle\":1769656960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22160210,\"nice\":13850,\"sys\":2925590,\"idle\":1769356350,\"irq\":0}}],\"eventLoopStats\":{\"min\":127,\"max\":30029,\"num\":3,\"sum\":60019}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7a130182-3f01-43e1-818b-02b285bc91fb", "x-request-start": "1741979376893" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741979376453, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777001984,\"uptime\":1799104.93,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22140830,\"nice\":14030,\"sys\":2917150,\"idle\":1769656960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22160210,\"nice\":13850,\"sys\":2925590,\"idle\":1769356350,\"irq\":0}}],\"eventLoopStats\":{\"min\":127,\"max\":30029,\"num\":3,\"sum\":60019}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:09:36.453562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741979376453, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777001984,\"uptime\":1799104.93,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22140830,\"nice\":14030,\"sys\":2917150,\"idle\":1769656960,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22160210,\"nice\":13850,\"sys\":2925590,\"idle\":1769356350,\"irq\":0}}],\"eventLoopStats\":{\"min\":127,\"max\":30029,\"num\":3,\"sum\":60019}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:09:36', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741979376453,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741979376453,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:09:36.453605+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741979376453,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7a130182-3f01-43e1-818b-02b285bc91fb", "x-request-start": "1741979376893" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741979376453, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:09:36.453605+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741979376453, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:12:36', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741979556529,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776854528,\"uptime\":1799285.01,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142330,\"nice\":14030,\"sys\":2917390,\"idle\":1769834980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22161690,\"nice\":13850,\"sys\":2925800,\"idle\":1769534390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29895,\"num\":14,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1741979556529,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776854528,\"uptime\":1799285.01,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142330,\"nice\":14030,\"sys\":2917390,\"idle\":1769834980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22161690,\"nice\":13850,\"sys\":2925800,\"idle\":1769534390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29895,\"num\":14,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:12:36.529591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741979556529,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776854528,\"uptime\":1799285.01,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142330,\"nice\":14030,\"sys\":2917390,\"idle\":1769834980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22161690,\"nice\":13850,\"sys\":2925800,\"idle\":1769534390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29895,\"num\":14,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f628c7f6-3b1e-41d9-a49f-403efd25cf18", "x-request-start": "1741979556958" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741979556529, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776854528,\"uptime\":1799285.01,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142330,\"nice\":14030,\"sys\":2917390,\"idle\":1769834980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22161690,\"nice\":13850,\"sys\":2925800,\"idle\":1769534390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29895,\"num\":14,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:12:36.529591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741979556529, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776854528,\"uptime\":1799285.01,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22142330,\"nice\":14030,\"sys\":2917390,\"idle\":1769834980,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22161690,\"nice\":13850,\"sys\":2925800,\"idle\":1769534390,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29895,\"num\":14,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:12:36', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741979556529,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741979556529,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:12:36.529612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741979556529,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f628c7f6-3b1e-41d9-a49f-403efd25cf18", "x-request-start": "1741979556958" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741979556529, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:12:36.529612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741979556529, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:15:36', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741979736581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776137728,\"uptime\":1799465.06,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22143920,\"nice\":14030,\"sys\":2917640,\"idle\":1770013010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162990,\"nice\":13850,\"sys\":2926030,\"idle\":1769712370,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30030,\"num\":3,\"sum\":60005}}}"}' escaped msg: '{"level":20,"time":1741979736581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776137728,\"uptime\":1799465.06,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22143920,\"nice\":14030,\"sys\":2917640,\"idle\":1770013010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162990,\"nice\":13850,\"sys\":2926030,\"idle\":1769712370,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30030,\"num\":3,\"sum\":60005}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:15:36.581562+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741979736581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776137728,\"uptime\":1799465.06,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22143920,\"nice\":14030,\"sys\":2917640,\"idle\":1770013010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162990,\"nice\":13850,\"sys\":2926030,\"idle\":1769712370,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30030,\"num\":3,\"sum\":60005}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a3da1ab7-c3f1-403e-a49e-8e11f3c7be3f", "x-request-start": "1741979737038" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741979736581, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776137728,\"uptime\":1799465.06,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22143920,\"nice\":14030,\"sys\":2917640,\"idle\":1770013010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162990,\"nice\":13850,\"sys\":2926030,\"idle\":1769712370,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30030,\"num\":3,\"sum\":60005}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:15:36.581562+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741979736581, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776137728,\"uptime\":1799465.06,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22143920,\"nice\":14030,\"sys\":2917640,\"idle\":1770013010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162990,\"nice\":13850,\"sys\":2926030,\"idle\":1769712370,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30030,\"num\":3,\"sum\":60005}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:15:36', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741979736581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741979736581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:15:36.581614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741979736581,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a3da1ab7-c3f1-403e-a49e-8e11f3c7be3f", "x-request-start": "1741979737038" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741979736581, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:15:36.581614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741979736581, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:20:36', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980036713,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775023616,\"uptime\":1799765.19,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22146780,\"nice\":14030,\"sys\":2918080,\"idle\":1770309470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22166080,\"nice\":13850,\"sys\":2926430,\"idle\":1770008620,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741980036713,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775023616,\"uptime\":1799765.19,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22146780,\"nice\":14030,\"sys\":2918080,\"idle\":1770309470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22166080,\"nice\":13850,\"sys\":2926430,\"idle\":1770008620,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:20:36.713558+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980036713,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775023616,\"uptime\":1799765.19,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22146780,\"nice\":14030,\"sys\":2918080,\"idle\":1770309470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22166080,\"nice\":13850,\"sys\":2926430,\"idle\":1770008620,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "cbc00e45-30cd-4e5f-84e1-7eada38816cb", "x-request-start": "1741980037146" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980036713, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775023616,\"uptime\":1799765.19,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22146780,\"nice\":14030,\"sys\":2918080,\"idle\":1770309470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22166080,\"nice\":13850,\"sys\":2926430,\"idle\":1770008620,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30030,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:20:36.713558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980036713, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775023616,\"uptime\":1799765.19,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22146780,\"nice\":14030,\"sys\":2918080,\"idle\":1770309470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22166080,\"nice\":13850,\"sys\":2926430,\"idle\":1770008620,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30030,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:20:36', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980036713,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741980036713,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:20:36.713614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980036713,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "cbc00e45-30cd-4e5f-84e1-7eada38816cb", "x-request-start": "1741980037146" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980036713, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:20:36.713614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980036713, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:23:36', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980216777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773897216,\"uptime\":1799945.25,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22147920,\"nice\":14030,\"sys\":2918240,\"idle\":1770487280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22167230,\"nice\":13850,\"sys\":2926600,\"idle\":1770186660,\"irq\":0}}],\"eventLoopStats\":{\"min\":68,\"max\":30030,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741980216777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773897216,\"uptime\":1799945.25,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22147920,\"nice\":14030,\"sys\":2918240,\"idle\":1770487280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22167230,\"nice\":13850,\"sys\":2926600,\"idle\":1770186660,\"irq\":0}}],\"eventLoopStats\":{\"min\":68,\"max\":30030,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:23:36.777580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980216777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773897216,\"uptime\":1799945.25,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22147920,\"nice\":14030,\"sys\":2918240,\"idle\":1770487280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22167230,\"nice\":13850,\"sys\":2926600,\"idle\":1770186660,\"irq\":0}}],\"eventLoopStats\":{\"min\":68,\"max\":30030,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "81b8ec9f-2327-46c7-966a-161ea3d627d5", "x-request-start": "1741980217202" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980216777, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773897216,\"uptime\":1799945.25,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22147920,\"nice\":14030,\"sys\":2918240,\"idle\":1770487280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22167230,\"nice\":13850,\"sys\":2926600,\"idle\":1770186660,\"irq\":0}}],\"eventLoopStats\":{\"min\":68,\"max\":30030,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:23:36.777580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980216777, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773897216,\"uptime\":1799945.25,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22147920,\"nice\":14030,\"sys\":2918240,\"idle\":1770487280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22167230,\"nice\":13850,\"sys\":2926600,\"idle\":1770186660,\"irq\":0}}],\"eventLoopStats\":{\"min\":68,\"max\":30030,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:23:36', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980216777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741980216777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:23:36.777639+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980216777,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "81b8ec9f-2327-46c7-966a-161ea3d627d5", "x-request-start": "1741980217202" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980216777, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:23:36.777639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980216777, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.102341+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.102341+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed"}' escaped msg: '{"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.102345+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741978911136,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.102345+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741978911136, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-internal-comms-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' escaped msg: '{"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.102345+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.102345+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.102474+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.102474+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.044Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"reminderId\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\",\"type\":\"team\"}}},\"client\":\"icc-rest\"}"}' escaped msg: '{"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.044Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"reminderId\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\",\"type\":\"team\"}}},\"client\":\"icc-rest\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.102478+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.044Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"reminderId\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\",\"type\":\"team\"}}},\"client\":\"icc-rest\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.044Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"reminderId\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\",\"type\":\"team\"}}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.102478+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.044Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"reminderId\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"message\":\"Team - {{team}}\\nCase - {{case}}\\nSeverity - {{severity}}\\nVoice Bridge - {{bridge}}\\nSlack Channel - {{slackChannel}}\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\",\"type\":\"team\"}}},\"client\":\"icc-rest\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' escaped msg: '{"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.102479+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.102479+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' escaped msg: '{"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.102544+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.102544+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.102621+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.102621+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - bullmq-job-completed"}' escaped msg: '{"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - bullmq-job-completed"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.102644+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - bullmq-job-completed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - bullmq-job-completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.102644+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - bullmq-job-completed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.102645+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type bullmq-job-completed is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.102645+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type bullmq-job-completed is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - bullmq-job-completed correctly routed"}' escaped msg: '{"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - bullmq-job-completed correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.102645+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428102,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - bullmq-job-completed correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - bullmq-job-completed correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.102645+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428102, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - bullmq-job-completed correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.287600+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.287600+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-request' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.278Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"ok\":true,\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}"}' escaped msg: '{"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.278Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"ok\":true,\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.287624+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.278Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"ok\":true,\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.278Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"ok\":true,\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.287624+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.278Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"ok\":true,\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"customMessage\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"incidentSubject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDescription\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\"},\"client\":\"icc-rule-engine\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' escaped msg: '{"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.287638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.287638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' escaped msg: '{"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.287640+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.287640+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.287738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.287738+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' escaped msg: '{"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.287739+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.287739+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-request"}' escaped msg: '{"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-request"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.287739+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-request"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-request" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.287739+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-request" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-page-request is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-page-request is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.287740+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-page-request is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "19", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "db01fb42-3a2a-4544-8fcc-a7f362a4543f", "x-request-start": "1741980428545" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-page-request is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.287740+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-page-request is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.489348+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.489348+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-scheduled-activity-executed' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}"}' escaped msg: '{"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.489351+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.489351+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.438Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\"},\"eventObj\":{\"type\":\"PAGE\",\"message\":\"Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"audience\":[{\"id\":\"PE21PIW\",\"name\":\"GovCloud SR Management\",\"status\":\"active\"}],\"offsetUnit\":\"m\",\"isRecurring\":false,\"offsetValue\":90,\"inheritedFromTeamConfig\":true,\"incidentId\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"additionalInfo\":{\"rule\":{\"name\":\"Sev2 Incident SR Management Page\"}},\"conditions\":{\"all\":[{\"fact\":\"severity\",\"value\":\"Sev2\",\"errors\":{},\"operator\":\"equal\"}]},\"id\":\"ef26a507-e654-4eb4-81e3-2b20f253f0cc\",\"slackChannelId\":\"C08HC7YFZ9V\"},\"client\":\"icc-rule-engine\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' escaped msg: '{"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.489357+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.489357+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' escaped msg: '{"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.489403+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.489403+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-scheduled-activity-executed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.489492+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.489492+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-request correctly routed"}' escaped msg: '{"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-request correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.489493+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428287,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-request correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-request correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.489493+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428287, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-request correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' escaped msg: '{"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.489493+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.489493+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-scheduled-activity-executed"}' escaped msg: '{"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-scheduled-activity-executed"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.489494+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-scheduled-activity-executed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-scheduled-activity-executed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.489494+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-scheduled-activity-executed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-scheduled-activity-executed is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-scheduled-activity-executed is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.673218+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-scheduled-activity-executed is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-scheduled-activity-executed is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.673218+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-scheduled-activity-executed is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-scheduled-activity-executed correctly routed"}' escaped msg: '{"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-scheduled-activity-executed correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.673220+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428489,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-scheduled-activity-executed correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-scheduled-activity-executed correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.673220+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428489, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event d9675aca-94e2-4634-b037-3245f2882d3f - icc-scheduled-activity-executed correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' escaped msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.673220+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.673220+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.673656+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.673656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-page-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}"}' escaped msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.673763+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https:\/\/api.pagerduty.com\/users\/P6WHS12\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/P1TX0MQ\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/P0T0PHE\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.673763+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https:\/\/api.pagerduty.com\/users\/P6WHS12\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https:\/\/api.pagerduty.com\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https:\/\/api.pagerduty.com\/escalation_policies\/P1TX0MQ\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/teams\/P0T0PHE\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/teams\/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https:\/\/api.pagerduty.com\/services\/PE21PIW\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"self\":\"https:\/\/api.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"html_url\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' escaped msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.673765+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.673765+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' escaped msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.673802+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.673802+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-page-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.673874+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.673874+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-response"}' escaped msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.674008+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.674008+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-page-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}' escaped msg: '{"level":30,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.674008+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event with type icc-page-response is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-page-response is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.674008+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event with type icc-page-response is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: d9675aca-94e2-4634-b037-3245f2882d3f - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: d9675aca-94e2-4634-b037-3245f2882d3f - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.674009+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: d9675aca-94e2-4634-b037-3245f2882d3f - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: d9675aca-94e2-4634-b037-3245f2882d3f - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.674009+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: d9675aca-94e2-4634-b037-3245f2882d3f - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId NBdAAAoCCFo and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,57,58,50,55,58,48,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T19:27:08.658Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZbYAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\n\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\\n\\\\nCase created by @Neil Curtis in #govbot\\\",\\\"detectedTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/owh-inkc-coi\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\\\",\\\"serviceId\\\":\\\"PE21PIW\\\",\\\"serviceName\\\":\\\"GovCloud SR Management\\\",\\\"serviceLink\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\",\\\"responderName\\\":\\\"Jessica Repp\\\",\\\"responderId\\\":\\\"P6WHS12\\\",\\\"responderLink\\\":\\\"https://salesforce.pagerduty.com/users/P6WHS12\\\",\\\"incidentNumber\\\":\\\"14012846\\\",\\\"incidentTitle\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: AAG Incident Response\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73029614\\\\nBridge URL: https://meet.google.com/owh-inkc-coi\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\\nAdditional Details: Team - AAG Incident Response\\\\nCase - 73029614\\\\nSeverity - Sev2\\\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\\\nSlack Channel - icc-73029614\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\",\\\"incidentLink\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T19:27:08.604Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14012846,\\\"title\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"description\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"created_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"updated_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"57179194007f4ee8ab667e6adafb227e\\\",\\\"service\\\":{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PE21PIW\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P6WHS12\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jessica Repp\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P6WHS12\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P6WHS12\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"ROLMUFKA87BY3UHW92FVR6R47N\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P1TX0MQ\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"GovCloud - Site Reliability Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0T0PHE\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/teams/P0T0PHE\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/teams/P0T0PHE\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PE21PIW\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T19:37:08Z\\\"},{\\\"type\\\":\\\"resolve\\\",\\\"at\\\":\\\"2025-03-15T19:27:08Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PE21PIW\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q1WC6U850SFEVX\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"self\\\":\\\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: AAG Incident Response\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73029614\\\\nBridge URL: https://meet.google.com/owh-inkc-coi\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\\nAdditional Details: Team - AAG Incident Response\\\\nCase - 73029614\\\\nSeverity - Sev2\\\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\\\nSlack Channel - icc-73029614\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\"}}},\\\"responderEmail\\\":\\\"jrepp@salesforce.com\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZb' escaped msg: '{"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId NBdAAAoCCFo and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,57,58,50,55,58,48,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T19:27:08.658Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZbYAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\n\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\\n\\\\nCase created by @Neil Curtis in #govbot\\\",\\\"detectedTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/owh-inkc-coi\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\\\",\\\"serviceId\\\":\\\"PE21PIW\\\",\\\"serviceName\\\":\\\"GovCloud SR Management\\\",\\\"serviceLink\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\",\\\"responderName\\\":\\\"Jessica Repp\\\",\\\"responderId\\\":\\\"P6WHS12\\\",\\\"responderLink\\\":\\\"https://salesforce.pagerduty.com/users/P6WHS12\\\",\\\"incidentNumber\\\":\\\"14012846\\\",\\\"incidentTitle\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: AAG Incident Response\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73029614\\\\nBridge URL: https://meet.google.com/owh-inkc-coi\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\\nAdditional Details: Team - AAG Incident Response\\\\nCase - 73029614\\\\nSeverity - Sev2\\\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\\\nSlack Channel - icc-73029614\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\",\\\"incidentLink\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T19:27:08.604Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14012846,\\\"title\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"description\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"created_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"updated_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"57179194007f4ee8ab667e6adafb227e\\\",\\\"service\\\":{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PE21PIW\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P6WHS12\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jessica Repp\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P6WHS12\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P6WHS12\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"ROLMUFKA87BY3UHW92FVR6R47N\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P1TX0MQ\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"GovCloud - Site Reliability Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0T0PHE\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/teams/P0T0PHE\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/teams/P0T0PHE\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PE21PIW\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T19:37:08Z\\\"},{\\\"type\\\":\\\"resolve\\\",\\\"at\\\":\\\"2025-03-15T19:27:08Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PE21PIW\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q1WC6U850SFEVX\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"self\\\":\\\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: AAG Incident Response\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73029614\\\\nBridge URL: https://meet.google.com/owh-inkc-coi\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\\nAdditional Details: Team - AAG Incident Response\\\\nCase - 73029614\\\\nSeverity - Sev2\\\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\\\nSlack Channel - icc-73029614\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\"}}},\\\"responderEmail\\\":\\\"jrepp@salesforce.com\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZb' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.675271+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Start routing Incident to CI for docId NBdAAAoCCFo and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,57,58,50,55,58,48,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,111,110,45,99,97,108,108]}}],\"key\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T19:27:08.658Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZbYAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\n\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\\n\\\\nCase created by @Neil Curtis in #govbot\\\",\\\"detectedTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/owh-inkc-coi\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\\\",\\\"serviceId\\\":\\\"PE21PIW\\\",\\\"serviceName\\\":\\\"GovCloud SR Management\\\",\\\"serviceLink\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\",\\\"responderName\\\":\\\"Jessica Repp\\\",\\\"responderId\\\":\\\"P6WHS12\\\",\\\"responderLink\\\":\\\"https://salesforce.pagerduty.com/users/P6WHS12\\\",\\\"incidentNumber\\\":\\\"14012846\\\",\\\"incidentTitle\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: AAG Incident Response\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73029614\\\\nBridge URL: https://meet.google.com/owh-inkc-coi\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\\nAdditional Details: Team - AAG Incident Response\\\\nCase - 73029614\\\\nSeverity - Sev2\\\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\\\nSlack Channel - icc-73029614\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\",\\\"incidentLink\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T19:27:08.604Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14012846,\\\"title\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"description\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"created_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"updated_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"57179194007f4ee8ab667e6adafb227e\\\",\\\"service\\\":{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PE21PIW\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P6WHS12\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jessica Repp\\\",\\\"self\\\":\\\"https://api.pagerduty.com/users/P6WHS12\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/users/P6WHS12\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"ROLMUFKA87BY3UHW92FVR6R47N\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P1TX0MQ\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"GovCloud - Site Reliability Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0T0PHE\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/teams/P0T0PHE\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/teams/P0T0PHE\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PE21PIW\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T19:37:08Z\\\"},{\\\"type\\\":\\\"resolve\\\",\\\"at\\\":\\\"2025-03-15T19:27:08Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https://api.pagerduty.com/services/PE21PIW\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/service-directory/PE21PIW\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q1WC6U850SFEVX\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\",\\\"self\\\":\\\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\\\",\\\"html_url\\\":\\\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: AAG Incident Response\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73029614\\\\nBridge URL: https://meet.google.com/owh-inkc-coi\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\\nAdditional Details: Team - AAG Incident Response\\\\nCase - 73029614\\\\nSeverity - Sev2\\\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\\\nSlack Channel - icc-73029614\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\"}}},\\\"responderEmail\\\":\\\"jrepp@salesforce.com\\\"}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZb' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741980428675,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId NBdAAAoCCFo and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,57,58,50,55,58,48,56,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,111,110,45,99,97,108,108]}}],\\\"key\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T19:27:08.658Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"incidentcommandcenter@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommandCenter\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005AH000000HtZbYAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"NOT_FOUND_SFDC\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"sam.anderson@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"sam.anderson@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-02-03T22:47:36.603Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-02-03T22:47:36.603Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HC7YFZ9V\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73029614\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\\\\\n\\\\\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\\n\\\\\\\\nCase created by @Neil Curtis in #govbot\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T17:57:03.409Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T17:57:03.409Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T17:57:03.409Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a00EE000012LjV9YAK\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"AAG Incident Response\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73029614\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tto1PYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Gov Cloud CRM\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T17:57:15.920Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T18:03:21.777Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\\\\\\\",\\\\\\\"serviceId\\\\\\\":\\\\\\\"PE21PIW\\\\\\\",\\\\\\\"serviceName\\\\\\\":\\\\\\\"GovCloud SR Management\\\\\\\",\\\\\\\"serviceLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\\\\\",\\\\\\\"responderName\\\\\\\":\\\\\\\"Jessica Repp\\\\\\\",\\\\\\\"responderId\\\\\\\":\\\\\\\"P6WHS12\\\\\\\",\\\\\\\"responderLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\\\\\\\",\\\\\\\"incidentNumber\\\\\\\":\\\\\\\"14012846\\\\\\\",\\\\\\\"incidentTitle\\\\\\\":\\\\\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\",\\\\\\\"incidentDetails\\\\\\\":\\\\\\\"Please join this active incident:\\\\\\\\nTeam: AAG Incident Response\\\\\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\\nSeverity: Sev2\\\\\\\\nSlack Channel: #icc-73029614\\\\\\\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\\\\\\\nAdditional Joining Info: Join By Phone:\\\\\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\\\\\n\\\\\\\\nAdditional Details: Team - AAG Incident Response\\\\\\\\nCase - 73029614\\\\\\\\nSeverity - Sev2\\\\\\\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\\\\\\\nSlack Channel - icc-73029614\\\\\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\\\\\",\\\\\\\"incidentLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\\\\\",\\\\\\\"success\\\\\\\":true,\\\\\\\"pageTimestamp\\\\\\\":\\\\\\\"2025-03-14T19:27:08.604Z\\\\\\\",\\\\\\\"pdData\\\\\\\":{\\\\\\\"incident\\\\\\\":{\\\\\\\"incident_number\\\\\\\":14012846,\\\\\\\"title\\\\\\\":\\\\\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\",\\\\\\\"created_at\\\\\\\":\\\\\\\"2025-03-14T19:27:08Z\\\\\\\",\\\\\\\"updated_at\\\\\\\":\\\\\\\"2025-03-14T19:27:08Z\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"triggered\\\\\\\",\\\\\\\"incident_key\\\\\\\":\\\\\\\"57179194007f4ee8ab667e6adafb227e\\\\\\\",\\\\\\\"service\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PE21PIW\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GovCloud SR Management\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\\\\\"},\\\\\\\"assignments\\\\\\\":[{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T19:27:08Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P6WHS12\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Jessica Repp\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P6WHS12\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\\\\\\\"}}],\\\\\\\"assigned_via\\\\\\\":\\\\\\\"escalation_policy\\\\\\\",\\\\\\\"last_status_change_at\\\\\\\":\\\\\\\"2025-03-14T19:27:08Z\\\\\\\",\\\\\\\"resolved_at\\\\\\\":null,\\\\\\\"first_trigger_log_entry\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"ROLMUFKA87BY3UHW92FVR6R47N\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"trigger_log_entry_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Triggered through the website.\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\\\\\\\"},\\\\\\\"alert_counts\\\\\\\":{\\\\\\\"all\\\\\\\":0,\\\\\\\"triggered\\\\\\\":0,\\\\\\\"resolved\\\\\\\":0},\\\\\\\"is_mergeable\\\\\\\":true,\\\\\\\"incident_type\\\\\\\":{\\\\\\\"name\\\\\\\":\\\\\\\"incident_default\\\\\\\"},\\\\\\\"escalation_policy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P1TX0MQ\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"escalation_policy_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GovCloud - Site Reliability Management\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/escalation_policies\/P1TX0MQ\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P1TX0MQ\\\\\\\"},\\\\\\\"teams\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"P0T0PHE\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"team_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GovCloud SR Management\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/teams\/P0T0PHE\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/teams\/P0T0PHE\\\\\\\"}],\\\\\\\"impacted_services\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"PE21PIW\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GovCloud SR Management\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\\\\\"}],\\\\\\\"pending_actions\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"escalate\\\\\\\",\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T19:37:08Z\\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"resolve\\\\\\\",\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-15T19:27:08Z\\\\\\\"}],\\\\\\\"acknowledgements\\\\\\\":[],\\\\\\\"basic_alert_grouping\\\\\\\":null,\\\\\\\"alert_grouping\\\\\\\":null,\\\\\\\"last_status_change_by\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PE21PIW\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GovCloud SR Management\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\\\\\"},\\\\\\\"priority\\\\\\\":null,\\\\\\\"incidents_responders\\\\\\\":[],\\\\\\\"responder_requests\\\\\\\":[],\\\\\\\"subscriber_requests\\\\\\\":[],\\\\\\\"urgency\\\\\\\":\\\\\\\"high\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"Q1WC6U850SFEVX\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"incident\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\\\\\",\\\\\\\"body\\\\\\\":{\\\\\\\"details\\\\\\\":\\\\\\\"Please join this active incident:\\\\\\\\nTeam: AAG Incident Response\\\\\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\\nSeverity: Sev2\\\\\\\\nSlack Channel: #icc-73029614\\\\\\\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\\\\\\\nAdditional Joining Info: Join By Phone:\\\\\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\\\\\n\\\\\\\\nAdditional Details: Team - AAG Incident Response\\\\\\\\nCase - 73029614\\\\\\\\nSeverity - Sev2\\\\\\\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\\\\\\\nSlack Channel - icc-73029614\\\\\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\\\\\"}}},\\\\\\\"responderEmail\\\\\\\":\\\\\\\"jrepp@salesforce.com\\\\\\\"}}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T19:27:08.658Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZb", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.675271+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741980428675,\"pid\":30,\"hostname\":\"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId NBdAAAoCCFo and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,112,97,103,101,45,114,101,115,112,111,110,115,101]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,49,57,58,50,55,58,48,56,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,111,110,45,99,97,108,108]}}],\\\"key\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T19:27:08.658Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"incidentcommandcenter@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommandCenter\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005AH000000HtZbYAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"NOT_FOUND_SFDC\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"sam.anderson@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"sam.anderson@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-02-03T22:47:36.603Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-02-03T22:47:36.603Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HC7YFZ9V\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73029614\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\\\\\n\\\\\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\\n\\\\\\\\nCase created by @Neil Curtis in #govbot\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T17:57:03.409Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T17:57:03.409Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T17:57:03.409Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a00EE000012LjV9YAK\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"AAG Incident Response\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73029614\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tto1PYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Gov Cloud CRM\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T17:57:15.920Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T18:03:21.777Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\\\\\\\",\\\\\\\"serviceId\\\\\\\":\\\\\\\"PE21PIW\\\\\\\",\\\\\\\"serviceName\\\\\\\":\\\\\\\"GovCloud SR Management\\\\\\\",\\\\\\\"serviceLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\\\\\",\\\\\\\"responderName\\\\\\\":\\\\\\\"Jessica Repp\\\\\\\",\\\\\\\"responderId\\\\\\\":\\\\\\\"P6WHS12\\\\\\\",\\\\\\\"responderLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\\\\\\\",\\\\\\\"incidentNumber\\\\\\\":\\\\\\\"14012846\\\\\\\",\\\\\\\"incidentTitle\\\\\\\":\\\\\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\",\\\\\\\"incidentDetails\\\\\\\":\\\\\\\"Please join this active incident:\\\\\\\\nTeam: AAG Incident Response\\\\\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\\nSeverity: Sev2\\\\\\\\nSlack Channel: #icc-73029614\\\\\\\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\\\\\\\nAdditional Joining Info: Join By Phone:\\\\\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\\\\\n\\\\\\\\nAdditional Details: Team - AAG Incident Response\\\\\\\\nCase - 73029614\\\\\\\\nSeverity - Sev2\\\\\\\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\\\\\\\nSlack Channel - icc-73029614\\\\\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\\\\\",\\\\\\\"incidentLink\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\\\\\",\\\\\\\"success\\\\\\\":true,\\\\\\\"pageTimestamp\\\\\\\":\\\\\\\"2025-03-14T19:27:08.604Z\\\\\\\",\\\\\\\"pdData\\\\\\\":{\\\\\\\"incident\\\\\\\":{\\\\\\\"incident_number\\\\\\\":14012846,\\\\\\\"title\\\\\\\":\\\\\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\",\\\\\\\"created_at\\\\\\\":\\\\\\\"2025-03-14T19:27:08Z\\\\\\\",\\\\\\\"updated_at\\\\\\\":\\\\\\\"2025-03-14T19:27:08Z\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"triggered\\\\\\\",\\\\\\\"incident_key\\\\\\\":\\\\\\\"57179194007f4ee8ab667e6adafb227e\\\\\\\",\\\\\\\"service\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PE21PIW\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GovCloud SR Management\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\\\\\"},\\\\\\\"assignments\\\\\\\":[{\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T19:27:08Z\\\\\\\",\\\\\\\"assignee\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P6WHS12\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"user_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Jessica Repp\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/users\/P6WHS12\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\\\\\\\"}}],\\\\\\\"assigned_via\\\\\\\":\\\\\\\"escalation_policy\\\\\\\",\\\\\\\"last_status_change_at\\\\\\\":\\\\\\\"2025-03-14T19:27:08Z\\\\\\\",\\\\\\\"resolved_at\\\\\\\":null,\\\\\\\"first_trigger_log_entry\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"ROLMUFKA87BY3UHW92FVR6R47N\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"trigger_log_entry_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"Triggered through the website.\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\\\\\\\"},\\\\\\\"alert_counts\\\\\\\":{\\\\\\\"all\\\\\\\":0,\\\\\\\"triggered\\\\\\\":0,\\\\\\\"resolved\\\\\\\":0},\\\\\\\"is_mergeable\\\\\\\":true,\\\\\\\"incident_type\\\\\\\":{\\\\\\\"name\\\\\\\":\\\\\\\"incident_default\\\\\\\"},\\\\\\\"escalation_policy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"P1TX0MQ\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"escalation_policy_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GovCloud - Site Reliability Management\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/escalation_policies\/P1TX0MQ\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P1TX0MQ\\\\\\\"},\\\\\\\"teams\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"P0T0PHE\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"team_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GovCloud SR Management\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/teams\/P0T0PHE\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/teams\/P0T0PHE\\\\\\\"}],\\\\\\\"impacted_services\\\\\\\":[{\\\\\\\"id\\\\\\\":\\\\\\\"PE21PIW\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GovCloud SR Management\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\\\\\"}],\\\\\\\"pending_actions\\\\\\\":[{\\\\\\\"type\\\\\\\":\\\\\\\"escalate\\\\\\\",\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-14T19:37:08Z\\\\\\\"},{\\\\\\\"type\\\\\\\":\\\\\\\"resolve\\\\\\\",\\\\\\\"at\\\\\\\":\\\\\\\"2025-03-15T19:27:08Z\\\\\\\"}],\\\\\\\"acknowledgements\\\\\\\":[],\\\\\\\"basic_alert_grouping\\\\\\\":null,\\\\\\\"alert_grouping\\\\\\\":null,\\\\\\\"last_status_change_by\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"PE21PIW\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"service_reference\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"GovCloud SR Management\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\\\\\"},\\\\\\\"priority\\\\\\\":null,\\\\\\\"incidents_responders\\\\\\\":[],\\\\\\\"responder_requests\\\\\\\":[],\\\\\\\"subscriber_requests\\\\\\\":[],\\\\\\\"urgency\\\\\\\":\\\\\\\"high\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"Q1WC6U850SFEVX\\\\\\\",\\\\\\\"type\\\\\\\":\\\\\\\"incident\\\\\\\",\\\\\\\"summary\\\\\\\":\\\\\\\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\",\\\\\\\"self\\\\\\\":\\\\\\\"https:\/\/api.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\\\\\",\\\\\\\"html_url\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\\\\\",\\\\\\\"body\\\\\\\":{\\\\\\\"details\\\\\\\":\\\\\\\"Please join this active incident:\\\\\\\\nTeam: AAG Incident Response\\\\\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\\\\\nSeverity: Sev2\\\\\\\\nSlack Channel: #icc-73029614\\\\\\\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\\\\\\\nAdditional Joining Info: Join By Phone:\\\\\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\\\\\n\\\\\\\\nAdditional Details: Team - AAG Incident Response\\\\\\\\nCase - 73029614\\\\\\\\nSeverity - Sev2\\\\\\\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\\\\\\\nSlack Channel - icc-73029614\\\\\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\\\\\"}}},\\\\\\\"responderEmail\\\\\\\":\\\\\\\"jrepp@salesforce.com\\\\\\\"}}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T19:27:08.658Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZb" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: 'YAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}},\"encoder\":\"json\",\"eventType\":\"icc-page-response\",\"payload\":{\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.co' escaped msg: 'YAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}},\"encoder\":\"json\",\"eventType\":\"icc-page-response\",\"payload\":{\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.co' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.675271+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - YAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}},\"encoder\":\"json\",\"eventType\":\"icc-page-response\",\"payload\":{\"createdAt\":\"2025-03-14T19:27:08.658Z\",\"user\":{\"id\":\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\",\"email\":\"incidentcommandcenter@salesforce.com\",\"active\":true,\"name\":\"IncidentCommandCenter\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005AH000000HtZbYAK\",\"slackUserId\":\"NOT_FOUND_SFDC\",\"createdBy\":\"sam.anderson@salesforce.com\",\"modifiedBy\":\"sam.anderson@salesforce.com\",\"createdAt\":\"2023-02-03T22:47:36.603Z\",\"modifiedAt\":\"2023-02-03T22:47:36.603Z\"},\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"id\":\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\",\"serviceId\":\"PE21PIW\",\"serviceName\":\"GovCloud SR Management\",\"serviceLink\":\"https://salesforce.pagerduty.co' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "YAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\n\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\n\\\\nCase created by @Neil Curtis in #govbot\\\",\\\"detectedTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\\\",\\\"serviceId\\\":\\\"PE21PIW\\\",\\\"serviceName\\\":\\\"GovCloud SR Management\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\",\\\"responderName\\\":\\\"Jessica Repp\\\",\\\"responderId\\\":\\\"P6WHS12\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\\\",\\\"incidentNumber\\\":\\\"14012846\\\",\\\"incidentTitle\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: AAG Incident Response\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73029614\\\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\\nAdditional Details: Team - AAG Incident Response\\\\nCase - 73029614\\\\nSeverity - Sev2\\\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\\\nSlack Channel - icc-73029614\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\",\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T19:27:08.604Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14012846,\\\"title\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"description\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"created_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"updated_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"57179194007f4ee8ab667e6adafb227e\\\",\\\"service\\\":{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P6WHS12\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jessica Repp\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P6WHS12\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"ROLMUFKA87BY3UHW92FVR6R47N\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P1TX0MQ\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"GovCloud - Site Reliability Management\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/escalation_policies\/P1TX0MQ\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P1TX0MQ\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0T0PHE\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/teams\/P0T0PHE\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/teams\/P0T0PHE\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T19:37:08Z\\\"},{\\\"type\\\":\\\"resolve\\\",\\\"at\\\":\\\"2025-03-15T19:27:08Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q1WC6U850SFEVX\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: AAG Incident Response\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73029614\\\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\\nAdditional Details: Team - AAG Incident Response\\\\nCase - 73029614\\\\nSeverity - Sev2\\\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\\\nSlack Channel - icc-73029614\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\"}}},\\\"responderEmail\\\":\\\"jrepp@salesforce.com\\\"}},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-page-response\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T19:27:08.658Z\\\",\\\"user\\\":{\\\"id\\\":\\\"9f4c01ec-7d46-47d3-a3a2-2913983c8783\\\",\\\"email\\\":\\\"incidentcommandcenter@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"IncidentCommandCenter\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005AH000000HtZbYAK\\\",\\\"slackUserId\\\":\\\"NOT_FOUND_SFDC\\\",\\\"createdBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"modifiedBy\\\":\\\"sam.anderson@salesforce.com\\\",\\\"createdAt\\\":\\\"2023-02-03T22:47:36.603Z\\\",\\\"modifiedAt\\\":\\\"2023-02-03T22:47:36.603Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"d9675aca-94e2-4634-b037-3245f2882d3f\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HC7YFZ9V\\\",\\\"name\\\":\\\"icc-73029614\\\"},\\\"subject\\\":\\\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"description\\\":\\\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\\\n\\\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\n\\\\nCase created by @Neil Curtis in #govbot\\\",\\\"detectedTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/owh-inkc-coi\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T17:57:03.409Z\\\",\\\"scrumTeamId\\\":\\\"a00EE000012LjV9YAK\\\",\\\"team\\\":\\\"AAG Incident Response\\\",\\\"caseNumber\\\":\\\"73029614\\\",\\\"caseRecordId\\\":\\\"500EE00001Tto1PYAR\\\",\\\"servicesImpacted\\\":[\\\"Gov Cloud CRM\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\\\",\\\"engagedAt\\\":\\\"2025-03-14T17:57:15.920Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T18:03:21.777Z\\\"},\\\"eventObj\\\":{\\\"id\\\":\\\"abd0d5f9-1a8a-4a3b-9818-2c9a6312fa9a\\\",\\\"serviceId\\\":\\\"PE21PIW\\\",\\\"serviceName\\\":\\\"GovCloud SR Management\\\",\\\"serviceLink\\\":\\\"https:\/\/salesforce.pagerduty.co", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.675271+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: 'm/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}}"}' escaped msg: 'm/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.675271+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - m/service-directory/PE21PIW\",\"responderName\":\"Jessica Repp\",\"responderId\":\"P6WHS12\",\"responderLink\":\"https://salesforce.pagerduty.com/users/P6WHS12\",\"incidentNumber\":\"14012846\",\"incidentTitle\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"incidentDetails\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\",\"incidentLink\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"success\":true,\"pageTimestamp\":\"2025-03-14T19:27:08.604Z\",\"pdData\":{\"incident\":{\"incident_number\":14012846,\"title\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"created_at\":\"2025-03-14T19:27:08Z\",\"updated_at\":\"2025-03-14T19:27:08Z\",\"status\":\"triggered\",\"incident_key\":\"57179194007f4ee8ab667e6adafb227e\",\"service\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"assignments\":[{\"at\":\"2025-03-14T19:27:08Z\",\"assignee\":{\"id\":\"P6WHS12\",\"type\":\"user_reference\",\"summary\":\"Jessica Repp\",\"self\":\"https://api.pagerduty.com/users/P6WHS12\",\"html_url\":\"https://salesforce.pagerduty.com/users/P6WHS12\"}}],\"assigned_via\":\"escalation_policy\",\"last_status_change_at\":\"2025-03-14T19:27:08Z\",\"resolved_at\":null,\"first_trigger_log_entry\":{\"id\":\"ROLMUFKA87BY3UHW92FVR6R47N\",\"type\":\"trigger_log_entry_reference\",\"summary\":\"Triggered through the website.\",\"self\":\"https://api.pagerduty.com/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX/log_entries/ROLMUFKA87BY3UHW92FVR6R47N\"},\"alert_counts\":{\"all\":0,\"triggered\":0,\"resolved\":0},\"is_mergeable\":true,\"incident_type\":{\"name\":\"incident_default\"},\"escalation_policy\":{\"id\":\"P1TX0MQ\",\"type\":\"escalation_policy_reference\",\"summary\":\"GovCloud - Site Reliability Management\",\"self\":\"https://api.pagerduty.com/escalation_policies/P1TX0MQ\",\"html_url\":\"https://salesforce.pagerduty.com/escalation_policies/P1TX0MQ\"},\"teams\":[{\"id\":\"P0T0PHE\",\"type\":\"team_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/teams/P0T0PHE\",\"html_url\":\"https://salesforce.pagerduty.com/teams/P0T0PHE\"}],\"impacted_services\":[{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"}],\"pending_actions\":[{\"type\":\"escalate\",\"at\":\"2025-03-14T19:37:08Z\"},{\"type\":\"resolve\",\"at\":\"2025-03-15T19:27:08Z\"}],\"acknowledgements\":[],\"basic_alert_grouping\":null,\"alert_grouping\":null,\"last_status_change_by\":{\"id\":\"PE21PIW\",\"type\":\"service_reference\",\"summary\":\"GovCloud SR Management\",\"self\":\"https://api.pagerduty.com/services/PE21PIW\",\"html_url\":\"https://salesforce.pagerduty.com/service-directory/PE21PIW\"},\"priority\":null,\"incidents_responders\":[],\"responder_requests\":[],\"subscriber_requests\":[],\"urgency\":\"high\",\"id\":\"Q1WC6U850SFEVX\",\"type\":\"incident\",\"summary\":\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"self\":\"https://api.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"html_url\":\"https://salesforce.pagerduty.com/incidents/Q1WC6U850SFEVX\",\"body\":{\"details\":\"Please join this active incident:\\nTeam: AAG Incident Response\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\nSeverity: Sev2\\nSlack Channel: #icc-73029614\\nBridge URL: https://meet.google.com/owh-inkc-coi\\nAdditional Joining Info: Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\\nAdditional Details: Team - AAG Incident Response\\nCase - 73029614\\nSeverity - Sev2\\nVoice Bridge - https://meet.google.com/owh-inkc-coi\\nSlack Channel - icc-73029614\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\"}}},\"responderEmail\":\"jrepp@salesforce.com\"}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "m\/service-directory\/PE21PIW\\\",\\\"responderName\\\":\\\"Jessica Repp\\\",\\\"responderId\\\":\\\"P6WHS12\\\",\\\"responderLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\\\",\\\"incidentNumber\\\":\\\"14012846\\\",\\\"incidentTitle\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"incidentDetails\\\":\\\"Please join this active incident:\\\\nTeam: AAG Incident Response\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73029614\\\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\\nAdditional Details: Team - AAG Incident Response\\\\nCase - 73029614\\\\nSeverity - Sev2\\\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\\\nSlack Channel - icc-73029614\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\",\\\"incidentLink\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\",\\\"success\\\":true,\\\"pageTimestamp\\\":\\\"2025-03-14T19:27:08.604Z\\\",\\\"pdData\\\":{\\\"incident\\\":{\\\"incident_number\\\":14012846,\\\"title\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"description\\\":\\\"Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"created_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"updated_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"status\\\":\\\"triggered\\\",\\\"incident_key\\\":\\\"57179194007f4ee8ab667e6adafb227e\\\",\\\"service\\\":{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\"},\\\"assignments\\\":[{\\\"at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"assignee\\\":{\\\"id\\\":\\\"P6WHS12\\\",\\\"type\\\":\\\"user_reference\\\",\\\"summary\\\":\\\"Jessica Repp\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/users\/P6WHS12\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/users\/P6WHS12\\\"}}],\\\"assigned_via\\\":\\\"escalation_policy\\\",\\\"last_status_change_at\\\":\\\"2025-03-14T19:27:08Z\\\",\\\"resolved_at\\\":null,\\\"first_trigger_log_entry\\\":{\\\"id\\\":\\\"ROLMUFKA87BY3UHW92FVR6R47N\\\",\\\"type\\\":\\\"trigger_log_entry_reference\\\",\\\"summary\\\":\\\"Triggered through the website.\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\/log_entries\/ROLMUFKA87BY3UHW92FVR6R47N\\\"},\\\"alert_counts\\\":{\\\"all\\\":0,\\\"triggered\\\":0,\\\"resolved\\\":0},\\\"is_mergeable\\\":true,\\\"incident_type\\\":{\\\"name\\\":\\\"incident_default\\\"},\\\"escalation_policy\\\":{\\\"id\\\":\\\"P1TX0MQ\\\",\\\"type\\\":\\\"escalation_policy_reference\\\",\\\"summary\\\":\\\"GovCloud - Site Reliability Management\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/escalation_policies\/P1TX0MQ\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/escalation_policies\/P1TX0MQ\\\"},\\\"teams\\\":[{\\\"id\\\":\\\"P0T0PHE\\\",\\\"type\\\":\\\"team_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/teams\/P0T0PHE\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/teams\/P0T0PHE\\\"}],\\\"impacted_services\\\":[{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\"}],\\\"pending_actions\\\":[{\\\"type\\\":\\\"escalate\\\",\\\"at\\\":\\\"2025-03-14T19:37:08Z\\\"},{\\\"type\\\":\\\"resolve\\\",\\\"at\\\":\\\"2025-03-15T19:27:08Z\\\"}],\\\"acknowledgements\\\":[],\\\"basic_alert_grouping\\\":null,\\\"alert_grouping\\\":null,\\\"last_status_change_by\\\":{\\\"id\\\":\\\"PE21PIW\\\",\\\"type\\\":\\\"service_reference\\\",\\\"summary\\\":\\\"GovCloud SR Management\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/services\/PE21PIW\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/service-directory\/PE21PIW\\\"},\\\"priority\\\":null,\\\"incidents_responders\\\":[],\\\"responder_requests\\\":[],\\\"subscriber_requests\\\":[],\\\"urgency\\\":\\\"high\\\",\\\"id\\\":\\\"Q1WC6U850SFEVX\\\",\\\"type\\\":\\\"incident\\\",\\\"summary\\\":\\\"[#14012846] Incident: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\",\\\"self\\\":\\\"https:\/\/api.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\",\\\"html_url\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q1WC6U850SFEVX\\\",\\\"body\\\":{\\\"details\\\":\\\"Please join this active incident:\\\\nTeam: AAG Incident Response\\\\nSubject: GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\\\nSeverity: Sev2\\\\nSlack Channel: #icc-73029614\\\\nBridge URL: https:\/\/meet.google.com\/owh-inkc-coi\\\\nAdditional Joining Info: Join By Phone:\\\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\\\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\\\n\\\\nAdditional Details: Team - AAG Incident Response\\\\nCase - 73029614\\\\nSeverity - Sev2\\\\nVoice Bridge - https:\/\/meet.google.com\/owh-inkc-coi\\\\nSlack Channel - icc-73029614\\\\nYou have been paged for a Sev2 GovCloud incident that's lasted longer than 90 minutes, please join the bridge.\\\"}}},\\\"responderEmail\\\":\\\"jrepp@salesforce.com\\\"}}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.675271+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: NBdAAAoCCFo"}' escaped msg: '{"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: NBdAAAoCCFo"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.675271+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: NBdAAAoCCFo"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: NBdAAAoCCFo" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.675271+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: NBdAAAoCCFo" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId NBdAAAoCCFo"}' escaped msg: '{"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId NBdAAAoCCFo"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.675272+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"routeEventJson for icc-page-response and docId NBdAAAoCCFo"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-page-response and docId NBdAAAoCCFo" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.675272+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "routeEventJson for icc-page-response and docId NBdAAAoCCFo" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id d9675aca-94e2-4634-b037-3245f2882d3f and docId NBdAAAoCCFo"}' escaped msg: '{"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id d9675aca-94e2-4634-b037-3245f2882d3f and docId NBdAAAoCCFo"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.675272+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428675,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"kafkaReportConsumer.handlePageResponse for id d9675aca-94e2-4634-b037-3245f2882d3f and docId NBdAAAoCCFo"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handlePageResponse for id d9675aca-94e2-4634-b037-3245f2882d3f and docId NBdAAAoCCFo" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.675272+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428675, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "kafkaReportConsumer.handlePageResponse for id d9675aca-94e2-4634-b037-3245f2882d3f and docId NBdAAAoCCFo" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.726219+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.726219+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}"}' escaped msg: '{"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.726291+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https://tel.meet/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https://salesforce.quip.com/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.726291+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T19:27:08.715Z\",\"incident\":{\"id\":\"d9675aca-94e2-4634-b037-3245f2882d3f\",\"slackChannel\":{\"id\":\"C08HC7YFZ9V\",\"name\":\"icc-73029614\"},\"subject\":\"GovCloud - stride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\",\"description\":\"At 9:42 AM Eastern the alert fired in AAG. This alarm does have a history of flapping but the team would like to take a look.\\n\\nstride-strauz-Falcon-Blackjack-aag-prod1-usisoeast1\/fzero-HighDurationAlerts.fzero-HighDurationAlerts.fzero-HighDurationAlerts\/Major\\n\\nCase created by @Neil Curtis in #govbot\",\"detectedTime\":\"2025-03-14T17:57:03.409Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Alert\",\"originReference\":\"\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T17:57:03.409Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/owh-inkc-coi\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-267-571-6294, pin: 658318487; \\nFind numbers in more regions on https:\/\/tel.meet\/owh-inkc-coi?pin=8784577872100, pin: 8784577872100\\n\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T17:57:03.409Z\",\"scrumTeamId\":\"a00EE000012LjV9YAK\",\"team\":\"AAG Incident Response\",\"caseNumber\":\"73029614\",\"caseRecordId\":\"500EE00001Tto1PYAR\",\"servicesImpacted\":[\"Gov Cloud CRM\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/JAAAAFLL55PO\",\"engagedAt\":\"2025-03-14T17:57:15.920Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T18:03:21.777Z\"},\"eventObj\":{\"users\":[\"WAXKL4G85\"]}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.726294+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.726294+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.726314+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.726314+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.726386+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.726386+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' escaped msg: '{"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.726387+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.726387+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received kafka message with key: d9675aca-94e2-4634-b037-3245f2882d3f" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-slack-channel-invite-users"}' escaped msg: '{"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-slack-channel-invite-users"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.726387+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-slack-channel-invite-users"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-slack-channel-invite-users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.726387+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Received JSON event: d9675aca-94e2-4634-b037-3245f2882d3f - icc-slack-channel-invite-users" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:08.726388+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980428726,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2030398f-c0ab-4d87-8a72-1ac0363d5f57", "x-request-start": "1741980428904" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-slack-channel-invite-users is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:08.726388+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980428726, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-reporting", "msg": "Event type icc-slack-channel-invite-users is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:36', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980456845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775392256,\"uptime\":1800185.32,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22150110,\"nice\":14030,\"sys\":2918550,\"idle\":1770724290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22169160,\"nice\":13850,\"sys\":2926860,\"idle\":1770423940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":22480,\"num\":36,\"sum\":59983}}}"}' escaped msg: '{"level":20,"time":1741980456845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775392256,\"uptime\":1800185.32,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22150110,\"nice\":14030,\"sys\":2918550,\"idle\":1770724290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22169160,\"nice\":13850,\"sys\":2926860,\"idle\":1770423940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":22480,\"num\":36,\"sum\":59983}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:36.845556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980456845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775392256,\"uptime\":1800185.32,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22150110,\"nice\":14030,\"sys\":2918550,\"idle\":1770724290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22169160,\"nice\":13850,\"sys\":2926860,\"idle\":1770423940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":22480,\"num\":36,\"sum\":59983}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b8f1c34e-118f-460a-b35a-2e1feb0e7a98", "x-request-start": "1741980457270" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980456845, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775392256,\"uptime\":1800185.32,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22150110,\"nice\":14030,\"sys\":2918550,\"idle\":1770724290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22169160,\"nice\":13850,\"sys\":2926860,\"idle\":1770423940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":22480,\"num\":36,\"sum\":59983}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:36.845556+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980456845, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775392256,\"uptime\":1800185.32,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22150110,\"nice\":14030,\"sys\":2918550,\"idle\":1770724290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22169160,\"nice\":13850,\"sys\":2926860,\"idle\":1770423940,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":22480,\"num\":36,\"sum\":59983}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:27:36', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980456845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741980456845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:27:36.845594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980456845,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b8f1c34e-118f-460a-b35a-2e1feb0e7a98", "x-request-start": "1741980457270" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980456845, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:27:36.845594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980456845, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:28:36', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980516873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775396352,\"uptime\":1800245.35,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22150400,\"nice\":14030,\"sys\":2918590,\"idle\":1770783680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22169520,\"nice\":13850,\"sys\":2926930,\"idle\":1770483270,\"irq\":0}}],\"eventLoopStats\":{\"min\":80,\"max\":30027,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741980516873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775396352,\"uptime\":1800245.35,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22150400,\"nice\":14030,\"sys\":2918590,\"idle\":1770783680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22169520,\"nice\":13850,\"sys\":2926930,\"idle\":1770483270,\"irq\":0}}],\"eventLoopStats\":{\"min\":80,\"max\":30027,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:28:36.873571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980516873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775396352,\"uptime\":1800245.35,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22150400,\"nice\":14030,\"sys\":2918590,\"idle\":1770783680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22169520,\"nice\":13850,\"sys\":2926930,\"idle\":1770483270,\"irq\":0}}],\"eventLoopStats\":{\"min\":80,\"max\":30027,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bd906862-d9b7-4f96-bb55-b70d59434f11", "x-request-start": "1741980517316" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980516873, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775396352,\"uptime\":1800245.35,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22150400,\"nice\":14030,\"sys\":2918590,\"idle\":1770783680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22169520,\"nice\":13850,\"sys\":2926930,\"idle\":1770483270,\"irq\":0}}],\"eventLoopStats\":{\"min\":80,\"max\":30027,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:28:36.873571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980516873, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2775396352,\"uptime\":1800245.35,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22150400,\"nice\":14030,\"sys\":2918590,\"idle\":1770783680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22169520,\"nice\":13850,\"sys\":2926930,\"idle\":1770483270,\"irq\":0}}],\"eventLoopStats\":{\"min\":80,\"max\":30027,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:28:36', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980516873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741980516873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:28:36.873641+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980516873,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bd906862-d9b7-4f96-bb55-b70d59434f11", "x-request-start": "1741980517316" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980516873, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:28:36.873641+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980516873, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:33:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980817001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773102592,\"uptime\":1800545.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22152830,\"nice\":14030,\"sys\":2918910,\"idle\":1771080430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22171760,\"nice\":13850,\"sys\":2927250,\"idle\":1770780060,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30003,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741980817001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773102592,\"uptime\":1800545.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22152830,\"nice\":14030,\"sys\":2918910,\"idle\":1771080430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22171760,\"nice\":13850,\"sys\":2927250,\"idle\":1770780060,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30003,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:33:37.001557+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980817001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773102592,\"uptime\":1800545.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22152830,\"nice\":14030,\"sys\":2918910,\"idle\":1771080430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22171760,\"nice\":13850,\"sys\":2927250,\"idle\":1770780060,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30003,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7c41a8c7-151a-4524-8ddd-9ac21148c39b", "x-request-start": "1741980817439" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980817001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773102592,\"uptime\":1800545.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22152830,\"nice\":14030,\"sys\":2918910,\"idle\":1771080430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22171760,\"nice\":13850,\"sys\":2927250,\"idle\":1770780060,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30003,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:33:37.001557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980817001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2773102592,\"uptime\":1800545.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22152830,\"nice\":14030,\"sys\":2918910,\"idle\":1771080430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22171760,\"nice\":13850,\"sys\":2927250,\"idle\":1770780060,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30003,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:33:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980817001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741980817001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:33:37.001612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980817001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7c41a8c7-151a-4524-8ddd-9ac21148c39b", "x-request-start": "1741980817439" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980817001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:33:37.001612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980817001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:35:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741980937049,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777395200,\"uptime\":1800665.52,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22154010,\"nice\":14030,\"sys\":2919030,\"idle\":1771199060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22172980,\"nice\":13850,\"sys\":2927360,\"idle\":1770898580,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30027,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741980937049,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777395200,\"uptime\":1800665.52,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22154010,\"nice\":14030,\"sys\":2919030,\"idle\":1771199060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22172980,\"nice\":13850,\"sys\":2927360,\"idle\":1770898580,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30027,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:35:37.049566+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741980937049,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777395200,\"uptime\":1800665.52,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22154010,\"nice\":14030,\"sys\":2919030,\"idle\":1771199060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22172980,\"nice\":13850,\"sys\":2927360,\"idle\":1770898580,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30027,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e88ed38e-e057-4a99-a6f6-367a9fb9a5e7", "x-request-start": "1741980937491" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741980937049, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777395200,\"uptime\":1800665.52,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22154010,\"nice\":14030,\"sys\":2919030,\"idle\":1771199060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22172980,\"nice\":13850,\"sys\":2927360,\"idle\":1770898580,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30027,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:35:37.049566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741980937049, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777395200,\"uptime\":1800665.52,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22154010,\"nice\":14030,\"sys\":2919030,\"idle\":1771199060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22172980,\"nice\":13850,\"sys\":2927360,\"idle\":1770898580,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30027,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:35:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741980937049,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741980937049,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:35:37.049653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741980937049,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e88ed38e-e057-4a99-a6f6-367a9fb9a5e7", "x-request-start": "1741980937491" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741980937049, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:35:37.049653+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741980937049, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:37:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741981030610,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741981030610,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:37:10.611040+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741981030610,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3090e71e-ccc9-4089-b97d-d0f38534d45b", "x-request-start": "1741981031057" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741981030610, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:37:10.611040+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741981030610, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:37:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741981030612,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741981030612,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:37:10.612559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741981030612,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3090e71e-ccc9-4089-b97d-d0f38534d45b", "x-request-start": "1741981031057" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741981030612, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:37:10.612559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741981030612, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:39:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741981177101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776903680,\"uptime\":1800905.58,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22155830,\"nice\":14030,\"sys\":2919210,\"idle\":1771436490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22174870,\"nice\":13850,\"sys\":2927630,\"idle\":1771135810,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30005,\"num\":3,\"sum\":60004}}}"}' escaped msg: '{"level":20,"time":1741981177101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776903680,\"uptime\":1800905.58,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22155830,\"nice\":14030,\"sys\":2919210,\"idle\":1771436490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22174870,\"nice\":13850,\"sys\":2927630,\"idle\":1771135810,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30005,\"num\":3,\"sum\":60004}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:39:37.101545+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741981177101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776903680,\"uptime\":1800905.58,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22155830,\"nice\":14030,\"sys\":2919210,\"idle\":1771436490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22174870,\"nice\":13850,\"sys\":2927630,\"idle\":1771135810,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30005,\"num\":3,\"sum\":60004}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "70b642e8-5aea-4abb-8cde-198ae6a9c2c6", "x-request-start": "1741981177530" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741981177101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776903680,\"uptime\":1800905.58,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22155830,\"nice\":14030,\"sys\":2919210,\"idle\":1771436490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22174870,\"nice\":13850,\"sys\":2927630,\"idle\":1771135810,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30005,\"num\":3,\"sum\":60004}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:39:37.101545+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741981177101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776903680,\"uptime\":1800905.58,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22155830,\"nice\":14030,\"sys\":2919210,\"idle\":1771436490,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22174870,\"nice\":13850,\"sys\":2927630,\"idle\":1771135810,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30005,\"num\":3,\"sum\":60004}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:39:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741981177101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741981177101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:39:37.101616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741981177101,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "70b642e8-5aea-4abb-8cde-198ae6a9c2c6", "x-request-start": "1741981177530" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741981177101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:39:37.101616+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741981177101, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:41:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741981297153,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781147136,\"uptime\":1801025.63,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22156730,\"nice\":14030,\"sys\":2919370,\"idle\":1771555240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22176000,\"nice\":13850,\"sys\":2927790,\"idle\":1771254400,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30003,\"num\":3,\"sum\":60021}}}"}' escaped msg: '{"level":20,"time":1741981297153,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781147136,\"uptime\":1801025.63,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22156730,\"nice\":14030,\"sys\":2919370,\"idle\":1771555240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22176000,\"nice\":13850,\"sys\":2927790,\"idle\":1771254400,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30003,\"num\":3,\"sum\":60021}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:41:37.153570+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741981297153,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781147136,\"uptime\":1801025.63,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22156730,\"nice\":14030,\"sys\":2919370,\"idle\":1771555240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22176000,\"nice\":13850,\"sys\":2927790,\"idle\":1771254400,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30003,\"num\":3,\"sum\":60021}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a30f5ff9-5ac6-4791-91c5-84817194ff5d", "x-request-start": "1741981297573" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741981297153, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781147136,\"uptime\":1801025.63,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22156730,\"nice\":14030,\"sys\":2919370,\"idle\":1771555240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22176000,\"nice\":13850,\"sys\":2927790,\"idle\":1771254400,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30003,\"num\":3,\"sum\":60021}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:41:37.153570+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741981297153, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2781147136,\"uptime\":1801025.63,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22156730,\"nice\":14030,\"sys\":2919370,\"idle\":1771555240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22176000,\"nice\":13850,\"sys\":2927790,\"idle\":1771254400,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30003,\"num\":3,\"sum\":60021}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:41:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741981297153,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741981297153,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:41:37.153638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741981297153,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a30f5ff9-5ac6-4791-91c5-84817194ff5d", "x-request-start": "1741981297573" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741981297153, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:41:37.153638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741981297153, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:47:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741981657301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776821760,\"uptime\":1801385.78,\"totalMem\":4018159616,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22159470,\"nice\":14030,\"sys\":2919820,\"idle\":1771911330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179040,\"nice\":13850,\"sys\":2928270,\"idle\":1771610120,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30010,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741981657301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776821760,\"uptime\":1801385.78,\"totalMem\":4018159616,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22159470,\"nice\":14030,\"sys\":2919820,\"idle\":1771911330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179040,\"nice\":13850,\"sys\":2928270,\"idle\":1771610120,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30010,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:47:37.301557+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741981657301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776821760,\"uptime\":1801385.78,\"totalMem\":4018159616,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22159470,\"nice\":14030,\"sys\":2919820,\"idle\":1771911330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179040,\"nice\":13850,\"sys\":2928270,\"idle\":1771610120,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30010,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a1c0ec22-8e50-4734-ae29-4e8010f05e8d", "x-request-start": "1741981657723" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741981657301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776821760,\"uptime\":1801385.78,\"totalMem\":4018159616,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22159470,\"nice\":14030,\"sys\":2919820,\"idle\":1771911330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179040,\"nice\":13850,\"sys\":2928270,\"idle\":1771610120,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30010,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:47:37.301557+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741981657301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776821760,\"uptime\":1801385.78,\"totalMem\":4018159616,\"loadavg\":[0.05,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22159470,\"nice\":14030,\"sys\":2919820,\"idle\":1771911330,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179040,\"nice\":13850,\"sys\":2928270,\"idle\":1771610120,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30010,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:47:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741981657301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741981657301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:47:37.301620+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741981657301,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a1c0ec22-8e50-4734-ae29-4e8010f05e8d", "x-request-start": "1741981657723" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741981657301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:47:37.301620+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741981657301, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:50:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741981837325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771873792,\"uptime\":1801565.8,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22161360,\"nice\":14030,\"sys\":2920110,\"idle\":1772088880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22180940,\"nice\":13850,\"sys\":2928540,\"idle\":1771787650,\"irq\":0}}],\"eventLoopStats\":{\"min\":43,\"max\":30008,\"num\":3,\"sum\":60008}}}"}' escaped msg: '{"level":20,"time":1741981837325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771873792,\"uptime\":1801565.8,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22161360,\"nice\":14030,\"sys\":2920110,\"idle\":1772088880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22180940,\"nice\":13850,\"sys\":2928540,\"idle\":1771787650,\"irq\":0}}],\"eventLoopStats\":{\"min\":43,\"max\":30008,\"num\":3,\"sum\":60008}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:50:37.325567+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741981837325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771873792,\"uptime\":1801565.8,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22161360,\"nice\":14030,\"sys\":2920110,\"idle\":1772088880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22180940,\"nice\":13850,\"sys\":2928540,\"idle\":1771787650,\"irq\":0}}],\"eventLoopStats\":{\"min\":43,\"max\":30008,\"num\":3,\"sum\":60008}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8fb1d92d-3f44-4b4a-9ad7-c03e482719e5", "x-request-start": "1741981837745" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741981837325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771873792,\"uptime\":1801565.8,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22161360,\"nice\":14030,\"sys\":2920110,\"idle\":1772088880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22180940,\"nice\":13850,\"sys\":2928540,\"idle\":1771787650,\"irq\":0}}],\"eventLoopStats\":{\"min\":43,\"max\":30008,\"num\":3,\"sum\":60008}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:50:37.325567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741981837325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771873792,\"uptime\":1801565.8,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22161360,\"nice\":14030,\"sys\":2920110,\"idle\":1772088880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22180940,\"nice\":13850,\"sys\":2928540,\"idle\":1771787650,\"irq\":0}}],\"eventLoopStats\":{\"min\":43,\"max\":30008,\"num\":3,\"sum\":60008}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:50:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741981837325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741981837325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:50:37.325651+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741981837325,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8fb1d92d-3f44-4b4a-9ad7-c03e482719e5", "x-request-start": "1741981837745" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741981837325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:50:37.325651+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741981837325, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:52:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741981957377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772094976,\"uptime\":1801685.85,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162460,\"nice\":14030,\"sys\":2920260,\"idle\":1772207400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22181950,\"nice\":13850,\"sys\":2928680,\"idle\":1771906320,\"irq\":0}}],\"eventLoopStats\":{\"min\":26,\"max\":30008,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741981957377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772094976,\"uptime\":1801685.85,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162460,\"nice\":14030,\"sys\":2920260,\"idle\":1772207400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22181950,\"nice\":13850,\"sys\":2928680,\"idle\":1771906320,\"irq\":0}}],\"eventLoopStats\":{\"min\":26,\"max\":30008,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:52:37.377569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741981957377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772094976,\"uptime\":1801685.85,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162460,\"nice\":14030,\"sys\":2920260,\"idle\":1772207400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22181950,\"nice\":13850,\"sys\":2928680,\"idle\":1771906320,\"irq\":0}}],\"eventLoopStats\":{\"min\":26,\"max\":30008,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8e7a170b-c56c-4caf-bdfb-0ddc955eae40", "x-request-start": "1741981957809" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741981957377, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772094976,\"uptime\":1801685.85,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162460,\"nice\":14030,\"sys\":2920260,\"idle\":1772207400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22181950,\"nice\":13850,\"sys\":2928680,\"idle\":1771906320,\"irq\":0}}],\"eventLoopStats\":{\"min\":26,\"max\":30008,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:52:37.377569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741981957377, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2772094976,\"uptime\":1801685.85,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22162460,\"nice\":14030,\"sys\":2920260,\"idle\":1772207400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22181950,\"nice\":13850,\"sys\":2928680,\"idle\":1771906320,\"irq\":0}}],\"eventLoopStats\":{\"min\":26,\"max\":30008,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:52:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741981957377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741981957377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:52:37.377631+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741981957377,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8e7a170b-c56c-4caf-bdfb-0ddc955eae40", "x-request-start": "1741981957809" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741981957377, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:52:37.377631+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741981957377, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:54:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741982077413,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771161088,\"uptime\":1801805.89,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22163390,\"nice\":14030,\"sys\":2920390,\"idle\":1772326050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22183010,\"nice\":13850,\"sys\":2928820,\"idle\":1772025060,\"irq\":0}}],\"eventLoopStats\":{\"min\":29956,\"max\":30047,\"num\":2,\"sum\":60003}}}"}' escaped msg: '{"level":20,"time":1741982077413,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771161088,\"uptime\":1801805.89,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22163390,\"nice\":14030,\"sys\":2920390,\"idle\":1772326050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22183010,\"nice\":13850,\"sys\":2928820,\"idle\":1772025060,\"irq\":0}}],\"eventLoopStats\":{\"min\":29956,\"max\":30047,\"num\":2,\"sum\":60003}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:54:37.413542+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741982077413,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771161088,\"uptime\":1801805.89,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22163390,\"nice\":14030,\"sys\":2920390,\"idle\":1772326050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22183010,\"nice\":13850,\"sys\":2928820,\"idle\":1772025060,\"irq\":0}}],\"eventLoopStats\":{\"min\":29956,\"max\":30047,\"num\":2,\"sum\":60003}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5d2b91e9-9ca2-4018-8ed4-00b1acadcfa6", "x-request-start": "1741982077834" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741982077413, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771161088,\"uptime\":1801805.89,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22163390,\"nice\":14030,\"sys\":2920390,\"idle\":1772326050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22183010,\"nice\":13850,\"sys\":2928820,\"idle\":1772025060,\"irq\":0}}],\"eventLoopStats\":{\"min\":29956,\"max\":30047,\"num\":2,\"sum\":60003}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:54:37.413542+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741982077413, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2771161088,\"uptime\":1801805.89,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22163390,\"nice\":14030,\"sys\":2920390,\"idle\":1772326050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22183010,\"nice\":13850,\"sys\":2928820,\"idle\":1772025060,\"irq\":0}}],\"eventLoopStats\":{\"min\":29956,\"max\":30047,\"num\":2,\"sum\":60003}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 19:54:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741982077413,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741982077413,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T19:54:37.413616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741982077413,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5d2b91e9-9ca2-4018-8ed4-00b1acadcfa6", "x-request-start": "1741982077834" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741982077413, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T19:54:37.413616+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741982077413, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:01:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741982497577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776420352,\"uptime\":1802226.05,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22166310,\"nice\":14030,\"sys\":2920850,\"idle\":1772741280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22186320,\"nice\":13850,\"sys\":2929290,\"idle\":1772440190,\"irq\":0}}],\"eventLoopStats\":{\"min\":41,\"max\":30025,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741982497577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776420352,\"uptime\":1802226.05,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22166310,\"nice\":14030,\"sys\":2920850,\"idle\":1772741280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22186320,\"nice\":13850,\"sys\":2929290,\"idle\":1772440190,\"irq\":0}}],\"eventLoopStats\":{\"min\":41,\"max\":30025,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:01:37.577563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741982497577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776420352,\"uptime\":1802226.05,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22166310,\"nice\":14030,\"sys\":2920850,\"idle\":1772741280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22186320,\"nice\":13850,\"sys\":2929290,\"idle\":1772440190,\"irq\":0}}],\"eventLoopStats\":{\"min\":41,\"max\":30025,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9e27b48b-4b96-42ac-9570-f549236d5231", "x-request-start": "1741982498006" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741982497577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776420352,\"uptime\":1802226.05,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22166310,\"nice\":14030,\"sys\":2920850,\"idle\":1772741280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22186320,\"nice\":13850,\"sys\":2929290,\"idle\":1772440190,\"irq\":0}}],\"eventLoopStats\":{\"min\":41,\"max\":30025,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:01:37.577563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741982497577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2776420352,\"uptime\":1802226.05,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22166310,\"nice\":14030,\"sys\":2920850,\"idle\":1772741280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22186320,\"nice\":13850,\"sys\":2929290,\"idle\":1772440190,\"irq\":0}}],\"eventLoopStats\":{\"min\":41,\"max\":30025,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:01:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741982497577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741982497577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:01:37.577636+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741982497577,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9e27b48b-4b96-42ac-9570-f549236d5231", "x-request-start": "1741982498006" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741982497577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:01:37.577636+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741982497577, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:03:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741982617609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778906624,\"uptime\":1802346.09,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22167350,\"nice\":14030,\"sys\":2920960,\"idle\":1772859940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22187020,\"nice\":13850,\"sys\":2929390,\"idle\":1772558990,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30006,\"num\":3,\"sum\":60009}}}"}' escaped msg: '{"level":20,"time":1741982617609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778906624,\"uptime\":1802346.09,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22167350,\"nice\":14030,\"sys\":2920960,\"idle\":1772859940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22187020,\"nice\":13850,\"sys\":2929390,\"idle\":1772558990,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30006,\"num\":3,\"sum\":60009}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:03:37.609552+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741982617609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778906624,\"uptime\":1802346.09,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22167350,\"nice\":14030,\"sys\":2920960,\"idle\":1772859940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22187020,\"nice\":13850,\"sys\":2929390,\"idle\":1772558990,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30006,\"num\":3,\"sum\":60009}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "75bfe8a8-76bc-44e5-ae92-90b5f83a0170", "x-request-start": "1741982618036" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741982617609, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778906624,\"uptime\":1802346.09,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22167350,\"nice\":14030,\"sys\":2920960,\"idle\":1772859940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22187020,\"nice\":13850,\"sys\":2929390,\"idle\":1772558990,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30006,\"num\":3,\"sum\":60009}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:03:37.609552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741982617609, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2778906624,\"uptime\":1802346.09,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22167350,\"nice\":14030,\"sys\":2920960,\"idle\":1772859940,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22187020,\"nice\":13850,\"sys\":2929390,\"idle\":1772558990,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30006,\"num\":3,\"sum\":60009}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:03:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741982617609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741982617609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:03:37.609633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741982617609,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "75bfe8a8-76bc-44e5-ae92-90b5f83a0170", "x-request-start": "1741982618036" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741982617609, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:03:37.609633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741982617609, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:08:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741982917665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777862144,\"uptime\":1802646.14,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22170130,\"nice\":14030,\"sys\":2921310,\"idle\":1773156290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22189490,\"nice\":13850,\"sys\":2929770,\"idle\":1772855520,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30027,\"num\":3,\"sum\":60012}}}"}' escaped msg: '{"level":20,"time":1741982917665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777862144,\"uptime\":1802646.14,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22170130,\"nice\":14030,\"sys\":2921310,\"idle\":1773156290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22189490,\"nice\":13850,\"sys\":2929770,\"idle\":1772855520,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30027,\"num\":3,\"sum\":60012}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:08:37.665558+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741982917665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777862144,\"uptime\":1802646.14,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22170130,\"nice\":14030,\"sys\":2921310,\"idle\":1773156290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22189490,\"nice\":13850,\"sys\":2929770,\"idle\":1772855520,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30027,\"num\":3,\"sum\":60012}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6f924308-5cb1-4a1d-a9b9-7de51dba08f8", "x-request-start": "1741982918105" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741982917665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777862144,\"uptime\":1802646.14,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22170130,\"nice\":14030,\"sys\":2921310,\"idle\":1773156290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22189490,\"nice\":13850,\"sys\":2929770,\"idle\":1772855520,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30027,\"num\":3,\"sum\":60012}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:08:37.665558+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741982917665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2777862144,\"uptime\":1802646.14,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22170130,\"nice\":14030,\"sys\":2921310,\"idle\":1773156290,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22189490,\"nice\":13850,\"sys\":2929770,\"idle\":1772855520,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30027,\"num\":3,\"sum\":60012}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:08:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741982917665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741982917665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:08:37.665613+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741982917665,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6f924308-5cb1-4a1d-a9b9-7de51dba08f8", "x-request-start": "1741982918105" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741982917665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:08:37.665613+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741982917665, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:15:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741983337801,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845147136,\"uptime\":1803066.28,\"totalMem\":4018159616,\"loadavg\":[0.09,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22173730,\"nice\":14030,\"sys\":2921750,\"idle\":1773571510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22192740,\"nice\":13850,\"sys\":2930320,\"idle\":1773270520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30012,\"num\":13,\"sum\":59995}}}"}' escaped msg: '{"level":20,"time":1741983337801,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845147136,\"uptime\":1803066.28,\"totalMem\":4018159616,\"loadavg\":[0.09,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22173730,\"nice\":14030,\"sys\":2921750,\"idle\":1773571510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22192740,\"nice\":13850,\"sys\":2930320,\"idle\":1773270520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30012,\"num\":13,\"sum\":59995}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:15:37.801573+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741983337801,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845147136,\"uptime\":1803066.28,\"totalMem\":4018159616,\"loadavg\":[0.09,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22173730,\"nice\":14030,\"sys\":2921750,\"idle\":1773571510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22192740,\"nice\":13850,\"sys\":2930320,\"idle\":1773270520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30012,\"num\":13,\"sum\":59995}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "794f8713-482e-4e1f-aa38-804196c77022", "x-request-start": "1741983338213" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741983337801, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845147136,\"uptime\":1803066.28,\"totalMem\":4018159616,\"loadavg\":[0.09,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22173730,\"nice\":14030,\"sys\":2921750,\"idle\":1773571510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22192740,\"nice\":13850,\"sys\":2930320,\"idle\":1773270520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30012,\"num\":13,\"sum\":59995}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:15:37.801573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741983337801, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845147136,\"uptime\":1803066.28,\"totalMem\":4018159616,\"loadavg\":[0.09,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22173730,\"nice\":14030,\"sys\":2921750,\"idle\":1773571510,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22192740,\"nice\":13850,\"sys\":2930320,\"idle\":1773270520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30012,\"num\":13,\"sum\":59995}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:15:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741983337801,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741983337801,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:15:37.801597+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741983337801,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "794f8713-482e-4e1f-aa38-804196c77022", "x-request-start": "1741983338213" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741983337801, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:15:37.801597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741983337801, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:18:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741983517837,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845102080,\"uptime\":1803246.31,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22175120,\"nice\":14030,\"sys\":2921980,\"idle\":1773749620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22194280,\"nice\":13850,\"sys\":2930520,\"idle\":1773448310,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30029,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741983517837,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845102080,\"uptime\":1803246.31,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22175120,\"nice\":14030,\"sys\":2921980,\"idle\":1773749620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22194280,\"nice\":13850,\"sys\":2930520,\"idle\":1773448310,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30029,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:18:37.837627+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741983517837,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845102080,\"uptime\":1803246.31,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22175120,\"nice\":14030,\"sys\":2921980,\"idle\":1773749620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22194280,\"nice\":13850,\"sys\":2930520,\"idle\":1773448310,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30029,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c4c011ca-3082-44bd-ac7b-d3963a08eb0f", "x-request-start": "1741983518262" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741983517837, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845102080,\"uptime\":1803246.31,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22175120,\"nice\":14030,\"sys\":2921980,\"idle\":1773749620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22194280,\"nice\":13850,\"sys\":2930520,\"idle\":1773448310,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30029,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:18:37.837627+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741983517837, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2845102080,\"uptime\":1803246.31,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22175120,\"nice\":14030,\"sys\":2921980,\"idle\":1773749620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22194280,\"nice\":13850,\"sys\":2930520,\"idle\":1773448310,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30029,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:18:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741983517837,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741983517837,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:18:37.837638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741983517837,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c4c011ca-3082-44bd-ac7b-d3963a08eb0f", "x-request-start": "1741983518262" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741983517837, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:18:37.837638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741983517837, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:21:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741983697853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831556608,\"uptime\":1803426.33,\"totalMem\":4018159616,\"loadavg\":[0.16,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22177610,\"nice\":14030,\"sys\":2922190,\"idle\":1773927040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22195870,\"nice\":13850,\"sys\":2930790,\"idle\":1773625770,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30030,\"num\":3,\"sum\":60011}}}"}' escaped msg: '{"level":20,"time":1741983697853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831556608,\"uptime\":1803426.33,\"totalMem\":4018159616,\"loadavg\":[0.16,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22177610,\"nice\":14030,\"sys\":2922190,\"idle\":1773927040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22195870,\"nice\":13850,\"sys\":2930790,\"idle\":1773625770,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30030,\"num\":3,\"sum\":60011}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:21:37.853582+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741983697853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831556608,\"uptime\":1803426.33,\"totalMem\":4018159616,\"loadavg\":[0.16,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22177610,\"nice\":14030,\"sys\":2922190,\"idle\":1773927040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22195870,\"nice\":13850,\"sys\":2930790,\"idle\":1773625770,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30030,\"num\":3,\"sum\":60011}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c4995ed8-c567-4080-a0e6-c341442bf7ee", "x-request-start": "1741983698273" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741983697853, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831556608,\"uptime\":1803426.33,\"totalMem\":4018159616,\"loadavg\":[0.16,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22177610,\"nice\":14030,\"sys\":2922190,\"idle\":1773927040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22195870,\"nice\":13850,\"sys\":2930790,\"idle\":1773625770,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30030,\"num\":3,\"sum\":60011}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:21:37.853582+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741983697853, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2831556608,\"uptime\":1803426.33,\"totalMem\":4018159616,\"loadavg\":[0.16,0.06,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22177610,\"nice\":14030,\"sys\":2922190,\"idle\":1773927040,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22195870,\"nice\":13850,\"sys\":2930790,\"idle\":1773625770,\"irq\":0}}],\"eventLoopStats\":{\"min\":70,\"max\":30030,\"num\":3,\"sum\":60011}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:21:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741983697853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741983697853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:21:37.853622+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741983697853,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c4995ed8-c567-4080-a0e6-c341442bf7ee", "x-request-start": "1741983698273" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741983697853, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:21:37.853622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741983697853, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:24:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741983877921,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830192640,\"uptime\":1803606.4,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179180,\"nice\":14030,\"sys\":2922420,\"idle\":1774104990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22197530,\"nice\":13850,\"sys\":2931010,\"idle\":1773803850,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30009,\"num\":3,\"sum\":60018}}}"}' escaped msg: '{"level":20,"time":1741983877921,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830192640,\"uptime\":1803606.4,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179180,\"nice\":14030,\"sys\":2922420,\"idle\":1774104990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22197530,\"nice\":13850,\"sys\":2931010,\"idle\":1773803850,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30009,\"num\":3,\"sum\":60018}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:24:37.921544+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741983877921,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830192640,\"uptime\":1803606.4,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179180,\"nice\":14030,\"sys\":2922420,\"idle\":1774104990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22197530,\"nice\":13850,\"sys\":2931010,\"idle\":1773803850,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30009,\"num\":3,\"sum\":60018}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a19055a2-1580-420d-a665-672af4e42916", "x-request-start": "1741983878345" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741983877921, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830192640,\"uptime\":1803606.4,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179180,\"nice\":14030,\"sys\":2922420,\"idle\":1774104990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22197530,\"nice\":13850,\"sys\":2931010,\"idle\":1773803850,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30009,\"num\":3,\"sum\":60018}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:24:37.921544+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741983877921, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2830192640,\"uptime\":1803606.4,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179180,\"nice\":14030,\"sys\":2922420,\"idle\":1774104990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22197530,\"nice\":13850,\"sys\":2931010,\"idle\":1773803850,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30009,\"num\":3,\"sum\":60018}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:24:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741983877921,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741983877921,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:24:37.921618+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741983877921,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a19055a2-1580-420d-a665-672af4e42916", "x-request-start": "1741983878345" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741983877921, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:24:37.921618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741983877921, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:25:37', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741983937937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837020672,\"uptime\":1803666.41,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179730,\"nice\":14030,\"sys\":2922470,\"idle\":1774164350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22197970,\"nice\":13850,\"sys\":2931110,\"idle\":1773863090,\"irq\":0}}],\"eventLoopStats\":{\"min\":61,\"max\":30026,\"num\":3,\"sum\":60018}}}"}' escaped msg: '{"level":20,"time":1741983937937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837020672,\"uptime\":1803666.41,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179730,\"nice\":14030,\"sys\":2922470,\"idle\":1774164350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22197970,\"nice\":13850,\"sys\":2931110,\"idle\":1773863090,\"irq\":0}}],\"eventLoopStats\":{\"min\":61,\"max\":30026,\"num\":3,\"sum\":60018}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:25:37.937564+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741983937937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837020672,\"uptime\":1803666.41,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179730,\"nice\":14030,\"sys\":2922470,\"idle\":1774164350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22197970,\"nice\":13850,\"sys\":2931110,\"idle\":1773863090,\"irq\":0}}],\"eventLoopStats\":{\"min\":61,\"max\":30026,\"num\":3,\"sum\":60018}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "17b8ffa0-6cae-4dc9-8d52-b40fdaca5bf2", "x-request-start": "1741983938357" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741983937937, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837020672,\"uptime\":1803666.41,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179730,\"nice\":14030,\"sys\":2922470,\"idle\":1774164350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22197970,\"nice\":13850,\"sys\":2931110,\"idle\":1773863090,\"irq\":0}}],\"eventLoopStats\":{\"min\":61,\"max\":30026,\"num\":3,\"sum\":60018}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:25:37.937564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741983937937, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2837020672,\"uptime\":1803666.41,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22179730,\"nice\":14030,\"sys\":2922470,\"idle\":1774164350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22197970,\"nice\":13850,\"sys\":2931110,\"idle\":1773863090,\"irq\":0}}],\"eventLoopStats\":{\"min\":61,\"max\":30026,\"num\":3,\"sum\":60018}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:25:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741983937937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741983937937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:25:37.937619+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741983937937,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "17b8ffa0-6cae-4dc9-8d52-b40fdaca5bf2", "x-request-start": "1741983938357" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741983937937, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:25:37.937619+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741983937937, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:25:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741983938390,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741983938390,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:25:38.391062+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741983938390,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "812fba79-f3f5-4601-9b29-e98f383bab06", "x-request-start": "1741983938803" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741983938390, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:25:38.391062+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741983938390, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:25:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741983938392,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741983938392,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:25:38.392541+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741983938392,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "812fba79-f3f5-4601-9b29-e98f383bab06", "x-request-start": "1741983938803" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741983938392, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:25:38.392541+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741983938392, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:28:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741984118001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893877248,\"uptime\":1803846.48,\"totalMem\":4018159616,\"loadavg\":[0.08,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22181910,\"nice\":14030,\"sys\":2922800,\"idle\":1774341550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22200760,\"nice\":13850,\"sys\":2931440,\"idle\":1774039640,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30029,\"num\":3,\"sum\":60021}}}"}' escaped msg: '{"level":20,"time":1741984118001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893877248,\"uptime\":1803846.48,\"totalMem\":4018159616,\"loadavg\":[0.08,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22181910,\"nice\":14030,\"sys\":2922800,\"idle\":1774341550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22200760,\"nice\":13850,\"sys\":2931440,\"idle\":1774039640,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30029,\"num\":3,\"sum\":60021}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:28:38.001569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741984118001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893877248,\"uptime\":1803846.48,\"totalMem\":4018159616,\"loadavg\":[0.08,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22181910,\"nice\":14030,\"sys\":2922800,\"idle\":1774341550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22200760,\"nice\":13850,\"sys\":2931440,\"idle\":1774039640,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30029,\"num\":3,\"sum\":60021}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e32ea995-2a63-4184-bde0-f3d04a504912", "x-request-start": "1741984118426" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741984118001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893877248,\"uptime\":1803846.48,\"totalMem\":4018159616,\"loadavg\":[0.08,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22181910,\"nice\":14030,\"sys\":2922800,\"idle\":1774341550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22200760,\"nice\":13850,\"sys\":2931440,\"idle\":1774039640,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30029,\"num\":3,\"sum\":60021}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:28:38.001569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741984118001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893877248,\"uptime\":1803846.48,\"totalMem\":4018159616,\"loadavg\":[0.08,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22181910,\"nice\":14030,\"sys\":2922800,\"idle\":1774341550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22200760,\"nice\":13850,\"sys\":2931440,\"idle\":1774039640,\"irq\":0}}],\"eventLoopStats\":{\"min\":45,\"max\":30029,\"num\":3,\"sum\":60021}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:28:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741984118001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741984118001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:28:38.001592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741984118001,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e32ea995-2a63-4184-bde0-f3d04a504912", "x-request-start": "1741984118426" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741984118001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:28:38.001592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741984118001, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:34:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741984478113,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880884736,\"uptime\":1804206.59,\"totalMem\":4018159616,\"loadavg\":[0.01,0.07,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22209350,\"nice\":14030,\"sys\":2924400,\"idle\":1774671550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22224630,\"nice\":13850,\"sys\":2932580,\"idle\":1774373630,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30005,\"num\":3,\"sum\":60002}}}"}' escaped msg: '{"level":20,"time":1741984478113,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880884736,\"uptime\":1804206.59,\"totalMem\":4018159616,\"loadavg\":[0.01,0.07,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22209350,\"nice\":14030,\"sys\":2924400,\"idle\":1774671550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22224630,\"nice\":13850,\"sys\":2932580,\"idle\":1774373630,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30005,\"num\":3,\"sum\":60002}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:34:38.113578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741984478113,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880884736,\"uptime\":1804206.59,\"totalMem\":4018159616,\"loadavg\":[0.01,0.07,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22209350,\"nice\":14030,\"sys\":2924400,\"idle\":1774671550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22224630,\"nice\":13850,\"sys\":2932580,\"idle\":1774373630,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30005,\"num\":3,\"sum\":60002}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "631ac7e8-59f6-4b0f-bc0a-e027d6370adf", "x-request-start": "1741984478554" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741984478113, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880884736,\"uptime\":1804206.59,\"totalMem\":4018159616,\"loadavg\":[0.01,0.07,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22209350,\"nice\":14030,\"sys\":2924400,\"idle\":1774671550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22224630,\"nice\":13850,\"sys\":2932580,\"idle\":1774373630,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30005,\"num\":3,\"sum\":60002}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:34:38.113578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741984478113, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880884736,\"uptime\":1804206.59,\"totalMem\":4018159616,\"loadavg\":[0.01,0.07,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22209350,\"nice\":14030,\"sys\":2924400,\"idle\":1774671550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22224630,\"nice\":13850,\"sys\":2932580,\"idle\":1774373630,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30005,\"num\":3,\"sum\":60002}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:34:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741984478113,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741984478113,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:34:38.113641+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741984478113,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "631ac7e8-59f6-4b0f-bc0a-e027d6370adf", "x-request-start": "1741984478554" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741984478113, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:34:38.113641+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741984478113, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:53:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741985618601,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891538432,\"uptime\":1805347.08,\"totalMem\":4018159616,\"loadavg\":[0.03,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22219830,\"nice\":14030,\"sys\":2925880,\"idle\":1775797590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22233950,\"nice\":13850,\"sys\":2934080,\"idle\":1775500130,\"irq\":0}}],\"eventLoopStats\":{\"min\":23,\"max\":30029,\"num\":3,\"sum\":60002}}}"}' escaped msg: '{"level":20,"time":1741985618601,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891538432,\"uptime\":1805347.08,\"totalMem\":4018159616,\"loadavg\":[0.03,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22219830,\"nice\":14030,\"sys\":2925880,\"idle\":1775797590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22233950,\"nice\":13850,\"sys\":2934080,\"idle\":1775500130,\"irq\":0}}],\"eventLoopStats\":{\"min\":23,\"max\":30029,\"num\":3,\"sum\":60002}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:53:38.601571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741985618601,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891538432,\"uptime\":1805347.08,\"totalMem\":4018159616,\"loadavg\":[0.03,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22219830,\"nice\":14030,\"sys\":2925880,\"idle\":1775797590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22233950,\"nice\":13850,\"sys\":2934080,\"idle\":1775500130,\"irq\":0}}],\"eventLoopStats\":{\"min\":23,\"max\":30029,\"num\":3,\"sum\":60002}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "58db211a-6be5-4e01-9f75-9dbd97a1dc6d", "x-request-start": "1741985619038" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741985618601, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891538432,\"uptime\":1805347.08,\"totalMem\":4018159616,\"loadavg\":[0.03,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22219830,\"nice\":14030,\"sys\":2925880,\"idle\":1775797590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22233950,\"nice\":13850,\"sys\":2934080,\"idle\":1775500130,\"irq\":0}}],\"eventLoopStats\":{\"min\":23,\"max\":30029,\"num\":3,\"sum\":60002}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:53:38.601571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741985618601, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891538432,\"uptime\":1805347.08,\"totalMem\":4018159616,\"loadavg\":[0.03,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22219830,\"nice\":14030,\"sys\":2925880,\"idle\":1775797590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22233950,\"nice\":13850,\"sys\":2934080,\"idle\":1775500130,\"irq\":0}}],\"eventLoopStats\":{\"min\":23,\"max\":30029,\"num\":3,\"sum\":60002}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:53:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741985618601,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741985618601,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:53:38.601618+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741985618601,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "58db211a-6be5-4e01-9f75-9dbd97a1dc6d", "x-request-start": "1741985619038" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741985618601, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:53:38.601618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741985618601, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:54:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741985678617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891579392,\"uptime\":1805407.09,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22220450,\"nice\":14030,\"sys\":2925980,\"idle\":1775856900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22234290,\"nice\":13850,\"sys\":2934160,\"idle\":1775559530,\"irq\":0}}],\"eventLoopStats\":{\"min\":49,\"max\":30010,\"num\":3,\"sum\":60013}}}"}' escaped msg: '{"level":20,"time":1741985678617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891579392,\"uptime\":1805407.09,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22220450,\"nice\":14030,\"sys\":2925980,\"idle\":1775856900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22234290,\"nice\":13850,\"sys\":2934160,\"idle\":1775559530,\"irq\":0}}],\"eventLoopStats\":{\"min\":49,\"max\":30010,\"num\":3,\"sum\":60013}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:54:38.617560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741985678617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891579392,\"uptime\":1805407.09,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22220450,\"nice\":14030,\"sys\":2925980,\"idle\":1775856900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22234290,\"nice\":13850,\"sys\":2934160,\"idle\":1775559530,\"irq\":0}}],\"eventLoopStats\":{\"min\":49,\"max\":30010,\"num\":3,\"sum\":60013}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d386e500-fc64-49ed-a85c-9165028520d2", "x-request-start": "1741985679061" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741985678617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891579392,\"uptime\":1805407.09,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22220450,\"nice\":14030,\"sys\":2925980,\"idle\":1775856900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22234290,\"nice\":13850,\"sys\":2934160,\"idle\":1775559530,\"irq\":0}}],\"eventLoopStats\":{\"min\":49,\"max\":30010,\"num\":3,\"sum\":60013}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:54:38.617560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741985678617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891579392,\"uptime\":1805407.09,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22220450,\"nice\":14030,\"sys\":2925980,\"idle\":1775856900,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22234290,\"nice\":13850,\"sys\":2934160,\"idle\":1775559530,\"irq\":0}}],\"eventLoopStats\":{\"min\":49,\"max\":30010,\"num\":3,\"sum\":60013}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:54:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741985678617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741985678617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:54:38.617642+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741985678617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d386e500-fc64-49ed-a85c-9165028520d2", "x-request-start": "1741985679061" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741985678617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:54:38.617642+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741985678617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:55:44', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741985744460,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741985744460,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:55:44.461031+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741985744460,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "648b9f80-b1b2-40d4-9938-a474f1e5533a", "x-request-start": "1741985744880" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741985744460, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:55:44.461031+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741985744460, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:55:44', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741985744462,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741985744462,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:55:44.462580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741985744462,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "648b9f80-b1b2-40d4-9938-a474f1e5533a", "x-request-start": "1741985744880" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741985744462, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:55:44.462580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741985744462, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:56:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741985798653,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894209024,\"uptime\":1805527.13,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221460,\"nice\":14030,\"sys\":2926130,\"idle\":1775975560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235260,\"nice\":13850,\"sys\":2934360,\"idle\":1775678180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29963,\"num\":18,\"sum\":60002}}}"}' escaped msg: '{"level":20,"time":1741985798653,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894209024,\"uptime\":1805527.13,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221460,\"nice\":14030,\"sys\":2926130,\"idle\":1775975560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235260,\"nice\":13850,\"sys\":2934360,\"idle\":1775678180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29963,\"num\":18,\"sum\":60002}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:56:38.653553+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741985798653,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894209024,\"uptime\":1805527.13,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221460,\"nice\":14030,\"sys\":2926130,\"idle\":1775975560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235260,\"nice\":13850,\"sys\":2934360,\"idle\":1775678180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29963,\"num\":18,\"sum\":60002}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8f0ff00b-1271-4ddc-b265-e687d37e0bca", "x-request-start": "1741985799070" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741985798653, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894209024,\"uptime\":1805527.13,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221460,\"nice\":14030,\"sys\":2926130,\"idle\":1775975560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235260,\"nice\":13850,\"sys\":2934360,\"idle\":1775678180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29963,\"num\":18,\"sum\":60002}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:56:38.653553+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741985798653, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894209024,\"uptime\":1805527.13,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221460,\"nice\":14030,\"sys\":2926130,\"idle\":1775975560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235260,\"nice\":13850,\"sys\":2934360,\"idle\":1775678180,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29963,\"num\":18,\"sum\":60002}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:56:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741985798653,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741985798653,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:56:38.653649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741985798653,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8f0ff00b-1271-4ddc-b265-e687d37e0bca", "x-request-start": "1741985799070" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741985798653, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:56:38.653649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741985798653, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:57:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741985858673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894512128,\"uptime\":1805587.15,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221870,\"nice\":14030,\"sys\":2926200,\"idle\":1776034970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235750,\"nice\":13850,\"sys\":2934430,\"idle\":1775737500,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30005,\"num\":3,\"sum\":60016}}}"}' escaped msg: '{"level":20,"time":1741985858673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894512128,\"uptime\":1805587.15,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221870,\"nice\":14030,\"sys\":2926200,\"idle\":1776034970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235750,\"nice\":13850,\"sys\":2934430,\"idle\":1775737500,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30005,\"num\":3,\"sum\":60016}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:57:38.673534+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741985858673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894512128,\"uptime\":1805587.15,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221870,\"nice\":14030,\"sys\":2926200,\"idle\":1776034970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235750,\"nice\":13850,\"sys\":2934430,\"idle\":1775737500,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30005,\"num\":3,\"sum\":60016}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c02d786a-5697-4cd4-bb79-d7456352e8b1", "x-request-start": "1741985859095" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741985858673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894512128,\"uptime\":1805587.15,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221870,\"nice\":14030,\"sys\":2926200,\"idle\":1776034970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235750,\"nice\":13850,\"sys\":2934430,\"idle\":1775737500,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30005,\"num\":3,\"sum\":60016}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:57:38.673534+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741985858673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894512128,\"uptime\":1805587.15,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22221870,\"nice\":14030,\"sys\":2926200,\"idle\":1776034970,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235750,\"nice\":13850,\"sys\":2934430,\"idle\":1775737500,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30005,\"num\":3,\"sum\":60016}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:57:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741985858673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741985858673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:57:38.673649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741985858673,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c02d786a-5697-4cd4-bb79-d7456352e8b1", "x-request-start": "1741985859095" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741985858673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:57:38.673649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741985858673, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:58:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741985918693,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894589952,\"uptime\":1805647.17,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22222220,\"nice\":14030,\"sys\":2926270,\"idle\":1776094410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22236220,\"nice\":13850,\"sys\":2934470,\"idle\":1775796820,\"irq\":0}}],\"eventLoopStats\":{\"min\":23,\"max\":30023,\"num\":3,\"sum\":60018}}}"}' escaped msg: '{"level":20,"time":1741985918693,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894589952,\"uptime\":1805647.17,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22222220,\"nice\":14030,\"sys\":2926270,\"idle\":1776094410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22236220,\"nice\":13850,\"sys\":2934470,\"idle\":1775796820,\"irq\":0}}],\"eventLoopStats\":{\"min\":23,\"max\":30023,\"num\":3,\"sum\":60018}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:58:38.693563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741985918693,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894589952,\"uptime\":1805647.17,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22222220,\"nice\":14030,\"sys\":2926270,\"idle\":1776094410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22236220,\"nice\":13850,\"sys\":2934470,\"idle\":1775796820,\"irq\":0}}],\"eventLoopStats\":{\"min\":23,\"max\":30023,\"num\":3,\"sum\":60018}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9331baa3-ada6-4c99-8a4f-faf0abd9a4cd", "x-request-start": "1741985919130" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741985918693, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894589952,\"uptime\":1805647.17,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22222220,\"nice\":14030,\"sys\":2926270,\"idle\":1776094410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22236220,\"nice\":13850,\"sys\":2934470,\"idle\":1775796820,\"irq\":0}}],\"eventLoopStats\":{\"min\":23,\"max\":30023,\"num\":3,\"sum\":60018}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:58:38.693563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741985918693, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894589952,\"uptime\":1805647.17,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22222220,\"nice\":14030,\"sys\":2926270,\"idle\":1776094410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22236220,\"nice\":13850,\"sys\":2934470,\"idle\":1775796820,\"irq\":0}}],\"eventLoopStats\":{\"min\":23,\"max\":30023,\"num\":3,\"sum\":60018}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 20:58:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741985918693,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741985918693,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T20:58:38.693586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741985918693,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9331baa3-ada6-4c99-8a4f-faf0abd9a4cd", "x-request-start": "1741985919130" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741985918693, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T20:58:38.693586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741985918693, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:13:38', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741986818997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892034048,\"uptime\":1806547.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229610,\"nice\":14030,\"sys\":2927310,\"idle\":1776984670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243860,\"nice\":13850,\"sys\":2935470,\"idle\":1776686600,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30004,\"num\":3,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1741986818997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892034048,\"uptime\":1806547.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229610,\"nice\":14030,\"sys\":2927310,\"idle\":1776984670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243860,\"nice\":13850,\"sys\":2935470,\"idle\":1776686600,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30004,\"num\":3,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:13:38.997560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741986818997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892034048,\"uptime\":1806547.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229610,\"nice\":14030,\"sys\":2927310,\"idle\":1776984670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243860,\"nice\":13850,\"sys\":2935470,\"idle\":1776686600,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30004,\"num\":3,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9021019f-e4c4-475f-b1bd-63780b1e0c36", "x-request-start": "1741986819426" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741986818997, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892034048,\"uptime\":1806547.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229610,\"nice\":14030,\"sys\":2927310,\"idle\":1776984670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243860,\"nice\":13850,\"sys\":2935470,\"idle\":1776686600,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30004,\"num\":3,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:13:38.997560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741986818997, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892034048,\"uptime\":1806547.47,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229610,\"nice\":14030,\"sys\":2927310,\"idle\":1776984670,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243860,\"nice\":13850,\"sys\":2935470,\"idle\":1776686600,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30004,\"num\":3,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:13:38', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741986818997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741986818997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:13:38.997610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741986818997,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9021019f-e4c4-475f-b1bd-63780b1e0c36", "x-request-start": "1741986819426" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741986818997, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:13:38.997610+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741986818997, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:14:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741986879005,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892156928,\"uptime\":1806607.48,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229990,\"nice\":14030,\"sys\":2927360,\"idle\":1777044060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244300,\"nice\":13850,\"sys\":2935520,\"idle\":1776745920,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30007,\"num\":3,\"sum\":60009}}}"}' escaped msg: '{"level":20,"time":1741986879005,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892156928,\"uptime\":1806607.48,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229990,\"nice\":14030,\"sys\":2927360,\"idle\":1777044060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244300,\"nice\":13850,\"sys\":2935520,\"idle\":1776745920,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30007,\"num\":3,\"sum\":60009}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:14:39.005573+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741986879005,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892156928,\"uptime\":1806607.48,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229990,\"nice\":14030,\"sys\":2927360,\"idle\":1777044060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244300,\"nice\":13850,\"sys\":2935520,\"idle\":1776745920,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30007,\"num\":3,\"sum\":60009}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b4d651a3-4f35-476b-9020-86b7d24e72c1", "x-request-start": "1741986879443" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741986879005, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892156928,\"uptime\":1806607.48,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229990,\"nice\":14030,\"sys\":2927360,\"idle\":1777044060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244300,\"nice\":13850,\"sys\":2935520,\"idle\":1776745920,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30007,\"num\":3,\"sum\":60009}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:14:39.005573+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741986879005, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892156928,\"uptime\":1806607.48,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22229990,\"nice\":14030,\"sys\":2927360,\"idle\":1777044060,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244300,\"nice\":13850,\"sys\":2935520,\"idle\":1776745920,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30007,\"num\":3,\"sum\":60009}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:14:39', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741986879005,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741986879005,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:14:39.005630+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741986879005,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b4d651a3-4f35-476b-9020-86b7d24e72c1", "x-request-start": "1741986879443" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741986879005, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:14:39.005630+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741986879005, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:24:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741987479181,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892152832,\"uptime\":1807207.66,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235770,\"nice\":14030,\"sys\":2928010,\"idle\":1777636740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22249860,\"nice\":13850,\"sys\":2936220,\"idle\":1777338560,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60000}}}"}' escaped msg: '{"level":20,"time":1741987479181,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892152832,\"uptime\":1807207.66,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235770,\"nice\":14030,\"sys\":2928010,\"idle\":1777636740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22249860,\"nice\":13850,\"sys\":2936220,\"idle\":1777338560,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60000}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:24:39.181633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741987479181,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892152832,\"uptime\":1807207.66,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235770,\"nice\":14030,\"sys\":2928010,\"idle\":1777636740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22249860,\"nice\":13850,\"sys\":2936220,\"idle\":1777338560,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60000}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ae259666-56d4-4069-8c78-8b18b8bbb48c", "x-request-start": "1741987479603" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741987479181, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892152832,\"uptime\":1807207.66,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235770,\"nice\":14030,\"sys\":2928010,\"idle\":1777636740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22249860,\"nice\":13850,\"sys\":2936220,\"idle\":1777338560,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60000}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:24:39.181633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741987479181, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892152832,\"uptime\":1807207.66,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22235770,\"nice\":14030,\"sys\":2928010,\"idle\":1777636740,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22249860,\"nice\":13850,\"sys\":2936220,\"idle\":1777338560,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60000}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:24:39', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741987479181,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741987479181,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:24:39.181649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741987479181,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ae259666-56d4-4069-8c78-8b18b8bbb48c", "x-request-start": "1741987479603" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741987479181, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:24:39.181649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741987479181, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:33:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741988019365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898227200,\"uptime\":1807747.84,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22239410,\"nice\":14030,\"sys\":2928680,\"idle\":1778170750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254130,\"nice\":13850,\"sys\":2936900,\"idle\":1777872180,\"irq\":0}}],\"eventLoopStats\":{\"min\":62,\"max\":30018,\"num\":3,\"sum\":60019}}}"}' escaped msg: '{"level":20,"time":1741988019365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898227200,\"uptime\":1807747.84,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22239410,\"nice\":14030,\"sys\":2928680,\"idle\":1778170750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254130,\"nice\":13850,\"sys\":2936900,\"idle\":1777872180,\"irq\":0}}],\"eventLoopStats\":{\"min\":62,\"max\":30018,\"num\":3,\"sum\":60019}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:33:39.365551+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741988019365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898227200,\"uptime\":1807747.84,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22239410,\"nice\":14030,\"sys\":2928680,\"idle\":1778170750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254130,\"nice\":13850,\"sys\":2936900,\"idle\":1777872180,\"irq\":0}}],\"eventLoopStats\":{\"min\":62,\"max\":30018,\"num\":3,\"sum\":60019}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "249efd88-5aaa-4369-ab6c-c6e9452d1cf7", "x-request-start": "1741988019789" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741988019365, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898227200,\"uptime\":1807747.84,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22239410,\"nice\":14030,\"sys\":2928680,\"idle\":1778170750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254130,\"nice\":13850,\"sys\":2936900,\"idle\":1777872180,\"irq\":0}}],\"eventLoopStats\":{\"min\":62,\"max\":30018,\"num\":3,\"sum\":60019}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:33:39.365551+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741988019365, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898227200,\"uptime\":1807747.84,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22239410,\"nice\":14030,\"sys\":2928680,\"idle\":1778170750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254130,\"nice\":13850,\"sys\":2936900,\"idle\":1777872180,\"irq\":0}}],\"eventLoopStats\":{\"min\":62,\"max\":30018,\"num\":3,\"sum\":60019}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:33:39', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741988019365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741988019365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:33:39.365638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741988019365,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "249efd88-5aaa-4369-ab6c-c6e9452d1cf7", "x-request-start": "1741988019789" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741988019365, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:33:39.365638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741988019365, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:34:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741988079393,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897526784,\"uptime\":1807807.87,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22239960,\"nice\":14030,\"sys\":2928760,\"idle\":1778230050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254820,\"nice\":13850,\"sys\":2936970,\"idle\":1777931550,\"irq\":0}}],\"eventLoopStats\":{\"min\":61,\"max\":30028,\"num\":3,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1741988079393,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897526784,\"uptime\":1807807.87,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22239960,\"nice\":14030,\"sys\":2928760,\"idle\":1778230050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254820,\"nice\":13850,\"sys\":2936970,\"idle\":1777931550,\"irq\":0}}],\"eventLoopStats\":{\"min\":61,\"max\":30028,\"num\":3,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:34:39.393609+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741988079393,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897526784,\"uptime\":1807807.87,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22239960,\"nice\":14030,\"sys\":2928760,\"idle\":1778230050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254820,\"nice\":13850,\"sys\":2936970,\"idle\":1777931550,\"irq\":0}}],\"eventLoopStats\":{\"min\":61,\"max\":30028,\"num\":3,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "feb7a0db-b62a-4ac1-a595-fade970ebe60", "x-request-start": "1741988079815" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741988079393, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897526784,\"uptime\":1807807.87,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22239960,\"nice\":14030,\"sys\":2928760,\"idle\":1778230050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254820,\"nice\":13850,\"sys\":2936970,\"idle\":1777931550,\"irq\":0}}],\"eventLoopStats\":{\"min\":61,\"max\":30028,\"num\":3,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:34:39.393609+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741988079393, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897526784,\"uptime\":1807807.87,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22239960,\"nice\":14030,\"sys\":2928760,\"idle\":1778230050,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22254820,\"nice\":13850,\"sys\":2936970,\"idle\":1777931550,\"irq\":0}}],\"eventLoopStats\":{\"min\":61,\"max\":30028,\"num\":3,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:34:39', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741988079393,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741988079393,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:34:39.393620+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741988079393,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "feb7a0db-b62a-4ac1-a595-fade970ebe60", "x-request-start": "1741988079815" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741988079393, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:34:39.393620+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741988079393, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:36:45', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741988205542,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741988205542,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:36:45.542258+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741988205542,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "efe9b0af-ca2e-4f45-a89c-3e3fa4dd0eb5", "x-request-start": "1741988205959" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741988205542, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:36:45.542258+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741988205542, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:36:45', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741988205543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741988205543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:36:45.543687+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741988205543,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "efe9b0af-ca2e-4f45-a89c-3e3fa4dd0eb5", "x-request-start": "1741988205959" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741988205543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:36:45.543687+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741988205543, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:41:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741988499513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895233024,\"uptime\":1808227.99,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243440,\"nice\":14030,\"sys\":2929260,\"idle\":1778645270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22257810,\"nice\":13850,\"sys\":2937440,\"idle\":1778347020,\"irq\":0}}],\"eventLoopStats\":{\"min\":90,\"max\":30030,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741988499513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895233024,\"uptime\":1808227.99,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243440,\"nice\":14030,\"sys\":2929260,\"idle\":1778645270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22257810,\"nice\":13850,\"sys\":2937440,\"idle\":1778347020,\"irq\":0}}],\"eventLoopStats\":{\"min\":90,\"max\":30030,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:41:39.513609+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741988499513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895233024,\"uptime\":1808227.99,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243440,\"nice\":14030,\"sys\":2929260,\"idle\":1778645270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22257810,\"nice\":13850,\"sys\":2937440,\"idle\":1778347020,\"irq\":0}}],\"eventLoopStats\":{\"min\":90,\"max\":30030,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "734afb70-536b-4e61-b95f-c5cf5b09e957", "x-request-start": "1741988499934" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741988499513, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895233024,\"uptime\":1808227.99,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243440,\"nice\":14030,\"sys\":2929260,\"idle\":1778645270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22257810,\"nice\":13850,\"sys\":2937440,\"idle\":1778347020,\"irq\":0}}],\"eventLoopStats\":{\"min\":90,\"max\":30030,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:41:39.513609+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741988499513, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895233024,\"uptime\":1808227.99,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22243440,\"nice\":14030,\"sys\":2929260,\"idle\":1778645270,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22257810,\"nice\":13850,\"sys\":2937440,\"idle\":1778347020,\"irq\":0}}],\"eventLoopStats\":{\"min\":90,\"max\":30030,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:41:39', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741988499513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741988499513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:41:39.513687+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741988499513,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "734afb70-536b-4e61-b95f-c5cf5b09e957", "x-request-start": "1741988499934" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741988499513, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:41:39.513687+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741988499513, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:43:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741988619553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895265792,\"uptime\":1808348.03,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244230,\"nice\":14030,\"sys\":2929400,\"idle\":1778764010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22258840,\"nice\":13850,\"sys\":2937560,\"idle\":1778465660,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30000,\"num\":3,\"sum\":60013}}}"}' escaped msg: '{"level":20,"time":1741988619553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895265792,\"uptime\":1808348.03,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244230,\"nice\":14030,\"sys\":2929400,\"idle\":1778764010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22258840,\"nice\":13850,\"sys\":2937560,\"idle\":1778465660,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30000,\"num\":3,\"sum\":60013}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:43:39.553564+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741988619553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895265792,\"uptime\":1808348.03,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244230,\"nice\":14030,\"sys\":2929400,\"idle\":1778764010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22258840,\"nice\":13850,\"sys\":2937560,\"idle\":1778465660,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30000,\"num\":3,\"sum\":60013}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0881695f-1f47-4158-b0c5-b5ca6beeabf8", "x-request-start": "1741988619981" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741988619553, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895265792,\"uptime\":1808348.03,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244230,\"nice\":14030,\"sys\":2929400,\"idle\":1778764010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22258840,\"nice\":13850,\"sys\":2937560,\"idle\":1778465660,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30000,\"num\":3,\"sum\":60013}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:43:39.553564+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741988619553, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895265792,\"uptime\":1808348.03,\"totalMem\":4018159616,\"loadavg\":[0.05,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244230,\"nice\":14030,\"sys\":2929400,\"idle\":1778764010,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22258840,\"nice\":13850,\"sys\":2937560,\"idle\":1778465660,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30000,\"num\":3,\"sum\":60013}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:43:39', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741988619553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741988619553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:43:39.553616+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741988619553,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0881695f-1f47-4158-b0c5-b5ca6beeabf8", "x-request-start": "1741988619981" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741988619553, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:43:39.553616+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741988619553, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:44:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741988679573,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895278080,\"uptime\":1808408.05,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244630,\"nice\":14030,\"sys\":2929500,\"idle\":1778823400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22259300,\"nice\":13850,\"sys\":2937620,\"idle\":1778524980,\"irq\":0}}],\"eventLoopStats\":{\"min\":73,\"max\":30000,\"num\":3,\"sum\":60016}}}"}' escaped msg: '{"level":20,"time":1741988679573,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895278080,\"uptime\":1808408.05,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244630,\"nice\":14030,\"sys\":2929500,\"idle\":1778823400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22259300,\"nice\":13850,\"sys\":2937620,\"idle\":1778524980,\"irq\":0}}],\"eventLoopStats\":{\"min\":73,\"max\":30000,\"num\":3,\"sum\":60016}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:44:39.573541+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741988679573,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895278080,\"uptime\":1808408.05,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244630,\"nice\":14030,\"sys\":2929500,\"idle\":1778823400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22259300,\"nice\":13850,\"sys\":2937620,\"idle\":1778524980,\"irq\":0}}],\"eventLoopStats\":{\"min\":73,\"max\":30000,\"num\":3,\"sum\":60016}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3dbc3fc2-552f-41ee-a0c9-3237943f77b4", "x-request-start": "1741988680013" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741988679573, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895278080,\"uptime\":1808408.05,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244630,\"nice\":14030,\"sys\":2929500,\"idle\":1778823400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22259300,\"nice\":13850,\"sys\":2937620,\"idle\":1778524980,\"irq\":0}}],\"eventLoopStats\":{\"min\":73,\"max\":30000,\"num\":3,\"sum\":60016}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:44:39.573541+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741988679573, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895278080,\"uptime\":1808408.05,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22244630,\"nice\":14030,\"sys\":2929500,\"idle\":1778823400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22259300,\"nice\":13850,\"sys\":2937620,\"idle\":1778524980,\"irq\":0}}],\"eventLoopStats\":{\"min\":73,\"max\":30000,\"num\":3,\"sum\":60016}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:44:39', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741988679573,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741988679573,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:44:39.573668+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741988679573,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3dbc3fc2-552f-41ee-a0c9-3237943f77b4", "x-request-start": "1741988680013" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741988679573, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:44:39.573668+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741988679573, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:47:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741988859617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894897152,\"uptime\":1808588.09,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22245860,\"nice\":14030,\"sys\":2929730,\"idle\":1779001360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22260680,\"nice\":13850,\"sys\":2937880,\"idle\":1778702770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29945,\"num\":16,\"sum\":59995}}}"}' escaped msg: '{"level":20,"time":1741988859617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894897152,\"uptime\":1808588.09,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22245860,\"nice\":14030,\"sys\":2929730,\"idle\":1779001360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22260680,\"nice\":13850,\"sys\":2937880,\"idle\":1778702770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29945,\"num\":16,\"sum\":59995}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:47:39.617548+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741988859617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894897152,\"uptime\":1808588.09,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22245860,\"nice\":14030,\"sys\":2929730,\"idle\":1779001360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22260680,\"nice\":13850,\"sys\":2937880,\"idle\":1778702770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29945,\"num\":16,\"sum\":59995}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a39f8cef-19ee-4d51-af88-ee2a6c6fe0f0", "x-request-start": "1741988860052" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741988859617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894897152,\"uptime\":1808588.09,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22245860,\"nice\":14030,\"sys\":2929730,\"idle\":1779001360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22260680,\"nice\":13850,\"sys\":2937880,\"idle\":1778702770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29945,\"num\":16,\"sum\":59995}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:47:39.617548+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741988859617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894897152,\"uptime\":1808588.09,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22245860,\"nice\":14030,\"sys\":2929730,\"idle\":1779001360,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22260680,\"nice\":13850,\"sys\":2937880,\"idle\":1778702770,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29945,\"num\":16,\"sum\":59995}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:47:39', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741988859617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741988859617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:47:39.617647+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741988859617,"pid":30,"hostname":"dyno-4042cad1-7496-49e2-96d0-60ed281d9da4","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a39f8cef-19ee-4d51-af88-ee2a6c6fe0f0", "x-request-start": "1741988860052" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741988859617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:47:39.617647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741988859617, "pid": 30, "hostname": "dyno-4042cad1-7496-49e2-96d0-60ed281d9da4", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:54:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741989242001,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932785152,\"uptime\":1808970.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22252800,\"nice\":14030,\"sys\":2931520,\"idle\":1779373600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22267840,\"nice\":13850,\"sys\":2939850,\"idle\":1779074510,\"irq\":0}}],\"eventLoopStats\":{\"min\":93,\"max\":30030,\"num\":3,\"sum\":60014}}}"}' escaped msg: '{"level":20,"time":1741989242001,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932785152,\"uptime\":1808970.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22252800,\"nice\":14030,\"sys\":2931520,\"idle\":1779373600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22267840,\"nice\":13850,\"sys\":2939850,\"idle\":1779074510,\"irq\":0}}],\"eventLoopStats\":{\"min\":93,\"max\":30030,\"num\":3,\"sum\":60014}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:54:02.001657+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741989242001,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932785152,\"uptime\":1808970.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22252800,\"nice\":14030,\"sys\":2931520,\"idle\":1779373600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22267840,\"nice\":13850,\"sys\":2939850,\"idle\":1779074510,\"irq\":0}}],\"eventLoopStats\":{\"min\":93,\"max\":30030,\"num\":3,\"sum\":60014}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d1cd67d0-79a4-41e3-91ff-35be94c8dbc8", "x-request-start": "1741989242407" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741989242001, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932785152,\"uptime\":1808970.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22252800,\"nice\":14030,\"sys\":2931520,\"idle\":1779373600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22267840,\"nice\":13850,\"sys\":2939850,\"idle\":1779074510,\"irq\":0}}],\"eventLoopStats\":{\"min\":93,\"max\":30030,\"num\":3,\"sum\":60014}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:54:02.001657+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741989242001, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932785152,\"uptime\":1808970.48,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22252800,\"nice\":14030,\"sys\":2931520,\"idle\":1779373600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22267840,\"nice\":13850,\"sys\":2939850,\"idle\":1779074510,\"irq\":0}}],\"eventLoopStats\":{\"min\":93,\"max\":30030,\"num\":3,\"sum\":60014}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 21:54:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741989242001,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741989242001,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T21:54:02.001954+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741989242001,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d1cd67d0-79a4-41e3-91ff-35be94c8dbc8", "x-request-start": "1741989242407" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741989242001, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T21:54:02.001954+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741989242001, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:00:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741989602173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930110464,\"uptime\":1809330.65,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255360,\"nice\":14030,\"sys\":2931940,\"idle\":1779729850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270730,\"nice\":13850,\"sys\":2940270,\"idle\":1779430570,\"irq\":0}}],\"eventLoopStats\":{\"min\":42,\"max\":30030,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741989602173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930110464,\"uptime\":1809330.65,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255360,\"nice\":14030,\"sys\":2931940,\"idle\":1779729850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270730,\"nice\":13850,\"sys\":2940270,\"idle\":1779430570,\"irq\":0}}],\"eventLoopStats\":{\"min\":42,\"max\":30030,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:00:02.173624+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741989602173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930110464,\"uptime\":1809330.65,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255360,\"nice\":14030,\"sys\":2931940,\"idle\":1779729850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270730,\"nice\":13850,\"sys\":2940270,\"idle\":1779430570,\"irq\":0}}],\"eventLoopStats\":{\"min\":42,\"max\":30030,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dd6156a1-82c8-4acd-97fa-94f2019e63b1", "x-request-start": "1741989602607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741989602173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930110464,\"uptime\":1809330.65,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255360,\"nice\":14030,\"sys\":2931940,\"idle\":1779729850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270730,\"nice\":13850,\"sys\":2940270,\"idle\":1779430570,\"irq\":0}}],\"eventLoopStats\":{\"min\":42,\"max\":30030,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:00:02.173624+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741989602173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930110464,\"uptime\":1809330.65,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255360,\"nice\":14030,\"sys\":2931940,\"idle\":1779729850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270730,\"nice\":13850,\"sys\":2940270,\"idle\":1779430570,\"irq\":0}}],\"eventLoopStats\":{\"min\":42,\"max\":30030,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:00:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741989602173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741989602173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:00:02.173847+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741989602173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dd6156a1-82c8-4acd-97fa-94f2019e63b1", "x-request-start": "1741989602607" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741989602173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:00:02.173847+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741989602173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:01:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741989662201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2931675136,\"uptime\":1809390.68,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255920,\"nice\":14030,\"sys\":2932030,\"idle\":1779789170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22271170,\"nice\":13850,\"sys\":2940340,\"idle\":1779489820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29973,\"num\":13,\"sum\":60023}}}"}' escaped msg: '{"level":20,"time":1741989662201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2931675136,\"uptime\":1809390.68,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255920,\"nice\":14030,\"sys\":2932030,\"idle\":1779789170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22271170,\"nice\":13850,\"sys\":2940340,\"idle\":1779489820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29973,\"num\":13,\"sum\":60023}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:01:02.201586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741989662201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2931675136,\"uptime\":1809390.68,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255920,\"nice\":14030,\"sys\":2932030,\"idle\":1779789170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22271170,\"nice\":13850,\"sys\":2940340,\"idle\":1779489820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29973,\"num\":13,\"sum\":60023}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "95e051e0-50d8-482d-b4e3-656c08421754", "x-request-start": "1741989662613" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741989662201, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2931675136,\"uptime\":1809390.68,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255920,\"nice\":14030,\"sys\":2932030,\"idle\":1779789170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22271170,\"nice\":13850,\"sys\":2940340,\"idle\":1779489820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29973,\"num\":13,\"sum\":60023}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:01:02.201586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741989662201, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2931675136,\"uptime\":1809390.68,\"totalMem\":4018159616,\"loadavg\":[0.02,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22255920,\"nice\":14030,\"sys\":2932030,\"idle\":1779789170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22271170,\"nice\":13850,\"sys\":2940340,\"idle\":1779489820,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29973,\"num\":13,\"sum\":60023}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:01:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741989662201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741989662201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:01:02.201700+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741989662201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "95e051e0-50d8-482d-b4e3-656c08421754", "x-request-start": "1741989662613" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741989662201, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:01:02.201700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741989662201, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:05:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741989904267,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741989904267,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:05:04.267240+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741989904267,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "363f810c-10fe-46d4-a814-bc2e90072201", "x-request-start": "1741989904684" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741989904267, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:05:04.267240+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741989904267, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:05:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741989904268,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741989904268,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:05:04.268738+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741989904268,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "363f810c-10fe-46d4-a814-bc2e90072201", "x-request-start": "1741989904684" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741989904268, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:05:04.268738+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741989904268, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:10:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741990202417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929352704,\"uptime\":1809930.89,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22262340,\"nice\":14030,\"sys\":2932560,\"idle\":1780322930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22276560,\"nice\":13850,\"sys\":2940890,\"idle\":1780023780,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30030,\"num\":3,\"sum\":60011}}}"}' escaped msg: '{"level":20,"time":1741990202417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929352704,\"uptime\":1809930.89,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22262340,\"nice\":14030,\"sys\":2932560,\"idle\":1780322930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22276560,\"nice\":13850,\"sys\":2940890,\"idle\":1780023780,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30030,\"num\":3,\"sum\":60011}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:10:02.417587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741990202417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929352704,\"uptime\":1809930.89,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22262340,\"nice\":14030,\"sys\":2932560,\"idle\":1780322930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22276560,\"nice\":13850,\"sys\":2940890,\"idle\":1780023780,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30030,\"num\":3,\"sum\":60011}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ab849e03-4a92-4c9f-925d-90265ee7e271", "x-request-start": "1741990202856" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741990202417, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929352704,\"uptime\":1809930.89,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22262340,\"nice\":14030,\"sys\":2932560,\"idle\":1780322930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22276560,\"nice\":13850,\"sys\":2940890,\"idle\":1780023780,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30030,\"num\":3,\"sum\":60011}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:10:02.417587+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990202417, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929352704,\"uptime\":1809930.89,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22262340,\"nice\":14030,\"sys\":2932560,\"idle\":1780322930,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22276560,\"nice\":13850,\"sys\":2940890,\"idle\":1780023780,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30030,\"num\":3,\"sum\":60011}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:10:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741990202417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741990202417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:10:02.417681+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741990202417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ab849e03-4a92-4c9f-925d-90265ee7e271", "x-request-start": "1741990202856" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741990202417, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:10:02.417681+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741990202417, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:14:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741990442517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929115136,\"uptime\":1810170.99,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22264210,\"nice\":14030,\"sys\":2932790,\"idle\":1780560210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278240,\"nice\":13850,\"sys\":2941120,\"idle\":1780261220,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30028,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741990442517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929115136,\"uptime\":1810170.99,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22264210,\"nice\":14030,\"sys\":2932790,\"idle\":1780560210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278240,\"nice\":13850,\"sys\":2941120,\"idle\":1780261220,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30028,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:14:02.517602+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741990442517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929115136,\"uptime\":1810170.99,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22264210,\"nice\":14030,\"sys\":2932790,\"idle\":1780560210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278240,\"nice\":13850,\"sys\":2941120,\"idle\":1780261220,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30028,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "cf00e81b-432f-4fcf-9e0c-8eadd1a10149", "x-request-start": "1741990442958" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741990442517, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929115136,\"uptime\":1810170.99,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22264210,\"nice\":14030,\"sys\":2932790,\"idle\":1780560210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278240,\"nice\":13850,\"sys\":2941120,\"idle\":1780261220,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30028,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:14:02.517602+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741990442517, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929115136,\"uptime\":1810170.99,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22264210,\"nice\":14030,\"sys\":2932790,\"idle\":1780560210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278240,\"nice\":13850,\"sys\":2941120,\"idle\":1780261220,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30028,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:14:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741990442517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741990442517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:14:02.517674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741990442517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "cf00e81b-432f-4fcf-9e0c-8eadd1a10149", "x-request-start": "1741990442958" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741990442517, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:14:02.517674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741990442517, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:25:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991102761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929565696,\"uptime\":1810831.24,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22269800,\"nice\":14030,\"sys\":2933510,\"idle\":1781212140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22283770,\"nice\":13850,\"sys\":2941770,\"idle\":1780913180,\"irq\":0}}],\"eventLoopStats\":{\"min\":29989,\"max\":30029,\"num\":2,\"sum\":60018}}}"}' escaped msg: '{"level":20,"time":1741991102761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929565696,\"uptime\":1810831.24,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22269800,\"nice\":14030,\"sys\":2933510,\"idle\":1781212140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22283770,\"nice\":13850,\"sys\":2941770,\"idle\":1780913180,\"irq\":0}}],\"eventLoopStats\":{\"min\":29989,\"max\":30029,\"num\":2,\"sum\":60018}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:25:02.761598+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991102761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929565696,\"uptime\":1810831.24,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22269800,\"nice\":14030,\"sys\":2933510,\"idle\":1781212140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22283770,\"nice\":13850,\"sys\":2941770,\"idle\":1780913180,\"irq\":0}}],\"eventLoopStats\":{\"min\":29989,\"max\":30029,\"num\":2,\"sum\":60018}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "27859198-51b6-44a5-9eff-2e2826f4fdc8", "x-request-start": "1741991103198" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991102761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929565696,\"uptime\":1810831.24,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22269800,\"nice\":14030,\"sys\":2933510,\"idle\":1781212140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22283770,\"nice\":13850,\"sys\":2941770,\"idle\":1780913180,\"irq\":0}}],\"eventLoopStats\":{\"min\":29989,\"max\":30029,\"num\":2,\"sum\":60018}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:25:02.761598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991102761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929565696,\"uptime\":1810831.24,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22269800,\"nice\":14030,\"sys\":2933510,\"idle\":1781212140,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22283770,\"nice\":13850,\"sys\":2941770,\"idle\":1780913180,\"irq\":0}}],\"eventLoopStats\":{\"min\":29989,\"max\":30029,\"num\":2,\"sum\":60018}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:25:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991102761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991102761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:25:02.761670+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991102761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "27859198-51b6-44a5-9eff-2e2826f4fdc8", "x-request-start": "1741991103198" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991102761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:25:02.761670+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991102761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:26:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991162765,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929086464,\"uptime\":1810891.24,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270410,\"nice\":14030,\"sys\":2933580,\"idle\":1781271400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284290,\"nice\":13850,\"sys\":2941860,\"idle\":1780972450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29959,\"num\":13,\"sum\":59999}}}"}' escaped msg: '{"level":20,"time":1741991162765,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929086464,\"uptime\":1810891.24,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270410,\"nice\":14030,\"sys\":2933580,\"idle\":1781271400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284290,\"nice\":13850,\"sys\":2941860,\"idle\":1780972450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29959,\"num\":13,\"sum\":59999}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:26:02.765596+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991162765,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929086464,\"uptime\":1810891.24,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270410,\"nice\":14030,\"sys\":2933580,\"idle\":1781271400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284290,\"nice\":13850,\"sys\":2941860,\"idle\":1780972450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29959,\"num\":13,\"sum\":59999}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "badef164-51ad-435c-b836-a8556bd91d47", "x-request-start": "1741991163179" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991162765, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929086464,\"uptime\":1810891.24,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270410,\"nice\":14030,\"sys\":2933580,\"idle\":1781271400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284290,\"nice\":13850,\"sys\":2941860,\"idle\":1780972450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29959,\"num\":13,\"sum\":59999}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:26:02.765596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991162765, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2929086464,\"uptime\":1810891.24,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270410,\"nice\":14030,\"sys\":2933580,\"idle\":1781271400,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284290,\"nice\":13850,\"sys\":2941860,\"idle\":1780972450,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29959,\"num\":13,\"sum\":59999}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:26:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991162765,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991162765,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:26:02.765671+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991162765,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "badef164-51ad-435c-b836-a8556bd91d47", "x-request-start": "1741991163179" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991162765, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:26:02.765671+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991162765, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:27:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991222793,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928459776,\"uptime\":1810951.27,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270940,\"nice\":14030,\"sys\":2933670,\"idle\":1781330700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284950,\"nice\":13850,\"sys\":2941920,\"idle\":1781031770,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741991222793,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928459776,\"uptime\":1810951.27,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270940,\"nice\":14030,\"sys\":2933670,\"idle\":1781330700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284950,\"nice\":13850,\"sys\":2941920,\"idle\":1781031770,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:27:02.793837+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991222793,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928459776,\"uptime\":1810951.27,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270940,\"nice\":14030,\"sys\":2933670,\"idle\":1781330700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284950,\"nice\":13850,\"sys\":2941920,\"idle\":1781031770,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "da865754-bc33-4648-a00f-a1a399f6bbfa", "x-request-start": "1741991223217" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991222793, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928459776,\"uptime\":1810951.27,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270940,\"nice\":14030,\"sys\":2933670,\"idle\":1781330700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284950,\"nice\":13850,\"sys\":2941920,\"idle\":1781031770,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30030,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:27:02.793837+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991222793, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928459776,\"uptime\":1810951.27,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22270940,\"nice\":14030,\"sys\":2933670,\"idle\":1781330700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284950,\"nice\":13850,\"sys\":2941920,\"idle\":1781031770,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30030,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:27:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991222793,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991222793,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:27:02.793841+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991222793,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "da865754-bc33-4648-a00f-a1a399f6bbfa", "x-request-start": "1741991223217" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991222793, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:27:02.793841+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991222793, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:30:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991402881,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928578560,\"uptime\":1811131.36,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22272750,\"nice\":14030,\"sys\":2933820,\"idle\":1781508680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22286480,\"nice\":13850,\"sys\":2942120,\"idle\":1781209810,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30030,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741991402881,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928578560,\"uptime\":1811131.36,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22272750,\"nice\":14030,\"sys\":2933820,\"idle\":1781508680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22286480,\"nice\":13850,\"sys\":2942120,\"idle\":1781209810,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30030,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:30:02.881638+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991402881,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928578560,\"uptime\":1811131.36,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22272750,\"nice\":14030,\"sys\":2933820,\"idle\":1781508680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22286480,\"nice\":13850,\"sys\":2942120,\"idle\":1781209810,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30030,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c0c778b6-3df8-4261-9e4a-43131e4da29f", "x-request-start": "1741991403310" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991402881, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928578560,\"uptime\":1811131.36,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22272750,\"nice\":14030,\"sys\":2933820,\"idle\":1781508680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22286480,\"nice\":13850,\"sys\":2942120,\"idle\":1781209810,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30030,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:30:02.881638+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991402881, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928578560,\"uptime\":1811131.36,\"totalMem\":4018159616,\"loadavg\":[0.01,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22272750,\"nice\":14030,\"sys\":2933820,\"idle\":1781508680,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22286480,\"nice\":13850,\"sys\":2942120,\"idle\":1781209810,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30030,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:30:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991402881,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991402881,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:30:02.881776+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991402881,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c0c778b6-3df8-4261-9e4a-43131e4da29f", "x-request-start": "1741991403310" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991402881, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:30:02.881776+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991402881, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:31:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991462909,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928132096,\"uptime\":1811191.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273170,\"nice\":14030,\"sys\":2933890,\"idle\":1781568030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22286910,\"nice\":13850,\"sys\":2942190,\"idle\":1781269090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29982,\"num\":13,\"sum\":60023}}}"}' escaped msg: '{"level":20,"time":1741991462909,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928132096,\"uptime\":1811191.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273170,\"nice\":14030,\"sys\":2933890,\"idle\":1781568030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22286910,\"nice\":13850,\"sys\":2942190,\"idle\":1781269090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29982,\"num\":13,\"sum\":60023}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:31:02.909581+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991462909,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928132096,\"uptime\":1811191.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273170,\"nice\":14030,\"sys\":2933890,\"idle\":1781568030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22286910,\"nice\":13850,\"sys\":2942190,\"idle\":1781269090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29982,\"num\":13,\"sum\":60023}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "50782fe5-f376-4778-9ebd-813f91959a6b", "x-request-start": "1741991463345" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991462909, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928132096,\"uptime\":1811191.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273170,\"nice\":14030,\"sys\":2933890,\"idle\":1781568030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22286910,\"nice\":13850,\"sys\":2942190,\"idle\":1781269090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29982,\"num\":13,\"sum\":60023}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:31:02.909581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991462909, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928132096,\"uptime\":1811191.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273170,\"nice\":14030,\"sys\":2933890,\"idle\":1781568030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22286910,\"nice\":13850,\"sys\":2942190,\"idle\":1781269090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29982,\"num\":13,\"sum\":60023}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:31:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991462909,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991462909,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:31:02.909659+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991462909,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "50782fe5-f376-4778-9ebd-813f91959a6b", "x-request-start": "1741991463345" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991462909, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:31:02.909659+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991462909, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:32:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991522937,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928070656,\"uptime\":1811251.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273540,\"nice\":14030,\"sys\":2933950,\"idle\":1781627420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22287470,\"nice\":13850,\"sys\":2942250,\"idle\":1781328420,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30029,\"num\":3,\"sum\":60030}}}"}' escaped msg: '{"level":20,"time":1741991522937,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928070656,\"uptime\":1811251.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273540,\"nice\":14030,\"sys\":2933950,\"idle\":1781627420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22287470,\"nice\":13850,\"sys\":2942250,\"idle\":1781328420,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30029,\"num\":3,\"sum\":60030}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:32:02.937591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991522937,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928070656,\"uptime\":1811251.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273540,\"nice\":14030,\"sys\":2933950,\"idle\":1781627420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22287470,\"nice\":13850,\"sys\":2942250,\"idle\":1781328420,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30029,\"num\":3,\"sum\":60030}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c31a7241-38b3-4420-b227-8561e55defb1", "x-request-start": "1741991523375" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991522937, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928070656,\"uptime\":1811251.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273540,\"nice\":14030,\"sys\":2933950,\"idle\":1781627420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22287470,\"nice\":13850,\"sys\":2942250,\"idle\":1781328420,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30029,\"num\":3,\"sum\":60030}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:32:02.937591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991522937, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928070656,\"uptime\":1811251.41,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22273540,\"nice\":14030,\"sys\":2933950,\"idle\":1781627420,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22287470,\"nice\":13850,\"sys\":2942250,\"idle\":1781328420,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30029,\"num\":3,\"sum\":60030}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:32:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991522937,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991522937,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:32:02.937680+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991522937,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c31a7241-38b3-4420-b227-8561e55defb1", "x-request-start": "1741991523375" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991522937, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:32:02.937680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991522937, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:34:02', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991642997,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2927558656,\"uptime\":1811371.47,\"totalMem\":4018159616,\"loadavg\":[0.22,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22274490,\"nice\":14030,\"sys\":2934100,\"idle\":1781746090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22288210,\"nice\":13850,\"sys\":2942350,\"idle\":1781447170,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60030}}}"}' escaped msg: '{"level":20,"time":1741991642997,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2927558656,\"uptime\":1811371.47,\"totalMem\":4018159616,\"loadavg\":[0.22,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22274490,\"nice\":14030,\"sys\":2934100,\"idle\":1781746090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22288210,\"nice\":13850,\"sys\":2942350,\"idle\":1781447170,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60030}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:34:02.997571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991642997,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2927558656,\"uptime\":1811371.47,\"totalMem\":4018159616,\"loadavg\":[0.22,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22274490,\"nice\":14030,\"sys\":2934100,\"idle\":1781746090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22288210,\"nice\":13850,\"sys\":2942350,\"idle\":1781447170,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60030}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "07d495cf-1197-4581-b4be-e71ab528eca4", "x-request-start": "1741991643432" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991642997, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2927558656,\"uptime\":1811371.47,\"totalMem\":4018159616,\"loadavg\":[0.22,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22274490,\"nice\":14030,\"sys\":2934100,\"idle\":1781746090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22288210,\"nice\":13850,\"sys\":2942350,\"idle\":1781447170,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60030}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:34:02.997571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991642997, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2927558656,\"uptime\":1811371.47,\"totalMem\":4018159616,\"loadavg\":[0.22,0.05,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22274490,\"nice\":14030,\"sys\":2934100,\"idle\":1781746090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22288210,\"nice\":13850,\"sys\":2942350,\"idle\":1781447170,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60030}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:34:02', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991642997,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991642997,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:34:02.997694+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991642997,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "07d495cf-1197-4581-b4be-e71ab528eca4", "x-request-start": "1741991643432" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991642997, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:34:02.997694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991642997, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:35:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991710472,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741991710472,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:35:10.473042+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991710472,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "25cc1ea8-3996-4ec5-8dba-5aef04416e86", "x-request-start": "1741991710887" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991710472, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:35:10.473042+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991710472, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:35:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991710474,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741991710474,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:35:10.474575+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991710474,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "25cc1ea8-3996-4ec5-8dba-5aef04416e86", "x-request-start": "1741991710887" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991710474, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:35:10.474575+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991710474, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:36:03', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991763045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925215744,\"uptime\":1811491.52,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22275350,\"nice\":14030,\"sys\":2934270,\"idle\":1781864730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22289140,\"nice\":13850,\"sys\":2942540,\"idle\":1781565730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29989,\"num\":13,\"sum\":60023}}}"}' escaped msg: '{"level":20,"time":1741991763045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925215744,\"uptime\":1811491.52,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22275350,\"nice\":14030,\"sys\":2934270,\"idle\":1781864730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22289140,\"nice\":13850,\"sys\":2942540,\"idle\":1781565730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29989,\"num\":13,\"sum\":60023}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:36:03.045594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991763045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925215744,\"uptime\":1811491.52,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22275350,\"nice\":14030,\"sys\":2934270,\"idle\":1781864730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22289140,\"nice\":13850,\"sys\":2942540,\"idle\":1781565730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29989,\"num\":13,\"sum\":60023}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b2521ab9-b4a0-4715-bc54-ee9ddd4057a5", "x-request-start": "1741991763482" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991763045, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925215744,\"uptime\":1811491.52,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22275350,\"nice\":14030,\"sys\":2934270,\"idle\":1781864730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22289140,\"nice\":13850,\"sys\":2942540,\"idle\":1781565730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29989,\"num\":13,\"sum\":60023}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:36:03.045594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991763045, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925215744,\"uptime\":1811491.52,\"totalMem\":4018159616,\"loadavg\":[0.03,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22275350,\"nice\":14030,\"sys\":2934270,\"idle\":1781864730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22289140,\"nice\":13850,\"sys\":2942540,\"idle\":1781565730,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29989,\"num\":13,\"sum\":60023}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:36:03', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991763045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991763045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:36:03.045736+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991763045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b2521ab9-b4a0-4715-bc54-ee9ddd4057a5", "x-request-start": "1741991763482" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991763045, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:36:03.045736+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991763045, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.842452+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.842452+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.842789+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.842789+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created-with-slack-channel' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:42.831Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991981,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991981386,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}' escaped msg: '{"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:42.831Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991981,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991981386,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.842835+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:42.831Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991981,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991981386,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:42.831Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991981,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991981386,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.842835+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:42.831Z\",\"user\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_channel\":true,\"is_group\":false,\"is_im\":false,\"is_mpim\":false,\"is_private\":false,\"created\":1741991981,\"is_archived\":false,\"is_general\":false,\"unlinked\":0,\"name_normalized\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\",\"is_shared\":false,\"is_org_shared\":false,\"is_pending_ext_shared\":false,\"pending_shared\":[],\"context_team_id\":\"T01GST6QY0G\",\"updated\":1741991981386,\"parent_conversation\":null,\"creator\":\"U02Q288NF7W\",\"is_moved\":0,\"is_ext_shared\":false,\"shared_team_ids\":[\"T01GST6QY0G\"],\"internal_team_ids\":[\"T01GST6QY0G\"],\"pending_connected_team_ids\":[],\"is_member\":true,\"last_read\":\"0000000000.000000\",\"topic\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"purpose\":{\"value\":\"\",\"creator\":\"\",\"last_set\":0},\"previous_names\":[],\"priority\":0},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:39:39.514Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"4dba8a99-7d9f-4bba-8b1d-903b699340b2\",\"email\":\"aggarwal.n@salesforce.com\",\"active\":true,\"name\":\"Nikita Aggarwal\",\"firstName\":\"Nikita\",\"lastName\":\"Aggarwal\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000007E8JRYA0\",\"slackUserId\":\"U03NM0MKSNQ\",\"createdBy\":\"aggarwal.n@salesforce.com\",\"modifiedBy\":\"aggarwal.n@salesforce.com\",\"createdAt\":\"2022-08-01T22:10:34.305Z\",\"modifiedAt\":\"2022-08-01T22:10:34.305Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\",\"invitees\":[\"U03NM0MKSNQ\"],\"inviteBots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"]}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' escaped msg: '{"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.842877+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.842877+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' escaped msg: '{"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.842911+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.842911+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created-with-slack-channel\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.843029+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.843029+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-with-slack-channel"}' escaped msg: '{"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-with-slack-channel"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.843033+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982842,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-with-slack-channel"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-with-slack-channel" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.843033+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982842, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-with-slack-channel" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991982843,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741991982843,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.843046+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991982843,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991982843, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.843046+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991982843, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-incident-created-with-slack-channel is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991982843,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-with-slack-channel correctly routed"}' escaped msg: '{"level":30,"time":1741991982843,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-with-slack-channel correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.843101+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991982843,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-with-slack-channel correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991982843, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-with-slack-channel correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.843101+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991982843, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created-with-slack-channel correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.931536+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.931536+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.931702+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.931702+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-created' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:42.881Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}' escaped msg: '{"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:42.881Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.931706+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:42.881Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:42.881Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.931706+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:42.881Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' escaped msg: '{"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.931741+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.931741+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' escaped msg: '{"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.931785+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.931785+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.931887+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.931887+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created"}' escaped msg: '{"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.931896+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.931896+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-incident-created is now being processed."}' escaped msg: '{"level":30,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-incident-created is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.931899+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991982931,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-incident-created is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-incident-created is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.931899+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991982931, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-incident-created is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-incident-created and docId "}' escaped msg: '{"level":20,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-incident-created and docId "}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.932183+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-incident-created and docId "}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982932, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-created and docId " }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.932183+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982932, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-created and docId " }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentCreated for id 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":30,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentCreated for id 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.932258+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentCreated for id 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991982932, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentCreated for id 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.932258+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991982932, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentCreated for id 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"ExportService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"ExportService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.932332+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"ExportService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982932, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "ExportService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.932332+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982932, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "ExportService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.932659+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982932,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982932, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.932659+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982932, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982933,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"ExportService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd, caseNumber undefined"}' escaped msg: '{"level":20,"time":1741991982933,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"ExportService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd, caseNumber undefined"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.933699+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982933,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"ExportService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd, caseNumber undefined"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982933, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "ExportService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd, caseNumber undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.933699+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982933, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "ExportService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd, caseNumber undefined" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982933,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741991982933,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.934009+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982933,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982933, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.934009+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982933, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: current-month-folder-id - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:42', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991982938,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"QuipService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd..."}' escaped msg: '{"level":20,"time":1741991982938,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"QuipService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd..."}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:42.938845+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991982938,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"QuipService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd..."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991982938, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "QuipService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:42.938845+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991982938, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "QuipService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd..." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:43', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:43.061751+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991983061, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:43.061751+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991983061, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:43', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:43.061893+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991983061, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:43.061893+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991983061, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-slack-channel-invite-users' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:43', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:43.053Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}' escaped msg: '{"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:43.053Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:43.061917+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:43.053Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991983061, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:43.053Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:43.061917+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991983061, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:39:43.053Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"users\":[\"U03NM0MKSNQ\"],\"bots\":[\"U02DWLVTKB9\",\"U01UPBJAV5F\",\"U02GXBX8PUZ\",\"U03LNRS637U\",\"U032QNNKMT7\",\"U06Q54CS88M\"],\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"name\":\"SiteReliability\",\"email\":\"sitereliability@salesforce.com\"}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:43', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:43.061946+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991983061, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:43.061946+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991983061, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:43', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' escaped msg: '{"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:43.061984+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991983061,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991983061, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:43.061984+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991983061, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-slack-channel-invite-users\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:43', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:43.062058+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991983062, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:43.062058+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991983062, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:43', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-invite-users"}' escaped msg: '{"level":20,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-invite-users"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:43.062059+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-invite-users"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991983062, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-invite-users" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:43.062059+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991983062, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-invite-users" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:43', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:43.062091+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-slack-channel-invite-users is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991983062, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-slack-channel-invite-users is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:43.062091+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991983062, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-slack-channel-invite-users is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:43', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-invite-users correctly routed"}' escaped msg: '{"level":30,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-invite-users correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:43.062126+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991983062,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-invite-users correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "33", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "905da17b-12ce-46ed-acf6-7780d810d391", "x-request-start": "1741991983266" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991983062, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-invite-users correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:43.062126+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991983062, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-slack-channel-invite-users correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991985758,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}"}' escaped msg: '{"level":20,"time":1741991985758,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.759106+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991985758,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991985758, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.759106+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991985758, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"request\",\"data\":{\"method\":\"quip\",\"statusCode\":0,\"message\":\"\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991985759,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991985759,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.759214+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991985759,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991985759, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.759214+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991985759, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991985759,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"QuipService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd created with URL https://salesforce.quip.com/EIBtAXc0Mpy9"}' escaped msg: '{"level":30,"time":1741991985759,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"QuipService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd created with URL https://salesforce.quip.com/EIBtAXc0Mpy9"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.759952+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991985759,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"QuipService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd created with URL https://salesforce.quip.com/EIBtAXc0Mpy9"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991985759, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "QuipService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd created with URL https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.759952+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991985759, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "QuipService.createDocument for id 13dc682c-7922-45ef-a32c-698d7df872fd created with URL https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991985760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.setValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741991985760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.setValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.760128+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991985760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.setValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991985760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.setValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.760128+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991985760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.setValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991985761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:39:39.514Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' escaped msg: '{"level":20,"time":1741991985761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:39:39.514Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.761781+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991985761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:39:39.514Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991985761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:39:39.514Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.761781+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991985761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"New\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:39:39.514Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"caseNumber\":\"Case Number not found\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/EIBtAXc0Mpy9 for event 13dc682c-7922-45ef-a32c-698d7df872fd and case "}' escaped msg: '{"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/EIBtAXc0Mpy9 for event 13dc682c-7922-45ef-a32c-698d7df872fd and case "}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.763311+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"produceEvent with link https://salesforce.quip.com/EIBtAXc0Mpy9 for event 13dc682c-7922-45ef-a32c-698d7df872fd and case "}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "produceEvent with link https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9 for event 13dc682c-7922-45ef-a32c-698d7df872fd and case " }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.763311+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "produceEvent with link https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9 for event 13dc682c-7922-45ef-a32c-698d7df872fd and case " }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-created - undefined"}' escaped msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-created - undefined"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.763382+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.iccMetricRequestExecute] - icc-report-created - undefined"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-report-created - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.763382+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.iccMetricRequestExecute] - icc-report-created - undefined" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.763423+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.763423+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.763468+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.763468+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.763552+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.763552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key '13dc682c-7922-45ef-a32c-698d7df872fd' to topic 'incident': {\"createdAt\":\"2025-03-14T22:39:45.763Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\"}}"}' escaped msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key '13dc682c-7922-45ef-a32c-698d7df872fd' to topic 'incident': {\"createdAt\":\"2025-03-14T22:39:45.763Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.763737+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key '13dc682c-7922-45ef-a32c-698d7df872fd' to topic 'incident': {\"createdAt\":\"2025-03-14T22:39:45.763Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key '13dc682c-7922-45ef-a32c-698d7df872fd' to topic 'incident': {\"createdAt\":\"2025-03-14T22:39:45.763Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.763737+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key '13dc682c-7922-45ef-a32c-698d7df872fd' to topic 'incident': {\"createdAt\":\"2025-03-14T22:39:45.763Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-13dc682c-7922-45ef-a32c-698d7df872fd\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"New\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"\",\"caseRecordId\":\"\",\"servicesImpacted\":[],\"quipDocLink\":\"\",\"engagedAt\":\"\",\"lastAttemptedForceExport\":\"\",\"gusExportTimestamp\":\"\"},\"eventObj\":{\"link\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key '13dc682c-7922-45ef-a32c-698d7df872fd' to Kafka topic 'incident'"}' escaped msg: '{"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key '13dc682c-7922-45ef-a32c-698d7df872fd' to Kafka topic 'incident'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.763788+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key '13dc682c-7922-45ef-a32c-698d7df872fd' to Kafka topic 'incident'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key '13dc682c-7922-45ef-a32c-698d7df872fd' to Kafka topic 'incident'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.763788+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key '13dc682c-7922-45ef-a32c-698d7df872fd' to Kafka topic 'incident'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-created - undefined"}' escaped msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-created - undefined"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.763816+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.iccMetricDurationTime] - icc-report-created - undefined"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-report-created - undefined" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.763816+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.iccMetricDurationTime] - icc-report-created - undefined" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1765840002335608\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1765840002335608\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.763853+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1765840002335608\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1765840002335608\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.763853+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1765840002335608\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1765840002335608\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' escaped msg: '{"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1765840002335608\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.763902+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1765840002335608\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1765840002335608\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.763902+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"duration\",\"value\":\"0.1765840002335608\",\"topicName\":\"metrics\",\"producerConsumer\":\"producer\",\"messageType\":\"icc-report-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.763932+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991985763,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.763932+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991985763, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:45', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991985764,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created correctly routed"}' escaped msg: '{"level":30,"time":1741991985764,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:45.764100+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991985764,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "eb86c0fd-1c09-46b1-937d-c38b0ba4f407", "x-request-start": "1741991986041" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991985764, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:45.764100+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991985764, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-created correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:48', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991988729,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed"}' escaped msg: '{"level":30,"time":1741991988729,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:48.729696+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991988729,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "1", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d0da19a4-0d4d-458d-89e9-e1c4ea61d3be", "x-request-start": "1741991989012" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991988729, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:48.729696+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991988729, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741991995346,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:39:39.514Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Nikita Aggarwal\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' escaped msg: '{"level":20,"time":1741991995346,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:39:39.514Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Nikita Aggarwal\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:55.347112+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741991995346,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:39:39.514Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Nikita Aggarwal\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "913285df-4c53-484f-82bb-5195b36ef172", "x-request-start": "1741991995630" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741991995346, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:39:39.514Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Nikita Aggarwal\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:55.347112+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741991995346, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:39:39.514Z\",\"impactEnd\":\"0\",\"servicesImpacted\":\"Services Impacted not found\",\"roles\":{\"Incident Commander\":\"Nikita Aggarwal\"},\"category\":\"Category not found\",\"rootCause\":\"Root cause not found\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"Product tag not found\",\"proximateCause\":\"Proximate cause not found\",\"customerExperience\":\"Customer Experience not found\",\"immediateResolution\":\"Immediate Resolution not found\",\"aarQuestions\":\"Aar Questions not found\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Closed By not found\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:39:55', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741991995348,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-updated correctly routed"}' escaped msg: '{"level":30,"time":1741991995348,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-updated correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:39:55.348796+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741991995348,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-updated correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "913285df-4c53-484f-82bb-5195b36ef172", "x-request-start": "1741991995630" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741991995348, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-updated correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:39:55.348796+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741991995348, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-updated correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.009379+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.009379+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.009539+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.009539+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='bullmq-job-completed' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:13.782Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}' escaped msg: '{"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:13.782Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.009543+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:13.782Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:13.782Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.009543+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:13.782Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"}},\"client\":\"icc-rest\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' escaped msg: '{"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.009550+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.009550+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' escaped msg: '{"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.009620+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.009620+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"bullmq-job-completed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.009714+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.009714+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed"}' escaped msg: '{"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.009743+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.009743+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.009784+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type bullmq-job-completed is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type bullmq-job-completed is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.009784+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type bullmq-job-completed is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed correctly routed"}' escaped msg: '{"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.009814+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992014009,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.009814+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992014009, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - bullmq-job-completed correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.215485+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.215485+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.215667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.215667+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-reminder-triggered' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:14.166Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:39:43.695Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}"}' escaped msg: '{"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:14.166Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:39:43.695Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.215672+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:14.166Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:39:43.695Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:14.166Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:39:43.695Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.215672+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:40:14.166Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\"},\"eventObj\":{\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"reminderId\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"reminderData\":{\"id\":\"c6e2fff4-9bd8-4e9a-b86b-d41998f2210d\",\"type\":\"REMINDER\",\"active\":true,\"message\":\"Enable Recording AND Transcription for the Google Meet\",\"audience\":[],\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"offsetUnit\":\"m\",\"triggersAt\":\"2025-03-14T22:39:43.695Z\",\"isRecurring\":false,\"occurrences\":[],\"offsetValue\":0,\"additionalInfo\":{\"rule\":{\"name\":\"Reminder: Enable Recording and Transcription for Incident Bridges\",\"type\":\"elevated_users\"},\"status\":\"New\"},\"currentOccurrence\":0,\"inheritedFromTeamConfig\":true},\"slackChannelId\":\"C08J53JAZRP\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' escaped msg: '{"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.215697+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.215697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' escaped msg: '{"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.215768+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.215768+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-reminder-triggered\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.215891+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.215891+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered"}' escaped msg: '{"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.215891+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.215891+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.215894+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-reminder-triggered is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-reminder-triggered is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.215894+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-reminder-triggered is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:40:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered correctly routed"}' escaped msg: '{"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:40:14.215923+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992014215,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "18", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8d08f729-bc06-43ea-9e8c-16621c8be7c4", "x-request-start": "1741992014292" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:40:14.215923+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992014215, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-reminder-triggered correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:41:03', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992063113,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2934251520,\"uptime\":1811791.59,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22277570,\"nice\":14030,\"sys\":2934580,\"idle\":1782161250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22291660,\"nice\":13850,\"sys\":2942900,\"idle\":1781862400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18925,\"num\":26,\"sum\":59993}}}"}' escaped msg: '{"level":20,"time":1741992063113,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2934251520,\"uptime\":1811791.59,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22277570,\"nice\":14030,\"sys\":2934580,\"idle\":1782161250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22291660,\"nice\":13850,\"sys\":2942900,\"idle\":1781862400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18925,\"num\":26,\"sum\":59993}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:41:03.113606+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992063113,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2934251520,\"uptime\":1811791.59,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22277570,\"nice\":14030,\"sys\":2934580,\"idle\":1782161250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22291660,\"nice\":13850,\"sys\":2942900,\"idle\":1781862400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18925,\"num\":26,\"sum\":59993}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "105b0e4a-acb1-434b-b51b-c37baa12d5a7", "x-request-start": "1741992063394" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992063113, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2934251520,\"uptime\":1811791.59,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22277570,\"nice\":14030,\"sys\":2934580,\"idle\":1782161250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22291660,\"nice\":13850,\"sys\":2942900,\"idle\":1781862400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18925,\"num\":26,\"sum\":59993}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:41:03.113606+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992063113, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2934251520,\"uptime\":1811791.59,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22277570,\"nice\":14030,\"sys\":2934580,\"idle\":1782161250,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22291660,\"nice\":13850,\"sys\":2942900,\"idle\":1781862400,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":18925,\"num\":26,\"sum\":59993}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:41:03', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992063113,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741992063113,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:41:03.113656+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992063113,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "105b0e4a-acb1-434b-b51b-c37baa12d5a7", "x-request-start": "1741992063394" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992063113, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:41:03.113656+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992063113, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:42:03', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992123137,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2933301248,\"uptime\":1811851.61,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278030,\"nice\":14030,\"sys\":2934640,\"idle\":1782220580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22292100,\"nice\":13850,\"sys\":2942970,\"idle\":1781921790,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30029,\"num\":3,\"sum\":60023}}}"}' escaped msg: '{"level":20,"time":1741992123137,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2933301248,\"uptime\":1811851.61,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278030,\"nice\":14030,\"sys\":2934640,\"idle\":1782220580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22292100,\"nice\":13850,\"sys\":2942970,\"idle\":1781921790,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30029,\"num\":3,\"sum\":60023}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:42:03.137567+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992123137,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2933301248,\"uptime\":1811851.61,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278030,\"nice\":14030,\"sys\":2934640,\"idle\":1782220580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22292100,\"nice\":13850,\"sys\":2942970,\"idle\":1781921790,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30029,\"num\":3,\"sum\":60023}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e82bd11-e627-443c-ab5c-ac16e007d942", "x-request-start": "1741992123575" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992123137, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2933301248,\"uptime\":1811851.61,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278030,\"nice\":14030,\"sys\":2934640,\"idle\":1782220580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22292100,\"nice\":13850,\"sys\":2942970,\"idle\":1781921790,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30029,\"num\":3,\"sum\":60023}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:42:03.137567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992123137, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2933301248,\"uptime\":1811851.61,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22278030,\"nice\":14030,\"sys\":2934640,\"idle\":1782220580,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22292100,\"nice\":13850,\"sys\":2942970,\"idle\":1781921790,\"irq\":0}}],\"eventLoopStats\":{\"min\":50,\"max\":30029,\"num\":3,\"sum\":60023}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:42:03', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992123137,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741992123137,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:42:03.137628+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992123137,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e82bd11-e627-443c-ab5c-ac16e007d942", "x-request-start": "1741992123575" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992123137, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:42:03.137628+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992123137, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:45:03', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992303181,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2931744768,\"uptime\":1812031.66,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22279260,\"nice\":14030,\"sys\":2934860,\"idle\":1782398590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22293590,\"nice\":13850,\"sys\":2943140,\"idle\":1782099770,\"irq\":0}}],\"eventLoopStats\":{\"min\":69,\"max\":30027,\"num\":3,\"sum\":60009}}}"}' escaped msg: '{"level":20,"time":1741992303181,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2931744768,\"uptime\":1812031.66,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22279260,\"nice\":14030,\"sys\":2934860,\"idle\":1782398590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22293590,\"nice\":13850,\"sys\":2943140,\"idle\":1782099770,\"irq\":0}}],\"eventLoopStats\":{\"min\":69,\"max\":30027,\"num\":3,\"sum\":60009}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:45:03.181605+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992303181,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2931744768,\"uptime\":1812031.66,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22279260,\"nice\":14030,\"sys\":2934860,\"idle\":1782398590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22293590,\"nice\":13850,\"sys\":2943140,\"idle\":1782099770,\"irq\":0}}],\"eventLoopStats\":{\"min\":69,\"max\":30027,\"num\":3,\"sum\":60009}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "aa05e685-d701-4d6a-a720-034c931187ad", "x-request-start": "1741992303613" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992303181, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2931744768,\"uptime\":1812031.66,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22279260,\"nice\":14030,\"sys\":2934860,\"idle\":1782398590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22293590,\"nice\":13850,\"sys\":2943140,\"idle\":1782099770,\"irq\":0}}],\"eventLoopStats\":{\"min\":69,\"max\":30027,\"num\":3,\"sum\":60009}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:45:03.181605+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992303181, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2931744768,\"uptime\":1812031.66,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22279260,\"nice\":14030,\"sys\":2934860,\"idle\":1782398590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22293590,\"nice\":13850,\"sys\":2943140,\"idle\":1782099770,\"irq\":0}}],\"eventLoopStats\":{\"min\":69,\"max\":30027,\"num\":3,\"sum\":60009}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:45:03', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992303181,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741992303181,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:45:03.181660+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992303181,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "aa05e685-d701-4d6a-a720-034c931187ad", "x-request-start": "1741992303613" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992303181, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:45:03.181660+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992303181, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:48:03', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992483245,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930028544,\"uptime\":1812211.72,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22280380,\"nice\":14030,\"sys\":2935120,\"idle\":1782576540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22294890,\"nice\":13850,\"sys\":2943360,\"idle\":1782277710,\"irq\":0}}],\"eventLoopStats\":{\"min\":77,\"max\":30009,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741992483245,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930028544,\"uptime\":1812211.72,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22280380,\"nice\":14030,\"sys\":2935120,\"idle\":1782576540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22294890,\"nice\":13850,\"sys\":2943360,\"idle\":1782277710,\"irq\":0}}],\"eventLoopStats\":{\"min\":77,\"max\":30009,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:48:03.245596+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992483245,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930028544,\"uptime\":1812211.72,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22280380,\"nice\":14030,\"sys\":2935120,\"idle\":1782576540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22294890,\"nice\":13850,\"sys\":2943360,\"idle\":1782277710,\"irq\":0}}],\"eventLoopStats\":{\"min\":77,\"max\":30009,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5274fc36-c48e-4059-acad-f1c9012f6fe7", "x-request-start": "1741992483667" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992483245, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930028544,\"uptime\":1812211.72,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22280380,\"nice\":14030,\"sys\":2935120,\"idle\":1782576540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22294890,\"nice\":13850,\"sys\":2943360,\"idle\":1782277710,\"irq\":0}}],\"eventLoopStats\":{\"min\":77,\"max\":30009,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:48:03.245596+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992483245, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930028544,\"uptime\":1812211.72,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22280380,\"nice\":14030,\"sys\":2935120,\"idle\":1782576540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22294890,\"nice\":13850,\"sys\":2943360,\"idle\":1782277710,\"irq\":0}}],\"eventLoopStats\":{\"min\":77,\"max\":30009,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:48:03', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992483245,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741992483245,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:48:03.245675+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992483245,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5274fc36-c48e-4059-acad-f1c9012f6fe7", "x-request-start": "1741992483667" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992483245, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:48:03.245675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992483245, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:52:03', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992723297,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928996352,\"uptime\":1812451.77,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22282630,\"nice\":14030,\"sys\":2935400,\"idle\":1782813570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22296430,\"nice\":13850,\"sys\":2943660,\"idle\":1782514980,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30006,\"num\":3,\"sum\":60006}}}"}' escaped msg: '{"level":20,"time":1741992723297,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928996352,\"uptime\":1812451.77,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22282630,\"nice\":14030,\"sys\":2935400,\"idle\":1782813570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22296430,\"nice\":13850,\"sys\":2943660,\"idle\":1782514980,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30006,\"num\":3,\"sum\":60006}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:52:03.297587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992723297,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928996352,\"uptime\":1812451.77,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22282630,\"nice\":14030,\"sys\":2935400,\"idle\":1782813570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22296430,\"nice\":13850,\"sys\":2943660,\"idle\":1782514980,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30006,\"num\":3,\"sum\":60006}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad1496aa-6f8e-4722-abec-0051b9278704", "x-request-start": "1741992723720" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992723297, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928996352,\"uptime\":1812451.77,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22282630,\"nice\":14030,\"sys\":2935400,\"idle\":1782813570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22296430,\"nice\":13850,\"sys\":2943660,\"idle\":1782514980,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30006,\"num\":3,\"sum\":60006}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:52:03.297587+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992723297, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2928996352,\"uptime\":1812451.77,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22282630,\"nice\":14030,\"sys\":2935400,\"idle\":1782813570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22296430,\"nice\":13850,\"sys\":2943660,\"idle\":1782514980,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30006,\"num\":3,\"sum\":60006}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:52:03', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992723297,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741992723297,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:52:03.297645+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992723297,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ad1496aa-6f8e-4722-abec-0051b9278704", "x-request-start": "1741992723720" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992723297, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:52:03.297645+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992723297, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:55:03', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741992903365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925928448,\"uptime\":1812631.84,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284270,\"nice\":14030,\"sys\":2935620,\"idle\":1782991190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22298260,\"nice\":13850,\"sys\":2943840,\"idle\":1782692600,\"irq\":0}}],\"eventLoopStats\":{\"min\":77,\"max\":30006,\"num\":3,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1741992903365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925928448,\"uptime\":1812631.84,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284270,\"nice\":14030,\"sys\":2935620,\"idle\":1782991190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22298260,\"nice\":13850,\"sys\":2943840,\"idle\":1782692600,\"irq\":0}}],\"eventLoopStats\":{\"min\":77,\"max\":30006,\"num\":3,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:55:03.365591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741992903365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925928448,\"uptime\":1812631.84,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284270,\"nice\":14030,\"sys\":2935620,\"idle\":1782991190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22298260,\"nice\":13850,\"sys\":2943840,\"idle\":1782692600,\"irq\":0}}],\"eventLoopStats\":{\"min\":77,\"max\":30006,\"num\":3,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6a8b3ed0-0f6c-462a-8fdc-bf4632a709f8", "x-request-start": "1741992903802" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741992903365, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925928448,\"uptime\":1812631.84,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284270,\"nice\":14030,\"sys\":2935620,\"idle\":1782991190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22298260,\"nice\":13850,\"sys\":2943840,\"idle\":1782692600,\"irq\":0}}],\"eventLoopStats\":{\"min\":77,\"max\":30006,\"num\":3,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:55:03.365591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741992903365, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925928448,\"uptime\":1812631.84,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22284270,\"nice\":14030,\"sys\":2935620,\"idle\":1782991190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22298260,\"nice\":13850,\"sys\":2943840,\"idle\":1782692600,\"irq\":0}}],\"eventLoopStats\":{\"min\":77,\"max\":30006,\"num\":3,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:55:03', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741992903365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741992903365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:55:03.365653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741992903365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6a8b3ed0-0f6c-462a-8fdc-bf4632a709f8", "x-request-start": "1741992903802" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741992903365, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:55:03.365653+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741992903365, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:58:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993109923,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741993109923,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:58:29.923767+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993109923,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "51a5b950-2f36-4552-b68d-21fe4c7420d9", "x-request-start": "1741993110358" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993109923, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:58:29.923767+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993109923, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:58:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993109923,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741993109923,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:58:29.923999+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993109923,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "51a5b950-2f36-4552-b68d-21fe4c7420d9", "x-request-start": "1741993110358" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993109923, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:58:29.923999+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993109923, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:58:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993109923,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:58:29.768Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"ad5e7386-1c68-464f-82c3-cde66c1bca1c\",\"sequenceNumber\":1}}"}' escaped msg: '{"level":20,"time":1741993109923,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:58:29.768Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"ad5e7386-1c68-464f-82c3-cde66c1bca1c\",\"sequenceNumber\":1}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:58:29.924068+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993109923,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:58:29.768Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"ad5e7386-1c68-464f-82c3-cde66c1bca1c\",\"sequenceNumber\":1}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "51a5b950-2f36-4552-b68d-21fe4c7420d9", "x-request-start": "1741993110358" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993109923, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:58:29.768Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"ad5e7386-1c68-464f-82c3-cde66c1bca1c\",\"sequenceNumber\":1}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:58:29.924068+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993109923, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T22:58:29.768Z\",\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"notifications\":[{\"notification\":\"sitereliability@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"techcustomerescalation@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true},{\"notification\":\"gsm@salesforce.com\",\"type\":\"EmailAddress\",\"deliveryStatus\":true}],\"internalCommsId\":\"ad5e7386-1c68-464f-82c3-cde66c1bca1c\",\"sequenceNumber\":1}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:58:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:58:29.924091+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "51a5b950-2f36-4552-b68d-21fe4c7420d9", "x-request-start": "1741993110358" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:58:29.924091+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:58:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' escaped msg: '{"level":20,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:58:29.924124+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "51a5b950-2f36-4552-b68d-21fe4c7420d9", "x-request-start": "1741993110358" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:58:29.924124+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:58:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:58:29.924330+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "51a5b950-2f36-4552-b68d-21fe4c7420d9", "x-request-start": "1741993110358" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:58:29.924330+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:58:29', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response"}' escaped msg: '{"level":20,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:58:29.924331+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "51a5b950-2f36-4552-b68d-21fe4c7420d9", "x-request-start": "1741993110358" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:58:29.924331+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:58:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T22:58:29.924332+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-internal-comms-response is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "51a5b950-2f36-4552-b68d-21fe4c7420d9", "x-request-start": "1741993110358" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:58:29.924332+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-internal-comms-response is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 22:58:29', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response correctly routed"}' escaped msg: '{"level":30,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T22:58:29.924332+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993109924,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "9", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "51a5b950-2f36-4552-b68d-21fe4c7420d9", "x-request-start": "1741993110358" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T22:58:29.924332+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993109924, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:08:20', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993700217,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741993700217,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:08:20.217932+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993700217,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2e3c9fa4-5f63-4a32-971a-f21c07c86b3b", "x-request-start": "1741993700650" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993700217, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:08:20.217932+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993700217, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:08:20', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993700219,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741993700219,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:08:20.219429+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993700219,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2e3c9fa4-5f63-4a32-971a-f21c07c86b3b", "x-request-start": "1741993700650" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993700219, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:08:20.219429+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993700219, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.173522+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.173522+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.173782+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.173782+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-deleted' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.163Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.163Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.173858+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.163Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.163Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.173858+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.163Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":{\"ids\":[]},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' escaped msg: '{"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.173880+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.173880+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' escaped msg: '{"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.173882+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.173882+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-deleted\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.173997+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.173997+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted"}' escaped msg: '{"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.173997+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.173997+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.174088+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970173,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-usd-resource-deleted is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-usd-resource-deleted is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.174088+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970173, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-usd-resource-deleted is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970174,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted correctly routed"}' escaped msg: '{"level":30,"time":1741993970174,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.174089+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970174,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970174, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.174089+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970174, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-deleted correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.195104+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.195104+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.195316+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.195316+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-created' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.186Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":[],\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.186Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":[],\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.195361+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.186Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":[],\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.186Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":[],\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.195361+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.186Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:07.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\"},\"eventObj\":[],\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' escaped msg: '{"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.195390+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.195390+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' escaped msg: '{"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.195422+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.195422+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-created\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.195497+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.195497+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created"}' escaped msg: '{"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.195498+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.195498+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.195498+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-usd-resource-created is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-usd-resource-created is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.195498+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-usd-resource-created is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created correctly routed"}' escaped msg: '{"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.195512+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970195,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.195512+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970195, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-usd-resource-created correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.247813+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970247, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.247813+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970247, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.247912+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970247, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.247912+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970247, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-usd-resource-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.195Z\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"responses\":[]}"}' escaped msg: '{"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.195Z\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"responses\":[]}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.247913+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.195Z\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"responses\":[]}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970247, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.195Z\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"responses\":[]}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.247913+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970247, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.195Z\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"responses\":[]}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' escaped msg: '{"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.247914+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970247, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.247914+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970247, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' escaped msg: '{"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.247975+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970247,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970247, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.247975+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970247, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-usd-resource-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970248,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741993970248,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.248031+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970248,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970248, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.248031+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970248, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741993970248,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' escaped msg: '{"level":50,"time":1741993970248,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.248399+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741993970248,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "25", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e30c7dec-bd02-4f62-95c0-40989b89a8d7", "x-request-start": "1741993970598" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741993970248, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.248399+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741993970248, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970759,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741993970759,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.759828+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970759,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970759, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.759828+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970759, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.760168+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.760168+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-updated' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.597Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\",\"usdResources\":[]},\"changes\":{\"subject\":[\"New Splunk logins are failing\",\"New Splunk logins are failing in esvc1\"],\"detectedTime\":[\"2025-03-14T22:38:07.000Z\",\"2025-03-14T22:38:00.000Z\"],\"impactStartTime\":[\"2025-03-14T22:39:39.514Z\",\"2025-03-14T22:39:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}]}},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.597Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\",\"usdResources\":[]},\"changes\":{\"subject\":[\"New Splunk logins are failing\",\"New Splunk logins are failing in esvc1\"],\"detectedTime\":[\"2025-03-14T22:38:07.000Z\",\"2025-03-14T22:38:00.000Z\"],\"impactStartTime\":[\"2025-03-14T22:39:39.514Z\",\"2025-03-14T22:39:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}]}},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.760258+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.597Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\",\"usdResources\":[]},\"changes\":{\"subject\":[\"New Splunk logins are failing\",\"New Splunk logins are failing in esvc1\"],\"detectedTime\":[\"2025-03-14T22:38:07.000Z\",\"2025-03-14T22:38:00.000Z\"],\"impactStartTime\":[\"2025-03-14T22:39:39.514Z\",\"2025-03-14T22:39:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}]}},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.597Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\",\"usdResources\":[]},\"changes\":{\"subject\":[\"New Splunk logins are failing\",\"New Splunk logins are failing in esvc1\"],\"detectedTime\":[\"2025-03-14T22:38:07.000Z\",\"2025-03-14T22:38:00.000Z\"],\"impactStartTime\":[\"2025-03-14T22:39:39.514Z\",\"2025-03-14T22:39:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}]}},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.760258+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:50.597Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\",\"usdResources\":[]},\"changes\":{\"subject\":[\"New Splunk logins are failing\",\"New Splunk logins are failing in esvc1\"],\"detectedTime\":[\"2025-03-14T22:38:07.000Z\",\"2025-03-14T22:38:00.000Z\"],\"impactStartTime\":[\"2025-03-14T22:39:39.514Z\",\"2025-03-14T22:39:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}]}},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' escaped msg: '{"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.760259+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.760259+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' escaped msg: '{"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.760304+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.760304+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.760412+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.760412+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-updated"}' escaped msg: '{"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-updated"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.760412+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-updated"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-updated" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.760412+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-incident-updated" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' escaped msg: '{"level":30,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.760615+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-incident-updated is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-incident-updated is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.760615+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-incident-updated is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.760615+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970760,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.760615+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970760, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,49,50,58,53,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:12:50.597Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T22:56:06.281Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"subject\\\":[\\\"New Splunk logins are failing\\\",\\\"New Splunk logins are failing in esvc1\\\"],\\\"detectedTime\\\":[\\\"2025-03-14T22:38:07.000Z\\\",\\\"2025-03-14T22:38:00.000Z\\\"],\\\"impactStartTime\\\":[\\\"2025-03-14T22:39:39.514Z\\\",\\\"2025-03-14T22:39:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}]}},\\\"requestId\\\":\\\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:12:50.597Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modified' escaped msg: '{"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,49,50,58,53,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:12:50.597Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T22:56:06.281Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"subject\\\":[\\\"New Splunk logins are failing\\\",\\\"New Splunk logins are failing in esvc1\\\"],\\\"detectedTime\\\":[\\\"2025-03-14T22:38:07.000Z\\\",\\\"2025-03-14T22:38:00.000Z\\\"],\\\"impactStartTime\\\":[\\\"2025-03-14T22:39:39.514Z\\\",\\\"2025-03-14T22:39:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}]}},\\\"requestId\\\":\\\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:12:50.597Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modified' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.761920+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,49,50,58,53,48,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:12:50.597Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T22:56:06.281Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"subject\\\":[\\\"New Splunk logins are failing\\\",\\\"New Splunk logins are failing in esvc1\\\"],\\\"detectedTime\\\":[\\\"2025-03-14T22:38:07.000Z\\\",\\\"2025-03-14T22:38:00.000Z\\\"],\\\"impactStartTime\\\":[\\\"2025-03-14T22:39:39.514Z\\\",\\\"2025-03-14T22:39:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}]}},\\\"requestId\\\":\\\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:12:50.597Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modified' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741993970761,\"pid\":30,\"hostname\":\"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId BVDAAAyfe3C and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,49,50,58,53,48,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T23:12:50.597Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08J53JAZRP\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73036099\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"New logins are failing to Splunk, existing logins are fine.\\\\\\\\n\\\\\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T22:38:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T22:56:01.739Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73036099\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tu4uHYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core 1P\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T22:39:52.059Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T22:56:06.281Z\\\\\\\",\\\\\\\"usdResources\\\\\\\":[]},\\\\\\\"changes\\\\\\\":{\\\\\\\"subject\\\\\\\":[\\\\\\\"New Splunk logins are failing\\\\\\\",\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\"],\\\\\\\"detectedTime\\\\\\\":[\\\\\\\"2025-03-14T22:38:07.000Z\\\\\\\",\\\\\\\"2025-03-14T22:38:00.000Z\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":[\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\"],\\\\\\\"roles\\\\\\\":{\\\\\\\"0\\\\\\\":[null,{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T22:56:01.739Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}]}},\\\\\\\"requestId\\\\\\\":\\\\\\\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-ui\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T23:12:50.597Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modified", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.761920+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741993970761,\"pid\":30,\"hostname\":\"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId BVDAAAyfe3C and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,117,112,100,97,116,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,49,50,58,53,48,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T23:12:50.597Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08J53JAZRP\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73036099\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"New logins are failing to Splunk, existing logins are fine.\\\\\\\\n\\\\\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T22:38:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T22:56:01.739Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73036099\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tu4uHYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core 1P\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T22:39:52.059Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T22:56:06.281Z\\\\\\\",\\\\\\\"usdResources\\\\\\\":[]},\\\\\\\"changes\\\\\\\":{\\\\\\\"subject\\\\\\\":[\\\\\\\"New Splunk logins are failing\\\\\\\",\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\"],\\\\\\\"detectedTime\\\\\\\":[\\\\\\\"2025-03-14T22:38:07.000Z\\\\\\\",\\\\\\\"2025-03-14T22:38:00.000Z\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":[\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\"],\\\\\\\"roles\\\\\\\":{\\\\\\\"0\\\\\\\":[null,{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T22:56:01.739Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}]}},\\\\\\\"requestId\\\\\\\":\\\\\\\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-ui\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T23:12:50.597Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modified" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: 'At\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\",\"usdResources\":[]},\"changes\":{\"subject\":[\"New Splunk logins are failing\",\"New Splunk logins are failing in esvc1\"],\"detectedTime\":[\"2025-03-14T22:38:07.000Z\",\"2025-03-14T22:38:00.000Z\"],\"impactStartTime\":[\"2025-03-14T22:39:39.514Z\",\"2025-03-14T22:39:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}]}},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T23:12:50.597Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\",\"usdResources\":[]},\"changes\":{\"subject\":[\"New Splunk logins are failing\",\"New Splunk logins are failing in esvc1\"],\"detectedTime\":[\"2025-03-14T22:38:07.000Z\",\"2025-03-14T22:38:00.000Z\"],\"impactStartTime\":[\"2025-03-14T22:39:39.514Z\",\"2025-03-14T22:39:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}]}},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}}"}' escaped msg: 'At\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\",\"usdResources\":[]},\"changes\":{\"subject\":[\"New Splunk logins are failing\",\"New Splunk logins are failing in esvc1\"],\"detectedTime\":[\"2025-03-14T22:38:07.000Z\",\"2025-03-14T22:38:00.000Z\"],\"impactStartTime\":[\"2025-03-14T22:39:39.514Z\",\"2025-03-14T22:39:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}]}},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T23:12:50.597Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\",\"usdResources\":[]},\"changes\":{\"subject\":[\"New Splunk logins are failing\",\"New Splunk logins are failing in esvc1\"],\"detectedTime\":[\"2025-03-14T22:38:07.000Z\",\"2025-03-14T22:38:00.000Z\"],\"impactStartTime\":[\"2025-03-14T22:39:39.514Z\",\"2025-03-14T22:39:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}]}},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.761920+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - At\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\",\"usdResources\":[]},\"changes\":{\"subject\":[\"New Splunk logins are failing\",\"New Splunk logins are failing in esvc1\"],\"detectedTime\":[\"2025-03-14T22:38:07.000Z\",\"2025-03-14T22:38:00.000Z\"],\"impactStartTime\":[\"2025-03-14T22:39:39.514Z\",\"2025-03-14T22:39:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}]}},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-updated\",\"payload\":{\"createdAt\":\"2025-03-14T23:12:50.597Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T22:56:06.281Z\",\"usdResources\":[]},\"changes\":{\"subject\":[\"New Splunk logins are failing\",\"New Splunk logins are failing in esvc1\"],\"detectedTime\":[\"2025-03-14T22:38:07.000Z\",\"2025-03-14T22:38:00.000Z\"],\"impactStartTime\":[\"2025-03-14T22:39:39.514Z\",\"2025-03-14T22:39:00.000Z\"],\"roles\":{\"0\":[null,{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}]}},\"requestId\":\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\",\"client\":\"icc-ui\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "At\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T22:56:06.281Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"subject\\\":[\\\"New Splunk logins are failing\\\",\\\"New Splunk logins are failing in esvc1\\\"],\\\"detectedTime\\\":[\\\"2025-03-14T22:38:07.000Z\\\",\\\"2025-03-14T22:38:00.000Z\\\"],\\\"impactStartTime\\\":[\\\"2025-03-14T22:39:39.514Z\\\",\\\"2025-03-14T22:39:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}]}},\\\"requestId\\\":\\\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\\\",\\\"client\\\":\\\"icc-ui\\\"},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-incident-updated\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T23:12:50.597Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T22:56:06.281Z\\\",\\\"usdResources\\\":[]},\\\"changes\\\":{\\\"subject\\\":[\\\"New Splunk logins are failing\\\",\\\"New Splunk logins are failing in esvc1\\\"],\\\"detectedTime\\\":[\\\"2025-03-14T22:38:07.000Z\\\",\\\"2025-03-14T22:38:00.000Z\\\"],\\\"impactStartTime\\\":[\\\"2025-03-14T22:39:39.514Z\\\",\\\"2025-03-14T22:39:00.000Z\\\"],\\\"roles\\\":{\\\"0\\\":[null,{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}]}},\\\"requestId\\\":\\\"k20sx9-bqzy98-qc8u1d-ot2fj7-1741993969724\\\",\\\"client\\\":\\\"icc-ui\\\"}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.761920+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.761921+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.761921+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.761921+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-incident-updated and docId BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-updated and docId BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.761921+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-updated and docId BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.761922+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentUpdated for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentUpdated for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.761922+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentUpdated for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info"}' escaped msg: '{"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.761922+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.761922+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:50', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993970762,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741993970762,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:50.762931+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993970762,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ec3fe6d9-8f00-4053-9930-1ba0b2174737", "x-request-start": "1741993971165" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993970762, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:50.762931+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993970762, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.260552+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.260552+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.260696+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.260696+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}' escaped msg: '{"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.260700+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.260700+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.260707+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.260707+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.260781+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.260781+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.260896+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.260896+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response"}' escaped msg: '{"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.260930+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.260930+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' escaped msg: '{"level":30,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.260947+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993975260,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.260947+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993975260, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975261,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741993975261,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.261106+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975261,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975261, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.261106+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975261, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,49,50,58,53,52,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:12:54.999Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T23:12:54.999Z\\\",\\\"recordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"caseNumber\\\":\\\"73036099\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}}"}' escaped msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,49,50,58,53,52,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:12:54.999Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T23:12:54.999Z\\\",\\\"recordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"caseNumber\\\":\\\"73036099\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.262187+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,49,50,58,53,52,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:12:54.999Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T23:12:54.999Z\\\",\\\"recordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"caseNumber\\\":\\\"73036099\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,49,50,58,53,52,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:12:54.999Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T23:12:54.999Z\\\",\\\"recordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"caseNumber\\\":\\\"73036099\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.262187+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,49,50,58,53,52,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:12:54.999Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_updated\\\",\\\"timestamp\\\":\\\"2025-03-14T23:12:54.999Z\\\",\\\"recordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"caseNumber\\\":\\\"73036099\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T23:12:54.999Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.262188+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.262188+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.262189+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-gus-response and docId BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.262189+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-gus-response and docId BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.262189+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleGusExport for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.262189+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleGusExport for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId 13dc682c-7922-45ef-a32c-698d7df872fd, docId BVDAAAyfe3C, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"}"}' escaped msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId 13dc682c-7922-45ef-a32c-698d7df872fd, docId BVDAAAyfe3C, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.262232+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId 13dc682c-7922-45ef-a32c-698d7df872fd, docId BVDAAAyfe3C, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId 13dc682c-7922-45ef-a32c-698d7df872fd, docId BVDAAAyfe3C, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.262232+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId 13dc682c-7922-45ef-a32c-698d7df872fd, docId BVDAAAyfe3C, event {\"status\":\"success\",\"event\":\"incident_updated\",\"timestamp\":\"2025-03-14T23:12:54.999Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.262359+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975262,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.262359+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975262, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993975263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId 13dc682c-7922-45ef-a32c-698d7df872fd, docId BVDAAAyfe3C, caseNumber 73036099"}' escaped msg: '{"level":20,"time":1741993975263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId 13dc682c-7922-45ef-a32c-698d7df872fd, docId BVDAAAyfe3C, caseNumber 73036099"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.263263+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993975263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId 13dc682c-7922-45ef-a32c-698d7df872fd, docId BVDAAAyfe3C, caseNumber 73036099"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993975263, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId 13dc682c-7922-45ef-a32c-698d7df872fd, docId BVDAAAyfe3C, caseNumber 73036099" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.263263+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993975263, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId 13dc682c-7922-45ef-a32c-698d7df872fd, docId BVDAAAyfe3C, caseNumber 73036099" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:12:55', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993975263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed"}' escaped msg: '{"level":30,"time":1741993975263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:12:55.263264+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993975263,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4ac1d861-20c1-4b31-9c57-7ca488752841", "x-request-start": "1741993975540" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993975263, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:12:55.263264+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993975263, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:13:03', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741993983685,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925121536,\"uptime\":1813712.16,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22292330,\"nice\":14030,\"sys\":2936750,\"idle\":1784059190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22307020,\"nice\":13850,\"sys\":2944890,\"idle\":1783760200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":40,\"sum\":59991}}}"}' escaped msg: '{"level":20,"time":1741993983685,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925121536,\"uptime\":1813712.16,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22292330,\"nice\":14030,\"sys\":2936750,\"idle\":1784059190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22307020,\"nice\":13850,\"sys\":2944890,\"idle\":1783760200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":40,\"sum\":59991}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:13:03.685565+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741993983685,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925121536,\"uptime\":1813712.16,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22292330,\"nice\":14030,\"sys\":2936750,\"idle\":1784059190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22307020,\"nice\":13850,\"sys\":2944890,\"idle\":1783760200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":40,\"sum\":59991}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2023f61e-fd4c-4b69-a9e5-03df90b11463", "x-request-start": "1741993983965" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741993983685, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925121536,\"uptime\":1813712.16,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22292330,\"nice\":14030,\"sys\":2936750,\"idle\":1784059190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22307020,\"nice\":13850,\"sys\":2944890,\"idle\":1783760200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":40,\"sum\":59991}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:13:03.685565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741993983685, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925121536,\"uptime\":1813712.16,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22292330,\"nice\":14030,\"sys\":2936750,\"idle\":1784059190,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22307020,\"nice\":13850,\"sys\":2944890,\"idle\":1783760200,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30030,\"num\":40,\"sum\":59991}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:13:03', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741993983685,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741993983685,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:13:03.685654+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741993983685,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2023f61e-fd4c-4b69-a9e5-03df90b11463", "x-request-start": "1741993983965" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741993983685, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:13:03.685654+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741993983685, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:21:03', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741994463865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932772864,\"uptime\":1814192.34,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22296310,\"nice\":14030,\"sys\":2937280,\"idle\":1784533840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22310550,\"nice\":13850,\"sys\":2945430,\"idle\":1784234660,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29962,\"num\":6,\"sum\":60010}}}"}' escaped msg: '{"level":20,"time":1741994463865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932772864,\"uptime\":1814192.34,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22296310,\"nice\":14030,\"sys\":2937280,\"idle\":1784533840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22310550,\"nice\":13850,\"sys\":2945430,\"idle\":1784234660,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29962,\"num\":6,\"sum\":60010}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:21:03.865597+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741994463865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932772864,\"uptime\":1814192.34,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22296310,\"nice\":14030,\"sys\":2937280,\"idle\":1784533840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22310550,\"nice\":13850,\"sys\":2945430,\"idle\":1784234660,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29962,\"num\":6,\"sum\":60010}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3e6abaf3-c2d9-4c41-ace5-f7fe8156419f", "x-request-start": "1741994464300" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741994463865, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932772864,\"uptime\":1814192.34,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22296310,\"nice\":14030,\"sys\":2937280,\"idle\":1784533840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22310550,\"nice\":13850,\"sys\":2945430,\"idle\":1784234660,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29962,\"num\":6,\"sum\":60010}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:21:03.865597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741994463865, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932772864,\"uptime\":1814192.34,\"totalMem\":4018159616,\"loadavg\":[0.04,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22296310,\"nice\":14030,\"sys\":2937280,\"idle\":1784533840,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22310550,\"nice\":13850,\"sys\":2945430,\"idle\":1784234660,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":29962,\"num\":6,\"sum\":60010}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:21:03', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741994463865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741994463865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:21:03.865733+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741994463865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3e6abaf3-c2d9-4c41-ace5-f7fe8156419f", "x-request-start": "1741994464300" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741994463865, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:21:03.865733+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741994463865, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:22:03', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741994523893,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932125696,\"uptime\":1814252.37,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22297040,\"nice\":14030,\"sys\":2937360,\"idle\":1784593150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22311100,\"nice\":13850,\"sys\":2945530,\"idle\":1784293980,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30007,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1741994523893,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932125696,\"uptime\":1814252.37,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22297040,\"nice\":14030,\"sys\":2937360,\"idle\":1784593150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22311100,\"nice\":13850,\"sys\":2945530,\"idle\":1784293980,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30007,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:22:03.893577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741994523893,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932125696,\"uptime\":1814252.37,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22297040,\"nice\":14030,\"sys\":2937360,\"idle\":1784593150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22311100,\"nice\":13850,\"sys\":2945530,\"idle\":1784293980,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30007,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "31aff40a-80f1-4b36-91c1-bc6b62cd1470", "x-request-start": "1741994524324" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741994523893, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932125696,\"uptime\":1814252.37,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22297040,\"nice\":14030,\"sys\":2937360,\"idle\":1784593150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22311100,\"nice\":13850,\"sys\":2945530,\"idle\":1784293980,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30007,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:22:03.893577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741994523893, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2932125696,\"uptime\":1814252.37,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22297040,\"nice\":14030,\"sys\":2937360,\"idle\":1784593150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22311100,\"nice\":13850,\"sys\":2945530,\"idle\":1784293980,\"irq\":0}}],\"eventLoopStats\":{\"min\":37,\"max\":30007,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:22:03', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741994523893,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741994523893,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:22:03.893789+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741994523893,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "31aff40a-80f1-4b36-91c1-bc6b62cd1470", "x-request-start": "1741994524324" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741994523893, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:22:03.893789+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741994523893, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:25:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741994705567,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741994705567,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:25:05.567801+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741994705567,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0b49fd06-9973-4c99-9a84-6ad57ce64f7a", "x-request-start": "1741994705976" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741994705567, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:25:05.567801+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741994705567, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:25:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741994705569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741994705569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:25:05.569305+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741994705569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0b49fd06-9973-4c99-9a84-6ad57ce64f7a", "x-request-start": "1741994705976" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741994705569, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:25:05.569305+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741994705569, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:29:04', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741994944041,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930044928,\"uptime\":1814672.52,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22300160,\"nice\":14030,\"sys\":2937900,\"idle\":1785008000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22314450,\"nice\":13850,\"sys\":2946000,\"idle\":1784708930,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30006,\"num\":3,\"sum\":60017}}}"}' escaped msg: '{"level":20,"time":1741994944041,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930044928,\"uptime\":1814672.52,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22300160,\"nice\":14030,\"sys\":2937900,\"idle\":1785008000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22314450,\"nice\":13850,\"sys\":2946000,\"idle\":1784708930,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30006,\"num\":3,\"sum\":60017}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:29:04.041571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741994944041,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930044928,\"uptime\":1814672.52,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22300160,\"nice\":14030,\"sys\":2937900,\"idle\":1785008000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22314450,\"nice\":13850,\"sys\":2946000,\"idle\":1784708930,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30006,\"num\":3,\"sum\":60017}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "df3e24b3-b99d-4fac-b3c1-f8c9888d4722", "x-request-start": "1741994944481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741994944041, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930044928,\"uptime\":1814672.52,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22300160,\"nice\":14030,\"sys\":2937900,\"idle\":1785008000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22314450,\"nice\":13850,\"sys\":2946000,\"idle\":1784708930,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30006,\"num\":3,\"sum\":60017}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:29:04.041571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741994944041, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2930044928,\"uptime\":1814672.52,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22300160,\"nice\":14030,\"sys\":2937900,\"idle\":1785008000,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22314450,\"nice\":13850,\"sys\":2946000,\"idle\":1784708930,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30006,\"num\":3,\"sum\":60017}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:29:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741994944041,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741994944041,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:29:04.041694+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741994944041,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "df3e24b3-b99d-4fac-b3c1-f8c9888d4722", "x-request-start": "1741994944481" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741994944041, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:29:04.041694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741994944041, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:35:04', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995304185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2926592000,\"uptime\":1815032.66,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303070,\"nice\":14030,\"sys\":2938220,\"idle\":1785363570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22317140,\"nice\":13850,\"sys\":2946380,\"idle\":1785064970,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741995304185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2926592000,\"uptime\":1815032.66,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303070,\"nice\":14030,\"sys\":2938220,\"idle\":1785363570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22317140,\"nice\":13850,\"sys\":2946380,\"idle\":1785064970,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:35:04.185578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995304185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2926592000,\"uptime\":1815032.66,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303070,\"nice\":14030,\"sys\":2938220,\"idle\":1785363570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22317140,\"nice\":13850,\"sys\":2946380,\"idle\":1785064970,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d1c7063d-4f55-4636-85f2-81cde08f4460", "x-request-start": "1741995304622" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995304185, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2926592000,\"uptime\":1815032.66,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303070,\"nice\":14030,\"sys\":2938220,\"idle\":1785363570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22317140,\"nice\":13850,\"sys\":2946380,\"idle\":1785064970,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:35:04.185578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995304185, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2926592000,\"uptime\":1815032.66,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303070,\"nice\":14030,\"sys\":2938220,\"idle\":1785363570,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22317140,\"nice\":13850,\"sys\":2946380,\"idle\":1785064970,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30027,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:35:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741995304185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741995304185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:35:04.185709+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741995304185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d1c7063d-4f55-4636-85f2-81cde08f4460", "x-request-start": "1741995304622" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741995304185, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:35:04.185709+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741995304185, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:36:04', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995364201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925985792,\"uptime\":1815092.68,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303700,\"nice\":14030,\"sys\":2938310,\"idle\":1785422850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22317680,\"nice\":13850,\"sys\":2946480,\"idle\":1785124240,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29986,\"num\":13,\"sum\":60013}}}"}' escaped msg: '{"level":20,"time":1741995364201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925985792,\"uptime\":1815092.68,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303700,\"nice\":14030,\"sys\":2938310,\"idle\":1785422850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22317680,\"nice\":13850,\"sys\":2946480,\"idle\":1785124240,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29986,\"num\":13,\"sum\":60013}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:36:04.201622+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995364201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925985792,\"uptime\":1815092.68,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303700,\"nice\":14030,\"sys\":2938310,\"idle\":1785422850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22317680,\"nice\":13850,\"sys\":2946480,\"idle\":1785124240,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29986,\"num\":13,\"sum\":60013}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "99258648-2fd0-4252-bb2d-ada9d667a097", "x-request-start": "1741995364631" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995364201, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925985792,\"uptime\":1815092.68,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303700,\"nice\":14030,\"sys\":2938310,\"idle\":1785422850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22317680,\"nice\":13850,\"sys\":2946480,\"idle\":1785124240,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29986,\"num\":13,\"sum\":60013}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:36:04.201622+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995364201, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925985792,\"uptime\":1815092.68,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22303700,\"nice\":14030,\"sys\":2938310,\"idle\":1785422850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22317680,\"nice\":13850,\"sys\":2946480,\"idle\":1785124240,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29986,\"num\":13,\"sum\":60013}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:36:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741995364201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741995364201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:36:04.201667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741995364201,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "99258648-2fd0-4252-bb2d-ada9d667a097", "x-request-start": "1741995364631" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741995364201, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:36:04.201667+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741995364201, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:38:04', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995484217,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925912064,\"uptime\":1815212.69,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22304710,\"nice\":14030,\"sys\":2938430,\"idle\":1785541450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22318500,\"nice\":13850,\"sys\":2946570,\"idle\":1785242920,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30017,\"num\":3,\"sum\":60005}}}"}' escaped msg: '{"level":20,"time":1741995484217,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925912064,\"uptime\":1815212.69,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22304710,\"nice\":14030,\"sys\":2938430,\"idle\":1785541450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22318500,\"nice\":13850,\"sys\":2946570,\"idle\":1785242920,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30017,\"num\":3,\"sum\":60005}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:38:04.217581+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995484217,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925912064,\"uptime\":1815212.69,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22304710,\"nice\":14030,\"sys\":2938430,\"idle\":1785541450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22318500,\"nice\":13850,\"sys\":2946570,\"idle\":1785242920,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30017,\"num\":3,\"sum\":60005}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e88d6858-3098-4637-95e3-8ed999175e37", "x-request-start": "1741995484646" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995484217, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925912064,\"uptime\":1815212.69,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22304710,\"nice\":14030,\"sys\":2938430,\"idle\":1785541450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22318500,\"nice\":13850,\"sys\":2946570,\"idle\":1785242920,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30017,\"num\":3,\"sum\":60005}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:38:04.217581+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995484217, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2925912064,\"uptime\":1815212.69,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22304710,\"nice\":14030,\"sys\":2938430,\"idle\":1785541450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22318500,\"nice\":13850,\"sys\":2946570,\"idle\":1785242920,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30017,\"num\":3,\"sum\":60005}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:38:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741995484217,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741995484217,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:38:04.217805+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741995484217,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e88d6858-3098-4637-95e3-8ed999175e37", "x-request-start": "1741995484646" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741995484217, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:38:04.217805+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741995484217, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995735389,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741995735389,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.389580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995735389,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995735389, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.389580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995735389, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741995735389,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741995735389,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.389989+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741995735389,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741995735389, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.389989+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741995735389, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995735389,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:42:15.376Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"6p6uxd-senstj-qu4xm-0a597-1741995734708\",\"client\":\"icc-ui\"}"}' escaped msg: '{"level":20,"time":1741995735389,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:42:15.376Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"6p6uxd-senstj-qu4xm-0a597-1741995734708\",\"client\":\"icc-ui\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.390091+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995735389,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:42:15.376Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"6p6uxd-senstj-qu4xm-0a597-1741995734708\",\"client\":\"icc-ui\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995735389, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:42:15.376Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"6p6uxd-senstj-qu4xm-0a597-1741995734708\",\"client\":\"icc-ui\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.390091+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995735389, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:42:15.376Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"6p6uxd-senstj-qu4xm-0a597-1741995734708\",\"client\":\"icc-ui\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' escaped msg: '{"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.390092+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.390092+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' escaped msg: '{"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.390145+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.390145+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.390464+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.390464+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-request"}' escaped msg: '{"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-request"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.390465+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-request"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-request" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.390465+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-request" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' escaped msg: '{"level":30,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.390465+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-internal-comms-request is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.390465+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-internal-comms-request is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.390467+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995735390,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.390467+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995735390, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,52,50,58,49,53,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:42:15.376Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:12:54.999Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"f026846a-465a-45be-aac8-0685192354fe\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"duration\\\":\\\"19 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\nAs of now its only impacting internal customer.\\\\n\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\"},\\\"sentAt\\\":\\\"2025-03-14T22:58:17.807Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"6p6uxd-senstj-qu4xm-0a597-1741995734708\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:42:15.376Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Inter' escaped msg: '{"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,52,50,58,49,53,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:42:15.376Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:12:54.999Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"f026846a-465a-45be-aac8-0685192354fe\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"duration\\\":\\\"19 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\nAs of now its only impacting internal customer.\\\\n\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\"},\\\"sentAt\\\":\\\"2025-03-14T22:58:17.807Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"6p6uxd-senstj-qu4xm-0a597-1741995734708\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:42:15.376Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Inter' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.392358+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,52,50,58,49,53,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:42:15.376Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:12:54.999Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"f026846a-465a-45be-aac8-0685192354fe\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"duration\\\":\\\"19 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\nAs of now its only impacting internal customer.\\\\n\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\"},\\\"sentAt\\\":\\\"2025-03-14T22:58:17.807Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"6p6uxd-senstj-qu4xm-0a597-1741995734708\\\",\\\"client\\\":\\\"icc-ui\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:42:15.376Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Inter' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741995735391,\"pid\":30,\"hostname\":\"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId BVDAAAyfe3C and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,52,50,58,49,53,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T23:42:15.376Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08J53JAZRP\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73036099\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"New logins are failing to Splunk, existing logins are fine.\\\\\\\\n\\\\\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T22:38:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T22:56:01.739Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73036099\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tu4uHYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core 1P\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T22:39:52.059Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T23:12:54.999Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"internalComms\\\\\\\":{\\\\\\\"sequenceNumber\\\\\\\":2,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"63 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T23:42:15.028Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[],\\\\\\\"slackChannelIds\\\\\\\":[\\\\\\\"C05U9CBHX8D\\\\\\\",\\\\\\\"C05T2A3C319\\\\\\\"],\\\\\\\"emailAddresses\\\\\\\":[\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"techcustomerescalation@salesforce.com\\\\\\\",\\\\\\\"gsm@salesforce.com\\\\\\\"]},\\\\\\\"internalCommsId\\\\\\\":\\\\\\\"f026846a-465a-45be-aac8-0685192354fe\\\\\\\",\\\\\\\"allInternalCommsReport\\\\\\\":[{\\\\\\\"sequenceNumber\\\\\\\":2,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"63 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T23:42:15.028Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":1,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"19 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"New logins are failing to Splunk, existing logins are fine.\\\\\\\\nAs of now its only impacting internal customer.\\\\\\\\n\\\\\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T22:58:17.807Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]}]},\\\\\\\"requestId\\\\\\\":\\\\\\\"6p6uxd-senstj-qu4xm-0a597-1741995734708\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-ui\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T23:42:15.376Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Inter", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.392358+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741995735391,\"pid\":30,\"hostname\":\"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId BVDAAAyfe3C and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,52,50,58,49,53,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T23:42:15.376Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08J53JAZRP\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73036099\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"New logins are failing to Splunk, existing logins are fine.\\\\\\\\n\\\\\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T22:38:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T22:56:01.739Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73036099\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tu4uHYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core 1P\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T22:39:52.059Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T23:12:54.999Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"internalComms\\\\\\\":{\\\\\\\"sequenceNumber\\\\\\\":2,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"63 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T23:42:15.028Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[],\\\\\\\"slackChannelIds\\\\\\\":[\\\\\\\"C05U9CBHX8D\\\\\\\",\\\\\\\"C05T2A3C319\\\\\\\"],\\\\\\\"emailAddresses\\\\\\\":[\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"techcustomerescalation@salesforce.com\\\\\\\",\\\\\\\"gsm@salesforce.com\\\\\\\"]},\\\\\\\"internalCommsId\\\\\\\":\\\\\\\"f026846a-465a-45be-aac8-0685192354fe\\\\\\\",\\\\\\\"allInternalCommsReport\\\\\\\":[{\\\\\\\"sequenceNumber\\\\\\\":2,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"63 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T23:42:15.028Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":1,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"19 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"New logins are failing to Splunk, existing logins are fine.\\\\\\\\nAs of now its only impacting internal customer.\\\\\\\\n\\\\\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T22:58:17.807Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]}]},\\\\\\\"requestId\\\\\\\":\\\\\\\"6p6uxd-senstj-qu4xm-0a597-1741995734708\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-ui\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-14T23:42:15.376Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Inter" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: 'nal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"6p6uxd-senstj-qu4xm-0a597-1741995734708\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-14T23:42:15.376Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krish' escaped msg: 'nal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"6p6uxd-senstj-qu4xm-0a597-1741995734708\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-14T23:42:15.376Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krish' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.392358+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - nal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"6p6uxd-senstj-qu4xm-0a597-1741995734708\",\"client\":\"icc-ui\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-14T23:42:15.376Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:38:00.000Z\",\"severity\":\"Sev2\",\"status\":\"InProgress\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"impactEndTime\":\"\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"\",\"rootCause\":\"\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:12:54.999Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krish' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "nal\\\",\\\"originReference\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:12:54.999Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"f026846a-465a-45be-aac8-0685192354fe\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"duration\\\":\\\"19 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\nAs of now its only impacting internal customer.\\\\n\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\"},\\\"sentAt\\\":\\\"2025-03-14T22:58:17.807Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"6p6uxd-senstj-qu4xm-0a597-1741995734708\\\",\\\"client\\\":\\\"icc-ui\\\"},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-internal-comms-request\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-14T23:42:15.376Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:38:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"impactEndTime\\\":\\\"\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"\\\",\\\"rootCause\\\":\\\"\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:12:54.999Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krish", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.392358+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: 'na Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"6p6uxd-senstj-qu4xm-0a597-1741995734708\",\"client\":\"icc-ui\"}}"}' escaped msg: 'na Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"6p6uxd-senstj-qu4xm-0a597-1741995734708\",\"client\":\"icc-ui\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.392358+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - na Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\",\"gsm@salesforce.com\"]},\"internalCommsId\":\"f026846a-465a-45be-aac8-0685192354fe\",\"allInternalCommsReport\":[{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"6p6uxd-senstj-qu4xm-0a597-1741995734708\",\"client\":\"icc-ui\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "na Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\",\\\"gsm@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"f026846a-465a-45be-aac8-0685192354fe\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"duration\\\":\\\"19 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\nAs of now its only impacting internal customer.\\\\n\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\"},\\\"sentAt\\\":\\\"2025-03-14T22:58:17.807Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"6p6uxd-senstj-qu4xm-0a597-1741995734708\\\",\\\"client\\\":\\\"icc-ui\\\"}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.392358+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.392359+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995735391, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.392359+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995735391, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.392359+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995735391, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-internal-comms-request and docId BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.392359+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995735391, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-internal-comms-request and docId BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.392360+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741995735391, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleInternalCommsRequest for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.392360+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741995735391, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleInternalCommsRequest for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:42:15', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' escaped msg: '{"level":50,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:42:15.392362+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741995735391,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f010fdd5-e402-4b7b-a928-1767ecdf324b", "x-request-start": "1741995735810" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741995735391, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "err": { "type": "TypeError", "message": "this.update.content.replace is not a function", "stack": "TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (\/app\/build\/quip\/templates\/update.info.js:21:36)\n at Context.lookup (\/app\/node_modules\/mustache\/mustache.js:477:21)\n at Writer.unescapedValue (\/app\/node_modules\/mustache\/mustache.js:664:25)\n at Writer.renderTokens (\/app\/node_modules\/mustache\/mustache.js:580:45)\n at Writer.render (\/app\/node_modules\/mustache\/mustache.js:556:17)\n at Object.render (\/app\/node_modules\/mustache\/mustache.js:758:26)\n at QuipService.addUpdate (\/app\/build\/quip\/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal\/process\/task_queues:95:5)\n at async ExportService.addUpdate (\/app\/build\/service\/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (\/app\/build\/service\/export.service.js:93:16)" }, "msg": "[Error] message not processed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:42:15.392362+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741995735391, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "err": { "type": "TypeError", "message": "this.update.content.replace is not a function", "stack": "TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (\/app\/build\/quip\/templates\/update.info.js:21:36)\n at Context.lookup (\/app\/node_modules\/mustache\/mustache.js:477:21)\n at Writer.unescapedValue (\/app\/node_modules\/mustache\/mustache.js:664:25)\n at Writer.renderTokens (\/app\/node_modules\/mustache\/mustache.js:580:45)\n at Writer.render (\/app\/node_modules\/mustache\/mustache.js:556:17)\n at Object.render (\/app\/node_modules\/mustache\/mustache.js:758:26)\n at QuipService.addUpdate (\/app\/build\/quip\/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal\/process\/task_queues:95:5)\n at async ExportService.addUpdate (\/app\/build\/service\/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (\/app\/build\/service\/export.service.js:93:16)" }, "msg": "[Error] message not processed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:49:04', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996144401,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2924146688,\"uptime\":1815872.88,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22310030,\"nice\":14030,\"sys\":2939240,\"idle\":1786193810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22324210,\"nice\":13850,\"sys\":2947320,\"idle\":1785895210,\"irq\":0}}],\"eventLoopStats\":{\"min\":75,\"max\":30027,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741996144401,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2924146688,\"uptime\":1815872.88,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22310030,\"nice\":14030,\"sys\":2939240,\"idle\":1786193810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22324210,\"nice\":13850,\"sys\":2947320,\"idle\":1785895210,\"irq\":0}}],\"eventLoopStats\":{\"min\":75,\"max\":30027,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:49:04.401612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996144401,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2924146688,\"uptime\":1815872.88,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22310030,\"nice\":14030,\"sys\":2939240,\"idle\":1786193810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22324210,\"nice\":13850,\"sys\":2947320,\"idle\":1785895210,\"irq\":0}}],\"eventLoopStats\":{\"min\":75,\"max\":30027,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "616b2f0d-624e-4617-a05a-ce0fa87fb80b", "x-request-start": "1741996144823" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996144401, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2924146688,\"uptime\":1815872.88,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22310030,\"nice\":14030,\"sys\":2939240,\"idle\":1786193810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22324210,\"nice\":13850,\"sys\":2947320,\"idle\":1785895210,\"irq\":0}}],\"eventLoopStats\":{\"min\":75,\"max\":30027,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:49:04.401612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996144401, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2924146688,\"uptime\":1815872.88,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22310030,\"nice\":14030,\"sys\":2939240,\"idle\":1786193810,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22324210,\"nice\":13850,\"sys\":2947320,\"idle\":1785895210,\"irq\":0}}],\"eventLoopStats\":{\"min\":75,\"max\":30027,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:49:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741996144401,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741996144401,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:49:04.401734+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741996144401,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "616b2f0d-624e-4617-a05a-ce0fa87fb80b", "x-request-start": "1741996144823" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741996144401, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:49:04.401734+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741996144401, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:55:04', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996504533,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2942197760,\"uptime\":1816233.01,\"totalMem\":4018159616,\"loadavg\":[0.3,0.09,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22320080,\"nice\":14030,\"sys\":2939780,\"idle\":1786542540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22337010,\"nice\":13850,\"sys\":2947840,\"idle\":1786241070,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30001,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741996504533,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2942197760,\"uptime\":1816233.01,\"totalMem\":4018159616,\"loadavg\":[0.3,0.09,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22320080,\"nice\":14030,\"sys\":2939780,\"idle\":1786542540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22337010,\"nice\":13850,\"sys\":2947840,\"idle\":1786241070,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30001,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:55:04.533663+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996504533,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2942197760,\"uptime\":1816233.01,\"totalMem\":4018159616,\"loadavg\":[0.3,0.09,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22320080,\"nice\":14030,\"sys\":2939780,\"idle\":1786542540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22337010,\"nice\":13850,\"sys\":2947840,\"idle\":1786241070,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30001,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f1c9a86f-561d-4fc4-abb2-2495103e2e69", "x-request-start": "1741996504972" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996504533, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2942197760,\"uptime\":1816233.01,\"totalMem\":4018159616,\"loadavg\":[0.3,0.09,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22320080,\"nice\":14030,\"sys\":2939780,\"idle\":1786542540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22337010,\"nice\":13850,\"sys\":2947840,\"idle\":1786241070,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30001,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:55:04.533663+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996504533, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2942197760,\"uptime\":1816233.01,\"totalMem\":4018159616,\"loadavg\":[0.3,0.09,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22320080,\"nice\":14030,\"sys\":2939780,\"idle\":1786542540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22337010,\"nice\":13850,\"sys\":2947840,\"idle\":1786241070,\"irq\":0}}],\"eventLoopStats\":{\"min\":87,\"max\":30001,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:55:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741996504533,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741996504533,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:55:04.533874+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741996504533,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f1c9a86f-561d-4fc4-abb2-2495103e2e69", "x-request-start": "1741996504972" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741996504533, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:55:04.533874+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741996504533, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:04', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996564561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2976739328,\"uptime\":1816293.03,\"totalMem\":4018159616,\"loadavg\":[0.45,0.19,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22332010,\"nice\":14030,\"sys\":2941980,\"idle\":1786586350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22355640,\"nice\":13850,\"sys\":2950320,\"idle\":1786278110,\"irq\":0}}],\"eventLoopStats\":{\"min\":58,\"max\":30005,\"num\":3,\"sum\":60019}}}"}' escaped msg: '{"level":20,"time":1741996564561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2976739328,\"uptime\":1816293.03,\"totalMem\":4018159616,\"loadavg\":[0.45,0.19,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22332010,\"nice\":14030,\"sys\":2941980,\"idle\":1786586350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22355640,\"nice\":13850,\"sys\":2950320,\"idle\":1786278110,\"irq\":0}}],\"eventLoopStats\":{\"min\":58,\"max\":30005,\"num\":3,\"sum\":60019}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:04.562102+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996564561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2976739328,\"uptime\":1816293.03,\"totalMem\":4018159616,\"loadavg\":[0.45,0.19,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22332010,\"nice\":14030,\"sys\":2941980,\"idle\":1786586350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22355640,\"nice\":13850,\"sys\":2950320,\"idle\":1786278110,\"irq\":0}}],\"eventLoopStats\":{\"min\":58,\"max\":30005,\"num\":3,\"sum\":60019}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c67d7c08-1538-4abb-92bf-e631863ea125", "x-request-start": "1741996564988" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996564561, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2976739328,\"uptime\":1816293.03,\"totalMem\":4018159616,\"loadavg\":[0.45,0.19,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22332010,\"nice\":14030,\"sys\":2941980,\"idle\":1786586350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22355640,\"nice\":13850,\"sys\":2950320,\"idle\":1786278110,\"irq\":0}}],\"eventLoopStats\":{\"min\":58,\"max\":30005,\"num\":3,\"sum\":60019}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:04.562102+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996564561, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2976739328,\"uptime\":1816293.03,\"totalMem\":4018159616,\"loadavg\":[0.45,0.19,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22332010,\"nice\":14030,\"sys\":2941980,\"idle\":1786586350,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22355640,\"nice\":13850,\"sys\":2950320,\"idle\":1786278110,\"irq\":0}}],\"eventLoopStats\":{\"min\":58,\"max\":30005,\"num\":3,\"sum\":60019}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741996564566,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741996564566,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:04.566708+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741996564566,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c67d7c08-1538-4abb-92bf-e631863ea125", "x-request-start": "1741996564988" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741996564566, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:04.566708+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741996564566, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:19', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996579508,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Roles for incident: []"}' escaped msg: '{"level":20,"time":1741996579508,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Roles for incident: []"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:19.508632+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996579508,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Roles for incident: []"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "1", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "033ab4af-ee2c-488d-9603-240452edc9dc", "x-request-start": "1741996579908" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996579508, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Roles for incident: []" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:19.508632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996579508, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Roles for incident: []" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"}' escaped msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.330435+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.330435+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.330526+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.330526+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}}"}' escaped msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.330529+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.330529+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.330532+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.330532+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.330594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.330594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.330703+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.330703+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: a5aab472-b839-4738-8400-ac2daae38967 - icc-gus-response"}' escaped msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: a5aab472-b839-4738-8400-ac2daae38967 - icc-gus-response"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.330705+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: a5aab472-b839-4738-8400-ac2daae38967 - icc-gus-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: a5aab472-b839-4738-8400-ac2daae38967 - icc-gus-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.330705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: a5aab472-b839-4738-8400-ac2daae38967 - icc-gus-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' escaped msg: '{"level":30,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.330705+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.330705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967 - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967 - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.330863+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584330,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967 - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967 - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.330863+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584330, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967 - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId JLOAAAOADYz and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,53,54,58,50,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:56:23.939Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Thk9kYAB\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_resolved\\\",\\\"timestamp\\\":\\\"2025-03-14T23:56:23.939Z\\\",\\\"recordId\\\":\\\"500EE00001Thk9kYAB\\\",\\\"incidentId\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"caseNumber\\\":\\\"72888272\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}}}"}' escaped msg: '{"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId JLOAAAOADYz and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,53,54,58,50,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:56:23.939Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Thk9kYAB\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_resolved\\\",\\\"timestamp\\\":\\\"2025-03-14T23:56:23.939Z\\\",\\\"recordId\\\":\\\"500EE00001Thk9kYAB\\\",\\\"incidentId\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"caseNumber\\\":\\\"72888272\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}}}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.331996+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId JLOAAAOADYz and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,53,54,58,50,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:56:23.939Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Thk9kYAB\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_resolved\\\",\\\"timestamp\\\":\\\"2025-03-14T23:56:23.939Z\\\",\\\"recordId\\\":\\\"500EE00001Thk9kYAB\\\",\\\"incidentId\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"caseNumber\\\":\\\"72888272\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584331, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId JLOAAAOADYz and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,53,54,58,50,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:56:23.939Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Thk9kYAB\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_resolved\\\",\\\"timestamp\\\":\\\"2025-03-14T23:56:23.939Z\\\",\\\"recordId\\\":\\\"500EE00001Thk9kYAB\\\",\\\"incidentId\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"caseNumber\\\":\\\"72888272\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.331996+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584331, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId JLOAAAOADYz and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[70,114,105,44,32,49,52,32,77,97,114,32,50,48,50,53,32,50,51,58,53,54,58,50,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-14T23:56:23.939Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Thk9kYAB\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_resolved\\\",\\\"timestamp\\\":\\\"2025-03-14T23:56:23.939Z\\\",\\\"recordId\\\":\\\"500EE00001Thk9kYAB\\\",\\\"incidentId\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"caseNumber\\\":\\\"72888272\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-14T23:56:23.939Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Thk9kYAB\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"},\"changes\":{}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: JLOAAAOADYz"}' escaped msg: '{"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: JLOAAAOADYz"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.331998+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: JLOAAAOADYz"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584331, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: JLOAAAOADYz" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.331998+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584331, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: JLOAAAOADYz" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId JLOAAAOADYz"}' escaped msg: '{"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId JLOAAAOADYz"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.331998+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-gus-response and docId JLOAAAOADYz"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584331, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-gus-response and docId JLOAAAOADYz" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.331998+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584331, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-gus-response and docId JLOAAAOADYz" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id a5aab472-b839-4738-8400-ac2daae38967 and docId JLOAAAOADYz"}' escaped msg: '{"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id a5aab472-b839-4738-8400-ac2daae38967 and docId JLOAAAOADYz"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.331999+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleGusExport for id a5aab472-b839-4738-8400-ac2daae38967 and docId JLOAAAOADYz"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584331, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleGusExport for id a5aab472-b839-4738-8400-ac2daae38967 and docId JLOAAAOADYz" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.331999+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584331, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleGusExport for id a5aab472-b839-4738-8400-ac2daae38967 and docId JLOAAAOADYz" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId a5aab472-b839-4738-8400-ac2daae38967, docId JLOAAAOADYz, event {\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"}"}' escaped msg: '{"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId a5aab472-b839-4738-8400-ac2daae38967, docId JLOAAAOADYz, event {\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"}"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.332003+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584331,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId a5aab472-b839-4738-8400-ac2daae38967, docId JLOAAAOADYz, event {\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584331, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId a5aab472-b839-4738-8400-ac2daae38967, docId JLOAAAOADYz, event {\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.332003+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584331, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId a5aab472-b839-4738-8400-ac2daae38967, docId JLOAAAOADYz, event {\"status\":\"success\",\"event\":\"incident_resolved\",\"timestamp\":\"2025-03-14T23:56:23.939Z\",\"recordId\":\"500EE00001Thk9kYAB\",\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"caseNumber\":\"72888272\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584332,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741996584332,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.332076+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584332,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584332, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.332076+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584332, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741996584332,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId a5aab472-b839-4738-8400-ac2daae38967, docId JLOAAAOADYz, caseNumber 72888272"}' escaped msg: '{"level":20,"time":1741996584332,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId a5aab472-b839-4738-8400-ac2daae38967, docId JLOAAAOADYz, caseNumber 72888272"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.332951+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741996584332,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"addGusExportUpdate for incidentId a5aab472-b839-4738-8400-ac2daae38967, docId JLOAAAOADYz, caseNumber 72888272"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741996584332, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId a5aab472-b839-4738-8400-ac2daae38967, docId JLOAAAOADYz, caseNumber 72888272" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.332951+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741996584332, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "addGusExportUpdate for incidentId a5aab472-b839-4738-8400-ac2daae38967, docId JLOAAAOADYz, caseNumber 72888272" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 14 23:56:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741996584332,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event a5aab472-b839-4738-8400-ac2daae38967 - icc-gus-response correctly routed"}' escaped msg: '{"level":30,"time":1741996584332,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event a5aab472-b839-4738-8400-ac2daae38967 - icc-gus-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-14T23:56:24.332952+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741996584332,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event a5aab472-b839-4738-8400-ac2daae38967 - icc-gus-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "17", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "96d1d565-3df1-429b-b84d-07c27492fd28", "x-request-start": "1741996584610" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741996584332, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event a5aab472-b839-4738-8400-ac2daae38967 - icc-gus-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-14T23:56:24.332952+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741996584332, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event a5aab472-b839-4738-8400-ac2daae38967 - icc-gus-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:01:25', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741996885456,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741996885456,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:01:25.456233+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741996885456,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8fcffa14-580a-4d96-8930-28dc8197f7f5", "x-request-start": "1741996885874" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741996885456, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:01:25.456233+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741996885456, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:01:25', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741996885458,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741996885458,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:01:25.458131+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741996885458,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8fcffa14-580a-4d96-8930-28dc8197f7f5", "x-request-start": "1741996885874" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741996885458, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:01:25.458131+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741996885458, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"}' escaped msg: '{"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.607451+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.607451+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.607746+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.607746+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-incident-closed' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:08:23.446Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"requestId\":\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\",\"client\":\"icc-slack-app\"}"}' escaped msg: '{"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:08:23.446Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"requestId\":\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\",\"client\":\"icc-slack-app\"}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.607827+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:08:23.446Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"requestId\":\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\",\"client\":\"icc-slack-app\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:08:23.446Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"requestId\":\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.607827+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:08:23.446Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https:\/\/salesforce.pagerduty.com\/incidents\/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https:\/\/salesforce.quip.com\/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"requestId\":\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\",\"client\":\"icc-slack-app\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' escaped msg: '{"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.607831+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.607831+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' escaped msg: '{"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.607865+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.607865+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-incident-closed\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.607987+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.607987+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: a5aab472-b839-4738-8400-ac2daae38967 - icc-incident-closed"}' escaped msg: '{"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: a5aab472-b839-4738-8400-ac2daae38967 - icc-incident-closed"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.607987+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: a5aab472-b839-4738-8400-ac2daae38967 - icc-incident-closed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: a5aab472-b839-4738-8400-ac2daae38967 - icc-incident-closed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.607987+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: a5aab472-b839-4738-8400-ac2daae38967 - icc-incident-closed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-incident-closed is now being processed."}' escaped msg: '{"level":30,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-incident-closed is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.607999+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741997303607,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-incident-closed is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-incident-closed is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.607999+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741997303607, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-incident-closed is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997303608,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967 - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741997303608,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967 - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.608152+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997303608,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967 - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997303608, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967 - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.608152+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997303608, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967 - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId JLOAAAOADYz and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,48,56,58,50,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:08:23.446Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"icc-72888272\\\"},\\\"subject\\\":\\\"KaaS PROD24-core1\\\",\\\"description\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\\\",\\\"detectedTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"severity\\\":\\\"Sev3\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\\\",\\\"impact\\\":[\\\"ServiceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-11T22:14:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/xvk-fmdy-smp\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"DNS\\\",\\\"createdAt\\\":\\\"2025-03-10T22:51:43.137Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE0000003AdxYAE\\\",\\\"detectedByServiceOwner\\\":false,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\\\",\\\"customerExperience\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\\\",\\\"immediateResolution\\\":\\\"Falcon DNS team deployed a fix to resolve the issue.\\\",\\\"aarQuestions\\\":\\\"Were other teams affected? If so, how was the issue detected?\\\",\\\"changes\\\":\\\"\\\",\\\"breakFix\\\":\\\"\\\",\\\"productTagName\\\":\\\"DNS Engineering\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"incidentId\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"modifiedAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"id\\\":\\\"de44aefd-fe85-421d-9376-29a35c096d6b\\\"},\\\"scrumTeamId\\\":\\\"a00B0000009GP5lIAG\\\",\\\"team\\\":\\\"Infra IAM - Authentication\\\",\\\"caseNumber\\\":\\\"72888272\\\",\\\"caseRecordId\\\":\\\"500EE00001Thk9kYAB\\\",\\\"servicesImpacted\\\":[],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/G4ibAgkipxkh\\\",\\\"engagedAt\\\":\\\"2025-03-10T22:53:37.169Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:56:23.939Z\\\"},\\\"requestId\\\":\\\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:08:23.446Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"requestId\":\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-closed\",\"payload\":{\"createdAt\":\"2025-03-15T00:08:23.446Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:' escaped msg: '{"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId JLOAAAOADYz and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,48,56,58,50,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:08:23.446Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"icc-72888272\\\"},\\\"subject\\\":\\\"KaaS PROD24-core1\\\",\\\"description\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\\\",\\\"detectedTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"severity\\\":\\\"Sev3\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\\\",\\\"impact\\\":[\\\"ServiceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-11T22:14:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/xvk-fmdy-smp\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"DNS\\\",\\\"createdAt\\\":\\\"2025-03-10T22:51:43.137Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE0000003AdxYAE\\\",\\\"detectedByServiceOwner\\\":false,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\\\",\\\"customerExperience\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\\\",\\\"immediateResolution\\\":\\\"Falcon DNS team deployed a fix to resolve the issue.\\\",\\\"aarQuestions\\\":\\\"Were other teams affected? If so, how was the issue detected?\\\",\\\"changes\\\":\\\"\\\",\\\"breakFix\\\":\\\"\\\",\\\"productTagName\\\":\\\"DNS Engineering\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"incidentId\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"modifiedAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"id\\\":\\\"de44aefd-fe85-421d-9376-29a35c096d6b\\\"},\\\"scrumTeamId\\\":\\\"a00B0000009GP5lIAG\\\",\\\"team\\\":\\\"Infra IAM - Authentication\\\",\\\"caseNumber\\\":\\\"72888272\\\",\\\"caseRecordId\\\":\\\"500EE00001Thk9kYAB\\\",\\\"servicesImpacted\\\":[],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/G4ibAgkipxkh\\\",\\\"engagedAt\\\":\\\"2025-03-10T22:53:37.169Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:56:23.939Z\\\"},\\\"requestId\\\":\\\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:08:23.446Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"requestId\":\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-closed\",\"payload\":{\"createdAt\":\"2025-03-15T00:08:23.446Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.609334+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId JLOAAAOADYz and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,48,56,58,50,51,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:08:23.446Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"icc-72888272\\\"},\\\"subject\\\":\\\"KaaS PROD24-core1\\\",\\\"description\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\\\",\\\"detectedTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"severity\\\":\\\"Sev3\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\\\",\\\"impact\\\":[\\\"ServiceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-11T22:14:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/xvk-fmdy-smp\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"DNS\\\",\\\"createdAt\\\":\\\"2025-03-10T22:51:43.137Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE0000003AdxYAE\\\",\\\"detectedByServiceOwner\\\":false,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\\\",\\\"customerExperience\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\\\",\\\"immediateResolution\\\":\\\"Falcon DNS team deployed a fix to resolve the issue.\\\",\\\"aarQuestions\\\":\\\"Were other teams affected? If so, how was the issue detected?\\\",\\\"changes\\\":\\\"\\\",\\\"breakFix\\\":\\\"\\\",\\\"productTagName\\\":\\\"DNS Engineering\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"incidentId\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"modifiedAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"id\\\":\\\"de44aefd-fe85-421d-9376-29a35c096d6b\\\"},\\\"scrumTeamId\\\":\\\"a00B0000009GP5lIAG\\\",\\\"team\\\":\\\"Infra IAM - Authentication\\\",\\\"caseNumber\\\":\\\"72888272\\\",\\\"caseRecordId\\\":\\\"500EE00001Thk9kYAB\\\",\\\"servicesImpacted\\\":[],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/G4ibAgkipxkh\\\",\\\"engagedAt\\\":\\\"2025-03-10T22:53:37.169Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:56:23.939Z\\\"},\\\"requestId\\\":\\\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:08:23.446Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"requestId\":\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-incident-closed\",\"payload\":{\"createdAt\":\"2025-03-15T00:08:23.446Z\",\"user\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"name\":\"Becky Dinh\",\"email\":\"becky.dinh@salesforce.com\"},\"incident\":{\"id\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"slackChannel\":{\"id\":\"C08HE909JN5\",\"name\":\"icc-72888272\"},\"subject\":\"KaaS PROD24-core1\",\"description\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\",\"detectedTime\":\"2025-03-10T22:51:00.000Z\",\"severity\":\"Sev3\",\"status\":\"Closed\",\"origin\":\"Alert\",\"originReference\":\"https://salesforce.pagerduty.com/incidents/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\",\"impact\":[\"ServiceDegradation\"],\"impactStartTime\":\"2025-03-10T22:51:00.000Z\",\"impactEndTime\":\"2025-03-11T22:14:' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741997303609,\"pid\":30,\"hostname\":\"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId JLOAAAOADYz and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,48,56,58,50,51,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-15T00:08:23.446Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE00000CJ8FtYAL\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U04HA4E5ZM5\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"Becky Dinh\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"becky.dinh@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"a5aab472-b839-4738-8400-ac2daae38967\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HE909JN5\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-72888272\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"KaaS PROD24-core1\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-10T22:51:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev3\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Closed\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"ServiceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-10T22:51:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-11T22:14:00.000Z\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/xvk-fmdy-smp\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"DNS\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-10T22:51:43.137Z\\\\\\\",\\\\\\\"closingDetails\\\\\\\":{\\\\\\\"productTag\\\\\\\":\\\\\\\"a1aEE0000003AdxYAE\\\\\\\",\\\\\\\"detectedByServiceOwner\\\\\\\":false,\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"proximateCause\\\\\\\":\\\\\\\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\\\\\\\",\\\\\\\"customerExperience\\\\\\\":\\\\\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\\\\\\\",\\\\\\\"immediateResolution\\\\\\\":\\\\\\\"Falcon DNS team deployed a fix to resolve the issue.\\\\\\\",\\\\\\\"aarQuestions\\\\\\\":\\\\\\\"Were other teams affected? If so, how was the issue detected?\\\\\\\",\\\\\\\"changes\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"breakFix\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"productTagName\\\\\\\":\\\\\\\"DNS Engineering\\\\\\\",\\\\\\\"closedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"becky.dinh@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Becky Dinh\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE00000CJ8FtYAL\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U04HA4E5ZM5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\"},\\\\\\\"incidentId\\\\\\\":\\\\\\\"a5aab472-b839-4738-8400-ac2daae38967\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"becky.dinh@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Becky Dinh\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE00000CJ8FtYAL\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U04HA4E5ZM5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"becky.dinh@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Becky Dinh\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE00000CJ8FtYAL\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U04HA4E5ZM5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\"},\\\\\\\"closingComments\\\\\\\":null,\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-15T00:08:23.427Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-15T00:08:23.427Z\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"de44aefd-fe85-421d-9376-29a35c096d6b\\\\\\\"},\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a00B0000009GP5lIAG\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Infra IAM - Authentication\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"72888272\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Thk9kYAB\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[],\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/G4ibAgkipxkh\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-10T22:53:37.169Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T23:56:23.939Z\\\\\\\"},\\\\\\\"requestId\\\\\\\":\\\\\\\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-slack-app\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-15T00:08:23.446Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"icc-72888272\\\"},\\\"subject\\\":\\\"KaaS PROD24-core1\\\",\\\"description\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\\\",\\\"detectedTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"severity\\\":\\\"Sev3\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\\\",\\\"impact\\\":[\\\"ServiceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-11T22:14:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/xvk-fmdy-smp\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"DNS\\\",\\\"createdAt\\\":\\\"2025-03-10T22:51:43.137Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE0000003AdxYAE\\\",\\\"detectedByServiceOwner\\\":false,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\\\",\\\"customerExperience\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\\\",\\\"immediateResolution\\\":\\\"Falcon DNS team deployed a fix to resolve the issue.\\\",\\\"aarQuestions\\\":\\\"Were other teams affected? If so, how was the issue detected?\\\",\\\"changes\\\":\\\"\\\",\\\"breakFix\\\":\\\"\\\",\\\"productTagName\\\":\\\"DNS Engineering\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"incidentId\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"modifiedAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"id\\\":\\\"de44aefd-fe85-421d-9376-29a35c096d6b\\\"},\\\"scrumTeamId\\\":\\\"a00B0000009GP5lIAG\\\",\\\"team\\\":\\\"Infra IAM - Authentication\\\",\\\"caseNumber\\\":\\\"72888272\\\",\\\"caseRecordId\\\":\\\"500EE00001Thk9kYAB\\\",\\\"servicesImpacted\\\":[],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/G4ibAgkipxkh\\\",\\\"engagedAt\\\":\\\"2025-03-10T22:53:37.169Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:56:23.939Z\\\"},\\\"requestId\\\":\\\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\\\",\\\"client\\\":\\\"icc-slack-app\\\"},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-incident-closed\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-15T00:08:23.446Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"icc-72888272\\\"},\\\"subject\\\":\\\"KaaS PROD24-core1\\\",\\\"description\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\\\",\\\"detectedTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"severity\\\":\\\"Sev3\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\\\",\\\"impact\\\":[\\\"ServiceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-11T22:14:", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.609334+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741997303609,\"pid\":30,\"hostname\":\"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId JLOAAAOADYz and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,99,105,100,101,110,116,45,99,108,111,115,101,100]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,48,56,58,50,51,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-15T00:08:23.446Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE00000CJ8FtYAL\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U04HA4E5ZM5\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"Becky Dinh\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"becky.dinh@salesforce.com\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"a5aab472-b839-4738-8400-ac2daae38967\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08HE909JN5\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-72888272\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"KaaS PROD24-core1\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-10T22:51:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev3\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Closed\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Alert\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"ServiceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-10T22:51:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-11T22:14:00.000Z\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/xvk-fmdy-smp\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"\\\\\\\"},\\\\\\\"roles\\\\\\\":[],\\\\\\\"category\\\\\\\":\\\\\\\"Infrastructure\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"DNS\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-10T22:51:43.137Z\\\\\\\",\\\\\\\"closingDetails\\\\\\\":{\\\\\\\"productTag\\\\\\\":\\\\\\\"a1aEE0000003AdxYAE\\\\\\\",\\\\\\\"detectedByServiceOwner\\\\\\\":false,\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"proximateCause\\\\\\\":\\\\\\\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\\\\\\\",\\\\\\\"customerExperience\\\\\\\":\\\\\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\\\\\\\",\\\\\\\"immediateResolution\\\\\\\":\\\\\\\"Falcon DNS team deployed a fix to resolve the issue.\\\\\\\",\\\\\\\"aarQuestions\\\\\\\":\\\\\\\"Were other teams affected? If so, how was the issue detected?\\\\\\\",\\\\\\\"changes\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"breakFix\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"productTagName\\\\\\\":\\\\\\\"DNS Engineering\\\\\\\",\\\\\\\"closedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"becky.dinh@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Becky Dinh\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE00000CJ8FtYAL\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U04HA4E5ZM5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\"},\\\\\\\"incidentId\\\\\\\":\\\\\\\"a5aab472-b839-4738-8400-ac2daae38967\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"becky.dinh@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Becky Dinh\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE00000CJ8FtYAL\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U04HA4E5ZM5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"becky.dinh@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Becky Dinh\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE00000CJ8FtYAL\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U04HA4E5ZM5\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"icc@slack.app\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-16T23:18:54.729Z\\\\\\\"},\\\\\\\"closingComments\\\\\\\":null,\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-15T00:08:23.427Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-15T00:08:23.427Z\\\\\\\",\\\\\\\"id\\\\\\\":\\\\\\\"de44aefd-fe85-421d-9376-29a35c096d6b\\\\\\\"},\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a00B0000009GP5lIAG\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Infra IAM - Authentication\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"72888272\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Thk9kYAB\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[],\\\\\\\"prbNumber\\\\\\\":{\\\\\\\"createdByIcc\\\\\\\":true},\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/G4ibAgkipxkh\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-10T22:53:37.169Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-14T23:56:23.939Z\\\\\\\"},\\\\\\\"requestId\\\\\\\":\\\\\\\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-slack-app\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-15T00:08:23.446Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"icc-72888272\\\"},\\\"subject\\\":\\\"KaaS PROD24-core1\\\",\\\"description\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\\\",\\\"detectedTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"severity\\\":\\\"Sev3\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\\\",\\\"impact\\\":[\\\"ServiceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-11T22:14:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/xvk-fmdy-smp\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"DNS\\\",\\\"createdAt\\\":\\\"2025-03-10T22:51:43.137Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE0000003AdxYAE\\\",\\\"detectedByServiceOwner\\\":false,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\\\",\\\"customerExperience\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\\\",\\\"immediateResolution\\\":\\\"Falcon DNS team deployed a fix to resolve the issue.\\\",\\\"aarQuestions\\\":\\\"Were other teams affected? If so, how was the issue detected?\\\",\\\"changes\\\":\\\"\\\",\\\"breakFix\\\":\\\"\\\",\\\"productTagName\\\":\\\"DNS Engineering\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"incidentId\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"modifiedAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"id\\\":\\\"de44aefd-fe85-421d-9376-29a35c096d6b\\\"},\\\"scrumTeamId\\\":\\\"a00B0000009GP5lIAG\\\",\\\"team\\\":\\\"Infra IAM - Authentication\\\",\\\"caseNumber\\\":\\\"72888272\\\",\\\"caseRecordId\\\":\\\"500EE00001Thk9kYAB\\\",\\\"servicesImpacted\\\":[],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/G4ibAgkipxkh\\\",\\\"engagedAt\\\":\\\"2025-03-10T22:53:37.169Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:56:23.939Z\\\"},\\\"requestId\\\":\\\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\\\",\\\"client\\\":\\\"icc-slack-app\\\"},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-incident-closed\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-15T00:08:23.446Z\\\",\\\"user\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"name\\\":\\\"Becky Dinh\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08HE909JN5\\\",\\\"name\\\":\\\"icc-72888272\\\"},\\\"subject\\\":\\\"KaaS PROD24-core1\\\",\\\"description\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures due to Falcon DNS misconfiguration.\\\",\\\"detectedTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"severity\\\":\\\"Sev3\\\",\\\"status\\\":\\\"Closed\\\",\\\"origin\\\":\\\"Alert\\\",\\\"originReference\\\":\\\"https:\/\/salesforce.pagerduty.com\/incidents\/Q06U1B50UM4PSE?utm_campaign=channel&utm_source=slack\\\",\\\"impact\\\":[\\\"ServiceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-10T22:51:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-11T22:14:" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"requestId\":\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\",\"client\":\"icc-slack-app\"}}"}' escaped msg: '00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"requestId\":\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\",\"client\":\"icc-slack-app\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.609334+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - 00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/xvk-fmdy-smp\",\"additionalJoiningInfo\":\"\"},\"roles\":[],\"category\":\"Infrastructure\",\"rootCause\":\"DNS\",\"createdAt\":\"2025-03-10T22:51:43.137Z\",\"closingDetails\":{\"productTag\":\"a1aEE0000003AdxYAE\",\"detectedByServiceOwner\":false,\"prbNumber\":{\"createdByIcc\":true},\"proximateCause\":\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\",\"customerExperience\":\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\",\"immediateResolution\":\"Falcon DNS team deployed a fix to resolve the issue.\",\"aarQuestions\":\"Were other teams affected? If so, how was the issue detected?\",\"changes\":\"\",\"breakFix\":\"\",\"productTagName\":\"DNS Engineering\",\"closedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\",\"createdBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"modifiedBy\":{\"id\":\"3f089af6-43f2-46d9-afc6-60b35405f8bb\",\"email\":\"becky.dinh@salesforce.com\",\"active\":true,\"name\":\"Becky Dinh\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"005EE00000CJ8FtYAL\",\"slackUserId\":\"U04HA4E5ZM5\",\"createdBy\":\"icc@slack.app\",\"modifiedBy\":\"icc@slack.app\",\"createdAt\":\"2023-06-16T23:18:54.729Z\",\"modifiedAt\":\"2023-06-16T23:18:54.729Z\"},\"closingComments\":null,\"createdAt\":\"2025-03-15T00:08:23.427Z\",\"modifiedAt\":\"2025-03-15T00:08:23.427Z\",\"id\":\"de44aefd-fe85-421d-9376-29a35c096d6b\"},\"scrumTeamId\":\"a00B0000009GP5lIAG\",\"team\":\"Infra IAM - Authentication\",\"caseNumber\":\"72888272\",\"caseRecordId\":\"500EE00001Thk9kYAB\",\"servicesImpacted\":[],\"prbNumber\":{\"createdByIcc\":true},\"quipDocLink\":\"https://salesforce.quip.com/G4ibAgkipxkh\",\"engagedAt\":\"2025-03-10T22:53:37.169Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-14T23:56:23.939Z\"},\"requestId\":\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\",\"client\":\"icc-slack-app\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/xvk-fmdy-smp\\\",\\\"additionalJoiningInfo\\\":\\\"\\\"},\\\"roles\\\":[],\\\"category\\\":\\\"Infrastructure\\\",\\\"rootCause\\\":\\\"DNS\\\",\\\"createdAt\\\":\\\"2025-03-10T22:51:43.137Z\\\",\\\"closingDetails\\\":{\\\"productTag\\\":\\\"a1aEE0000003AdxYAE\\\",\\\"detectedByServiceOwner\\\":false,\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"proximateCause\\\":\\\"There was a Falcon DNS misconfiguration that prevented queries involving cross-FD communication from succeeding.\\\",\\\"customerExperience\\\":\\\"KaaS in PROD24-CORE1 was experiencing intermittent timeout failures. FD Nameserver does not seem to be responding, causing DNS timeouts to our calls.\\\",\\\"immediateResolution\\\":\\\"Falcon DNS team deployed a fix to resolve the issue.\\\",\\\"aarQuestions\\\":\\\"Were other teams affected? If so, how was the issue detected?\\\",\\\"changes\\\":\\\"\\\",\\\"breakFix\\\":\\\"\\\",\\\"productTagName\\\":\\\"DNS Engineering\\\",\\\"closedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"incidentId\\\":\\\"a5aab472-b839-4738-8400-ac2daae38967\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"3f089af6-43f2-46d9-afc6-60b35405f8bb\\\",\\\"email\\\":\\\"becky.dinh@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Becky Dinh\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE00000CJ8FtYAL\\\",\\\"slackUserId\\\":\\\"U04HA4E5ZM5\\\",\\\"createdBy\\\":\\\"icc@slack.app\\\",\\\"modifiedBy\\\":\\\"icc@slack.app\\\",\\\"createdAt\\\":\\\"2023-06-16T23:18:54.729Z\\\",\\\"modifiedAt\\\":\\\"2023-06-16T23:18:54.729Z\\\"},\\\"closingComments\\\":null,\\\"createdAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"modifiedAt\\\":\\\"2025-03-15T00:08:23.427Z\\\",\\\"id\\\":\\\"de44aefd-fe85-421d-9376-29a35c096d6b\\\"},\\\"scrumTeamId\\\":\\\"a00B0000009GP5lIAG\\\",\\\"team\\\":\\\"Infra IAM - Authentication\\\",\\\"caseNumber\\\":\\\"72888272\\\",\\\"caseRecordId\\\":\\\"500EE00001Thk9kYAB\\\",\\\"servicesImpacted\\\":[],\\\"prbNumber\\\":{\\\"createdByIcc\\\":true},\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/G4ibAgkipxkh\\\",\\\"engagedAt\\\":\\\"2025-03-10T22:53:37.169Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-14T23:56:23.939Z\\\"},\\\"requestId\\\":\\\"1fe04645-f8e5-bd64-146b-3efd8a6b3eea\\\",\\\"client\\\":\\\"icc-slack-app\\\"}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.609334+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: JLOAAAOADYz"}' escaped msg: '{"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: JLOAAAOADYz"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.609335+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: JLOAAAOADYz"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997303609, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: JLOAAAOADYz" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.609335+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997303609, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: JLOAAAOADYz" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-incident-closed and docId JLOAAAOADYz"}' escaped msg: '{"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-incident-closed and docId JLOAAAOADYz"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.609336+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-incident-closed and docId JLOAAAOADYz"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997303609, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-closed and docId JLOAAAOADYz" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.609336+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997303609, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-incident-closed and docId JLOAAAOADYz" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentClosed for id a5aab472-b839-4738-8400-ac2daae38967 and docId JLOAAAOADYz"}' escaped msg: '{"level":30,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentClosed for id a5aab472-b839-4738-8400-ac2daae38967 and docId JLOAAAOADYz"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.609462+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleIncidentClosed for id a5aab472-b839-4738-8400-ac2daae38967 and docId JLOAAAOADYz"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741997303609, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentClosed for id a5aab472-b839-4738-8400-ac2daae38967 and docId JLOAAAOADYz" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.609462+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741997303609, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleIncidentClosed for id a5aab472-b839-4738-8400-ac2daae38967 and docId JLOAAAOADYz" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: a5aab472-b839-4738-8400-ac2daae38967-incident-info"}' escaped msg: '{"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: a5aab472-b839-4738-8400-ac2daae38967-incident-info"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.609463+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997303609,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: getIncidentInfo, key: a5aab472-b839-4738-8400-ac2daae38967-incident-info"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997303609, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: a5aab472-b839-4738-8400-ac2daae38967-incident-info" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.609463+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997303609, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "RedisService: getIncidentInfo, key: a5aab472-b839-4738-8400-ac2daae38967-incident-info" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:23', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997303610,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967-gus-casenumber - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741997303610,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967-gus-casenumber - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:23.610521+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997303610,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967-gus-casenumber - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3da6fb00-98aa-4695-9cfd-1de00107f24d", "x-request-start": "1741997304058" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997303610, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967-gus-casenumber - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:23.610521+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997303610, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: a5aab472-b839-4738-8400-ac2daae38967-gus-casenumber - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:26', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997306220,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"exportSlackMessages internalSlackMessages for docId JLOAAAOADYz - [{\"date\":\"1741647103.981109\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647104.229829\",\"message\":\"set the channel topic: :icc-sev3: Sev3 | KaaS PROD24-core1\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647104.439529\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647105.555859\",\"message\":\" has joined the channel\",\"username\":\"Becky Dinh\",\"replies\":[]},{\"date\":\"1741647110.581459\",\"message\":\"has renamed the channel from \\\"icc-a5aab472-b839-4738-8400-ac2daae38967\\\" to \\\"icc-72888272\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647121.248329\",\"message\":\"<@WNQUYH9TQ> has joined the channel\",\"username\":\"Narendranath Thadkal\",\"replies\":[]},{\"date\":\"1741647121.406739\",\"message\":\"<@WLV74TPFX> has joined the channel\",\"username\":\"Matthew Klosak\",\"replies\":[]},{\"date\":\"1741647121.555119\",\"message\":\"<@WT9K36TAT> has joined the channel\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741647217.609719\",\"message\":\" updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647217.612969\",\"message\":\" just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741651809.067919\",\"message\":\"Becky Dinh has paged 1 team.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741651809.547879\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741651809.667089\",\"message\":\" has joined the channel\",\"username\":\"Shuyang Zhang\",\"replies\":[]},{\"date\":\"1741652839.891539\",\"message\":\"Becky Dinh has paged 1 team.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741652840.489009\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741652840.659349\",\"message\":\" has joined the channel\",\"username\":\"Danh Ha\",\"replies\":[]},{\"date\":\"1741652959.586009\",\"message\":\"What is the incident bridge link?\",\"username\":\"Danh Ha\",\"replies\":[{\"date\":\"1741652986.622059\",\"message\":\"\",\"username\":\"Narendranath Thadkal\",\"replies\":[]}]},{\"date\":\"1741653052.252319\",\"message\":\"set the channel topic: :icc-sev3: Sev3 | KaaS PROD24-core1 | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741653052.653199\",\"message\":\"Bridge Added\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741654394.608019\",\"message\":\"<@WF76KNZAQ> has joined the channel\",\"username\":\"Kenji Shimamoto\",\"replies\":[]},{\"date\":\"1741656540.635509\",\"message\":\"\",\"username\":\"Shuyang Zhang\",\"replies\":[],\"attachments\":[{\"name\":\"image.png\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08H7GD3F7W/image.png\"}]},{\"date\":\"1741656931.052979\",\"message\":\"unable to use the DNS resolver from foundation FD.\",\"username\":\"Rachit Chokshi\",\"replies\":[],\"attachments\":[{\"name\":\"image.png\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08GX9W6K9C/image.png\"}]},{\"date\":\"1741656944.053759\",\"message\":\"the same DNS resolver is responding when connecting from core1 FD\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741657662.674109\",\"message\":\" has joined the channel\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741659518.653559\",\"message\":\"related thread: \",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741659730.678209\",\"message\":\"comments from the falcon dns team:\\nPOC: \\n\\nThis issue is due to falcon dns misconfig which prevents queries involving cross-FD communication from succeeding. There is a pending deployment being worked on by the falcon DNS team. The ETA for this deployment to reach production is 3/11 or 3/12.\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741708014.172959\",\"message\":\"<@WF8NW1AES> has joined the channel\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741717240.836859\",\"message\":\"I am still working on the deployment required for fixing the issue. Can we please move our meeting to tomorrow/day after? Thank you.\\n\\n <@WT9K36TAT>\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741736811.656549\",\"message\":\"Can you please re-check the connectivity now?\\n\\n<@WT9K36TAT> \",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741738125.578299\",\"message\":\" PCSK to check if dns is healthy\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741738249.430049\",\"message\":\"Approved. I was able to print out the logs from coredns pods and it looks like I/O timeout is still present\",\"username\":\"Becky Dinh\",\"replies\":[],\"attachments\":[{\"name\":\"Screenshot 2025-03-11 at 5.09.12 PM.png\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08HBUAN64B/screenshot_2025-03-11_at_5.09.12___pm.png\"}]},{\"date\":\"1741738928.267699\",\"message\":\" ^^\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741745069.046289\",\"message\":\"1. Can you please validate by a simple dns query?\\n2. Please also reach out to AWS support regarding this issue. It could be the fastest way to pinpoint the failure.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741792379.200799\",\"message\":\"FYI, I deployed a change to Prod24 FDs (foundation, core1, privateconnect and uengage1) which fixed a similar issue we had with the Sitebridge team.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741796340.659169\",\"message\":\"What can AWS support look into here?\",\"username\":\"Danh Ha\",\"replies\":[]},{\"date\":\"1741797081.349669\",\"message\":\"AWS support can point us in the right direction to debug this issue.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741810696.134559\",\"message\":\" Our dashboard indicates that availability has recovered post your deployment. The last dip occurred at 3:14PM PDT. If there are no other questions or concerns, I'll go ahead and close this incident and assign the PRB to your team\\n\\ncc <@WNQUYH9TQ>\",\"username\":\"Becky Dinh\",\"replies\":[{\"date\":\"1741813579.200679\",\"message\":\"The PRB should go to the PCSK team and not our team.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741814552.599539\",\"message\":\"The issue during the incident bringing in the DNS folks root caused to a DNS issue. Apparently what was shared during the incident was about missing security groups via SB. Only after the PRs created by the DNS team deployed to this env that the issue resolved. Could you please help us understand how is the root cause PCSK?\",\"username\":\"Narendranath Thadkal\",\"replies\":[]},{\"date\":\"1741814903.273709\",\"message\":\"We’re not responsible for CIDRs they are.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741816293.171329\",\"message\":\"<@WF8NW1AES>: Did you mean PCS team ?\\ncc <@WFPD9FS9J>\",\"username\":\"Srivatsan Varadarajan\",\"replies\":[]},{\"date\":\"1741876005.660589\",\"message\":\"I am not sure but the point I am trying to make is that we should not be assigned a PRB for this.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741881025.434139\",\"message\":\"<@WAJU1MZH6> : fyi, assuming pcs is responsible for cidr in falcon\",\"username\":\"Srivatsan Varadarajan\",\"replies\":[]},{\"date\":\"1741882300.133859\",\"message\":\"cc <@WDQR3SJJZ> should know more\",\"username\":\"Colin Zhu\",\"replies\":[]},{\"date\":\"1741882366.232649\",\"message\":\"Derivation adds CIDRs to derived BOM, and PCS hydration provisions them\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741886612.019969\",\"message\":\"Where is this information available in BOM? — <@WDQR3SJJZ>\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741886740.057359\",\"message\":\"Derived BOM or hydrated BOM?\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741886806.599089\",\"message\":\"Hydrated BOM\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741886848.443339\",\"message\":\"You can use FMT query\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741886911.882539\",\"message\":\"We need to get this information in pipeline config, is it possible to use FMT in spinnaker pipeline config?\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741886937.768769\",\"message\":\"We don’t have such dependency today.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741887202.574459\",\"message\":\"I thought you want to validate something now\",\"username\":\"Purvi Patel\",\"replies\":[]}],\"attachments\":[{\"name\":\"Screenshot 2025-03-12 at 12.35.33 PM.png\",\"url\":\"https://files.slack.c' escaped msg: '{"level":20,"time":1741997306220,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"exportSlackMessages internalSlackMessages for docId JLOAAAOADYz - [{\"date\":\"1741647103.981109\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647104.229829\",\"message\":\"set the channel topic: :icc-sev3: Sev3 | KaaS PROD24-core1\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647104.439529\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647105.555859\",\"message\":\" has joined the channel\",\"username\":\"Becky Dinh\",\"replies\":[]},{\"date\":\"1741647110.581459\",\"message\":\"has renamed the channel from \\\"icc-a5aab472-b839-4738-8400-ac2daae38967\\\" to \\\"icc-72888272\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647121.248329\",\"message\":\"<@WNQUYH9TQ> has joined the channel\",\"username\":\"Narendranath Thadkal\",\"replies\":[]},{\"date\":\"1741647121.406739\",\"message\":\"<@WLV74TPFX> has joined the channel\",\"username\":\"Matthew Klosak\",\"replies\":[]},{\"date\":\"1741647121.555119\",\"message\":\"<@WT9K36TAT> has joined the channel\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741647217.609719\",\"message\":\" updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647217.612969\",\"message\":\" just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741651809.067919\",\"message\":\"Becky Dinh has paged 1 team.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741651809.547879\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741651809.667089\",\"message\":\" has joined the channel\",\"username\":\"Shuyang Zhang\",\"replies\":[]},{\"date\":\"1741652839.891539\",\"message\":\"Becky Dinh has paged 1 team.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741652840.489009\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741652840.659349\",\"message\":\" has joined the channel\",\"username\":\"Danh Ha\",\"replies\":[]},{\"date\":\"1741652959.586009\",\"message\":\"What is the incident bridge link?\",\"username\":\"Danh Ha\",\"replies\":[{\"date\":\"1741652986.622059\",\"message\":\"\",\"username\":\"Narendranath Thadkal\",\"replies\":[]}]},{\"date\":\"1741653052.252319\",\"message\":\"set the channel topic: :icc-sev3: Sev3 | KaaS PROD24-core1 | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741653052.653199\",\"message\":\"Bridge Added\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741654394.608019\",\"message\":\"<@WF76KNZAQ> has joined the channel\",\"username\":\"Kenji Shimamoto\",\"replies\":[]},{\"date\":\"1741656540.635509\",\"message\":\"\",\"username\":\"Shuyang Zhang\",\"replies\":[],\"attachments\":[{\"name\":\"image.png\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08H7GD3F7W/image.png\"}]},{\"date\":\"1741656931.052979\",\"message\":\"unable to use the DNS resolver from foundation FD.\",\"username\":\"Rachit Chokshi\",\"replies\":[],\"attachments\":[{\"name\":\"image.png\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08GX9W6K9C/image.png\"}]},{\"date\":\"1741656944.053759\",\"message\":\"the same DNS resolver is responding when connecting from core1 FD\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741657662.674109\",\"message\":\" has joined the channel\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741659518.653559\",\"message\":\"related thread: \",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741659730.678209\",\"message\":\"comments from the falcon dns team:\\nPOC: \\n\\nThis issue is due to falcon dns misconfig which prevents queries involving cross-FD communication from succeeding. There is a pending deployment being worked on by the falcon DNS team. The ETA for this deployment to reach production is 3/11 or 3/12.\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741708014.172959\",\"message\":\"<@WF8NW1AES> has joined the channel\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741717240.836859\",\"message\":\"I am still working on the deployment required for fixing the issue. Can we please move our meeting to tomorrow/day after? Thank you.\\n\\n <@WT9K36TAT>\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741736811.656549\",\"message\":\"Can you please re-check the connectivity now?\\n\\n<@WT9K36TAT> \",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741738125.578299\",\"message\":\" PCSK to check if dns is healthy\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741738249.430049\",\"message\":\"Approved. I was able to print out the logs from coredns pods and it looks like I/O timeout is still present\",\"username\":\"Becky Dinh\",\"replies\":[],\"attachments\":[{\"name\":\"Screenshot 2025-03-11 at 5.09.12 PM.png\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08HBUAN64B/screenshot_2025-03-11_at_5.09.12___pm.png\"}]},{\"date\":\"1741738928.267699\",\"message\":\" ^^\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741745069.046289\",\"message\":\"1. Can you please validate by a simple dns query?\\n2. Please also reach out to AWS support regarding this issue. It could be the fastest way to pinpoint the failure.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741792379.200799\",\"message\":\"FYI, I deployed a change to Prod24 FDs (foundation, core1, privateconnect and uengage1) which fixed a similar issue we had with the Sitebridge team.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741796340.659169\",\"message\":\"What can AWS support look into here?\",\"username\":\"Danh Ha\",\"replies\":[]},{\"date\":\"1741797081.349669\",\"message\":\"AWS support can point us in the right direction to debug this issue.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741810696.134559\",\"message\":\" Our dashboard indicates that availability has recovered post your deployment. The last dip occurred at 3:14PM PDT. If there are no other questions or concerns, I'll go ahead and close this incident and assign the PRB to your team\\n\\ncc <@WNQUYH9TQ>\",\"username\":\"Becky Dinh\",\"replies\":[{\"date\":\"1741813579.200679\",\"message\":\"The PRB should go to the PCSK team and not our team.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741814552.599539\",\"message\":\"The issue during the incident bringing in the DNS folks root caused to a DNS issue. Apparently what was shared during the incident was about missing security groups via SB. Only after the PRs created by the DNS team deployed to this env that the issue resolved. Could you please help us understand how is the root cause PCSK?\",\"username\":\"Narendranath Thadkal\",\"replies\":[]},{\"date\":\"1741814903.273709\",\"message\":\"We’re not responsible for CIDRs they are.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741816293.171329\",\"message\":\"<@WF8NW1AES>: Did you mean PCS team ?\\ncc <@WFPD9FS9J>\",\"username\":\"Srivatsan Varadarajan\",\"replies\":[]},{\"date\":\"1741876005.660589\",\"message\":\"I am not sure but the point I am trying to make is that we should not be assigned a PRB for this.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741881025.434139\",\"message\":\"<@WAJU1MZH6> : fyi, assuming pcs is responsible for cidr in falcon\",\"username\":\"Srivatsan Varadarajan\",\"replies\":[]},{\"date\":\"1741882300.133859\",\"message\":\"cc <@WDQR3SJJZ> should know more\",\"username\":\"Colin Zhu\",\"replies\":[]},{\"date\":\"1741882366.232649\",\"message\":\"Derivation adds CIDRs to derived BOM, and PCS hydration provisions them\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741886612.019969\",\"message\":\"Where is this information available in BOM? — <@WDQR3SJJZ>\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741886740.057359\",\"message\":\"Derived BOM or hydrated BOM?\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741886806.599089\",\"message\":\"Hydrated BOM\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741886848.443339\",\"message\":\"You can use FMT query\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741886911.882539\",\"message\":\"We need to get this information in pipeline config, is it possible to use FMT in spinnaker pipeline config?\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741886937.768769\",\"message\":\"We don’t have such dependency today.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741887202.574459\",\"message\":\"I thought you want to validate something now\",\"username\":\"Purvi Patel\",\"replies\":[]}],\"attachments\":[{\"name\":\"Screenshot 2025-03-12 at 12.35.33 PM.png\",\"url\":\"https://files.slack.c' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:26.221625+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997306220,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"exportSlackMessages internalSlackMessages for docId JLOAAAOADYz - [{\"date\":\"1741647103.981109\",\"message\":\" has joined the channel\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647104.229829\",\"message\":\"set the channel topic: :icc-sev3: Sev3 | KaaS PROD24-core1\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647104.439529\",\"message\":\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\n\\nVisit *ICC App Home* () to learn more about everything you can do here.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647105.555859\",\"message\":\" has joined the channel\",\"username\":\"Becky Dinh\",\"replies\":[]},{\"date\":\"1741647110.581459\",\"message\":\"has renamed the channel from \\\"icc-a5aab472-b839-4738-8400-ac2daae38967\\\" to \\\"icc-72888272\\\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647121.248329\",\"message\":\"<@WNQUYH9TQ> has joined the channel\",\"username\":\"Narendranath Thadkal\",\"replies\":[]},{\"date\":\"1741647121.406739\",\"message\":\"<@WLV74TPFX> has joined the channel\",\"username\":\"Matthew Klosak\",\"replies\":[]},{\"date\":\"1741647121.555119\",\"message\":\"<@WT9K36TAT> has joined the channel\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741647217.609719\",\"message\":\" updated status from *New* to *In Progress*. Let's get to work!\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741647217.612969\",\"message\":\" just updated this incident:\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741651809.067919\",\"message\":\"Becky Dinh has paged 1 team.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741651809.547879\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741651809.667089\",\"message\":\" has joined the channel\",\"username\":\"Shuyang Zhang\",\"replies\":[]},{\"date\":\"1741652839.891539\",\"message\":\"Becky Dinh has paged 1 team.\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741652840.489009\",\"message\":\"\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741652840.659349\",\"message\":\" has joined the channel\",\"username\":\"Danh Ha\",\"replies\":[]},{\"date\":\"1741652959.586009\",\"message\":\"What is the incident bridge link?\",\"username\":\"Danh Ha\",\"replies\":[{\"date\":\"1741652986.622059\",\"message\":\"\",\"username\":\"Narendranath Thadkal\",\"replies\":[]}]},{\"date\":\"1741653052.252319\",\"message\":\"set the channel topic: :icc-sev3: Sev3 | KaaS PROD24-core1 | \",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741653052.653199\",\"message\":\"Bridge Added\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741654394.608019\",\"message\":\"<@WF76KNZAQ> has joined the channel\",\"username\":\"Kenji Shimamoto\",\"replies\":[]},{\"date\":\"1741656540.635509\",\"message\":\"\",\"username\":\"Shuyang Zhang\",\"replies\":[],\"attachments\":[{\"name\":\"image.png\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08H7GD3F7W/image.png\"}]},{\"date\":\"1741656931.052979\",\"message\":\"unable to use the DNS resolver from foundation FD.\",\"username\":\"Rachit Chokshi\",\"replies\":[],\"attachments\":[{\"name\":\"image.png\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08GX9W6K9C/image.png\"}]},{\"date\":\"1741656944.053759\",\"message\":\"the same DNS resolver is responding when connecting from core1 FD\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741657662.674109\",\"message\":\" has joined the channel\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741659518.653559\",\"message\":\"related thread: \",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741659730.678209\",\"message\":\"comments from the falcon dns team:\\nPOC: \\n\\nThis issue is due to falcon dns misconfig which prevents queries involving cross-FD communication from succeeding. There is a pending deployment being worked on by the falcon DNS team. The ETA for this deployment to reach production is 3/11 or 3/12.\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741708014.172959\",\"message\":\"<@WF8NW1AES> has joined the channel\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741717240.836859\",\"message\":\"I am still working on the deployment required for fixing the issue. Can we please move our meeting to tomorrow/day after? Thank you.\\n\\n <@WT9K36TAT>\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741736811.656549\",\"message\":\"Can you please re-check the connectivity now?\\n\\n<@WT9K36TAT> \",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741738125.578299\",\"message\":\" PCSK to check if dns is healthy\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741738249.430049\",\"message\":\"Approved. I was able to print out the logs from coredns pods and it looks like I/O timeout is still present\",\"username\":\"Becky Dinh\",\"replies\":[],\"attachments\":[{\"name\":\"Screenshot 2025-03-11 at 5.09.12 PM.png\",\"url\":\"https://files.slack.com/files-pri/T7T5PNK3P-F08HBUAN64B/screenshot_2025-03-11_at_5.09.12___pm.png\"}]},{\"date\":\"1741738928.267699\",\"message\":\" ^^\",\"username\":\"Rachit Chokshi\",\"replies\":[]},{\"date\":\"1741745069.046289\",\"message\":\"1. Can you please validate by a simple dns query?\\n2. Please also reach out to AWS support regarding this issue. It could be the fastest way to pinpoint the failure.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741792379.200799\",\"message\":\"FYI, I deployed a change to Prod24 FDs (foundation, core1, privateconnect and uengage1) which fixed a similar issue we had with the Sitebridge team.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741796340.659169\",\"message\":\"What can AWS support look into here?\",\"username\":\"Danh Ha\",\"replies\":[]},{\"date\":\"1741797081.349669\",\"message\":\"AWS support can point us in the right direction to debug this issue.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741810696.134559\",\"message\":\" Our dashboard indicates that availability has recovered post your deployment. The last dip occurred at 3:14PM PDT. If there are no other questions or concerns, I'll go ahead and close this incident and assign the PRB to your team\\n\\ncc <@WNQUYH9TQ>\",\"username\":\"Becky Dinh\",\"replies\":[{\"date\":\"1741813579.200679\",\"message\":\"The PRB should go to the PCSK team and not our team.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741814552.599539\",\"message\":\"The issue during the incident bringing in the DNS folks root caused to a DNS issue. Apparently what was shared during the incident was about missing security groups via SB. Only after the PRs created by the DNS team deployed to this env that the issue resolved. Could you please help us understand how is the root cause PCSK?\",\"username\":\"Narendranath Thadkal\",\"replies\":[]},{\"date\":\"1741814903.273709\",\"message\":\"We’re not responsible for CIDRs they are.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741816293.171329\",\"message\":\"<@WF8NW1AES>: Did you mean PCS team ?\\ncc <@WFPD9FS9J>\",\"username\":\"Srivatsan Varadarajan\",\"replies\":[]},{\"date\":\"1741876005.660589\",\"message\":\"I am not sure but the point I am trying to make is that we should not be assigned a PRB for this.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741881025.434139\",\"message\":\"<@WAJU1MZH6> : fyi, assuming pcs is responsible for cidr in falcon\",\"username\":\"Srivatsan Varadarajan\",\"replies\":[]},{\"date\":\"1741882300.133859\",\"message\":\"cc <@WDQR3SJJZ> should know more\",\"username\":\"Colin Zhu\",\"replies\":[]},{\"date\":\"1741882366.232649\",\"message\":\"Derivation adds CIDRs to derived BOM, and PCS hydration provisions them\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741886612.019969\",\"message\":\"Where is this information available in BOM? — <@WDQR3SJJZ>\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741886740.057359\",\"message\":\"Derived BOM or hydrated BOM?\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741886806.599089\",\"message\":\"Hydrated BOM\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741886848.443339\",\"message\":\"You can use FMT query\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741886911.882539\",\"message\":\"We need to get this information in pipeline config, is it possible to use FMT in spinnaker pipeline config?\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741886937.768769\",\"message\":\"We don’t have such dependency today.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741887202.574459\",\"message\":\"I thought you want to validate something now\",\"username\":\"Purvi Patel\",\"replies\":[]}],\"attachments\":[{\"name\":\"Screenshot 2025-03-12 at 12.35.33 PM.png\",\"url\":\"https://files.slack.c' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4b9cb7d0-7580-4650-b786-6ddc288c92c5", "x-request-start": "1741997306505" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741997306220,\"pid\":30,\"hostname\":\"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7\",\"name\":\"icc-reporting\",\"msg\":\"exportSlackMessages internalSlackMessages for docId JLOAAAOADYz - [{\\\"date\\\":\\\"1741647103.981109\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647104.229829\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev3: Sev3 | KaaS PROD24-core1\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647104.439529\\\",\\\"message\\\":\\\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\\\n\\\\nVisit *ICC App Home* () to learn more about everything you can do here.\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647105.555859\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Becky Dinh\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647110.581459\\\",\\\"message\\\":\\\"has renamed the channel from \\\\\\\"icc-a5aab472-b839-4738-8400-ac2daae38967\\\\\\\" to \\\\\\\"icc-72888272\\\\\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647121.248329\\\",\\\"message\\\":\\\"<@WNQUYH9TQ> has joined the channel\\\",\\\"username\\\":\\\"Narendranath Thadkal\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647121.406739\\\",\\\"message\\\":\\\"<@WLV74TPFX> has joined the channel\\\",\\\"username\\\":\\\"Matthew Klosak\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647121.555119\\\",\\\"message\\\":\\\"<@WT9K36TAT> has joined the channel\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647217.609719\\\",\\\"message\\\":\\\" updated status from *New* to *In Progress*. Let's get to work!\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647217.612969\\\",\\\"message\\\":\\\" just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741651809.067919\\\",\\\"message\\\":\\\"Becky Dinh has paged 1 team.\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741651809.547879\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741651809.667089\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Shuyang Zhang\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741652839.891539\\\",\\\"message\\\":\\\"Becky Dinh has paged 1 team.\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741652840.489009\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741652840.659349\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Danh Ha\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741652959.586009\\\",\\\"message\\\":\\\"What is the incident bridge link?\\\",\\\"username\\\":\\\"Danh Ha\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741652986.622059\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Narendranath Thadkal\\\",\\\"replies\\\":[]}]},{\\\"date\\\":\\\"1741653052.252319\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev3: Sev3 | KaaS PROD24-core1 | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741653052.653199\\\",\\\"message\\\":\\\"Bridge Added\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741654394.608019\\\",\\\"message\\\":\\\"<@WF76KNZAQ> has joined the channel\\\",\\\"username\\\":\\\"Kenji Shimamoto\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741656540.635509\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Shuyang Zhang\\\",\\\"replies\\\":[],\\\"attachments\\\":[{\\\"name\\\":\\\"image.png\\\",\\\"url\\\":\\\"https:\/\/files.slack.com\/files-pri\/T7T5PNK3P-F08H7GD3F7W\/image.png\\\"}]},{\\\"date\\\":\\\"1741656931.052979\\\",\\\"message\\\":\\\"unable to use the DNS resolver from foundation FD.\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[],\\\"attachments\\\":[{\\\"name\\\":\\\"image.png\\\",\\\"url\\\":\\\"https:\/\/files.slack.com\/files-pri\/T7T5PNK3P-F08GX9W6K9C\/image.png\\\"}]},{\\\"date\\\":\\\"1741656944.053759\\\",\\\"message\\\":\\\"the same DNS resolver is responding when connecting from core1 FD\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741657662.674109\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741659518.653559\\\",\\\"message\\\":\\\"related thread: \\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741659730.678209\\\",\\\"message\\\":\\\"comments from the falcon dns team:\\\\nPOC: \\\\n\\\\nThis issue is due to falcon dns misconfig which prevents queries involving cross-FD communication from succeeding. There is a pending deployment being worked on by the falcon DNS team. The ETA for this deployment to reach production is 3\/11 or 3\/12.\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741708014.172959\\\",\\\"message\\\":\\\"<@WF8NW1AES> has joined the channel\\\",\\\"username\\\":\\\"Alejandro Bolivar\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741717240.836859\\\",\\\"message\\\":\\\"I am still working on the deployment required for fixing the issue. Can we please move our meeting to tomorrow\/day after? Thank you.\\\\n\\\\n <@WT9K36TAT>\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741736811.656549\\\",\\\"message\\\":\\\"Can you please re-check the connectivity now?\\\\n\\\\n<@WT9K36TAT> \\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741738125.578299\\\",\\\"message\\\":\\\" PCSK to check if dns is healthy\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741738249.430049\\\",\\\"message\\\":\\\"Approved. I was able to print out the logs from coredns pods and it looks like I\/O timeout is still present\\\",\\\"username\\\":\\\"Becky Dinh\\\",\\\"replies\\\":[],\\\"attachments\\\":[{\\\"name\\\":\\\"Screenshot 2025-03-11 at 5.09.12 PM.png\\\",\\\"url\\\":\\\"https:\/\/files.slack.com\/files-pri\/T7T5PNK3P-F08HBUAN64B\/screenshot_2025-03-11_at_5.09.12___pm.png\\\"}]},{\\\"date\\\":\\\"1741738928.267699\\\",\\\"message\\\":\\\" ^^\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741745069.046289\\\",\\\"message\\\":\\\"1. Can you please validate by a simple dns query?\\\\n2. Please also reach out to AWS support regarding this issue. It could be the fastest way to pinpoint the failure.\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741792379.200799\\\",\\\"message\\\":\\\"FYI, I deployed a change to Prod24 FDs (foundation, core1, privateconnect and uengage1) which fixed a similar issue we had with the Sitebridge team.\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741796340.659169\\\",\\\"message\\\":\\\"What can AWS support look into here?\\\",\\\"username\\\":\\\"Danh Ha\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741797081.349669\\\",\\\"message\\\":\\\"AWS support can point us in the right direction to debug this issue.\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741810696.134559\\\",\\\"message\\\":\\\" Our dashboard indicates that availability has recovered post your deployment. The last dip occurred at 3:14PM PDT. If there are no other questions or concerns, I'll go ahead and close this incident and assign the PRB to your team\\\\n\\\\ncc <@WNQUYH9TQ>\\\",\\\"username\\\":\\\"Becky Dinh\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741813579.200679\\\",\\\"message\\\":\\\"The PRB should go to the PCSK team and not our team.\\\",\\\"username\\\":\\\"Alejandro Bolivar\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741814552.599539\\\",\\\"message\\\":\\\"The issue during the incident bringing in the DNS folks root caused to a DNS issue. Apparently what was shared during the incident was about missing security groups via SB. Only after the PRs created by the DNS team deployed to this env that the issue resolved. Could you please help us understand how is the root cause PCSK?\\\",\\\"username\\\":\\\"Narendranath Thadkal\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741814903.273709\\\",\\\"message\\\":\\\"We’re not responsible for CIDRs they are.\\\",\\\"username\\\":\\\"Alejandro Bolivar\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741816293.171329\\\",\\\"message\\\":\\\"<@WF8NW1AES>: Did you mean PCS team ?\\\\ncc <@WFPD9FS9J>\\\",\\\"username\\\":\\\"Srivatsan Varadarajan\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741876005.660589\\\",\\\"message\\\":\\\"I am not sure but the point I am trying to make is that we should not be assigned a PRB for this.\\\",\\\"username\\\":\\\"Alejandro Bolivar\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741881025.434139\\\",\\\"message\\\":\\\"<@WAJU1MZH6> : fyi, assuming pcs is responsible for cidr in falcon\\\",\\\"username\\\":\\\"Srivatsan Varadarajan\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741882300.133859\\\",\\\"message\\\":\\\"cc <@WDQR3SJJZ> should know more\\\",\\\"username\\\":\\\"Colin Zhu\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741882366.232649\\\",\\\"message\\\":\\\"Derivation adds CIDRs to derived BOM, and PCS hydration provisions them\\\",\\\"username\\\":\\\"Purvi Patel\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886612.019969\\\",\\\"message\\\":\\\"Where is this information available in BOM? — <@WDQR3SJJZ>\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886740.057359\\\",\\\"message\\\":\\\"Derived BOM or hydrated BOM?\\\",\\\"username\\\":\\\"Purvi Patel\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886806.599089\\\",\\\"message\\\":\\\"Hydrated BOM\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886848.443339\\\",\\\"message\\\":\\\"You can use FMT query\\\",\\\"username\\\":\\\"Purvi Patel\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886911.882539\\\",\\\"message\\\":\\\"We need to get this information in pipeline config, is it possible to use FMT in spinnaker pipeline config?\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886937.768769\\\",\\\"message\\\":\\\"We don’t have such dependency today.\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741887202.574459\\\",\\\"message\\\":\\\"I thought you want to validate something now\\\",\\\"username\\\":\\\"Purvi Patel\\\",\\\"replies\\\":[]}],\\\"attachments\\\":[{\\\"name\\\":\\\"Screenshot 2025-03-12 at 12.35.33 PM.png\\\",\\\"url\\\":\\\"https:\/\/files.slack.c", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:26.221625+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741997306220,\"pid\":30,\"hostname\":\"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7\",\"name\":\"icc-reporting\",\"msg\":\"exportSlackMessages internalSlackMessages for docId JLOAAAOADYz - [{\\\"date\\\":\\\"1741647103.981109\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647104.229829\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev3: Sev3 | KaaS PROD24-core1\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647104.439529\\\",\\\"message\\\":\\\"set the channel description: This is the main *Incident Command Center (ICC)* channel for everyone involved in responding to this incident.\\\\n\\\\nVisit *ICC App Home* () to learn more about everything you can do here.\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647105.555859\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Becky Dinh\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647110.581459\\\",\\\"message\\\":\\\"has renamed the channel from \\\\\\\"icc-a5aab472-b839-4738-8400-ac2daae38967\\\\\\\" to \\\\\\\"icc-72888272\\\\\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647121.248329\\\",\\\"message\\\":\\\"<@WNQUYH9TQ> has joined the channel\\\",\\\"username\\\":\\\"Narendranath Thadkal\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647121.406739\\\",\\\"message\\\":\\\"<@WLV74TPFX> has joined the channel\\\",\\\"username\\\":\\\"Matthew Klosak\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647121.555119\\\",\\\"message\\\":\\\"<@WT9K36TAT> has joined the channel\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647217.609719\\\",\\\"message\\\":\\\" updated status from *New* to *In Progress*. Let's get to work!\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741647217.612969\\\",\\\"message\\\":\\\" just updated this incident:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741651809.067919\\\",\\\"message\\\":\\\"Becky Dinh has paged 1 team.\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741651809.547879\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741651809.667089\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Shuyang Zhang\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741652839.891539\\\",\\\"message\\\":\\\"Becky Dinh has paged 1 team.\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741652840.489009\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741652840.659349\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Danh Ha\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741652959.586009\\\",\\\"message\\\":\\\"What is the incident bridge link?\\\",\\\"username\\\":\\\"Danh Ha\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741652986.622059\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Narendranath Thadkal\\\",\\\"replies\\\":[]}]},{\\\"date\\\":\\\"1741653052.252319\\\",\\\"message\\\":\\\"set the channel topic: :icc-sev3: Sev3 | KaaS PROD24-core1 | \\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741653052.653199\\\",\\\"message\\\":\\\"Bridge Added\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741654394.608019\\\",\\\"message\\\":\\\"<@WF76KNZAQ> has joined the channel\\\",\\\"username\\\":\\\"Kenji Shimamoto\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741656540.635509\\\",\\\"message\\\":\\\"\\\",\\\"username\\\":\\\"Shuyang Zhang\\\",\\\"replies\\\":[],\\\"attachments\\\":[{\\\"name\\\":\\\"image.png\\\",\\\"url\\\":\\\"https:\/\/files.slack.com\/files-pri\/T7T5PNK3P-F08H7GD3F7W\/image.png\\\"}]},{\\\"date\\\":\\\"1741656931.052979\\\",\\\"message\\\":\\\"unable to use the DNS resolver from foundation FD.\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[],\\\"attachments\\\":[{\\\"name\\\":\\\"image.png\\\",\\\"url\\\":\\\"https:\/\/files.slack.com\/files-pri\/T7T5PNK3P-F08GX9W6K9C\/image.png\\\"}]},{\\\"date\\\":\\\"1741656944.053759\\\",\\\"message\\\":\\\"the same DNS resolver is responding when connecting from core1 FD\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741657662.674109\\\",\\\"message\\\":\\\" has joined the channel\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741659518.653559\\\",\\\"message\\\":\\\"related thread: \\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741659730.678209\\\",\\\"message\\\":\\\"comments from the falcon dns team:\\\\nPOC: \\\\n\\\\nThis issue is due to falcon dns misconfig which prevents queries involving cross-FD communication from succeeding. There is a pending deployment being worked on by the falcon DNS team. The ETA for this deployment to reach production is 3\/11 or 3\/12.\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741708014.172959\\\",\\\"message\\\":\\\"<@WF8NW1AES> has joined the channel\\\",\\\"username\\\":\\\"Alejandro Bolivar\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741717240.836859\\\",\\\"message\\\":\\\"I am still working on the deployment required for fixing the issue. Can we please move our meeting to tomorrow\/day after? Thank you.\\\\n\\\\n <@WT9K36TAT>\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741736811.656549\\\",\\\"message\\\":\\\"Can you please re-check the connectivity now?\\\\n\\\\n<@WT9K36TAT> \\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741738125.578299\\\",\\\"message\\\":\\\" PCSK to check if dns is healthy\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741738249.430049\\\",\\\"message\\\":\\\"Approved. I was able to print out the logs from coredns pods and it looks like I\/O timeout is still present\\\",\\\"username\\\":\\\"Becky Dinh\\\",\\\"replies\\\":[],\\\"attachments\\\":[{\\\"name\\\":\\\"Screenshot 2025-03-11 at 5.09.12 PM.png\\\",\\\"url\\\":\\\"https:\/\/files.slack.com\/files-pri\/T7T5PNK3P-F08HBUAN64B\/screenshot_2025-03-11_at_5.09.12___pm.png\\\"}]},{\\\"date\\\":\\\"1741738928.267699\\\",\\\"message\\\":\\\" ^^\\\",\\\"username\\\":\\\"Rachit Chokshi\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741745069.046289\\\",\\\"message\\\":\\\"1. Can you please validate by a simple dns query?\\\\n2. Please also reach out to AWS support regarding this issue. It could be the fastest way to pinpoint the failure.\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741792379.200799\\\",\\\"message\\\":\\\"FYI, I deployed a change to Prod24 FDs (foundation, core1, privateconnect and uengage1) which fixed a similar issue we had with the Sitebridge team.\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741796340.659169\\\",\\\"message\\\":\\\"What can AWS support look into here?\\\",\\\"username\\\":\\\"Danh Ha\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741797081.349669\\\",\\\"message\\\":\\\"AWS support can point us in the right direction to debug this issue.\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741810696.134559\\\",\\\"message\\\":\\\" Our dashboard indicates that availability has recovered post your deployment. The last dip occurred at 3:14PM PDT. If there are no other questions or concerns, I'll go ahead and close this incident and assign the PRB to your team\\\\n\\\\ncc <@WNQUYH9TQ>\\\",\\\"username\\\":\\\"Becky Dinh\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741813579.200679\\\",\\\"message\\\":\\\"The PRB should go to the PCSK team and not our team.\\\",\\\"username\\\":\\\"Alejandro Bolivar\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741814552.599539\\\",\\\"message\\\":\\\"The issue during the incident bringing in the DNS folks root caused to a DNS issue. Apparently what was shared during the incident was about missing security groups via SB. Only after the PRs created by the DNS team deployed to this env that the issue resolved. Could you please help us understand how is the root cause PCSK?\\\",\\\"username\\\":\\\"Narendranath Thadkal\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741814903.273709\\\",\\\"message\\\":\\\"We’re not responsible for CIDRs they are.\\\",\\\"username\\\":\\\"Alejandro Bolivar\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741816293.171329\\\",\\\"message\\\":\\\"<@WF8NW1AES>: Did you mean PCS team ?\\\\ncc <@WFPD9FS9J>\\\",\\\"username\\\":\\\"Srivatsan Varadarajan\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741876005.660589\\\",\\\"message\\\":\\\"I am not sure but the point I am trying to make is that we should not be assigned a PRB for this.\\\",\\\"username\\\":\\\"Alejandro Bolivar\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741881025.434139\\\",\\\"message\\\":\\\"<@WAJU1MZH6> : fyi, assuming pcs is responsible for cidr in falcon\\\",\\\"username\\\":\\\"Srivatsan Varadarajan\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741882300.133859\\\",\\\"message\\\":\\\"cc <@WDQR3SJJZ> should know more\\\",\\\"username\\\":\\\"Colin Zhu\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741882366.232649\\\",\\\"message\\\":\\\"Derivation adds CIDRs to derived BOM, and PCS hydration provisions them\\\",\\\"username\\\":\\\"Purvi Patel\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886612.019969\\\",\\\"message\\\":\\\"Where is this information available in BOM? — <@WDQR3SJJZ>\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886740.057359\\\",\\\"message\\\":\\\"Derived BOM or hydrated BOM?\\\",\\\"username\\\":\\\"Purvi Patel\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886806.599089\\\",\\\"message\\\":\\\"Hydrated BOM\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886848.443339\\\",\\\"message\\\":\\\"You can use FMT query\\\",\\\"username\\\":\\\"Purvi Patel\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886911.882539\\\",\\\"message\\\":\\\"We need to get this information in pipeline config, is it possible to use FMT in spinnaker pipeline config?\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741886937.768769\\\",\\\"message\\\":\\\"We don’t have such dependency today.\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741887202.574459\\\",\\\"message\\\":\\\"I thought you want to validate something now\\\",\\\"username\\\":\\\"Purvi Patel\\\",\\\"replies\\\":[]}],\\\"attachments\\\":[{\\\"name\\\":\\\"Screenshot 2025-03-12 at 12.35.33 PM.png\\\",\\\"url\\\":\\\"https:\/\/files.slack.c" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:26', STRUCTURED-DATA: '-', msg: 'om/files-pri/T7T5PNK3P-F08H90K5SEA/screenshot_2025-03-12_at_12.35.33___pm.png\"}]},{\"date\":\"1741816186.539439\",\"message\":\"<@WN1EXAFSN> has joined the channel\",\"username\":\"Srivatsan Varadarajan\",\"replies\":[]},{\"date\":\"1741881065.124299\",\"message\":\"<@WAJU1MZH6> has joined the channel\",\"username\":\"Colin Zhu\",\"replies\":[]},{\"date\":\"1741882292.360169\",\"message\":\"<@WDQR3SJJZ> has joined the channel\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741897995.707789\",\"message\":\"Do we still need the meeting scheduled for 3pm PST? \",\"username\":\"Sharath Chandra Pilli\",\"replies\":[{\"date\":\"1741898538.208859\",\"message\":\"No I will cancel it. \",\"username\":\"Becky Dinh\",\"replies\":[]}]},{\"date\":\"1741899027.492029\",\"message\":\"So we need to have a larger discussion to see how this provisioning issue is fixed. I think we need to invite architects to the meeting like KP and Shumon.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741899045.392979\",\"message\":\"I dont think having teams cut PRs is the right way to go about this.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741907260.775779\",\"message\":\"Yes <@WF8NW1AES>, I have an action item for this.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741907379.927039\",\"message\":\"Thanks \",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741910555.652369\",\"message\":\" Can you please tell us who is the team which needs to get the PRB then? What we know is one of your servers were impacted and caused the issue to us. Do you have monitoring to those servers? Can you please provide an action item for that.\",\"username\":\"Narendranath Thadkal\",\"replies\":[]},{\"date\":\"1741996578.480169\",\"message\":\" resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741996600.156379\",\"message\":\"_Before proceeding with the incident closure, please take a minute to review the resolving details. Update the details if they do not appear to be correct:_\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741997303.787499\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]"}' escaped msg: 'om/files-pri/T7T5PNK3P-F08H90K5SEA/screenshot_2025-03-12_at_12.35.33___pm.png\"}]},{\"date\":\"1741816186.539439\",\"message\":\"<@WN1EXAFSN> has joined the channel\",\"username\":\"Srivatsan Varadarajan\",\"replies\":[]},{\"date\":\"1741881065.124299\",\"message\":\"<@WAJU1MZH6> has joined the channel\",\"username\":\"Colin Zhu\",\"replies\":[]},{\"date\":\"1741882292.360169\",\"message\":\"<@WDQR3SJJZ> has joined the channel\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741897995.707789\",\"message\":\"Do we still need the meeting scheduled for 3pm PST? \",\"username\":\"Sharath Chandra Pilli\",\"replies\":[{\"date\":\"1741898538.208859\",\"message\":\"No I will cancel it. \",\"username\":\"Becky Dinh\",\"replies\":[]}]},{\"date\":\"1741899027.492029\",\"message\":\"So we need to have a larger discussion to see how this provisioning issue is fixed. I think we need to invite architects to the meeting like KP and Shumon.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741899045.392979\",\"message\":\"I dont think having teams cut PRs is the right way to go about this.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741907260.775779\",\"message\":\"Yes <@WF8NW1AES>, I have an action item for this.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741907379.927039\",\"message\":\"Thanks \",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741910555.652369\",\"message\":\" Can you please tell us who is the team which needs to get the PRB then? What we know is one of your servers were impacted and caused the issue to us. Do you have monitoring to those servers? Can you please provide an action item for that.\",\"username\":\"Narendranath Thadkal\",\"replies\":[]},{\"date\":\"1741996578.480169\",\"message\":\" resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741996600.156379\",\"message\":\"_Before proceeding with the incident closure, please take a minute to review the resolving details. Update the details if they do not appear to be correct:_\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741997303.787499\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:26.221625+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - om/files-pri/T7T5PNK3P-F08H90K5SEA/screenshot_2025-03-12_at_12.35.33___pm.png\"}]},{\"date\":\"1741816186.539439\",\"message\":\"<@WN1EXAFSN> has joined the channel\",\"username\":\"Srivatsan Varadarajan\",\"replies\":[]},{\"date\":\"1741881065.124299\",\"message\":\"<@WAJU1MZH6> has joined the channel\",\"username\":\"Colin Zhu\",\"replies\":[]},{\"date\":\"1741882292.360169\",\"message\":\"<@WDQR3SJJZ> has joined the channel\",\"username\":\"Purvi Patel\",\"replies\":[]},{\"date\":\"1741897995.707789\",\"message\":\"Do we still need the meeting scheduled for 3pm PST? \",\"username\":\"Sharath Chandra Pilli\",\"replies\":[{\"date\":\"1741898538.208859\",\"message\":\"No I will cancel it. \",\"username\":\"Becky Dinh\",\"replies\":[]}]},{\"date\":\"1741899027.492029\",\"message\":\"So we need to have a larger discussion to see how this provisioning issue is fixed. I think we need to invite architects to the meeting like KP and Shumon.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741899045.392979\",\"message\":\"I dont think having teams cut PRs is the right way to go about this.\",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741907260.775779\",\"message\":\"Yes <@WF8NW1AES>, I have an action item for this.\",\"username\":\"Sharath Chandra Pilli\",\"replies\":[]},{\"date\":\"1741907379.927039\",\"message\":\"Thanks \",\"username\":\"Alejandro Bolivar\",\"replies\":[]},{\"date\":\"1741910555.652369\",\"message\":\" Can you please tell us who is the team which needs to get the PRB then? What we know is one of your servers were impacted and caused the issue to us. Do you have monitoring to those servers? Can you please provide an action item for that.\",\"username\":\"Narendranath Thadkal\",\"replies\":[]},{\"date\":\"1741996578.480169\",\"message\":\" resolved the incident. Would you also like to send a TCE?\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741996600.156379\",\"message\":\"_Before proceeding with the incident closure, please take a minute to review the resolving details. Update the details if they do not appear to be correct:_\",\"username\":\"Incident Command Center\",\"replies\":[]},{\"date\":\"1741997303.787499\",\"message\":\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\nIn the meantime, here are the closing details:\",\"username\":\"Incident Command Center\",\"replies\":[]}]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4b9cb7d0-7580-4650-b786-6ddc288c92c5", "x-request-start": "1741997306505" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "om\/files-pri\/T7T5PNK3P-F08H90K5SEA\/screenshot_2025-03-12_at_12.35.33___pm.png\\\"}]},{\\\"date\\\":\\\"1741816186.539439\\\",\\\"message\\\":\\\"<@WN1EXAFSN> has joined the channel\\\",\\\"username\\\":\\\"Srivatsan Varadarajan\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741881065.124299\\\",\\\"message\\\":\\\"<@WAJU1MZH6> has joined the channel\\\",\\\"username\\\":\\\"Colin Zhu\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741882292.360169\\\",\\\"message\\\":\\\"<@WDQR3SJJZ> has joined the channel\\\",\\\"username\\\":\\\"Purvi Patel\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741897995.707789\\\",\\\"message\\\":\\\"Do we still need the meeting scheduled for 3pm PST? \\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[{\\\"date\\\":\\\"1741898538.208859\\\",\\\"message\\\":\\\"No I will cancel it. \\\",\\\"username\\\":\\\"Becky Dinh\\\",\\\"replies\\\":[]}]},{\\\"date\\\":\\\"1741899027.492029\\\",\\\"message\\\":\\\"So we need to have a larger discussion to see how this provisioning issue is fixed. I think we need to invite architects to the meeting like KP and Shumon.\\\",\\\"username\\\":\\\"Alejandro Bolivar\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741899045.392979\\\",\\\"message\\\":\\\"I dont think having teams cut PRs is the right way to go about this.\\\",\\\"username\\\":\\\"Alejandro Bolivar\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741907260.775779\\\",\\\"message\\\":\\\"Yes <@WF8NW1AES>, I have an action item for this.\\\",\\\"username\\\":\\\"Sharath Chandra Pilli\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741907379.927039\\\",\\\"message\\\":\\\"Thanks \\\",\\\"username\\\":\\\"Alejandro Bolivar\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741910555.652369\\\",\\\"message\\\":\\\" Can you please tell us who is the team which needs to get the PRB then? What we know is one of your servers were impacted and caused the issue to us. Do you have monitoring to those servers? Can you please provide an action item for that.\\\",\\\"username\\\":\\\"Narendranath Thadkal\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741996578.480169\\\",\\\"message\\\":\\\" resolved the incident. Would you also like to send a TCE?\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741996600.156379\\\",\\\"message\\\":\\\"_Before proceeding with the incident closure, please take a minute to review the resolving details. Update the details if they do not appear to be correct:_\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]},{\\\"date\\\":\\\"1741997303.787499\\\",\\\"message\\\":\\\"ICC is in the final stages of handling the incident - just a little more patience, and we’ll be good to go! :smile::+1:\\\\nIn the meantime, here are the closing details:\\\",\\\"username\\\":\\\"Incident Command Center\\\",\\\"replies\\\":[]}]\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:26.221625+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"}' escaped msg: '{"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:39.035454+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f65dbfaa-e4ef-4c47-8f91-96e03f6aed9d", "x-request-start": "1741997319319" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:39.035454+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: a5aab472-b839-4738-8400-ac2daae38967" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:39', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:39.035536+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f65dbfaa-e4ef-4c47-8f91-96e03f6aed9d", "x-request-start": "1741997319319" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:39.035536+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-ctc-lock-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\"}"}' escaped msg: '{"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\"}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:39.035537+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f65dbfaa-e4ef-4c47-8f91-96e03f6aed9d", "x-request-start": "1741997319319" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:39.035537+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"locks\":[],\"incidentId\":\"a5aab472-b839-4738-8400-ac2daae38967\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' escaped msg: '{"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:39.035538+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f65dbfaa-e4ef-4c47-8f91-96e03f6aed9d", "x-request-start": "1741997319319" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:39.035538+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:39', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' escaped msg: '{"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:39.035612+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f65dbfaa-e4ef-4c47-8f91-96e03f6aed9d", "x-request-start": "1741997319319" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:39.035612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-ctc-lock-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:39', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:39.035711+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f65dbfaa-e4ef-4c47-8f91-96e03f6aed9d", "x-request-start": "1741997319319" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:39.035711+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:08:39', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' escaped msg: '{"level":50,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:08:39.035933+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741997319035,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"Cannot read properties of undefined (reading 'id')","stack":"TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (/app/build/kafka/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (/app/node_modules/node-rdkafka/lib/kafka-consumer.js:448:12)"},"msg":"[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "7", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f65dbfaa-e4ef-4c47-8f91-96e03f6aed9d", "x-request-start": "1741997319319" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:08:39.035933+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741997319035, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "err": { "type": "TypeError", "message": "Cannot read properties of undefined (reading 'id')", "stack": "TypeError: Cannot read properties of undefined (reading 'id')\n at KafkaConsumer. (\/app\/build\/kafka\/kafka.report.consumer.js:43:109)\n at KafkaConsumer.emit (node:events:519:28)\n at readCallback (\/app\/node_modules\/node-rdkafka\/lib\/kafka-consumer.js:448:12)" }, "msg": "[Unhandled Error] potentially crashes the app, please investigate and handle it accordingly" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:10:04', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997404749,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895388672,\"uptime\":1817133.23,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22367370,\"nice\":14090,\"sys\":2944930,\"idle\":1787384890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22397460,\"nice\":13890,\"sys\":2952320,\"idle\":1787071760,\"irq\":0}}],\"eventLoopStats\":{\"min\":146,\"max\":30029,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1741997404749,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895388672,\"uptime\":1817133.23,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22367370,\"nice\":14090,\"sys\":2944930,\"idle\":1787384890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22397460,\"nice\":13890,\"sys\":2952320,\"idle\":1787071760,\"irq\":0}}],\"eventLoopStats\":{\"min\":146,\"max\":30029,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:10:04.749590+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997404749,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895388672,\"uptime\":1817133.23,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22367370,\"nice\":14090,\"sys\":2944930,\"idle\":1787384890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22397460,\"nice\":13890,\"sys\":2952320,\"idle\":1787071760,\"irq\":0}}],\"eventLoopStats\":{\"min\":146,\"max\":30029,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bc5d5969-3f86-4145-b3e9-12d990a122da", "x-request-start": "1741997405186" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997404749, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895388672,\"uptime\":1817133.23,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22367370,\"nice\":14090,\"sys\":2944930,\"idle\":1787384890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22397460,\"nice\":13890,\"sys\":2952320,\"idle\":1787071760,\"irq\":0}}],\"eventLoopStats\":{\"min\":146,\"max\":30029,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:10:04.749590+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997404749, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895388672,\"uptime\":1817133.23,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22367370,\"nice\":14090,\"sys\":2944930,\"idle\":1787384890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22397460,\"nice\":13890,\"sys\":2952320,\"idle\":1787071760,\"irq\":0}}],\"eventLoopStats\":{\"min\":146,\"max\":30029,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:10:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741997404749,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741997404749,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:10:04.749645+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741997404749,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bc5d5969-3f86-4145-b3e9-12d990a122da", "x-request-start": "1741997405186" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741997404749, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:10:04.749645+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741997404749, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997488165,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741997488165,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.166040+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997488165,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997488165, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.166040+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997488165, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.166473+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.166473+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-internal-comms-request' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:11:28.155Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"b95115cc-61fb-40bd-9e76-1cae41feca82\",\"allInternalCommsReport\":[{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\",\"client\":\"icc-slack-app\"}"}' escaped msg: '{"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:11:28.155Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"b95115cc-61fb-40bd-9e76-1cae41feca82\",\"allInternalCommsReport\":[{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\",\"client\":\"icc-slack-app\"}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.166591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:11:28.155Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"b95115cc-61fb-40bd-9e76-1cae41feca82\",\"allInternalCommsReport\":[{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\",\"client\":\"icc-slack-app\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:11:28.155Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"b95115cc-61fb-40bd-9e76-1cae41feca82\",\"allInternalCommsReport\":[{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\",\"client\":\"icc-slack-app\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.166591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:11:28.155Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"b95115cc-61fb-40bd-9e76-1cae41feca82\",\"allInternalCommsReport\":[{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https:\/\/meet.google.com\/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\",\"client\":\"icc-slack-app\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' escaped msg: '{"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.166592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.166592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' escaped msg: '{"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.167244+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.167244+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-internal-comms-request\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.167245+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.167245+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-request"}' escaped msg: '{"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-request"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.167246+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-request"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-request" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.167246+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-internal-comms-request" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' escaped msg: '{"level":30,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.167247+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-internal-comms-request is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-internal-comms-request is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.167247+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-internal-comms-request is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.167247+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997488166,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.167247+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997488166, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,49,49,58,50,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:11:28.155Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Application\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-15T00:05:58.768Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"duration\\\":\\\"117 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\",\\\"actions\\\":\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\"},\\\"sentAt\\\":\\\"2025-03-15T00:11:27.721Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"b95115cc-61fb-40bd-9e76-1cae41feca82\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"duration\\\":\\\"117 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\",\\\"actions\\\":\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\"},\\\"sentAt\\\":\\\"2025-03-15T00:11:27.721Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"duration\\\":\\\"19 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\nAs of now its only impacting internal customer.\\\\n\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\"},\\\"sentA' escaped msg: '{"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,49,49,58,50,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:11:28.155Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Application\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-15T00:05:58.768Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"duration\\\":\\\"117 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\",\\\"actions\\\":\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\"},\\\"sentAt\\\":\\\"2025-03-15T00:11:27.721Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"b95115cc-61fb-40bd-9e76-1cae41feca82\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"duration\\\":\\\"117 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\",\\\"actions\\\":\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\"},\\\"sentAt\\\":\\\"2025-03-15T00:11:27.721Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"duration\\\":\\\"19 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\nAs of now its only impacting internal customer.\\\\n\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\"},\\\"sentA' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.168649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId BVDAAAyfe3C and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,49,49,58,50,56,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,114,101,115,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:11:28.155Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Application\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https://salesforce.quip.com/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-15T00:05:58.768Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"duration\\\":\\\"117 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\",\\\"actions\\\":\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\"},\\\"sentAt\\\":\\\"2025-03-15T00:11:27.721Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"b95115cc-61fb-40bd-9e76-1cae41feca82\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"duration\\\":\\\"117 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\",\\\"actions\\\":\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\"},\\\"sentAt\\\":\\\"2025-03-15T00:11:27.721Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https://meet.google.com/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"duration\\\":\\\"19 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\nAs of now its only impacting internal customer.\\\\n\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\"},\\\"sentA' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "{\"level\":20,\"time\":1741997488168,\"pid\":30,\"hostname\":\"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId BVDAAAyfe3C and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,49,49,58,50,56,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-15T00:11:28.155Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08J53JAZRP\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73036099\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"New logins are failing to Splunk, existing logins are fine.\\\\\\\\n\\\\\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T22:03:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Resolved\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:03:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-15T00:00:00.000Z\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T22:56:01.739Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"Application\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"Change\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73036099\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tu4uHYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core 1P\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T22:39:52.059Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-15T00:05:58.768Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"internalComms\\\\\\\":{\\\\\\\"sequenceNumber\\\\\\\":3,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Resolved\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-15T00:00:00.000Z\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:03:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"117 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-15T00:11:27.721Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[],\\\\\\\"slackChannelIds\\\\\\\":[\\\\\\\"C05U9CBHX8D\\\\\\\",\\\\\\\"C05T2A3C319\\\\\\\"],\\\\\\\"emailAddresses\\\\\\\":[\\\\\\\"gsm@salesforce.com\\\\\\\",\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"techcustomerescalation@salesforce.com\\\\\\\"]},\\\\\\\"internalCommsId\\\\\\\":\\\\\\\"b95115cc-61fb-40bd-9e76-1cae41feca82\\\\\\\",\\\\\\\"allInternalCommsReport\\\\\\\":[{\\\\\\\"sequenceNumber\\\\\\\":3,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Resolved\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-15T00:00:00.000Z\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:03:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"117 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-15T00:11:27.721Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":2,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"63 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T23:42:15.028Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":1,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"19 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"New logins are failing to Splunk, existing logins are fine.\\\\\\\\nAs of now its only impacting internal customer.\\\\\\\\n\\\\\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\\\\\"},\\\\\\\"sentA", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.168649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "jsonmsg": { "msg": "{\"level\":20,\"time\":1741997488168,\"pid\":30,\"hostname\":\"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7\",\"name\":\"icc-reporting\",\"msg\":\"Start routing Incident to CI for docId BVDAAAyfe3C and event {\\\"headers\\\":[{\\\"icc-kafka-encoder\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[106,115,111,110]}},{\\\"icc-event-type\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,105,110,116,101,114,110,97,108,45,99,111,109,109,115,45,114,101,113,117,101,115,116]}},{\\\"timestamp\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,49,49,58,50,56,32,71,77,84]}},{\\\"event-source\\\":{\\\"type\\\":\\\"Buffer\\\",\\\"data\\\":[105,99,99,45,114,101,115,116]}}],\\\"key\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"messageAsString\\\":\\\"{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-15T00:11:28.155Z\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"incident\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\\\\\",\\\\\\\"slackChannel\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"C08J53JAZRP\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"icc-73036099\\\\\\\"},\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"New logins are failing to Splunk, existing logins are fine.\\\\\\\\n\\\\\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\\\\\",\\\\\\\"detectedTime\\\\\\\":\\\\\\\"2025-03-14T22:03:00.000Z\\\\\\\",\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Resolved\\\\\\\",\\\\\\\"origin\\\\\\\":\\\\\\\"Customer - Internal\\\\\\\",\\\\\\\"originReference\\\\\\\":\\\\\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:03:00.000Z\\\\\\\",\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-15T00:00:00.000Z\\\\\\\",\\\\\\\"bridge\\\\\\\":{\\\\\\\"url\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"additionalJoiningInfo\\\\\\\":\\\\\\\"Join By Phone:\\\\\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\\\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\\\\\n\\\\\\\"},\\\\\\\"roles\\\\\\\":[{\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2025-03-14T22:56:01.739Z\\\\\\\",\\\\\\\"createdBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"SiteReliability\\\\\\\",\\\\\\\"firstName\\\\\\\":null,\\\\\\\"lastName\\\\\\\":null,\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"00590000000DrNxAAK\\\\\\\",\\\\\\\"slackUserId\\\\\\\":null,\\\\\\\"createdBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"jgoble@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2022-11-14T22:00:55.527Z\\\\\\\"},\\\\\\\"modifiedBy\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"id\\\\\\\":\\\\\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\\\\\",\\\\\\\"name\\\\\\\":\\\\\\\"IncidentCommander\\\\\\\",\\\\\\\"displayName\\\\\\\":\\\\\\\"Incident Commander\\\\\\\",\\\\\\\"user\\\\\\\":{\\\\\\\"id\\\\\\\":\\\\\\\"5bf2373f-9106-4516-8294-60227aff7557\\\\\\\",\\\\\\\"email\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"active\\\\\\\":true,\\\\\\\"name\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"firstName\\\\\\\":\\\\\\\"Murali Krishna\\\\\\\",\\\\\\\"lastName\\\\\\\":\\\\\\\"Tirunagari\\\\\\\",\\\\\\\"profile\\\\\\\":\\\\\\\"icc standard user\\\\\\\",\\\\\\\"gusUserId\\\\\\\":\\\\\\\"005EE000001NYI9YAO\\\\\\\",\\\\\\\"slackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"createdBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"modifiedBy\\\\\\\":\\\\\\\"mtirunagari@salesforce.com\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2022-04-28T15:47:20.610Z\\\\\\\",\\\\\\\"modifiedAt\\\\\\\":\\\\\\\"2023-06-29T00:09:38.559Z\\\\\\\"},\\\\\\\"externalGusId\\\\\\\":null}],\\\\\\\"category\\\\\\\":\\\\\\\"Application\\\\\\\",\\\\\\\"rootCause\\\\\\\":\\\\\\\"Change\\\\\\\",\\\\\\\"createdAt\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"scrumTeamId\\\\\\\":\\\\\\\"a0090000000vv4hAAA\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"caseNumber\\\\\\\":\\\\\\\"73036099\\\\\\\",\\\\\\\"caseRecordId\\\\\\\":\\\\\\\"500EE00001Tu4uHYAR\\\\\\\",\\\\\\\"servicesImpacted\\\\\\\":[\\\\\\\"Core 1P\\\\\\\"],\\\\\\\"quipDocLink\\\\\\\":\\\\\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\\\\\",\\\\\\\"engagedAt\\\\\\\":\\\\\\\"2025-03-14T22:39:52.059Z\\\\\\\",\\\\\\\"lastAttemptedForceExport\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"lastExportStatus\\\\\\\":\\\\\\\"success\\\\\\\",\\\\\\\"gusExportTimestamp\\\\\\\":\\\\\\\"2025-03-15T00:05:58.768Z\\\\\\\"},\\\\\\\"eventObj\\\\\\\":{\\\\\\\"internalComms\\\\\\\":{\\\\\\\"sequenceNumber\\\\\\\":3,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Resolved\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-15T00:00:00.000Z\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:03:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"117 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-15T00:11:27.721Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[],\\\\\\\"slackChannelIds\\\\\\\":[\\\\\\\"C05U9CBHX8D\\\\\\\",\\\\\\\"C05T2A3C319\\\\\\\"],\\\\\\\"emailAddresses\\\\\\\":[\\\\\\\"gsm@salesforce.com\\\\\\\",\\\\\\\"sitereliability@salesforce.com\\\\\\\",\\\\\\\"techcustomerescalation@salesforce.com\\\\\\\"]},\\\\\\\"internalCommsId\\\\\\\":\\\\\\\"b95115cc-61fb-40bd-9e76-1cae41feca82\\\\\\\",\\\\\\\"allInternalCommsReport\\\\\\\":[{\\\\\\\"sequenceNumber\\\\\\\":3,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"Resolved\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"2025-03-15T00:00:00.000Z\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:03:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"117 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-15T00:11:27.721Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":2,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:00.000Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"63 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing in esvc1\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\\\\\"},\\\\\\\"sentAt\\\\\\\":\\\\\\\"2025-03-14T23:42:15.028Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]},{\\\\\\\"sequenceNumber\\\\\\\":1,\\\\\\\"severity\\\\\\\":\\\\\\\"Sev2\\\\\\\",\\\\\\\"status\\\\\\\":\\\\\\\"InProgress\\\\\\\",\\\\\\\"description\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"bridgeUrl\\\\\\\":\\\\\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\\\\\",\\\\\\\"sentBySlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"sentBy\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"cloud\\\\\\\":\\\\\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\\\\\",\\\\\\\"impact\\\\\\\":[\\\\\\\"PerformanceDegradation\\\\\\\"],\\\\\\\"impactEndTime\\\\\\\":\\\\\\\"\\\\\\\",\\\\\\\"impactStartTime\\\\\\\":\\\\\\\"2025-03-14T22:39:39.514Z\\\\\\\",\\\\\\\"duration\\\\\\\":\\\\\\\"19 minutes\\\\\\\",\\\\\\\"incidentCommander\\\\\\\":\\\\\\\"Murali Krishna Tirunagari\\\\\\\",\\\\\\\"incidentCommanderSlackUserId\\\\\\\":\\\\\\\"U02J1G1B90U\\\\\\\",\\\\\\\"subject\\\\\\\":\\\\\\\"New Splunk logins are failing\\\\\\\",\\\\\\\"team\\\\\\\":\\\\\\\"Site Reliability\\\\\\\",\\\\\\\"content\\\\\\\":{\\\\\\\"conditions\\\\\\\":\\\\\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\\\\\",\\\\\\\"actions\\\\\\\":\\\\\\\"New logins are failing to Splunk, existing logins are fine.\\\\\\\\nAs of now its only impacting internal customer.\\\\\\\\n\\\\\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\\\\\"},\\\\\\\"sentA" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: 't\\\":\\\"2025-03-14T22:58:17.807Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:11:28.155Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"b95115cc-61fb-40bd-9e76-1cae41feca82\",\"allInternalCommsReport\":[{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-15T00:11:28.155Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@s' escaped msg: 't\\\":\\\"2025-03-14T22:58:17.807Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:11:28.155Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"b95115cc-61fb-40bd-9e76-1cae41feca82\",\"allInternalCommsReport\":[{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-15T00:11:28.155Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@s' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.168649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - t\\\":\\\"2025-03-14T22:58:17.807Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\\\",\\\"client\\\":\\\"icc-slack-app\\\"}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:11:28.155Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@salesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"b95115cc-61fb-40bd-9e76-1cae41feca82\",\"allInternalCommsReport\":[{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\",\"client\":\"icc-slack-app\"},\"encoder\":\"json\",\"eventType\":\"icc-internal-comms-request\",\"payload\":{\"createdAt\":\"2025-03-15T00:11:28.155Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"icc-73036099\"},\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"New logins are failing to Splunk, existing logins are fine.\\n\\nCase created using .case by @Nikita Aggarwal in #sr\",\"detectedTime\":\"2025-03-14T22:03:00.000Z\",\"severity\":\"Sev2\",\"status\":\"Resolved\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"impact\":[\"PerformanceDegradation\"],\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"bridge\":{\"url\":\"https://meet.google.com/sxx-yusz-kyr\",\"additionalJoiningInfo\":\"Join By Phone:\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\nFind numbers in more regions on https://tel.meet/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\n\"},\"roles\":[{\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"modifiedAt\":\"2025-03-14T22:56:01.739Z\",\"createdBy\":{\"id\":\"02badda0-dae7-4498-93ec-ab6193b2d8a1\",\"email\":\"sitereliability@s' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "t\\\\\\\":\\\\\\\"2025-03-14T22:58:17.807Z\\\\\\\",\\\\\\\"swimlaneUpdates\\\\\\\":[]}]},\\\\\\\"requestId\\\\\\\":\\\\\\\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\\\\\\\",\\\\\\\"client\\\\\\\":\\\\\\\"icc-slack-app\\\\\\\"}\\\",\\\"messageAsJson\\\":{\\\"createdAt\\\":\\\"2025-03-15T00:11:28.155Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Application\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-15T00:05:58.768Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"duration\\\":\\\"117 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\",\\\"actions\\\":\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\"},\\\"sentAt\\\":\\\"2025-03-15T00:11:27.721Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"b95115cc-61fb-40bd-9e76-1cae41feca82\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"duration\\\":\\\"117 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\",\\\"actions\\\":\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\"},\\\"sentAt\\\":\\\"2025-03-15T00:11:27.721Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"duration\\\":\\\"19 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\nAs of now its only impacting internal customer.\\\\n\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\"},\\\"sentAt\\\":\\\"2025-03-14T22:58:17.807Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\\\",\\\"client\\\":\\\"icc-slack-app\\\"},\\\"encoder\\\":\\\"json\\\",\\\"eventType\\\":\\\"icc-internal-comms-request\\\",\\\"payload\\\":{\\\"createdAt\\\":\\\"2025-03-15T00:11:28.155Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"icc-73036099\\\"},\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"description\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\n\\\\nCase created using .case by @Nikita Aggarwal in #sr\\\",\\\"detectedTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"origin\\\":\\\"Customer - Internal\\\",\\\"originReference\\\":\\\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"bridge\\\":{\\\"url\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"additionalJoiningInfo\\\":\\\"Join By Phone:\\\\nUS number: tel:+1-516-268-6814, pin: 245062537; \\\\nFind numbers in more regions on https:\/\/tel.meet\/sxx-yusz-kyr?pin=1484639517335, pin: 1484639517335\\\\n\\\"},\\\"roles\\\":[{\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"modifiedAt\\\":\\\"2025-03-14T22:56:01.739Z\\\",\\\"createdBy\\\":{\\\"id\\\":\\\"02badda0-dae7-4498-93ec-ab6193b2d8a1\\\",\\\"email\\\":\\\"sitereliability@s", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.168649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: 'alesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"b95115cc-61fb-40bd-9e76-1cae41feca82\",\"allInternalCommsReport\":[{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\",\"client\":\"icc-slack-app\"}}"}' escaped msg: 'alesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"b95115cc-61fb-40bd-9e76-1cae41feca82\",\"allInternalCommsReport\":[{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\",\"client\":\"icc-slack-app\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.168649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - alesforce.com\",\"active\":true,\"name\":\"SiteReliability\",\"firstName\":null,\"lastName\":null,\"profile\":\"icc standard user\",\"gusUserId\":\"00590000000DrNxAAK\",\"slackUserId\":null,\"createdBy\":\"jgoble@salesforce.com\",\"modifiedBy\":\"jgoble@salesforce.com\",\"createdAt\":\"2022-11-14T22:00:55.527Z\",\"modifiedAt\":\"2022-11-14T22:00:55.527Z\"},\"modifiedBy\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"id\":\"c49d7c48-7c43-486e-8caf-18c6ac347176\",\"name\":\"IncidentCommander\",\"displayName\":\"Incident Commander\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"email\":\"mtirunagari@salesforce.com\",\"active\":true,\"name\":\"Murali Krishna Tirunagari\",\"firstName\":\"Murali Krishna\",\"lastName\":\"Tirunagari\",\"profile\":\"icc standard user\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"createdBy\":\"mtirunagari@salesforce.com\",\"modifiedBy\":\"mtirunagari@salesforce.com\",\"createdAt\":\"2022-04-28T15:47:20.610Z\",\"modifiedAt\":\"2023-06-29T00:09:38.559Z\"},\"externalGusId\":null}],\"category\":\"Application\",\"rootCause\":\"Change\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"scrumTeamId\":\"a0090000000vv4hAAA\",\"team\":\"Site Reliability\",\"caseNumber\":\"73036099\",\"caseRecordId\":\"500EE00001Tu4uHYAR\",\"servicesImpacted\":[\"Core 1P\"],\"quipDocLink\":\"https://salesforce.quip.com/EIBtAXc0Mpy9\",\"engagedAt\":\"2025-03-14T22:39:52.059Z\",\"lastAttemptedForceExport\":\"\",\"lastExportStatus\":\"success\",\"gusExportTimestamp\":\"2025-03-15T00:05:58.768Z\"},\"eventObj\":{\"internalComms\":{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[],\"slackChannelIds\":[\"C05U9CBHX8D\",\"C05T2A3C319\"],\"emailAddresses\":[\"gsm@salesforce.com\",\"sitereliability@salesforce.com\",\"techcustomerescalation@salesforce.com\"]},\"internalCommsId\":\"b95115cc-61fb-40bd-9e76-1cae41feca82\",\"allInternalCommsReport\":[{\"sequenceNumber\":3,\"severity\":\"Sev2\",\"status\":\"Resolved\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"2025-03-15T00:00:00.000Z\",\"impactStartTime\":\"2025-03-14T22:03:00.000Z\",\"duration\":\"117 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\",\"actions\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\"},\"sentAt\":\"2025-03-15T00:11:27.721Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":2,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:00.000Z\",\"duration\":\"63 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing in esvc1\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\"},\"sentAt\":\"2025-03-14T23:42:15.028Z\",\"swimlaneUpdates\":[]},{\"sequenceNumber\":1,\"severity\":\"Sev2\",\"status\":\"InProgress\",\"description\":\"\",\"bridgeUrl\":\"https://meet.google.com/sxx-yusz-kyr\",\"sentBySlackUserId\":\"U02J1G1B90U\",\"sentBy\":\"Murali Krishna Tirunagari\",\"cloud\":\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\",\"impact\":[\"PerformanceDegradation\"],\"impactEndTime\":\"\",\"impactStartTime\":\"2025-03-14T22:39:39.514Z\",\"duration\":\"19 minutes\",\"incidentCommander\":\"Murali Krishna Tirunagari\",\"incidentCommanderSlackUserId\":\"U02J1G1B90U\",\"subject\":\"New Splunk logins are failing\",\"team\":\"Site Reliability\",\"content\":{\"conditions\":\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\",\"actions\":\"New logins are failing to Splunk, existing logins are fine.\\nAs of now its only impacting internal customer.\\n\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\"},\"sentAt\":\"2025-03-14T22:58:17.807Z\",\"swimlaneUpdates\":[]}]},\"requestId\":\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\",\"client\":\"icc-slack-app\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": "alesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"SiteReliability\\\",\\\"firstName\\\":null,\\\"lastName\\\":null,\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"00590000000DrNxAAK\\\",\\\"slackUserId\\\":null,\\\"createdBy\\\":\\\"jgoble@salesforce.com\\\",\\\"modifiedBy\\\":\\\"jgoble@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-11-14T22:00:55.527Z\\\",\\\"modifiedAt\\\":\\\"2022-11-14T22:00:55.527Z\\\"},\\\"modifiedBy\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"id\\\":\\\"c49d7c48-7c43-486e-8caf-18c6ac347176\\\",\\\"name\\\":\\\"IncidentCommander\\\",\\\"displayName\\\":\\\"Incident Commander\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\",\\\"active\\\":true,\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"firstName\\\":\\\"Murali Krishna\\\",\\\"lastName\\\":\\\"Tirunagari\\\",\\\"profile\\\":\\\"icc standard user\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"createdBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"modifiedBy\\\":\\\"mtirunagari@salesforce.com\\\",\\\"createdAt\\\":\\\"2022-04-28T15:47:20.610Z\\\",\\\"modifiedAt\\\":\\\"2023-06-29T00:09:38.559Z\\\"},\\\"externalGusId\\\":null}],\\\"category\\\":\\\"Application\\\",\\\"rootCause\\\":\\\"Change\\\",\\\"createdAt\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"scrumTeamId\\\":\\\"a0090000000vv4hAAA\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"caseNumber\\\":\\\"73036099\\\",\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"servicesImpacted\\\":[\\\"Core 1P\\\"],\\\"quipDocLink\\\":\\\"https:\/\/salesforce.quip.com\/EIBtAXc0Mpy9\\\",\\\"engagedAt\\\":\\\"2025-03-14T22:39:52.059Z\\\",\\\"lastAttemptedForceExport\\\":\\\"\\\",\\\"lastExportStatus\\\":\\\"success\\\",\\\"gusExportTimestamp\\\":\\\"2025-03-15T00:05:58.768Z\\\"},\\\"eventObj\\\":{\\\"internalComms\\\":{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"duration\\\":\\\"117 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\",\\\"actions\\\":\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\"},\\\"sentAt\\\":\\\"2025-03-15T00:11:27.721Z\\\",\\\"swimlaneUpdates\\\":[],\\\"slackChannelIds\\\":[\\\"C05U9CBHX8D\\\",\\\"C05T2A3C319\\\"],\\\"emailAddresses\\\":[\\\"gsm@salesforce.com\\\",\\\"sitereliability@salesforce.com\\\",\\\"techcustomerescalation@salesforce.com\\\"]},\\\"internalCommsId\\\":\\\"b95115cc-61fb-40bd-9e76-1cae41feca82\\\",\\\"allInternalCommsReport\\\":[{\\\"sequenceNumber\\\":3,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"Resolved\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"2025-03-15T00:00:00.000Z\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:03:00.000Z\\\",\\\"duration\\\":\\\"117 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate.\\\",\\\"actions\\\":\\\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\\\"},\\\"sentAt\\\":\\\"2025-03-15T00:11:27.721Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":2,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:00.000Z\\\",\\\"duration\\\":\\\"63 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing in esvc1\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"We have an EVP approval for the rollback, and The team is working on rolling back the change to an active cluster to mitigate the impact.\\\"},\\\"sentAt\\\":\\\"2025-03-14T23:42:15.028Z\\\",\\\"swimlaneUpdates\\\":[]},{\\\"sequenceNumber\\\":1,\\\"severity\\\":\\\"Sev2\\\",\\\"status\\\":\\\"InProgress\\\",\\\"description\\\":\\\"\\\",\\\"bridgeUrl\\\":\\\"https:\/\/meet.google.com\/sxx-yusz-kyr\\\",\\\"sentBySlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"sentBy\\\":\\\"Murali Krishna Tirunagari\\\",\\\"cloud\\\":\\\"Customer Centric Reliability Engineering (CCRE) > Capacity and SR\\\",\\\"impact\\\":[\\\"PerformanceDegradation\\\"],\\\"impactEndTime\\\":\\\"\\\",\\\"impactStartTime\\\":\\\"2025-03-14T22:39:39.514Z\\\",\\\"duration\\\":\\\"19 minutes\\\",\\\"incidentCommander\\\":\\\"Murali Krishna Tirunagari\\\",\\\"incidentCommanderSlackUserId\\\":\\\"U02J1G1B90U\\\",\\\"subject\\\":\\\"New Splunk logins are failing\\\",\\\"team\\\":\\\"Site Reliability\\\",\\\"content\\\":{\\\"conditions\\\":\\\"Splunk is experiencing an outage in esvc1 due to an incorrect signing certificate\\\",\\\"actions\\\":\\\"New logins are failing to Splunk, existing logins are fine.\\\\nAs of now its only impacting internal customer.\\\\n\\\\nThe spinnaker team will run the pipeline to refresh the config to mitigate the impact. The team is going to run in dev env then ti will promote to production\\\"},\\\"sentAt\\\":\\\"2025-03-14T22:58:17.807Z\\\",\\\"swimlaneUpdates\\\":[]}]},\\\"requestId\\\":\\\"b15397b2-6cc3-2fdd-6282-ab7c170331cc\\\",\\\"client\\\":\\\"icc-slack-app\\\"}}\"}", "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.168649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "text", "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.168650+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997488168, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.168650+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997488168, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId found for [object Object]: BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.168651+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"routeEventJson for icc-internal-comms-request and docId BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997488168, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-internal-comms-request and docId BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.168651+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997488168, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "routeEventJson for icc-internal-comms-request and docId BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' escaped msg: '{"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.168652+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"kafkaReportConsumer.handleInternalCommsRequest for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997488168, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleInternalCommsRequest for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.168652+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997488168, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "kafkaReportConsumer.handleInternalCommsRequest for id 13dc682c-7922-45ef-a32c-698d7df872fd and docId BVDAAAyfe3C" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:11:28', STRUCTURED-DATA: '-', msg: '{"level":50,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' escaped msg: '{"level":50,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:11:28.168653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":50,"time":1741997488168,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","err":{"type":"TypeError","message":"this.update.content.replace is not a function","stack":"TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (/app/build/quip/templates/update.info.js:21:36)\n at Context.lookup (/app/node_modules/mustache/mustache.js:477:21)\n at Writer.unescapedValue (/app/node_modules/mustache/mustache.js:664:25)\n at Writer.renderTokens (/app/node_modules/mustache/mustache.js:580:45)\n at Writer.render (/app/node_modules/mustache/mustache.js:556:17)\n at Object.render (/app/node_modules/mustache/mustache.js:758:26)\n at QuipService.addUpdate (/app/build/quip/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async ExportService.addUpdate (/app/build/service/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (/app/build/service/export.service.js:93:16)"},"msg":"[Error] message not processed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "16", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "380bcf95-063a-4591-acbd-d930104b4b8e", "x-request-start": "1741997488595" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 50, "time": 1741997488168, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "err": { "type": "TypeError", "message": "this.update.content.replace is not a function", "stack": "TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (\/app\/build\/quip\/templates\/update.info.js:21:36)\n at Context.lookup (\/app\/node_modules\/mustache\/mustache.js:477:21)\n at Writer.unescapedValue (\/app\/node_modules\/mustache\/mustache.js:664:25)\n at Writer.renderTokens (\/app\/node_modules\/mustache\/mustache.js:580:45)\n at Writer.render (\/app\/node_modules\/mustache\/mustache.js:556:17)\n at Object.render (\/app\/node_modules\/mustache\/mustache.js:758:26)\n at QuipService.addUpdate (\/app\/build\/quip\/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal\/process\/task_queues:95:5)\n at async ExportService.addUpdate (\/app\/build\/service\/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (\/app\/build\/service\/export.service.js:93:16)" }, "msg": "[Error] message not processed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:11:28.168653+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 50, "time": 1741997488168, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "err": { "type": "TypeError", "message": "this.update.content.replace is not a function", "stack": "TypeError: this.update.content.replace is not a function\n at UpdateInfo.getContentWithNewlines (\/app\/build\/quip\/templates\/update.info.js:21:36)\n at Context.lookup (\/app\/node_modules\/mustache\/mustache.js:477:21)\n at Writer.unescapedValue (\/app\/node_modules\/mustache\/mustache.js:664:25)\n at Writer.renderTokens (\/app\/node_modules\/mustache\/mustache.js:580:45)\n at Writer.render (\/app\/node_modules\/mustache\/mustache.js:556:17)\n at Object.render (\/app\/node_modules\/mustache\/mustache.js:758:26)\n at QuipService.addUpdate (\/app\/build\/quip\/quip.service.js:98:41)\n at process.processTicksAndRejections (node:internal\/process\/task_queues:95:5)\n at async ExportService.addUpdate (\/app\/build\/service\/export.service.js:141:16)\n at async ExportService.addInternalCommsUpdate (\/app\/build\/service\/export.service.js:93:16)" }, "msg": "[Error] message not processed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:17:04', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741997824873,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898882560,\"uptime\":1817553.35,\"totalMem\":4018159616,\"loadavg\":[0.01,0.06,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22370360,\"nice\":14090,\"sys\":2945430,\"idle\":1787800120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22400900,\"nice\":13890,\"sys\":2952800,\"idle\":1787487170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29879,\"num\":13,\"sum\":60024}}}"}' escaped msg: '{"level":20,"time":1741997824873,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898882560,\"uptime\":1817553.35,\"totalMem\":4018159616,\"loadavg\":[0.01,0.06,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22370360,\"nice\":14090,\"sys\":2945430,\"idle\":1787800120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22400900,\"nice\":13890,\"sys\":2952800,\"idle\":1787487170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29879,\"num\":13,\"sum\":60024}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:17:04.873626+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741997824873,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898882560,\"uptime\":1817553.35,\"totalMem\":4018159616,\"loadavg\":[0.01,0.06,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22370360,\"nice\":14090,\"sys\":2945430,\"idle\":1787800120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22400900,\"nice\":13890,\"sys\":2952800,\"idle\":1787487170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29879,\"num\":13,\"sum\":60024}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7dbb1012-aa8e-45ac-94a6-6814f52457de", "x-request-start": "1741997825302" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741997824873, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898882560,\"uptime\":1817553.35,\"totalMem\":4018159616,\"loadavg\":[0.01,0.06,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22370360,\"nice\":14090,\"sys\":2945430,\"idle\":1787800120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22400900,\"nice\":13890,\"sys\":2952800,\"idle\":1787487170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29879,\"num\":13,\"sum\":60024}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:17:04.873626+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741997824873, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2898882560,\"uptime\":1817553.35,\"totalMem\":4018159616,\"loadavg\":[0.01,0.06,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22370360,\"nice\":14090,\"sys\":2945430,\"idle\":1787800120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22400900,\"nice\":13890,\"sys\":2952800,\"idle\":1787487170,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29879,\"num\":13,\"sum\":60024}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:17:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741997824873,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741997824873,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:17:04.873724+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741997824873,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7dbb1012-aa8e-45ac-94a6-6814f52457de", "x-request-start": "1741997825302" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741997824873, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:17:04.873724+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741997824873, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:21:04', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998064989,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2908430336,\"uptime\":1817793.46,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22371970,\"nice\":14090,\"sys\":2945630,\"idle\":1788037540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22403180,\"nice\":13890,\"sys\":2953010,\"idle\":1787724280,\"irq\":0}}],\"eventLoopStats\":{\"min\":59,\"max\":30020,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741998064989,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2908430336,\"uptime\":1817793.46,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22371970,\"nice\":14090,\"sys\":2945630,\"idle\":1788037540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22403180,\"nice\":13890,\"sys\":2953010,\"idle\":1787724280,\"irq\":0}}],\"eventLoopStats\":{\"min\":59,\"max\":30020,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:21:04.989582+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998064989,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2908430336,\"uptime\":1817793.46,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22371970,\"nice\":14090,\"sys\":2945630,\"idle\":1788037540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22403180,\"nice\":13890,\"sys\":2953010,\"idle\":1787724280,\"irq\":0}}],\"eventLoopStats\":{\"min\":59,\"max\":30020,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e596c694-e0c2-433c-838a-018b021e78c7", "x-request-start": "1741998065422" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998064989, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2908430336,\"uptime\":1817793.46,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22371970,\"nice\":14090,\"sys\":2945630,\"idle\":1788037540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22403180,\"nice\":13890,\"sys\":2953010,\"idle\":1787724280,\"irq\":0}}],\"eventLoopStats\":{\"min\":59,\"max\":30020,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:21:04.989582+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998064989, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2908430336,\"uptime\":1817793.46,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22371970,\"nice\":14090,\"sys\":2945630,\"idle\":1788037540,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22403180,\"nice\":13890,\"sys\":2953010,\"idle\":1787724280,\"irq\":0}}],\"eventLoopStats\":{\"min\":59,\"max\":30020,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:21:04', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998064989,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741998064989,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:21:04.989662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998064989,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e596c694-e0c2-433c-838a-018b021e78c7", "x-request-start": "1741998065422" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998064989, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:21:04.989662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998064989, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:21:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998090237,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741998090237,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:21:30.237972+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998090237,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0f862151-c1dd-4727-ad57-fb2fcd00a7c8", "x-request-start": "1741998090661" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998090237, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:21:30.237972+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998090237, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:21:30', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998090239,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741998090239,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:21:30.239444+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998090239,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0f862151-c1dd-4727-ad57-fb2fcd00a7c8", "x-request-start": "1741998090661" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998090239, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:21:30.239444+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998090239, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998128227,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"the Splunk service in the ESVC1 environment experienced an outage caused by an incorrect signing certificate. This incident primarily affected new logins for internal customers, while existing sessions remained unaffected. Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:03:00.000Z\",\"impactEnd\":\"2025-03-15T00:00:00.000Z\",\"servicesImpacted\":\"Core 1P\",\"roles\":{},\"category\":\"Application\",\"rootCause\":\"Change\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"a1aB0000000TrcFIAS\",\"proximateCause\":\"The main cause of the incident was an incorrect signing certificate in the ESVC1 environment, which led to failures in new logins for internal customers. The issue persisted until a rollback of DNS failover was performed, restoring the system's functionality.\",\"customerExperience\":\"New logins are failing to Splunk, existing logins are fine.\",\"immediateResolution\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"aarQuestions\":\"What processes can be implemented to ensure signing certificates are validated before deployment ?\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Murali Krishna Tirunagari\"}"}' escaped msg: '{"level":20,"time":1741998128227,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"the Splunk service in the ESVC1 environment experienced an outage caused by an incorrect signing certificate. This incident primarily affected new logins for internal customers, while existing sessions remained unaffected. Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:03:00.000Z\",\"impactEnd\":\"2025-03-15T00:00:00.000Z\",\"servicesImpacted\":\"Core 1P\",\"roles\":{},\"category\":\"Application\",\"rootCause\":\"Change\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"a1aB0000000TrcFIAS\",\"proximateCause\":\"The main cause of the incident was an incorrect signing certificate in the ESVC1 environment, which led to failures in new logins for internal customers. The issue persisted until a rollback of DNS failover was performed, restoring the system's functionality.\",\"customerExperience\":\"New logins are failing to Splunk, existing logins are fine.\",\"immediateResolution\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"aarQuestions\":\"What processes can be implemented to ensure signing certificates are validated before deployment ?\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Murali Krishna Tirunagari\"}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:08.227868+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998128227,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"the Splunk service in the ESVC1 environment experienced an outage caused by an incorrect signing certificate. This incident primarily affected new logins for internal customers, while existing sessions remained unaffected. Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:03:00.000Z\",\"impactEnd\":\"2025-03-15T00:00:00.000Z\",\"servicesImpacted\":\"Core 1P\",\"roles\":{},\"category\":\"Application\",\"rootCause\":\"Change\",\"origin\":\"Customer - Internal\",\"originReference\":\"https://salesforce-internal.slack.com/archives/CDQ3U66E5/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"a1aB0000000TrcFIAS\",\"proximateCause\":\"The main cause of the incident was an incorrect signing certificate in the ESVC1 environment, which led to failures in new logins for internal customers. The issue persisted until a rollback of DNS failover was performed, restoring the system's functionality.\",\"customerExperience\":\"New logins are failing to Splunk, existing logins are fine.\",\"immediateResolution\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"aarQuestions\":\"What processes can be implemented to ensure signing certificates are validated before deployment ?\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Murali Krishna Tirunagari\"}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b15cd0a5-fe43-443e-9dfd-3c3d4c17743e", "x-request-start": "1741998128510" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998128227, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"the Splunk service in the ESVC1 environment experienced an outage caused by an incorrect signing certificate. This incident primarily affected new logins for internal customers, while existing sessions remained unaffected. Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:03:00.000Z\",\"impactEnd\":\"2025-03-15T00:00:00.000Z\",\"servicesImpacted\":\"Core 1P\",\"roles\":{},\"category\":\"Application\",\"rootCause\":\"Change\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"a1aB0000000TrcFIAS\",\"proximateCause\":\"The main cause of the incident was an incorrect signing certificate in the ESVC1 environment, which led to failures in new logins for internal customers. The issue persisted until a rollback of DNS failover was performed, restoring the system's functionality.\",\"customerExperience\":\"New logins are failing to Splunk, existing logins are fine.\",\"immediateResolution\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"aarQuestions\":\"What processes can be implemented to ensure signing certificates are validated before deployment ?\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Murali Krishna Tirunagari\"}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:08.227868+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998128227, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "RedisService: saveIncidentInfo, key: 13dc682c-7922-45ef-a32c-698d7df872fd-incident-info, info: {\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseId\":\"500EE00001Tu4uHYAR\",\"createdAt\":\"2025-03-14T22:39:39.514Z\",\"slackChannelId\":\"C08J53JAZRP\",\"subject\":\"New Splunk logins are failing in esvc1\",\"description\":\"the Splunk service in the ESVC1 environment experienced an outage caused by an incorrect signing certificate. This incident primarily affected new logins for internal customers, while existing sessions remained unaffected. Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"severity\":\"Sev2\",\"status\":\"Closed\",\"impact\":\"PerformanceDegradation\",\"impactStart\":\"2025-03-14T22:03:00.000Z\",\"impactEnd\":\"2025-03-15T00:00:00.000Z\",\"servicesImpacted\":\"Core 1P\",\"roles\":{},\"category\":\"Application\",\"rootCause\":\"Change\",\"origin\":\"Customer - Internal\",\"originReference\":\"https:\/\/salesforce-internal.slack.com\/archives\/CDQ3U66E5\/p1741991654600839\",\"caseNumber\":\"73036099\",\"productTag\":\"a1aB0000000TrcFIAS\",\"proximateCause\":\"The main cause of the incident was an incorrect signing certificate in the ESVC1 environment, which led to failures in new logins for internal customers. The issue persisted until a rollback of DNS failover was performed, restoring the system's functionality.\",\"customerExperience\":\"New logins are failing to Splunk, existing logins are fine.\",\"immediateResolution\":\"Team performed a rollback of DNS failover to the active cluster and validated that ESVC1 splunk logins are working fine.\",\"aarQuestions\":\"What processes can be implemented to ensure signing certificates are validated before deployment ?\",\"closingComments\":\"Closing comments not found\",\"closedBy\":\"Murali Krishna Tirunagari\"}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998128229,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"exportSlackMessages Adding Slack messages to docId BVDAAAyfe3C..."}' escaped msg: '{"level":30,"time":1741998128229,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"exportSlackMessages Adding Slack messages to docId BVDAAAyfe3C..."}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:08.229555+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998128229,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"exportSlackMessages Adding Slack messages to docId BVDAAAyfe3C..."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b15cd0a5-fe43-443e-9dfd-3c3d4c17743e", "x-request-start": "1741998128510" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998128229, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "exportSlackMessages Adding Slack messages to docId BVDAAAyfe3C..." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:08.229555+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998128229, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "exportSlackMessages Adding Slack messages to docId BVDAAAyfe3C..." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.971703+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.971703+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.971834+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.971834+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-prb-number-updated' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"sfid\":\"a4QEE00000066vZ2AQ\",\"valid\":true,\"gusIdentifier\":\"PRB-0027079\",\"createdByIcc\":false}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"\"}}"}' escaped msg: '{"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"sfid\":\"a4QEE00000066vZ2AQ\",\"valid\":true,\"gusIdentifier\":\"PRB-0027079\",\"createdByIcc\":false}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.971835+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"sfid\":\"a4QEE00000066vZ2AQ\",\"valid\":true,\"gusIdentifier\":\"PRB-0027079\",\"createdByIcc\":false}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"sfid\":\"a4QEE00000066vZ2AQ\",\"valid\":true,\"gusIdentifier\":\"PRB-0027079\",\"createdByIcc\":false}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.971835+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"prbNumber\":{\"value\":\"PRB-0027079\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"sfid\":\"a4QEE00000066vZ2AQ\",\"valid\":true,\"gusIdentifier\":\"PRB-0027079\",\"createdByIcc\":false}},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}' escaped msg: '{"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.971838+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.971838+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}' escaped msg: '{"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.971916+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.971916+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-prb-number-updated\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972029+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972029+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-prb-number-updated"}' escaped msg: '{"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-prb-number-updated"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972030+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131971,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-prb-number-updated"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-prb-number-updated" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972030+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131971, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-prb-number-updated" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-prb-number-updated is not consumed by icc-reporting."}' escaped msg: '{"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-prb-number-updated is not consumed by icc-reporting."}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972030+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event type icc-prb-number-updated is not consumed by icc-reporting."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-prb-number-updated is not consumed by icc-reporting." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972030+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event type icc-prb-number-updated is not consumed by icc-reporting." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-prb-number-updated correctly routed"}' escaped msg: '{"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-prb-number-updated correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972053+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-prb-number-updated correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-prb-number-updated correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972053+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-prb-number-updated correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972191+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972191+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received kafka message with key: 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' escaped msg: '{"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972276+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972276+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer consumed event with eventType='icc-gus-response' for consumer group='icc-reporting'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}' escaped msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972279+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972279+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Consumer is returning ProcessedKafkaEvent {\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972280+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972280+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "[Metrics.publishMetric] - Publishing metric {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' escaped msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972340+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972340+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"kafka_event\",\"data\":{\"type\":\"request\",\"value\":1,\"topicName\":\"incident\",\"producerConsumer\":\"consumer\",\"messageType\":\"icc-gus-response\"}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972365+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972365+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response"}' escaped msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972386+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972386+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Received JSON event: 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' escaped msg: '{"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972416+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event with type icc-gus-response is now being processed."}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972416+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event with type icc-gus-response is now being processed." }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' escaped msg: '{"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.972530+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131972,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.972530+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131972, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "CacheServiceFacade.getValue key: 13dc682c-7922-45ef-a32c-698d7df872fd - value: [object Promise]" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,50,50,58,49,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:22:11.920Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_closed\\\",\\\"timestamp\\\":\\\"2025-03-15T00:22:11.920Z\\\",\\\"recordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"caseNumber\\\":\\\"73036099\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}}"}' escaped msg: '{"level":20,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,50,50,58,49,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:22:11.920Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_closed\\\",\\\"timestamp\\\":\\\"2025-03-15T00:22:11.920Z\\\",\\\"recordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"caseNumber\\\":\\\"73036099\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.973608+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,50,50,58,49,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:22:11.920Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_closed\\\",\\\"timestamp\\\":\\\"2025-03-15T00:22:11.920Z\\\",\\\"recordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"caseNumber\\\":\\\"73036099\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,50,50,58,49,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:22:11.920Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_closed\\\",\\\"timestamp\\\":\\\"2025-03-15T00:22:11.920Z\\\",\\\"recordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"caseNumber\\\":\\\"73036099\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.973608+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Start routing Incident to CI for docId null and event {\"headers\":[{\"icc-kafka-encoder\":{\"type\":\"Buffer\",\"data\":[106,115,111,110]}},{\"icc-event-type\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,114,101,115,112,111,110,115,101]}},{\"timestamp\":{\"type\":\"Buffer\",\"data\":[83,97,116,44,32,49,53,32,77,97,114,32,50,48,50,53,32,48,48,58,50,50,58,49,49,32,71,77,84]}},{\"event-source\":{\"type\":\"Buffer\",\"data\":[105,99,99,45,103,117,115,45,101,120,112,111,114,116]}}],\"key\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"messageAsString\":\"{\\\"createdAt\\\":\\\"2025-03-15T00:22:11.920Z\\\",\\\"user\\\":{\\\"id\\\":\\\"5bf2373f-9106-4516-8294-60227aff7557\\\",\\\"gusUserId\\\":\\\"005EE000001NYI9YAO\\\",\\\"slackUserId\\\":\\\"U02J1G1B90U\\\",\\\"name\\\":\\\"Murali Krishna Tirunagari\\\",\\\"email\\\":\\\"mtirunagari@salesforce.com\\\"},\\\"incident\\\":{\\\"id\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"slackChannel\\\":{\\\"id\\\":\\\"C08J53JAZRP\\\",\\\"name\\\":\\\"\\\"},\\\"caseRecordId\\\":\\\"500EE00001Tu4uHYAR\\\"},\\\"eventObj\\\":{\\\"status\\\":\\\"success\\\",\\\"event\\\":\\\"incident_closed\\\",\\\"timestamp\\\":\\\"2025-03-15T00:22:11.920Z\\\",\\\"recordId\\\":\\\"500EE00001Tu4uHYAR\\\",\\\"incidentId\\\":\\\"13dc682c-7922-45ef-a32c-698d7df872fd\\\",\\\"caseNumber\\\":\\\"73036099\\\"},\\\"changes\\\":{}}\",\"messageAsJson\":{\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}},\"encoder\":\"json\",\"eventType\":\"icc-gus-response\",\"payload\":{\"createdAt\":\"2025-03-15T00:22:11.920Z\",\"user\":{\"id\":\"5bf2373f-9106-4516-8294-60227aff7557\",\"gusUserId\":\"005EE000001NYI9YAO\",\"slackUserId\":\"U02J1G1B90U\",\"name\":\"Murali Krishna Tirunagari\",\"email\":\"mtirunagari@salesforce.com\"},\"incident\":{\"id\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"slackChannel\":{\"id\":\"C08J53JAZRP\",\"name\":\"\"},\"caseRecordId\":\"500EE00001Tu4uHYAR\"},\"eventObj\":{\"status\":\"success\",\"event\":\"incident_closed\",\"timestamp\":\"2025-03-15T00:22:11.920Z\",\"recordId\":\"500EE00001Tu4uHYAR\",\"incidentId\":\"13dc682c-7922-45ef-a32c-698d7df872fd\",\"caseNumber\":\"73036099\"},\"changes\":{}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for 13dc682c-7922-45ef-a32c-698d7df872fd"}' escaped msg: '{"level":20,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for 13dc682c-7922-45ef-a32c-698d7df872fd"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.973610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"handleQueueEditEvents docId not found for 13dc682c-7922-45ef-a32c-698d7df872fd"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998131973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId not found for 13dc682c-7922-45ef-a32c-698d7df872fd" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.973610+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998131973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "handleQueueEditEvents docId not found for 13dc682c-7922-45ef-a32c-698d7df872fd" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":40,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event icc-gus-response does not have the necessary information to create a document"}' escaped msg: '{"level":40,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event icc-gus-response does not have the necessary information to create a document"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.973610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":40,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event icc-gus-response does not have the necessary information to create a document"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 40, "time": 1741998131973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event icc-gus-response does not have the necessary information to create a document" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.973610+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 40, "time": 1741998131973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event icc-gus-response does not have the necessary information to create a document" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:22:11', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed"}' escaped msg: '{"level":30,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:22:11.973614+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998131973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-reporting","msg":"Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "22", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5adfa8ea-58c4-4840-9171-888e998f4416", "x-request-start": "1741998132252" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998131973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:22:11.973614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998131973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-reporting", "msg": "Event 13dc682c-7922-45ef-a32c-698d7df872fd - icc-gus-response correctly routed" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:23:05', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998185033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897465344,\"uptime\":1817913.51,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22373550,\"nice\":14090,\"sys\":2945790,\"idle\":1788155600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22404740,\"nice\":13890,\"sys\":2953220,\"idle\":1787842430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29971,\"num\":140,\"sum\":59977}}}"}' escaped msg: '{"level":20,"time":1741998185033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897465344,\"uptime\":1817913.51,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22373550,\"nice\":14090,\"sys\":2945790,\"idle\":1788155600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22404740,\"nice\":13890,\"sys\":2953220,\"idle\":1787842430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29971,\"num\":140,\"sum\":59977}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:23:05.033578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998185033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897465344,\"uptime\":1817913.51,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22373550,\"nice\":14090,\"sys\":2945790,\"idle\":1788155600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22404740,\"nice\":13890,\"sys\":2953220,\"idle\":1787842430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29971,\"num\":140,\"sum\":59977}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "41d74553-1bc0-4fc6-aafd-482be49cf3d7", "x-request-start": "1741998185462" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998185033, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897465344,\"uptime\":1817913.51,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22373550,\"nice\":14090,\"sys\":2945790,\"idle\":1788155600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22404740,\"nice\":13890,\"sys\":2953220,\"idle\":1787842430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29971,\"num\":140,\"sum\":59977}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:23:05.033578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998185033, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897465344,\"uptime\":1817913.51,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22373550,\"nice\":14090,\"sys\":2945790,\"idle\":1788155600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22404740,\"nice\":13890,\"sys\":2953220,\"idle\":1787842430,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29971,\"num\":140,\"sum\":59977}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:23:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998185033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741998185033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:23:05.033646+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998185033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "41d74553-1bc0-4fc6-aafd-482be49cf3d7", "x-request-start": "1741998185462" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998185033, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:23:05.033646+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998185033, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:25:05', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998305081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887667712,\"uptime\":1818033.56,\"totalMem\":4018159616,\"loadavg\":[1.42,0.32,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22384840,\"nice\":14090,\"sys\":2952760,\"idle\":1788257020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22416130,\"nice\":13890,\"sys\":2960310,\"idle\":1787943820,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30023,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1741998305081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887667712,\"uptime\":1818033.56,\"totalMem\":4018159616,\"loadavg\":[1.42,0.32,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22384840,\"nice\":14090,\"sys\":2952760,\"idle\":1788257020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22416130,\"nice\":13890,\"sys\":2960310,\"idle\":1787943820,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30023,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:25:05.081819+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998305081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887667712,\"uptime\":1818033.56,\"totalMem\":4018159616,\"loadavg\":[1.42,0.32,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22384840,\"nice\":14090,\"sys\":2952760,\"idle\":1788257020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22416130,\"nice\":13890,\"sys\":2960310,\"idle\":1787943820,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30023,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "98ce2b85-b143-4083-bfdd-2538ad934c08", "x-request-start": "1741998305520" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998305081, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887667712,\"uptime\":1818033.56,\"totalMem\":4018159616,\"loadavg\":[1.42,0.32,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22384840,\"nice\":14090,\"sys\":2952760,\"idle\":1788257020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22416130,\"nice\":13890,\"sys\":2960310,\"idle\":1787943820,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30023,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:25:05.081819+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998305081, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887667712,\"uptime\":1818033.56,\"totalMem\":4018159616,\"loadavg\":[1.42,0.32,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22384840,\"nice\":14090,\"sys\":2952760,\"idle\":1788257020,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22416130,\"nice\":13890,\"sys\":2960310,\"idle\":1787943820,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30023,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:25:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998305081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741998305081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:25:05.081825+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998305081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "98ce2b85-b143-4083-bfdd-2538ad934c08", "x-request-start": "1741998305520" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998305081, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:25:05.081825+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998305081, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:36:05', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741998965341,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879750144,\"uptime\":1818693.82,\"totalMem\":4018159616,\"loadavg\":[0.03,0.13,0.16],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411220,\"nice\":14090,\"sys\":2965850,\"idle\":1788876280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22443810,\"nice\":13890,\"sys\":2972730,\"idle\":1788562480,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30008,\"num\":3,\"sum\":60021}}}"}' escaped msg: '{"level":20,"time":1741998965341,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879750144,\"uptime\":1818693.82,\"totalMem\":4018159616,\"loadavg\":[0.03,0.13,0.16],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411220,\"nice\":14090,\"sys\":2965850,\"idle\":1788876280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22443810,\"nice\":13890,\"sys\":2972730,\"idle\":1788562480,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30008,\"num\":3,\"sum\":60021}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:36:05.341590+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741998965341,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879750144,\"uptime\":1818693.82,\"totalMem\":4018159616,\"loadavg\":[0.03,0.13,0.16],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411220,\"nice\":14090,\"sys\":2965850,\"idle\":1788876280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22443810,\"nice\":13890,\"sys\":2972730,\"idle\":1788562480,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30008,\"num\":3,\"sum\":60021}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4d27c48b-16b3-40f9-893d-e2436fec9955", "x-request-start": "1741998965767" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741998965341, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879750144,\"uptime\":1818693.82,\"totalMem\":4018159616,\"loadavg\":[0.03,0.13,0.16],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411220,\"nice\":14090,\"sys\":2965850,\"idle\":1788876280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22443810,\"nice\":13890,\"sys\":2972730,\"idle\":1788562480,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30008,\"num\":3,\"sum\":60021}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:36:05.341590+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741998965341, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879750144,\"uptime\":1818693.82,\"totalMem\":4018159616,\"loadavg\":[0.03,0.13,0.16],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411220,\"nice\":14090,\"sys\":2965850,\"idle\":1788876280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22443810,\"nice\":13890,\"sys\":2972730,\"idle\":1788562480,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30008,\"num\":3,\"sum\":60021}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:36:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741998965341,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741998965341,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:36:05.341690+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741998965341,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4d27c48b-16b3-40f9-893d-e2436fec9955", "x-request-start": "1741998965767" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741998965341, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:36:05.341690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741998965341, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:37:05', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741999025353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880098304,\"uptime\":1818753.83,\"totalMem\":4018159616,\"loadavg\":[0.01,0.1,0.15],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411570,\"nice\":14090,\"sys\":2965940,\"idle\":1788935610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22444220,\"nice\":13890,\"sys\":2972780,\"idle\":1788621750,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30003,\"num\":3,\"sum\":60010}}}"}' escaped msg: '{"level":20,"time":1741999025353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880098304,\"uptime\":1818753.83,\"totalMem\":4018159616,\"loadavg\":[0.01,0.1,0.15],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411570,\"nice\":14090,\"sys\":2965940,\"idle\":1788935610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22444220,\"nice\":13890,\"sys\":2972780,\"idle\":1788621750,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30003,\"num\":3,\"sum\":60010}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:37:05.353559+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741999025353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880098304,\"uptime\":1818753.83,\"totalMem\":4018159616,\"loadavg\":[0.01,0.1,0.15],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411570,\"nice\":14090,\"sys\":2965940,\"idle\":1788935610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22444220,\"nice\":13890,\"sys\":2972780,\"idle\":1788621750,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30003,\"num\":3,\"sum\":60010}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "693eb3a6-f641-4aca-8af4-1f0aaa523a23", "x-request-start": "1741999025786" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741999025353, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880098304,\"uptime\":1818753.83,\"totalMem\":4018159616,\"loadavg\":[0.01,0.1,0.15],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411570,\"nice\":14090,\"sys\":2965940,\"idle\":1788935610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22444220,\"nice\":13890,\"sys\":2972780,\"idle\":1788621750,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30003,\"num\":3,\"sum\":60010}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:37:05.353559+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741999025353, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880098304,\"uptime\":1818753.83,\"totalMem\":4018159616,\"loadavg\":[0.01,0.1,0.15],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411570,\"nice\":14090,\"sys\":2965940,\"idle\":1788935610,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22444220,\"nice\":13890,\"sys\":2972780,\"idle\":1788621750,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30003,\"num\":3,\"sum\":60010}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:37:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741999025353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741999025353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:37:05.353717+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741999025353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "693eb3a6-f641-4aca-8af4-1f0aaa523a23", "x-request-start": "1741999025786" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741999025353, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:37:05.353717+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741999025353, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:37:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741999034268,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741999034268,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:37:14.269062+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741999034268,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2ae69e16-2ae2-437f-9ed6-3670b5d1f060", "x-request-start": "1741999034682" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741999034268, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:37:14.269062+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741999034268, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:37:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741999034270,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741999034270,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:37:14.270556+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741999034270,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2ae69e16-2ae2-437f-9ed6-3670b5d1f060", "x-request-start": "1741999034682" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741999034270, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:37:14.270556+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741999034270, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:38:05', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741999085369,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879950848,\"uptime\":1818813.84,\"totalMem\":4018159616,\"loadavg\":[0,0.08,0.14],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411940,\"nice\":14090,\"sys\":2966000,\"idle\":1788994950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22444620,\"nice\":13890,\"sys\":2972830,\"idle\":1788681090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29975,\"num\":13,\"sum\":60008}}}"}' escaped msg: '{"level":20,"time":1741999085369,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879950848,\"uptime\":1818813.84,\"totalMem\":4018159616,\"loadavg\":[0,0.08,0.14],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411940,\"nice\":14090,\"sys\":2966000,\"idle\":1788994950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22444620,\"nice\":13890,\"sys\":2972830,\"idle\":1788681090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29975,\"num\":13,\"sum\":60008}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:38:05.369579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741999085369,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879950848,\"uptime\":1818813.84,\"totalMem\":4018159616,\"loadavg\":[0,0.08,0.14],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411940,\"nice\":14090,\"sys\":2966000,\"idle\":1788994950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22444620,\"nice\":13890,\"sys\":2972830,\"idle\":1788681090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29975,\"num\":13,\"sum\":60008}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "46adbb7e-570b-46d7-aca0-40268250eb3d", "x-request-start": "1741999085798" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741999085369, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879950848,\"uptime\":1818813.84,\"totalMem\":4018159616,\"loadavg\":[0,0.08,0.14],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411940,\"nice\":14090,\"sys\":2966000,\"idle\":1788994950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22444620,\"nice\":13890,\"sys\":2972830,\"idle\":1788681090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29975,\"num\":13,\"sum\":60008}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:38:05.369579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741999085369, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2879950848,\"uptime\":1818813.84,\"totalMem\":4018159616,\"loadavg\":[0,0.08,0.14],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22411940,\"nice\":14090,\"sys\":2966000,\"idle\":1788994950,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22444620,\"nice\":13890,\"sys\":2972830,\"idle\":1788681090,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29975,\"num\":13,\"sum\":60008}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:38:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741999085369,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741999085369,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:38:05.369651+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741999085369,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "46adbb7e-570b-46d7-aca0-40268250eb3d", "x-request-start": "1741999085798" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741999085369, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:38:05.369651+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741999085369, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:40:05', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741999205377,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880188416,\"uptime\":1818933.85,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22412800,\"nice\":14090,\"sys\":2966090,\"idle\":1789113600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22445550,\"nice\":13890,\"sys\":2972950,\"idle\":1788799770,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30020,\"num\":3,\"sum\":60000}}}"}' escaped msg: '{"level":20,"time":1741999205377,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880188416,\"uptime\":1818933.85,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22412800,\"nice\":14090,\"sys\":2966090,\"idle\":1789113600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22445550,\"nice\":13890,\"sys\":2972950,\"idle\":1788799770,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30020,\"num\":3,\"sum\":60000}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:40:05.377643+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741999205377,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880188416,\"uptime\":1818933.85,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22412800,\"nice\":14090,\"sys\":2966090,\"idle\":1789113600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22445550,\"nice\":13890,\"sys\":2972950,\"idle\":1788799770,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30020,\"num\":3,\"sum\":60000}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9fa88092-d52e-4c3a-8c5f-2d604182b0d5", "x-request-start": "1741999205803" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741999205377, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880188416,\"uptime\":1818933.85,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22412800,\"nice\":14090,\"sys\":2966090,\"idle\":1789113600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22445550,\"nice\":13890,\"sys\":2972950,\"idle\":1788799770,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30020,\"num\":3,\"sum\":60000}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:40:05.377643+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741999205377, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880188416,\"uptime\":1818933.85,\"totalMem\":4018159616,\"loadavg\":[0,0.05,0.12],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22412800,\"nice\":14090,\"sys\":2966090,\"idle\":1789113600,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22445550,\"nice\":13890,\"sys\":2972950,\"idle\":1788799770,\"irq\":0}}],\"eventLoopStats\":{\"min\":24,\"max\":30020,\"num\":3,\"sum\":60000}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:40:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741999205377,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741999205377,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:40:05.377705+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741999205377,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9fa88092-d52e-4c3a-8c5f-2d604182b0d5", "x-request-start": "1741999205803" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741999205377, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:40:05.377705+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741999205377, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:42:05', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741999325425,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880393216,\"uptime\":1819053.9,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22413900,\"nice\":14090,\"sys\":2966200,\"idle\":1789232220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22446280,\"nice\":13890,\"sys\":2973110,\"idle\":1788918560,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30030,\"num\":3,\"sum\":60018}}}"}' escaped msg: '{"level":20,"time":1741999325425,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880393216,\"uptime\":1819053.9,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22413900,\"nice\":14090,\"sys\":2966200,\"idle\":1789232220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22446280,\"nice\":13890,\"sys\":2973110,\"idle\":1788918560,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30030,\"num\":3,\"sum\":60018}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:42:05.425589+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741999325425,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880393216,\"uptime\":1819053.9,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22413900,\"nice\":14090,\"sys\":2966200,\"idle\":1789232220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22446280,\"nice\":13890,\"sys\":2973110,\"idle\":1788918560,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30030,\"num\":3,\"sum\":60018}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1c387eb4-9120-43ee-86e1-e93b37b6604e", "x-request-start": "1741999325848" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741999325425, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880393216,\"uptime\":1819053.9,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22413900,\"nice\":14090,\"sys\":2966200,\"idle\":1789232220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22446280,\"nice\":13890,\"sys\":2973110,\"idle\":1788918560,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30030,\"num\":3,\"sum\":60018}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:42:05.425589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741999325425, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2880393216,\"uptime\":1819053.9,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.09],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22413900,\"nice\":14090,\"sys\":2966200,\"idle\":1789232220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22446280,\"nice\":13890,\"sys\":2973110,\"idle\":1788918560,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30030,\"num\":3,\"sum\":60018}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:42:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741999325425,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741999325425,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:42:05.425666+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741999325425,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1c387eb4-9120-43ee-86e1-e93b37b6604e", "x-request-start": "1741999325848" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741999325425, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:42:05.425666+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741999325425, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:46:05', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741999565517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886500352,\"uptime\":1819293.99,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0.08],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22416110,\"nice\":14090,\"sys\":2966470,\"idle\":1789469550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22448290,\"nice\":13890,\"sys\":2973290,\"idle\":1789155880,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30029,\"num\":3,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1741999565517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886500352,\"uptime\":1819293.99,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0.08],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22416110,\"nice\":14090,\"sys\":2966470,\"idle\":1789469550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22448290,\"nice\":13890,\"sys\":2973290,\"idle\":1789155880,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30029,\"num\":3,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:46:05.517586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741999565517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886500352,\"uptime\":1819293.99,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0.08],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22416110,\"nice\":14090,\"sys\":2966470,\"idle\":1789469550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22448290,\"nice\":13890,\"sys\":2973290,\"idle\":1789155880,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30029,\"num\":3,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b34a373f-b951-448a-92dc-e7a51a3200e2", "x-request-start": "1741999565941" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741999565517, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886500352,\"uptime\":1819293.99,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0.08],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22416110,\"nice\":14090,\"sys\":2966470,\"idle\":1789469550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22448290,\"nice\":13890,\"sys\":2973290,\"idle\":1789155880,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30029,\"num\":3,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:46:05.517586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741999565517, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886500352,\"uptime\":1819293.99,\"totalMem\":4018159616,\"loadavg\":[0.01,0.03,0.08],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22416110,\"nice\":14090,\"sys\":2966470,\"idle\":1789469550,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22448290,\"nice\":13890,\"sys\":2973290,\"idle\":1789155880,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30029,\"num\":3,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:46:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741999565517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741999565517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:46:05.517653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741999565517,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b34a373f-b951-448a-92dc-e7a51a3200e2", "x-request-start": "1741999565941" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741999565517, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:46:05.517653+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741999565517, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:47:16', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741999636352,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1741999636352,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:47:16.353066+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741999636352,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "793ba18e-9f60-4312-87ab-c90a3f861b4f", "x-request-start": "1741999636779" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741999636352, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:47:16.353066+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741999636352, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:47:16', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741999636354,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1741999636354,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:47:16.354535+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741999636354,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "793ba18e-9f60-4312-87ab-c90a3f861b4f", "x-request-start": "1741999636779" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741999636354, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:47:16.354535+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741999636354, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:48:05', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741999685565,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885410816,\"uptime\":1819414.04,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22417080,\"nice\":14090,\"sys\":2966580,\"idle\":1789588200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22449280,\"nice\":13890,\"sys\":2973440,\"idle\":1789274520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29994,\"num\":13,\"sum\":60024}}}"}' escaped msg: '{"level":20,"time":1741999685565,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885410816,\"uptime\":1819414.04,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22417080,\"nice\":14090,\"sys\":2966580,\"idle\":1789588200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22449280,\"nice\":13890,\"sys\":2973440,\"idle\":1789274520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29994,\"num\":13,\"sum\":60024}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:48:05.565618+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741999685565,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885410816,\"uptime\":1819414.04,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22417080,\"nice\":14090,\"sys\":2966580,\"idle\":1789588200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22449280,\"nice\":13890,\"sys\":2973440,\"idle\":1789274520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29994,\"num\":13,\"sum\":60024}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "24a652de-8cc0-4991-a302-87ec455b5d7b", "x-request-start": "1741999685994" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741999685565, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885410816,\"uptime\":1819414.04,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22417080,\"nice\":14090,\"sys\":2966580,\"idle\":1789588200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22449280,\"nice\":13890,\"sys\":2973440,\"idle\":1789274520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29994,\"num\":13,\"sum\":60024}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:48:05.565618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741999685565, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885410816,\"uptime\":1819414.04,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0.07],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22417080,\"nice\":14090,\"sys\":2966580,\"idle\":1789588200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22449280,\"nice\":13890,\"sys\":2973440,\"idle\":1789274520,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29994,\"num\":13,\"sum\":60024}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:48:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741999685565,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741999685565,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:48:05.565694+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741999685565,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "24a652de-8cc0-4991-a302-87ec455b5d7b", "x-request-start": "1741999685994" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741999685565, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:48:05.565694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741999685565, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:50:05', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1741999805625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885287936,\"uptime\":1819534.1,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22418240,\"nice\":14090,\"sys\":2966680,\"idle\":1789706770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450130,\"nice\":13890,\"sys\":2973580,\"idle\":1789393210,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30010,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1741999805625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885287936,\"uptime\":1819534.1,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22418240,\"nice\":14090,\"sys\":2966680,\"idle\":1789706770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450130,\"nice\":13890,\"sys\":2973580,\"idle\":1789393210,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30010,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:50:05.625571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1741999805625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885287936,\"uptime\":1819534.1,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22418240,\"nice\":14090,\"sys\":2966680,\"idle\":1789706770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450130,\"nice\":13890,\"sys\":2973580,\"idle\":1789393210,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30010,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e389d44e-5e04-48fd-b3af-49e1b5d87a25", "x-request-start": "1741999806053" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1741999805625, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885287936,\"uptime\":1819534.1,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22418240,\"nice\":14090,\"sys\":2966680,\"idle\":1789706770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450130,\"nice\":13890,\"sys\":2973580,\"idle\":1789393210,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30010,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:50:05.625571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1741999805625, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885287936,\"uptime\":1819534.1,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0.06],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22418240,\"nice\":14090,\"sys\":2966680,\"idle\":1789706770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450130,\"nice\":13890,\"sys\":2973580,\"idle\":1789393210,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30010,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 00:50:05', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1741999805625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1741999805625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T00:50:05.625690+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1741999805625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e389d44e-5e04-48fd-b3af-49e1b5d87a25", "x-request-start": "1741999806053" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1741999805625, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T00:50:05.625690+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1741999805625, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:02:19', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742000539521,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742000539521,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:02:19.521923+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742000539521,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9cfd2c3c-56f7-4ed6-9524-ae3ae68b3ae9", "x-request-start": "1742000539943" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742000539521, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:02:19.521923+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742000539521, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:02:19', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742000539523,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742000539523,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:02:19.523426+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742000539523,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9cfd2c3c-56f7-4ed6-9524-ae3ae68b3ae9", "x-request-start": "1742000539943" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742000539523, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:02:19.523426+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742000539523, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:07:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742000826037,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896633856,\"uptime\":1820554.51,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22426920,\"nice\":14090,\"sys\":2967930,\"idle\":1790715120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22458680,\"nice\":13890,\"sys\":2974810,\"idle\":1790401040,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30015,\"num\":3,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1742000826037,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896633856,\"uptime\":1820554.51,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22426920,\"nice\":14090,\"sys\":2967930,\"idle\":1790715120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22458680,\"nice\":13890,\"sys\":2974810,\"idle\":1790401040,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30015,\"num\":3,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:07:06.037637+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742000826037,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896633856,\"uptime\":1820554.51,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22426920,\"nice\":14090,\"sys\":2967930,\"idle\":1790715120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22458680,\"nice\":13890,\"sys\":2974810,\"idle\":1790401040,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30015,\"num\":3,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "72a03f2d-305f-45bb-9d22-ef46060bdca4", "x-request-start": "1742000826466" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742000826037, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896633856,\"uptime\":1820554.51,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22426920,\"nice\":14090,\"sys\":2967930,\"idle\":1790715120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22458680,\"nice\":13890,\"sys\":2974810,\"idle\":1790401040,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30015,\"num\":3,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:07:06.037637+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742000826037, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896633856,\"uptime\":1820554.51,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22426920,\"nice\":14090,\"sys\":2967930,\"idle\":1790715120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22458680,\"nice\":13890,\"sys\":2974810,\"idle\":1790401040,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30015,\"num\":3,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:07:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742000826037,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742000826037,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:07:06.037710+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742000826037,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "72a03f2d-305f-45bb-9d22-ef46060bdca4", "x-request-start": "1742000826466" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742000826037, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:07:06.037710+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742000826037, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:09:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742000946065,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896429056,\"uptime\":1820674.54,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22427570,\"nice\":14090,\"sys\":2968090,\"idle\":1790833770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459610,\"nice\":13890,\"sys\":2974930,\"idle\":1790519560,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30027,\"num\":3,\"sum\":60015}}}"}' escaped msg: '{"level":20,"time":1742000946065,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896429056,\"uptime\":1820674.54,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22427570,\"nice\":14090,\"sys\":2968090,\"idle\":1790833770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459610,\"nice\":13890,\"sys\":2974930,\"idle\":1790519560,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30027,\"num\":3,\"sum\":60015}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:09:06.065617+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742000946065,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896429056,\"uptime\":1820674.54,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22427570,\"nice\":14090,\"sys\":2968090,\"idle\":1790833770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459610,\"nice\":13890,\"sys\":2974930,\"idle\":1790519560,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30027,\"num\":3,\"sum\":60015}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d953842a-5cee-4fbe-b322-3399f1039ed7", "x-request-start": "1742000946479" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742000946065, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896429056,\"uptime\":1820674.54,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22427570,\"nice\":14090,\"sys\":2968090,\"idle\":1790833770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459610,\"nice\":13890,\"sys\":2974930,\"idle\":1790519560,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30027,\"num\":3,\"sum\":60015}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:09:06.065617+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742000946065, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2896429056,\"uptime\":1820674.54,\"totalMem\":4018159616,\"loadavg\":[0.03,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22427570,\"nice\":14090,\"sys\":2968090,\"idle\":1790833770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459610,\"nice\":13890,\"sys\":2974930,\"idle\":1790519560,\"irq\":0}}],\"eventLoopStats\":{\"min\":16,\"max\":30027,\"num\":3,\"sum\":60015}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:09:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742000946065,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742000946065,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:09:06.065679+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742000946065,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d953842a-5cee-4fbe-b322-3399f1039ed7", "x-request-start": "1742000946479" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742000946065, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:09:06.065679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742000946065, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:12:21', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742001141572,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742001141572,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:12:21.572320+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742001141572,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a23a4361-62a4-44d3-ae35-4550fa1d9abd", "x-request-start": "1742001141998" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742001141572, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:12:21.572320+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742001141572, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:12:21', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742001141573,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742001141573,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:12:21.573803+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742001141573,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a23a4361-62a4-44d3-ae35-4550fa1d9abd", "x-request-start": "1742001141998" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742001141573, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:12:21.573803+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742001141573, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:15:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742001306185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895036416,\"uptime\":1821034.66,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22430340,\"nice\":14090,\"sys\":2968500,\"idle\":1791189790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22462770,\"nice\":13890,\"sys\":2975290,\"idle\":1790875310,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30024,\"num\":3,\"sum\":60008}}}"}' escaped msg: '{"level":20,"time":1742001306185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895036416,\"uptime\":1821034.66,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22430340,\"nice\":14090,\"sys\":2968500,\"idle\":1791189790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22462770,\"nice\":13890,\"sys\":2975290,\"idle\":1790875310,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30024,\"num\":3,\"sum\":60008}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:15:06.185597+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742001306185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895036416,\"uptime\":1821034.66,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22430340,\"nice\":14090,\"sys\":2968500,\"idle\":1791189790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22462770,\"nice\":13890,\"sys\":2975290,\"idle\":1790875310,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30024,\"num\":3,\"sum\":60008}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1ad70cd4-f31f-4ebb-b5fe-299f28e873d0", "x-request-start": "1742001306622" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742001306185, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895036416,\"uptime\":1821034.66,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22430340,\"nice\":14090,\"sys\":2968500,\"idle\":1791189790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22462770,\"nice\":13890,\"sys\":2975290,\"idle\":1790875310,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30024,\"num\":3,\"sum\":60008}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:15:06.185597+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742001306185, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895036416,\"uptime\":1821034.66,\"totalMem\":4018159616,\"loadavg\":[0.07,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22430340,\"nice\":14090,\"sys\":2968500,\"idle\":1791189790,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22462770,\"nice\":13890,\"sys\":2975290,\"idle\":1790875310,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30024,\"num\":3,\"sum\":60008}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:15:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742001306185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742001306185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:15:06.185658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742001306185,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1ad70cd4-f31f-4ebb-b5fe-299f28e873d0", "x-request-start": "1742001306622" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742001306185, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:15:06.185658+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742001306185, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:16:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742001366193,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895212544,\"uptime\":1821094.67,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22430750,\"nice\":14090,\"sys\":2968580,\"idle\":1791249080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22463260,\"nice\":13890,\"sys\":2975350,\"idle\":1790934570,\"irq\":0}}],\"eventLoopStats\":{\"min\":33,\"max\":30029,\"num\":3,\"sum\":60004}}}"}' escaped msg: '{"level":20,"time":1742001366193,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895212544,\"uptime\":1821094.67,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22430750,\"nice\":14090,\"sys\":2968580,\"idle\":1791249080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22463260,\"nice\":13890,\"sys\":2975350,\"idle\":1790934570,\"irq\":0}}],\"eventLoopStats\":{\"min\":33,\"max\":30029,\"num\":3,\"sum\":60004}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:16:06.193609+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742001366193,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895212544,\"uptime\":1821094.67,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22430750,\"nice\":14090,\"sys\":2968580,\"idle\":1791249080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22463260,\"nice\":13890,\"sys\":2975350,\"idle\":1790934570,\"irq\":0}}],\"eventLoopStats\":{\"min\":33,\"max\":30029,\"num\":3,\"sum\":60004}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6a03bbc1-7622-4710-b1d4-1a12d49d0cd7", "x-request-start": "1742001366629" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742001366193, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895212544,\"uptime\":1821094.67,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22430750,\"nice\":14090,\"sys\":2968580,\"idle\":1791249080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22463260,\"nice\":13890,\"sys\":2975350,\"idle\":1790934570,\"irq\":0}}],\"eventLoopStats\":{\"min\":33,\"max\":30029,\"num\":3,\"sum\":60004}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:16:06.193609+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742001366193, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895212544,\"uptime\":1821094.67,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22430750,\"nice\":14090,\"sys\":2968580,\"idle\":1791249080,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22463260,\"nice\":13890,\"sys\":2975350,\"idle\":1790934570,\"irq\":0}}],\"eventLoopStats\":{\"min\":33,\"max\":30029,\"num\":3,\"sum\":60004}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:16:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742001366193,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742001366193,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:16:06.193667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742001366193,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6a03bbc1-7622-4710-b1d4-1a12d49d0cd7", "x-request-start": "1742001366629" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742001366193, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:16:06.193667+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742001366193, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:17:22', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742001442597,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742001442597,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:17:22.597943+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742001442597,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fb5c4e55-7ad5-4c5d-9a84-f0481d2a9244", "x-request-start": "1742001443020" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742001442597, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:17:22.597943+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742001442597, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:17:22', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742001442599,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742001442599,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:17:22.599393+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742001442599,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "fb5c4e55-7ad5-4c5d-9a84-f0481d2a9244", "x-request-start": "1742001443020" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742001442599, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:17:22.599393+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742001442599, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:18:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742001486241,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895024128,\"uptime\":1821214.72,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22432040,\"nice\":14090,\"sys\":2968710,\"idle\":1791367620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22464180,\"nice\":13890,\"sys\":2975460,\"idle\":1791053230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29947,\"num\":14,\"sum\":60022}}}"}' escaped msg: '{"level":20,"time":1742001486241,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895024128,\"uptime\":1821214.72,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22432040,\"nice\":14090,\"sys\":2968710,\"idle\":1791367620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22464180,\"nice\":13890,\"sys\":2975460,\"idle\":1791053230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29947,\"num\":14,\"sum\":60022}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:18:06.241593+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742001486241,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895024128,\"uptime\":1821214.72,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22432040,\"nice\":14090,\"sys\":2968710,\"idle\":1791367620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22464180,\"nice\":13890,\"sys\":2975460,\"idle\":1791053230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29947,\"num\":14,\"sum\":60022}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "68d1cb31-00fb-4d78-b592-0cdff91b5248", "x-request-start": "1742001486669" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742001486241, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895024128,\"uptime\":1821214.72,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22432040,\"nice\":14090,\"sys\":2968710,\"idle\":1791367620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22464180,\"nice\":13890,\"sys\":2975460,\"idle\":1791053230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29947,\"num\":14,\"sum\":60022}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:18:06.241593+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742001486241, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895024128,\"uptime\":1821214.72,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22432040,\"nice\":14090,\"sys\":2968710,\"idle\":1791367620,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22464180,\"nice\":13890,\"sys\":2975460,\"idle\":1791053230,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29947,\"num\":14,\"sum\":60022}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:18:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742001486241,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742001486241,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:18:06.241648+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742001486241,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "68d1cb31-00fb-4d78-b592-0cdff91b5248", "x-request-start": "1742001486669" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742001486241, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:18:06.241648+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742001486241, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:19:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742001546269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895118336,\"uptime\":1821274.74,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22432650,\"nice\":14090,\"sys\":2968750,\"idle\":1791426850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22464680,\"nice\":13890,\"sys\":2975550,\"idle\":1791112640,\"irq\":0}}],\"eventLoopStats\":{\"min\":52,\"max\":30013,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1742001546269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895118336,\"uptime\":1821274.74,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22432650,\"nice\":14090,\"sys\":2968750,\"idle\":1791426850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22464680,\"nice\":13890,\"sys\":2975550,\"idle\":1791112640,\"irq\":0}}],\"eventLoopStats\":{\"min\":52,\"max\":30013,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:19:06.269567+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742001546269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895118336,\"uptime\":1821274.74,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22432650,\"nice\":14090,\"sys\":2968750,\"idle\":1791426850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22464680,\"nice\":13890,\"sys\":2975550,\"idle\":1791112640,\"irq\":0}}],\"eventLoopStats\":{\"min\":52,\"max\":30013,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c283cc4e-463d-45d6-a3b0-480ebd920355", "x-request-start": "1742001546691" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742001546269, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895118336,\"uptime\":1821274.74,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22432650,\"nice\":14090,\"sys\":2968750,\"idle\":1791426850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22464680,\"nice\":13890,\"sys\":2975550,\"idle\":1791112640,\"irq\":0}}],\"eventLoopStats\":{\"min\":52,\"max\":30013,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:19:06.269567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742001546269, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895118336,\"uptime\":1821274.74,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22432650,\"nice\":14090,\"sys\":2968750,\"idle\":1791426850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22464680,\"nice\":13890,\"sys\":2975550,\"idle\":1791112640,\"irq\":0}}],\"eventLoopStats\":{\"min\":52,\"max\":30013,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:19:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742001546269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742001546269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:19:06.269693+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742001546269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c283cc4e-463d-45d6-a3b0-480ebd920355", "x-request-start": "1742001546691" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742001546269, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:19:06.269693+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742001546269, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:20:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742001606269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895147008,\"uptime\":1821334.75,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22433150,\"nice\":14090,\"sys\":2968820,\"idle\":1791486120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465200,\"nice\":13890,\"sys\":2975610,\"idle\":1791171940,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":30004,\"num\":9,\"sum\":59999}}}"}' escaped msg: '{"level":20,"time":1742001606269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895147008,\"uptime\":1821334.75,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22433150,\"nice\":14090,\"sys\":2968820,\"idle\":1791486120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465200,\"nice\":13890,\"sys\":2975610,\"idle\":1791171940,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":30004,\"num\":9,\"sum\":59999}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:20:06.269574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742001606269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895147008,\"uptime\":1821334.75,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22433150,\"nice\":14090,\"sys\":2968820,\"idle\":1791486120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465200,\"nice\":13890,\"sys\":2975610,\"idle\":1791171940,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":30004,\"num\":9,\"sum\":59999}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5b5f9f90-a848-4d14-819b-eaf1a538e6ec", "x-request-start": "1742001606683" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742001606269, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895147008,\"uptime\":1821334.75,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22433150,\"nice\":14090,\"sys\":2968820,\"idle\":1791486120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465200,\"nice\":13890,\"sys\":2975610,\"idle\":1791171940,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":30004,\"num\":9,\"sum\":59999}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:20:06.269574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742001606269, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895147008,\"uptime\":1821334.75,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22433150,\"nice\":14090,\"sys\":2968820,\"idle\":1791486120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465200,\"nice\":13890,\"sys\":2975610,\"idle\":1791171940,\"irq\":0}}],\"eventLoopStats\":{\"min\":1,\"max\":30004,\"num\":9,\"sum\":59999}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:20:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742001606269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742001606269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:20:06.269660+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742001606269,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5b5f9f90-a848-4d14-819b-eaf1a538e6ec", "x-request-start": "1742001606683" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742001606269, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:20:06.269660+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742001606269, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:28:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742002086449,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889785344,\"uptime\":1821814.92,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437040,\"nice\":14090,\"sys\":2969450,\"idle\":1791960120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22468990,\"nice\":13890,\"sys\":2976120,\"idle\":1791645930,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30030,\"num\":3,\"sum\":60020}}}"}' escaped msg: '{"level":20,"time":1742002086449,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889785344,\"uptime\":1821814.92,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437040,\"nice\":14090,\"sys\":2969450,\"idle\":1791960120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22468990,\"nice\":13890,\"sys\":2976120,\"idle\":1791645930,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30030,\"num\":3,\"sum\":60020}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:28:06.449619+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742002086449,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889785344,\"uptime\":1821814.92,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437040,\"nice\":14090,\"sys\":2969450,\"idle\":1791960120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22468990,\"nice\":13890,\"sys\":2976120,\"idle\":1791645930,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30030,\"num\":3,\"sum\":60020}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b73b38af-5d28-44a2-87c5-c4f327390e1d", "x-request-start": "1742002086877" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742002086449, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889785344,\"uptime\":1821814.92,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437040,\"nice\":14090,\"sys\":2969450,\"idle\":1791960120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22468990,\"nice\":13890,\"sys\":2976120,\"idle\":1791645930,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30030,\"num\":3,\"sum\":60020}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:28:06.449619+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742002086449, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889785344,\"uptime\":1821814.92,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437040,\"nice\":14090,\"sys\":2969450,\"idle\":1791960120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22468990,\"nice\":13890,\"sys\":2976120,\"idle\":1791645930,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30030,\"num\":3,\"sum\":60020}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:28:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742002086449,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742002086449,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:28:06.449676+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742002086449,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b73b38af-5d28-44a2-87c5-c4f327390e1d", "x-request-start": "1742002086877" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742002086449, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:28:06.449676+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742002086449, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:29:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742002146477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890084352,\"uptime\":1821874.95,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437430,\"nice\":14090,\"sys\":2969500,\"idle\":1792019520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22469570,\"nice\":13890,\"sys\":2976170,\"idle\":1791705150,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30030,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1742002146477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890084352,\"uptime\":1821874.95,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437430,\"nice\":14090,\"sys\":2969500,\"idle\":1792019520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22469570,\"nice\":13890,\"sys\":2976170,\"idle\":1791705150,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30030,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:29:06.477783+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742002146477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890084352,\"uptime\":1821874.95,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437430,\"nice\":14090,\"sys\":2969500,\"idle\":1792019520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22469570,\"nice\":13890,\"sys\":2976170,\"idle\":1791705150,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30030,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "45745e2b-8f02-492f-8b84-8ca51f9b9245", "x-request-start": "1742002146893" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742002146477, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890084352,\"uptime\":1821874.95,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437430,\"nice\":14090,\"sys\":2969500,\"idle\":1792019520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22469570,\"nice\":13890,\"sys\":2976170,\"idle\":1791705150,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30030,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:29:06.477783+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742002146477, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890084352,\"uptime\":1821874.95,\"totalMem\":4018159616,\"loadavg\":[0.03,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22437430,\"nice\":14090,\"sys\":2969500,\"idle\":1792019520,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22469570,\"nice\":13890,\"sys\":2976170,\"idle\":1791705150,\"irq\":0}}],\"eventLoopStats\":{\"min\":48,\"max\":30030,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:29:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742002146477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742002146477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:29:06.477789+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742002146477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "45745e2b-8f02-492f-8b84-8ca51f9b9245", "x-request-start": "1742002146893" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742002146477, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:29:06.477789+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742002146477, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:32:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742002326525,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890272768,\"uptime\":1822055,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22438960,\"nice\":14090,\"sys\":2969750,\"idle\":1792197560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22471080,\"nice\":13890,\"sys\":2976400,\"idle\":1791883140,\"irq\":0}}],\"eventLoopStats\":{\"min\":57,\"max\":30009,\"num\":3,\"sum\":60014}}}"}' escaped msg: '{"level":20,"time":1742002326525,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890272768,\"uptime\":1822055,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22438960,\"nice\":14090,\"sys\":2969750,\"idle\":1792197560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22471080,\"nice\":13890,\"sys\":2976400,\"idle\":1791883140,\"irq\":0}}],\"eventLoopStats\":{\"min\":57,\"max\":30009,\"num\":3,\"sum\":60014}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:32:06.525565+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742002326525,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890272768,\"uptime\":1822055,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22438960,\"nice\":14090,\"sys\":2969750,\"idle\":1792197560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22471080,\"nice\":13890,\"sys\":2976400,\"idle\":1791883140,\"irq\":0}}],\"eventLoopStats\":{\"min\":57,\"max\":30009,\"num\":3,\"sum\":60014}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c0f8f32b-26cd-49f5-b91f-1751a4a74e0c", "x-request-start": "1742002326962" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742002326525, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890272768,\"uptime\":1822055,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22438960,\"nice\":14090,\"sys\":2969750,\"idle\":1792197560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22471080,\"nice\":13890,\"sys\":2976400,\"idle\":1791883140,\"irq\":0}}],\"eventLoopStats\":{\"min\":57,\"max\":30009,\"num\":3,\"sum\":60014}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:32:06.525565+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742002326525, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890272768,\"uptime\":1822055,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22438960,\"nice\":14090,\"sys\":2969750,\"idle\":1792197560,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22471080,\"nice\":13890,\"sys\":2976400,\"idle\":1791883140,\"irq\":0}}],\"eventLoopStats\":{\"min\":57,\"max\":30009,\"num\":3,\"sum\":60014}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:32:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742002326525,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742002326525,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:32:06.525618+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742002326525,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c0f8f32b-26cd-49f5-b91f-1751a4a74e0c", "x-request-start": "1742002326962" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742002326525, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:32:06.525618+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742002326525, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:35:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742002506561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888876032,\"uptime\":1822235.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22440410,\"nice\":14090,\"sys\":2969980,\"idle\":1792375650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472530,\"nice\":13890,\"sys\":2976610,\"idle\":1792061100,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30021,\"num\":3,\"sum\":60004}}}"}' escaped msg: '{"level":20,"time":1742002506561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888876032,\"uptime\":1822235.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22440410,\"nice\":14090,\"sys\":2969980,\"idle\":1792375650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472530,\"nice\":13890,\"sys\":2976610,\"idle\":1792061100,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30021,\"num\":3,\"sum\":60004}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:35:06.561592+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742002506561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888876032,\"uptime\":1822235.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22440410,\"nice\":14090,\"sys\":2969980,\"idle\":1792375650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472530,\"nice\":13890,\"sys\":2976610,\"idle\":1792061100,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30021,\"num\":3,\"sum\":60004}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e84832ed-086c-49b3-8a1b-226ece9811db", "x-request-start": "1742002506987" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742002506561, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888876032,\"uptime\":1822235.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22440410,\"nice\":14090,\"sys\":2969980,\"idle\":1792375650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472530,\"nice\":13890,\"sys\":2976610,\"idle\":1792061100,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30021,\"num\":3,\"sum\":60004}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:35:06.561592+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742002506561, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2888876032,\"uptime\":1822235.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22440410,\"nice\":14090,\"sys\":2969980,\"idle\":1792375650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472530,\"nice\":13890,\"sys\":2976610,\"idle\":1792061100,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30021,\"num\":3,\"sum\":60004}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:35:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742002506561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742002506561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:35:06.561718+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742002506561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e84832ed-086c-49b3-8a1b-226ece9811db", "x-request-start": "1742002506987" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742002506561, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:35:06.561718+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742002506561, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:36:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742002566561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889752576,\"uptime\":1822295.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22440840,\"nice\":14090,\"sys\":2970040,\"idle\":1792434920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472880,\"nice\":13890,\"sys\":2976720,\"idle\":1792120330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29891,\"num\":13,\"sum\":59996}}}"}' escaped msg: '{"level":20,"time":1742002566561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889752576,\"uptime\":1822295.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22440840,\"nice\":14090,\"sys\":2970040,\"idle\":1792434920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472880,\"nice\":13890,\"sys\":2976720,\"idle\":1792120330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29891,\"num\":13,\"sum\":59996}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:36:06.561567+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742002566561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889752576,\"uptime\":1822295.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22440840,\"nice\":14090,\"sys\":2970040,\"idle\":1792434920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472880,\"nice\":13890,\"sys\":2976720,\"idle\":1792120330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29891,\"num\":13,\"sum\":59996}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b945316d-c178-4368-9a81-7f36c0b9de91", "x-request-start": "1742002566985" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742002566561, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889752576,\"uptime\":1822295.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22440840,\"nice\":14090,\"sys\":2970040,\"idle\":1792434920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472880,\"nice\":13890,\"sys\":2976720,\"idle\":1792120330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29891,\"num\":13,\"sum\":59996}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:36:06.561567+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742002566561, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889752576,\"uptime\":1822295.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22440840,\"nice\":14090,\"sys\":2970040,\"idle\":1792434920,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472880,\"nice\":13890,\"sys\":2976720,\"idle\":1792120330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29891,\"num\":13,\"sum\":59996}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:36:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742002566561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742002566561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:36:06.561714+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742002566561,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b945316d-c178-4368-9a81-7f36c0b9de91", "x-request-start": "1742002566985" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742002566561, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:36:06.561714+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742002566561, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:37:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742002626569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889891840,\"uptime\":1822355.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22441540,\"nice\":14090,\"sys\":2970100,\"idle\":1792494150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22473320,\"nice\":13890,\"sys\":2976810,\"idle\":1792179660,\"irq\":0}}],\"eventLoopStats\":{\"min\":108,\"max\":30026,\"num\":3,\"sum\":60007}}}"}' escaped msg: '{"level":20,"time":1742002626569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889891840,\"uptime\":1822355.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22441540,\"nice\":14090,\"sys\":2970100,\"idle\":1792494150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22473320,\"nice\":13890,\"sys\":2976810,\"idle\":1792179660,\"irq\":0}}],\"eventLoopStats\":{\"min\":108,\"max\":30026,\"num\":3,\"sum\":60007}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:37:06.569587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742002626569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889891840,\"uptime\":1822355.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22441540,\"nice\":14090,\"sys\":2970100,\"idle\":1792494150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22473320,\"nice\":13890,\"sys\":2976810,\"idle\":1792179660,\"irq\":0}}],\"eventLoopStats\":{\"min\":108,\"max\":30026,\"num\":3,\"sum\":60007}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8b929542-c5f1-46c2-ad04-b54a9e8e91a3", "x-request-start": "1742002626994" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742002626569, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889891840,\"uptime\":1822355.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22441540,\"nice\":14090,\"sys\":2970100,\"idle\":1792494150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22473320,\"nice\":13890,\"sys\":2976810,\"idle\":1792179660,\"irq\":0}}],\"eventLoopStats\":{\"min\":108,\"max\":30026,\"num\":3,\"sum\":60007}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:37:06.569587+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742002626569, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889891840,\"uptime\":1822355.04,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22441540,\"nice\":14090,\"sys\":2970100,\"idle\":1792494150,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22473320,\"nice\":13890,\"sys\":2976810,\"idle\":1792179660,\"irq\":0}}],\"eventLoopStats\":{\"min\":108,\"max\":30026,\"num\":3,\"sum\":60007}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:37:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742002626569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742002626569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:37:06.569647+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742002626569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8b929542-c5f1-46c2-ad04-b54a9e8e91a3", "x-request-start": "1742002626994" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742002626569, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:37:06.569647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742002626569, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:38:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742002686593,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889900032,\"uptime\":1822415.07,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22442180,\"nice\":14090,\"sys\":2970170,\"idle\":1792553530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474030,\"nice\":13890,\"sys\":2976890,\"idle\":1792238940,\"irq\":0}}],\"eventLoopStats\":{\"min\":126,\"max\":30006,\"num\":3,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1742002686593,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889900032,\"uptime\":1822415.07,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22442180,\"nice\":14090,\"sys\":2970170,\"idle\":1792553530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474030,\"nice\":13890,\"sys\":2976890,\"idle\":1792238940,\"irq\":0}}],\"eventLoopStats\":{\"min\":126,\"max\":30006,\"num\":3,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:38:06.593571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742002686593,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889900032,\"uptime\":1822415.07,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22442180,\"nice\":14090,\"sys\":2970170,\"idle\":1792553530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474030,\"nice\":13890,\"sys\":2976890,\"idle\":1792238940,\"irq\":0}}],\"eventLoopStats\":{\"min\":126,\"max\":30006,\"num\":3,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7f1677f3-46da-4f6f-8f8f-6d6f692ca81b", "x-request-start": "1742002687028" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742002686593, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889900032,\"uptime\":1822415.07,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22442180,\"nice\":14090,\"sys\":2970170,\"idle\":1792553530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474030,\"nice\":13890,\"sys\":2976890,\"idle\":1792238940,\"irq\":0}}],\"eventLoopStats\":{\"min\":126,\"max\":30006,\"num\":3,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:38:06.593571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742002686593, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889900032,\"uptime\":1822415.07,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22442180,\"nice\":14090,\"sys\":2970170,\"idle\":1792553530,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474030,\"nice\":13890,\"sys\":2976890,\"idle\":1792238940,\"irq\":0}}],\"eventLoopStats\":{\"min\":126,\"max\":30006,\"num\":3,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:38:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742002686593,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742002686593,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:38:06.593703+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742002686593,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7f1677f3-46da-4f6f-8f8f-6d6f692ca81b", "x-request-start": "1742002687028" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742002686593, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:38:06.593703+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742002686593, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:39:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742002746621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889908224,\"uptime\":1822475.1,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22442630,\"nice\":14090,\"sys\":2970220,\"idle\":1792612860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474730,\"nice\":13890,\"sys\":2976970,\"idle\":1792298300,\"irq\":0}}],\"eventLoopStats\":{\"min\":106,\"max\":30030,\"num\":3,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1742002746621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889908224,\"uptime\":1822475.1,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22442630,\"nice\":14090,\"sys\":2970220,\"idle\":1792612860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474730,\"nice\":13890,\"sys\":2976970,\"idle\":1792298300,\"irq\":0}}],\"eventLoopStats\":{\"min\":106,\"max\":30030,\"num\":3,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:39:06.621569+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742002746621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889908224,\"uptime\":1822475.1,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22442630,\"nice\":14090,\"sys\":2970220,\"idle\":1792612860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474730,\"nice\":13890,\"sys\":2976970,\"idle\":1792298300,\"irq\":0}}],\"eventLoopStats\":{\"min\":106,\"max\":30030,\"num\":3,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3b615438-a026-4d21-8dd1-7e9553dabd6c", "x-request-start": "1742002747049" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742002746621, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889908224,\"uptime\":1822475.1,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22442630,\"nice\":14090,\"sys\":2970220,\"idle\":1792612860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474730,\"nice\":13890,\"sys\":2976970,\"idle\":1792298300,\"irq\":0}}],\"eventLoopStats\":{\"min\":106,\"max\":30030,\"num\":3,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:39:06.621569+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742002746621, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889908224,\"uptime\":1822475.1,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22442630,\"nice\":14090,\"sys\":2970220,\"idle\":1792612860,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22474730,\"nice\":13890,\"sys\":2976970,\"idle\":1792298300,\"irq\":0}}],\"eventLoopStats\":{\"min\":106,\"max\":30030,\"num\":3,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:39:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742002746621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742002746621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:39:06.621673+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742002746621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3b615438-a026-4d21-8dd1-7e9553dabd6c", "x-request-start": "1742002747049" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742002746621, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:39:06.621673+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742002746621, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:46:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742003166781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894381056,\"uptime\":1822895.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22446190,\"nice\":14090,\"sys\":2970670,\"idle\":1793028090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22478340,\"nice\":13890,\"sys\":2977440,\"idle\":1792713540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29934,\"num\":13,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1742003166781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894381056,\"uptime\":1822895.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22446190,\"nice\":14090,\"sys\":2970670,\"idle\":1793028090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22478340,\"nice\":13890,\"sys\":2977440,\"idle\":1792713540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29934,\"num\":13,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:46:06.781574+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742003166781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894381056,\"uptime\":1822895.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22446190,\"nice\":14090,\"sys\":2970670,\"idle\":1793028090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22478340,\"nice\":13890,\"sys\":2977440,\"idle\":1792713540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29934,\"num\":13,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "66da9d25-4f8e-49fe-b5a9-bc0cd38e1ef6", "x-request-start": "1742003167220" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742003166781, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894381056,\"uptime\":1822895.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22446190,\"nice\":14090,\"sys\":2970670,\"idle\":1793028090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22478340,\"nice\":13890,\"sys\":2977440,\"idle\":1792713540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29934,\"num\":13,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:46:06.781574+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742003166781, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894381056,\"uptime\":1822895.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22446190,\"nice\":14090,\"sys\":2970670,\"idle\":1793028090,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22478340,\"nice\":13890,\"sys\":2977440,\"idle\":1792713540,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29934,\"num\":13,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:46:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742003166781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742003166781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:46:06.781781+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742003166781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "66da9d25-4f8e-49fe-b5a9-bc0cd38e1ef6", "x-request-start": "1742003167220" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742003166781, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:46:06.781781+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742003166781, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:50:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742003410432,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742003410432,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:50:10.432563+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742003410432,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2bb20be6-5109-4d87-baff-78f97190b6cb", "x-request-start": "1742003410841" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742003410432, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:50:10.432563+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742003410432, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:50:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742003410434,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742003410434,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:50:10.434090+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742003410434,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "2bb20be6-5109-4d87-baff-78f97190b6cb", "x-request-start": "1742003410841" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742003410434, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:50:10.434090+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742003410434, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:54:06', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742003646973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874904576,\"uptime\":1823375.45,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450160,\"nice\":14090,\"sys\":2971150,\"idle\":1793502590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22482810,\"nice\":13890,\"sys\":2977950,\"idle\":1793187750,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30007,\"num\":3,\"sum\":60030}}}"}' escaped msg: '{"level":20,"time":1742003646973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874904576,\"uptime\":1823375.45,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450160,\"nice\":14090,\"sys\":2971150,\"idle\":1793502590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22482810,\"nice\":13890,\"sys\":2977950,\"idle\":1793187750,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30007,\"num\":3,\"sum\":60030}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:54:06.973560+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742003646973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874904576,\"uptime\":1823375.45,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450160,\"nice\":14090,\"sys\":2971150,\"idle\":1793502590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22482810,\"nice\":13890,\"sys\":2977950,\"idle\":1793187750,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30007,\"num\":3,\"sum\":60030}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5f5b362c-613e-4566-a17f-babb101a9005", "x-request-start": "1742003647398" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742003646973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874904576,\"uptime\":1823375.45,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450160,\"nice\":14090,\"sys\":2971150,\"idle\":1793502590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22482810,\"nice\":13890,\"sys\":2977950,\"idle\":1793187750,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30007,\"num\":3,\"sum\":60030}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:54:06.973560+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742003646973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2874904576,\"uptime\":1823375.45,\"totalMem\":4018159616,\"loadavg\":[0.02,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22450160,\"nice\":14090,\"sys\":2971150,\"idle\":1793502590,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22482810,\"nice\":13890,\"sys\":2977950,\"idle\":1793187750,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30007,\"num\":3,\"sum\":60030}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:54:06', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742003646973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742003646973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:54:06.973643+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742003646973,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "5f5b362c-613e-4566-a17f-babb101a9005", "x-request-start": "1742003647398" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742003646973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:54:06.973643+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742003646973, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:56:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742003767033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889609216,\"uptime\":1823495.51,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22451050,\"nice\":14090,\"sys\":2971260,\"idle\":1793621170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483900,\"nice\":13890,\"sys\":2978100,\"idle\":1793306330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29985,\"num\":13,\"sum\":60024}}}"}' escaped msg: '{"level":20,"time":1742003767033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889609216,\"uptime\":1823495.51,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22451050,\"nice\":14090,\"sys\":2971260,\"idle\":1793621170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483900,\"nice\":13890,\"sys\":2978100,\"idle\":1793306330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29985,\"num\":13,\"sum\":60024}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:56:07.033577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742003767033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889609216,\"uptime\":1823495.51,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22451050,\"nice\":14090,\"sys\":2971260,\"idle\":1793621170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483900,\"nice\":13890,\"sys\":2978100,\"idle\":1793306330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29985,\"num\":13,\"sum\":60024}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b253bd9e-80e2-41eb-a477-b591e12f9c46", "x-request-start": "1742003767463" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742003767033, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889609216,\"uptime\":1823495.51,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22451050,\"nice\":14090,\"sys\":2971260,\"idle\":1793621170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483900,\"nice\":13890,\"sys\":2978100,\"idle\":1793306330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29985,\"num\":13,\"sum\":60024}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:56:07.033577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742003767033, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889609216,\"uptime\":1823495.51,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22451050,\"nice\":14090,\"sys\":2971260,\"idle\":1793621170,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483900,\"nice\":13890,\"sys\":2978100,\"idle\":1793306330,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29985,\"num\":13,\"sum\":60024}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:56:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742003767033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742003767033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:56:07.033642+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742003767033,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b253bd9e-80e2-41eb-a477-b591e12f9c46", "x-request-start": "1742003767463" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742003767033, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:56:07.033642+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742003767033, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:58:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742003887081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889764864,\"uptime\":1823615.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22452080,\"nice\":14090,\"sys\":2971400,\"idle\":1793739850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22484900,\"nice\":13890,\"sys\":2978210,\"idle\":1793424970,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30024,\"num\":3,\"sum\":60022}}}"}' escaped msg: '{"level":20,"time":1742003887081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889764864,\"uptime\":1823615.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22452080,\"nice\":14090,\"sys\":2971400,\"idle\":1793739850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22484900,\"nice\":13890,\"sys\":2978210,\"idle\":1793424970,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30024,\"num\":3,\"sum\":60022}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:58:07.081534+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742003887081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889764864,\"uptime\":1823615.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22452080,\"nice\":14090,\"sys\":2971400,\"idle\":1793739850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22484900,\"nice\":13890,\"sys\":2978210,\"idle\":1793424970,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30024,\"num\":3,\"sum\":60022}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f90b0061-3978-40fb-bd1e-8828c2a116e8", "x-request-start": "1742003887501" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742003887081, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889764864,\"uptime\":1823615.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22452080,\"nice\":14090,\"sys\":2971400,\"idle\":1793739850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22484900,\"nice\":13890,\"sys\":2978210,\"idle\":1793424970,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30024,\"num\":3,\"sum\":60022}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:58:07.081534+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742003887081, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889764864,\"uptime\":1823615.56,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22452080,\"nice\":14090,\"sys\":2971400,\"idle\":1793739850,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22484900,\"nice\":13890,\"sys\":2978210,\"idle\":1793424970,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30024,\"num\":3,\"sum\":60022}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 01:58:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742003887081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742003887081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T01:58:07.081676+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742003887081,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f90b0061-3978-40fb-bd1e-8828c2a116e8", "x-request-start": "1742003887501" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742003887081, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T01:58:07.081676+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742003887081, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:00:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742004007109,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889740288,\"uptime\":1823735.58,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22453270,\"nice\":14090,\"sys\":2971520,\"idle\":1793858470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22485800,\"nice\":13890,\"sys\":2978330,\"idle\":1793543710,\"irq\":0}}],\"eventLoopStats\":{\"min\":46,\"max\":30008,\"num\":3,\"sum\":60022}}}"}' escaped msg: '{"level":20,"time":1742004007109,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889740288,\"uptime\":1823735.58,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22453270,\"nice\":14090,\"sys\":2971520,\"idle\":1793858470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22485800,\"nice\":13890,\"sys\":2978330,\"idle\":1793543710,\"irq\":0}}],\"eventLoopStats\":{\"min\":46,\"max\":30008,\"num\":3,\"sum\":60022}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:00:07.109797+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742004007109,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889740288,\"uptime\":1823735.58,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22453270,\"nice\":14090,\"sys\":2971520,\"idle\":1793858470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22485800,\"nice\":13890,\"sys\":2978330,\"idle\":1793543710,\"irq\":0}}],\"eventLoopStats\":{\"min\":46,\"max\":30008,\"num\":3,\"sum\":60022}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d58b80f1-3b54-4ace-9a0e-4b079faff6bf", "x-request-start": "1742004007528" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742004007109, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889740288,\"uptime\":1823735.58,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22453270,\"nice\":14090,\"sys\":2971520,\"idle\":1793858470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22485800,\"nice\":13890,\"sys\":2978330,\"idle\":1793543710,\"irq\":0}}],\"eventLoopStats\":{\"min\":46,\"max\":30008,\"num\":3,\"sum\":60022}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:00:07.109797+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742004007109, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889740288,\"uptime\":1823735.58,\"totalMem\":4018159616,\"loadavg\":[0.06,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22453270,\"nice\":14090,\"sys\":2971520,\"idle\":1793858470,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22485800,\"nice\":13890,\"sys\":2978330,\"idle\":1793543710,\"irq\":0}}],\"eventLoopStats\":{\"min\":46,\"max\":30008,\"num\":3,\"sum\":60022}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:00:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742004007109,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742004007109,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:00:07.109806+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742004007109,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d58b80f1-3b54-4ace-9a0e-4b079faff6bf", "x-request-start": "1742004007528" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742004007109, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:00:07.109806+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742004007109, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:05:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742004307233,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889981952,\"uptime\":1824035.71,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22455250,\"nice\":14090,\"sys\":2971850,\"idle\":1794155070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22488220,\"nice\":13890,\"sys\":2978660,\"idle\":1793840150,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30004,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1742004307233,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889981952,\"uptime\":1824035.71,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22455250,\"nice\":14090,\"sys\":2971850,\"idle\":1794155070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22488220,\"nice\":13890,\"sys\":2978660,\"idle\":1793840150,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30004,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:05:07.233599+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742004307233,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889981952,\"uptime\":1824035.71,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22455250,\"nice\":14090,\"sys\":2971850,\"idle\":1794155070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22488220,\"nice\":13890,\"sys\":2978660,\"idle\":1793840150,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30004,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d8debee5-9f0a-4ab3-ad23-eb202ff5ff13", "x-request-start": "1742004307673" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742004307233, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889981952,\"uptime\":1824035.71,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22455250,\"nice\":14090,\"sys\":2971850,\"idle\":1794155070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22488220,\"nice\":13890,\"sys\":2978660,\"idle\":1793840150,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30004,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:05:07.233599+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742004307233, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889981952,\"uptime\":1824035.71,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22455250,\"nice\":14090,\"sys\":2971850,\"idle\":1794155070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22488220,\"nice\":13890,\"sys\":2978660,\"idle\":1793840150,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30004,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:05:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742004307233,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742004307233,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:05:07.233667+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742004307233,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d8debee5-9f0a-4ab3-ad23-eb202ff5ff13", "x-request-start": "1742004307673" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742004307233, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:05:07.233667+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742004307233, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:05:13', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742004313425,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742004313425,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:05:13.425960+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742004313425,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ccdb8bd4-65b8-4789-b935-b0fea24b7e96", "x-request-start": "1742004313833" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742004313425, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:05:13.425960+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742004313425, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:05:13', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742004313427,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742004313427,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:05:13.427471+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742004313427,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ccdb8bd4-65b8-4789-b935-b0fea24b7e96", "x-request-start": "1742004313833" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742004313427, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:05:13.427471+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742004313427, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:07:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742004427281,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889973760,\"uptime\":1824155.76,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22456050,\"nice\":14090,\"sys\":2971980,\"idle\":1794273730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22489270,\"nice\":13890,\"sys\":2978800,\"idle\":1793958690,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30013,\"num\":3,\"sum\":60019}}}"}' escaped msg: '{"level":20,"time":1742004427281,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889973760,\"uptime\":1824155.76,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22456050,\"nice\":14090,\"sys\":2971980,\"idle\":1794273730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22489270,\"nice\":13890,\"sys\":2978800,\"idle\":1793958690,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30013,\"num\":3,\"sum\":60019}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:07:07.281583+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742004427281,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889973760,\"uptime\":1824155.76,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22456050,\"nice\":14090,\"sys\":2971980,\"idle\":1794273730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22489270,\"nice\":13890,\"sys\":2978800,\"idle\":1793958690,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30013,\"num\":3,\"sum\":60019}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6a27ec23-8885-4a0a-8ea3-24606524023d", "x-request-start": "1742004427711" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742004427281, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889973760,\"uptime\":1824155.76,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22456050,\"nice\":14090,\"sys\":2971980,\"idle\":1794273730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22489270,\"nice\":13890,\"sys\":2978800,\"idle\":1793958690,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30013,\"num\":3,\"sum\":60019}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:07:07.281583+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742004427281, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889973760,\"uptime\":1824155.76,\"totalMem\":4018159616,\"loadavg\":[0.06,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22456050,\"nice\":14090,\"sys\":2971980,\"idle\":1794273730,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22489270,\"nice\":13890,\"sys\":2978800,\"idle\":1793958690,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30013,\"num\":3,\"sum\":60019}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:07:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742004427281,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742004427281,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:07:07.281695+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742004427281,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6a27ec23-8885-4a0a-8ea3-24606524023d", "x-request-start": "1742004427711" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742004427281, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:07:07.281695+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742004427281, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:10:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742004614426,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742004614426,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:10:14.426234+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742004614426,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e386de6-7159-40fa-b091-7205e8d3ce52", "x-request-start": "1742004614840" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742004614426, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:10:14.426234+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742004614426, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:10:14', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742004614427,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742004614427,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:10:14.427675+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742004614427,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6e386de6-7159-40fa-b091-7205e8d3ce52", "x-request-start": "1742004614840" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742004614427, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:10:14.427675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742004614427, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:14:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742004847441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889781248,\"uptime\":1824575.92,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459220,\"nice\":14090,\"sys\":2972510,\"idle\":1794689220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22492490,\"nice\":13890,\"sys\":2979250,\"idle\":1794373990,\"irq\":0}}],\"eventLoopStats\":{\"min\":11,\"max\":30027,\"num\":3,\"sum\":60013}}}"}' escaped msg: '{"level":20,"time":1742004847441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889781248,\"uptime\":1824575.92,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459220,\"nice\":14090,\"sys\":2972510,\"idle\":1794689220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22492490,\"nice\":13890,\"sys\":2979250,\"idle\":1794373990,\"irq\":0}}],\"eventLoopStats\":{\"min\":11,\"max\":30027,\"num\":3,\"sum\":60013}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:14:07.441540+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742004847441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889781248,\"uptime\":1824575.92,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459220,\"nice\":14090,\"sys\":2972510,\"idle\":1794689220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22492490,\"nice\":13890,\"sys\":2979250,\"idle\":1794373990,\"irq\":0}}],\"eventLoopStats\":{\"min\":11,\"max\":30027,\"num\":3,\"sum\":60013}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1908cb71-ce5a-4aac-8c37-e86f7b0ccc31", "x-request-start": "1742004847879" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742004847441, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889781248,\"uptime\":1824575.92,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459220,\"nice\":14090,\"sys\":2972510,\"idle\":1794689220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22492490,\"nice\":13890,\"sys\":2979250,\"idle\":1794373990,\"irq\":0}}],\"eventLoopStats\":{\"min\":11,\"max\":30027,\"num\":3,\"sum\":60013}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:14:07.441540+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742004847441, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889781248,\"uptime\":1824575.92,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22459220,\"nice\":14090,\"sys\":2972510,\"idle\":1794689220,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22492490,\"nice\":13890,\"sys\":2979250,\"idle\":1794373990,\"irq\":0}}],\"eventLoopStats\":{\"min\":11,\"max\":30027,\"num\":3,\"sum\":60013}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:14:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742004847441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742004847441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:14:07.441680+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742004847441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "1908cb71-ce5a-4aac-8c37-e86f7b0ccc31", "x-request-start": "1742004847879" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742004847441, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:14:07.441680+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742004847441, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:15:15', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742004915432,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742004915432,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:15:15.432447+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742004915432,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b86ca92f-f5d2-4d54-9dfe-354c3f102175", "x-request-start": "1742004915873" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742004915432, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:15:15.432447+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742004915432, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:15:15', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742004915433,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742004915433,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:15:15.433882+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742004915433,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b86ca92f-f5d2-4d54-9dfe-354c3f102175", "x-request-start": "1742004915873" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742004915433, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:15:15.433882+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742004915433, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:17:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742005027521,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891931648,\"uptime\":1824756,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22460770,\"nice\":14090,\"sys\":2972710,\"idle\":1794867240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22494160,\"nice\":13890,\"sys\":2979460,\"idle\":1794551820,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30023,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1742005027521,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891931648,\"uptime\":1824756,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22460770,\"nice\":14090,\"sys\":2972710,\"idle\":1794867240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22494160,\"nice\":13890,\"sys\":2979460,\"idle\":1794551820,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30023,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:17:07.521598+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742005027521,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891931648,\"uptime\":1824756,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22460770,\"nice\":14090,\"sys\":2972710,\"idle\":1794867240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22494160,\"nice\":13890,\"sys\":2979460,\"idle\":1794551820,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30023,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bdf4bb2a-a455-4654-bcf2-fa4a05e4abcc", "x-request-start": "1742005027966" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742005027521, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891931648,\"uptime\":1824756,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22460770,\"nice\":14090,\"sys\":2972710,\"idle\":1794867240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22494160,\"nice\":13890,\"sys\":2979460,\"idle\":1794551820,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30023,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:17:07.521598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742005027521, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891931648,\"uptime\":1824756,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22460770,\"nice\":14090,\"sys\":2972710,\"idle\":1794867240,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22494160,\"nice\":13890,\"sys\":2979460,\"idle\":1794551820,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30023,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:17:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742005027521,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742005027521,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:17:07.521654+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742005027521,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bdf4bb2a-a455-4654-bcf2-fa4a05e4abcc", "x-request-start": "1742005027966" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742005027521, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:17:07.521654+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742005027521, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:27:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742005627741,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893946880,\"uptime\":1825356.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465990,\"nice\":14090,\"sys\":2973240,\"idle\":1795460120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499310,\"nice\":13890,\"sys\":2980110,\"idle\":1795144560,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1742005627741,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893946880,\"uptime\":1825356.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465990,\"nice\":14090,\"sys\":2973240,\"idle\":1795460120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499310,\"nice\":13890,\"sys\":2980110,\"idle\":1795144560,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:27:07.741589+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742005627741,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893946880,\"uptime\":1825356.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465990,\"nice\":14090,\"sys\":2973240,\"idle\":1795460120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499310,\"nice\":13890,\"sys\":2980110,\"idle\":1795144560,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "91b5e2ce-0308-4e59-b96d-4433f0deb6b4", "x-request-start": "1742005628173" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742005627741, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893946880,\"uptime\":1825356.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465990,\"nice\":14090,\"sys\":2973240,\"idle\":1795460120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499310,\"nice\":13890,\"sys\":2980110,\"idle\":1795144560,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:27:07.741589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742005627741, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893946880,\"uptime\":1825356.22,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22465990,\"nice\":14090,\"sys\":2973240,\"idle\":1795460120,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499310,\"nice\":13890,\"sys\":2980110,\"idle\":1795144560,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30030,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:27:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742005627741,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742005627741,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:27:07.741643+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742005627741,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "91b5e2ce-0308-4e59-b96d-4433f0deb6b4", "x-request-start": "1742005628173" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742005627741, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:27:07.741643+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742005627741, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:28:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742005687761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893959168,\"uptime\":1825416.24,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22466530,\"nice\":14090,\"sys\":2973280,\"idle\":1795519380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499850,\"nice\":13890,\"sys\":2980170,\"idle\":1795203930,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30005,\"num\":3,\"sum\":60018}}}"}' escaped msg: '{"level":20,"time":1742005687761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893959168,\"uptime\":1825416.24,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22466530,\"nice\":14090,\"sys\":2973280,\"idle\":1795519380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499850,\"nice\":13890,\"sys\":2980170,\"idle\":1795203930,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30005,\"num\":3,\"sum\":60018}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:28:07.761579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742005687761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893959168,\"uptime\":1825416.24,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22466530,\"nice\":14090,\"sys\":2973280,\"idle\":1795519380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499850,\"nice\":13890,\"sys\":2980170,\"idle\":1795203930,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30005,\"num\":3,\"sum\":60018}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "74f0d6d2-1e33-4f04-b33b-52a3c00389f7", "x-request-start": "1742005688181" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742005687761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893959168,\"uptime\":1825416.24,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22466530,\"nice\":14090,\"sys\":2973280,\"idle\":1795519380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499850,\"nice\":13890,\"sys\":2980170,\"idle\":1795203930,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30005,\"num\":3,\"sum\":60018}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:28:07.761579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742005687761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893959168,\"uptime\":1825416.24,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22466530,\"nice\":14090,\"sys\":2973280,\"idle\":1795519380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499850,\"nice\":13890,\"sys\":2980170,\"idle\":1795203930,\"irq\":0}}],\"eventLoopStats\":{\"min\":21,\"max\":30005,\"num\":3,\"sum\":60018}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:28:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742005687761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742005687761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:28:07.761643+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742005687761,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "74f0d6d2-1e33-4f04-b33b-52a3c00389f7", "x-request-start": "1742005688181" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742005687761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:28:07.761643+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742005687761, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:29:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742005747785,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893807616,\"uptime\":1825476.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22466930,\"nice\":14090,\"sys\":2973330,\"idle\":1795578690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22500370,\"nice\":13890,\"sys\":2980220,\"idle\":1795263310,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30003,\"num\":3,\"sum\":60024}}}"}' escaped msg: '{"level":20,"time":1742005747785,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893807616,\"uptime\":1825476.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22466930,\"nice\":14090,\"sys\":2973330,\"idle\":1795578690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22500370,\"nice\":13890,\"sys\":2980220,\"idle\":1795263310,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30003,\"num\":3,\"sum\":60024}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:29:07.785566+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742005747785,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893807616,\"uptime\":1825476.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22466930,\"nice\":14090,\"sys\":2973330,\"idle\":1795578690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22500370,\"nice\":13890,\"sys\":2980220,\"idle\":1795263310,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30003,\"num\":3,\"sum\":60024}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "90bdb564-c9e5-4bcd-a98f-2e210a72dfb7", "x-request-start": "1742005748205" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742005747785, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893807616,\"uptime\":1825476.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22466930,\"nice\":14090,\"sys\":2973330,\"idle\":1795578690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22500370,\"nice\":13890,\"sys\":2980220,\"idle\":1795263310,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30003,\"num\":3,\"sum\":60024}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:29:07.785566+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742005747785, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893807616,\"uptime\":1825476.26,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22466930,\"nice\":14090,\"sys\":2973330,\"idle\":1795578690,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22500370,\"nice\":13890,\"sys\":2980220,\"idle\":1795263310,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30003,\"num\":3,\"sum\":60024}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:29:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742005747785,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742005747785,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:29:07.785633+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742005747785,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "90bdb564-c9e5-4bcd-a98f-2e210a72dfb7", "x-request-start": "1742005748205" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742005747785, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:29:07.785633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742005747785, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:33:07', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742005987853,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894368768,\"uptime\":1825716.33,\"totalMem\":4018159616,\"loadavg\":[0.09,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22468590,\"nice\":14090,\"sys\":2973560,\"idle\":1795816030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22502320,\"nice\":13890,\"sys\":2980470,\"idle\":1795500660,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30007,\"num\":3,\"sum\":60007}}}"}' escaped msg: '{"level":20,"time":1742005987853,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894368768,\"uptime\":1825716.33,\"totalMem\":4018159616,\"loadavg\":[0.09,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22468590,\"nice\":14090,\"sys\":2973560,\"idle\":1795816030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22502320,\"nice\":13890,\"sys\":2980470,\"idle\":1795500660,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30007,\"num\":3,\"sum\":60007}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:33:07.853582+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742005987853,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894368768,\"uptime\":1825716.33,\"totalMem\":4018159616,\"loadavg\":[0.09,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22468590,\"nice\":14090,\"sys\":2973560,\"idle\":1795816030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22502320,\"nice\":13890,\"sys\":2980470,\"idle\":1795500660,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30007,\"num\":3,\"sum\":60007}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13e74207-5366-4434-a43c-6f79bbd3b457", "x-request-start": "1742005988287" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742005987853, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894368768,\"uptime\":1825716.33,\"totalMem\":4018159616,\"loadavg\":[0.09,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22468590,\"nice\":14090,\"sys\":2973560,\"idle\":1795816030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22502320,\"nice\":13890,\"sys\":2980470,\"idle\":1795500660,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30007,\"num\":3,\"sum\":60007}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:33:07.853582+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742005987853, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894368768,\"uptime\":1825716.33,\"totalMem\":4018159616,\"loadavg\":[0.09,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22468590,\"nice\":14090,\"sys\":2973560,\"idle\":1795816030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22502320,\"nice\":13890,\"sys\":2980470,\"idle\":1795500660,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30007,\"num\":3,\"sum\":60007}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:33:07', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742005987853,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742005987853,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:33:07.853662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742005987853,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "13e74207-5366-4434-a43c-6f79bbd3b457", "x-request-start": "1742005988287" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742005987853, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:33:07.853662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742005987853, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:39:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742006348005,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894589952,\"uptime\":1826076.48,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22471420,\"nice\":14090,\"sys\":2973940,\"idle\":1796171880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22505130,\"nice\":13890,\"sys\":2980870,\"idle\":1795856630,\"irq\":0}}],\"eventLoopStats\":{\"min\":31,\"max\":30008,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1742006348005,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894589952,\"uptime\":1826076.48,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22471420,\"nice\":14090,\"sys\":2973940,\"idle\":1796171880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22505130,\"nice\":13890,\"sys\":2980870,\"idle\":1795856630,\"irq\":0}}],\"eventLoopStats\":{\"min\":31,\"max\":30008,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:39:08.005598+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742006348005,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894589952,\"uptime\":1826076.48,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22471420,\"nice\":14090,\"sys\":2973940,\"idle\":1796171880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22505130,\"nice\":13890,\"sys\":2980870,\"idle\":1795856630,\"irq\":0}}],\"eventLoopStats\":{\"min\":31,\"max\":30008,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f500e34f-7f9c-4d92-b89a-7e0b522b06d3", "x-request-start": "1742006348431" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742006348005, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894589952,\"uptime\":1826076.48,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22471420,\"nice\":14090,\"sys\":2973940,\"idle\":1796171880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22505130,\"nice\":13890,\"sys\":2980870,\"idle\":1795856630,\"irq\":0}}],\"eventLoopStats\":{\"min\":31,\"max\":30008,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:39:08.005598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742006348005, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894589952,\"uptime\":1826076.48,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22471420,\"nice\":14090,\"sys\":2973940,\"idle\":1796171880,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22505130,\"nice\":13890,\"sys\":2980870,\"idle\":1795856630,\"irq\":0}}],\"eventLoopStats\":{\"min\":31,\"max\":30008,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:39:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742006348005,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742006348005,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:39:08.005654+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742006348005,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f500e34f-7f9c-4d92-b89a-7e0b522b06d3", "x-request-start": "1742006348431" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742006348005, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:39:08.005654+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742006348005, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:41:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742006468045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893701120,\"uptime\":1826196.52,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472300,\"nice\":14090,\"sys\":2974030,\"idle\":1796290440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506140,\"nice\":13890,\"sys\":2980990,\"idle\":1795975250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60010}}}"}' escaped msg: '{"level":20,"time":1742006468045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893701120,\"uptime\":1826196.52,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472300,\"nice\":14090,\"sys\":2974030,\"idle\":1796290440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506140,\"nice\":13890,\"sys\":2980990,\"idle\":1795975250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60010}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:41:08.045591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742006468045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893701120,\"uptime\":1826196.52,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472300,\"nice\":14090,\"sys\":2974030,\"idle\":1796290440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506140,\"nice\":13890,\"sys\":2980990,\"idle\":1795975250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60010}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3bbbc3d9-e1a2-4117-b516-5f26b92ecc87", "x-request-start": "1742006468477" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742006468045, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893701120,\"uptime\":1826196.52,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472300,\"nice\":14090,\"sys\":2974030,\"idle\":1796290440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506140,\"nice\":13890,\"sys\":2980990,\"idle\":1795975250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60010}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:41:08.045591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742006468045, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893701120,\"uptime\":1826196.52,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22472300,\"nice\":14090,\"sys\":2974030,\"idle\":1796290440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506140,\"nice\":13890,\"sys\":2980990,\"idle\":1795975250,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60010}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:41:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742006468045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742006468045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:41:08.045647+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742006468045,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3bbbc3d9-e1a2-4117-b516-5f26b92ecc87", "x-request-start": "1742006468477" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742006468045, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:41:08.045647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742006468045, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:53:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742007188305,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2901266432,\"uptime\":1826916.78,\"totalMem\":4018159616,\"loadavg\":[0.19,0.13,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22479150,\"nice\":14090,\"sys\":2974990,\"idle\":1797001370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22512150,\"nice\":13890,\"sys\":2981990,\"idle\":1796686610,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30008,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1742007188305,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2901266432,\"uptime\":1826916.78,\"totalMem\":4018159616,\"loadavg\":[0.19,0.13,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22479150,\"nice\":14090,\"sys\":2974990,\"idle\":1797001370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22512150,\"nice\":13890,\"sys\":2981990,\"idle\":1796686610,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30008,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:53:08.305578+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742007188305,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2901266432,\"uptime\":1826916.78,\"totalMem\":4018159616,\"loadavg\":[0.19,0.13,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22479150,\"nice\":14090,\"sys\":2974990,\"idle\":1797001370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22512150,\"nice\":13890,\"sys\":2981990,\"idle\":1796686610,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30008,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f38bf6c4-1f93-403f-8c37-993b742e5821", "x-request-start": "1742007188736" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742007188305, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2901266432,\"uptime\":1826916.78,\"totalMem\":4018159616,\"loadavg\":[0.19,0.13,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22479150,\"nice\":14090,\"sys\":2974990,\"idle\":1797001370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22512150,\"nice\":13890,\"sys\":2981990,\"idle\":1796686610,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30008,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:53:08.305578+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742007188305, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2901266432,\"uptime\":1826916.78,\"totalMem\":4018159616,\"loadavg\":[0.19,0.13,0.05],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22479150,\"nice\":14090,\"sys\":2974990,\"idle\":1797001370,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22512150,\"nice\":13890,\"sys\":2981990,\"idle\":1796686610,\"irq\":0}}],\"eventLoopStats\":{\"min\":19,\"max\":30008,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:53:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742007188305,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742007188305,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:53:08.305691+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742007188305,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f38bf6c4-1f93-403f-8c37-993b742e5821", "x-request-start": "1742007188736" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742007188305, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:53:08.305691+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742007188305, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:55:23', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742007323504,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742007323504,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:55:23.504970+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742007323504,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "857f751c-a5b4-4b1e-bd0f-4f751066a96e", "x-request-start": "1742007323932" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742007323504, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:55:23.504970+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742007323504, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:55:23', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742007323506,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742007323506,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:55:23.506662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742007323506,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "857f751c-a5b4-4b1e-bd0f-4f751066a96e", "x-request-start": "1742007323932" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742007323506, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:55:23.506662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742007323506, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:56:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742007368365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887933952,\"uptime\":1827096.84,\"totalMem\":4018159616,\"loadavg\":[0.03,0.09,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22480990,\"nice\":14090,\"sys\":2975180,\"idle\":1797178890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22513750,\"nice\":13890,\"sys\":2982200,\"idle\":1796864210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60023}}}"}' escaped msg: '{"level":20,"time":1742007368365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887933952,\"uptime\":1827096.84,\"totalMem\":4018159616,\"loadavg\":[0.03,0.09,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22480990,\"nice\":14090,\"sys\":2975180,\"idle\":1797178890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22513750,\"nice\":13890,\"sys\":2982200,\"idle\":1796864210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60023}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:56:08.365586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742007368365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887933952,\"uptime\":1827096.84,\"totalMem\":4018159616,\"loadavg\":[0.03,0.09,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22480990,\"nice\":14090,\"sys\":2975180,\"idle\":1797178890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22513750,\"nice\":13890,\"sys\":2982200,\"idle\":1796864210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60023}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dad1ee0d-c7f3-4e5c-a539-2b0fa088184b", "x-request-start": "1742007368802" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742007368365, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887933952,\"uptime\":1827096.84,\"totalMem\":4018159616,\"loadavg\":[0.03,0.09,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22480990,\"nice\":14090,\"sys\":2975180,\"idle\":1797178890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22513750,\"nice\":13890,\"sys\":2982200,\"idle\":1796864210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60023}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:56:08.365586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742007368365, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887933952,\"uptime\":1827096.84,\"totalMem\":4018159616,\"loadavg\":[0.03,0.09,0.04],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22480990,\"nice\":14090,\"sys\":2975180,\"idle\":1797178890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22513750,\"nice\":13890,\"sys\":2982200,\"idle\":1796864210,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29979,\"num\":13,\"sum\":60023}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:56:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742007368365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742007368365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:56:08.365708+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742007368365,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "dad1ee0d-c7f3-4e5c-a539-2b0fa088184b", "x-request-start": "1742007368802" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742007368365, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:56:08.365708+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742007368365, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:57:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742007428385,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887933952,\"uptime\":1827156.86,\"totalMem\":4018159616,\"loadavg\":[0.01,0.07,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22481580,\"nice\":14090,\"sys\":2975220,\"idle\":1797238200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22514090,\"nice\":13890,\"sys\":2982240,\"idle\":1796923560,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30019,\"num\":3,\"sum\":60019}}}"}' escaped msg: '{"level":20,"time":1742007428385,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887933952,\"uptime\":1827156.86,\"totalMem\":4018159616,\"loadavg\":[0.01,0.07,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22481580,\"nice\":14090,\"sys\":2975220,\"idle\":1797238200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22514090,\"nice\":13890,\"sys\":2982240,\"idle\":1796923560,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30019,\"num\":3,\"sum\":60019}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:57:08.385579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742007428385,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887933952,\"uptime\":1827156.86,\"totalMem\":4018159616,\"loadavg\":[0.01,0.07,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22481580,\"nice\":14090,\"sys\":2975220,\"idle\":1797238200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22514090,\"nice\":13890,\"sys\":2982240,\"idle\":1796923560,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30019,\"num\":3,\"sum\":60019}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "347dad0c-aed8-407a-b5dd-868be59e94cc", "x-request-start": "1742007428814" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742007428385, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887933952,\"uptime\":1827156.86,\"totalMem\":4018159616,\"loadavg\":[0.01,0.07,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22481580,\"nice\":14090,\"sys\":2975220,\"idle\":1797238200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22514090,\"nice\":13890,\"sys\":2982240,\"idle\":1796923560,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30019,\"num\":3,\"sum\":60019}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:57:08.385579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742007428385, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887933952,\"uptime\":1827156.86,\"totalMem\":4018159616,\"loadavg\":[0.01,0.07,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22481580,\"nice\":14090,\"sys\":2975220,\"idle\":1797238200,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22514090,\"nice\":13890,\"sys\":2982240,\"idle\":1796923560,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30019,\"num\":3,\"sum\":60019}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 02:57:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742007428385,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742007428385,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T02:57:08.385637+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742007428385,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "347dad0c-aed8-407a-b5dd-868be59e94cc", "x-request-start": "1742007428814" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742007428385, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T02:57:08.385637+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742007428385, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:00:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742007624316,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742007624316,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:00:24.316822+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742007624316,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "795dcb95-e51d-4196-bb0b-05c4e30e8929", "x-request-start": "1742007624728" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742007624316, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:00:24.316822+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742007624316, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:00:24', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742007624318,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742007624318,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:00:24.318375+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742007624318,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "795dcb95-e51d-4196-bb0b-05c4e30e8929", "x-request-start": "1742007624728" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742007624318, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:00:24.318375+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742007624318, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:01:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742007668477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885316608,\"uptime\":1827396.95,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483300,\"nice\":14090,\"sys\":2975450,\"idle\":1797475630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516020,\"nice\":13890,\"sys\":2982430,\"idle\":1797160950,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29987,\"num\":13,\"sum\":60014}}}"}' escaped msg: '{"level":20,"time":1742007668477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885316608,\"uptime\":1827396.95,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483300,\"nice\":14090,\"sys\":2975450,\"idle\":1797475630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516020,\"nice\":13890,\"sys\":2982430,\"idle\":1797160950,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29987,\"num\":13,\"sum\":60014}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:01:08.477591+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742007668477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885316608,\"uptime\":1827396.95,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483300,\"nice\":14090,\"sys\":2975450,\"idle\":1797475630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516020,\"nice\":13890,\"sys\":2982430,\"idle\":1797160950,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29987,\"num\":13,\"sum\":60014}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "801fe4fa-6370-4f22-9671-38f8bf9d90cb", "x-request-start": "1742007668906" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742007668477, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885316608,\"uptime\":1827396.95,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483300,\"nice\":14090,\"sys\":2975450,\"idle\":1797475630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516020,\"nice\":13890,\"sys\":2982430,\"idle\":1797160950,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29987,\"num\":13,\"sum\":60014}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:01:08.477591+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742007668477, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2885316608,\"uptime\":1827396.95,\"totalMem\":4018159616,\"loadavg\":[0.01,0.04,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483300,\"nice\":14090,\"sys\":2975450,\"idle\":1797475630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516020,\"nice\":13890,\"sys\":2982430,\"idle\":1797160950,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29987,\"num\":13,\"sum\":60014}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:01:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742007668477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742007668477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:01:08.477660+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742007668477,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "801fe4fa-6370-4f22-9671-38f8bf9d90cb", "x-request-start": "1742007668906" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742007668477, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:01:08.477660+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742007668477, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:02:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742007728505,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884890624,\"uptime\":1827456.98,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483650,\"nice\":14090,\"sys\":2975510,\"idle\":1797534990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516610,\"nice\":13890,\"sys\":2982500,\"idle\":1797220220,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1742007728505,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884890624,\"uptime\":1827456.98,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483650,\"nice\":14090,\"sys\":2975510,\"idle\":1797534990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516610,\"nice\":13890,\"sys\":2982500,\"idle\":1797220220,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:02:08.505741+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742007728505,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884890624,\"uptime\":1827456.98,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483650,\"nice\":14090,\"sys\":2975510,\"idle\":1797534990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516610,\"nice\":13890,\"sys\":2982500,\"idle\":1797220220,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bc13d616-ad78-4856-887c-748dc4aa8aca", "x-request-start": "1742007728945" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742007728505, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884890624,\"uptime\":1827456.98,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483650,\"nice\":14090,\"sys\":2975510,\"idle\":1797534990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516610,\"nice\":13890,\"sys\":2982500,\"idle\":1797220220,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:02:08.505741+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742007728505, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884890624,\"uptime\":1827456.98,\"totalMem\":4018159616,\"loadavg\":[0,0.03,0.02],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22483650,\"nice\":14090,\"sys\":2975510,\"idle\":1797534990,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22516610,\"nice\":13890,\"sys\":2982500,\"idle\":1797220220,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:02:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742007728505,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742007728505,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:02:08.505747+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742007728505,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bc13d616-ad78-4856-887c-748dc4aa8aca", "x-request-start": "1742007728945" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742007728505, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:02:08.505747+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742007728505, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:08:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742008088621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884227072,\"uptime\":1827817.1,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22486920,\"nice\":14090,\"sys\":2975900,\"idle\":1797890750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22519470,\"nice\":13890,\"sys\":2982870,\"idle\":1797575980,\"irq\":0}}],\"eventLoopStats\":{\"min\":29989,\"max\":30023,\"num\":2,\"sum\":60012}}}"}' escaped msg: '{"level":20,"time":1742008088621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884227072,\"uptime\":1827817.1,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22486920,\"nice\":14090,\"sys\":2975900,\"idle\":1797890750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22519470,\"nice\":13890,\"sys\":2982870,\"idle\":1797575980,\"irq\":0}}],\"eventLoopStats\":{\"min\":29989,\"max\":30023,\"num\":2,\"sum\":60012}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:08:08.621580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742008088621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884227072,\"uptime\":1827817.1,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22486920,\"nice\":14090,\"sys\":2975900,\"idle\":1797890750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22519470,\"nice\":13890,\"sys\":2982870,\"idle\":1797575980,\"irq\":0}}],\"eventLoopStats\":{\"min\":29989,\"max\":30023,\"num\":2,\"sum\":60012}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "82d0feeb-4a3b-4393-ae73-0511edcf1ee5", "x-request-start": "1742008089054" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742008088621, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884227072,\"uptime\":1827817.1,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22486920,\"nice\":14090,\"sys\":2975900,\"idle\":1797890750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22519470,\"nice\":13890,\"sys\":2982870,\"idle\":1797575980,\"irq\":0}}],\"eventLoopStats\":{\"min\":29989,\"max\":30023,\"num\":2,\"sum\":60012}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:08:08.621580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742008088621, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884227072,\"uptime\":1827817.1,\"totalMem\":4018159616,\"loadavg\":[0.04,0.03,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22486920,\"nice\":14090,\"sys\":2975900,\"idle\":1797890750,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22519470,\"nice\":13890,\"sys\":2982870,\"idle\":1797575980,\"irq\":0}}],\"eventLoopStats\":{\"min\":29989,\"max\":30023,\"num\":2,\"sum\":60012}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:08:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742008088621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742008088621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:08:08.621696+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742008088621,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "82d0feeb-4a3b-4393-ae73-0511edcf1ee5", "x-request-start": "1742008089054" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742008088621, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:08:08.621696+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742008088621, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:09:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742008148641,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884247552,\"uptime\":1827877.12,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22487320,\"nice\":14090,\"sys\":2975960,\"idle\":1797950160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22520010,\"nice\":13890,\"sys\":2982920,\"idle\":1797635220,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30009,\"num\":3,\"sum\":60017}}}"}' escaped msg: '{"level":20,"time":1742008148641,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884247552,\"uptime\":1827877.12,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22487320,\"nice\":14090,\"sys\":2975960,\"idle\":1797950160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22520010,\"nice\":13890,\"sys\":2982920,\"idle\":1797635220,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30009,\"num\":3,\"sum\":60017}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:09:08.641579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742008148641,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884247552,\"uptime\":1827877.12,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22487320,\"nice\":14090,\"sys\":2975960,\"idle\":1797950160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22520010,\"nice\":13890,\"sys\":2982920,\"idle\":1797635220,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30009,\"num\":3,\"sum\":60017}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3f3d730b-f26c-4e15-9f20-2df3be8ed245", "x-request-start": "1742008149067" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742008148641, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884247552,\"uptime\":1827877.12,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22487320,\"nice\":14090,\"sys\":2975960,\"idle\":1797950160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22520010,\"nice\":13890,\"sys\":2982920,\"idle\":1797635220,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30009,\"num\":3,\"sum\":60017}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:09:08.641579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742008148641, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884247552,\"uptime\":1827877.12,\"totalMem\":4018159616,\"loadavg\":[0.01,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22487320,\"nice\":14090,\"sys\":2975960,\"idle\":1797950160,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22520010,\"nice\":13890,\"sys\":2982920,\"idle\":1797635220,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30009,\"num\":3,\"sum\":60017}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:09:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742008148641,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742008148641,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:09:08.641632+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742008148641,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "3f3d730b-f26c-4e15-9f20-2df3be8ed245", "x-request-start": "1742008149067" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742008148641, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:09:08.641632+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742008148641, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:15:27', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742008527339,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742008527339,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:15:27.339158+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742008527339,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7333128d-8fca-4f77-9587-23d3748d562f", "x-request-start": "1742008527755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742008527339, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:15:27.339158+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742008527339, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:15:27', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742008527340,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742008527340,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:15:27.340710+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742008527340,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "7333128d-8fca-4f77-9587-23d3748d562f", "x-request-start": "1742008527755" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742008527340, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:15:27.340710+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742008527340, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:18:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742008688865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884444160,\"uptime\":1828417.34,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22491620,\"nice\":14090,\"sys\":2976550,\"idle\":1798484180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22524410,\"nice\":13890,\"sys\":2983510,\"idle\":1798169290,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30021,\"num\":3,\"sum\":60029}}}"}' escaped msg: '{"level":20,"time":1742008688865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884444160,\"uptime\":1828417.34,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22491620,\"nice\":14090,\"sys\":2976550,\"idle\":1798484180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22524410,\"nice\":13890,\"sys\":2983510,\"idle\":1798169290,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30021,\"num\":3,\"sum\":60029}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:18:08.865713+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742008688865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884444160,\"uptime\":1828417.34,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22491620,\"nice\":14090,\"sys\":2976550,\"idle\":1798484180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22524410,\"nice\":13890,\"sys\":2983510,\"idle\":1798169290,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30021,\"num\":3,\"sum\":60029}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d478ac6f-a26a-49be-93a2-41b902c73f96", "x-request-start": "1742008689299" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742008688865, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884444160,\"uptime\":1828417.34,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22491620,\"nice\":14090,\"sys\":2976550,\"idle\":1798484180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22524410,\"nice\":13890,\"sys\":2983510,\"idle\":1798169290,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30021,\"num\":3,\"sum\":60029}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:18:08.865713+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742008688865, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884444160,\"uptime\":1828417.34,\"totalMem\":4018159616,\"loadavg\":[0.08,0.02,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22491620,\"nice\":14090,\"sys\":2976550,\"idle\":1798484180,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22524410,\"nice\":13890,\"sys\":2983510,\"idle\":1798169290,\"irq\":0}}],\"eventLoopStats\":{\"min\":17,\"max\":30021,\"num\":3,\"sum\":60029}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:18:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742008688865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742008688865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:18:08.865716+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742008688865,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d478ac6f-a26a-49be-93a2-41b902c73f96", "x-request-start": "1742008689299" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742008688865, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:18:08.865716+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742008688865, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:23:08', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742008988949,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884100096,\"uptime\":1828717.42,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22493920,\"nice\":14090,\"sys\":2976910,\"idle\":1798780700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22526480,\"nice\":13890,\"sys\":2983870,\"idle\":1798465790,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30007,\"num\":3,\"sum\":60011}}}"}' escaped msg: '{"level":20,"time":1742008988949,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884100096,\"uptime\":1828717.42,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22493920,\"nice\":14090,\"sys\":2976910,\"idle\":1798780700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22526480,\"nice\":13890,\"sys\":2983870,\"idle\":1798465790,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30007,\"num\":3,\"sum\":60011}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:23:08.949577+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742008988949,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884100096,\"uptime\":1828717.42,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22493920,\"nice\":14090,\"sys\":2976910,\"idle\":1798780700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22526480,\"nice\":13890,\"sys\":2983870,\"idle\":1798465790,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30007,\"num\":3,\"sum\":60011}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b8f7239a-4979-48f4-9dea-b961a0e5e9d0", "x-request-start": "1742008989373" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742008988949, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884100096,\"uptime\":1828717.42,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22493920,\"nice\":14090,\"sys\":2976910,\"idle\":1798780700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22526480,\"nice\":13890,\"sys\":2983870,\"idle\":1798465790,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30007,\"num\":3,\"sum\":60011}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:23:08.949577+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742008988949, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2884100096,\"uptime\":1828717.42,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22493920,\"nice\":14090,\"sys\":2976910,\"idle\":1798780700,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22526480,\"nice\":13890,\"sys\":2983870,\"idle\":1798465790,\"irq\":0}}],\"eventLoopStats\":{\"min\":22,\"max\":30007,\"num\":3,\"sum\":60011}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:23:08', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742008988949,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742008988949,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:23:08.949672+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742008988949,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b8f7239a-4979-48f4-9dea-b961a0e5e9d0", "x-request-start": "1742008989373" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742008988949, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:23:08.949672+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742008988949, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:28:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742009289069,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893488128,\"uptime\":1829017.55,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22496640,\"nice\":14090,\"sys\":2977320,\"idle\":1799076890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22529050,\"nice\":13890,\"sys\":2984330,\"idle\":1798762010,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30014,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1742009289069,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893488128,\"uptime\":1829017.55,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22496640,\"nice\":14090,\"sys\":2977320,\"idle\":1799076890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22529050,\"nice\":13890,\"sys\":2984330,\"idle\":1798762010,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30014,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:28:09.069579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742009289069,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893488128,\"uptime\":1829017.55,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22496640,\"nice\":14090,\"sys\":2977320,\"idle\":1799076890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22529050,\"nice\":13890,\"sys\":2984330,\"idle\":1798762010,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30014,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "06e6833e-83f6-402f-8e63-d24ee20108f5", "x-request-start": "1742009289505" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742009289069, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893488128,\"uptime\":1829017.55,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22496640,\"nice\":14090,\"sys\":2977320,\"idle\":1799076890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22529050,\"nice\":13890,\"sys\":2984330,\"idle\":1798762010,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30014,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:28:09.069579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742009289069, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893488128,\"uptime\":1829017.55,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22496640,\"nice\":14090,\"sys\":2977320,\"idle\":1799076890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22529050,\"nice\":13890,\"sys\":2984330,\"idle\":1798762010,\"irq\":0}}],\"eventLoopStats\":{\"min\":27,\"max\":30014,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:28:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742009289069,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742009289069,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:28:09.069698+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742009289069,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "06e6833e-83f6-402f-8e63-d24ee20108f5", "x-request-start": "1742009289505" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742009289069, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:28:09.069698+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742009289069, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:32:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742009529177,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893287424,\"uptime\":1829257.65,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22498550,\"nice\":14090,\"sys\":2977580,\"idle\":1799314380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22531060,\"nice\":13890,\"sys\":2984540,\"idle\":1798999350,\"irq\":0}}],\"eventLoopStats\":{\"min\":29972,\"max\":30045,\"num\":2,\"sum\":60017}}}"}' escaped msg: '{"level":20,"time":1742009529177,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893287424,\"uptime\":1829257.65,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22498550,\"nice\":14090,\"sys\":2977580,\"idle\":1799314380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22531060,\"nice\":13890,\"sys\":2984540,\"idle\":1798999350,\"irq\":0}}],\"eventLoopStats\":{\"min\":29972,\"max\":30045,\"num\":2,\"sum\":60017}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:32:09.177580+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742009529177,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893287424,\"uptime\":1829257.65,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22498550,\"nice\":14090,\"sys\":2977580,\"idle\":1799314380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22531060,\"nice\":13890,\"sys\":2984540,\"idle\":1798999350,\"irq\":0}}],\"eventLoopStats\":{\"min\":29972,\"max\":30045,\"num\":2,\"sum\":60017}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2bc8a04-9aad-4235-9bc4-2442e580fd9b", "x-request-start": "1742009529605" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742009529177, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893287424,\"uptime\":1829257.65,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22498550,\"nice\":14090,\"sys\":2977580,\"idle\":1799314380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22531060,\"nice\":13890,\"sys\":2984540,\"idle\":1798999350,\"irq\":0}}],\"eventLoopStats\":{\"min\":29972,\"max\":30045,\"num\":2,\"sum\":60017}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:32:09.177580+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742009529177, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893287424,\"uptime\":1829257.65,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22498550,\"nice\":14090,\"sys\":2977580,\"idle\":1799314380,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22531060,\"nice\":13890,\"sys\":2984540,\"idle\":1798999350,\"irq\":0}}],\"eventLoopStats\":{\"min\":29972,\"max\":30045,\"num\":2,\"sum\":60017}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:32:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742009529177,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742009529177,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:32:09.177658+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742009529177,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "a2bc8a04-9aad-4235-9bc4-2442e580fd9b", "x-request-start": "1742009529605" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742009529177, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:32:09.177658+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742009529177, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:35:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742009709261,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892120064,\"uptime\":1829437.74,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499940,\"nice\":14090,\"sys\":2977740,\"idle\":1799492440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22532480,\"nice\":13890,\"sys\":2984730,\"idle\":1799177320,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30028,\"num\":3,\"sum\":60028}}}"}' escaped msg: '{"level":20,"time":1742009709261,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892120064,\"uptime\":1829437.74,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499940,\"nice\":14090,\"sys\":2977740,\"idle\":1799492440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22532480,\"nice\":13890,\"sys\":2984730,\"idle\":1799177320,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30028,\"num\":3,\"sum\":60028}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:35:09.261571+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742009709261,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892120064,\"uptime\":1829437.74,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499940,\"nice\":14090,\"sys\":2977740,\"idle\":1799492440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22532480,\"nice\":13890,\"sys\":2984730,\"idle\":1799177320,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30028,\"num\":3,\"sum\":60028}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8e908e7d-c145-4b2c-ad8a-6f7198bf8fcf", "x-request-start": "1742009709702" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742009709261, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892120064,\"uptime\":1829437.74,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499940,\"nice\":14090,\"sys\":2977740,\"idle\":1799492440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22532480,\"nice\":13890,\"sys\":2984730,\"idle\":1799177320,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30028,\"num\":3,\"sum\":60028}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:35:09.261571+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742009709261, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892120064,\"uptime\":1829437.74,\"totalMem\":4018159616,\"loadavg\":[0.05,0.04,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22499940,\"nice\":14090,\"sys\":2977740,\"idle\":1799492440,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22532480,\"nice\":13890,\"sys\":2984730,\"idle\":1799177320,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30028,\"num\":3,\"sum\":60028}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:35:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742009709261,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742009709261,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:35:09.261699+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742009709261,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "8e908e7d-c145-4b2c-ad8a-6f7198bf8fcf", "x-request-start": "1742009709702" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742009709261, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:35:09.261699+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742009709261, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:35:31', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742009731378,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742009731378,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:35:31.378142+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742009731378,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4b6d4c75-be52-4612-b536-b8a0ec570bca", "x-request-start": "1742009731801" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742009731378, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:35:31.378142+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742009731378, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:35:31', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742009731379,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742009731379,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:35:31.379623+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742009731379,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "4b6d4c75-be52-4612-b536-b8a0ec570bca", "x-request-start": "1742009731801" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742009731379, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:35:31.379623+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742009731379, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:37:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742009829289,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891943936,\"uptime\":1829557.76,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22500870,\"nice\":14090,\"sys\":2977880,\"idle\":1799611030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533330,\"nice\":13890,\"sys\":2984840,\"idle\":1799295920,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60017}}}"}' escaped msg: '{"level":20,"time":1742009829289,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891943936,\"uptime\":1829557.76,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22500870,\"nice\":14090,\"sys\":2977880,\"idle\":1799611030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533330,\"nice\":13890,\"sys\":2984840,\"idle\":1799295920,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60017}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:37:09.289594+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742009829289,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891943936,\"uptime\":1829557.76,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22500870,\"nice\":14090,\"sys\":2977880,\"idle\":1799611030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533330,\"nice\":13890,\"sys\":2984840,\"idle\":1799295920,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60017}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0f1f2c0a-5fd8-4ab1-a282-add782a4a7fd", "x-request-start": "1742009829720" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742009829289, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891943936,\"uptime\":1829557.76,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22500870,\"nice\":14090,\"sys\":2977880,\"idle\":1799611030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533330,\"nice\":13890,\"sys\":2984840,\"idle\":1799295920,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60017}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:37:09.289594+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742009829289, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2891943936,\"uptime\":1829557.76,\"totalMem\":4018159616,\"loadavg\":[0.02,0.04,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22500870,\"nice\":14090,\"sys\":2977880,\"idle\":1799611030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533330,\"nice\":13890,\"sys\":2984840,\"idle\":1799295920,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30027,\"num\":3,\"sum\":60017}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:37:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742009829289,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742009829289,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:37:09.289657+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742009829289,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0f1f2c0a-5fd8-4ab1-a282-add782a4a7fd", "x-request-start": "1742009829720" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742009829289, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:37:09.289657+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742009829289, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:46:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742010369461,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890838016,\"uptime\":1830097.94,\"totalMem\":4018159616,\"loadavg\":[0.05,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506150,\"nice\":14090,\"sys\":2978480,\"idle\":1800144780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22537740,\"nice\":13890,\"sys\":2985430,\"idle\":1799829650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29972,\"num\":13,\"sum\":60024}}}"}' escaped msg: '{"level":20,"time":1742010369461,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890838016,\"uptime\":1830097.94,\"totalMem\":4018159616,\"loadavg\":[0.05,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506150,\"nice\":14090,\"sys\":2978480,\"idle\":1800144780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22537740,\"nice\":13890,\"sys\":2985430,\"idle\":1799829650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29972,\"num\":13,\"sum\":60024}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:46:09.461629+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742010369461,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890838016,\"uptime\":1830097.94,\"totalMem\":4018159616,\"loadavg\":[0.05,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506150,\"nice\":14090,\"sys\":2978480,\"idle\":1800144780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22537740,\"nice\":13890,\"sys\":2985430,\"idle\":1799829650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29972,\"num\":13,\"sum\":60024}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6ce5655d-3300-494c-a4b0-a05b4ba4f15f", "x-request-start": "1742010369884" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742010369461, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890838016,\"uptime\":1830097.94,\"totalMem\":4018159616,\"loadavg\":[0.05,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506150,\"nice\":14090,\"sys\":2978480,\"idle\":1800144780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22537740,\"nice\":13890,\"sys\":2985430,\"idle\":1799829650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29972,\"num\":13,\"sum\":60024}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:46:09.461629+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742010369461, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890838016,\"uptime\":1830097.94,\"totalMem\":4018159616,\"loadavg\":[0.05,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506150,\"nice\":14090,\"sys\":2978480,\"idle\":1800144780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22537740,\"nice\":13890,\"sys\":2985430,\"idle\":1799829650,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":29972,\"num\":13,\"sum\":60024}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:46:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742010369461,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742010369461,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:46:09.461674+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742010369461,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "6ce5655d-3300-494c-a4b0-a05b4ba4f15f", "x-request-start": "1742010369884" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742010369461, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:46:09.461674+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742010369461, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:47:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742010429473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890850304,\"uptime\":1830157.95,\"totalMem\":4018159616,\"loadavg\":[0.08,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506820,\"nice\":14090,\"sys\":2978560,\"idle\":1800204070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538240,\"nice\":13890,\"sys\":2985490,\"idle\":1799888920,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30030,\"num\":3,\"sum\":60012}}}"}' escaped msg: '{"level":20,"time":1742010429473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890850304,\"uptime\":1830157.95,\"totalMem\":4018159616,\"loadavg\":[0.08,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506820,\"nice\":14090,\"sys\":2978560,\"idle\":1800204070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538240,\"nice\":13890,\"sys\":2985490,\"idle\":1799888920,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30030,\"num\":3,\"sum\":60012}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:47:09.473610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742010429473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890850304,\"uptime\":1830157.95,\"totalMem\":4018159616,\"loadavg\":[0.08,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506820,\"nice\":14090,\"sys\":2978560,\"idle\":1800204070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538240,\"nice\":13890,\"sys\":2985490,\"idle\":1799888920,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30030,\"num\":3,\"sum\":60012}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "36ce515d-f7c9-408b-be01-4f0d2eec5839", "x-request-start": "1742010429923" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742010429473, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890850304,\"uptime\":1830157.95,\"totalMem\":4018159616,\"loadavg\":[0.08,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506820,\"nice\":14090,\"sys\":2978560,\"idle\":1800204070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538240,\"nice\":13890,\"sys\":2985490,\"idle\":1799888920,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30030,\"num\":3,\"sum\":60012}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:47:09.473610+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742010429473, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2890850304,\"uptime\":1830157.95,\"totalMem\":4018159616,\"loadavg\":[0.08,0.09,0.03],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22506820,\"nice\":14090,\"sys\":2978560,\"idle\":1800204070,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538240,\"nice\":13890,\"sys\":2985490,\"idle\":1799888920,\"irq\":0}}],\"eventLoopStats\":{\"min\":28,\"max\":30030,\"num\":3,\"sum\":60012}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:47:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742010429473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742010429473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:47:09.473671+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742010429473,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "36ce515d-f7c9-408b-be01-4f0d2eec5839", "x-request-start": "1742010429923" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742010429473, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:47:09.473671+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742010429473, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:54:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742010849633,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889609216,\"uptime\":1830578.11,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22510290,\"nice\":14090,\"sys\":2979050,\"idle\":1800619410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22541070,\"nice\":13890,\"sys\":2985920,\"idle\":1800304430,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30019,\"num\":3,\"sum\":60024}}}"}' escaped msg: '{"level":20,"time":1742010849633,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889609216,\"uptime\":1830578.11,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22510290,\"nice\":14090,\"sys\":2979050,\"idle\":1800619410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22541070,\"nice\":13890,\"sys\":2985920,\"idle\":1800304430,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30019,\"num\":3,\"sum\":60024}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:54:09.633651+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742010849633,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889609216,\"uptime\":1830578.11,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22510290,\"nice\":14090,\"sys\":2979050,\"idle\":1800619410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22541070,\"nice\":13890,\"sys\":2985920,\"idle\":1800304430,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30019,\"num\":3,\"sum\":60024}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b28ad6f5-0135-4d4b-b356-bece25a01603", "x-request-start": "1742010850074" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742010849633, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889609216,\"uptime\":1830578.11,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22510290,\"nice\":14090,\"sys\":2979050,\"idle\":1800619410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22541070,\"nice\":13890,\"sys\":2985920,\"idle\":1800304430,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30019,\"num\":3,\"sum\":60024}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:54:09.633651+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742010849633, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889609216,\"uptime\":1830578.11,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22510290,\"nice\":14090,\"sys\":2979050,\"idle\":1800619410,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22541070,\"nice\":13890,\"sys\":2985920,\"idle\":1800304430,\"irq\":0}}],\"eventLoopStats\":{\"min\":18,\"max\":30019,\"num\":3,\"sum\":60024}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 03:54:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742010849633,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742010849633,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T03:54:09.633707+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742010849633,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "b28ad6f5-0135-4d4b-b356-bece25a01603", "x-request-start": "1742010850074" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742010849633, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T03:54:09.633707+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742010849633, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:05:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742011537509,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742011537509,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:05:37.509679+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742011537509,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "845aa3c1-be7e-451e-8dc8-afa79163419f", "x-request-start": "1742011537951" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742011537509, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:05:37.509679+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742011537509, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:05:37', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742011537511,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742011537511,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:05:37.511207+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742011537511,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "845aa3c1-be7e-451e-8dc8-afa79163419f", "x-request-start": "1742011537951" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742011537511, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:05:37.511207+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742011537511, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:09:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742011749901,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889359360,\"uptime\":1831478.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22517470,\"nice\":14090,\"sys\":2980170,\"idle\":1801508450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22548890,\"nice\":13890,\"sys\":2987120,\"idle\":1801193340,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30030,\"num\":3,\"sum\":60030}}}"}' escaped msg: '{"level":20,"time":1742011749901,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889359360,\"uptime\":1831478.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22517470,\"nice\":14090,\"sys\":2980170,\"idle\":1801508450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22548890,\"nice\":13890,\"sys\":2987120,\"idle\":1801193340,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30030,\"num\":3,\"sum\":60030}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:09:09.901576+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742011749901,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889359360,\"uptime\":1831478.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22517470,\"nice\":14090,\"sys\":2980170,\"idle\":1801508450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22548890,\"nice\":13890,\"sys\":2987120,\"idle\":1801193340,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30030,\"num\":3,\"sum\":60030}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ba69598c-d879-497b-9373-7def06b886ea", "x-request-start": "1742011750334" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742011749901, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889359360,\"uptime\":1831478.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22517470,\"nice\":14090,\"sys\":2980170,\"idle\":1801508450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22548890,\"nice\":13890,\"sys\":2987120,\"idle\":1801193340,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30030,\"num\":3,\"sum\":60030}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:09:09.901576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742011749901, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2889359360,\"uptime\":1831478.38,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22517470,\"nice\":14090,\"sys\":2980170,\"idle\":1801508450,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22548890,\"nice\":13890,\"sys\":2987120,\"idle\":1801193340,\"irq\":0}}],\"eventLoopStats\":{\"min\":40,\"max\":30030,\"num\":3,\"sum\":60030}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:09:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742011749901,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742011749901,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:09:09.901649+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742011749901,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "ba69598c-d879-497b-9373-7def06b886ea", "x-request-start": "1742011750334" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742011749901, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:09:09.901649+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742011749901, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:10:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742011809921,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887098368,\"uptime\":1831538.4,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22518050,\"nice\":14090,\"sys\":2980250,\"idle\":1801567800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22549300,\"nice\":13890,\"sys\":2987190,\"idle\":1801252650,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30019,\"num\":3,\"sum\":60016}}}"}' escaped msg: '{"level":20,"time":1742011809921,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887098368,\"uptime\":1831538.4,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22518050,\"nice\":14090,\"sys\":2980250,\"idle\":1801567800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22549300,\"nice\":13890,\"sys\":2987190,\"idle\":1801252650,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30019,\"num\":3,\"sum\":60016}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:10:09.921582+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742011809921,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887098368,\"uptime\":1831538.4,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22518050,\"nice\":14090,\"sys\":2980250,\"idle\":1801567800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22549300,\"nice\":13890,\"sys\":2987190,\"idle\":1801252650,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30019,\"num\":3,\"sum\":60016}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "112bce9d-c8fa-44a2-a77e-3864b2aee23a", "x-request-start": "1742011810365" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742011809921, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887098368,\"uptime\":1831538.4,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22518050,\"nice\":14090,\"sys\":2980250,\"idle\":1801567800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22549300,\"nice\":13890,\"sys\":2987190,\"idle\":1801252650,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30019,\"num\":3,\"sum\":60016}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:10:09.921582+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742011809921, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2887098368,\"uptime\":1831538.4,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22518050,\"nice\":14090,\"sys\":2980250,\"idle\":1801567800,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22549300,\"nice\":13890,\"sys\":2987190,\"idle\":1801252650,\"irq\":0}}],\"eventLoopStats\":{\"min\":39,\"max\":30019,\"num\":3,\"sum\":60016}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:10:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742011809921,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742011809921,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:10:09.921639+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742011809921,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "112bce9d-c8fa-44a2-a77e-3864b2aee23a", "x-request-start": "1742011810365" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742011809921, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:10:09.921639+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742011809921, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:13:09', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742011989957,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886492160,\"uptime\":1831718.43,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22519280,\"nice\":14090,\"sys\":2980420,\"idle\":1801745890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22550590,\"nice\":13890,\"sys\":2987370,\"idle\":1801430710,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30017,\"num\":3,\"sum\":60000}}}"}' escaped msg: '{"level":20,"time":1742011989957,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886492160,\"uptime\":1831718.43,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22519280,\"nice\":14090,\"sys\":2980420,\"idle\":1801745890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22550590,\"nice\":13890,\"sys\":2987370,\"idle\":1801430710,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30017,\"num\":3,\"sum\":60000}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:13:09.957598+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742011989957,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886492160,\"uptime\":1831718.43,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22519280,\"nice\":14090,\"sys\":2980420,\"idle\":1801745890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22550590,\"nice\":13890,\"sys\":2987370,\"idle\":1801430710,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30017,\"num\":3,\"sum\":60000}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d814c159-5377-443e-9142-a470ad1c12d0", "x-request-start": "1742011990393" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742011989957, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886492160,\"uptime\":1831718.43,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22519280,\"nice\":14090,\"sys\":2980420,\"idle\":1801745890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22550590,\"nice\":13890,\"sys\":2987370,\"idle\":1801430710,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30017,\"num\":3,\"sum\":60000}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:13:09.957598+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742011989957, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2886492160,\"uptime\":1831718.43,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22519280,\"nice\":14090,\"sys\":2980420,\"idle\":1801745890,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22550590,\"nice\":13890,\"sys\":2987370,\"idle\":1801430710,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30017,\"num\":3,\"sum\":60000}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:13:09', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742011989957,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742011989957,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:13:09.957695+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742011989957,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "d814c159-5377-443e-9142-a470ad1c12d0", "x-request-start": "1742011990393" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742011989957, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:13:09.957695+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742011989957, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:29:10', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742012950353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2899038208,\"uptime\":1832678.83,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22527560,\"nice\":14090,\"sys\":2981600,\"idle\":1802694650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22558370,\"nice\":13890,\"sys\":2988580,\"idle\":1802379630,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30030,\"num\":3,\"sum\":60021}}}"}' escaped msg: '{"level":20,"time":1742012950353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2899038208,\"uptime\":1832678.83,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22527560,\"nice\":14090,\"sys\":2981600,\"idle\":1802694650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22558370,\"nice\":13890,\"sys\":2988580,\"idle\":1802379630,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30030,\"num\":3,\"sum\":60021}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:29:10.353579+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742012950353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2899038208,\"uptime\":1832678.83,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22527560,\"nice\":14090,\"sys\":2981600,\"idle\":1802694650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22558370,\"nice\":13890,\"sys\":2988580,\"idle\":1802379630,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30030,\"num\":3,\"sum\":60021}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9a708246-020a-45a8-8613-48560b116579", "x-request-start": "1742012950775" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742012950353, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2899038208,\"uptime\":1832678.83,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22527560,\"nice\":14090,\"sys\":2981600,\"idle\":1802694650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22558370,\"nice\":13890,\"sys\":2988580,\"idle\":1802379630,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30030,\"num\":3,\"sum\":60021}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:29:10.353579+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742012950353, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2899038208,\"uptime\":1832678.83,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22527560,\"nice\":14090,\"sys\":2981600,\"idle\":1802694650,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22558370,\"nice\":13890,\"sys\":2988580,\"idle\":1802379630,\"irq\":0}}],\"eventLoopStats\":{\"min\":36,\"max\":30030,\"num\":3,\"sum\":60021}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:29:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742012950353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742012950353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:29:10.353654+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742012950353,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "9a708246-020a-45a8-8613-48560b116579", "x-request-start": "1742012950775" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742012950353, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:29:10.353654+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742012950353, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:30:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742013042292,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742013042292,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:30:42.292283+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742013042292,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c426427f-f26f-4eb2-9215-409d40cb8278", "x-request-start": "1742013042731" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742013042292, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:30:42.292283+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742013042292, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:30:42', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742013042293,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742013042293,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:30:42.293896+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742013042293,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "c426427f-f26f-4eb2-9215-409d40cb8278", "x-request-start": "1742013042731" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742013042293, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:30:42.293896+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742013042293, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:32:10', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742013130417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897518592,\"uptime\":1832858.89,\"totalMem\":4018159616,\"loadavg\":[0.11,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22528810,\"nice\":14090,\"sys\":2981810,\"idle\":1802872770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22559830,\"nice\":13890,\"sys\":2988790,\"idle\":1802557600,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30003,\"num\":3,\"sum\":60016}}}"}' escaped msg: '{"level":20,"time":1742013130417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897518592,\"uptime\":1832858.89,\"totalMem\":4018159616,\"loadavg\":[0.11,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22528810,\"nice\":14090,\"sys\":2981810,\"idle\":1802872770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22559830,\"nice\":13890,\"sys\":2988790,\"idle\":1802557600,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30003,\"num\":3,\"sum\":60016}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:32:10.417587+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742013130417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897518592,\"uptime\":1832858.89,\"totalMem\":4018159616,\"loadavg\":[0.11,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22528810,\"nice\":14090,\"sys\":2981810,\"idle\":1802872770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22559830,\"nice\":13890,\"sys\":2988790,\"idle\":1802557600,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30003,\"num\":3,\"sum\":60016}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bc9e30d3-8ecc-4185-a1b0-7153ba421a59", "x-request-start": "1742013130849" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742013130417, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897518592,\"uptime\":1832858.89,\"totalMem\":4018159616,\"loadavg\":[0.11,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22528810,\"nice\":14090,\"sys\":2981810,\"idle\":1802872770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22559830,\"nice\":13890,\"sys\":2988790,\"idle\":1802557600,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30003,\"num\":3,\"sum\":60016}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:32:10.417587+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742013130417, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2897518592,\"uptime\":1832858.89,\"totalMem\":4018159616,\"loadavg\":[0.11,0.03,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22528810,\"nice\":14090,\"sys\":2981810,\"idle\":1802872770,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22559830,\"nice\":13890,\"sys\":2988790,\"idle\":1802557600,\"irq\":0}}],\"eventLoopStats\":{\"min\":20,\"max\":30003,\"num\":3,\"sum\":60016}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:32:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742013130417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742013130417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:32:10.417662+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742013130417,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bc9e30d3-8ecc-4185-a1b0-7153ba421a59", "x-request-start": "1742013130849" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742013130417, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:32:10.417662+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742013130417, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:35:43', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742013343276,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742013343276,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:35:43.277012+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742013343276,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "45749f75-6d60-4fc6-9dcc-a7fce74b9d60", "x-request-start": "1742013343698" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742013343276, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:35:43.277012+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742013343276, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:35:43', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742013343278,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742013343278,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:35:43.278535+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742013343278,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "45749f75-6d60-4fc6-9dcc-a7fce74b9d60", "x-request-start": "1742013343698" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742013343278, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:35:43.278535+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742013343278, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:36:10', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742013370441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895290368,\"uptime\":1833098.92,\"totalMem\":4018159616,\"loadavg\":[0.13,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22530620,\"nice\":14090,\"sys\":2982120,\"idle\":1803110230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22562360,\"nice\":13890,\"sys\":2989180,\"idle\":1802794680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60003}}}"}' escaped msg: '{"level":20,"time":1742013370441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895290368,\"uptime\":1833098.92,\"totalMem\":4018159616,\"loadavg\":[0.13,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22530620,\"nice\":14090,\"sys\":2982120,\"idle\":1803110230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22562360,\"nice\":13890,\"sys\":2989180,\"idle\":1802794680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60003}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:36:10.441568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742013370441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895290368,\"uptime\":1833098.92,\"totalMem\":4018159616,\"loadavg\":[0.13,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22530620,\"nice\":14090,\"sys\":2982120,\"idle\":1803110230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22562360,\"nice\":13890,\"sys\":2989180,\"idle\":1802794680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60003}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "234d5473-365d-4a9a-8afc-520f6284d706", "x-request-start": "1742013370877" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742013370441, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895290368,\"uptime\":1833098.92,\"totalMem\":4018159616,\"loadavg\":[0.13,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22530620,\"nice\":14090,\"sys\":2982120,\"idle\":1803110230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22562360,\"nice\":13890,\"sys\":2989180,\"idle\":1802794680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60003}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:36:10.441568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742013370441, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2895290368,\"uptime\":1833098.92,\"totalMem\":4018159616,\"loadavg\":[0.13,0.05,0.01],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22530620,\"nice\":14090,\"sys\":2982120,\"idle\":1803110230,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22562360,\"nice\":13890,\"sys\":2989180,\"idle\":1802794680,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30027,\"num\":13,\"sum\":60003}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:36:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742013370441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742013370441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:36:10.441684+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742013370441,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "234d5473-365d-4a9a-8afc-520f6284d706", "x-request-start": "1742013370877" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742013370441, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:36:10.441684+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742013370441, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:42:10', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742013730541,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894057472,\"uptime\":1833459.02,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533440,\"nice\":14090,\"sys\":2982530,\"idle\":1803466210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22564670,\"nice\":13890,\"sys\":2989650,\"idle\":1803150810,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30015,\"num\":3,\"sum\":60014}}}"}' escaped msg: '{"level":20,"time":1742013730541,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894057472,\"uptime\":1833459.02,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533440,\"nice\":14090,\"sys\":2982530,\"idle\":1803466210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22564670,\"nice\":13890,\"sys\":2989650,\"idle\":1803150810,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30015,\"num\":3,\"sum\":60014}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:42:10.541586+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742013730541,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894057472,\"uptime\":1833459.02,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533440,\"nice\":14090,\"sys\":2982530,\"idle\":1803466210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22564670,\"nice\":13890,\"sys\":2989650,\"idle\":1803150810,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30015,\"num\":3,\"sum\":60014}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0edf41be-7970-4193-aca4-40f48a0523ce", "x-request-start": "1742013730978" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742013730541, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894057472,\"uptime\":1833459.02,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533440,\"nice\":14090,\"sys\":2982530,\"idle\":1803466210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22564670,\"nice\":13890,\"sys\":2989650,\"idle\":1803150810,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30015,\"num\":3,\"sum\":60014}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:42:10.541586+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742013730541, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894057472,\"uptime\":1833459.02,\"totalMem\":4018159616,\"loadavg\":[0,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533440,\"nice\":14090,\"sys\":2982530,\"idle\":1803466210,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22564670,\"nice\":13890,\"sys\":2989650,\"idle\":1803150810,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30015,\"num\":3,\"sum\":60014}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:42:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742013730541,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742013730541,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:42:10.541653+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742013730541,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "0edf41be-7970-4193-aca4-40f48a0523ce", "x-request-start": "1742013730978" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742013730541, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:42:10.541653+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742013730541, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:43:10', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742013790569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894196736,\"uptime\":1833519.04,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533860,\"nice\":14090,\"sys\":2982600,\"idle\":1803525630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565090,\"nice\":13890,\"sys\":2989750,\"idle\":1803210160,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30026,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1742013790569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894196736,\"uptime\":1833519.04,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533860,\"nice\":14090,\"sys\":2982600,\"idle\":1803525630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565090,\"nice\":13890,\"sys\":2989750,\"idle\":1803210160,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30026,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:43:10.569576+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742013790569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894196736,\"uptime\":1833519.04,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533860,\"nice\":14090,\"sys\":2982600,\"idle\":1803525630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565090,\"nice\":13890,\"sys\":2989750,\"idle\":1803210160,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30026,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "35319ff7-4f29-4fde-ab19-46d24fb8a13a", "x-request-start": "1742013790999" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742013790569, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894196736,\"uptime\":1833519.04,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533860,\"nice\":14090,\"sys\":2982600,\"idle\":1803525630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565090,\"nice\":13890,\"sys\":2989750,\"idle\":1803210160,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30026,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:43:10.569576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742013790569, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2894196736,\"uptime\":1833519.04,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22533860,\"nice\":14090,\"sys\":2982600,\"idle\":1803525630,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565090,\"nice\":13890,\"sys\":2989750,\"idle\":1803210160,\"irq\":0}}],\"eventLoopStats\":{\"min\":81,\"max\":30026,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:43:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742013790569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742013790569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:43:10.569697+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742013790569,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "35319ff7-4f29-4fde-ab19-46d24fb8a13a", "x-request-start": "1742013790999" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742013790569, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:43:10.569697+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742013790569, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:44:10', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742013850597,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893950976,\"uptime\":1833579.07,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22534180,\"nice\":14090,\"sys\":2982660,\"idle\":1803585030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565550,\"nice\":13890,\"sys\":2989820,\"idle\":1803269510,\"irq\":0}}],\"eventLoopStats\":{\"min\":79,\"max\":30019,\"num\":3,\"sum\":60026}}}"}' escaped msg: '{"level":20,"time":1742013850597,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893950976,\"uptime\":1833579.07,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22534180,\"nice\":14090,\"sys\":2982660,\"idle\":1803585030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565550,\"nice\":13890,\"sys\":2989820,\"idle\":1803269510,\"irq\":0}}],\"eventLoopStats\":{\"min\":79,\"max\":30019,\"num\":3,\"sum\":60026}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:44:10.597568+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742013850597,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893950976,\"uptime\":1833579.07,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22534180,\"nice\":14090,\"sys\":2982660,\"idle\":1803585030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565550,\"nice\":13890,\"sys\":2989820,\"idle\":1803269510,\"irq\":0}}],\"eventLoopStats\":{\"min\":79,\"max\":30019,\"num\":3,\"sum\":60026}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e8d4b804-3798-4e9b-9b20-cf5cc13f701a", "x-request-start": "1742013851055" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742013850597, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893950976,\"uptime\":1833579.07,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22534180,\"nice\":14090,\"sys\":2982660,\"idle\":1803585030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565550,\"nice\":13890,\"sys\":2989820,\"idle\":1803269510,\"irq\":0}}],\"eventLoopStats\":{\"min\":79,\"max\":30019,\"num\":3,\"sum\":60026}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:44:10.597568+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742013850597, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893950976,\"uptime\":1833579.07,\"totalMem\":4018159616,\"loadavg\":[0,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22534180,\"nice\":14090,\"sys\":2982660,\"idle\":1803585030,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565550,\"nice\":13890,\"sys\":2989820,\"idle\":1803269510,\"irq\":0}}],\"eventLoopStats\":{\"min\":79,\"max\":30019,\"num\":3,\"sum\":60026}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:44:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742013850597,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742013850597,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:44:10.597702+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742013850597,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "e8d4b804-3798-4e9b-9b20-cf5cc13f701a", "x-request-start": "1742013851055" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742013850597, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:44:10.597702+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742013850597, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:45:10', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742013910625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893492224,\"uptime\":1833639.1,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22534740,\"nice\":14090,\"sys\":2982750,\"idle\":1803644280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565940,\"nice\":13890,\"sys\":2989890,\"idle\":1803328910,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30029,\"num\":3,\"sum\":60027}}}"}' escaped msg: '{"level":20,"time":1742013910625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893492224,\"uptime\":1833639.1,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22534740,\"nice\":14090,\"sys\":2982750,\"idle\":1803644280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565940,\"nice\":13890,\"sys\":2989890,\"idle\":1803328910,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30029,\"num\":3,\"sum\":60027}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:45:10.625610+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742013910625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893492224,\"uptime\":1833639.1,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22534740,\"nice\":14090,\"sys\":2982750,\"idle\":1803644280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565940,\"nice\":13890,\"sys\":2989890,\"idle\":1803328910,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30029,\"num\":3,\"sum\":60027}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "46f32f66-38c8-4139-b54d-b86a25f6e119", "x-request-start": "1742013911083" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742013910625, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893492224,\"uptime\":1833639.1,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22534740,\"nice\":14090,\"sys\":2982750,\"idle\":1803644280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565940,\"nice\":13890,\"sys\":2989890,\"idle\":1803328910,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30029,\"num\":3,\"sum\":60027}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:45:10.625610+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742013910625, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2893492224,\"uptime\":1833639.1,\"totalMem\":4018159616,\"loadavg\":[0,0,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22534740,\"nice\":14090,\"sys\":2982750,\"idle\":1803644280,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22565940,\"nice\":13890,\"sys\":2989890,\"idle\":1803328910,\"irq\":0}}],\"eventLoopStats\":{\"min\":71,\"max\":30029,\"num\":3,\"sum\":60027}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:45:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742013910625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742013910625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:45:10.625666+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742013910625,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "46f32f66-38c8-4139-b54d-b86a25f6e119", "x-request-start": "1742013911083" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742013910625, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:45:10.625666+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742013910625, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:50:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742014246397,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' escaped msg: '{"level":30,"time":1742014246397,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:50:46.397268+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742014246397,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Connected to Redis"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bb4b9695-bc06-4c18-8f14-562869d8a3dd", "x-request-start": "1742014246836" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742014246397, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:50:46.397268+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742014246397, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Connected to Redis" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:50:46', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742014246398,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' escaped msg: '{"level":30,"time":1742014246398,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:50:46.398764+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742014246398,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Redis client ready"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "bb4b9695-bc06-4c18-8f14-562869d8a3dd", "x-request-start": "1742014246836" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742014246398, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:50:46.398764+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742014246398, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Redis client ready" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:51:10', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742014270753,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892107776,\"uptime\":1833999.23,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22537680,\"nice\":14090,\"sys\":2983190,\"idle\":1804000430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22569370,\"nice\":13890,\"sys\":2990190,\"idle\":1803684580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30022,\"num\":13,\"sum\":60019}}}"}' escaped msg: '{"level":20,"time":1742014270753,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892107776,\"uptime\":1833999.23,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22537680,\"nice\":14090,\"sys\":2983190,\"idle\":1804000430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22569370,\"nice\":13890,\"sys\":2990190,\"idle\":1803684580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30022,\"num\":13,\"sum\":60019}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:51:10.753572+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742014270753,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892107776,\"uptime\":1833999.23,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22537680,\"nice\":14090,\"sys\":2983190,\"idle\":1804000430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22569370,\"nice\":13890,\"sys\":2990190,\"idle\":1803684580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30022,\"num\":13,\"sum\":60019}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f53765a2-c482-4927-bce4-c39c12a9821d", "x-request-start": "1742014271193" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742014270753, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892107776,\"uptime\":1833999.23,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22537680,\"nice\":14090,\"sys\":2983190,\"idle\":1804000430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22569370,\"nice\":13890,\"sys\":2990190,\"idle\":1803684580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30022,\"num\":13,\"sum\":60019}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:51:10.753572+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742014270753, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892107776,\"uptime\":1833999.23,\"totalMem\":4018159616,\"loadavg\":[0.02,0.02,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22537680,\"nice\":14090,\"sys\":2983190,\"idle\":1804000430,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22569370,\"nice\":13890,\"sys\":2990190,\"idle\":1803684580,\"irq\":0}}],\"eventLoopStats\":{\"min\":0,\"max\":30022,\"num\":13,\"sum\":60019}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:51:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742014270753,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742014270753,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:51:10.753676+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742014270753,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "f53765a2-c482-4927-bce4-c39c12a9821d", "x-request-start": "1742014271193" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742014270753, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:51:10.753676+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742014270753, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:52:10', STRUCTURED-DATA: '-', msg: '{"level":20,"time":1742014330781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892115968,\"uptime\":1834059.26,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538090,\"nice\":14090,\"sys\":2983230,\"idle\":1804059780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22569840,\"nice\":13890,\"sys\":2990250,\"idle\":1803743960,\"irq\":0}}],\"eventLoopStats\":{\"min\":58,\"max\":30029,\"num\":3,\"sum\":60025}}}"}' escaped msg: '{"level":20,"time":1742014330781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892115968,\"uptime\":1834059.26,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538090,\"nice\":14090,\"sys\":2983230,\"idle\":1804059780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22569840,\"nice\":13890,\"sys\":2990250,\"idle\":1803743960,\"irq\":0}}],\"eventLoopStats\":{\"min\":58,\"max\":30029,\"num\":3,\"sum\":60025}}}"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:52:10.781576+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":20,"time":1742014330781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892115968,\"uptime\":1834059.26,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538090,\"nice\":14090,\"sys\":2983230,\"idle\":1804059780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22569840,\"nice\":13890,\"sys\":2990250,\"idle\":1803743960,\"irq\":0}}],\"eventLoopStats\":{\"min\":58,\"max\":30029,\"num\":3,\"sum\":60025}}}"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "83ff1f15-d39c-4724-9f7e-724eff380fe3", "x-request-start": "1742014331224" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 20, "time": 1742014330781, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892115968,\"uptime\":1834059.26,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538090,\"nice\":14090,\"sys\":2983230,\"idle\":1804059780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22569840,\"nice\":13890,\"sys\":2990250,\"idle\":1803743960,\"irq\":0}}],\"eventLoopStats\":{\"min\":58,\"max\":30029,\"num\":3,\"sum\":60025}}}" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:52:10.781576+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 20, "time": 1742014330781, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer is producing message with key 'icc-reporting' to topic 'metrics': {\"service\":\"icc-reporting\",\"version\":\"1.23.2\",\"metric\":\"availability\",\"data\":{\"freeMem\":2892115968,\"uptime\":1834059.26,\"totalMem\":4018159616,\"loadavg\":[0.01,0.01,0],\"cpus\":[{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22538090,\"nice\":14090,\"sys\":2983230,\"idle\":1804059780,\"irq\":0}},{\"model\":\"Intel(R) Xeon(R) Platinum 8375C CPU @ 2.90GHz\",\"speed\":0,\"times\":{\"user\":22569840,\"nice\":13890,\"sys\":2990250,\"idle\":1803743960,\"irq\":0}}],\"eventLoopStats\":{\"min\":58,\"max\":30029,\"num\":3,\"sum\":60025}}}" }, "dnr": "false", "dynadir": "debug" } $/: Debug line with all properties: FROMHOST: '', fromhost-ip: '172.17.128.1', HOSTNAME: 'f995e76c-45ce-47ba-9e5e-2aa8f396323b', PRI: 190, syslogtag 'app[worker.3]', programname: 'app', APP-NAME: 'app', PROCID: 'worker.3', MSGID: '-', TIMESTAMP: 'Mar 15 04:52:10', STRUCTURED-DATA: '-', msg: '{"level":30,"time":1742014330781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' escaped msg: '{"level":30,"time":1742014330781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' inputname: drain rawmsg: '<190>1 2025-03-15T04:52:10.781689+00:00 f995e76c-45ce-47ba-9e5e-2aa8f396323b app worker.3 - - {"level":30,"time":1742014330781,"pid":30,"hostname":"dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7","name":"icc-common","msg":"Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'"}' $!:{ "metadata": { "httpheaders": { "host": "icc-log-drain.herokuapp.com", "user-agent": "log-shuttle\/ (go1.21.9; linux; amd64; gc)", "transfer-encoding": "chunked", "accept-encoding": "gzip", "content-type": "application\/logplex-1", "logplex-msg-count": "2", "server": "Heroku", "via": "1.1 spaces-router (bc46c658aac4)", "x-forwarded-for": "35.94.252.80", "x-forwarded-port": "443", "x-forwarded-proto": "https", "x-request-id": "83ff1f15-d39c-4724-9f7e-724eff380fe3", "x-request-start": "1742014331224" }, "queryparams": { "cloud": "ACE", "team": "ICC", "service": "icc", "space": "icc-production-shield-oregon" } }, "data": { "event": { "level": 30, "time": 1742014330781, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "source": "heroku.app", "sourcetype": "-", "hostname": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "agent_timestamp": "2025-03-15T04:52:10.781689+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "severity": "info", "uuid": "cd1b58c7-ffaf-4ef7-a8f4-72c5e2f70810" }, "owner": { "service": "icc", "team": "ICC", "environment": "-", "cloud": "ACE" } } } $.:{ "app_id": "f995e76c-45ce-47ba-9e5e-2aa8f396323b", "source": "app", "dyno": "worker.3", "app": "icc-reporting-production", "space": "icc-production-shield-oregon", "region": "oregon", "team": "ICC", "service": "icc", "sourcetype": "-", "environment": "-", "cloud": "ACE", "business_unit": "Heroku", "type": "log", "inc": 0, "format": "json", "jsonmsg": { "level": 30, "time": 1742014330781, "pid": 30, "hostname": "dyno-548d7662-b4ba-4ca8-914f-2af29769ffe7", "name": "icc-common", "msg": "Kafka Producer successfully sent event with key 'icc-reporting' to Kafka topic 'metrics'" }, "dnr": "false", "dynadir": "debug" } $/: